Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Corrective Action:
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Additional Notes:
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Mfg Campaign: 11431742
Recall Date: Sep 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Corrective Action:
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Additional Notes:
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Mfg Campaign: 11431742
Recall Date: Sep 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Mfg Campaign: 11431505
Recall Date: Sep 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that after she left her battery running, she returned to start the vehicle; however, the vehicle failed to start without warning. As she made multiple attempts to start the vehicle, she heard an abnormal ticking noise emit from the vehicle. The contact had her vehicle jump-started and the vehicle resumed normal operation. As the contact began driving at 40 MPH, the vehicle started to hesitate upon the depression of the accelerator pedal without warning. The contact had yet to take the vehicle to be serviced or diagnosed. The dealer nor the manufacturer was yet notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown
Mfg Campaign: 11431505
Recall Date: Sep 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that while his daughter was driving approximately 60-70 MPH, the vehicle stalled without warning. The contact’s daughter exited the vehicle and pushed the vehicle to the side of the roadway. The contact’s daughter turned off the vehicle and waited approximately 15 minutes to restart the vehicle. The vehicle resumed normal functions. The vehicle was taken to the dealer where it was diagnosed that the engine was consuming oil. The engine oil was replaced however, after 1,500 miles the failure recurred, and the engine was replaced with a new engine. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that while his daughter was driving approximately 60-70 MPH, the vehicle stalled without warning. The contact’s daughter exited the vehicle and pushed the vehicle to the side of the roadway. The contact’s daughter turned off the vehicle and waited approximately 15 minutes to restart the vehicle. The vehicle resumed normal functions. The vehicle was taken to the dealer where it was diagnosed that the engine was consuming oil. The engine oil was replaced however, after 1,500 miles the failure recurred, and the engine was replaced with a new engine. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that while his daughter was driving approximately 60-70 MPH, the vehicle stalled without warning. The contact’s daughter exited the vehicle and pushed the vehicle to the side of the roadway. The contact’s daughter turned off the vehicle and waited approximately 15 minutes to restart the vehicle. The vehicle resumed normal functions. The vehicle was taken to the dealer where it was diagnosed that the engine was consuming oil. The engine oil was replaced however, after 1,500 miles the failure recurred, and the engine was replaced with a new engine. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 55,000.
Mfg Campaign: 11430772
Recall Date: Aug 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car only has 23k miles and the engine cooling fan has ceased to work. I had to stop on the side of the road for over an hour when I noticed the coolant temperature rising to dangerous levels. Jeep issued a recall for this part on Renegades but my VIN was not included in the recall for some reason even though it was obviously affected.
Corrective Action:
The car only has 23k miles and the engine cooling fan has ceased to work. I had to stop on the side of the road for over an hour when I noticed the coolant temperature rising to dangerous levels. Jeep issued a recall for this part on Renegades but my VIN was not included in the recall for some reason even though it was obviously affected.
Additional Notes:
The car only has 23k miles and the engine cooling fan has ceased to work. I had to stop on the side of the road for over an hour when I noticed the coolant temperature rising to dangerous levels. Jeep issued a recall for this part on Renegades but my VIN was not included in the recall for some reason even though it was obviously affected.
Mfg Campaign: 11430459
Recall Date: Aug 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.
Corrective Action:
The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.
Additional Notes:
The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.
Mfg Campaign: 11430502
Recall Date: Aug 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.
Corrective Action:
The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.
Additional Notes:
The cable for the hood latch snapped. This is an issue because if the vehicle breaks down at the side of the road or needs a jump start in a lot etc, the hood will not open. This can cause risk of exposure as well as prolonged stay on the shoulder of the road. Mechanic at Autonation reported that he has seen this issue with multiple Jeep Renegades, which is alarming. No lights or indications are made by the vehicle informing owner of the issue.
Mfg Campaign: 11430502
Recall Date: Aug 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
As I excelerate any where between 25-32 MPH, the car jerks forward (with a feeling of being hit from behind).
Corrective Action:
As I excelerate any where between 25-32 MPH, the car jerks forward (with a feeling of being hit from behind).
Additional Notes:
As I excelerate any where between 25-32 MPH, the car jerks forward (with a feeling of being hit from behind).
Mfg Campaign: 11429204
Recall Date: Aug 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I excelerate any where between 25-32 MPH, the car jerks forward (with a feeling of being hit from behind).
Corrective Action:
As I excelerate any where between 25-32 MPH, the car jerks forward (with a feeling of being hit from behind).
Additional Notes:
As I excelerate any where between 25-32 MPH, the car jerks forward (with a feeling of being hit from behind).
Mfg Campaign: 11429204
Recall Date: Aug 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hatch continues to pop open randomly
Corrective Action:
Hatch continues to pop open randomly
Additional Notes:
Hatch continues to pop open randomly
Mfg Campaign: 11429205
Recall Date: Aug 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.
