Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY RENEGADE HAS STARTED LOOSING FUEL PRESSURE MAKING IT JERK REALLY HARD WHILE DRIVING IT'S BETWEEN THE 3RD AND 4TH GEAR CHANGE IT FEELS LIKE THE TRANSMISSION IS SLIPPING THERE IS NO WAY IN THIS NEW OF A VEHICLE IT SHOULD BE DOING THIS IT'S NOT IN CERTAIN CLIMATES ITS IN ANY CLIMATE I REALLY LOVE MY RENEGADE BUT THIS HAS BEEN DISAPPOINTING PLEASE HURRY UP AND FIX THIS ISSUE
Corrective Action:
MY RENEGADE HAS STARTED LOOSING FUEL PRESSURE MAKING IT JERK REALLY HARD WHILE DRIVING IT'S BETWEEN THE 3RD AND 4TH GEAR CHANGE IT FEELS LIKE THE TRANSMISSION IS SLIPPING THERE IS NO WAY IN THIS NEW OF A VEHICLE IT SHOULD BE DOING THIS IT'S NOT IN CERTAIN CLIMATES ITS IN ANY CLIMATE I REALLY LOVE MY RENEGADE BUT THIS HAS BEEN DISAPPOINTING PLEASE HURRY UP AND FIX THIS ISSUE
Additional Notes:
MY RENEGADE HAS STARTED LOOSING FUEL PRESSURE MAKING IT JERK REALLY HARD WHILE DRIVING IT'S BETWEEN THE 3RD AND 4TH GEAR CHANGE IT FEELS LIKE THE TRANSMISSION IS SLIPPING THERE IS NO WAY IN THIS NEW OF A VEHICLE IT SHOULD BE DOING THIS IT'S NOT IN CERTAIN CLIMATES ITS IN ANY CLIMATE I REALLY LOVE MY RENEGADE BUT THIS HAS BEEN DISAPPOINTING PLEASE HURRY UP AND FIX THIS ISSUE
Mfg Campaign: 11185574
Recall Date: Mar 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HELFMAN DODGE CHRYSLER JEEP RAM (LOCATED AT 7720 KATY FWY SUITE A, HOUSTON, TX 77024, (713) 533-6100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58112038. THE APPROXIMATE FAILURE MILEAGE WAS 26,580.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HELFMAN DODGE CHRYSLER JEEP RAM (LOCATED AT 7720 KATY FWY SUITE A, HOUSTON, TX 77024, (713) 533-6100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58112038. THE APPROXIMATE FAILURE MILEAGE WAS 26,580.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HELFMAN DODGE CHRYSLER JEEP RAM (LOCATED AT 7720 KATY FWY SUITE A, HOUSTON, TX 77024, (713) 533-6100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58112038. THE APPROXIMATE FAILURE MILEAGE WAS 26,580.
Mfg Campaign: 11184188
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Corrective Action:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Additional Notes:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Mfg Campaign: 11184197
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Corrective Action:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Additional Notes:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Mfg Campaign: 11184197
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Corrective Action:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Additional Notes:
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Mfg Campaign: 11184197
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JERKING, POPPING NOISE AND FEELING EXPERIENCED MANY TIMES OVER THE PAST COUPLE MONTHS TIME. IT'S AS IF IT'S SLIPPING OR POPPING GEARS. THIS IS ALL WHILE IN MOTION BOTH CITY AND HIGHWAY.
Corrective Action:
JERKING, POPPING NOISE AND FEELING EXPERIENCED MANY TIMES OVER THE PAST COUPLE MONTHS TIME. IT'S AS IF IT'S SLIPPING OR POPPING GEARS. THIS IS ALL WHILE IN MOTION BOTH CITY AND HIGHWAY.
Additional Notes:
JERKING, POPPING NOISE AND FEELING EXPERIENCED MANY TIMES OVER THE PAST COUPLE MONTHS TIME. IT'S AS IF IT'S SLIPPING OR POPPING GEARS. THIS IS ALL WHILE IN MOTION BOTH CITY AND HIGHWAY.
