Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Gladiator vehicles. The transmission parking wheel may not properly engage with the parking mechanism.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z84
Recall Date: Aug 25, 2022
Consumer Complaints
129 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In the early afternoon hours of July 5, 2024, our 2022 jeep gladiator rubicon with only 18,000 miles spontaneously combusted in our driveway after being parked there for just under 24 hours. While working in the yard, my husband noticed thick black smoke coming from the engine. The smoke quickly turned into flames then rapidly intensified as it spread throughout the engine, cabin and then ultimately the entire jeep. The jeep was a total and complete loss with Jeep claiming no responsibility whatsoever. We have over $60,000 in damages to our home, driveway, landscaping and soil (PFAS) from the fire, NOT including the jeep itself. Note *The engine light did go on about a month prior to the fire, which from what we were told by Jeep service dept, was due to multiple misfires. This issue was resolved immediately. After the fire, the jeep was inspected by our insurance company and also by Jeep. Because the fire was so intense and quickly spread, there wasn’t anything left. Jeep never returned our calls and never once tried to make things right! Our safety was at risk for obvious reasons. The Jeep spontaneously started on fire due to no fault of our own. Had we not have been home, or had the Jeep been parked in our garage, facing the garage or the fire started at night while we were sleeping, the outcome would have been quite different. The damage it DID do to our property along with the mental anxiety and stress of trying to pay for repairs is significant enough without actually having our house burn down to the ground. This is unacceptable! Jeep needs to take responsibility!
Corrective Action:
In the early afternoon hours of July 5, 2024, our 2022 jeep gladiator rubicon with only 18,000 miles spontaneously combusted in our driveway after being parked there for just under 24 hours. While working in the yard, my husband noticed thick black smoke coming from the engine. The smoke quickly turned into flames then rapidly intensified as it spread throughout the engine, cabin and then ultimately the entire jeep. The jeep was a total and complete loss with Jeep claiming no responsibility whatsoever. We have over $60,000 in damages to our home, driveway, landscaping and soil (PFAS) from the fire, NOT including the jeep itself. Note *The engine light did go on about a month prior to the fire, which from what we were told by Jeep service dept, was due to multiple misfires. This issue was resolved immediately. After the fire, the jeep was inspected by our insurance company and also by Jeep. Because the fire was so intense and quickly spread, there wasn’t anything left. Jeep never returned our calls and never once tried to make things right! Our safety was at risk for obvious reasons. The Jeep spontaneously started on fire due to no fault of our own. Had we not have been home, or had the Jeep been parked in our garage, facing the garage or the fire started at night while we were sleeping, the outcome would have been quite different. The damage it DID do to our property along with the mental anxiety and stress of trying to pay for repairs is significant enough without actually having our house burn down to the ground. This is unacceptable! Jeep needs to take responsibility!
Additional Notes:
In the early afternoon hours of July 5, 2024, our 2022 jeep gladiator rubicon with only 18,000 miles spontaneously combusted in our driveway after being parked there for just under 24 hours. While working in the yard, my husband noticed thick black smoke coming from the engine. The smoke quickly turned into flames then rapidly intensified as it spread throughout the engine, cabin and then ultimately the entire jeep. The jeep was a total and complete loss with Jeep claiming no responsibility whatsoever. We have over $60,000 in damages to our home, driveway, landscaping and soil (PFAS) from the fire, NOT including the jeep itself. Note *The engine light did go on about a month prior to the fire, which from what we were told by Jeep service dept, was due to multiple misfires. This issue was resolved immediately. After the fire, the jeep was inspected by our insurance company and also by Jeep. Because the fire was so intense and quickly spread, there wasn’t anything left. Jeep never returned our calls and never once tried to make things right! Our safety was at risk for obvious reasons. The Jeep spontaneously started on fire due to no fault of our own. Had we not have been home, or had the Jeep been parked in our garage, facing the garage or the fire started at night while we were sleeping, the outcome would have been quite different. The damage it DID do to our property along with the mental anxiety and stress of trying to pay for repairs is significant enough without actually having our house burn down to the ground. This is unacceptable! Jeep needs to take responsibility!
