Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
COOLING FAN WENT OUT SOME ELECTRICAL POWER OUTLETS WEREN'T WORKING OIL CHANGE SIGNAL LIGHT WON'T RESET WHEN MAKING TURNS CAR SKIDS AND THE 4X4 CONTROL KICKS IN VEHICLE IS SHAKING, ENGINE PROBLEM
Corrective Action:
COOLING FAN WENT OUT SOME ELECTRICAL POWER OUTLETS WEREN'T WORKING OIL CHANGE SIGNAL LIGHT WON'T RESET WHEN MAKING TURNS CAR SKIDS AND THE 4X4 CONTROL KICKS IN VEHICLE IS SHAKING, ENGINE PROBLEM
Additional Notes:
COOLING FAN WENT OUT SOME ELECTRICAL POWER OUTLETS WEREN'T WORKING OIL CHANGE SIGNAL LIGHT WON'T RESET WHEN MAKING TURNS CAR SKIDS AND THE 4X4 CONTROL KICKS IN VEHICLE IS SHAKING, ENGINE PROBLEM
Mfg Campaign: 11228466
Recall Date: Jun 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRAVELING AT 75 MPH ON HIGHWAY 25 IN NEW MEXICO, THE BEGAN DECELERATING DESPITE MY FOOT PUSHING THE GAS PEDAL. SERVICE ENGINE KIGHT ILLUMINATED. VEHICLE HAD TO BE TOWED TO JEEP DEALERSHIP SIERRA BLANCA MOTORS IN RUIDOSO NM. LUCKILY I HAD CELL SERVICE TO CONTACT AAA. FUEL PUMP IS BEING REPLACED NOW FOR THE SECOND TIME IN 21,000 MILES. DEALER TOLD ME THERE IS NO WAY TO RECONFIGURE IT SO THAT WON'T HAPPEN AGAIN. IM AFRAID NOW TO DRIVE IT. I HAVE TO DRIVE TO DESOLATE LOCATIONS WITH NO CELL SERVICE FOR MY JOB. I WAS IN MOTION ON A HIGHWAY WHEN THIS LATEST INCIDENT OCCURRED. THEVFIRST INCIDENT I WAS ALSO IN MOTION ON A HIGHWAY NEAR SANTA FE. FUEL PUMP WAS REPLACED THEN AT 5,000 MILES ON THE CAR.
Corrective Action:
TRAVELING AT 75 MPH ON HIGHWAY 25 IN NEW MEXICO, THE BEGAN DECELERATING DESPITE MY FOOT PUSHING THE GAS PEDAL. SERVICE ENGINE KIGHT ILLUMINATED. VEHICLE HAD TO BE TOWED TO JEEP DEALERSHIP SIERRA BLANCA MOTORS IN RUIDOSO NM. LUCKILY I HAD CELL SERVICE TO CONTACT AAA. FUEL PUMP IS BEING REPLACED NOW FOR THE SECOND TIME IN 21,000 MILES. DEALER TOLD ME THERE IS NO WAY TO RECONFIGURE IT SO THAT WON'T HAPPEN AGAIN. IM AFRAID NOW TO DRIVE IT. I HAVE TO DRIVE TO DESOLATE LOCATIONS WITH NO CELL SERVICE FOR MY JOB. I WAS IN MOTION ON A HIGHWAY WHEN THIS LATEST INCIDENT OCCURRED. THEVFIRST INCIDENT I WAS ALSO IN MOTION ON A HIGHWAY NEAR SANTA FE. FUEL PUMP WAS REPLACED THEN AT 5,000 MILES ON THE CAR.
Additional Notes:
TRAVELING AT 75 MPH ON HIGHWAY 25 IN NEW MEXICO, THE BEGAN DECELERATING DESPITE MY FOOT PUSHING THE GAS PEDAL. SERVICE ENGINE KIGHT ILLUMINATED. VEHICLE HAD TO BE TOWED TO JEEP DEALERSHIP SIERRA BLANCA MOTORS IN RUIDOSO NM. LUCKILY I HAD CELL SERVICE TO CONTACT AAA. FUEL PUMP IS BEING REPLACED NOW FOR THE SECOND TIME IN 21,000 MILES. DEALER TOLD ME THERE IS NO WAY TO RECONFIGURE IT SO THAT WON'T HAPPEN AGAIN. IM AFRAID NOW TO DRIVE IT. I HAVE TO DRIVE TO DESOLATE LOCATIONS WITH NO CELL SERVICE FOR MY JOB. I WAS IN MOTION ON A HIGHWAY WHEN THIS LATEST INCIDENT OCCURRED. THEVFIRST INCIDENT I WAS ALSO IN MOTION ON A HIGHWAY NEAR SANTA FE. FUEL PUMP WAS REPLACED THEN AT 5,000 MILES ON THE CAR.
Mfg Campaign: 11222380
Recall Date: Jun 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I DRIVING AND THE CARE TURN OFF??? VERY DANGEROUS ' THEN THE LOW OIL PRESSURE LIGHT SHOWS... TOOK INTO DEALER AND THEY SAY CHRYSLER KNOW ABOUT THIS ISSUE. WITH THE JEEP 2017 I HAVE 30,000 MILES SHOULD NOT HAPPEN... WHAT IS CHRYSLER GOING TO DO I WANT AN ANSWER . I HAVE TO COME IN EVERY 1000 MILES TO HAVE MY OIL CHECKED AND IF PROBLEMS CONTINUE A NEW ENGINE. SOUND LIKE NEW CAR. PUT A NEW ENGINE IN TO JUST HAVE THE SAME PROBLEM...NO..... THIS HAS HAPPEN TO ME 3 TIME ENGINE TURNING OFF... LOW PRESSURE OIL ONLY ONCE BUT WHEN I BROUGHT TO DEALER IT WAS 2 QTRS. LOW... I TAKE MY CAR REGULAR TO GET OIL CHG., JONES DEALER IN BELAIR MD I NEED TO KNOW WHAT YOU ALL PLAN ON DOING... VERY DANGEROUS TO DRIVE KNOWING THIS
Corrective Action:
I DRIVING AND THE CARE TURN OFF??? VERY DANGEROUS ' THEN THE LOW OIL PRESSURE LIGHT SHOWS... TOOK INTO DEALER AND THEY SAY CHRYSLER KNOW ABOUT THIS ISSUE. WITH THE JEEP 2017 I HAVE 30,000 MILES SHOULD NOT HAPPEN... WHAT IS CHRYSLER GOING TO DO I WANT AN ANSWER . I HAVE TO COME IN EVERY 1000 MILES TO HAVE MY OIL CHECKED AND IF PROBLEMS CONTINUE A NEW ENGINE. SOUND LIKE NEW CAR. PUT A NEW ENGINE IN TO JUST HAVE THE SAME PROBLEM...NO..... THIS HAS HAPPEN TO ME 3 TIME ENGINE TURNING OFF... LOW PRESSURE OIL ONLY ONCE BUT WHEN I BROUGHT TO DEALER IT WAS 2 QTRS. LOW... I TAKE MY CAR REGULAR TO GET OIL CHG., JONES DEALER IN BELAIR MD I NEED TO KNOW WHAT YOU ALL PLAN ON DOING... VERY DANGEROUS TO DRIVE KNOWING THIS
Additional Notes:
I DRIVING AND THE CARE TURN OFF??? VERY DANGEROUS ' THEN THE LOW OIL PRESSURE LIGHT SHOWS... TOOK INTO DEALER AND THEY SAY CHRYSLER KNOW ABOUT THIS ISSUE. WITH THE JEEP 2017 I HAVE 30,000 MILES SHOULD NOT HAPPEN... WHAT IS CHRYSLER GOING TO DO I WANT AN ANSWER . I HAVE TO COME IN EVERY 1000 MILES TO HAVE MY OIL CHECKED AND IF PROBLEMS CONTINUE A NEW ENGINE. SOUND LIKE NEW CAR. PUT A NEW ENGINE IN TO JUST HAVE THE SAME PROBLEM...NO..... THIS HAS HAPPEN TO ME 3 TIME ENGINE TURNING OFF... LOW PRESSURE OIL ONLY ONCE BUT WHEN I BROUGHT TO DEALER IT WAS 2 QTRS. LOW... I TAKE MY CAR REGULAR TO GET OIL CHG., JONES DEALER IN BELAIR MD I NEED TO KNOW WHAT YOU ALL PLAN ON DOING... VERY DANGEROUS TO DRIVE KNOWING THIS
Mfg Campaign: 11221439
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I TOOK THE VECHICLE FOR THE RECALL FOR A REPLACEMENT ON THE FUEL PUMP MODULE AND I WAS TOLD THEY DIDN'T HAVE IT AND THAT I WOULD GET A CALL FOR THE REPLACEMENT. I STILL HAVE NOT RECEIVED A CALL AND NOW I CANNOT RENEW MY VEHICLE REGISTRATION. I HAVE CALLED THEM MULTIPLE TIMES AND I JUST GET THE RUN AROUND. I AM NOW GOING TO HA E TO PAY LATE FEES AND I MY TAGS WILL BE EXPIRED. THIS VEHICLE IS MY PRINCIPAL CAR FOR TRANSPORTATION TO GET TO WORK. WHO IS GOING TO BE RESPONSIBLE FOR THIS NOW.
