Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S62
Recall Date: Jul 20, 2016
Daystar Products International, Inc.
Safety Issue:
Daystar Products International, Inc. (Daystar) is recalling certain aftermarket replacement rear control arm brackets included in Daystar's 2015-2016 Jeep Renegade 1.5" spacer kit, part KJ09168BK, shipped from Daystar to distributors between October 27, 2015 and November 5, 2015. The affected spacers may have improper or incomplete welds on the top flange on the rear control arm bracket, that can allow the rear axle to shift while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16-01
Recall Date: Feb 18, 2016
Consumer Complaints
644 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AROUND 40,000 MILES MY CAR STARTED CONSUMING OIL AT AN ALARMING RATE. THE DEALERSHIP SERVICE DEPARTMENT SAID IT WAS NORMAL FOR MY CAR TO CONSUME 1 QUART PER 750 MILES! THAT IS INSANE. THAT SAID, CHRYSLER GUIDELINE FOR CARS IS 1 QUART PER 2000 MILES FOR CARS BELOW 50,000 MILES. THE DEALERSHIP HAS REFUSED TO REPAIR MY ENGINE. I CAN'T EVEN GO 2500 MILES ON AN OIL CHANGE WITHOUT MY CAR SEIZING UP, STALLING, HAVING ERRORS CODES (LOW OIL PRESSURE, OIL LIGHT COMES ON, ELECTRICAL ERROR), WON'T ACCELERATE OVER 35 MILES PER HOUR. THIS ALL HAPPENS WHILE I'M DRIVING WITH NO WARNING! VERY DANGEROUS ON A FREEWAY! EVEN THE GUIDELINE FOR CARS OVER 50,000 MILES THE GUIDELINE BEING THE CAR CAN BURN 1 QUART EVERY 750 MILES IS RIDICULOUS. I'VE OWNED OLDER MODELS THAT NEVER DID THAT. IS THIS A NEW CAR THING? NEW CARS JUST BURN RIDICULOUS AMOUNTS OF OIL? TO WHAT END?
Corrective Action:
AROUND 40,000 MILES MY CAR STARTED CONSUMING OIL AT AN ALARMING RATE. THE DEALERSHIP SERVICE DEPARTMENT SAID IT WAS NORMAL FOR MY CAR TO CONSUME 1 QUART PER 750 MILES! THAT IS INSANE. THAT SAID, CHRYSLER GUIDELINE FOR CARS IS 1 QUART PER 2000 MILES FOR CARS BELOW 50,000 MILES. THE DEALERSHIP HAS REFUSED TO REPAIR MY ENGINE. I CAN'T EVEN GO 2500 MILES ON AN OIL CHANGE WITHOUT MY CAR SEIZING UP, STALLING, HAVING ERRORS CODES (LOW OIL PRESSURE, OIL LIGHT COMES ON, ELECTRICAL ERROR), WON'T ACCELERATE OVER 35 MILES PER HOUR. THIS ALL HAPPENS WHILE I'M DRIVING WITH NO WARNING! VERY DANGEROUS ON A FREEWAY! EVEN THE GUIDELINE FOR CARS OVER 50,000 MILES THE GUIDELINE BEING THE CAR CAN BURN 1 QUART EVERY 750 MILES IS RIDICULOUS. I'VE OWNED OLDER MODELS THAT NEVER DID THAT. IS THIS A NEW CAR THING? NEW CARS JUST BURN RIDICULOUS AMOUNTS OF OIL? TO WHAT END?
Additional Notes:
AROUND 40,000 MILES MY CAR STARTED CONSUMING OIL AT AN ALARMING RATE. THE DEALERSHIP SERVICE DEPARTMENT SAID IT WAS NORMAL FOR MY CAR TO CONSUME 1 QUART PER 750 MILES! THAT IS INSANE. THAT SAID, CHRYSLER GUIDELINE FOR CARS IS 1 QUART PER 2000 MILES FOR CARS BELOW 50,000 MILES. THE DEALERSHIP HAS REFUSED TO REPAIR MY ENGINE. I CAN'T EVEN GO 2500 MILES ON AN OIL CHANGE WITHOUT MY CAR SEIZING UP, STALLING, HAVING ERRORS CODES (LOW OIL PRESSURE, OIL LIGHT COMES ON, ELECTRICAL ERROR), WON'T ACCELERATE OVER 35 MILES PER HOUR. THIS ALL HAPPENS WHILE I'M DRIVING WITH NO WARNING! VERY DANGEROUS ON A FREEWAY! EVEN THE GUIDELINE FOR CARS OVER 50,000 MILES THE GUIDELINE BEING THE CAR CAN BURN 1 QUART EVERY 750 MILES IS RIDICULOUS. I'VE OWNED OLDER MODELS THAT NEVER DID THAT. IS THIS A NEW CAR THING? NEW CARS JUST BURN RIDICULOUS AMOUNTS OF OIL? TO WHAT END?
