Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Accessible Technologies, Inc.
Safety Issue:
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 19, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S85
Recall Date: Nov 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S28
Recall Date: Apr 27, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S16
Recall Date: Mar 23, 2016
Consumer Complaints
413 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10897169
Recall Date: Aug 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Mfg Campaign: 10894321
Recall Date: Aug 9, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211. ....UPDATED 09/19/16 *BF *TR
Mfg Campaign: 10894321
Recall Date: Aug 9, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10893181
Recall Date: Aug 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10893181
Recall Date: Aug 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE PURCHASED A 2016 JEEP GRAND CHEROKEE ON JULY 25TH AT CROWN CHRYSLER OF DUBLIN, OHIO. DURING THE TEST DRIVE, THE CAR FAILED TO PUSH START. AFTER IT STARTED THE SALESPERSON ADVISED HE'D HAVE IT LOOKED AT, DIAGNOSED, AND FIXED BEFORE PURCHASE.TWO DAYS LATER THE CHECK ENGINE LIGHT BEGAN APPEARING. AFTER 3 CYCLES OF STARTING AND STOPPING THE VEHICLE THE LIGHT DID NOT GO OFF. I STOPPED INTO THE DEALERSHIP ON SATURDAY MORNING AND AFTER WAITING FOR 47 MINUTES THE SERVICE MANAGER WAS ABLE TO PLUG IN A COMPUTER AND DETERMINE THERE WAS AN EMISSIONS LEAK.THE EARLIEST APPT WAS THE FOLLOWING FRIDAY. ON SUNDAY, AFTER FILLING THE TANK WITH GAS, IT FAILED TO PUSH START AFTER 11 ATTEMPTS WHICH INDICATES THAT THE SALESPERSON FAILED TO HAVE IT LOOKED AT, DIAGNOSED, AND FIXED AS PROMISED PRIOR TO THE SALE. I WAS GIVEN A LOANER ON MONDAY AND FOUND THIS WEBSITE, PLUGGED IN THE VIN AND NOTICED THERE WAS A RECALL (S28) FOR IT! I ADVISED THE DEALER TO HAVE IT FIXED. THE DEALER STATED "YOUR VEHICLE WASN'T MADE WITHIN THE TIME FRAME FOR THAT RECALL SO IT ISN'T NECESSARY" I CALLED CHRYSLER CUST SERVICE AND THEY ADVISED THAT IT MOST CERTAINLY WAS AND IS MANDATED TO BE REPAIRED. THIS ENTIRE SITUATION IS UNSETTLING TO SAY THE LEAST. WE'VE HAD THIS VEHICLE FOR LESS THAN 10 DAYS AND THERE IS LITTLE FAITH IN THE PERFORMANCE OF THIS BRAND NEW VEHICLE AND ZERO TRUST THAT THE DEALERSHIP WILL DO THE NEEDFUL IN DIAGNOSING, FIXING, AND AT THE VERY LEAST COMPLETING A MANDATED RECALL (S28) I FEAR THAT THIS VEHICLE IS A LEMON. ESPECIALLY AFTER READING THE HORROR STORIES REGARDING TRANSMISSIONS, GEAR ISSUES, AND UNRESOLVED ISSUES FROM OTHER COMPLAINTS. I WILL POST AN UPDATE WHEN WE ARE TO BE PICKING UP THE VEHICLE BUT FOR NOW WE ARE NOT SATISFIED WITH THE VEHICLE OR CROWN DEALERSHIP OF DUBLIN, OHIO.
