Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL CONSUMPTION ISSUES. CAR SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. THIS ALMOST CAUSED ME TO BE INVOLVED IN A CAR CRASH. THIS OCCURRED THREE TIMES WITHIN 24 HOURS WITH MY CAR. TOOK THE CAR TO JEEP SERVICE AND THE ATTENDANT STATED THAT THIS CAR "CONSUMES 1 QUART OF OIL EVERY 1,000 MILES" AND THAT I SHOULD CALL CORPORATE. WHEN I BROUGHT THE CAR TO JEEP IT WAS OUT OF OIL WITH NO WARNING OF A NEED FOR AN OIL CHANGE OR THAT I WAS LOW ON OIL. WHEN I BOUGHT THIS CAR FROM THE DEALERSHIP I WAS NOT MADE AWARE THAT I WOULD NEED TO CHANGE THE OIL THIS OFTEN AND THAT THIS CAR "CONSUMES" THIS MUCH OIL REQUIRING CONSTANT SERVICE. IT IS ALSO NOT STATED IN THE OWNERS MANUAL. THE ISSUE WITH THIS CAR COULD CAUSE A HORRIBLE COLLISION, AS WHILE THE CAR IS IN MOTION IT COMPLETELY TURNS OFF THE ENGINE. WHEN THIS HAPPENED TO ME I WAS IN THE MIDDLE OF A TURN AND WHEN I PRESSED THE GAS TO ACCELERATE THE CAR JUST ROLLED BECAUSE THE ENGINE WAS SHUT OFF AND I HAD NO POWER STEERING. AS THIS OCCURRED ANOTHER CAR WAS COMING, LUCKILY THEY HAD A STOP SIGN.
Corrective Action:
OIL CONSUMPTION ISSUES. CAR SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. THIS ALMOST CAUSED ME TO BE INVOLVED IN A CAR CRASH. THIS OCCURRED THREE TIMES WITHIN 24 HOURS WITH MY CAR. TOOK THE CAR TO JEEP SERVICE AND THE ATTENDANT STATED THAT THIS CAR "CONSUMES 1 QUART OF OIL EVERY 1,000 MILES" AND THAT I SHOULD CALL CORPORATE. WHEN I BROUGHT THE CAR TO JEEP IT WAS OUT OF OIL WITH NO WARNING OF A NEED FOR AN OIL CHANGE OR THAT I WAS LOW ON OIL. WHEN I BOUGHT THIS CAR FROM THE DEALERSHIP I WAS NOT MADE AWARE THAT I WOULD NEED TO CHANGE THE OIL THIS OFTEN AND THAT THIS CAR "CONSUMES" THIS MUCH OIL REQUIRING CONSTANT SERVICE. IT IS ALSO NOT STATED IN THE OWNERS MANUAL. THE ISSUE WITH THIS CAR COULD CAUSE A HORRIBLE COLLISION, AS WHILE THE CAR IS IN MOTION IT COMPLETELY TURNS OFF THE ENGINE. WHEN THIS HAPPENED TO ME I WAS IN THE MIDDLE OF A TURN AND WHEN I PRESSED THE GAS TO ACCELERATE THE CAR JUST ROLLED BECAUSE THE ENGINE WAS SHUT OFF AND I HAD NO POWER STEERING. AS THIS OCCURRED ANOTHER CAR WAS COMING, LUCKILY THEY HAD A STOP SIGN.
