Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
385 ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Corrective Action:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Additional Notes:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Mfg Campaign: 11581703
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Corrective Action:
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Additional Notes:
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Mfg Campaign: 11580339
Recall Date: Mar 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Corrective Action:
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Additional Notes:
At speeds of 45-70mph the Jeep randomly begins a violent shaking of the steering wheel/tires/suspension components. The Jeep is completely stock and the tires have been rotated and rebalanced which did not assist in resolving the issue.
Mfg Campaign: 11580339
Recall Date: Mar 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated that on several occasions while driving approximately 70 MPH, the front end of the vehicle and the steering wheel began shaking violently. The contact stated that the brake pedal was depressed, and the shaking gradually disappeared. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 28,000.5 The contact stated on April 8, 2024 there was another severe front "end wobble”, this following after the dealership replacing major steering components under warranty.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated that on several occasions while driving approximately 70 MPH, the front end of the vehicle and the steering wheel began shaking violently. The contact stated that the brake pedal was depressed, and the shaking gradually disappeared. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 28,000.5 The contact stated on April 8, 2024 there was another severe front "end wobble”, this following after the dealership replacing major steering components under warranty.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated that on several occasions while driving approximately 70 MPH, the front end of the vehicle and the steering wheel began shaking violently. The contact stated that the brake pedal was depressed, and the shaking gradually disappeared. The vehicle was taken to a dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 28,000.5 The contact stated on April 8, 2024 there was another severe front "end wobble”, this following after the dealership replacing major steering components under warranty.
Mfg Campaign: 11577521
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I took delivery of my 2021 Jeep Gladiator on 10/29/20. I brought the vehicle in on 12/29/22 for service (Webber Family Motor, Detroit Lakes, MN). The driver's door lock switch was inoperable. I could not lock, unlock the vehicle either with the FOB or with the key. This means that I was unable to lock my vehicle from the driver's side when leaving the vehicle AND I was unable to lock the vehicle using the switch on the driver's door panel (from the inside). This is a safety concern for a lone female. Webber Family Motor found Circuit G161 broken in the boot harness. They replaced the wire and retested. The vehicle passed. The charge out of pocket to me was $201.74. On 01/19/24, I again took the vehicle to Webber Family Motor for the same issue. They took the door panel off and found that "someone" had taped the boot harness. This someone was them in 2022. They want to charge $600 for replacement of the boot harness. My safety is at risk because I work nights and am unable to get into my vehicle and lock the door from inside. This issue has happened twice
Corrective Action:
I took delivery of my 2021 Jeep Gladiator on 10/29/20. I brought the vehicle in on 12/29/22 for service (Webber Family Motor, Detroit Lakes, MN). The driver's door lock switch was inoperable. I could not lock, unlock the vehicle either with the FOB or with the key. This means that I was unable to lock my vehicle from the driver's side when leaving the vehicle AND I was unable to lock the vehicle using the switch on the driver's door panel (from the inside). This is a safety concern for a lone female. Webber Family Motor found Circuit G161 broken in the boot harness. They replaced the wire and retested. The vehicle passed. The charge out of pocket to me was $201.74. On 01/19/24, I again took the vehicle to Webber Family Motor for the same issue. They took the door panel off and found that "someone" had taped the boot harness. This someone was them in 2022. They want to charge $600 for replacement of the boot harness. My safety is at risk because I work nights and am unable to get into my vehicle and lock the door from inside. This issue has happened twice
Additional Notes:
I took delivery of my 2021 Jeep Gladiator on 10/29/20. I brought the vehicle in on 12/29/22 for service (Webber Family Motor, Detroit Lakes, MN). The driver's door lock switch was inoperable. I could not lock, unlock the vehicle either with the FOB or with the key. This means that I was unable to lock my vehicle from the driver's side when leaving the vehicle AND I was unable to lock the vehicle using the switch on the driver's door panel (from the inside). This is a safety concern for a lone female. Webber Family Motor found Circuit G161 broken in the boot harness. They replaced the wire and retested. The vehicle passed. The charge out of pocket to me was $201.74. On 01/19/24, I again took the vehicle to Webber Family Motor for the same issue. They took the door panel off and found that "someone" had taped the boot harness. This someone was them in 2022. They want to charge $600 for replacement of the boot harness. My safety is at risk because I work nights and am unable to get into my vehicle and lock the door from inside. This issue has happened twice
Mfg Campaign: 11576626
Recall Date: Mar 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Corrective Action:
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Additional Notes:
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Mfg Campaign: 11574740
Recall Date: Feb 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Corrective Action:
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Additional Notes:
Driving on the freeway at freeway speed. Hit a bridge transition point and the front end started to shake uncontrollably. I braked and was able to pull to the side. Got out and checked. No visible damage. Took the truck to the dealer. They replaced my steering damper and track bar. The truck only had 6K miles. Again at 20,000 miles the same parts needed to be replaced as the same thing was happening. There has been a class action lawsuit settled on this same model. My vehicle is completely stock. This is a huge safety concern.
