Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Accessible Technologies, Inc.
Safety Issue:
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 19, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S85
Recall Date: Nov 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S28
Recall Date: Apr 27, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S16
Recall Date: Mar 23, 2016
Consumer Complaints
413 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Mfg Campaign: 10875591
Recall Date: Jun 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10875674
Recall Date: Jun 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10875674
Recall Date: Jun 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 10872738
Recall Date: Jun 6, 2016
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I ORDERED THIS JEEP FROM CHRYSLER IT CAME IN WITH WHITE STITCHING ON A BLACK DASH I HAD A CONCERN ABOUT IT WHEN TEST DRIVING THE DEALER TOLD ME THEY COULD FIX IT SO I PURCHASED IT I HAVE RETURNED THE JEEP MULTIPLE TIME BACK TO THE DEALER AND THEY CAN NOT FIX IT THE GLARE IS SO BAD OFF OF THE STITCHING WHEN DRIVING IT IN THE DAYLIGHT I GET A HEAD ACHE OVER IT I HAVE CONTACTED THE DODGE SRT GROP AND THEY CAN NOT FIND A FIX FOR IT THEY WONT CHANGE THE DASH THEY RECOMMEND NOT TO DYE THE STITCHING DUE TO THE AIR BAG BEING STITCHED TOGETHER WITH THE WHITE STITCHING AT THIS POINT I WANT TO TURN THE JEEP BACK IN SENSE 2008 I HAVE PURCHASED OVER 100 NEW DODGES I CURRENTLY OWN 11 SRT VEHICLES JAY LENO ONLY OWNS 2 AND I'M SURE THEY WOULD FIX HIS IF NEED TO BE I DO NOT REDMOND BUYING ONE OF THESE $76000 JEEPS THEY WONT STAND BEHIND IT IF YOU DO NOT LIKE IT I HAVE HAD THIS JEEP AT MULTIPLE DEALERSHIPS AND THEY HAVE NO ANSWER FOR THE SITUATION. IT IS A HUGE SAFTY ISSUE THAY CAN NOT FIXXX......
Corrective Action:
I ORDERED THIS JEEP FROM CHRYSLER IT CAME IN WITH WHITE STITCHING ON A BLACK DASH I HAD A CONCERN ABOUT IT WHEN TEST DRIVING THE DEALER TOLD ME THEY COULD FIX IT SO I PURCHASED IT I HAVE RETURNED THE JEEP MULTIPLE TIME BACK TO THE DEALER AND THEY CAN NOT FIX IT THE GLARE IS SO BAD OFF OF THE STITCHING WHEN DRIVING IT IN THE DAYLIGHT I GET A HEAD ACHE OVER IT I HAVE CONTACTED THE DODGE SRT GROP AND THEY CAN NOT FIND A FIX FOR IT THEY WONT CHANGE THE DASH THEY RECOMMEND NOT TO DYE THE STITCHING DUE TO THE AIR BAG BEING STITCHED TOGETHER WITH THE WHITE STITCHING AT THIS POINT I WANT TO TURN THE JEEP BACK IN SENSE 2008 I HAVE PURCHASED OVER 100 NEW DODGES I CURRENTLY OWN 11 SRT VEHICLES JAY LENO ONLY OWNS 2 AND I'M SURE THEY WOULD FIX HIS IF NEED TO BE I DO NOT REDMOND BUYING ONE OF THESE $76000 JEEPS THEY WONT STAND BEHIND IT IF YOU DO NOT LIKE IT I HAVE HAD THIS JEEP AT MULTIPLE DEALERSHIPS AND THEY HAVE NO ANSWER FOR THE SITUATION. IT IS A HUGE SAFTY ISSUE THAY CAN NOT FIXXX......