Additional Notes:
OIL CONSUMPTION ISSUES. CAR SHUTS OFF WHILE DRIVING WITHOUT ANY WARNING. THIS ALMOST CAUSED ME TO BE INVOLVED IN A CAR CRASH. THIS OCCURRED THREE TIMES WITHIN 24 HOURS WITH MY CAR. TOOK THE CAR TO JEEP SERVICE AND THE ATTENDANT STATED THAT THIS CAR "CONSUMES 1 QUART OF OIL EVERY 1,000 MILES" AND THAT I SHOULD CALL CORPORATE. WHEN I BROUGHT THE CAR TO JEEP IT WAS OUT OF OIL WITH NO WARNING OF A NEED FOR AN OIL CHANGE OR THAT I WAS LOW ON OIL. WHEN I BOUGHT THIS CAR FROM THE DEALERSHIP I WAS NOT MADE AWARE THAT I WOULD NEED TO CHANGE THE OIL THIS OFTEN AND THAT THIS CAR "CONSUMES" THIS MUCH OIL REQUIRING CONSTANT SERVICE. IT IS ALSO NOT STATED IN THE OWNERS MANUAL. THE ISSUE WITH THIS CAR COULD CAUSE A HORRIBLE COLLISION, AS WHILE THE CAR IS IN MOTION IT COMPLETELY TURNS OFF THE ENGINE. WHEN THIS HAPPENED TO ME I WAS IN THE MIDDLE OF A TURN AND WHEN I PRESSED THE GAS TO ACCELERATE THE CAR JUST ROLLED BECAUSE THE ENGINE WAS SHUT OFF AND I HAD NO POWER STEERING. AS THIS OCCURRED ANOTHER CAR WAS COMING, LUCKILY THEY HAD A STOP SIGN.
Mfg Campaign: 11209936
Recall Date: May 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED MY 2017 JEEP RENEGADE BRAND NEW AT THE END OF JANUARY 2018. I WAS TOLD TO BRING MY CAR IN AT 5000 MILES FOR AN OIL CHANGE. RIGHT BEFORE MY OIL CHANGE WAS DUE, WHILE DRIVING IN A PARKING LOT, I MADE A TURN AND SAW A LOW ENGINE PRESSURE LIGHT AND THEN MY ENGINE TURNED OFF WHILE DRIVING. MY HUSBAND & I MET WITH THE JEEP DEALER AND THE SHOP MANAGER SAID THE ENGINE WAS JUST "BREAKING IN" AND USED UP THE OIL. THIS WASN'T SOMETHING WE HAD HEARD OF BEFORE. THEY DID AN OIL CONSUMPTION TEST AND AFTER ALL THAT WAS DONE, THEY SAID IT WAS FINE AND IT WOULDN'T HAPPEN AGAIN. I'VE TAKEN MY CAR IN LIKE CLOCK-WORK TO HAVE THE OIL CHANGED. THIS WEEK, WITH STILL 300 MILES TO GO UNTIL MY NEXT OIL CHANGE, MY LOW OIL PRESSURE LIGHT CAME ON AND MY CAR TURNED OFF WHILE DRIVING DOWN A HILL ON A BUSY MAIN ROAD. THE DEALERSHIP IS TELLING ME AGAIN "THIS CAR JUST USES OIL". THEY CONFIRMED I WAS 2.5 QUARTS LOW. WE HAVE 2 RENEGADES IN THE FAMILY, MY DAUGHTER'S 2015 RENEGADE THAT WE BOUGHT IN 2017 WITH ONLY 2500 MILES ON IT DOESN'T HAVE THIS PROBLEM. I AM NOW GETTING A SECOND OIL CONSUMPTION TEST RUN. THIS IS DANGEROUS AND SCARY. I SEE THERE WAS A RECALL ON 2017 JEEP RENEGADES FOR A CRACKED OIL PUMP ISSUE. MY CAR IS NOT INCLUDED IN THAT YET IT HAS THE SAME SYMPTOMS. I BOUGHT A BRAND NEW CAR SO THAT I WOULDN'T HAVE "USED CAR" ISSUES. THIS IS UNACCEPTABLE AND I'M GETTING NERVOUS MY CAR WILL JUST TURN OFF AND I WILL BE IN AN ACCIDENT THE NEXT TIME AS I'VE BEEN LUCKY SO FAR.