Corrective Action:
I TOOK THE VECHICLE FOR THE RECALL FOR A REPLACEMENT ON THE FUEL PUMP MODULE AND I WAS TOLD THEY DIDN'T HAVE IT AND THAT I WOULD GET A CALL FOR THE REPLACEMENT. I STILL HAVE NOT RECEIVED A CALL AND NOW I CANNOT RENEW MY VEHICLE REGISTRATION. I HAVE CALLED THEM MULTIPLE TIMES AND I JUST GET THE RUN AROUND. I AM NOW GOING TO HA E TO PAY LATE FEES AND I MY TAGS WILL BE EXPIRED. THIS VEHICLE IS MY PRINCIPAL CAR FOR TRANSPORTATION TO GET TO WORK. WHO IS GOING TO BE RESPONSIBLE FOR THIS NOW.
Additional Notes:
I TOOK THE VECHICLE FOR THE RECALL FOR A REPLACEMENT ON THE FUEL PUMP MODULE AND I WAS TOLD THEY DIDN'T HAVE IT AND THAT I WOULD GET A CALL FOR THE REPLACEMENT. I STILL HAVE NOT RECEIVED A CALL AND NOW I CANNOT RENEW MY VEHICLE REGISTRATION. I HAVE CALLED THEM MULTIPLE TIMES AND I JUST GET THE RUN AROUND. I AM NOW GOING TO HA E TO PAY LATE FEES AND I MY TAGS WILL BE EXPIRED. THIS VEHICLE IS MY PRINCIPAL CAR FOR TRANSPORTATION TO GET TO WORK. WHO IS GOING TO BE RESPONSIBLE FOR THIS NOW.
Mfg Campaign: 11221584
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Corrective Action:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Additional Notes:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Mfg Campaign: 11220448
Recall Date: Jun 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Corrective Action:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Additional Notes:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Mfg Campaign: 11220448
Recall Date: Jun 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Corrective Action:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Additional Notes:
FIRST BREAKDOWN CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON THEN THE ENGINE LOCKED UP AND I COULD NOT SWITCH GEARS AND COULD NOT ACCELERATE. SECOND BREAK DOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AND CHECK ENGINE LIGHT AND CHECK AIRBAGS CAME ON AGAIN. THIRD BREAKDOWN EMERGENCY BREAK LOCKED UP AND WOULD NOT RELEASE AGAIN AND THE CHECK ENGINE LIGHT AND AIR BAGS LIGHT CAME ON AGAIN AND COULD NOT SWITCH GEARS. FOURTH BREAKDOWN WOULD NOT START HAD TO BE TOWED TURNS OUT BATTERY NEEDED TO BE REPLACED. FIFTH BREAKDOWN ENGINE STALLED HAD TO PULL OVER AND RESTART THE CAR. SIXTH BREAKDOWN REMOTE START THE CAR DID NOT START UP AND THEN WOULD NOT START MANUALLY. SEVENTH BREAKDOWN ENGINE STALLED AGAIN HAD TO BE TOWED WOULD NOT START BACKUP. 8TH BREAKDOWN JEEP WAS SHIFTING REALLY HARD TOOK TO DELAERSHIP NOW HAS TO HAVE TRANSMISSION REPLACED. THIS CAR IS A YEAR AND A HALF OLD AND HAS HAD ALL THESE PROBLEMS I JUST FOUND OUT THAT JEEPS THAT ARE 2017 AND 2018 HAVE RECALLS THIS VEHICLE HAS THE ELECTRICAL PROBLEM AND THE BOBY IS FALLING APART. ALL OF THIS HAS AFFECTED THE GAS MILEAGE. ALL THESE BREAK DOWN WERE CITY STREETS AND HIGHWAY.
Mfg Campaign: 11220448
Recall Date: Jun 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING ON THE FREEWAY AT 70MPH WHEN THE CAR SUDDENLY LOST POWER. THANKFULLY I WAS ABLE TO GET TO AN EXIT AND PULLED OVER SAFELY. CAR WOULD START BACK UP, BUT SPUTTER AND DIE. LET IT SIT FOR 10 MINUTES AND WAS ABLE TO GET IT STARTED AND DRIVE AWAY, 5 MINUTES LATER, CAR DIES AGAIN. SAME PROBLEM, SPUTTERING, NO POWER. CALLED JEEP AND WAS TOWED TO DEALERSHIP.
Corrective Action:
WAS DRIVING ON THE FREEWAY AT 70MPH WHEN THE CAR SUDDENLY LOST POWER. THANKFULLY I WAS ABLE TO GET TO AN EXIT AND PULLED OVER SAFELY. CAR WOULD START BACK UP, BUT SPUTTER AND DIE. LET IT SIT FOR 10 MINUTES AND WAS ABLE TO GET IT STARTED AND DRIVE AWAY, 5 MINUTES LATER, CAR DIES AGAIN. SAME PROBLEM, SPUTTERING, NO POWER. CALLED JEEP AND WAS TOWED TO DEALERSHIP.
Additional Notes:
WAS DRIVING ON THE FREEWAY AT 70MPH WHEN THE CAR SUDDENLY LOST POWER. THANKFULLY I WAS ABLE TO GET TO AN EXIT AND PULLED OVER SAFELY. CAR WOULD START BACK UP, BUT SPUTTER AND DIE. LET IT SIT FOR 10 MINUTES AND WAS ABLE TO GET IT STARTED AND DRIVE AWAY, 5 MINUTES LATER, CAR DIES AGAIN. SAME PROBLEM, SPUTTERING, NO POWER. CALLED JEEP AND WAS TOWED TO DEALERSHIP.
Mfg Campaign: 11219530
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CHECK ENGINE LIGHT HAS COME ON IN MY VEHICLE TWICE. WHEN THE LIGHT COMES ON, THE VEHICLE JERKS WHEN APPLYING THE BREAKS. THE CAR HAS BEEN LOOKED AT TWICE BY THE DEALER. THE DEALER SAID IN BOTH INSTANCES THAT THIS WAS THE RESULT OF A BAD IGNITION COIL. THE IGNITION COIL WAS REPLACED EACH TIME. THE ISSUE IS NOW PRESENTING ITSELF A THIRD TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME ON. I BELIEVE THIS VEHICLE MAY HAVE BEEN MISSED IN THE RECENT RECALL FOR THE ENGINE ISSUES.