Corrective Action:
WE PURCHASED A 2016 JEEP GRAND CHEROKEE ON JULY 25TH AT CROWN CHRYSLER OF DUBLIN, OHIO. DURING THE TEST DRIVE, THE CAR FAILED TO PUSH START. AFTER IT STARTED THE SALESPERSON ADVISED HE'D HAVE IT LOOKED AT, DIAGNOSED, AND FIXED BEFORE PURCHASE.TWO DAYS LATER THE CHECK ENGINE LIGHT BEGAN APPEARING. AFTER 3 CYCLES OF STARTING AND STOPPING THE VEHICLE THE LIGHT DID NOT GO OFF. I STOPPED INTO THE DEALERSHIP ON SATURDAY MORNING AND AFTER WAITING FOR 47 MINUTES THE SERVICE MANAGER WAS ABLE TO PLUG IN A COMPUTER AND DETERMINE THERE WAS AN EMISSIONS LEAK.THE EARLIEST APPT WAS THE FOLLOWING FRIDAY. ON SUNDAY, AFTER FILLING THE TANK WITH GAS, IT FAILED TO PUSH START AFTER 11 ATTEMPTS WHICH INDICATES THAT THE SALESPERSON FAILED TO HAVE IT LOOKED AT, DIAGNOSED, AND FIXED AS PROMISED PRIOR TO THE SALE. I WAS GIVEN A LOANER ON MONDAY AND FOUND THIS WEBSITE, PLUGGED IN THE VIN AND NOTICED THERE WAS A RECALL (S28) FOR IT! I ADVISED THE DEALER TO HAVE IT FIXED. THE DEALER STATED "YOUR VEHICLE WASN'T MADE WITHIN THE TIME FRAME FOR THAT RECALL SO IT ISN'T NECESSARY" I CALLED CHRYSLER CUST SERVICE AND THEY ADVISED THAT IT MOST CERTAINLY WAS AND IS MANDATED TO BE REPAIRED. THIS ENTIRE SITUATION IS UNSETTLING TO SAY THE LEAST. WE'VE HAD THIS VEHICLE FOR LESS THAN 10 DAYS AND THERE IS LITTLE FAITH IN THE PERFORMANCE OF THIS BRAND NEW VEHICLE AND ZERO TRUST THAT THE DEALERSHIP WILL DO THE NEEDFUL IN DIAGNOSING, FIXING, AND AT THE VERY LEAST COMPLETING A MANDATED RECALL (S28) I FEAR THAT THIS VEHICLE IS A LEMON. ESPECIALLY AFTER READING THE HORROR STORIES REGARDING TRANSMISSIONS, GEAR ISSUES, AND UNRESOLVED ISSUES FROM OTHER COMPLAINTS. I WILL POST AN UPDATE WHEN WE ARE TO BE PICKING UP THE VEHICLE BUT FOR NOW WE ARE NOT SATISFIED WITH THE VEHICLE OR CROWN DEALERSHIP OF DUBLIN, OHIO.
Additional Notes:
WE PURCHASED A 2016 JEEP GRAND CHEROKEE ON JULY 25TH AT CROWN CHRYSLER OF DUBLIN, OHIO. DURING THE TEST DRIVE, THE CAR FAILED TO PUSH START. AFTER IT STARTED THE SALESPERSON ADVISED HE'D HAVE IT LOOKED AT, DIAGNOSED, AND FIXED BEFORE PURCHASE.TWO DAYS LATER THE CHECK ENGINE LIGHT BEGAN APPEARING. AFTER 3 CYCLES OF STARTING AND STOPPING THE VEHICLE THE LIGHT DID NOT GO OFF. I STOPPED INTO THE DEALERSHIP ON SATURDAY MORNING AND AFTER WAITING FOR 47 MINUTES THE SERVICE MANAGER WAS ABLE TO PLUG IN A COMPUTER AND DETERMINE THERE WAS AN EMISSIONS LEAK.THE EARLIEST APPT WAS THE FOLLOWING FRIDAY. ON SUNDAY, AFTER FILLING THE TANK WITH GAS, IT FAILED TO PUSH START AFTER 11 ATTEMPTS WHICH INDICATES THAT THE SALESPERSON FAILED TO HAVE IT LOOKED AT, DIAGNOSED, AND FIXED AS PROMISED PRIOR TO THE SALE. I WAS GIVEN A LOANER ON MONDAY AND FOUND THIS WEBSITE, PLUGGED IN THE VIN AND NOTICED THERE WAS A RECALL (S28) FOR IT! I ADVISED THE DEALER TO HAVE IT FIXED. THE DEALER STATED "YOUR VEHICLE WASN'T MADE WITHIN THE TIME FRAME FOR THAT RECALL SO IT ISN'T NECESSARY" I CALLED CHRYSLER CUST SERVICE AND THEY ADVISED THAT IT MOST CERTAINLY WAS AND IS MANDATED TO BE REPAIRED. THIS ENTIRE SITUATION IS UNSETTLING TO SAY THE LEAST. WE'VE HAD THIS VEHICLE FOR LESS THAN 10 DAYS AND THERE IS LITTLE FAITH IN THE PERFORMANCE OF THIS BRAND NEW VEHICLE AND ZERO TRUST THAT THE DEALERSHIP WILL DO THE NEEDFUL IN DIAGNOSING, FIXING, AND AT THE VERY LEAST COMPLETING A MANDATED RECALL (S28) I FEAR THAT THIS VEHICLE IS A LEMON. ESPECIALLY AFTER READING THE HORROR STORIES REGARDING TRANSMISSIONS, GEAR ISSUES, AND UNRESOLVED ISSUES FROM OTHER COMPLAINTS. I WILL POST AN UPDATE WHEN WE ARE TO BE PICKING UP THE VEHICLE BUT FOR NOW WE ARE NOT SATISFIED WITH THE VEHICLE OR CROWN DEALERSHIP OF DUBLIN, OHIO.