Corrective Action:
I PURCHASED MY 2017 JEEP RENEGADE BRAND NEW AT THE END OF JANUARY 2018. I WAS TOLD TO BRING MY CAR IN AT 5000 MILES FOR AN OIL CHANGE. RIGHT BEFORE MY OIL CHANGE WAS DUE, WHILE DRIVING IN A PARKING LOT, I MADE A TURN AND SAW A LOW ENGINE PRESSURE LIGHT AND THEN MY ENGINE TURNED OFF WHILE DRIVING. MY HUSBAND & I MET WITH THE JEEP DEALER AND THE SHOP MANAGER SAID THE ENGINE WAS JUST "BREAKING IN" AND USED UP THE OIL. THIS WASN'T SOMETHING WE HAD HEARD OF BEFORE. THEY DID AN OIL CONSUMPTION TEST AND AFTER ALL THAT WAS DONE, THEY SAID IT WAS FINE AND IT WOULDN'T HAPPEN AGAIN. I'VE TAKEN MY CAR IN LIKE CLOCK-WORK TO HAVE THE OIL CHANGED. THIS WEEK, WITH STILL 300 MILES TO GO UNTIL MY NEXT OIL CHANGE, MY LOW OIL PRESSURE LIGHT CAME ON AND MY CAR TURNED OFF WHILE DRIVING DOWN A HILL ON A BUSY MAIN ROAD. THE DEALERSHIP IS TELLING ME AGAIN "THIS CAR JUST USES OIL". THEY CONFIRMED I WAS 2.5 QUARTS LOW. WE HAVE 2 RENEGADES IN THE FAMILY, MY DAUGHTER'S 2015 RENEGADE THAT WE BOUGHT IN 2017 WITH ONLY 2500 MILES ON IT DOESN'T HAVE THIS PROBLEM. I AM NOW GETTING A SECOND OIL CONSUMPTION TEST RUN. THIS IS DANGEROUS AND SCARY. I SEE THERE WAS A RECALL ON 2017 JEEP RENEGADES FOR A CRACKED OIL PUMP ISSUE. MY CAR IS NOT INCLUDED IN THAT YET IT HAS THE SAME SYMPTOMS. I BOUGHT A BRAND NEW CAR SO THAT I WOULDN'T HAVE "USED CAR" ISSUES. THIS IS UNACCEPTABLE AND I'M GETTING NERVOUS MY CAR WILL JUST TURN OFF AND I WILL BE IN AN ACCIDENT THE NEXT TIME AS I'VE BEEN LUCKY SO FAR.
Additional Notes:
I PURCHASED MY 2017 JEEP RENEGADE BRAND NEW AT THE END OF JANUARY 2018. I WAS TOLD TO BRING MY CAR IN AT 5000 MILES FOR AN OIL CHANGE. RIGHT BEFORE MY OIL CHANGE WAS DUE, WHILE DRIVING IN A PARKING LOT, I MADE A TURN AND SAW A LOW ENGINE PRESSURE LIGHT AND THEN MY ENGINE TURNED OFF WHILE DRIVING. MY HUSBAND & I MET WITH THE JEEP DEALER AND THE SHOP MANAGER SAID THE ENGINE WAS JUST "BREAKING IN" AND USED UP THE OIL. THIS WASN'T SOMETHING WE HAD HEARD OF BEFORE. THEY DID AN OIL CONSUMPTION TEST AND AFTER ALL THAT WAS DONE, THEY SAID IT WAS FINE AND IT WOULDN'T HAPPEN AGAIN. I'VE TAKEN MY CAR IN LIKE CLOCK-WORK TO HAVE THE OIL CHANGED. THIS WEEK, WITH STILL 300 MILES TO GO UNTIL MY NEXT OIL CHANGE, MY LOW OIL PRESSURE LIGHT CAME ON AND MY CAR TURNED OFF WHILE DRIVING DOWN A HILL ON A BUSY MAIN ROAD. THE DEALERSHIP IS TELLING ME AGAIN "THIS CAR JUST USES OIL". THEY CONFIRMED I WAS 2.5 QUARTS LOW. WE HAVE 2 RENEGADES IN THE FAMILY, MY DAUGHTER'S 2015 RENEGADE THAT WE BOUGHT IN 2017 WITH ONLY 2500 MILES ON IT DOESN'T HAVE THIS PROBLEM. I AM NOW GETTING A SECOND OIL CONSUMPTION TEST RUN. THIS IS DANGEROUS AND SCARY. I SEE THERE WAS A RECALL ON 2017 JEEP RENEGADES FOR A CRACKED OIL PUMP ISSUE. MY CAR IS NOT INCLUDED IN THAT YET IT HAS THE SAME SYMPTOMS. I BOUGHT A BRAND NEW CAR SO THAT I WOULDN'T HAVE "USED CAR" ISSUES. THIS IS UNACCEPTABLE AND I'M GETTING NERVOUS MY CAR WILL JUST TURN OFF AND I WILL BE IN AN ACCIDENT THE NEXT TIME AS I'VE BEEN LUCKY SO FAR.
