Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Gladiator vehicles. The transmission parking wheel may not properly engage with the parking mechanism.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z84
Recall Date: Aug 25, 2022
Consumer Complaints
129 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573476
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573476
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I had a collision incident with my car and an electric pole that broke in half. The airbag did not deploy at all and liberty mutual had deemed my car totaled after having it evaluated at 2020 Auto Body. I had contacted Jeep to complain about safety in regards to what I think is a defected airbag and they had asked me to send photos of my Jeep after the incident. And without asking how fast I was going and having everything based on the photo, Jeep states they will not do any further investigation because based on the photos the deceleration of my car during the incident was not enough to deploy the air bag. I tried to ask them multiple times to email me an explanation of how they determined that the airbag is not defected based on the photos I sent and have not gotten a response except that the case was closed. They refused to email an explanation and would only want to schedule a phone call to explain. I told them I rather have it email for documentation purposes. I am reporting this airbag deployment incident because of safety concerns. Liberty Mutual Claims Contact: Name: Alexis Chavis Case Number: [XXX] Ph: 602-760-0738 Email: Alexis.chavis@libertymutual.com Liberty Mutual Claims Supervisor Contact: Name: Jamie West Ph: 630-393-7913 Email: jamie.west@libertymutual.com 2020 Auto Body Repair Shop Name: Kaleb Nishijo Ph: 808-836-7646 Email: kaleb2020abhawaii@gmail.com Address: 2855 Kaihikapu St Honolulu, HI 96819 Jeep Claim Investigator/Contact Name: Paul Aubin Ph: 844-533-7928 Jeep Case Number: [XXX] Email: Paul.aubin@external.stellantis.com My Contact: Name: [XXX] Ph: [XXX] Email: [XXX] Police Report: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I had a collision incident with my car and an electric pole that broke in half. The airbag did not deploy at all and liberty mutual had deemed my car totaled after having it evaluated at 2020 Auto Body. I had contacted Jeep to complain about safety in regards to what I think is a defected airbag and they had asked me to send photos of my Jeep after the incident. And without asking how fast I was going and having everything based on the photo, Jeep states they will not do any further investigation because based on the photos the deceleration of my car during the incident was not enough to deploy the air bag. I tried to ask them multiple times to email me an explanation of how they determined that the airbag is not defected based on the photos I sent and have not gotten a response except that the case was closed. They refused to email an explanation and would only want to schedule a phone call to explain. I told them I rather have it email for documentation purposes. I am reporting this airbag deployment incident because of safety concerns. Liberty Mutual Claims Contact: Name: Alexis Chavis Case Number: [XXX] Ph: 602-760-0738 Email: Alexis.chavis@libertymutual.com Liberty Mutual Claims Supervisor Contact: Name: Jamie West Ph: 630-393-7913 Email: jamie.west@libertymutual.com 2020 Auto Body Repair Shop Name: Kaleb Nishijo Ph: 808-836-7646 Email: kaleb2020abhawaii@gmail.com Address: 2855 Kaihikapu St Honolulu, HI 96819 Jeep Claim Investigator/Contact Name: Paul Aubin Ph: 844-533-7928 Jeep Case Number: [XXX] Email: Paul.aubin@external.stellantis.com My Contact: Name: [XXX] Ph: [XXX] Email: [XXX] Police Report: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I had a collision incident with my car and an electric pole that broke in half. The airbag did not deploy at all and liberty mutual had deemed my car totaled after having it evaluated at 2020 Auto Body. I had contacted Jeep to complain about safety in regards to what I think is a defected airbag and they had asked me to send photos of my Jeep after the incident. And without asking how fast I was going and having everything based on the photo, Jeep states they will not do any further investigation because based on the photos the deceleration of my car during the incident was not enough to deploy the air bag. I tried to ask them multiple times to email me an explanation of how they determined that the airbag is not defected based on the photos I sent and have not gotten a response except that the case was closed. They refused to email an explanation and would only want to schedule a phone call to explain. I told them I rather have it email for documentation purposes. I am reporting this airbag deployment incident because of safety concerns. Liberty Mutual Claims Contact: Name: Alexis Chavis Case Number: [XXX] Ph: 602-760-0738 Email: Alexis.chavis@libertymutual.com Liberty Mutual Claims Supervisor Contact: Name: Jamie West Ph: 630-393-7913 Email: jamie.west@libertymutual.com 2020 Auto Body Repair Shop Name: Kaleb Nishijo Ph: 808-836-7646 Email: kaleb2020abhawaii@gmail.com Address: 2855 Kaihikapu St Honolulu, HI 96819 Jeep Claim Investigator/Contact Name: Paul Aubin Ph: 844-533-7928 Jeep Case Number: [XXX] Email: Paul.aubin@external.stellantis.com My Contact: Name: [XXX] Ph: [XXX] Email: [XXX] Police Report: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572199
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567979
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567979
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567979
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Snow builds up on the LED headlights and fog lights, rendering them useless when driving at night.