Mfg Campaign: 11183788
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL SENSOR WARNING SOUNDS HAVE SHUT OFF OR MUTED. WE HAVE NOTED THAT THE PASSENGER SIDE SEAT SENSOR AS WELL AS SEAT BELT SENSOR SOUNDS AND LOW FUEL WARNING SOUND HAS SHUT OFF. WE'VE TRIED SENSORS, BREAKERS AND FUSES WITH NO LUCK. WE'VE TRIED RESETTING AND TROUBLESHOOTING BUT AM NOT HAVING ANY LUCK.
Corrective Action:
ALL SENSOR WARNING SOUNDS HAVE SHUT OFF OR MUTED. WE HAVE NOTED THAT THE PASSENGER SIDE SEAT SENSOR AS WELL AS SEAT BELT SENSOR SOUNDS AND LOW FUEL WARNING SOUND HAS SHUT OFF. WE'VE TRIED SENSORS, BREAKERS AND FUSES WITH NO LUCK. WE'VE TRIED RESETTING AND TROUBLESHOOTING BUT AM NOT HAVING ANY LUCK.
Additional Notes:
ALL SENSOR WARNING SOUNDS HAVE SHUT OFF OR MUTED. WE HAVE NOTED THAT THE PASSENGER SIDE SEAT SENSOR AS WELL AS SEAT BELT SENSOR SOUNDS AND LOW FUEL WARNING SOUND HAS SHUT OFF. WE'VE TRIED SENSORS, BREAKERS AND FUSES WITH NO LUCK. WE'VE TRIED RESETTING AND TROUBLESHOOTING BUT AM NOT HAVING ANY LUCK.
Mfg Campaign: 11183789
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL CONSUMPTION. NEEDED 1QUART OF OIL EVERY 1000 MILES. IT WILL STALL WHEN LOW ON OIL.
Corrective Action:
OIL CONSUMPTION. NEEDED 1QUART OF OIL EVERY 1000 MILES. IT WILL STALL WHEN LOW ON OIL.
Additional Notes:
OIL CONSUMPTION. NEEDED 1QUART OF OIL EVERY 1000 MILES. IT WILL STALL WHEN LOW ON OIL.
Mfg Campaign: 11183643
Recall Date: Mar 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY RENEGADE HAS REPEATEDLY STALLED OUT WHILE DRIVING. UNFORTUNATELY THIS LAST TIME RESULTED IN A MINOR ACCIDENT. THE JEEP HAS LESS 16K MILES ON IT. I HAVE NOTIFIED FCA BUT UNTIL IT IS RESOLVED I HAVE NO VEHICLE.*DT CONSUMER STATED HE HAD A VEHICLE CONTROL ISSUE WHILE MAKING A TURN ENGINE STALLED AND HIT A GUARDRAIL. VEHICLE HAD STALLED TWICE PREVIOUSLY AND 8 DAYS AFTER THE ACCIDENT. CONSUMER STATED MANUFACTURE AND DEALER WERE NOT CONTACTED.*JB
Corrective Action:
MY RENEGADE HAS REPEATEDLY STALLED OUT WHILE DRIVING. UNFORTUNATELY THIS LAST TIME RESULTED IN A MINOR ACCIDENT. THE JEEP HAS LESS 16K MILES ON IT. I HAVE NOTIFIED FCA BUT UNTIL IT IS RESOLVED I HAVE NO VEHICLE.*DT CONSUMER STATED HE HAD A VEHICLE CONTROL ISSUE WHILE MAKING A TURN ENGINE STALLED AND HIT A GUARDRAIL. VEHICLE HAD STALLED TWICE PREVIOUSLY AND 8 DAYS AFTER THE ACCIDENT. CONSUMER STATED MANUFACTURE AND DEALER WERE NOT CONTACTED.*JB
Additional Notes:
MY RENEGADE HAS REPEATEDLY STALLED OUT WHILE DRIVING. UNFORTUNATELY THIS LAST TIME RESULTED IN A MINOR ACCIDENT. THE JEEP HAS LESS 16K MILES ON IT. I HAVE NOTIFIED FCA BUT UNTIL IT IS RESOLVED I HAVE NO VEHICLE.*DT CONSUMER STATED HE HAD A VEHICLE CONTROL ISSUE WHILE MAKING A TURN ENGINE STALLED AND HIT A GUARDRAIL. VEHICLE HAD STALLED TWICE PREVIOUSLY AND 8 DAYS AFTER THE ACCIDENT. CONSUMER STATED MANUFACTURE AND DEALER WERE NOT CONTACTED.*JB
Mfg Campaign: 11182821
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Corrective Action:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Additional Notes:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Mfg Campaign: 11182016