Mfg Campaign: 11209440
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CHECK ENGINE LIGHT CONTINUES TO COME ON AS THE RIGHT PARKING LIGHT, PLATE LIGHT, AND RIGHT FOG LIGHT CONTINUES TO GO OUT EVEN AFTER BEING REPLACED WITH A NEW BULB.
Corrective Action:
THE CHECK ENGINE LIGHT CONTINUES TO COME ON AS THE RIGHT PARKING LIGHT, PLATE LIGHT, AND RIGHT FOG LIGHT CONTINUES TO GO OUT EVEN AFTER BEING REPLACED WITH A NEW BULB.
Additional Notes:
THE CHECK ENGINE LIGHT CONTINUES TO COME ON AS THE RIGHT PARKING LIGHT, PLATE LIGHT, AND RIGHT FOG LIGHT CONTINUES TO GO OUT EVEN AFTER BEING REPLACED WITH A NEW BULB.
Mfg Campaign: 11208881
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE CHECK ENGINE LIGHT CONTINUES TO COME ON AS THE RIGHT PARKING LIGHT, PLATE LIGHT, AND RIGHT FOG LIGHT CONTINUES TO GO OUT EVEN AFTER BEING REPLACED WITH A NEW BULB.
Corrective Action:
THE CHECK ENGINE LIGHT CONTINUES TO COME ON AS THE RIGHT PARKING LIGHT, PLATE LIGHT, AND RIGHT FOG LIGHT CONTINUES TO GO OUT EVEN AFTER BEING REPLACED WITH A NEW BULB.
Additional Notes:
THE CHECK ENGINE LIGHT CONTINUES TO COME ON AS THE RIGHT PARKING LIGHT, PLATE LIGHT, AND RIGHT FOG LIGHT CONTINUES TO GO OUT EVEN AFTER BEING REPLACED WITH A NEW BULB.
