Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 11C
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B3B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40B
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 10B
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Consumer Complaints
204 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Corrective Action:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Additional Notes:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Mfg Campaign: 11541810
Recall Date: Aug 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Corrective Action:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Additional Notes:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Mfg Campaign: 11541810
Recall Date: Aug 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Corrective Action:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Additional Notes:
Power steering would not work said to service blind spot unavailable and service electronic stability control
Mfg Campaign: 11541810
Recall Date: Aug 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Corrective Action:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Additional Notes:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Mfg Campaign: 11538841
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Corrective Action:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Additional Notes:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Mfg Campaign: 11538841
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Corrective Action:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Additional Notes:
Power steering and other warning lights, including blind spot monitoring and lane assist, came on in a Grand Cherokee. I was unable to move the vehicle - the power steering was locked. Fortunately, it wasn’t on the road, but the driver was stranded until able to get the vehicle started eventually. The issue with the power steering is concerning, especially while driving. The engine light has remained on since.
Mfg Campaign: 11538841
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery is not keeping power and vehicle stalled out while going 70 miles and vehicle wouldn’t power on for more than 10 mins even after charging battery. I am getting 12.0V while going 75 miles and i get 14.0 when I am stopped and parked. Had to have vehicle towed to dealership and they said they couldn’t recreate the issue. The dealer didn’t put my engine cover back and my vehicle is still not producing enough power.
Corrective Action:
Battery is not keeping power and vehicle stalled out while going 70 miles and vehicle wouldn’t power on for more than 10 mins even after charging battery. I am getting 12.0V while going 75 miles and i get 14.0 when I am stopped and parked. Had to have vehicle towed to dealership and they said they couldn’t recreate the issue. The dealer didn’t put my engine cover back and my vehicle is still not producing enough power.
Additional Notes:
Battery is not keeping power and vehicle stalled out while going 70 miles and vehicle wouldn’t power on for more than 10 mins even after charging battery. I am getting 12.0V while going 75 miles and i get 14.0 when I am stopped and parked. Had to have vehicle towed to dealership and they said they couldn’t recreate the issue. The dealer didn’t put my engine cover back and my vehicle is still not producing enough power.
Mfg Campaign: 11539027
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Dealer inspection states my Jeep needs to be repaired as described in 23V-413, however the parts are on back-order with no ETA. I opened case #867-835-10 with Chrysler.
Corrective Action:
Dealer inspection states my Jeep needs to be repaired as described in 23V-413, however the parts are on back-order with no ETA. I opened case #867-835-10 with Chrysler.
Additional Notes:
Dealer inspection states my Jeep needs to be repaired as described in 23V-413, however the parts are on back-order with no ETA. I opened case #867-835-10 with Chrysler.
Mfg Campaign: 11533631
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Corrective Action:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Additional Notes:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Mfg Campaign: 11533091
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Corrective Action:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Additional Notes:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Mfg Campaign: 11533091
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Corrective Action:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Additional Notes:
The Forward Collision Warning light comes on display cluster during start indicating it is turned off. Adaptive Cruise Control does not appear to be working because it doesn't give warning upon closing in on the vehicle in front of my vehicle and I have had to react by tapping brake to turn the cruise off. Parking Collision Warning works intermittently. These problems showed up after a software update done at dealership. When I took it in recently was told they could not find any problems.
Mfg Campaign: 11533091
Recall Date: Jul 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.
Corrective Action:
Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.
Additional Notes:
Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.
Mfg Campaign: 11531849
Recall Date: Jul 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.
Corrective Action:
Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.
Additional Notes:
Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.
Mfg Campaign: 11531849
Recall Date: Jul 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Corrective Action:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Additional Notes:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Mfg Campaign: 11530058
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Corrective Action:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Additional Notes:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Mfg Campaign: 11530058
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Corrective Action:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Additional Notes:
Had multiple close encounters with vehicles in front of us suddenly stopping and no response from system, Also front parking sensors do not indicate when approaching an object until almost in contact, might get a visual on dash cluster, then a the audible afterwards, long time in between Getting back in vehicle and starting ti leave, now sensors are both visual and beeping One more item, using the self parking feature, gad to apply brakes before feeling that our vehicle was going to hit vehicle behind us in spot
Mfg Campaign: 11530058
Recall Date: Jul 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
After starting the vehicle, I placed it in reverse and warning light came on - steering unavailable, lane change and collision warning unavailable. I was not able to steer the vehicle. Shut engine off several times and had the same problem. Later in the day, I started the vehicle with no problems. Called the dealer and they said that there was nothing they could do until it happens to them.
Corrective Action:
After starting the vehicle, I placed it in reverse and warning light came on - steering unavailable, lane change and collision warning unavailable. I was not able to steer the vehicle. Shut engine off several times and had the same problem. Later in the day, I started the vehicle with no problems. Called the dealer and they said that there was nothing they could do until it happens to them.
Additional Notes:
After starting the vehicle, I placed it in reverse and warning light came on - steering unavailable, lane change and collision warning unavailable. I was not able to steer the vehicle. Shut engine off several times and had the same problem. Later in the day, I started the vehicle with no problems. Called the dealer and they said that there was nothing they could do until it happens to them.
Mfg Campaign: 11528876
Recall Date: Jun 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Corrective Action:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Additional Notes:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Mfg Campaign: 11528096
Recall Date: Jun 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Corrective Action:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Additional Notes:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Mfg Campaign: 11528096
Recall Date: Jun 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Corrective Action:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Additional Notes:
Twice in the last month I was driving to work on a two lane road without any objects in the roadway and the forward collision warning system automatically applied the breaks hard enough for my coffee to splash out of my coffee cup. It occurred at almost the same spot on the road. However, I drive this road at least twice a day. I'm concerned that it might apply the breaks randomly while driving on the highway, thus causing an accident. I have reported it to the dealer. Despite me relaying my safety concern to them, I am unable to get an appointment until July 8th.
Mfg Campaign: 11528096
Recall Date: Jun 21, 2023
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