Mfg Campaign: 10892656
Recall Date: Aug 2, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Mfg Campaign: 10889223
Recall Date: Jul 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Mfg Campaign: 10889289
Recall Date: Jul 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 09/29/16*LJ
Mfg Campaign: 10889289
Recall Date: Jul 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WIDE SCREEN RADIO IS NOT SECURE ENOUGH TO PREVENT THIEF. THIEVES BREAK OUT LEFT PASSENGER REAR DOOR WINDOW, CLIMB IN AND IN TWO MINUTES STEAL THE RADIO. MORE SECURITY NEEDS TO BE IN PLACE ON THI RADIO.
Corrective Action:
THE WIDE SCREEN RADIO IS NOT SECURE ENOUGH TO PREVENT THIEF. THIEVES BREAK OUT LEFT PASSENGER REAR DOOR WINDOW, CLIMB IN AND IN TWO MINUTES STEAL THE RADIO. MORE SECURITY NEEDS TO BE IN PLACE ON THI RADIO.
Additional Notes:
THE WIDE SCREEN RADIO IS NOT SECURE ENOUGH TO PREVENT THIEF. THIEVES BREAK OUT LEFT PASSENGER REAR DOOR WINDOW, CLIMB IN AND IN TWO MINUTES STEAL THE RADIO. MORE SECURITY NEEDS TO BE IN PLACE ON THI RADIO.
Mfg Campaign: 10888868
Recall Date: Jul 27, 2016
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURING THE TRIP THROUGH THE TUNNEL. ONCE PULLED OVER, IT WAS DISCOVERED THAT THE ENGINE WAS ON, BUT DID NOT RESPOND TO THE PEDAL. TURNING OFF AND RESTARTING THE VEHICLE ALLOWED THE PEDAL TO FUNCTION AGAIN. THIS WAS PURCHASED BRAND NEW ONLY TWO AND HALF WEEKS PRIOR. THIS VEHICLE WAS BROUGHT TO TWO DEALERS AND HAS BEEN WITH THEM FOR THE PAST TWO WEEKS. THE PROBLEM CAN NOT BE DIAGNOSED, SO NO REPAIR WAS COMPLETED BY CHRYSLER. I EXPECT THIS DANGEROUS EVENT TO REOCCUR. I DO NOT FEEL SAFE IN THIS PARTICULAR VEHICLE AND WILL NOT DRIVE IT. CHRYSLER HAS ONLY OFFERED WORDS OF CONSOLATION.