Mfg Campaign: 11617119
Recall Date: Sep 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616895
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616895
Recall Date: Sep 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the vehicle experienced the death wobble and briefly vibrated and swayed from side to side. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering dampener. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed failures with all four shocks and steering rods. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the vehicle experienced the death wobble and briefly vibrated and swayed from side to side. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering dampener. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed failures with all four shocks and steering rods. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the vehicle experienced the death wobble and briefly vibrated and swayed from side to side. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering dampener. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed failures with all four shocks and steering rods. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Mfg Campaign: 11610189
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I took my vehicle(2022 Jeep Gladiator)in for service on [XXX] for repair relating to a clutch recall 19A/NHTSA 23V-116, also a second E-Brake repair(previous repair was completed under the 36k mile warranty), oil change, inspection and tire rotation. The part for the recall was order and the replacement part for the recall was installed by Marburger Chrysler, Dodge Jeep, Ram Dealership(Shelby, North Carolina) about a week later. During the test drive by the certified mechanic, the new clutch failed rendering my vehicle inoperable and unsafe to drive. As of today, August 13, 2024, the part to repair my vehicle and fix for my vehicle is not available and my Jeep Gladiator has been parked at the dealership for almost three months. The dealership and manufacturer have failed and been unable to provide reliable remedy for my vehicle. I have been notified by the dealership that a remedy is currently unavailable for my vehicle. I have also contacted the recall center for JEEP and they contacted the dealership on July 30, 2024. The dealership and JEEP were unable to provide a remedy for the fix on my safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I took my vehicle(2022 Jeep Gladiator)in for service on [XXX] for repair relating to a clutch recall 19A/NHTSA 23V-116, also a second E-Brake repair(previous repair was completed under the 36k mile warranty), oil change, inspection and tire rotation. The part for the recall was order and the replacement part for the recall was installed by Marburger Chrysler, Dodge Jeep, Ram Dealership(Shelby, North Carolina) about a week later. During the test drive by the certified mechanic, the new clutch failed rendering my vehicle inoperable and unsafe to drive. As of today, August 13, 2024, the part to repair my vehicle and fix for my vehicle is not available and my Jeep Gladiator has been parked at the dealership for almost three months. The dealership and manufacturer have failed and been unable to provide reliable remedy for my vehicle. I have been notified by the dealership that a remedy is currently unavailable for my vehicle. I have also contacted the recall center for JEEP and they contacted the dealership on July 30, 2024. The dealership and JEEP were unable to provide a remedy for the fix on my safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I took my vehicle(2022 Jeep Gladiator)in for service on [XXX] for repair relating to a clutch recall 19A/NHTSA 23V-116, also a second E-Brake repair(previous repair was completed under the 36k mile warranty), oil change, inspection and tire rotation. The part for the recall was order and the replacement part for the recall was installed by Marburger Chrysler, Dodge Jeep, Ram Dealership(Shelby, North Carolina) about a week later. During the test drive by the certified mechanic, the new clutch failed rendering my vehicle inoperable and unsafe to drive. As of today, August 13, 2024, the part to repair my vehicle and fix for my vehicle is not available and my Jeep Gladiator has been parked at the dealership for almost three months. The dealership and manufacturer have failed and been unable to provide reliable remedy for my vehicle. I have been notified by the dealership that a remedy is currently unavailable for my vehicle. I have also contacted the recall center for JEEP and they contacted the dealership on July 30, 2024. The dealership and JEEP were unable to provide a remedy for the fix on my safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11608138