Corrective Action:
Snow builds up on the LED headlights and fog lights, rendering them useless when driving at night.
Additional Notes:
Snow builds up on the LED headlights and fog lights, rendering them useless when driving at night.
Mfg Campaign: 11565286
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving in snowy conditions, snow built up in front of the headlights, blocking them. I had to stop multiple times to sweep the snow out from the socket the headlight is recessed into to get light to project onto thr road. These are the factory LED headlights, which do not produce enough heat to melt the snow, unlike halogen headlights. Not having lights while driving in the snow is scary, as is having to stop in poor conditions on the side of the road. The lights need to be heated or shielded in some way to prevent this from happening.
Corrective Action:
While driving in snowy conditions, snow built up in front of the headlights, blocking them. I had to stop multiple times to sweep the snow out from the socket the headlight is recessed into to get light to project onto thr road. These are the factory LED headlights, which do not produce enough heat to melt the snow, unlike halogen headlights. Not having lights while driving in the snow is scary, as is having to stop in poor conditions on the side of the road. The lights need to be heated or shielded in some way to prevent this from happening.
Additional Notes:
While driving in snowy conditions, snow built up in front of the headlights, blocking them. I had to stop multiple times to sweep the snow out from the socket the headlight is recessed into to get light to project onto thr road. These are the factory LED headlights, which do not produce enough heat to melt the snow, unlike halogen headlights. Not having lights while driving in the snow is scary, as is having to stop in poor conditions on the side of the road. The lights need to be heated or shielded in some way to prevent this from happening.
Mfg Campaign: 11565378
Recall Date: Jan 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Heavy vibration in steering wheel when hit bumps at highway speeds. This started in Nov 2022 when the Jeep was 5 months old. The dealer replaced the steering damper under warranty. It happened again in the summer of 2023. The steering damper was replaced again. It continues to happen and is now at the dealer for the fifth time with the same issue. The dealership confirms the condition reported each time. They do not know how to fix it and suggest new tires as the Bridgestones that came on the vehicle may be causing this issue. No modifications were made to any of these components. It has the original suspension and tires that came with it when purchased new in June 2022.
Corrective Action:
Heavy vibration in steering wheel when hit bumps at highway speeds. This started in Nov 2022 when the Jeep was 5 months old. The dealer replaced the steering damper under warranty. It happened again in the summer of 2023. The steering damper was replaced again. It continues to happen and is now at the dealer for the fifth time with the same issue. The dealership confirms the condition reported each time. They do not know how to fix it and suggest new tires as the Bridgestones that came on the vehicle may be causing this issue. No modifications were made to any of these components. It has the original suspension and tires that came with it when purchased new in June 2022.
Additional Notes:
Heavy vibration in steering wheel when hit bumps at highway speeds. This started in Nov 2022 when the Jeep was 5 months old. The dealer replaced the steering damper under warranty. It happened again in the summer of 2023. The steering damper was replaced again. It continues to happen and is now at the dealer for the fifth time with the same issue. The dealership confirms the condition reported each time. They do not know how to fix it and suggest new tires as the Bridgestones that came on the vehicle may be causing this issue. No modifications were made to any of these components. It has the original suspension and tires that came with it when purchased new in June 2022.