Additional Notes:
I ORDERED THIS JEEP FROM CHRYSLER IT CAME IN WITH WHITE STITCHING ON A BLACK DASH I HAD A CONCERN ABOUT IT WHEN TEST DRIVING THE DEALER TOLD ME THEY COULD FIX IT SO I PURCHASED IT I HAVE RETURNED THE JEEP MULTIPLE TIME BACK TO THE DEALER AND THEY CAN NOT FIX IT THE GLARE IS SO BAD OFF OF THE STITCHING WHEN DRIVING IT IN THE DAYLIGHT I GET A HEAD ACHE OVER IT I HAVE CONTACTED THE DODGE SRT GROP AND THEY CAN NOT FIND A FIX FOR IT THEY WONT CHANGE THE DASH THEY RECOMMEND NOT TO DYE THE STITCHING DUE TO THE AIR BAG BEING STITCHED TOGETHER WITH THE WHITE STITCHING AT THIS POINT I WANT TO TURN THE JEEP BACK IN SENSE 2008 I HAVE PURCHASED OVER 100 NEW DODGES I CURRENTLY OWN 11 SRT VEHICLES JAY LENO ONLY OWNS 2 AND I'M SURE THEY WOULD FIX HIS IF NEED TO BE I DO NOT REDMOND BUYING ONE OF THESE $76000 JEEPS THEY WONT STAND BEHIND IT IF YOU DO NOT LIKE IT I HAVE HAD THIS JEEP AT MULTIPLE DEALERSHIPS AND THEY HAVE NO ANSWER FOR THE SITUATION. IT IS A HUGE SAFTY ISSUE THAY CAN NOT FIXXX......
Mfg Campaign: 10863039
Recall Date: May 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN THE SHOP. THEY HAD REPLACED THE VALVE TUB BUT IT DID NOT FIX THE PROBLEM. THEY ARE NOW PLANNING TO REPLACE THE ENTIRE TRANSMISSION, SUPPOSEDLY IN THE NEXT FEW DAYS, BUT AS OF TODAY JEEP HAS NOT BEEN ABLE TO EXPLAIN EXACTLY WHAT'S WRONG WITH IT. IT HAD JUST OVER 500 MILES ON IT WHEN IT FAILED, BRAND NEW, AND HAS NOW BEEN IN THE SHOP LONGER THAN I'VE OWNED IT.
Corrective Action:
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN THE SHOP. THEY HAD REPLACED THE VALVE TUB BUT IT DID NOT FIX THE PROBLEM. THEY ARE NOW PLANNING TO REPLACE THE ENTIRE TRANSMISSION, SUPPOSEDLY IN THE NEXT FEW DAYS, BUT AS OF TODAY JEEP HAS NOT BEEN ABLE TO EXPLAIN EXACTLY WHAT'S WRONG WITH IT. IT HAD JUST OVER 500 MILES ON IT WHEN IT FAILED, BRAND NEW, AND HAS NOW BEEN IN THE SHOP LONGER THAN I'VE OWNED IT.
Additional Notes:
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN THE SHOP. THEY HAD REPLACED THE VALVE TUB BUT IT DID NOT FIX THE PROBLEM. THEY ARE NOW PLANNING TO REPLACE THE ENTIRE TRANSMISSION, SUPPOSEDLY IN THE NEXT FEW DAYS, BUT AS OF TODAY JEEP HAS NOT BEEN ABLE TO EXPLAIN EXACTLY WHAT'S WRONG WITH IT. IT HAD JUST OVER 500 MILES ON IT WHEN IT FAILED, BRAND NEW, AND HAS NOW BEEN IN THE SHOP LONGER THAN I'VE OWNED IT.
Mfg Campaign: 10861930
Recall Date: Apr 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN THE SHOP. THEY HAD REPLACED THE VALVE TUB BUT IT DID NOT FIX THE PROBLEM. THEY ARE NOW PLANNING TO REPLACE THE ENTIRE TRANSMISSION, SUPPOSEDLY IN THE NEXT FEW DAYS, BUT AS OF TODAY JEEP HAS NOT BEEN ABLE TO EXPLAIN EXACTLY WHAT'S WRONG WITH IT. IT HAD JUST OVER 500 MILES ON IT WHEN IT FAILED, BRAND NEW, AND HAS NOW BEEN IN THE SHOP LONGER THAN I'VE OWNED IT.