Mfg Campaign: 11428591
Recall Date: Aug 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated while reversing out of the driveway, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact stated she turned off the vehicle and was unable to restart it after several attempts. The contact also stated that the vehicle was making an abnormal clicking sound while attempting to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back. The vehicle was not repaired. The approximate failure mileage was 95,000.
Mfg Campaign: 11428591
Recall Date: Aug 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We brought the car for the second appointment to complete the mopar W80 recall which was supposed to be done after 1500 miles from the first service. The tech TJ from Autonation Chrysler, Jeep Ram in Katy Texas told me on 07/28/21 that our car was the first car that had come up that was consuming oil and that he thought the engine needed to be replaced. He said the request had been sent to mopar for approval. On 07/29/21 he called and stated that mopar had instructed that since we went 400 miles above the 1500 miles required for the second appointment, that we needed to drive it for another 1500 miles and bring it back. The tech confirmed the engine is consuming oil, we are told we are past 400 miles but asked to go another 1500 miles before the issue is addressed. This places my family and my daughter who drives this car at risk. Hope you can help address the situation.
Corrective Action:
We brought the car for the second appointment to complete the mopar W80 recall which was supposed to be done after 1500 miles from the first service. The tech TJ from Autonation Chrysler, Jeep Ram in Katy Texas told me on 07/28/21 that our car was the first car that had come up that was consuming oil and that he thought the engine needed to be replaced. He said the request had been sent to mopar for approval. On 07/29/21 he called and stated that mopar had instructed that since we went 400 miles above the 1500 miles required for the second appointment, that we needed to drive it for another 1500 miles and bring it back. The tech confirmed the engine is consuming oil, we are told we are past 400 miles but asked to go another 1500 miles before the issue is addressed. This places my family and my daughter who drives this car at risk. Hope you can help address the situation.
Additional Notes:
We brought the car for the second appointment to complete the mopar W80 recall which was supposed to be done after 1500 miles from the first service. The tech TJ from Autonation Chrysler, Jeep Ram in Katy Texas told me on 07/28/21 that our car was the first car that had come up that was consuming oil and that he thought the engine needed to be replaced. He said the request had been sent to mopar for approval. On 07/29/21 he called and stated that mopar had instructed that since we went 400 miles above the 1500 miles required for the second appointment, that we needed to drive it for another 1500 miles and bring it back. The tech confirmed the engine is consuming oil, we are told we are past 400 miles but asked to go another 1500 miles before the issue is addressed. This places my family and my daughter who drives this car at risk. Hope you can help address the situation.
Mfg Campaign: 11427030
Recall Date: Jul 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cooling fan stopped working.
Corrective Action:
Cooling fan stopped working.
Additional Notes:
Cooling fan stopped working.
Mfg Campaign: 11427084
Recall Date: Jul 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.
Corrective Action:
While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.
Additional Notes:
While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.
Mfg Campaign: 11426747
Recall Date: Jul 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.
Corrective Action:
While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.
Additional Notes:
While driving jeep will turn off on its own and oil pressure low warning turns on. This is really unsafe since it’s happened twice and on a busy street.
Mfg Campaign: 11426747
Recall Date: Jul 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission has gone out twice on this vehicle in less than 46000 miles. The second incident almost caused a car accident due to major stalling during highway driving as the transmission started to fail.
Corrective Action:
The transmission has gone out twice on this vehicle in less than 46000 miles. The second incident almost caused a car accident due to major stalling during highway driving as the transmission started to fail.
Additional Notes:
The transmission has gone out twice on this vehicle in less than 46000 miles. The second incident almost caused a car accident due to major stalling during highway driving as the transmission started to fail.
Mfg Campaign: 11426201
Recall Date: Jul 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that the service engine warning light was illuminated. Additionally, there were unknown warning lights flashing and illuminated on the instrument cluster. The vehicle was taken to an independent mechanic who informed the contact that the instrument cluster needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that the service engine warning light was illuminated. Additionally, there were unknown warning lights flashing and illuminated on the instrument cluster. The vehicle was taken to an independent mechanic who informed the contact that the instrument cluster needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that the service engine warning light was illuminated. Additionally, there were unknown warning lights flashing and illuminated on the instrument cluster. The vehicle was taken to an independent mechanic who informed the contact that the instrument cluster needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Mfg Campaign: 11424825
Recall Date: Jul 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Renegade. The contact stated that the service engine warning light was illuminated. Additionally, there were unknown warning lights flashing and illuminated on the instrument cluster. The vehicle was taken to an independent mechanic who informed the contact that the instrument cluster needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Jeep Renegade. The contact stated that the service engine warning light was illuminated. Additionally, there were unknown warning lights flashing and illuminated on the instrument cluster. The vehicle was taken to an independent mechanic who informed the contact that the instrument cluster needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Jeep Renegade. The contact stated that the service engine warning light was illuminated. Additionally, there were unknown warning lights flashing and illuminated on the instrument cluster. The vehicle was taken to an independent mechanic who informed the contact that the instrument cluster needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
Mfg Campaign: 11424825
Recall Date: Jul 14, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
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