Mfg Campaign: 11172751
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11172220
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11172220
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
HI [XXX]AT FCA - MY NAME IS [XXX]. I CALLED YOUR OFFICE AT FCA CUSTOMER SERVICE REGARDING THE 2016 JEEP RENEGADE PURCHASED AT WILDER TOYOTA. I SPOKE TO [XXX] AND SHE WAS UNABLE TO PUT ME THROUGH TO LEAVE A DIRECT MESSAGE. PLEASE CALL ME AT+[XXX] REGARDING MY NIECE [XXX] VEHICLE A 2016 JEEP RENEGADE TRAILHAWK. I HOPED YOU WOULD LISTEN AS I EXPLAIN TO YOU IN DETAIL THAT THE JEEP RENEGADE MY NIECE BOUGHT AT WILDER TOYOTA IN PORT ANGELES WASHINGTON THE IS DANGEROUS. THE VEHICLE BY THE WAY -THAT HAS ALMOST CAUSED HER AND HER SON TO BE IN FOUR ACCIDENTS DUE TO ITS SUDDEN DECELERATION AT 50 MPH TO 30MPH WITH NO WARNING. HERE IS THE ?FIXES? FOR THE SAME PROBLEM THAT NEVER ADDRESSED THE REASON THE VEHICLE CONTINUES TO DO THE SAME THING. NOTHING IS FIXED. ALSO IT HAS BROKEN DOWN FOUR TIMES -THE LAST TIME ON THE HOOD CANAL BRIDGE WHICH STOPPED TRAFFIC IN BOTH DIRECTIONS AND A TOW TRUCK HAD TO COME OUT ON THE BRIDGE TO TOW IT ALL THE WAY BACK TO WILDER TOYOTA IN PORT ANGELES. SHE HAS HAD TO HAVE IT TOWED BACK TO WILDER TOYOTA FOUR TIMES AND THEY HAVE NOT FIXED IT AT ALL. NOW APPARENTLY YOU WOULD LIKE HER TO DRIVE IT AWAY TOMORROW???? AND APPARENTLY THIS TIME IT?S FIXED BECAUSE THE ?OIL GOT CHANGED?? WHAT?? THAT?S NOT THE PROBLEM [XXX]THE PROBLEM IS THAT THE CAR IS GOING TO KILL SOMEONE IF NOT [XXX] THEN SOMEONE ELSE. WHY WOULD YOU THREATEN HER THAT SHE HAS TO BRING BACK THE LOANER WHEN WHATEVER IS WRONG HAS NOT BEEN ADDRESSED?? ARE YOU LISTENING TO HER WHEN SHE TELLS YOU SHE?S IS AFRAID OF DRIVING THAT VEHICLE DUE TO THE NUMEROUS PROBLEMS AND SCARY SITUATIONS IT HAS PUT HER IN? ARE YOU LISTENING TO ME ? CHRYSLER NEEDS TO DO THE RIGHT THING AND BUY THAT CAR BACK BEFORE IT KILLS SOMEONE WHITE THIS VEHICLE OFF OF THE ROAD IMMEDIATELY BEFORE IT KILLS MY NIECE AND HER 3YR SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11172220
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VARIOUS WARNING LIGHTS WILL COME ON, ESPECIALLY AT COLDER AMBIENT TEMPERATURES. HIGH COOLANT TEMP WARNING WHEN IT'S BELOW ZERO. CHECK THE PARKING BRAKE AFTER I'VE STARTING DRIVING, ETC. NAV 6.5 CANNOT SEEM TO STAY CONNECTED TO SATELLITE RADIO AND CONSTANTLY HAS TO RE-LOAD (DURING THIS TIME, NO SOUND WILL BROADCAST FROM RADIO). ALSO, TAKES UP TO 5 MINUTES MINUTES FOR THE NAV 6.5 TO LOAD - SO OFTEN I HAVE TO GO WITHOUT THE BACKUP CAMERA. ALSO, WHEN GETTING IN CAR AND ON A PHONE CALL, THE CALL WILL NOT TRANSFER TO THE CAR IMMEDIATELY. IT'S SO SLOW THAT I AM MISSING THE CONVERSATION BECAUSE DURING THE PROCESS OF TRANSFERRING THE CALL THE SOUND FROM THE CALL IS COMPLETELY CUT OFF ON THE PHONE AND HASN'T YET COME THROUGH TO THE CAR'S SPEAKERS. I AM PUTTING TODAY'S DATE ON THE FORM, BUT THESE THINGS HAPPEN EVERY SINGLE DAY THAT I DRIVE THE CAR. I HAVE HAD IT FOR 2.5 YEARS AND IT HAS 16.7K MILES.