Corrective Action:
THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURING THE TRIP THROUGH THE TUNNEL. ONCE PULLED OVER, IT WAS DISCOVERED THAT THE ENGINE WAS ON, BUT DID NOT RESPOND TO THE PEDAL. TURNING OFF AND RESTARTING THE VEHICLE ALLOWED THE PEDAL TO FUNCTION AGAIN. THIS WAS PURCHASED BRAND NEW ONLY TWO AND HALF WEEKS PRIOR. THIS VEHICLE WAS BROUGHT TO TWO DEALERS AND HAS BEEN WITH THEM FOR THE PAST TWO WEEKS. THE PROBLEM CAN NOT BE DIAGNOSED, SO NO REPAIR WAS COMPLETED BY CHRYSLER. I EXPECT THIS DANGEROUS EVENT TO REOCCUR. I DO NOT FEEL SAFE IN THIS PARTICULAR VEHICLE AND WILL NOT DRIVE IT. CHRYSLER HAS ONLY OFFERED WORDS OF CONSOLATION.
Additional Notes:
THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURING THE TRIP THROUGH THE TUNNEL. ONCE PULLED OVER, IT WAS DISCOVERED THAT THE ENGINE WAS ON, BUT DID NOT RESPOND TO THE PEDAL. TURNING OFF AND RESTARTING THE VEHICLE ALLOWED THE PEDAL TO FUNCTION AGAIN. THIS WAS PURCHASED BRAND NEW ONLY TWO AND HALF WEEKS PRIOR. THIS VEHICLE WAS BROUGHT TO TWO DEALERS AND HAS BEEN WITH THEM FOR THE PAST TWO WEEKS. THE PROBLEM CAN NOT BE DIAGNOSED, SO NO REPAIR WAS COMPLETED BY CHRYSLER. I EXPECT THIS DANGEROUS EVENT TO REOCCUR. I DO NOT FEEL SAFE IN THIS PARTICULAR VEHICLE AND WILL NOT DRIVE IT. CHRYSLER HAS ONLY OFFERED WORDS OF CONSOLATION.
Mfg Campaign: 10884862
Recall Date: Jul 14, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON 3 SEPARATE OCCASIONS (SO FAR), OCCURRING WHEN THE VEHICLE HAD AROUND 200, 300, AND 900 MILES ON IT, I TRIED TO ACCELERATE AFTER A STOP BUT THE VEHICLE STRUGGLED TO MOVE BEYOND MAYBE 15-20 MPH. EACH TIME, THE ENGINE LOUDLY ROARED AND REVVED, AND, UPON GLANCING AT THE DASHBOARD, I SAW VERY HIGH RPM, NEAR THE REDLINE. EACH TIME, I WAS IN TRAFFIC WITH VEHICLES BEHIND ME, BUT FORTUNATELY (WITH USE OF MY EMERGENCY FLASHERS) I AVOIDED A COLLISION. IN THE 2ND EPISODE, I WAS ON THE ON RAMP TO AN EXPRESSWAY IN DOWNTOWN SEATTLE. IN TWO OF THE EPISODES, I PULLED OFF THE ROAD TO DROP THE RPM TO IDLE, JIGGLED THE SHIFTER, AND WHEN I MOVED FORWARD AGAIN, THE TRANSMISSION SEEMED TO FUNCTION NORMALLY. IN THE ABOVE EXPRESSWAY EPISODE, I LET OFF THE GAS PEDAL AND DID THE SAME WITH THE SHIFTER (ON THE FLY) AND SOMEHOW THE RPM DROPPED AND THE TRANSMISSION BEGAN TO RESPOND AGAIN. AFTER THE 1ST EPISODE OCCURRED, I HAVE BEEN EXTRA CAREFUL TO MAKE SURE THE SHIFTER IS SEATED IN DRIVE WHEN I BEGIN TO MOVE FORWARD, PLUS I DON'T TOUCH IT WHILE DRIVING, SO I DON'T BELIEVE THE SHIFTER POSITION IS THE PROBLEM. I HAVE SPECULATED THAT THE TRANSMISSION TOGGLES BETWEEN DRIVE AND NEUTRAL, BUT I THINK IT'S MORE LIKELY THAT THE TRANSMISSION GETS STUCK IN 1ST GEAR, WITH INABILITY TO PROGRESS TO HIGHER GEARS. IN AT LEAST THE LAST INCIDENT, THE VEHICLE HAD JUST RESTARTED DUE TO ACTIVATION OF THE ELECTRONIC STOP-START SYSTEM (ESS), SO IT'S POSSIBLE THAT IS INVOLVED. I TALKED WITH JEEP CUSTOMER SERVICE AND WILL BRING THE VEHICLE IN FOR SERVICE ASAP, BUT DECIDED TO REPORT HERE, AS WELL, SINCE I FEEL I WAS IN DANGER WHEN THIS OCCURRED.