Mfg Campaign: 11208881
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Corrective Action:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Additional Notes:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Mfg Campaign: 11208374
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Corrective Action:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Additional Notes:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Mfg Campaign: 11208374
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Corrective Action:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Additional Notes:
PURCHASED 4/20/2017 THE PROBLEMS BEGAN WITH THE AC GOING OUT AT 10000MILES. THE DEALERSHIP DIDN'T WANT TO FIX IT TOLD US TO DRIVE WITH THE WINDOWS DOWN. AFTER ARGUING ABOUT OUR WARRANTY WE GOT A LOANER. NEXT THEY REPLACED THE WIRING HARNESS 2 TIMES. AGAIN, DID NOT WANT TO PROVIDE LOANER HAD TO COMPLAIN FOR THEM TO HONOR WARRANTY AGREEMENT. THEN TRANSMISSION SKIPS AND RADIO FREQUENCY HUB WAS REPLACED TWICE WHILE IN THE SHOP FOR 4 MONTHS FROM DEC 14 2018 TILL AROUND MARCH 17 2019. STEERING MODULE REPLACED DUE TO THE STEERING WHEEL IN THE CENTER GETTING COMPLETELY HOT. COMPLAINED ABOUT THE TRANSMISSION SKIPPING STILL. CHECK ENGINE LIGHT ALWAYS COMES ON. AUTOMATIC START FAULTY. WILL ATTACH ALL REPAIR INVOICES. MOST RECENT! 5/6/2019, A MONDAY THE CAR WAS SCHEDULED DUE TO A RECALL ON THE FUEL PUMP AND THE AUTOMATIC START WOULD NOT WORK. ALONG WITH THAT WHEN THE CAR STARTED THE SCREEN WOULD FLASH WARNING SIGNS: EMERGENCY BREAK SYSTEM, AIRBAG SYSTEM WARNING. THE SERVICE DEPARTMENT CLAIMED TO NOT HAVE A LOANER. HOWEVER, FRIDAY 5/10/2019 I HAD NOT RECEIVED A CALL BACK AND ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL. THE EMERGENCY BREAKS LOCKED UP WHILE DRIVING 70 MPH DOWN FM 1289 HEADING TO PORT O'CONNOR, TEXAS FROM PORT LAVACA, TEXAS. I WENT STRAIGHT TO THE DEALERSHIP AND DEMANDED A LOANER. THE VEHICLE IS CLEARLY A LEMON! HOWEVER LARRY TAYLOR, A SERVICE TECHNICIAN, TOLD US "I VALUE MY LIFE I WOULD NOT DRIVE THIS VEHICLE". PAUL PEREZ SERVICE DEPARTMENT MANAGER SAID "I WOULDN'T PUT MY FAMILY IN THAT VEHICLE." THEN THEY DEMANDED WE BRING THE LOANER BACK 5/17/2019 TO PICK UP OUR VEHICLE. THE VEHICLE ACCORDING TO THEM HAD A SHORT CIRCUIT, THIS IS THE SECOND TIME MIND YOU, AND MADE THE EMERGENCY BREAKS ENGAGE AND THE SEAT BELTS MALFUNCTION. ALSO, THE AIRBAGS MALFUNCTIONED FLASHING WARNING AS THE BREAKS LOCKED UP. I COULD ONLY SELECT 3 OPTIONS BUT SEAT BELTS NEEDS TO BE CHECKED.
Mfg Campaign: 11208374
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11207995
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.
Corrective Action:
I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.
Additional Notes:
I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.
Mfg Campaign: 11207014
Recall Date: May 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.
Corrective Action:
I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.
Additional Notes:
I HAVE TAKEN MY CAR TO THE DEALER SEVERAL TIMES BECAUSE WHILE DRIVING THE CAR WILL JERK REALLY HARD. THIS HAPPENS WHEN I COME TO A COMPLETE STOP, WHEN I SLOW DOWN AND PICK UP THE SPEED OR JUST DRIVING NORMAL. THE DEALER SAID IT HAD TO IMITATE THE PROBLEM SO HE CAN KNOW WHAT TO FIX. SO IT DID IMITATE THE JERK SO HE WANTED TO DRIVE IT HISSELF CAUSE HE SAID THE WAY I WAS DRIVING CAUSED THE CAR TO JERK. I TOLD HIM I HAD THIS CAR 2 YEARS AND IT HAS NEVER DONE THAT. SO IT CAN'T BE THE WAY I'M DRIVING. I'VE BEEN DRIVING THE SAME THE WHOLE WHILE I'VE HAD THE VEHICLE. THEY HAVE GAVE THE CAR BACK TO ME AND IT'S DOING THE SAME THING EVEN WORSE. . IT'S FRUSTRATING CAUSE THEY KEEP SAYING THAT IT'S NOT DOING IT. I WILL NEVER BY ANOTHER CAR FROM THIS DEALERSHIP AGAIN. THIS IS THE SECOND VEHICLE THAT I HAVE PURCHASED FROM THEM WITH A BAD ENGINE AND TRANSMISSION. NO HELP FROM THE DEALER JUST A LEMON OF A CAR. THE RADIO KEPT GOING BLANK. THEY SAID THEY FIXED THAT. I GOT IT BACK IT DID IT AGAIN PLUS THE JERKING. I'VE BEEN TO THEM3 TIMESALREADY STILL HAVING THE SAME PROBLEM. 😡NEVER WILL PURCHASE A DODGE JEEP OF. O KIND AGAIN.