Corrective Action:
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN THE SHOP. THEY HAD REPLACED THE VALVE TUB BUT IT DID NOT FIX THE PROBLEM. THEY ARE NOW PLANNING TO REPLACE THE ENTIRE TRANSMISSION, SUPPOSEDLY IN THE NEXT FEW DAYS, BUT AS OF TODAY JEEP HAS NOT BEEN ABLE TO EXPLAIN EXACTLY WHAT'S WRONG WITH IT. IT HAD JUST OVER 500 MILES ON IT WHEN IT FAILED, BRAND NEW, AND HAS NOW BEEN IN THE SHOP LONGER THAN I'VE OWNED IT.
Additional Notes:
THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLASHING AND IT DID NOT RECOGNIZE WHAT GEAR IT WAS IN. IT WOULD NOT ENGAGE A GEAR, AND WOULD NOT TURN OFF THE ENGINE. I HAD IT TOWED TO THE DEALER AND LEFT IT OVERNIGHT STILL RUNNING. THE DEALER FINALLY GOT IT TURNED OFF BY PULLING A SENSOR ON THE FUEL PUMP. AS OF TODAY, 4/28, IT IS STILL IN THE SHOP. THEY HAD REPLACED THE VALVE TUB BUT IT DID NOT FIX THE PROBLEM. THEY ARE NOW PLANNING TO REPLACE THE ENTIRE TRANSMISSION, SUPPOSEDLY IN THE NEXT FEW DAYS, BUT AS OF TODAY JEEP HAS NOT BEEN ABLE TO EXPLAIN EXACTLY WHAT'S WRONG WITH IT. IT HAD JUST OVER 500 MILES ON IT WHEN IT FAILED, BRAND NEW, AND HAS NOW BEEN IN THE SHOP LONGER THAN I'VE OWNED IT.
Mfg Campaign: 10861930
Recall Date: Apr 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)
Corrective Action:
THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)
Additional Notes:
THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)
Mfg Campaign: 10861464
Recall Date: Apr 26, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Corrective Action:
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Additional Notes:
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Mfg Campaign: 10859872
Recall Date: Apr 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Corrective Action:
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Additional Notes:
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Mfg Campaign: 10859872
Recall Date: Apr 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT GOING ON THE HIGHWAY AND WILL CAUSE AN ACCIDENT. DOESN'T MATTER WHAT THE TEMP IS OUTSIDE OR TEMP OF VEHICLE. SHIFTING IS A JERKY MOTION. HAVEN'T MADE THE FIRST PAYMENT AND ALREADY HEADED TO DEALER. I SPOKE WITH SALESMAN AND HE SAID HE IS HAVING SAME ISSUES WITH HIS NEW JEEP. IT SHOULD BE UNDER WARRANTY BUT I AM NOT HAPPY THAT I HAVE A BRAND NEW VEHICLE AND PAID THIS MUCH MONEY FOR IT AND IT ALREADY HAS ISSUES - MAJOR IF IT IS TRANSMISSION.
Corrective Action:
TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT GOING ON THE HIGHWAY AND WILL CAUSE AN ACCIDENT. DOESN'T MATTER WHAT THE TEMP IS OUTSIDE OR TEMP OF VEHICLE. SHIFTING IS A JERKY MOTION. HAVEN'T MADE THE FIRST PAYMENT AND ALREADY HEADED TO DEALER. I SPOKE WITH SALESMAN AND HE SAID HE IS HAVING SAME ISSUES WITH HIS NEW JEEP. IT SHOULD BE UNDER WARRANTY BUT I AM NOT HAPPY THAT I HAVE A BRAND NEW VEHICLE AND PAID THIS MUCH MONEY FOR IT AND IT ALREADY HAS ISSUES - MAJOR IF IT IS TRANSMISSION.
