Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN AND UNINTENDED ACCELERATION. WHILE SHIFTING INTO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE AND THE POLE ENDED UP UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT SHE SHIFTED INTO REVERSE TO VIEW THE DAMAGE. THE CONTACT SHIFTED INTO PARK A SECOND TIME, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT STATED THAT WITH THE IMPACT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER YET. THE INSURANCE DEEMED THE VEHICLE AS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,554. Consumer stated manufacturer has been notified. An independent investigator was hired, and report made.
Corrective Action:
TL* THE CONTACT OWNED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN AND UNINTENDED ACCELERATION. WHILE SHIFTING INTO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE AND THE POLE ENDED UP UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT SHE SHIFTED INTO REVERSE TO VIEW THE DAMAGE. THE CONTACT SHIFTED INTO PARK A SECOND TIME, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT STATED THAT WITH THE IMPACT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER YET. THE INSURANCE DEEMED THE VEHICLE AS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,554. Consumer stated manufacturer has been notified. An independent investigator was hired, and report made.
Additional Notes:
TL* THE CONTACT OWNED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN AND UNINTENDED ACCELERATION. WHILE SHIFTING INTO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE AND THE POLE ENDED UP UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT SHE SHIFTED INTO REVERSE TO VIEW THE DAMAGE. THE CONTACT SHIFTED INTO PARK A SECOND TIME, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT STATED THAT WITH THE IMPACT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER YET. THE INSURANCE DEEMED THE VEHICLE AS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,554. Consumer stated manufacturer has been notified. An independent investigator was hired, and report made.
Mfg Campaign: 11348779
Recall Date: Aug 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Corrective Action:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Additional Notes:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Mfg Campaign: 11342485
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Corrective Action:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Additional Notes:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Mfg Campaign: 11342485
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Corrective Action:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Additional Notes:
I HAVE PROBLEM AND I NEED TO KNOW ABOUT THIS VEHICLE
Mfg Campaign: 11342485
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
A PERSON HIT MY FRONT LEFT PANEL NEAR MY DRIVER DOOR AND I WAS THROWN AROUND LIKE A RAG DOLL EVEN THOUGH I HAD MY SEAT BELT ON. THIS IS EXTREMELY JUST AWFUL SINCE WE BOUGHT THIS BECAUSE THE NUMBER OF AIRBAGS. THIS DRIVER OF THE OTHER VEHICLE RAN A LIGHT AND PLOWED INTO ME. I WAS DRIVING 40MPH AND DON'T KNOW HOW FAST HE WAS GOING.*DT*JB
Corrective Action:
A PERSON HIT MY FRONT LEFT PANEL NEAR MY DRIVER DOOR AND I WAS THROWN AROUND LIKE A RAG DOLL EVEN THOUGH I HAD MY SEAT BELT ON. THIS IS EXTREMELY JUST AWFUL SINCE WE BOUGHT THIS BECAUSE THE NUMBER OF AIRBAGS. THIS DRIVER OF THE OTHER VEHICLE RAN A LIGHT AND PLOWED INTO ME. I WAS DRIVING 40MPH AND DON'T KNOW HOW FAST HE WAS GOING.*DT*JB
Additional Notes:
A PERSON HIT MY FRONT LEFT PANEL NEAR MY DRIVER DOOR AND I WAS THROWN AROUND LIKE A RAG DOLL EVEN THOUGH I HAD MY SEAT BELT ON. THIS IS EXTREMELY JUST AWFUL SINCE WE BOUGHT THIS BECAUSE THE NUMBER OF AIRBAGS. THIS DRIVER OF THE OTHER VEHICLE RAN A LIGHT AND PLOWED INTO ME. I WAS DRIVING 40MPH AND DON'T KNOW HOW FAST HE WAS GOING.*DT*JB
Mfg Campaign: 11342158
Recall Date: Jul 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DRIVER SIDE HEADLIGHT HAS CONDENSATION. THERE ARE NO CRACKS OR OPEN SOURCES FOR WATER TO ENTER.
Corrective Action:
DRIVER SIDE HEADLIGHT HAS CONDENSATION. THERE ARE NO CRACKS OR OPEN SOURCES FOR WATER TO ENTER.