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Corrective Action:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Additional Notes:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Mfg Campaign: 11182016
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Corrective Action:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Additional Notes:
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Mfg Campaign: 11182016
Recall Date: Feb 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TURNS OFF WHILE DRIVING. *DT*JB
Corrective Action:
VEHICLE TURNS OFF WHILE DRIVING. *DT*JB
Additional Notes:
VEHICLE TURNS OFF WHILE DRIVING. *DT*JB
Mfg Campaign: 11181569
Recall Date: Feb 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE PAST 35 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,602.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE PAST 35 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,602.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE PAST 35 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,602.
Mfg Campaign: 11181664
Recall Date: Feb 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Corrective Action:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Additional Notes:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Mfg Campaign: 11181128
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Corrective Action:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Additional Notes:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Mfg Campaign: 11181128
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Corrective Action:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Additional Notes:
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Mfg Campaign: 11181128
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
SEATBELT RECEIVER IS DEFECTIVE. PROBLEM HAS BEEN DIAGNOSED AT DEALERSHIP. REPLACEMENT PART HAS BEEN ORDERED MULTIPLE TIMES. DEALERSHIP WAS SENT WRONG PART IN THE CORRECT BOX; REPLACEMENT PART ORDERED. DEALERSHIP WAS SENT DEFECTIVE PART; REPLACEMENT PART ORDERED. PROBLEM STILL HAS NOT BEEN REMEDIED. THE SEATBELT CANNOT BE PUT INTO THE BUCKLE AS SOMETHING IN THE RECEIVER IS BLOCKING ACCESS.
Corrective Action:
SEATBELT RECEIVER IS DEFECTIVE. PROBLEM HAS BEEN DIAGNOSED AT DEALERSHIP. REPLACEMENT PART HAS BEEN ORDERED MULTIPLE TIMES. DEALERSHIP WAS SENT WRONG PART IN THE CORRECT BOX; REPLACEMENT PART ORDERED. DEALERSHIP WAS SENT DEFECTIVE PART; REPLACEMENT PART ORDERED. PROBLEM STILL HAS NOT BEEN REMEDIED. THE SEATBELT CANNOT BE PUT INTO THE BUCKLE AS SOMETHING IN THE RECEIVER IS BLOCKING ACCESS.
Additional Notes:
SEATBELT RECEIVER IS DEFECTIVE. PROBLEM HAS BEEN DIAGNOSED AT DEALERSHIP. REPLACEMENT PART HAS BEEN ORDERED MULTIPLE TIMES. DEALERSHIP WAS SENT WRONG PART IN THE CORRECT BOX; REPLACEMENT PART ORDERED. DEALERSHIP WAS SENT DEFECTIVE PART; REPLACEMENT PART ORDERED. PROBLEM STILL HAS NOT BEEN REMEDIED. THE SEATBELT CANNOT BE PUT INTO THE BUCKLE AS SOMETHING IN THE RECEIVER IS BLOCKING ACCESS.