Corrective Action:
THE CHECK ENGINE LIGHT HAS COME ON IN MY VEHICLE TWICE. WHEN THE LIGHT COMES ON, THE VEHICLE JERKS WHEN APPLYING THE BREAKS. THE CAR HAS BEEN LOOKED AT TWICE BY THE DEALER. THE DEALER SAID IN BOTH INSTANCES THAT THIS WAS THE RESULT OF A BAD IGNITION COIL. THE IGNITION COIL WAS REPLACED EACH TIME. THE ISSUE IS NOW PRESENTING ITSELF A THIRD TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME ON. I BELIEVE THIS VEHICLE MAY HAVE BEEN MISSED IN THE RECENT RECALL FOR THE ENGINE ISSUES.
Additional Notes:
THE CHECK ENGINE LIGHT HAS COME ON IN MY VEHICLE TWICE. WHEN THE LIGHT COMES ON, THE VEHICLE JERKS WHEN APPLYING THE BREAKS. THE CAR HAS BEEN LOOKED AT TWICE BY THE DEALER. THE DEALER SAID IN BOTH INSTANCES THAT THIS WAS THE RESULT OF A BAD IGNITION COIL. THE IGNITION COIL WAS REPLACED EACH TIME. THE ISSUE IS NOW PRESENTING ITSELF A THIRD TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME ON. I BELIEVE THIS VEHICLE MAY HAVE BEEN MISSED IN THE RECENT RECALL FOR THE ENGINE ISSUES.
Mfg Campaign: 11219114
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JERKING/LUNGING OF CAR DURING ACCELERATION UP HILL OR GOING DOWN HILL OR SOMETIMES TAKING OFF FROM A COMPLETE STOP
Corrective Action:
JERKING/LUNGING OF CAR DURING ACCELERATION UP HILL OR GOING DOWN HILL OR SOMETIMES TAKING OFF FROM A COMPLETE STOP
Additional Notes:
JERKING/LUNGING OF CAR DURING ACCELERATION UP HILL OR GOING DOWN HILL OR SOMETIMES TAKING OFF FROM A COMPLETE STOP
Mfg Campaign: 11218001
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON MAY 11TH MY JEEP RENEGADE WITH 19,637 MILES DIED ON THE SIDE OF THE ROAD AND NEVER RESTARTED. AT THE TIME, THE REASON WAS UNKNOWN AND NO WARNING LIGHTS. IT ACTED LIKE IT WAS OUT OF GAS; LUCKILY I WAS ABLE TO GET OFF A BUY ROAD. IT WAS TOWED 5 HOURS LATER(ROADSIDE ASSIST THAT CAME WITH THE VEHICLE SUCKED TOO) TO AUTOLAND (WHERE I PURCHASED THE VEHICLE BRAND NEW IN AUGUST 2017) THEY HAD MY CAR FOR ALMOST A WEEK BEFORE THEY EVEN CONTACTED ME ABOUT THE CAR. ON MAY 17TH THEY CALLED AND TOLD ME I NEEDED A NEW ENGINE AND WANTED PROOF OF VEHICLE MAINTENANCE. I BROUGHT IN PROOF OF 3 OIL CHANGES AND A TIRE ROTATION. I ASKED WHY I NEEDED A NEW ENGINE AND THEY TOLD ME IT DIDNT HAVE ANY COMPRESSION; I ASKED WHY AND JUNIOR SAID "I DON'T KNOW" ON MAY 23 I CALLED AND ASKED WHAT'S UP BECAUSE I AM RENTING A VEHICLE OUT OF POCKET AND I NEED A LOANER. JUNIOR SAID "I CAN'T JUST GIVE PEOPLE FREE CARS AND I DON'T HAVE ONE ANYWAY" I ASKED ABOUT THE STATUS OF MY CAR AND HE SAID HE HASN'T HEARD FROM THE WARRANTY PEOPLE YET. I TOLD HIM THEY HAD MY CAR FOR MORE THAN 10 BUSINESS DAYS AND THE NEXT CALL WILL BE FROM MY LAWYER. I GOT A CALL 10 MINUTES LATER SAYING MY ENGINE IS UNDER WARRANTY AND IT WILL TAKE 3 TO 5 BUSINESS DAYS TO GET MY VEHICLE BACK. WAS TOLD IT WILL BE READY ON THE 28TH. I CALLED ON THE 28TH AND THEY HAVEN'T EVEN RECEIVED THE ENGINE (ALLEGEDLY) THAT IT WILL BE ANOTHER WEEK. HERE IT IS JUNE 4TH AND I HAVEN'T HEARD FROM THEM YET. I CALLED JEEP CHRYSLER HQ AND THEY WERE SO RUDE AND USELESS. NOT CONCERNED THAT THEIR BRAND NEW VEHICLES NEEDS NEW ENGINES AT LESS THAN 20,000 MILES. I AM STILL PAYING FOR A RENTAL, NOT RECEIVING ANY COOPERATION FROM DEALERSHIP, LEMON LAW LAWYERS OR CORPORATE. SMH. I HAVE TO MAKE A PAYMENT ON A VEHICLE I HAVE NOT HAD IN NEARLY A MONTH! A BRAND NEW CAR WITH 16 ORIGINAL MILES WHEN PURCHASED. CAN ANYONE OFFER ADVISE OR ASSISTANCE? SO UPSET & FRUSTRATED!
Corrective Action:
ON MAY 11TH MY JEEP RENEGADE WITH 19,637 MILES DIED ON THE SIDE OF THE ROAD AND NEVER RESTARTED. AT THE TIME, THE REASON WAS UNKNOWN AND NO WARNING LIGHTS. IT ACTED LIKE IT WAS OUT OF GAS; LUCKILY I WAS ABLE TO GET OFF A BUY ROAD. IT WAS TOWED 5 HOURS LATER(ROADSIDE ASSIST THAT CAME WITH THE VEHICLE SUCKED TOO) TO AUTOLAND (WHERE I PURCHASED THE VEHICLE BRAND NEW IN AUGUST 2017) THEY HAD MY CAR FOR ALMOST A WEEK BEFORE THEY EVEN CONTACTED ME ABOUT THE CAR. ON MAY 17TH THEY CALLED AND TOLD ME I NEEDED A NEW ENGINE AND WANTED PROOF OF VEHICLE MAINTENANCE. I BROUGHT IN PROOF OF 3 OIL CHANGES AND A TIRE ROTATION. I ASKED WHY I NEEDED A NEW ENGINE AND THEY TOLD ME IT DIDNT HAVE ANY COMPRESSION; I ASKED WHY AND JUNIOR SAID "I DON'T KNOW" ON MAY 23 I CALLED AND ASKED WHAT'S UP BECAUSE I AM RENTING A VEHICLE OUT OF POCKET AND I NEED A LOANER. JUNIOR SAID "I CAN'T JUST GIVE PEOPLE FREE CARS AND I DON'T HAVE ONE ANYWAY" I ASKED ABOUT THE STATUS OF MY CAR AND HE SAID HE HASN'T HEARD FROM THE WARRANTY PEOPLE YET. I TOLD HIM THEY HAD MY CAR FOR MORE THAN 10 BUSINESS DAYS AND THE NEXT CALL WILL BE FROM MY LAWYER. I GOT A CALL 10 MINUTES LATER SAYING MY ENGINE IS UNDER WARRANTY AND IT WILL TAKE 3 TO 5 BUSINESS DAYS TO GET MY VEHICLE BACK. WAS TOLD IT WILL BE READY ON THE 28TH. I CALLED ON THE 28TH AND THEY HAVEN'T EVEN RECEIVED THE ENGINE (ALLEGEDLY) THAT IT WILL BE ANOTHER WEEK. HERE IT IS JUNE 4TH AND I HAVEN'T HEARD FROM THEM YET. I CALLED JEEP CHRYSLER HQ AND THEY WERE SO RUDE AND USELESS. NOT CONCERNED THAT THEIR BRAND NEW VEHICLES NEEDS NEW ENGINES AT LESS THAN 20,000 MILES. I AM STILL PAYING FOR A RENTAL, NOT RECEIVING ANY COOPERATION FROM DEALERSHIP, LEMON LAW LAWYERS OR CORPORATE. SMH. I HAVE TO MAKE A PAYMENT ON A VEHICLE I HAVE NOT HAD IN NEARLY A MONTH! A BRAND NEW CAR WITH 16 ORIGINAL MILES WHEN PURCHASED. CAN ANYONE OFFER ADVISE OR ASSISTANCE? SO UPSET & FRUSTRATED!