Mfg Campaign: 11207014
Recall Date: May 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY (10909 N FLORIDA AVE, TAMPA, FL 33612, (813) 280-5069), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY (10909 N FLORIDA AVE, TAMPA, FL 33612, (813) 280-5069), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY (10909 N FLORIDA AVE, TAMPA, FL 33612, (813) 280-5069), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11205704
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE, CHRYSLER, JEEP, RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE, CHRYSLER, JEEP, RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLADSTONE DODGE, CHRYSLER, JEEP, RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11205269
Recall Date: May 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CHRYSLER'S RECALL #UB2 MANUFACTURER ERRO; FUEL PUM AFFECHTED BY HIGH AMBIENT TEMPERATURES (VEHICLE IN MOTION OPERATED HIGHWAY OF PUERTO RICO WERE TEMPERATURES 89-102 FARENHEITSDEGREES , LOSS OF FUEL PRESSURE, MUST BE REPLACE. NHTSA ID 18V731000
Corrective Action:
CHRYSLER'S RECALL #UB2 MANUFACTURER ERRO; FUEL PUM AFFECHTED BY HIGH AMBIENT TEMPERATURES (VEHICLE IN MOTION OPERATED HIGHWAY OF PUERTO RICO WERE TEMPERATURES 89-102 FARENHEITSDEGREES , LOSS OF FUEL PRESSURE, MUST BE REPLACE. NHTSA ID 18V731000
Additional Notes:
CHRYSLER'S RECALL #UB2 MANUFACTURER ERRO; FUEL PUM AFFECHTED BY HIGH AMBIENT TEMPERATURES (VEHICLE IN MOTION OPERATED HIGHWAY OF PUERTO RICO WERE TEMPERATURES 89-102 FARENHEITSDEGREES , LOSS OF FUEL PRESSURE, MUST BE REPLACE. NHTSA ID 18V731000
Mfg Campaign: 11204654
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Corrective Action:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Additional Notes:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Mfg Campaign: 11204213
Recall Date: Apr 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Corrective Action:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Additional Notes:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Mfg Campaign: 11204213
Recall Date: Apr 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Corrective Action:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Additional Notes:
RADIO POWER/ADJUST ON OWN. MULTIPLE/RANDOM. HEADLIGHTS CUT OUT DRIVING IN THE DARK. BOTH SIDES EFFECTED. FOG LIGHTS STAY ON. POSSIBLE LINK TO TURNING STEERING WHEEL, WITH OR WITHOUT USE OF TURN SIGNAL-EFFECT ON BOTH HEADLIGHTS SIMULTANEOUSLY. TURN SIGNALS NOT WORKING INTERMITTENTLY (NEITHER FOR LANE CHANGE OR TURNING, LEFT OR RIGHT.