Mfg Campaign: 11180235
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2017 JEEP RENEGADE WITH 42,000 MILES HAS FAULTY IGNITION COILS, CAUSING THE VEHICLE TO MISFIRE, AND STALL WHILE DRIVING. AFTER OUR JEEP RENEGADE STARTED RUNNING ROUGH AND MISFIRING, I STARTED RESEARCHING POSSIBLE ISSUES. SHORTLY AFTER THIS THE CHECK ENGINE LIGHT INDICATED A PROBLEM, WHICH DISABLED THE 4 WHEEL DRIVE IN THE VEHICLE DURING A SNOWSTORM HERE. UPON PULLING THE CEL CODE, WE FOUND A MISFIRE IN CYLINDER 2 AND REPLACED THE SPARK PLUGS AS THIS IS A TYPICAL SOLUTION TO MINOR IGNITION ISSUES. UPON REPLACEMENT, I NOTICED ONE PLUG WAS BADLY FOULED AND CORRODED WITH ANOTHER HAVING SLIGHT FOULING. AFTER REPLACEMENT OF THE SPARK PLUGS, THE VEHICLE ACTED OK FOR ABOUT AN HOUR THEN STARTED MISFIRING AGAIN. WE SWAPPED THE 2 AND 4 COIL WITH EACH OTHER RESULTING IN THE MISFIRE MOVING TO CYLINDER 4. THIS LEXUS TO REPLACE THE IGNITION COILS SOLVING THE ISSUE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT, AND UPON FURTHER RESEARCH WE ARE FINDING THIS IS A COMMON PROBLEM WITH THE RENEGADE IGNITION COILS FAILING PREMATURELY CAUSING THE VEHICLE TO MISFIRE AND STALL. THIS IS A POTENTIAL LIFE THREATENING ISSUE BECAUSE IF THE VEHICLE STALLS WHILE DRIVING COULD VERY LIKELY CAUSE ACCIDENTS. ADDITIONALLY THE FAILURE OF THE 4WD WITH ACEL PUTS THE DRIVER AT FURTHER RISK OF BEING STUCK OR CAUSING A WRECK WHEN THE VEHICLE DOES NOT PERFORM AS EXPECTED.
Corrective Action:
2017 JEEP RENEGADE WITH 42,000 MILES HAS FAULTY IGNITION COILS, CAUSING THE VEHICLE TO MISFIRE, AND STALL WHILE DRIVING. AFTER OUR JEEP RENEGADE STARTED RUNNING ROUGH AND MISFIRING, I STARTED RESEARCHING POSSIBLE ISSUES. SHORTLY AFTER THIS THE CHECK ENGINE LIGHT INDICATED A PROBLEM, WHICH DISABLED THE 4 WHEEL DRIVE IN THE VEHICLE DURING A SNOWSTORM HERE. UPON PULLING THE CEL CODE, WE FOUND A MISFIRE IN CYLINDER 2 AND REPLACED THE SPARK PLUGS AS THIS IS A TYPICAL SOLUTION TO MINOR IGNITION ISSUES. UPON REPLACEMENT, I NOTICED ONE PLUG WAS BADLY FOULED AND CORRODED WITH ANOTHER HAVING SLIGHT FOULING. AFTER REPLACEMENT OF THE SPARK PLUGS, THE VEHICLE ACTED OK FOR ABOUT AN HOUR THEN STARTED MISFIRING AGAIN. WE SWAPPED THE 2 AND 4 COIL WITH EACH OTHER RESULTING IN THE MISFIRE MOVING TO CYLINDER 4. THIS LEXUS TO REPLACE THE IGNITION COILS SOLVING THE ISSUE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT, AND UPON FURTHER RESEARCH WE ARE FINDING THIS IS A COMMON PROBLEM WITH THE RENEGADE IGNITION COILS FAILING PREMATURELY CAUSING THE VEHICLE TO MISFIRE AND STALL. THIS IS A POTENTIAL LIFE THREATENING ISSUE BECAUSE IF THE VEHICLE STALLS WHILE DRIVING COULD VERY LIKELY CAUSE ACCIDENTS. ADDITIONALLY THE FAILURE OF THE 4WD WITH ACEL PUTS THE DRIVER AT FURTHER RISK OF BEING STUCK OR CAUSING A WRECK WHEN THE VEHICLE DOES NOT PERFORM AS EXPECTED.