Additional Notes:
ON MAY 11TH MY JEEP RENEGADE WITH 19,637 MILES DIED ON THE SIDE OF THE ROAD AND NEVER RESTARTED. AT THE TIME, THE REASON WAS UNKNOWN AND NO WARNING LIGHTS. IT ACTED LIKE IT WAS OUT OF GAS; LUCKILY I WAS ABLE TO GET OFF A BUY ROAD. IT WAS TOWED 5 HOURS LATER(ROADSIDE ASSIST THAT CAME WITH THE VEHICLE SUCKED TOO) TO AUTOLAND (WHERE I PURCHASED THE VEHICLE BRAND NEW IN AUGUST 2017) THEY HAD MY CAR FOR ALMOST A WEEK BEFORE THEY EVEN CONTACTED ME ABOUT THE CAR. ON MAY 17TH THEY CALLED AND TOLD ME I NEEDED A NEW ENGINE AND WANTED PROOF OF VEHICLE MAINTENANCE. I BROUGHT IN PROOF OF 3 OIL CHANGES AND A TIRE ROTATION. I ASKED WHY I NEEDED A NEW ENGINE AND THEY TOLD ME IT DIDNT HAVE ANY COMPRESSION; I ASKED WHY AND JUNIOR SAID "I DON'T KNOW" ON MAY 23 I CALLED AND ASKED WHAT'S UP BECAUSE I AM RENTING A VEHICLE OUT OF POCKET AND I NEED A LOANER. JUNIOR SAID "I CAN'T JUST GIVE PEOPLE FREE CARS AND I DON'T HAVE ONE ANYWAY" I ASKED ABOUT THE STATUS OF MY CAR AND HE SAID HE HASN'T HEARD FROM THE WARRANTY PEOPLE YET. I TOLD HIM THEY HAD MY CAR FOR MORE THAN 10 BUSINESS DAYS AND THE NEXT CALL WILL BE FROM MY LAWYER. I GOT A CALL 10 MINUTES LATER SAYING MY ENGINE IS UNDER WARRANTY AND IT WILL TAKE 3 TO 5 BUSINESS DAYS TO GET MY VEHICLE BACK. WAS TOLD IT WILL BE READY ON THE 28TH. I CALLED ON THE 28TH AND THEY HAVEN'T EVEN RECEIVED THE ENGINE (ALLEGEDLY) THAT IT WILL BE ANOTHER WEEK. HERE IT IS JUNE 4TH AND I HAVEN'T HEARD FROM THEM YET. I CALLED JEEP CHRYSLER HQ AND THEY WERE SO RUDE AND USELESS. NOT CONCERNED THAT THEIR BRAND NEW VEHICLES NEEDS NEW ENGINES AT LESS THAN 20,000 MILES. I AM STILL PAYING FOR A RENTAL, NOT RECEIVING ANY COOPERATION FROM DEALERSHIP, LEMON LAW LAWYERS OR CORPORATE. SMH. I HAVE TO MAKE A PAYMENT ON A VEHICLE I HAVE NOT HAD IN NEARLY A MONTH! A BRAND NEW CAR WITH 16 ORIGINAL MILES WHEN PURCHASED. CAN ANYONE OFFER ADVISE OR ASSISTANCE? SO UPSET & FRUSTRATED!
Mfg Campaign: 11218038
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SUNDAY, 2 JUN 2019 @ APPROXIMATELY 1900 ME AND MY FRIEND WERE RETURNING HOME FROM FISHING, GOING APPROXIMATELY 30 MPH ON A LIGHT GRAVEL ROAD INSIDE A WILDLIFE STATE PRESERVE. WHILE MAKE STARTING TO MAKE A RIGHT TURN, MY STEERING WHEEL LOCKED UP ON ME WHICH MAKE IT IMPOSSIBLE TO TURN. I SLAMMED THE BRAKES AND WAS ABLE TO FREE THE STEERING WHEEL IN TIME TO TURN HARD RIGHT CAUSING THE VEHICLE TO SLIDE AND COMING TO A STOP INCHES BEFORE GOING INTO THE RIVER. MY CAR WAS HANGING OFF THE BANK WITH THE POSSIBILITY OF ROLLING OVER INTO THE RIVER, MY FRIEND AND I HAD TO EXIT OUT OF THE PASSENGER DOOR FOR THE FEAR OF A POSSIBLE ROLLOVER. I WAS UNABLE TO SEE ANY WARNING LIGHTS (HILL ASSIST, ABS WARNING, ETC) AS EVERYTHING HAPPENED VERY FAST. I CURRENTLY HAVE A ACCIDENT CLAIM IN WITH MY INSURANCE AND THE JEEP DID SUSTAIN DAMAGE TO THE DRIVER FRONT TIRE. I WILL NOT KNOW THE RESULTS UNTIL TOMORROW OR THE NEXT DAY BUT FROM THE INITIAL LOOK, IT APPEARS THAT MY POWER STEERING FUILD IS LEAKING OUT AND ONTO MY AXLE AND ROTOR. AT THIS TIME IT IS UNCLEAR IF THIS ISSUE WAS CAUSED BEFORE OR AFTER THE IMPACT INTO THE RIVER BANK. AFTER THE TOLL TRUCK PULLED ME OUT I WAS ABLE TO DRIVE BACK HOME HOWEVER I WAS HEARING A FLIPPING NOISE COMING FROM MY DRIVER FRONT TIRE. I AM NOW VERY UNCOMFORTABLE WITH DRIVING THIS VEHICLE, AS THIS INCIDENT COULD HAVE CAUSED SERIOUS BODILY HARM. PICTURES WILL BE UPLOADED LATER AS I HAD LOST MY PHONE IN THE RIVER A D HAVE NOT RECEIVED THEM FROM MY FRIEND YET.