Additional Notes:
TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHIFT. I PULLED INTO PARKING LOT AND SHUT VEHICLE OFF AND RESTARTED. THE TRANNY LIGHT WAS ON AND DID NOT GO OFF BUT THE SHIFTING WAS NORMAL - WHICH IS NOT NORMAL. AFRAID THAT I WILL BE STUCK IN STOP MODE AND GET REAR ENDED OR THE VEHICLE WON'T SHIFT GOING ON THE HIGHWAY AND WILL CAUSE AN ACCIDENT. DOESN'T MATTER WHAT THE TEMP IS OUTSIDE OR TEMP OF VEHICLE. SHIFTING IS A JERKY MOTION. HAVEN'T MADE THE FIRST PAYMENT AND ALREADY HEADED TO DEALER. I SPOKE WITH SALESMAN AND HE SAID HE IS HAVING SAME ISSUES WITH HIS NEW JEEP. IT SHOULD BE UNDER WARRANTY BUT I AM NOT HAPPY THAT I HAVE A BRAND NEW VEHICLE AND PAID THIS MUCH MONEY FOR IT AND IT ALREADY HAS ISSUES - MAJOR IF IT IS TRANSMISSION.
Mfg Campaign: 10855417
Recall Date: Apr 14, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN AREA AND CAUSED A SEVERE BURNING SENSATION TO THE SKIN. THE CONTACT ALSO SUSTAINED BRUISING TO THE RIGHT BREAST FROM THE SEAT BELT WEBBING. IN ADDITION, THE ENTIRE ABDOMEN AREA BECAME SWOLLEN AND THE RIGHT LOWER SIDE WAS MORE SEVERELY SWOLLEN. THE CONTACT'S LEFT WRIST WAS BROKEN AND THE LEFT KNEE WAS SWOLLEN AND BRUISED. THE CONTACT REQUIRED MEDICAL ATTENTION AND EXPRESSED CONCERN OF THE POTENTIAL HEALTH HAZARD OF BREATHING THE CHEMICALS EMITTED FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN AREA AND CAUSED A SEVERE BURNING SENSATION TO THE SKIN. THE CONTACT ALSO SUSTAINED BRUISING TO THE RIGHT BREAST FROM THE SEAT BELT WEBBING. IN ADDITION, THE ENTIRE ABDOMEN AREA BECAME SWOLLEN AND THE RIGHT LOWER SIDE WAS MORE SEVERELY SWOLLEN. THE CONTACT'S LEFT WRIST WAS BROKEN AND THE LEFT KNEE WAS SWOLLEN AND BRUISED. THE CONTACT REQUIRED MEDICAL ATTENTION AND EXPRESSED CONCERN OF THE POTENTIAL HEALTH HAZARD OF BREATHING THE CHEMICALS EMITTED FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN AREA AND CAUSED A SEVERE BURNING SENSATION TO THE SKIN. THE CONTACT ALSO SUSTAINED BRUISING TO THE RIGHT BREAST FROM THE SEAT BELT WEBBING. IN ADDITION, THE ENTIRE ABDOMEN AREA BECAME SWOLLEN AND THE RIGHT LOWER SIDE WAS MORE SEVERELY SWOLLEN. THE CONTACT'S LEFT WRIST WAS BROKEN AND THE LEFT KNEE WAS SWOLLEN AND BRUISED. THE CONTACT REQUIRED MEDICAL ATTENTION AND EXPRESSED CONCERN OF THE POTENTIAL HEALTH HAZARD OF BREATHING THE CHEMICALS EMITTED FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 10839068
Recall Date: Feb 29, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS
Corrective Action:
THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS
Additional Notes:
THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS
Mfg Campaign: 10824042
Recall Date: Feb 3, 2016
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