Additional Notes:
DRIVER SIDE HEADLIGHT HAS CONDENSATION. THERE ARE NO CRACKS OR OPEN SOURCES FOR WATER TO ENTER.
Mfg Campaign: 11339844
Recall Date: Jul 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE OWNER NOTICED THE ROTORS LOOKED WORN OR "GOUGED" ON THE REAR BRAKES WHILE WASHING IT. HE TOOK IT IN TO REPLACE BRAKE PADS. MECHANIC DISCOVERED THAT THE ENTIRE REAR BRAKING SYSTEM WAS NOT WORKING. THE CALIPERS WERE "FROZEN", THE PADS WERE COMPLETELY GONE, AND ROTORS HAD EXTENSIVE WEAR AND LOCKED INTO PLACE AS WELL. THE FRONT BRAKE ROTORS SHOWED MORE WEAR DUE TO WORKING OVERTIME WITH LACK OF REAR BRAKES. ONLY SIGN OF THIS PRIOR WAS IT WAS NOT SLOWING DOWN WHEN PLACED ON CRUISE CONTROL, OTHERWISE, FRONT BRAKES WERE BRAKING AND NO SOUNDS WERE BEING EMITTED. HAD TO REPLACE BRAKE PADS, ROTORS, AND BRAKE CALIPERS. UNSURE OF HOW LONG IT WAS IN THIS CONDITION. ONLY HAS 28,120 MILES ON IT.
Corrective Action:
THE OWNER NOTICED THE ROTORS LOOKED WORN OR "GOUGED" ON THE REAR BRAKES WHILE WASHING IT. HE TOOK IT IN TO REPLACE BRAKE PADS. MECHANIC DISCOVERED THAT THE ENTIRE REAR BRAKING SYSTEM WAS NOT WORKING. THE CALIPERS WERE "FROZEN", THE PADS WERE COMPLETELY GONE, AND ROTORS HAD EXTENSIVE WEAR AND LOCKED INTO PLACE AS WELL. THE FRONT BRAKE ROTORS SHOWED MORE WEAR DUE TO WORKING OVERTIME WITH LACK OF REAR BRAKES. ONLY SIGN OF THIS PRIOR WAS IT WAS NOT SLOWING DOWN WHEN PLACED ON CRUISE CONTROL, OTHERWISE, FRONT BRAKES WERE BRAKING AND NO SOUNDS WERE BEING EMITTED. HAD TO REPLACE BRAKE PADS, ROTORS, AND BRAKE CALIPERS. UNSURE OF HOW LONG IT WAS IN THIS CONDITION. ONLY HAS 28,120 MILES ON IT.
Additional Notes:
THE OWNER NOTICED THE ROTORS LOOKED WORN OR "GOUGED" ON THE REAR BRAKES WHILE WASHING IT. HE TOOK IT IN TO REPLACE BRAKE PADS. MECHANIC DISCOVERED THAT THE ENTIRE REAR BRAKING SYSTEM WAS NOT WORKING. THE CALIPERS WERE "FROZEN", THE PADS WERE COMPLETELY GONE, AND ROTORS HAD EXTENSIVE WEAR AND LOCKED INTO PLACE AS WELL. THE FRONT BRAKE ROTORS SHOWED MORE WEAR DUE TO WORKING OVERTIME WITH LACK OF REAR BRAKES. ONLY SIGN OF THIS PRIOR WAS IT WAS NOT SLOWING DOWN WHEN PLACED ON CRUISE CONTROL, OTHERWISE, FRONT BRAKES WERE BRAKING AND NO SOUNDS WERE BEING EMITTED. HAD TO REPLACE BRAKE PADS, ROTORS, AND BRAKE CALIPERS. UNSURE OF HOW LONG IT WAS IN THIS CONDITION. ONLY HAS 28,120 MILES ON IT.
Mfg Campaign: 11339411
Recall Date: Jul 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WOULD NOT SHIFT OUT OF PARK AND CHECK ENGINE LIGHT CAME ON AT SAME TIME. I WAS PARKED IN THE POST OFFICE PARKING LOT AND THIS HAPPENED WHEN I STARTED IT. HAD IT TOWED TO DEALER. I AM TOLD I NEED A NEW ELECTRONIC SHIFT MODULE THAT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY AS FCA DOES NOT CONSIDER IT PART OF THE POWER TRAIN.