Mfg Campaign: 11574740
Recall Date: Feb 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
See video of incident here: [XXX] Additional video is here: [XXX] The incidents happened while driving on the interstate at approximately 70mph. When a normal expansion joint or bump was traversed, the steering wheel would suddenly oscillate continuously, with the degree of the oscillation growing more severe over time. The entire body of the vehicle shook violently. The only way to recover from the severe oscillation was to reduce speed substantially - generally to below 40 mph - or to encounter another bump to upset the oscillation. We took the Gladiator to a local Jeep dealership. They stated they replaced the steering damper and that the manufacturer had updated the part number (the failed damper was the old part number). However, we still feel a looseness in the suspension that we did not feel previously with this vehicle. When traversing bumps at speed, sometimes the oscillation can still be felt, but it is not continuous as shown in the videos. We suspect the steering damper may have been damaged to due another loose or failed component that is still in service on the vehicle. The vehicle is stock and has not been modified previously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
See video of incident here: [XXX] Additional video is here: [XXX] The incidents happened while driving on the interstate at approximately 70mph. When a normal expansion joint or bump was traversed, the steering wheel would suddenly oscillate continuously, with the degree of the oscillation growing more severe over time. The entire body of the vehicle shook violently. The only way to recover from the severe oscillation was to reduce speed substantially - generally to below 40 mph - or to encounter another bump to upset the oscillation. We took the Gladiator to a local Jeep dealership. They stated they replaced the steering damper and that the manufacturer had updated the part number (the failed damper was the old part number). However, we still feel a looseness in the suspension that we did not feel previously with this vehicle. When traversing bumps at speed, sometimes the oscillation can still be felt, but it is not continuous as shown in the videos. We suspect the steering damper may have been damaged to due another loose or failed component that is still in service on the vehicle. The vehicle is stock and has not been modified previously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
See video of incident here: [XXX] Additional video is here: [XXX] The incidents happened while driving on the interstate at approximately 70mph. When a normal expansion joint or bump was traversed, the steering wheel would suddenly oscillate continuously, with the degree of the oscillation growing more severe over time. The entire body of the vehicle shook violently. The only way to recover from the severe oscillation was to reduce speed substantially - generally to below 40 mph - or to encounter another bump to upset the oscillation. We took the Gladiator to a local Jeep dealership. They stated they replaced the steering damper and that the manufacturer had updated the part number (the failed damper was the old part number). However, we still feel a looseness in the suspension that we did not feel previously with this vehicle. When traversing bumps at speed, sometimes the oscillation can still be felt, but it is not continuous as shown in the videos. We suspect the steering damper may have been damaged to due another loose or failed component that is still in service on the vehicle. The vehicle is stock and has not been modified previously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572997
Recall Date: Feb 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Jeep stoped running Towed to dealership Diagnostic shows recall fuel pump failure . Z 96/NHTSA-22V-767 I have dealership RO# 68945 Case # 88652766
Corrective Action:
Jeep stoped running Towed to dealership Diagnostic shows recall fuel pump failure . Z 96/NHTSA-22V-767 I have dealership RO# 68945 Case # 88652766
Additional Notes:
Jeep stoped running Towed to dealership Diagnostic shows recall fuel pump failure . Z 96/NHTSA-22V-767 I have dealership RO# 68945 Case # 88652766
Mfg Campaign: 11567731
Recall Date: Jan 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving on the interstate at interstate speeds, the steering randomly locked up. The steering wheel could not be turned.
Corrective Action:
When driving on the interstate at interstate speeds, the steering randomly locked up. The steering wheel could not be turned.
Additional Notes:
When driving on the interstate at interstate speeds, the steering randomly locked up. The steering wheel could not be turned.
Mfg Campaign: 11566163
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564649
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564649
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Jeep has a manual transmission and Jeep realized there was an issue with the clutch pressure plate back in 2023 where the issue can possibly lead to a fire. Every time we call about getting the issue fixed all we ever get is excuses. I think almost a year is plenty of time to have come up with a fix for the issue. Apparently our safety doesn’t mean a whole lot as we still have the issue and it doesn’t seem they’re in any hurry to find a fix.
Corrective Action:
My Jeep has a manual transmission and Jeep realized there was an issue with the clutch pressure plate back in 2023 where the issue can possibly lead to a fire. Every time we call about getting the issue fixed all we ever get is excuses. I think almost a year is plenty of time to have come up with a fix for the issue. Apparently our safety doesn’t mean a whole lot as we still have the issue and it doesn’t seem they’re in any hurry to find a fix.
Additional Notes:
My Jeep has a manual transmission and Jeep realized there was an issue with the clutch pressure plate back in 2023 where the issue can possibly lead to a fire. Every time we call about getting the issue fixed all we ever get is excuses. I think almost a year is plenty of time to have come up with a fix for the issue. Apparently our safety doesn’t mean a whole lot as we still have the issue and it doesn’t seem they’re in any hurry to find a fix.