Recall Date: Aug 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact stated while driving at various speeds, the vehicle jerked and shifted aggressively. The vehicle would rev and jerked forward. The contact mentioned the failure occurred for several weeks. On a most recent occasion, the contact stated that while driving at an undisclosed speed and making a right turn, the contact heard an abnormal snap coming from the front of the vehicle causing control of the vehicle to be lost. The contact mentioned that the front tires were inwards and the front axle fractured. As a result, the contact crashed into the truck and the vehicle came to a stop. A police report was filed. No injuries were reported. The vehicle was towed to an impound lot. The vehicle was then towed to a collision center where it was diagnosed that the axle and front passenger fender flare needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact stated while driving at various speeds, the vehicle jerked and shifted aggressively. The vehicle would rev and jerked forward. The contact mentioned the failure occurred for several weeks. On a most recent occasion, the contact stated that while driving at an undisclosed speed and making a right turn, the contact heard an abnormal snap coming from the front of the vehicle causing control of the vehicle to be lost. The contact mentioned that the front tires were inwards and the front axle fractured. As a result, the contact crashed into the truck and the vehicle came to a stop. A police report was filed. No injuries were reported. The vehicle was towed to an impound lot. The vehicle was then towed to a collision center where it was diagnosed that the axle and front passenger fender flare needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact stated while driving at various speeds, the vehicle jerked and shifted aggressively. The vehicle would rev and jerked forward. The contact mentioned the failure occurred for several weeks. On a most recent occasion, the contact stated that while driving at an undisclosed speed and making a right turn, the contact heard an abnormal snap coming from the front of the vehicle causing control of the vehicle to be lost. The contact mentioned that the front tires were inwards and the front axle fractured. As a result, the contact crashed into the truck and the vehicle came to a stop. A police report was filed. No injuries were reported. The vehicle was towed to an impound lot. The vehicle was then towed to a collision center where it was diagnosed that the axle and front passenger fender flare needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Mfg Campaign: 11605487
Recall Date: Jul 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,137. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,137. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,137. Parts distribution disconnect.
Mfg Campaign: 11604256
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine turned off while driving multiple times. Unexpected loss of engine power while at highway speeds forced us to maneuver to shoulder on busy highway in 70 mph zone. The dealership service team has not been able to reproduce the event or confirm it happened. The dealership service team inspected the vehicle. There were no warnings, lights, or symptoms before or after, that would have indicated the engine power loss event to us before or after the event occurred, in any of the occurrences.
Corrective Action:
The engine turned off while driving multiple times. Unexpected loss of engine power while at highway speeds forced us to maneuver to shoulder on busy highway in 70 mph zone. The dealership service team has not been able to reproduce the event or confirm it happened. The dealership service team inspected the vehicle. There were no warnings, lights, or symptoms before or after, that would have indicated the engine power loss event to us before or after the event occurred, in any of the occurrences.
Additional Notes:
The engine turned off while driving multiple times. Unexpected loss of engine power while at highway speeds forced us to maneuver to shoulder on busy highway in 70 mph zone. The dealership service team has not been able to reproduce the event or confirm it happened. The dealership service team inspected the vehicle. There were no warnings, lights, or symptoms before or after, that would have indicated the engine power loss event to us before or after the event occurred, in any of the occurrences.