Corrective Action:
SUNDAY, 2 JUN 2019 @ APPROXIMATELY 1900 ME AND MY FRIEND WERE RETURNING HOME FROM FISHING, GOING APPROXIMATELY 30 MPH ON A LIGHT GRAVEL ROAD INSIDE A WILDLIFE STATE PRESERVE. WHILE MAKE STARTING TO MAKE A RIGHT TURN, MY STEERING WHEEL LOCKED UP ON ME WHICH MAKE IT IMPOSSIBLE TO TURN. I SLAMMED THE BRAKES AND WAS ABLE TO FREE THE STEERING WHEEL IN TIME TO TURN HARD RIGHT CAUSING THE VEHICLE TO SLIDE AND COMING TO A STOP INCHES BEFORE GOING INTO THE RIVER. MY CAR WAS HANGING OFF THE BANK WITH THE POSSIBILITY OF ROLLING OVER INTO THE RIVER, MY FRIEND AND I HAD TO EXIT OUT OF THE PASSENGER DOOR FOR THE FEAR OF A POSSIBLE ROLLOVER. I WAS UNABLE TO SEE ANY WARNING LIGHTS (HILL ASSIST, ABS WARNING, ETC) AS EVERYTHING HAPPENED VERY FAST. I CURRENTLY HAVE A ACCIDENT CLAIM IN WITH MY INSURANCE AND THE JEEP DID SUSTAIN DAMAGE TO THE DRIVER FRONT TIRE. I WILL NOT KNOW THE RESULTS UNTIL TOMORROW OR THE NEXT DAY BUT FROM THE INITIAL LOOK, IT APPEARS THAT MY POWER STEERING FUILD IS LEAKING OUT AND ONTO MY AXLE AND ROTOR. AT THIS TIME IT IS UNCLEAR IF THIS ISSUE WAS CAUSED BEFORE OR AFTER THE IMPACT INTO THE RIVER BANK. AFTER THE TOLL TRUCK PULLED ME OUT I WAS ABLE TO DRIVE BACK HOME HOWEVER I WAS HEARING A FLIPPING NOISE COMING FROM MY DRIVER FRONT TIRE. I AM NOW VERY UNCOMFORTABLE WITH DRIVING THIS VEHICLE, AS THIS INCIDENT COULD HAVE CAUSED SERIOUS BODILY HARM. PICTURES WILL BE UPLOADED LATER AS I HAD LOST MY PHONE IN THE RIVER A D HAVE NOT RECEIVED THEM FROM MY FRIEND YET.
Additional Notes:
SUNDAY, 2 JUN 2019 @ APPROXIMATELY 1900 ME AND MY FRIEND WERE RETURNING HOME FROM FISHING, GOING APPROXIMATELY 30 MPH ON A LIGHT GRAVEL ROAD INSIDE A WILDLIFE STATE PRESERVE. WHILE MAKE STARTING TO MAKE A RIGHT TURN, MY STEERING WHEEL LOCKED UP ON ME WHICH MAKE IT IMPOSSIBLE TO TURN. I SLAMMED THE BRAKES AND WAS ABLE TO FREE THE STEERING WHEEL IN TIME TO TURN HARD RIGHT CAUSING THE VEHICLE TO SLIDE AND COMING TO A STOP INCHES BEFORE GOING INTO THE RIVER. MY CAR WAS HANGING OFF THE BANK WITH THE POSSIBILITY OF ROLLING OVER INTO THE RIVER, MY FRIEND AND I HAD TO EXIT OUT OF THE PASSENGER DOOR FOR THE FEAR OF A POSSIBLE ROLLOVER. I WAS UNABLE TO SEE ANY WARNING LIGHTS (HILL ASSIST, ABS WARNING, ETC) AS EVERYTHING HAPPENED VERY FAST. I CURRENTLY HAVE A ACCIDENT CLAIM IN WITH MY INSURANCE AND THE JEEP DID SUSTAIN DAMAGE TO THE DRIVER FRONT TIRE. I WILL NOT KNOW THE RESULTS UNTIL TOMORROW OR THE NEXT DAY BUT FROM THE INITIAL LOOK, IT APPEARS THAT MY POWER STEERING FUILD IS LEAKING OUT AND ONTO MY AXLE AND ROTOR. AT THIS TIME IT IS UNCLEAR IF THIS ISSUE WAS CAUSED BEFORE OR AFTER THE IMPACT INTO THE RIVER BANK. AFTER THE TOLL TRUCK PULLED ME OUT I WAS ABLE TO DRIVE BACK HOME HOWEVER I WAS HEARING A FLIPPING NOISE COMING FROM MY DRIVER FRONT TIRE. I AM NOW VERY UNCOMFORTABLE WITH DRIVING THIS VEHICLE, AS THIS INCIDENT COULD HAVE CAUSED SERIOUS BODILY HARM. PICTURES WILL BE UPLOADED LATER AS I HAD LOST MY PHONE IN THE RIVER A D HAVE NOT RECEIVED THEM FROM MY FRIEND YET.
Mfg Campaign: 11218214
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE APRIL OF 2019, MY JEEP RENEGADE HAS BEEN DYING WHILE MY 16 YEAR OLD DAUGHTER HAS BEEN DRIVING IT. WE RECEIVED NOTIFICATION OF A FUEL PUMP RECALL, SO WE THOUGHT IT COULD BE RELATED TO THAT PROBLEM. WE DID INFORM OUR DEALER, JIM HAYES, INC., OF THE DYING ISSUE AND THEY SAID THEY WOULD CHECK THE OIL AND LOOK INTO IT. WHEN I PICKED UP THE VEHICLE ON FRIDAY, MAY 31, I WAS TOLD THAT IT HAD BEEN EXTREMELY LOW ON OIL, AND THAT I WOULD NEED TO BRING IT IN EVERY 1000 MILES TO HAVE THEM CHECK TO SEE IF THE ENGINE WAS USING TOO MUCH OIL. THEY SAID THIS COULD BE THE CAUSE OF THE DYING ISSUE AND THAT THIS HAS BEEN AN ISSUE WITH OTHER CHRYSLER/JEEP VEHICLES. I WAS THEN INFORMED THAT IT COULD POSSIBLY NEED A NEW ENGINE. THE DEALER FIXED THE FUEL PUMP RECALL ON THURSDAY, MAY 30. HOWEVER, AFTER DRIVING IT ON MAY 30, IT DIED RANDOMLY WHILE DRIVING IT ON FOUR SEPARATE OCCASIONS. I IMMEDIATELY RETURNED THE VEHICLE TO JIM HAYES, INC. ON MAY 31 SO THEY COULD FIX THE PROBLEM. ON MONDAY, JUNE 3, I WAS TOLD THAT THE DEALER COULDN'T DUPLICATE THE DYING ISSUE AND THAT THEY WERE UNSURE OF HOW TO DIAGNOSE THE PROBLEM. HOWEVER, THAT DID NOT MAKE SENSE BECAUSE THEY TOLD ME ON THE PREVIOUS FRIDAY THAT IT WAS A COMMON PROBLEM AND IT COULD NEED A NEW ENGINE. AFTER READING SEVERAL JEEP FORUMS, I DISCOVERED THAT THIS IS A COMMON ISSUE THAT NEEDS ADDRESSED. I AM DEEPLY CONCERNED THAT I HAVE PURCHASED A CAR FOR MY 16 YEAR OLD THAT IS NOW A SAFETY HAZARD AND I AM AT THE MERCY OF JEEP AND THE DEALER. AS A NORMAL CITIZEN, WHO IS A TEACHER, I DO NOT HAVE THE FINANCIAL ABILITY TO PURCHASE MULTIPLE CARS AND I SHOULD BE ABLE TO TRUST THAT A CAR THAT IS FAIRLY NEW IS SAFE ENOUGH FOR MY DAUGHTER TO DRIVE. IT DISTURBS ME THAT THIS ISSUE HAS BEEN REPORTED AND THE JEEP CORPORATION IS NOT ADDRESSING THE PROBLEM. I FEAR THAT MY DAUGHTER, WHO IS A NEW DRIVER, WILL BE INVOLVED IN A WRECK.