Additional Notes:
2017 JEEP RENEGADE WITH 42,000 MILES HAS FAULTY IGNITION COILS, CAUSING THE VEHICLE TO MISFIRE, AND STALL WHILE DRIVING. AFTER OUR JEEP RENEGADE STARTED RUNNING ROUGH AND MISFIRING, I STARTED RESEARCHING POSSIBLE ISSUES. SHORTLY AFTER THIS THE CHECK ENGINE LIGHT INDICATED A PROBLEM, WHICH DISABLED THE 4 WHEEL DRIVE IN THE VEHICLE DURING A SNOWSTORM HERE. UPON PULLING THE CEL CODE, WE FOUND A MISFIRE IN CYLINDER 2 AND REPLACED THE SPARK PLUGS AS THIS IS A TYPICAL SOLUTION TO MINOR IGNITION ISSUES. UPON REPLACEMENT, I NOTICED ONE PLUG WAS BADLY FOULED AND CORRODED WITH ANOTHER HAVING SLIGHT FOULING. AFTER REPLACEMENT OF THE SPARK PLUGS, THE VEHICLE ACTED OK FOR ABOUT AN HOUR THEN STARTED MISFIRING AGAIN. WE SWAPPED THE 2 AND 4 COIL WITH EACH OTHER RESULTING IN THE MISFIRE MOVING TO CYLINDER 4. THIS LEXUS TO REPLACE THE IGNITION COILS SOLVING THE ISSUE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT, AND UPON FURTHER RESEARCH WE ARE FINDING THIS IS A COMMON PROBLEM WITH THE RENEGADE IGNITION COILS FAILING PREMATURELY CAUSING THE VEHICLE TO MISFIRE AND STALL. THIS IS A POTENTIAL LIFE THREATENING ISSUE BECAUSE IF THE VEHICLE STALLS WHILE DRIVING COULD VERY LIKELY CAUSE ACCIDENTS. ADDITIONALLY THE FAILURE OF THE 4WD WITH ACEL PUTS THE DRIVER AT FURTHER RISK OF BEING STUCK OR CAUSING A WRECK WHEN THE VEHICLE DOES NOT PERFORM AS EXPECTED.
Mfg Campaign: 11180241
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN MOTION UPON DECEL/ACCEL AT A STOP SIGN AND THEN TO PROCEED, THE ENGINE DIES. YOU HAVE TO PUT CAR IN PARK AND RE-CRANK, THEN TRY TO PROCEED. NO LOW OIL INDICATOR LIGHTS CAME ON FOR ANY WARNING THAT MY ENGINE WAS LOW ON OIL OR THAT MY ENGINE WOULD DO AN AUTOMATIC SHUTDOWN TO SAVE THE ENGINE. I WAS 2000 MILES OVER MY RECOMMENDED OIL CHANGE (I OWN THIS MISTAKE) AND WAS TOLD THE OIL WAS FOUND TO LOW AND THAT THIS PARTICULAR ENGINE WAS MADE TO SHUT DOWN TO SAVE IT FROM BURNING UP. HOWEVER, NO WARNINGS, NO INDICATOR LIGHTS, JUST A SHUTOFF OF THE POWER TO VEHICLE UPON SLOWING TO STOP AND/OR RE-ACCELERATE. TROUBLE TO THINK I WOULD GET IN AN ACCIDENT BECAUSE I DID NOT KNOW MY OIL WAS TOO LOW AND SHOULD BE LOOKED AT. SO, MAJOR DEAL.... I HAD THE OIL CHANGED AND THE DEALER TOLD ME IT WAS THE TYPE OF 2.4 LT ENGINE THAT WAS USING IN THIS PARTICULAR JEEP MODEL. I GET THAT, BUT NO INDICATOR LIGHT IS TROUBLESOME. TOOK IT ON MONDAY THE 11TH TO JEEP DEALER IN CARTERSVILLE, GA.