Mfg Campaign: 11600796
Recall Date: Jul 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX], traveling at the speed limit of 70mph, crossing from Illinois to Indiana my Rear Locker engaged light came on, on the dashboard. I immediately pressed the disengage button... The warning light came on, flashing, but never indicated that the rear locker was disengaged. I then immediately pulled over the vehicle at a safe location. Where i tried unsuccessfully to disengage the locker... I ended up turning the vehicle off, waiting a few minutes, and then turning it back on. The warning light did not initially turn back on. Three more times on the way back on that day, it did turn back on. The third time it never did turn off. I performed a few tests to make sure the Locker was not actually engaged. However, the system continues to tell me that the Rear Locker is engaged. Even though it is not engaged... I'm concerned that the control system for the Rear locker is compromised and poses a substantial risk to drive on the highway in its current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], traveling at the speed limit of 70mph, crossing from Illinois to Indiana my Rear Locker engaged light came on, on the dashboard. I immediately pressed the disengage button... The warning light came on, flashing, but never indicated that the rear locker was disengaged. I then immediately pulled over the vehicle at a safe location. Where i tried unsuccessfully to disengage the locker... I ended up turning the vehicle off, waiting a few minutes, and then turning it back on. The warning light did not initially turn back on. Three more times on the way back on that day, it did turn back on. The third time it never did turn off. I performed a few tests to make sure the Locker was not actually engaged. However, the system continues to tell me that the Rear Locker is engaged. Even though it is not engaged... I'm concerned that the control system for the Rear locker is compromised and poses a substantial risk to drive on the highway in its current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], traveling at the speed limit of 70mph, crossing from Illinois to Indiana my Rear Locker engaged light came on, on the dashboard. I immediately pressed the disengage button... The warning light came on, flashing, but never indicated that the rear locker was disengaged. I then immediately pulled over the vehicle at a safe location. Where i tried unsuccessfully to disengage the locker... I ended up turning the vehicle off, waiting a few minutes, and then turning it back on. The warning light did not initially turn back on. Three more times on the way back on that day, it did turn back on. The third time it never did turn off. I performed a few tests to make sure the Locker was not actually engaged. However, the system continues to tell me that the Rear Locker is engaged. Even though it is not engaged... I'm concerned that the control system for the Rear locker is compromised and poses a substantial risk to drive on the highway in its current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599851
Recall Date: Jul 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Mfg Campaign: 11599177
Recall Date: Jul 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Jeep Gladiator. The contact stated that the front passenger’s side seat bolster had fractured, and the occupant was no longer secured in the seat. Also, while driving over bumps in the road, the vehicle was swaying side to side causing the vehicle to become unstable and difficult to steer. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 15,000.
Mfg Campaign: 11599177
Recall Date: Jul 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I've been on the waiting list for 9 months and they said it would take about 30 more months for me to get the part fixxed.
Corrective Action:
I've been on the waiting list for 9 months and they said it would take about 30 more months for me to get the part fixxed.
Additional Notes:
I've been on the waiting list for 9 months and they said it would take about 30 more months for me to get the part fixxed.
Mfg Campaign: 11595893
Recall Date: Jun 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Corrective Action:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Additional Notes:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Mfg Campaign: 11595661
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Corrective Action:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Additional Notes:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Mfg Campaign: 11595661
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Corrective Action:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Additional Notes:
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won’t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn’t work, it’s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can’t get it to happen again but see the codes on the box. It’s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it’s torn my shoulder forming a cyst that I’ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
Mfg Campaign: 11595661
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Parking brake cable adjustment nut loosened itself, which caused park brake cable to fall out of connector underneath center console, causing park/emergency brake to completely fail. I reinstalled cable into bracket, set adjustment nut to manufacturer specification, and the park brake worked properly again. A few weeks later the adjustment nut once again loosened itself, causing the cable to dislodge and causing the park brake to fail once again. At this point I replaced the lock nut with an aftermarket fastener and brake is once again working as designed.
Corrective Action:
Parking brake cable adjustment nut loosened itself, which caused park brake cable to fall out of connector underneath center console, causing park/emergency brake to completely fail. I reinstalled cable into bracket, set adjustment nut to manufacturer specification, and the park brake worked properly again. A few weeks later the adjustment nut once again loosened itself, causing the cable to dislodge and causing the park brake to fail once again. At this point I replaced the lock nut with an aftermarket fastener and brake is once again working as designed.
Additional Notes:
Parking brake cable adjustment nut loosened itself, which caused park brake cable to fall out of connector underneath center console, causing park/emergency brake to completely fail. I reinstalled cable into bracket, set adjustment nut to manufacturer specification, and the park brake worked properly again. A few weeks later the adjustment nut once again loosened itself, causing the cable to dislodge and causing the park brake to fail once again. At this point I replaced the lock nut with an aftermarket fastener and brake is once again working as designed.