Corrective Action:
CAR WOULD NOT SHIFT OUT OF PARK AND CHECK ENGINE LIGHT CAME ON AT SAME TIME. I WAS PARKED IN THE POST OFFICE PARKING LOT AND THIS HAPPENED WHEN I STARTED IT. HAD IT TOWED TO DEALER. I AM TOLD I NEED A NEW ELECTRONIC SHIFT MODULE THAT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY AS FCA DOES NOT CONSIDER IT PART OF THE POWER TRAIN.
Additional Notes:
CAR WOULD NOT SHIFT OUT OF PARK AND CHECK ENGINE LIGHT CAME ON AT SAME TIME. I WAS PARKED IN THE POST OFFICE PARKING LOT AND THIS HAPPENED WHEN I STARTED IT. HAD IT TOWED TO DEALER. I AM TOLD I NEED A NEW ELECTRONIC SHIFT MODULE THAT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY AS FCA DOES NOT CONSIDER IT PART OF THE POWER TRAIN.
Mfg Campaign: 11339156
Recall Date: Jul 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER A COLD START (EVEN IN WARM WEATHER), WHEN SHIFTING FROM 'PARK' TO 'DRIVE' THE TRANSMISSION SHUDDERS MOMENTARILY AND SHAKES THE WHOLE VEHICLE. IT DOES NOT DO THIS WHEN THE ENGINE IS UP TO NORMAL OPERATING TEMP, OR IF YOU WAIT 10-15 SECONDS BEFORE PUTTING IT INTO DRIVE. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED.
Corrective Action:
AFTER A COLD START (EVEN IN WARM WEATHER), WHEN SHIFTING FROM 'PARK' TO 'DRIVE' THE TRANSMISSION SHUDDERS MOMENTARILY AND SHAKES THE WHOLE VEHICLE. IT DOES NOT DO THIS WHEN THE ENGINE IS UP TO NORMAL OPERATING TEMP, OR IF YOU WAIT 10-15 SECONDS BEFORE PUTTING IT INTO DRIVE. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED.
Additional Notes:
AFTER A COLD START (EVEN IN WARM WEATHER), WHEN SHIFTING FROM 'PARK' TO 'DRIVE' THE TRANSMISSION SHUDDERS MOMENTARILY AND SHAKES THE WHOLE VEHICLE. IT DOES NOT DO THIS WHEN THE ENGINE IS UP TO NORMAL OPERATING TEMP, OR IF YOU WAIT 10-15 SECONDS BEFORE PUTTING IT INTO DRIVE. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED.
Mfg Campaign: 11337543
Recall Date: Jul 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED OUT WITH HAVING ISSUES WITH THE RADIO SCREEN NOT COMING ON JUST THE JEEP LOGO WOULD SHOW UP. THEN IT PROGRESSED TO THE SCREEN AND RADIO WOULD RESTART AS I'M DRIVING AND OCCASIONALLY WOULD MAKE A LOUD BEEPING NOISE OUT OF NOWHERE. WENT TO START MY CAR AND ALL THE LIGHTS ACROSS THE DASH WOULD FLASH AND CHANGE COLORS (FROM A BLUE TO ORANGE) AND THE CAR WILL NOT START. NOW NOTHING WORKS AT ALL ON THE CAR AND I CAN'T GET THE CAR TO START. CAR IS COMPLETELY DEAD. *TR
Corrective Action:
STARTED OUT WITH HAVING ISSUES WITH THE RADIO SCREEN NOT COMING ON JUST THE JEEP LOGO WOULD SHOW UP. THEN IT PROGRESSED TO THE SCREEN AND RADIO WOULD RESTART AS I'M DRIVING AND OCCASIONALLY WOULD MAKE A LOUD BEEPING NOISE OUT OF NOWHERE. WENT TO START MY CAR AND ALL THE LIGHTS ACROSS THE DASH WOULD FLASH AND CHANGE COLORS (FROM A BLUE TO ORANGE) AND THE CAR WILL NOT START. NOW NOTHING WORKS AT ALL ON THE CAR AND I CAN'T GET THE CAR TO START. CAR IS COMPLETELY DEAD. *TR
Additional Notes:
STARTED OUT WITH HAVING ISSUES WITH THE RADIO SCREEN NOT COMING ON JUST THE JEEP LOGO WOULD SHOW UP. THEN IT PROGRESSED TO THE SCREEN AND RADIO WOULD RESTART AS I'M DRIVING AND OCCASIONALLY WOULD MAKE A LOUD BEEPING NOISE OUT OF NOWHERE. WENT TO START MY CAR AND ALL THE LIGHTS ACROSS THE DASH WOULD FLASH AND CHANGE COLORS (FROM A BLUE TO ORANGE) AND THE CAR WILL NOT START. NOW NOTHING WORKS AT ALL ON THE CAR AND I CAN'T GET THE CAR TO START. CAR IS COMPLETELY DEAD. *TR