Mfg Campaign: 11563933
Recall Date: Jan 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Corrective Action:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Additional Notes:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Mfg Campaign: 11563405
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Corrective Action:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Additional Notes:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Mfg Campaign: 11563405
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Corrective Action:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Additional Notes:
There is an active parts recall for some Gladiators, Recall 26A, for the right rear axle shaft. This part on my vehicle has been failing for over 6 months. The ABS system, Traction Control, and 4WD system have active fault codes, preventing these systems from working as intended. In the last month, this problem has become unsafe due to 3 separate incidents where the traction control has triggered during normal driving conditions, causing the vehicle to become inoperable. In each of these incidents, I was travelling in a straight line, on dry roads, when the traction control system activated, preventing all acceleration to occur. In the first occurrence I was in a tunnel, and unable to pull over as there was no shoulder. This was driving in a straight line, accelerating up to about 15 mph before the traction control kicked in and disabled the drive train. Traffic was able to safely pass me while I coasted through the tunnel with my hazards on. Turning the vehicle off, then back on was the only way to cure this condition. The next 2 times were both at unprotected stop signs, meaning cross traffic did not have a stop sign. When I pulled out into the middle of the road, the traction control activated, causing the vehicle to lose forward momentum and power. One of these incidents, traffic did have to slow and alter course to account for my vehicles failure in the road. During the 6 months of the axle going out, the ABS system triggers at intermittent times during normal driving/braking conditions. I have tried working with the dealership where I purchased the vehicle, and with Chrysler directly. Both parties deflect responsibility to the other, stating there is no way to help escalate these problems because they are a recall item. I have been directed to wait for parts and to continue driving the vehicle, despite it seeming like a safety risk.
Mfg Campaign: 11563405
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
This vehicle has around 8000 miles on it. While driving at highways speeds, several times the steering would start to wobble violently. Normally after hitting a small bump in the road. After researching this was called a death wobble. The vehicle is stock and has not been modified. Has jeep issued a remedy?
Corrective Action:
This vehicle has around 8000 miles on it. While driving at highways speeds, several times the steering would start to wobble violently. Normally after hitting a small bump in the road. After researching this was called a death wobble. The vehicle is stock and has not been modified. Has jeep issued a remedy?
Additional Notes:
This vehicle has around 8000 miles on it. While driving at highways speeds, several times the steering would start to wobble violently. Normally after hitting a small bump in the road. After researching this was called a death wobble. The vehicle is stock and has not been modified. Has jeep issued a remedy?
Mfg Campaign: 11560602
Recall Date: Dec 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
This vehicle has around 8000 miles on it. While driving at highways speeds, several times the steering would start to wobble violently. Normally after hitting a small bump in the road. After researching this was called a death wobble. The vehicle is stock and has not been modified. Has jeep issued a remedy?
Corrective Action:
This vehicle has around 8000 miles on it. While driving at highways speeds, several times the steering would start to wobble violently. Normally after hitting a small bump in the road. After researching this was called a death wobble. The vehicle is stock and has not been modified. Has jeep issued a remedy?
Additional Notes:
This vehicle has around 8000 miles on it. While driving at highways speeds, several times the steering would start to wobble violently. Normally after hitting a small bump in the road. After researching this was called a death wobble. The vehicle is stock and has not been modified. Has jeep issued a remedy?
Mfg Campaign: 11560602
Recall Date: Dec 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Extreme wobble in front suspension and steering wheel when driving at freeway speeds. Also conventionally known as the "Death Wobble". Occurred on 3/8/23 - repair of steering stabilizer by dealer did not remedy the issue Returned to dealer on 3/13/23 - replaced inner and outer tie rod ends and drag link Recurred on 12/7/23 -again replaced tie rod ends for excessive play in ball and socket joints.
Corrective Action:
Extreme wobble in front suspension and steering wheel when driving at freeway speeds. Also conventionally known as the "Death Wobble". Occurred on 3/8/23 - repair of steering stabilizer by dealer did not remedy the issue Returned to dealer on 3/13/23 - replaced inner and outer tie rod ends and drag link Recurred on 12/7/23 -again replaced tie rod ends for excessive play in ball and socket joints.
Additional Notes:
Extreme wobble in front suspension and steering wheel when driving at freeway speeds. Also conventionally known as the "Death Wobble". Occurred on 3/8/23 - repair of steering stabilizer by dealer did not remedy the issue Returned to dealer on 3/13/23 - replaced inner and outer tie rod ends and drag link Recurred on 12/7/23 -again replaced tie rod ends for excessive play in ball and socket joints.
Mfg Campaign: 11559863
Recall Date: Dec 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
At highway speed and encountering a small bump the front-end will jump violently side to side. This can only be stopped by braking to below 50 MPH. Nearly got rear-ended numerous times.
Corrective Action:
At highway speed and encountering a small bump the front-end will jump violently side to side. This can only be stopped by braking to below 50 MPH. Nearly got rear-ended numerous times.
Additional Notes:
At highway speed and encountering a small bump the front-end will jump violently side to side. This can only be stopped by braking to below 50 MPH. Nearly got rear-ended numerous times.
Mfg Campaign: 11559911
Recall Date: Dec 13, 2023
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