Corrective Action:
SINCE APRIL OF 2019, MY JEEP RENEGADE HAS BEEN DYING WHILE MY 16 YEAR OLD DAUGHTER HAS BEEN DRIVING IT. WE RECEIVED NOTIFICATION OF A FUEL PUMP RECALL, SO WE THOUGHT IT COULD BE RELATED TO THAT PROBLEM. WE DID INFORM OUR DEALER, JIM HAYES, INC., OF THE DYING ISSUE AND THEY SAID THEY WOULD CHECK THE OIL AND LOOK INTO IT. WHEN I PICKED UP THE VEHICLE ON FRIDAY, MAY 31, I WAS TOLD THAT IT HAD BEEN EXTREMELY LOW ON OIL, AND THAT I WOULD NEED TO BRING IT IN EVERY 1000 MILES TO HAVE THEM CHECK TO SEE IF THE ENGINE WAS USING TOO MUCH OIL. THEY SAID THIS COULD BE THE CAUSE OF THE DYING ISSUE AND THAT THIS HAS BEEN AN ISSUE WITH OTHER CHRYSLER/JEEP VEHICLES. I WAS THEN INFORMED THAT IT COULD POSSIBLY NEED A NEW ENGINE. THE DEALER FIXED THE FUEL PUMP RECALL ON THURSDAY, MAY 30. HOWEVER, AFTER DRIVING IT ON MAY 30, IT DIED RANDOMLY WHILE DRIVING IT ON FOUR SEPARATE OCCASIONS. I IMMEDIATELY RETURNED THE VEHICLE TO JIM HAYES, INC. ON MAY 31 SO THEY COULD FIX THE PROBLEM. ON MONDAY, JUNE 3, I WAS TOLD THAT THE DEALER COULDN'T DUPLICATE THE DYING ISSUE AND THAT THEY WERE UNSURE OF HOW TO DIAGNOSE THE PROBLEM. HOWEVER, THAT DID NOT MAKE SENSE BECAUSE THEY TOLD ME ON THE PREVIOUS FRIDAY THAT IT WAS A COMMON PROBLEM AND IT COULD NEED A NEW ENGINE. AFTER READING SEVERAL JEEP FORUMS, I DISCOVERED THAT THIS IS A COMMON ISSUE THAT NEEDS ADDRESSED. I AM DEEPLY CONCERNED THAT I HAVE PURCHASED A CAR FOR MY 16 YEAR OLD THAT IS NOW A SAFETY HAZARD AND I AM AT THE MERCY OF JEEP AND THE DEALER. AS A NORMAL CITIZEN, WHO IS A TEACHER, I DO NOT HAVE THE FINANCIAL ABILITY TO PURCHASE MULTIPLE CARS AND I SHOULD BE ABLE TO TRUST THAT A CAR THAT IS FAIRLY NEW IS SAFE ENOUGH FOR MY DAUGHTER TO DRIVE. IT DISTURBS ME THAT THIS ISSUE HAS BEEN REPORTED AND THE JEEP CORPORATION IS NOT ADDRESSING THE PROBLEM. I FEAR THAT MY DAUGHTER, WHO IS A NEW DRIVER, WILL BE INVOLVED IN A WRECK.
Additional Notes:
SINCE APRIL OF 2019, MY JEEP RENEGADE HAS BEEN DYING WHILE MY 16 YEAR OLD DAUGHTER HAS BEEN DRIVING IT. WE RECEIVED NOTIFICATION OF A FUEL PUMP RECALL, SO WE THOUGHT IT COULD BE RELATED TO THAT PROBLEM. WE DID INFORM OUR DEALER, JIM HAYES, INC., OF THE DYING ISSUE AND THEY SAID THEY WOULD CHECK THE OIL AND LOOK INTO IT. WHEN I PICKED UP THE VEHICLE ON FRIDAY, MAY 31, I WAS TOLD THAT IT HAD BEEN EXTREMELY LOW ON OIL, AND THAT I WOULD NEED TO BRING IT IN EVERY 1000 MILES TO HAVE THEM CHECK TO SEE IF THE ENGINE WAS USING TOO MUCH OIL. THEY SAID THIS COULD BE THE CAUSE OF THE DYING ISSUE AND THAT THIS HAS BEEN AN ISSUE WITH OTHER CHRYSLER/JEEP VEHICLES. I WAS THEN INFORMED THAT IT COULD POSSIBLY NEED A NEW ENGINE. THE DEALER FIXED THE FUEL PUMP RECALL ON THURSDAY, MAY 30. HOWEVER, AFTER DRIVING IT ON MAY 30, IT DIED RANDOMLY WHILE DRIVING IT ON FOUR SEPARATE OCCASIONS. I IMMEDIATELY RETURNED THE VEHICLE TO JIM HAYES, INC. ON MAY 31 SO THEY COULD FIX THE PROBLEM. ON MONDAY, JUNE 3, I WAS TOLD THAT THE DEALER COULDN'T DUPLICATE THE DYING ISSUE AND THAT THEY WERE UNSURE OF HOW TO DIAGNOSE THE PROBLEM. HOWEVER, THAT DID NOT MAKE SENSE BECAUSE THEY TOLD ME ON THE PREVIOUS FRIDAY THAT IT WAS A COMMON PROBLEM AND IT COULD NEED A NEW ENGINE. AFTER READING SEVERAL JEEP FORUMS, I DISCOVERED THAT THIS IS A COMMON ISSUE THAT NEEDS ADDRESSED. I AM DEEPLY CONCERNED THAT I HAVE PURCHASED A CAR FOR MY 16 YEAR OLD THAT IS NOW A SAFETY HAZARD AND I AM AT THE MERCY OF JEEP AND THE DEALER. AS A NORMAL CITIZEN, WHO IS A TEACHER, I DO NOT HAVE THE FINANCIAL ABILITY TO PURCHASE MULTIPLE CARS AND I SHOULD BE ABLE TO TRUST THAT A CAR THAT IS FAIRLY NEW IS SAFE ENOUGH FOR MY DAUGHTER TO DRIVE. IT DISTURBS ME THAT THIS ISSUE HAS BEEN REPORTED AND THE JEEP CORPORATION IS NOT ADDRESSING THE PROBLEM. I FEAR THAT MY DAUGHTER, WHO IS A NEW DRIVER, WILL BE INVOLVED IN A WRECK.
Mfg Campaign: 11217692
Recall Date: Jun 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT FAN WAS OFF CENTERED AND THE FUSE NEEDED TO BE REPLACED. THE FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE COOLANT FAN WAS CURRENTLY INOPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,719.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT FAN WAS OFF CENTERED AND THE FUSE NEEDED TO BE REPLACED. THE FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE COOLANT FAN WAS CURRENTLY INOPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,719.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT FAN WAS OFF CENTERED AND THE FUSE NEEDED TO BE REPLACED. THE FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE COOLANT FAN WAS CURRENTLY INOPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,719.
Mfg Campaign: 11217449
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LEFT A LOCAL DRIVE THRU AND JEEP BEGAN IDLING HARD. DROVE ON A BUSY ROADWAY AND LOST SPEED UNTIL CAR WAS AT 0MPH (WAS ORIGINALLY AT 45MPH) TURNED CAR OFF ON BUSY INTERSECTION AND TURNED BACK ON. CAR DROVE 1.5 MILES DOWN THE ROAD AND LOST SPEED AGAIN. WAS ABLE TO PULL INTO GAS STATION AND HAVE CAR TOWED TO GREENWAY JEEP IN ORLANDO. CHECK ENGINE LIGHT DID COME ON.