Mfg Campaign: 11330860
Recall Date: Jun 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Corrective Action:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Additional Notes:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Mfg Campaign: 11330448
Recall Date: Jun 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Corrective Action:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Additional Notes:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Mfg Campaign: 11330448
Recall Date: Jun 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Corrective Action:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Additional Notes:
THE UPSHIFTER PADDLE DRIVER CONTROL ON MY JEEP SRT TRACKHAWK, ALONG WITH MANY OTHER 2010+ FCA VEHICLES EQUIPPED WITH PADDLE SHIFTERS, PERFORMS THE OPPOSITE FUNCTION (DOWNSHIFTING) WHEN VEHICLE IS IN MOTION- CAUSING THE GEARS TO LOWER ONE OR MORE, THE ENGINE TO REV UP, THE ENGINE TO ENGINE-BRAKE, AND ULTIMATELY THE WEIGHT OF THE VEHICLE TO SHIFT AGGRESSIVELY TO THE FRONT UNINTENTIONALLY. *TR
Mfg Campaign: 11330448
Recall Date: Jun 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Corrective Action:
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Additional Notes:
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Mfg Campaign: 11330083
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Corrective Action:
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Additional Notes:
I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE CHEROKEE RECALL FOR TRANSMISSION ISSUES AND THIS SEEMS LIKE WHAT HAPPENED TO ME. *TR
Mfg Campaign: 11330083
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Corrective Action:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Additional Notes:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Mfg Campaign: 11329169
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Corrective Action:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Additional Notes:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Mfg Campaign: 11329169
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Corrective Action:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Additional Notes:
HERE ARE TIMES WHEN I HAVE PULLED OUT (WITH VARIOUS PEOPLE IN THE CAR) MOST RECENTLY MY 13 YEAR-OLD-SON, WHO WAS SCREAMING, "DAD WHAT ARE YOU DOING, WE ARE ABOUT TO BE HIT," AND THE CAR HAS COMPLETELY SHUT DOWN. (NO INTERIOR LIGHTS, OR RUNNING ENGINE) QUICK THINKING SAVED US FROM A MAJOR DISASTER. WE WERE ALMOST T-BONED LAST WEEK BECAUSE OF THIS PROBLEM. THIS WOULD NOT BE THE FIRST TIME FOR THIS PROBLEM. PROBLEM #3: WHILE DRIVING, I PULLED OUT FROM MY STREET, A RED LIGHT OR PARKING LOT AND THE TRANSMISSION DID NOT ENGAGE, THE ENGINE REVVED (WITHOUT MOVING) AND AGAIN, I WAS ALMOST T-BONED. IT HAPPENED AGAIN THIS MORNING. PROBLEM #4: THERE ARE TIMES WHEN I AM TRAVELING UP OR DOWNHILL, THE TRANSMISSION WILL WIND OUT, THE TACHOMETER WILL SPIKE AND THEN THE JEEP MAKES A KNOCKING NOISE AND THEN I CAN CONTINUE. YOU COULD DRIVE THE CAR FOR MONTHS AND THEN ALL OF A SUDDEN IT HAPPENS. PROBLEM #5: I WAS BACKING INTO MY DRIVEWAY, THE BACK UP CAMERA STOPPED WORKING AND MY JEEP COMPLETELY SHUT DOWN. THIS HAPPENS ON MORE THAN ONE OCCASION AND HAS NO PRECURSOR TO WHEN IT IS GOING TO HAPPEN. *TR
Mfg Campaign: 11329169