Corrective Action:
VARIOUS WARNING LIGHTS WILL COME ON, ESPECIALLY AT COLDER AMBIENT TEMPERATURES. HIGH COOLANT TEMP WARNING WHEN IT'S BELOW ZERO. CHECK THE PARKING BRAKE AFTER I'VE STARTING DRIVING, ETC. NAV 6.5 CANNOT SEEM TO STAY CONNECTED TO SATELLITE RADIO AND CONSTANTLY HAS TO RE-LOAD (DURING THIS TIME, NO SOUND WILL BROADCAST FROM RADIO). ALSO, TAKES UP TO 5 MINUTES MINUTES FOR THE NAV 6.5 TO LOAD - SO OFTEN I HAVE TO GO WITHOUT THE BACKUP CAMERA. ALSO, WHEN GETTING IN CAR AND ON A PHONE CALL, THE CALL WILL NOT TRANSFER TO THE CAR IMMEDIATELY. IT'S SO SLOW THAT I AM MISSING THE CONVERSATION BECAUSE DURING THE PROCESS OF TRANSFERRING THE CALL THE SOUND FROM THE CALL IS COMPLETELY CUT OFF ON THE PHONE AND HASN'T YET COME THROUGH TO THE CAR'S SPEAKERS. I AM PUTTING TODAY'S DATE ON THE FORM, BUT THESE THINGS HAPPEN EVERY SINGLE DAY THAT I DRIVE THE CAR. I HAVE HAD IT FOR 2.5 YEARS AND IT HAS 16.7K MILES.
Additional Notes:
VARIOUS WARNING LIGHTS WILL COME ON, ESPECIALLY AT COLDER AMBIENT TEMPERATURES. HIGH COOLANT TEMP WARNING WHEN IT'S BELOW ZERO. CHECK THE PARKING BRAKE AFTER I'VE STARTING DRIVING, ETC. NAV 6.5 CANNOT SEEM TO STAY CONNECTED TO SATELLITE RADIO AND CONSTANTLY HAS TO RE-LOAD (DURING THIS TIME, NO SOUND WILL BROADCAST FROM RADIO). ALSO, TAKES UP TO 5 MINUTES MINUTES FOR THE NAV 6.5 TO LOAD - SO OFTEN I HAVE TO GO WITHOUT THE BACKUP CAMERA. ALSO, WHEN GETTING IN CAR AND ON A PHONE CALL, THE CALL WILL NOT TRANSFER TO THE CAR IMMEDIATELY. IT'S SO SLOW THAT I AM MISSING THE CONVERSATION BECAUSE DURING THE PROCESS OF TRANSFERRING THE CALL THE SOUND FROM THE CALL IS COMPLETELY CUT OFF ON THE PHONE AND HASN'T YET COME THROUGH TO THE CAR'S SPEAKERS. I AM PUTTING TODAY'S DATE ON THE FORM, BUT THESE THINGS HAPPEN EVERY SINGLE DAY THAT I DRIVE THE CAR. I HAVE HAD IT FOR 2.5 YEARS AND IT HAS 16.7K MILES.