Corrective Action:
LEFT A LOCAL DRIVE THRU AND JEEP BEGAN IDLING HARD. DROVE ON A BUSY ROADWAY AND LOST SPEED UNTIL CAR WAS AT 0MPH (WAS ORIGINALLY AT 45MPH) TURNED CAR OFF ON BUSY INTERSECTION AND TURNED BACK ON. CAR DROVE 1.5 MILES DOWN THE ROAD AND LOST SPEED AGAIN. WAS ABLE TO PULL INTO GAS STATION AND HAVE CAR TOWED TO GREENWAY JEEP IN ORLANDO. CHECK ENGINE LIGHT DID COME ON.
Additional Notes:
LEFT A LOCAL DRIVE THRU AND JEEP BEGAN IDLING HARD. DROVE ON A BUSY ROADWAY AND LOST SPEED UNTIL CAR WAS AT 0MPH (WAS ORIGINALLY AT 45MPH) TURNED CAR OFF ON BUSY INTERSECTION AND TURNED BACK ON. CAR DROVE 1.5 MILES DOWN THE ROAD AND LOST SPEED AGAIN. WAS ABLE TO PULL INTO GAS STATION AND HAVE CAR TOWED TO GREENWAY JEEP IN ORLANDO. CHECK ENGINE LIGHT DID COME ON.
Mfg Campaign: 11217312
Recall Date: Jun 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11210837
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE BOUGHT A 2017 JEEP RENEGADE IN SEPTEMBER 2017. OUR RENEGADE HAS A VERY HARD SHIFT PROBLEM AND MAKES A LOUD CLUNK SOUND AROUND THE 25-30MPH RANGE...IT HITS SO HARD THAT IT FEELS LIKE SOMEONE HIT YOU IN THE BACK OF THE CAR WHILE DRIVING. WE HAD OUR CAR SERVICED 3 TIMES AT THE DEALERSHIP FOR THIS PROBLEM AND IT STILL CONTINUES. WHEN WE WENT BACK FOR THE 3RD TIME ON MAY 24TH, THE SERVICE ADVISOR TOLD US THAT IT WASN'T THROWING ANY CODES SO THEY DIDN'T KNOW WHAT TO DO TO FIX IT. HE ALSO INFORMED US THAT THIS WAS A BIG PROBLEM WITH THE RENEGADES AND ALL THEY COULD DO WAS TO FLASH A SOFTWARE UPDATE EVEN THOUGH HE KNOWS IT WILL NOT FIX THE PROBLEM. ANOTHER TECH SAID "IS YOUR CAR STILL UNDER WARRANTY?" WE SAID YES, IT ONLY HAS 32,000 MILES ON IT. HE SAID TO THE OTHER TECH, WE SHOULD JUST PUT A WHOLE NEW TRANSMISSION IN THE THING. THE OTHER TECH SAID, IF WE DO THAT, IT WILL JUST BE PUTTING THE SAME KIND OF TRANSMISSION BACK IN IT (9 SPEED TRANSMISSION) WHICH WOULD EVENTUALLY HAVE THE SAME PROBLEM. WE WERE TOLD THAT MOST PEOPLE JUST WANT TO TRY TO TRADE THE CAR IN FOR SOMETHING ELSE. THE SERVICE TECH ADVISED US TO TALK WITH A SALES PERSON. SO WHILE TALKING WITH THE SALES PERSON, SHE TRIED TO GET US INTO A CERTIFIED USED CAR. WE BOUGHT A NEW CAR FOR A REASON, TO NOT END UP WITH SOME ELSE'S PROBLEMS WITH A USED CAR. THEN WE ASK TO SPEAK TO THE MANAGER. HE TOLD US THAT ANY CAR HE PUT US IN WOULD JUST HAVE THE SAME TRANSMISSION AND POSSIBLY THE SAME PROBLEMS. THE MANAGER ACTUALLY TOLD US THAT WE WOULD JUST BE BETTER OFF TRADING IT IN AT ANOTHER DEALERSHIP. WE WENT TO THE SUBARU DEALERSHIP TO SPEAK WITH THEM ABOUT TRADING IT IN AND THEY ONLY WANTED TO OFFER US A TRADE IN VALUE OF $10,000 WHEN WE STILL OWE $15,000. IT JUST DOESN'T SEEM FAIR THAT NO ONE AT THE JEEP DEALERSHIP IS WILLING TO HELP ITS CUSTOMERS WHEN THEY CLEARLY KNOW THEY HAVE SOLD MANY CUSTOMERS FAULTY VEHICLES.
Corrective Action:
WE BOUGHT A 2017 JEEP RENEGADE IN SEPTEMBER 2017. OUR RENEGADE HAS A VERY HARD SHIFT PROBLEM AND MAKES A LOUD CLUNK SOUND AROUND THE 25-30MPH RANGE...IT HITS SO HARD THAT IT FEELS LIKE SOMEONE HIT YOU IN THE BACK OF THE CAR WHILE DRIVING. WE HAD OUR CAR SERVICED 3 TIMES AT THE DEALERSHIP FOR THIS PROBLEM AND IT STILL CONTINUES. WHEN WE WENT BACK FOR THE 3RD TIME ON MAY 24TH, THE SERVICE ADVISOR TOLD US THAT IT WASN'T THROWING ANY CODES SO THEY DIDN'T KNOW WHAT TO DO TO FIX IT. HE ALSO INFORMED US THAT THIS WAS A BIG PROBLEM WITH THE RENEGADES AND ALL THEY COULD DO WAS TO FLASH A SOFTWARE UPDATE EVEN THOUGH HE KNOWS IT WILL NOT FIX THE PROBLEM. ANOTHER TECH SAID "IS YOUR CAR STILL UNDER WARRANTY?" WE SAID YES, IT ONLY HAS 32,000 MILES ON IT. HE SAID TO THE OTHER TECH, WE SHOULD JUST PUT A WHOLE NEW TRANSMISSION IN THE THING. THE OTHER TECH SAID, IF WE DO THAT, IT WILL JUST BE PUTTING THE SAME KIND OF TRANSMISSION BACK IN IT (9 SPEED TRANSMISSION) WHICH WOULD EVENTUALLY HAVE THE SAME PROBLEM. WE WERE TOLD THAT MOST PEOPLE JUST WANT TO TRY TO TRADE THE CAR IN FOR SOMETHING ELSE. THE SERVICE TECH ADVISED US TO TALK WITH A SALES PERSON. SO WHILE TALKING WITH THE SALES PERSON, SHE TRIED TO GET US INTO A CERTIFIED USED CAR. WE BOUGHT A NEW CAR FOR A REASON, TO NOT END UP WITH SOME ELSE'S PROBLEMS WITH A USED CAR. THEN WE ASK TO SPEAK TO THE MANAGER. HE TOLD US THAT ANY CAR HE PUT US IN WOULD JUST HAVE THE SAME TRANSMISSION AND POSSIBLY THE SAME PROBLEMS. THE MANAGER ACTUALLY TOLD US THAT WE WOULD JUST BE BETTER OFF TRADING IT IN AT ANOTHER DEALERSHIP. WE WENT TO THE SUBARU DEALERSHIP TO SPEAK WITH THEM ABOUT TRADING IT IN AND THEY ONLY WANTED TO OFFER US A TRADE IN VALUE OF $10,000 WHEN WE STILL OWE $15,000. IT JUST DOESN'T SEEM FAIR THAT NO ONE AT THE JEEP DEALERSHIP IS WILLING TO HELP ITS CUSTOMERS WHEN THEY CLEARLY KNOW THEY HAVE SOLD MANY CUSTOMERS FAULTY VEHICLES.