Mfg Campaign: 11559273
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Heavy vibration in steering wheel when hit bumps at highway speeds. This started in Nov 2022 when the Jeep was 5 months old. The dealer replaced the steering damper under warranty. It happened again in the summer of 2023. The steering damper was replaced again. It continues to happen and is now at the dealer for the fifth time with the same issue. The dealership confirms the condition reported each time. They do not know how to fix it and suggest new tires as the Bridgestones that came on the vehicle may be causing this issue. No modifications were made to any of these components. It has the original suspension and tires that came with it when purchased new in June 2022.
Corrective Action:
Heavy vibration in steering wheel when hit bumps at highway speeds. This started in Nov 2022 when the Jeep was 5 months old. The dealer replaced the steering damper under warranty. It happened again in the summer of 2023. The steering damper was replaced again. It continues to happen and is now at the dealer for the fifth time with the same issue. The dealership confirms the condition reported each time. They do not know how to fix it and suggest new tires as the Bridgestones that came on the vehicle may be causing this issue. No modifications were made to any of these components. It has the original suspension and tires that came with it when purchased new in June 2022.
Additional Notes:
Heavy vibration in steering wheel when hit bumps at highway speeds. This started in Nov 2022 when the Jeep was 5 months old. The dealer replaced the steering damper under warranty. It happened again in the summer of 2023. The steering damper was replaced again. It continues to happen and is now at the dealer for the fifth time with the same issue. The dealership confirms the condition reported each time. They do not know how to fix it and suggest new tires as the Bridgestones that came on the vehicle may be causing this issue. No modifications were made to any of these components. It has the original suspension and tires that came with it when purchased new in June 2022.
Mfg Campaign: 11559273
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11557087
Recall Date: Nov 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The drivetrain will stop the vehicle from moving it is at a dealership in st Augustine fl right now and is waiting for a diagnosis. This is a safety risk because it does This while traveling. also will not go into parkand will not start.
Corrective Action:
The drivetrain will stop the vehicle from moving it is at a dealership in st Augustine fl right now and is waiting for a diagnosis. This is a safety risk because it does This while traveling. also will not go into parkand will not start.
Additional Notes:
The drivetrain will stop the vehicle from moving it is at a dealership in st Augustine fl right now and is waiting for a diagnosis. This is a safety risk because it does This while traveling. also will not go into parkand will not start.
Mfg Campaign: 11554893
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Corrective Action:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Additional Notes:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Mfg Campaign: 11554468
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Corrective Action:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Additional Notes:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Mfg Campaign: 11554468
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Corrective Action:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Additional Notes:
I was driving when suddenly I got a message that said “service shifter” I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn’t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said “‘nothing was found” when clearly I have proof of the messages and I have witness”s that have been with me when it’s happened, twice I almost crashed. I’m scared to even drive the truck now.
Mfg Campaign: 11554468
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On 10/29/2023 I was driving down the road and I turned on my windshield defrost and my windshield just starting cracking. The crack is about 8-9 inches long upon initial crack and it is continuing to spread.
Corrective Action:
On 10/29/2023 I was driving down the road and I turned on my windshield defrost and my windshield just starting cracking. The crack is about 8-9 inches long upon initial crack and it is continuing to spread.
Additional Notes:
On 10/29/2023 I was driving down the road and I turned on my windshield defrost and my windshield just starting cracking. The crack is about 8-9 inches long upon initial crack and it is continuing to spread.
Mfg Campaign: 11552484
Recall Date: Oct 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Corrective Action:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Additional Notes:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Mfg Campaign: 11550785
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Corrective Action:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Additional Notes:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Mfg Campaign: 11550785
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Corrective Action:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Additional Notes:
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Mfg Campaign: 11550785
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available
Mfg Campaign: 11546907
Recall Date: Sep 27, 2023
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