Mfg Campaign: 11171335
Recall Date: Jan 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Corrective Action:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Additional Notes:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Mfg Campaign: 11170544
Recall Date: Jan 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Corrective Action:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Additional Notes:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Mfg Campaign: 11170544
Recall Date: Jan 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Corrective Action:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Additional Notes:
WAS IN MOTION ON CITY STREET AND POWER STEERING / TRACTION CONTROL RANDOMLY CUT OUT CAUSING THE VEHICLE TO LOOSE CONTROL. THIS HAS HAPPENED SEVERAL TIMES. THE POWER WILL CUT THE ENGINE SOMETIMES AND OTHER TIMES THE CAR JUST DRIFTS AND I CANNOT CONTROL IT. I HAVE ALMOST SERIOUSLY WRECKED BECAUSE OF IT TWICE. *DT*JB
Mfg Campaign: 11170544
Recall Date: Jan 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2016 JEEP RENEGADE RADIATOR FAN ASSEMBLY IS SHOT. STOPPED WORKING WHEN I WAS IDLING ON MY WAY HOME.IT IS ALMOST $1000 TO FIX AND I CAN NOT SAFELY DRIVE MY VEHICLE. IT IS ONLY TWO YEARS OLD. IT HAS 45K MILES. ONLINE THERE IS A TON OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE, PARTICULARLY IN THE 2016 JEEPS. I WANT TO URGE YOU TO INVESTIGATE THIS CAR AND COMPANY TO DO THE RIGHT THING AND COVER THE COST OF THE REPAIRS.
Corrective Action:
MY 2016 JEEP RENEGADE RADIATOR FAN ASSEMBLY IS SHOT. STOPPED WORKING WHEN I WAS IDLING ON MY WAY HOME.IT IS ALMOST $1000 TO FIX AND I CAN NOT SAFELY DRIVE MY VEHICLE. IT IS ONLY TWO YEARS OLD. IT HAS 45K MILES. ONLINE THERE IS A TON OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE, PARTICULARLY IN THE 2016 JEEPS. I WANT TO URGE YOU TO INVESTIGATE THIS CAR AND COMPANY TO DO THE RIGHT THING AND COVER THE COST OF THE REPAIRS.
Additional Notes:
MY 2016 JEEP RENEGADE RADIATOR FAN ASSEMBLY IS SHOT. STOPPED WORKING WHEN I WAS IDLING ON MY WAY HOME.IT IS ALMOST $1000 TO FIX AND I CAN NOT SAFELY DRIVE MY VEHICLE. IT IS ONLY TWO YEARS OLD. IT HAS 45K MILES. ONLINE THERE IS A TON OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE, PARTICULARLY IN THE 2016 JEEPS. I WANT TO URGE YOU TO INVESTIGATE THIS CAR AND COMPANY TO DO THE RIGHT THING AND COVER THE COST OF THE REPAIRS.
Mfg Campaign: 11166714
Recall Date: Jan 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR STALL ON THE HIGHWAY WITHOUT ANY WARNING IT WAS SUDDENLY IN SMOKE THE COOLANT TEMPERATURE WAS ALL THE WAY LOW, AFTER IS STALL CAR READ LOW IN OIL . WHEN I OPEN THE HOOD IT DIDN'T HAVE A DROP OF OIL. THIS HAPPEN A FEW MONTHS AGO THE LAST TIME THE COOLANT WAS EMPTY. THE CAR GETS SERVICE ONLY BY ARRIGO DODGE CHRYSLER JEEP PALM BEACH.
Corrective Action:
THE CAR STALL ON THE HIGHWAY WITHOUT ANY WARNING IT WAS SUDDENLY IN SMOKE THE COOLANT TEMPERATURE WAS ALL THE WAY LOW, AFTER IS STALL CAR READ LOW IN OIL . WHEN I OPEN THE HOOD IT DIDN'T HAVE A DROP OF OIL. THIS HAPPEN A FEW MONTHS AGO THE LAST TIME THE COOLANT WAS EMPTY. THE CAR GETS SERVICE ONLY BY ARRIGO DODGE CHRYSLER JEEP PALM BEACH.
Additional Notes:
THE CAR STALL ON THE HIGHWAY WITHOUT ANY WARNING IT WAS SUDDENLY IN SMOKE THE COOLANT TEMPERATURE WAS ALL THE WAY LOW, AFTER IS STALL CAR READ LOW IN OIL . WHEN I OPEN THE HOOD IT DIDN'T HAVE A DROP OF OIL. THIS HAPPEN A FEW MONTHS AGO THE LAST TIME THE COOLANT WAS EMPTY. THE CAR GETS SERVICE ONLY BY ARRIGO DODGE CHRYSLER JEEP PALM BEACH.