Corrective Action:
IN MOTION UPON DECEL/ACCEL AT A STOP SIGN AND THEN TO PROCEED, THE ENGINE DIES. YOU HAVE TO PUT CAR IN PARK AND RE-CRANK, THEN TRY TO PROCEED. NO LOW OIL INDICATOR LIGHTS CAME ON FOR ANY WARNING THAT MY ENGINE WAS LOW ON OIL OR THAT MY ENGINE WOULD DO AN AUTOMATIC SHUTDOWN TO SAVE THE ENGINE. I WAS 2000 MILES OVER MY RECOMMENDED OIL CHANGE (I OWN THIS MISTAKE) AND WAS TOLD THE OIL WAS FOUND TO LOW AND THAT THIS PARTICULAR ENGINE WAS MADE TO SHUT DOWN TO SAVE IT FROM BURNING UP. HOWEVER, NO WARNINGS, NO INDICATOR LIGHTS, JUST A SHUTOFF OF THE POWER TO VEHICLE UPON SLOWING TO STOP AND/OR RE-ACCELERATE. TROUBLE TO THINK I WOULD GET IN AN ACCIDENT BECAUSE I DID NOT KNOW MY OIL WAS TOO LOW AND SHOULD BE LOOKED AT. SO, MAJOR DEAL.... I HAD THE OIL CHANGED AND THE DEALER TOLD ME IT WAS THE TYPE OF 2.4 LT ENGINE THAT WAS USING IN THIS PARTICULAR JEEP MODEL. I GET THAT, BUT NO INDICATOR LIGHT IS TROUBLESOME. TOOK IT ON MONDAY THE 11TH TO JEEP DEALER IN CARTERSVILLE, GA.
Additional Notes:
IN MOTION UPON DECEL/ACCEL AT A STOP SIGN AND THEN TO PROCEED, THE ENGINE DIES. YOU HAVE TO PUT CAR IN PARK AND RE-CRANK, THEN TRY TO PROCEED. NO LOW OIL INDICATOR LIGHTS CAME ON FOR ANY WARNING THAT MY ENGINE WAS LOW ON OIL OR THAT MY ENGINE WOULD DO AN AUTOMATIC SHUTDOWN TO SAVE THE ENGINE. I WAS 2000 MILES OVER MY RECOMMENDED OIL CHANGE (I OWN THIS MISTAKE) AND WAS TOLD THE OIL WAS FOUND TO LOW AND THAT THIS PARTICULAR ENGINE WAS MADE TO SHUT DOWN TO SAVE IT FROM BURNING UP. HOWEVER, NO WARNINGS, NO INDICATOR LIGHTS, JUST A SHUTOFF OF THE POWER TO VEHICLE UPON SLOWING TO STOP AND/OR RE-ACCELERATE. TROUBLE TO THINK I WOULD GET IN AN ACCIDENT BECAUSE I DID NOT KNOW MY OIL WAS TOO LOW AND SHOULD BE LOOKED AT. SO, MAJOR DEAL.... I HAD THE OIL CHANGED AND THE DEALER TOLD ME IT WAS THE TYPE OF 2.4 LT ENGINE THAT WAS USING IN THIS PARTICULAR JEEP MODEL. I GET THAT, BUT NO INDICATOR LIGHT IS TROUBLESOME. TOOK IT ON MONDAY THE 11TH TO JEEP DEALER IN CARTERSVILLE, GA.
Mfg Campaign: 11179813
Recall Date: Feb 13, 2019
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