Mfg Campaign: 11591949
Recall Date: Jun 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Drove the vehicle approx 18 miles to work in the morning. The vehicle sat parked, locked and secured in a corporate office lot visible from office. Left for the day and as I started to drive began to smell gasoline. Looked for a gas trail and didn’t see it. Continued to drive and occasionally would smell gas. When I arrived at home, looked in the engine bay and it was dry. Looked underneath and saw that the passenger side undercarriage was dripping with gas. So much the fumes filled the garage and began to move into the house. Parked the vehicle on the street and contacted local dealership. Dealership via phone said only appt is approx more than 2 weeks out and couldn’t give an answer what would happen if the vehicle was brought in and or towed in. I explained the safety aspects of an active fuel leak and they still couldn’t find a way to make an appointment. The next morning a small plate sized leak of fuel as on the asphalt directly under passenger side (where fuel tank is). Vehicle hesitated when starting, when it finally did I looked for active fuel spilling and could not locate. I began to drive to dealership. At one one point when I stopped for a long red light the smell of fuel was overwhelming. Arrived at dealership where you could and smell gas. Went into office and again was told that with out an appointment that was over two weeks out nothing could be done. Again explained the safety aspect of an active fuel leak and was blankly looked at and then told the only appt is more than 2 weeks out. Finally asked for supervisor and they said that it could be left but wouldn’t be seen for 4-5 days. They rented me a vehicle and boldly stated that “if” the cause of the defect wasn’t done by aftermarket parts or vandalism then they would contact jeep to see if the vehicle could be repaired under warranty. This was stated several times. The vehicle is 2 years old and has approx 19000 miles on it. No aftermarket fuel or engine parts have been installed and there was no
Corrective Action:
Drove the vehicle approx 18 miles to work in the morning. The vehicle sat parked, locked and secured in a corporate office lot visible from office. Left for the day and as I started to drive began to smell gasoline. Looked for a gas trail and didn’t see it. Continued to drive and occasionally would smell gas. When I arrived at home, looked in the engine bay and it was dry. Looked underneath and saw that the passenger side undercarriage was dripping with gas. So much the fumes filled the garage and began to move into the house. Parked the vehicle on the street and contacted local dealership. Dealership via phone said only appt is approx more than 2 weeks out and couldn’t give an answer what would happen if the vehicle was brought in and or towed in. I explained the safety aspects of an active fuel leak and they still couldn’t find a way to make an appointment. The next morning a small plate sized leak of fuel as on the asphalt directly under passenger side (where fuel tank is). Vehicle hesitated when starting, when it finally did I looked for active fuel spilling and could not locate. I began to drive to dealership. At one one point when I stopped for a long red light the smell of fuel was overwhelming. Arrived at dealership where you could and smell gas. Went into office and again was told that with out an appointment that was over two weeks out nothing could be done. Again explained the safety aspect of an active fuel leak and was blankly looked at and then told the only appt is more than 2 weeks out. Finally asked for supervisor and they said that it could be left but wouldn’t be seen for 4-5 days. They rented me a vehicle and boldly stated that “if” the cause of the defect wasn’t done by aftermarket parts or vandalism then they would contact jeep to see if the vehicle could be repaired under warranty. This was stated several times. The vehicle is 2 years old and has approx 19000 miles on it. No aftermarket fuel or engine parts have been installed and there was no
Additional Notes:
Drove the vehicle approx 18 miles to work in the morning. The vehicle sat parked, locked and secured in a corporate office lot visible from office. Left for the day and as I started to drive began to smell gasoline. Looked for a gas trail and didn’t see it. Continued to drive and occasionally would smell gas. When I arrived at home, looked in the engine bay and it was dry. Looked underneath and saw that the passenger side undercarriage was dripping with gas. So much the fumes filled the garage and began to move into the house. Parked the vehicle on the street and contacted local dealership. Dealership via phone said only appt is approx more than 2 weeks out and couldn’t give an answer what would happen if the vehicle was brought in and or towed in. I explained the safety aspects of an active fuel leak and they still couldn’t find a way to make an appointment. The next morning a small plate sized leak of fuel as on the asphalt directly under passenger side (where fuel tank is). Vehicle hesitated when starting, when it finally did I looked for active fuel spilling and could not locate. I began to drive to dealership. At one one point when I stopped for a long red light the smell of fuel was overwhelming. Arrived at dealership where you could and smell gas. Went into office and again was told that with out an appointment that was over two weeks out nothing could be done. Again explained the safety aspect of an active fuel leak and was blankly looked at and then told the only appt is more than 2 weeks out. Finally asked for supervisor and they said that it could be left but wouldn’t be seen for 4-5 days. They rented me a vehicle and boldly stated that “if” the cause of the defect wasn’t done by aftermarket parts or vandalism then they would contact jeep to see if the vehicle could be repaired under warranty. This was stated several times. The vehicle is 2 years old and has approx 19000 miles on it. No aftermarket fuel or engine parts have been installed and there was no
Mfg Campaign: 11585624
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Jeep Gladiator burned to the ground with 2,500 miles. Jeep sent out their fire investigator and they said it was not a manufacture defect on their part. Allstate sent out their fire investigator and he said it WAS a Jeep manufacturer issue. Both Jeep and Allstate denied to give me copies of the report findings. My Jeep was parked and engine cold when it started smoldering and went up in flames. my VIN is [XXX] . I lost 12 months of payments plus $1800 in Ceramic coating along with another $2,000. in additional add ons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2022 Jeep Gladiator burned to the ground with 2,500 miles. Jeep sent out their fire investigator and they said it was not a manufacture defect on their part. Allstate sent out their fire investigator and he said it WAS a Jeep manufacturer issue. Both Jeep and Allstate denied to give me copies of the report findings. My Jeep was parked and engine cold when it started smoldering and went up in flames. my VIN is [XXX] . I lost 12 months of payments plus $1800 in Ceramic coating along with another $2,000. in additional add ons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2022 Jeep Gladiator burned to the ground with 2,500 miles. Jeep sent out their fire investigator and they said it was not a manufacture defect on their part. Allstate sent out their fire investigator and he said it WAS a Jeep manufacturer issue. Both Jeep and Allstate denied to give me copies of the report findings. My Jeep was parked and engine cold when it started smoldering and went up in flames. my VIN is [XXX] . I lost 12 months of payments plus $1800 in Ceramic coating along with another $2,000. in additional add ons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585273
Recall Date: Apr 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown Death wobble steering stabilizer and or track bar causing a violent wobble through the vehicle
Corrective Action:
Unknown Death wobble steering stabilizer and or track bar causing a violent wobble through the vehicle
Additional Notes:
Unknown Death wobble steering stabilizer and or track bar causing a violent wobble through the vehicle
Mfg Campaign: 11580252
Recall Date: Mar 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Persistent burning smell from the manual clutch which has had a recall for over a year. I have contacted jeep multiple times to facilitate a trade for the vehicle as I can't use it for the intended purpose. Can get no response from the dealer or Jeep. Dealer says there is no available repair for the recall and nothing they can do.
Corrective Action:
Persistent burning smell from the manual clutch which has had a recall for over a year. I have contacted jeep multiple times to facilitate a trade for the vehicle as I can't use it for the intended purpose. Can get no response from the dealer or Jeep. Dealer says there is no available repair for the recall and nothing they can do.
Additional Notes:
Persistent burning smell from the manual clutch which has had a recall for over a year. I have contacted jeep multiple times to facilitate a trade for the vehicle as I can't use it for the intended purpose. Can get no response from the dealer or Jeep. Dealer says there is no available repair for the recall and nothing they can do.
Mfg Campaign: 11573609
Recall Date: Feb 23, 2024
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