Mfg Campaign: 11166755
Recall Date: Jan 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING AT 36120 MILES I NOTICED A BURNING SMELL INSIDE MY PASSENGER CABIN. SHORTLY THEREAFTER I NOTICED THE ENGINE TEMPERATURE GAUGE WENT TO ITS HOTTEST READING AND MY CHECK ENGINE LIGHT CAME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF I OPENED THE HOOD TO THE ENGINE COMPARTMENT AND NOTICED THAT ALTHOUGH THE ENGINE APPEARED TO BE EXTRAORDINARILY HOT, THE ELECTRIC FAN WAS NOT OPERATING. I THEN WENT INTO MY HOUSE AND DID SOME ONLINE RESEARCH AND DISCOVERED THAT IT QUITE POSSIBLY WAS A DEFECTIVE ELECTRIC ENGINE FAN THAT WAS PRONE TO FAILING DUE TO NO PROPER HEAT SHIELD. THIS HAD BEEN NOTED BY MANY OWNERS OF THE SAME VEHICLE. I MADE ARRANGEMENTS TO HAVE THE VEHICLE BROUGHT TO MY JEEP DEALER WHO THEN CONFIRM THAT THIS WAS INDEED THE CASE.
Corrective Action:
WHILE DRIVING AT 36120 MILES I NOTICED A BURNING SMELL INSIDE MY PASSENGER CABIN. SHORTLY THEREAFTER I NOTICED THE ENGINE TEMPERATURE GAUGE WENT TO ITS HOTTEST READING AND MY CHECK ENGINE LIGHT CAME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF I OPENED THE HOOD TO THE ENGINE COMPARTMENT AND NOTICED THAT ALTHOUGH THE ENGINE APPEARED TO BE EXTRAORDINARILY HOT, THE ELECTRIC FAN WAS NOT OPERATING. I THEN WENT INTO MY HOUSE AND DID SOME ONLINE RESEARCH AND DISCOVERED THAT IT QUITE POSSIBLY WAS A DEFECTIVE ELECTRIC ENGINE FAN THAT WAS PRONE TO FAILING DUE TO NO PROPER HEAT SHIELD. THIS HAD BEEN NOTED BY MANY OWNERS OF THE SAME VEHICLE. I MADE ARRANGEMENTS TO HAVE THE VEHICLE BROUGHT TO MY JEEP DEALER WHO THEN CONFIRM THAT THIS WAS INDEED THE CASE.
Additional Notes:
WHILE DRIVING AT 36120 MILES I NOTICED A BURNING SMELL INSIDE MY PASSENGER CABIN. SHORTLY THEREAFTER I NOTICED THE ENGINE TEMPERATURE GAUGE WENT TO ITS HOTTEST READING AND MY CHECK ENGINE LIGHT CAME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF I OPENED THE HOOD TO THE ENGINE COMPARTMENT AND NOTICED THAT ALTHOUGH THE ENGINE APPEARED TO BE EXTRAORDINARILY HOT, THE ELECTRIC FAN WAS NOT OPERATING. I THEN WENT INTO MY HOUSE AND DID SOME ONLINE RESEARCH AND DISCOVERED THAT IT QUITE POSSIBLY WAS A DEFECTIVE ELECTRIC ENGINE FAN THAT WAS PRONE TO FAILING DUE TO NO PROPER HEAT SHIELD. THIS HAD BEEN NOTED BY MANY OWNERS OF THE SAME VEHICLE. I MADE ARRANGEMENTS TO HAVE THE VEHICLE BROUGHT TO MY JEEP DEALER WHO THEN CONFIRM THAT THIS WAS INDEED THE CASE.
Mfg Campaign: 11166424
Recall Date: Jan 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY JEEP STALLS OUT WHEN I'M TRYING TO ACCELERATE WHILE MAKING A LEFT HAND TURN. THIS HAS HAPPENED A NUMBER OF TIMES AND CAUSES A DANGEROUS SITUATION. IT COULD POTENTIALLY CAUSE AN ACCIDENT!
Corrective Action:
MY JEEP STALLS OUT WHEN I'M TRYING TO ACCELERATE WHILE MAKING A LEFT HAND TURN. THIS HAS HAPPENED A NUMBER OF TIMES AND CAUSES A DANGEROUS SITUATION. IT COULD POTENTIALLY CAUSE AN ACCIDENT!