Recall Date: Jun 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM AND LOW BEAM HEADLIGHTS MADE IT DIFFICULT TO DRIVE AT NIGHT. THE CONTACT STATED THAT THE LIGHT PRODUCED BY THE LOW BEAM WAS INADEQUATE TO SEE WHILE DRIVING AT NIGHT. ADDITIONALLY, THE LIGHT PROJECTED FROM THE HIGH BEAM WAS IMPROPERLY FOCUSED TO THE CENTER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO STRAUB AUTOMOTIVE CHRYSLER (1502 WHEELING AVENUE, GLENDALE WEST VIRGINIA, 26038, (304)-845-6750 TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED AS PER THE MANUFACTURER'S REGULATIONS AND SPECIFICATIONS. THE CONTACT WAS INFORMED THAT ANY ATTEMPTS TO ADJUST THE HEADLIGHTS WOULD VOID THE WARRANTY ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM AND LOW BEAM HEADLIGHTS MADE IT DIFFICULT TO DRIVE AT NIGHT. THE CONTACT STATED THAT THE LIGHT PRODUCED BY THE LOW BEAM WAS INADEQUATE TO SEE WHILE DRIVING AT NIGHT. ADDITIONALLY, THE LIGHT PROJECTED FROM THE HIGH BEAM WAS IMPROPERLY FOCUSED TO THE CENTER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO STRAUB AUTOMOTIVE CHRYSLER (1502 WHEELING AVENUE, GLENDALE WEST VIRGINIA, 26038, (304)-845-6750 TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED AS PER THE MANUFACTURER'S REGULATIONS AND SPECIFICATIONS. THE CONTACT WAS INFORMED THAT ANY ATTEMPTS TO ADJUST THE HEADLIGHTS WOULD VOID THE WARRANTY ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HIGH BEAM AND LOW BEAM HEADLIGHTS MADE IT DIFFICULT TO DRIVE AT NIGHT. THE CONTACT STATED THAT THE LIGHT PRODUCED BY THE LOW BEAM WAS INADEQUATE TO SEE WHILE DRIVING AT NIGHT. ADDITIONALLY, THE LIGHT PROJECTED FROM THE HIGH BEAM WAS IMPROPERLY FOCUSED TO THE CENTER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO STRAUB AUTOMOTIVE CHRYSLER (1502 WHEELING AVENUE, GLENDALE WEST VIRGINIA, 26038, (304)-845-6750 TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED AS PER THE MANUFACTURER'S REGULATIONS AND SPECIFICATIONS. THE CONTACT WAS INFORMED THAT ANY ATTEMPTS TO ADJUST THE HEADLIGHTS WOULD VOID THE WARRANTY ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *BF*JB
Mfg Campaign: 11326496
Recall Date: May 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESTART. THE CONTACT ATTEMPTED TO RESTART WITH BATTERY CHARGER, WHICH CAUSED THE VEHICLE OUTER RIM HEADLIGHTS TO ILLUMINATE BUT FAILED TO RESTART. THE CONTACT STATED HE FEELS UNSAFE IN VEHICLE DUE TO THE LOCATION OF THE BATTERY UNDER THE PASSENGER SEAT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,990.
Corrective Action:
TL* THE CONTACT OWNS 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESTART. THE CONTACT ATTEMPTED TO RESTART WITH BATTERY CHARGER, WHICH CAUSED THE VEHICLE OUTER RIM HEADLIGHTS TO ILLUMINATE BUT FAILED TO RESTART. THE CONTACT STATED HE FEELS UNSAFE IN VEHICLE DUE TO THE LOCATION OF THE BATTERY UNDER THE PASSENGER SEAT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,990.
Additional Notes:
TL* THE CONTACT OWNS 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESTART. THE CONTACT ATTEMPTED TO RESTART WITH BATTERY CHARGER, WHICH CAUSED THE VEHICLE OUTER RIM HEADLIGHTS TO ILLUMINATE BUT FAILED TO RESTART. THE CONTACT STATED HE FEELS UNSAFE IN VEHICLE DUE TO THE LOCATION OF THE BATTERY UNDER THE PASSENGER SEAT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,990.
Mfg Campaign: 11320066
Recall Date: Apr 2, 2020
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