Corrective Action:
ON 3 SEPARATE OCCASIONS (SO FAR), OCCURRING WHEN THE VEHICLE HAD AROUND 200, 300, AND 900 MILES ON IT, I TRIED TO ACCELERATE AFTER A STOP BUT THE VEHICLE STRUGGLED TO MOVE BEYOND MAYBE 15-20 MPH. EACH TIME, THE ENGINE LOUDLY ROARED AND REVVED, AND, UPON GLANCING AT THE DASHBOARD, I SAW VERY HIGH RPM, NEAR THE REDLINE. EACH TIME, I WAS IN TRAFFIC WITH VEHICLES BEHIND ME, BUT FORTUNATELY (WITH USE OF MY EMERGENCY FLASHERS) I AVOIDED A COLLISION. IN THE 2ND EPISODE, I WAS ON THE ON RAMP TO AN EXPRESSWAY IN DOWNTOWN SEATTLE. IN TWO OF THE EPISODES, I PULLED OFF THE ROAD TO DROP THE RPM TO IDLE, JIGGLED THE SHIFTER, AND WHEN I MOVED FORWARD AGAIN, THE TRANSMISSION SEEMED TO FUNCTION NORMALLY. IN THE ABOVE EXPRESSWAY EPISODE, I LET OFF THE GAS PEDAL AND DID THE SAME WITH THE SHIFTER (ON THE FLY) AND SOMEHOW THE RPM DROPPED AND THE TRANSMISSION BEGAN TO RESPOND AGAIN. AFTER THE 1ST EPISODE OCCURRED, I HAVE BEEN EXTRA CAREFUL TO MAKE SURE THE SHIFTER IS SEATED IN DRIVE WHEN I BEGIN TO MOVE FORWARD, PLUS I DON'T TOUCH IT WHILE DRIVING, SO I DON'T BELIEVE THE SHIFTER POSITION IS THE PROBLEM. I HAVE SPECULATED THAT THE TRANSMISSION TOGGLES BETWEEN DRIVE AND NEUTRAL, BUT I THINK IT'S MORE LIKELY THAT THE TRANSMISSION GETS STUCK IN 1ST GEAR, WITH INABILITY TO PROGRESS TO HIGHER GEARS. IN AT LEAST THE LAST INCIDENT, THE VEHICLE HAD JUST RESTARTED DUE TO ACTIVATION OF THE ELECTRONIC STOP-START SYSTEM (ESS), SO IT'S POSSIBLE THAT IS INVOLVED. I TALKED WITH JEEP CUSTOMER SERVICE AND WILL BRING THE VEHICLE IN FOR SERVICE ASAP, BUT DECIDED TO REPORT HERE, AS WELL, SINCE I FEEL I WAS IN DANGER WHEN THIS OCCURRED.