Additional Notes:
WE BOUGHT A 2017 JEEP RENEGADE IN SEPTEMBER 2017. OUR RENEGADE HAS A VERY HARD SHIFT PROBLEM AND MAKES A LOUD CLUNK SOUND AROUND THE 25-30MPH RANGE...IT HITS SO HARD THAT IT FEELS LIKE SOMEONE HIT YOU IN THE BACK OF THE CAR WHILE DRIVING. WE HAD OUR CAR SERVICED 3 TIMES AT THE DEALERSHIP FOR THIS PROBLEM AND IT STILL CONTINUES. WHEN WE WENT BACK FOR THE 3RD TIME ON MAY 24TH, THE SERVICE ADVISOR TOLD US THAT IT WASN'T THROWING ANY CODES SO THEY DIDN'T KNOW WHAT TO DO TO FIX IT. HE ALSO INFORMED US THAT THIS WAS A BIG PROBLEM WITH THE RENEGADES AND ALL THEY COULD DO WAS TO FLASH A SOFTWARE UPDATE EVEN THOUGH HE KNOWS IT WILL NOT FIX THE PROBLEM. ANOTHER TECH SAID "IS YOUR CAR STILL UNDER WARRANTY?" WE SAID YES, IT ONLY HAS 32,000 MILES ON IT. HE SAID TO THE OTHER TECH, WE SHOULD JUST PUT A WHOLE NEW TRANSMISSION IN THE THING. THE OTHER TECH SAID, IF WE DO THAT, IT WILL JUST BE PUTTING THE SAME KIND OF TRANSMISSION BACK IN IT (9 SPEED TRANSMISSION) WHICH WOULD EVENTUALLY HAVE THE SAME PROBLEM. WE WERE TOLD THAT MOST PEOPLE JUST WANT TO TRY TO TRADE THE CAR IN FOR SOMETHING ELSE. THE SERVICE TECH ADVISED US TO TALK WITH A SALES PERSON. SO WHILE TALKING WITH THE SALES PERSON, SHE TRIED TO GET US INTO A CERTIFIED USED CAR. WE BOUGHT A NEW CAR FOR A REASON, TO NOT END UP WITH SOME ELSE'S PROBLEMS WITH A USED CAR. THEN WE ASK TO SPEAK TO THE MANAGER. HE TOLD US THAT ANY CAR HE PUT US IN WOULD JUST HAVE THE SAME TRANSMISSION AND POSSIBLY THE SAME PROBLEMS. THE MANAGER ACTUALLY TOLD US THAT WE WOULD JUST BE BETTER OFF TRADING IT IN AT ANOTHER DEALERSHIP. WE WENT TO THE SUBARU DEALERSHIP TO SPEAK WITH THEM ABOUT TRADING IT IN AND THEY ONLY WANTED TO OFFER US A TRADE IN VALUE OF $10,000 WHEN WE STILL OWE $15,000. IT JUST DOESN'T SEEM FAIR THAT NO ONE AT THE JEEP DEALERSHIP IS WILLING TO HELP ITS CUSTOMERS WHEN THEY CLEARLY KNOW THEY HAVE SOLD MANY CUSTOMERS FAULTY VEHICLES.
Mfg Campaign: 11210558
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE IN MOTION, PULL OUT OF PARKING LOT AT LOW SPEED MALFUNCTION INDICATORS LIGHTS INDICATED LOSS OF TURN SIGNALS AND BRAKE LIGHTS, STOPPED AT GAS STATION TO CHECK LIGHTS REFUELED UPON STARTING VEHICLE NO MALFUNCTIONS WERE INDICATED.
Corrective Action:
VEHICLE IN MOTION, PULL OUT OF PARKING LOT AT LOW SPEED MALFUNCTION INDICATORS LIGHTS INDICATED LOSS OF TURN SIGNALS AND BRAKE LIGHTS, STOPPED AT GAS STATION TO CHECK LIGHTS REFUELED UPON STARTING VEHICLE NO MALFUNCTIONS WERE INDICATED.
Additional Notes:
VEHICLE IN MOTION, PULL OUT OF PARKING LOT AT LOW SPEED MALFUNCTION INDICATORS LIGHTS INDICATED LOSS OF TURN SIGNALS AND BRAKE LIGHTS, STOPPED AT GAS STATION TO CHECK LIGHTS REFUELED UPON STARTING VEHICLE NO MALFUNCTIONS WERE INDICATED.
Mfg Campaign: 11210655
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, (888) 879-5229) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, (888) 879-5229) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHRYSLER DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, (888) 879-5229) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Mfg Campaign: 11210449
Recall Date: May 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I'M DRIVING DOWN THE HIGHWAY MY CAR STARTS TO FEEL LIKE IT IS CUTTING OFF. SO I HAVE TO PUSH ON THE GAS IN HOPE THAT IT WILL STOP IT FROM CUTTING OFF. IT DOES CUT OFF GOING DOWN A STREET AND CARS HAVE TO SWERVE FROM HITTING ME AND PEOPLE ARE BLOWING THEIR HORNS AND ME AND HITTING THEIR BRAKES SO THAT THEY DON'T HIT ME. I HAD A BABY IN THE CAR WITH ME. THIS IS SOMETHING THAT HAS BEEN GOING ON FOR MONTHS. THIS CAR IS NOT SAFE AT ALL FOR NO ONE. IT HAD A RECALL AND IT WAS SUPPOSED TO BE FIXED BUT IT'S NOT. IT HAVE ALREADY BEEN TO 4 DEALERSHIPS AND THEY ALL SAY IT'S FIXED THEY ARE COMING UP WITH SOMETHING NEW ALL THE TIME. THIS CAR HAS SCARED ME.
Corrective Action:
WHILE I'M DRIVING DOWN THE HIGHWAY MY CAR STARTS TO FEEL LIKE IT IS CUTTING OFF. SO I HAVE TO PUSH ON THE GAS IN HOPE THAT IT WILL STOP IT FROM CUTTING OFF. IT DOES CUT OFF GOING DOWN A STREET AND CARS HAVE TO SWERVE FROM HITTING ME AND PEOPLE ARE BLOWING THEIR HORNS AND ME AND HITTING THEIR BRAKES SO THAT THEY DON'T HIT ME. I HAD A BABY IN THE CAR WITH ME. THIS IS SOMETHING THAT HAS BEEN GOING ON FOR MONTHS. THIS CAR IS NOT SAFE AT ALL FOR NO ONE. IT HAD A RECALL AND IT WAS SUPPOSED TO BE FIXED BUT IT'S NOT. IT HAVE ALREADY BEEN TO 4 DEALERSHIPS AND THEY ALL SAY IT'S FIXED THEY ARE COMING UP WITH SOMETHING NEW ALL THE TIME. THIS CAR HAS SCARED ME.
Additional Notes:
WHILE I'M DRIVING DOWN THE HIGHWAY MY CAR STARTS TO FEEL LIKE IT IS CUTTING OFF. SO I HAVE TO PUSH ON THE GAS IN HOPE THAT IT WILL STOP IT FROM CUTTING OFF. IT DOES CUT OFF GOING DOWN A STREET AND CARS HAVE TO SWERVE FROM HITTING ME AND PEOPLE ARE BLOWING THEIR HORNS AND ME AND HITTING THEIR BRAKES SO THAT THEY DON'T HIT ME. I HAD A BABY IN THE CAR WITH ME. THIS IS SOMETHING THAT HAS BEEN GOING ON FOR MONTHS. THIS CAR IS NOT SAFE AT ALL FOR NO ONE. IT HAD A RECALL AND IT WAS SUPPOSED TO BE FIXED BUT IT'S NOT. IT HAVE ALREADY BEEN TO 4 DEALERSHIPS AND THEY ALL SAY IT'S FIXED THEY ARE COMING UP WITH SOMETHING NEW ALL THE TIME. THIS CAR HAS SCARED ME.
Mfg Campaign: 11210063
Recall Date: May 26, 2019
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