Additional Notes:
MY JEEP STALLS OUT WHEN I'M TRYING TO ACCELERATE WHILE MAKING A LEFT HAND TURN. THIS HAS HAPPENED A NUMBER OF TIMES AND CAUSES A DANGEROUS SITUATION. IT COULD POTENTIALLY CAUSE AN ACCIDENT!
Mfg Campaign: 11166294
Recall Date: Jan 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
COOLING FAN QUIT WORKING. 50 AMP FUSE BLOWS. VEHICLE WAS BEING DRIVEN ON HIGHWAY. HAD TO KEEP HEAT ON TO KEEP COOLENT TEMPERATURE DOWN.
Corrective Action:
COOLING FAN QUIT WORKING. 50 AMP FUSE BLOWS. VEHICLE WAS BEING DRIVEN ON HIGHWAY. HAD TO KEEP HEAT ON TO KEEP COOLENT TEMPERATURE DOWN.
Additional Notes:
COOLING FAN QUIT WORKING. 50 AMP FUSE BLOWS. VEHICLE WAS BEING DRIVEN ON HIGHWAY. HAD TO KEEP HEAT ON TO KEEP COOLENT TEMPERATURE DOWN.
Mfg Campaign: 11166148
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Corrective Action:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Additional Notes:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Mfg Campaign: 11165501
Recall Date: Jan 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Corrective Action:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Additional Notes:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Mfg Campaign: 11165501
Recall Date: Jan 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Corrective Action:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Additional Notes:
I AM REPORTING A POSSIBLE SAFETY PROBLEM THAT HAS DEVELOPED OVER RECENT MONTHS WITH MY 2016 JEEP RENEGADE TRAILHAWK 4X4. THE VEHICLE HAS A RECURRING MALFUNCTION WITH THE DRIVER SIDE SEAT ELECTRICAL WIRING ASSEMBLY. THE PROBLEM OCCURS INTERMITTENTLY AFTER THE SEATBELT IS PROPERLY SECURED AND THERE IS NORMAL BODY MOVEMENT IN THE DRIVER SEAT WHILE THE VEHICLE IS IN MOTION. THE PROBLEM SO FAR AFFECTS SEVERAL OF THE ELECTRONIC SUBSYSTEMS CONNECTED TO THE VEHICLE'S DRIVER SEAT. THIS MALFUNCTION HAS CAUSED TEMPORARY OR PERMANENT DISABLING OF THE DRIVER SEAT POWER CONTROLS, AIRBAG SYSTEM, ELECTRONIC PARKING BRAKE SYSTEM AND SEATBELT WARNING SYSTEM.
Mfg Campaign: 11165501
Recall Date: Jan 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Corrective Action:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Additional Notes:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Mfg Campaign: 11165533
Recall Date: Jan 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Corrective Action:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Additional Notes:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Mfg Campaign: 11165533
Recall Date: Jan 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Corrective Action:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Additional Notes:
UPDATE INFORMATION/PICTURE FILE TO COMPLAINT # 11164364.
Mfg Campaign: 11165533
Recall Date: Jan 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADIATOR FAN STOPPED WORKING AROUND 30K MILES. AFTER DOING A BIT OF RESEARCH IT SEEMS TO BE A COMMON ISSUE AMONG 16-18 RENEGADE MODEL. HOWEVER, NO RECALL HAS BEEN ISSUED AND THERE SHOULD BE. TEMPERATURE GAUGE GOES TO THE MAX WHEN VEHICLE IS IDLE.
Corrective Action:
RADIATOR FAN STOPPED WORKING AROUND 30K MILES. AFTER DOING A BIT OF RESEARCH IT SEEMS TO BE A COMMON ISSUE AMONG 16-18 RENEGADE MODEL. HOWEVER, NO RECALL HAS BEEN ISSUED AND THERE SHOULD BE. TEMPERATURE GAUGE GOES TO THE MAX WHEN VEHICLE IS IDLE.
Additional Notes:
RADIATOR FAN STOPPED WORKING AROUND 30K MILES. AFTER DOING A BIT OF RESEARCH IT SEEMS TO BE A COMMON ISSUE AMONG 16-18 RENEGADE MODEL. HOWEVER, NO RECALL HAS BEEN ISSUED AND THERE SHOULD BE. TEMPERATURE GAUGE GOES TO THE MAX WHEN VEHICLE IS IDLE.
Mfg Campaign: 11164058
Recall Date: Dec 30, 2018
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