Additional Notes:
ON 3 SEPARATE OCCASIONS (SO FAR), OCCURRING WHEN THE VEHICLE HAD AROUND 200, 300, AND 900 MILES ON IT, I TRIED TO ACCELERATE AFTER A STOP BUT THE VEHICLE STRUGGLED TO MOVE BEYOND MAYBE 15-20 MPH. EACH TIME, THE ENGINE LOUDLY ROARED AND REVVED, AND, UPON GLANCING AT THE DASHBOARD, I SAW VERY HIGH RPM, NEAR THE REDLINE. EACH TIME, I WAS IN TRAFFIC WITH VEHICLES BEHIND ME, BUT FORTUNATELY (WITH USE OF MY EMERGENCY FLASHERS) I AVOIDED A COLLISION. IN THE 2ND EPISODE, I WAS ON THE ON RAMP TO AN EXPRESSWAY IN DOWNTOWN SEATTLE. IN TWO OF THE EPISODES, I PULLED OFF THE ROAD TO DROP THE RPM TO IDLE, JIGGLED THE SHIFTER, AND WHEN I MOVED FORWARD AGAIN, THE TRANSMISSION SEEMED TO FUNCTION NORMALLY. IN THE ABOVE EXPRESSWAY EPISODE, I LET OFF THE GAS PEDAL AND DID THE SAME WITH THE SHIFTER (ON THE FLY) AND SOMEHOW THE RPM DROPPED AND THE TRANSMISSION BEGAN TO RESPOND AGAIN. AFTER THE 1ST EPISODE OCCURRED, I HAVE BEEN EXTRA CAREFUL TO MAKE SURE THE SHIFTER IS SEATED IN DRIVE WHEN I BEGIN TO MOVE FORWARD, PLUS I DON'T TOUCH IT WHILE DRIVING, SO I DON'T BELIEVE THE SHIFTER POSITION IS THE PROBLEM. I HAVE SPECULATED THAT THE TRANSMISSION TOGGLES BETWEEN DRIVE AND NEUTRAL, BUT I THINK IT'S MORE LIKELY THAT THE TRANSMISSION GETS STUCK IN 1ST GEAR, WITH INABILITY TO PROGRESS TO HIGHER GEARS. IN AT LEAST THE LAST INCIDENT, THE VEHICLE HAD JUST RESTARTED DUE TO ACTIVATION OF THE ELECTRONIC STOP-START SYSTEM (ESS), SO IT'S POSSIBLE THAT IS INVOLVED. I TALKED WITH JEEP CUSTOMER SERVICE AND WILL BRING THE VEHICLE IN FOR SERVICE ASAP, BUT DECIDED TO REPORT HERE, AS WELL, SINCE I FEEL I WAS IN DANGER WHEN THIS OCCURRED.
Mfg Campaign: 10883480
Recall Date: Jul 8, 2016
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW JEEP CHEROKEE SUMMIT VIN # [XXX] , BE ADVISED THE CAR CANNOT BE REGISTERED, AND IS IN RECALL . THE DEALERSHIP STOPPED RETURNING PHONE CALLS ,AND CANNOT BE REACHED . I BELIEVE THERE IS SOME TYPE OF FRAUD ONGOING, IF THIS CANNOT BE RECTIFIED IMMEDIATELY , I AM LEFT WITH NO OTHER RECOURSE THAN TO NOTIFY THE POLICE , AND GET MY ATTORNEY'S INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I PURCHASED A NEW JEEP CHEROKEE SUMMIT VIN # [XXX] , BE ADVISED THE CAR CANNOT BE REGISTERED, AND IS IN RECALL . THE DEALERSHIP STOPPED RETURNING PHONE CALLS ,AND CANNOT BE REACHED . I BELIEVE THERE IS SOME TYPE OF FRAUD ONGOING, IF THIS CANNOT BE RECTIFIED IMMEDIATELY , I AM LEFT WITH NO OTHER RECOURSE THAN TO NOTIFY THE POLICE , AND GET MY ATTORNEY'S INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I PURCHASED A NEW JEEP CHEROKEE SUMMIT VIN # [XXX] , BE ADVISED THE CAR CANNOT BE REGISTERED, AND IS IN RECALL . THE DEALERSHIP STOPPED RETURNING PHONE CALLS ,AND CANNOT BE REACHED . I BELIEVE THERE IS SOME TYPE OF FRAUD ONGOING, IF THIS CANNOT BE RECTIFIED IMMEDIATELY , I AM LEFT WITH NO OTHER RECOURSE THAN TO NOTIFY THE POLICE , AND GET MY ATTORNEY'S INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10881708
Recall Date: Jun 30, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10877069
Recall Date: Jun 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10877069
Recall Date: Jun 28, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10876107
Recall Date: Jun 23, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10876107
Recall Date: Jun 23, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MADE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CALIPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND 16V168000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,039. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MADE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CALIPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND 16V168000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,039. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MADE A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CALIPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND 16V168000 (SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,039. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10876115
Recall Date: Jun 23, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Mfg Campaign: 10875591
Recall Date: Jun 21, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Mfg Campaign: 10875591
Recall Date: Jun 21, 2016
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