-MULTIPLE OCCURRENCES). TAIL LIGHTS- WHILE BACKING INTO DRIVEWAY ONE NIGHT I REALIZED I HAD NO LIGHTS IN THE BACK INCLUDING REVERSE LIGHTS (ONLY ACKNOWLEDGED THIS PROBLEM ONCE BY THE REFLECTION OF MY CAR IN MY HUSBANDS) ALL LIGHTING ISSUES OCCURRED WITH LIGHTS TURNED TO AUTO AND VEHICLE IN MOTION. EMERGENCY BRAKE SELF ENGAGED WHILE IN MOTION. AFTER SWITCHING GEARS AND BEFORE HITTING GAS AND OTHER TIMES WHILE DRIVING AT LOWER SPEEDS. A MESSAGE ALONG THE LINES OF-VEHICLE NOT ON, SHIFT TO PARK AND PRESS RUN/STOP BUTTON-HAS SHOWN BUT ONLY AFTER TURNING OFF THE VEHICLE DOES IT SHOW THAT THE PARKING BRAKE HAS ENGAGED-MULTIPLE OCCURRENCES. PASSENGER SEATBELT SENSOR ILLUMINATES AT RANDOM, NOTHING ON SEAT (CONCERNED FOR MALFUNCTION IN THE EVENT OF AN ACCIDENT) -HAVE TO PRESS THE STOP/START BUTTON SEVERAL TIMES FOR THE CAR TO TURN ON (NO RESPONSE IN THE FORM OF SOUNDS OR LIGHTS WITH EACH ATTEMPT PRIOR TO THE ONE THAT STARTS THE VEHICLE.-REMOTE START:VEHICLE TURNS ON > TRY TO ENTER VEHICLE MOMENTS LATER--CAR WILL TURN OFF WITH TOUCH OF HANDLES OR PRESS TO UNLOCK BUTTON-"REMOTE START DISABLED" -LIFT GATE CLOSED AND AUDIBLY LATCHED>LIGHTS FLASH, LATCH RELEASES, DOOR OPENS ITSELF-MAY HAPPEN 1 OR 30 TIMES.CHECK ENGINE: THERMOSTAT REPLACED, KEY FOB LOSES CONNECTION: WARNING "FOB HAS LEFT VEHICLE" WHILE ACTUALLY IN CUP HOLDER, ENGAGES PARKING BRAKE-ONLY WAY TO GET RID OF MESSAGE/DISENGAGE BRAKE IS TO POWER OFF/ON. CAN DRIVE WITH NO KEYS IN PART OF TRANSMISSION REPAIRED, RADIO REPLACED 2 TIMES, TRANSMISSION STICKS/SLAMS MULTIPLE OTHER ISSUES.
Mfg Campaign: 11204213
Recall Date: Apr 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Corrective Action:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Additional Notes:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Mfg Campaign: 11203951
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Corrective Action:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Additional Notes:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Mfg Campaign: 11203951
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Corrective Action:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Additional Notes:
MY CAR BEGIN SPUTTERING, STALLING WHEN I PRESSED ON THE GAS AS IF IT WAS NOT GETTING ENOUGH GAS, MY INDICATOR LIGHTS ON THE PANEL OF THE CAR WOULD JUST START TO GO CRAZY CAUSING THE SEATBELT SIGN TO BEGIN TO DING AND DING AND DING, EVEN THOUGH I HAD MY SEAT BELT ON. I TOOK THE CAR TO BE LOOKED AT AND WAS TOLD THAT THERE IS A RECALL ON THE VEHICLE THAT I SHOULD LOOK UP. I DID AND THERE WERE THREE RECALLS INVOLVING MY VEHICLE, TWO OF WHICH RELATED DIRECTLY TO THE PROBLEMS I WAS HAVING. I CONTACTED CHRYSLER WHO SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I ASKED HOW THAT IS POSSIBLE WHEN EXACTLY WHAT I AM EXPERIENCING IS EXACTLY WHAT THEY LISTED. SHE TOLD ME TO TAKE THE CAR BACK TO THE DEALERSHIP HAVE THEM CHECK IT OUT AND IF THEY DETERMINED THAT THIS WAS THE PROBLEM THEN THEY WOULD NOT TO CALL AND TELL THEM THAT. I IMMEDIATELY CONTACTED THE DEALER AND SPOKE WITH SERVICE WHO EXPLAINED WHY SHOULD THEY HAVE TO CONTACT CHRYSLER WHEN IT'S NOT THEIR PROBLEM. I SAID SIR, I AM ONLY FOLLOWING INSTRUCTIONS. HE THEN WENT ON TO EXPLAIN TO ME THAT WELL THEY COULD LOOK AT THE CAR BUT IT WOULD COST ME $230 TO DO A DIAGNOSTIC. I ASKED WHY I WOULD HAVE TO FOR THAT AND HE SAID "HE HAS TO PAY HIS PEOPLE". I MADE AN APPOINT AND TOOK THE CAR. WHEN THEY CALLED THEY WORDED EVERYTHING IN A MANNER THAT WOULD REMOVE ME FROM THE RECALL, HOWEVER THEY THEN PUT "FUEL INJECTION" AT THE BOTTOM. I INQUIRED ABOUT THIS AND WAS TOLD THAT I AM SUPPOSED TO GET MY FUEL INJECTION CLEANED 2 PER YEAR. I INFORMED THEM I NEVER HEARD OF SUCH A THING. HE ALSO TOLD ME IT WOULD CLOSE TO $500 TO GET MY SEATBELF FIXED "THAT IS NOT EVEN BROKEN" AND NEVER DID ANYTHING ABOUT THE INDICATOR LIGHTS. I WAS TOLD THAT THEY NEEDED TO PUT MY CAR "BACK TOGETHER" WHICH I ALSO DID NOT UNDERSTAND BECAUSE I THOUGHT A DIAGNOSTIC DID NOT REQUIRE THAT. NOW MY ENGINE LIGHT IS ALSO ON AND NOBODY WILL RETURN MY CALLS.
Mfg Campaign: 11203951
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT STALLED WITHOUT WARNING AND "LOW OIL PRESSURE" APPEARED ON THE INSTRUMENT PANEL. ALSO, THE ENGINE LEAKED OIL AND THE ACCELERATOR PEDAL SEIZED MORE THAN ONCE. THE VEHICLE WAS TOWED TO NATIONAL DODGE OF JACKSONVILLE (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 347-3777) WHERE IT WAS DIAGNOSED THAT OIL WAS NEEDED. THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT TO COME BACK FOR AN OIL CONSUMPTION TEST AFTER FIVE HUNDRED MILES. WHEN THE CONTACT RETURNED, THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 11,050.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT STALLED WITHOUT WARNING AND "LOW OIL PRESSURE" APPEARED ON THE INSTRUMENT PANEL. ALSO, THE ENGINE LEAKED OIL AND THE ACCELERATOR PEDAL SEIZED MORE THAN ONCE. THE VEHICLE WAS TOWED TO NATIONAL DODGE OF JACKSONVILLE (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 347-3777) WHERE IT WAS DIAGNOSED THAT OIL WAS NEEDED. THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT TO COME BACK FOR AN OIL CONSUMPTION TEST AFTER FIVE HUNDRED MILES. WHEN THE CONTACT RETURNED, THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 11,050.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. AFTER RECENTLY PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT STALLED WITHOUT WARNING AND "LOW OIL PRESSURE" APPEARED ON THE INSTRUMENT PANEL. ALSO, THE ENGINE LEAKED OIL AND THE ACCELERATOR PEDAL SEIZED MORE THAN ONCE. THE VEHICLE WAS TOWED TO NATIONAL DODGE OF JACKSONVILLE (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 347-3777) WHERE IT WAS DIAGNOSED THAT OIL WAS NEEDED. THE VEHICLE WAS REPAIRED. THE DEALER INFORMED THE CONTACT TO COME BACK FOR AN OIL CONSUMPTION TEST AFTER FIVE HUNDRED MILES. WHEN THE CONTACT RETURNED, THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 11,050.
Mfg Campaign: 11203083
Recall Date: Apr 23, 2019
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Focus: Lemon Law, Personal Injury
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