Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
385 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Corrective Action:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Additional Notes:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Mfg Campaign: 11602928
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Corrective Action:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Additional Notes:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Mfg Campaign: 11602928
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Corrective Action:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Additional Notes:
The vehicle would not turn over, but the battery came on. The vehicle wouldn’t allow me to turn off the battery and stayed in the position while I waited for the tow truck. By the time the vehicle made it to the dealership they refused to do a diagnostic and attempted to charge me for battery replacement even though it was due to a car malfunction. While the care was glitching the dash displayed messages about the stability control module and transmission were out and malfunctioning. If I were to be driving, the vehicle would have shut down while I was driving.
Mfg Campaign: 11602928
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Corrective Action:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Additional Notes:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Mfg Campaign: 11602818
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Corrective Action:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Additional Notes:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Mfg Campaign: 11602818
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Corrective Action:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Additional Notes:
My 2021 Jeep Gladiator received the 19A Clutch Recall in late June 2024. The recall was issued due to clutch pressure plates disintegrating, blowing a hole in the transmission housing, and causing vehicle fires. Upon return, my vehicle was unable to drive smoothly. After further investigation, I determined that if the clutch and throttle were operated concurrently, the engine would shut off. The engine would shut off anywhere between 1 MPH and highway speed causing issues with operating hydraulically assisted systems (power brakes and power steering). In practice, this led to the engine shutting off between most gear shifts causing a jerky driving condition due to the engine needing to clutch start itself. I did not test how well the steering or brakes worked while the engine was shut off due to safety concerns. While pulling into my driveway, I momentarily lost control of the vehicle when the engine died while traveling at low speed and with the steering wheel turned. I lost power steering and was unable to correct the direction in travel before driving onto my lawn. I returned the vehicle to the dealership and replicated the issue for them. They confirmed the issue was present. The issue was determined to be a faulty ECU flash causing the issue. A revised flash was made available to dealerships 7/12/24 and installed in my vehicle 7/15/24. Component that Failed: Faulty ECU flash Safety: The vehicle's engine would shut off while moving Reproduced by Dealership: Yes Inspected by Manufacturer: No Warning lights or messages: No Additional Info: I have been in contact with other owners with the same issue. This faulty ECU flash seems to only have had this effect on 2021 models. The following is personal input. I hope the irony is not lost on you all that a safety recall fix caused an arguably more pronounced and repeatable safety problem. Additionally, I notified Jeep Cares that this could kill or injure someone and they told me to send Chrysler a letter.
Mfg Campaign: 11602818
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with a loud rattling noise coming from the clutch. There was no warning light illuminated. The vehicle was restarted but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with a loud rattling noise coming from the clutch. There was no warning light illuminated. The vehicle was restarted but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with a loud rattling noise coming from the clutch. There was no warning light illuminated. The vehicle was restarted but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.
Mfg Campaign: 11602280
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure 850RE. 86000 miles. Known problem with this transmission. Left wife and children stranded in a very dangerous location on highway. Could not move vehicle off roadway.
Corrective Action:
Transmission failure 850RE. 86000 miles. Known problem with this transmission. Left wife and children stranded in a very dangerous location on highway. Could not move vehicle off roadway.
Additional Notes:
Transmission failure 850RE. 86000 miles. Known problem with this transmission. Left wife and children stranded in a very dangerous location on highway. Could not move vehicle off roadway.
Mfg Campaign: 11596817
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Mfg Campaign: 11594106
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11592814
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
Corrective Action:
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
Additional Notes:
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
Mfg Campaign: 11592288
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The LED center high-mounted stop lamp, more commonly called the 3rd brake light, failed. A silent code was available to be read by only the dealership service; there were no visible warnings on the vehicle nor any owner online dashboards. In fact, the owner online dashboard had green across the board and clearly stated no issues were detected. The real issue here, and the reason for this submission, is that this LED should not have failed at less than three years and reviewing online many people have been having the same exact issue. Without any visible warnings to the driver, I have no idea how long it has been out. An investigation into a potential recall should be initiated as this is starting to sound like a manufacture defect that is affecting a legally required center high-mounted stop lamp. Minimally, there should be a software update to inform the driver of this error code and not have it be silent such that only a dealership service center is able to read it.
Corrective Action:
The LED center high-mounted stop lamp, more commonly called the 3rd brake light, failed. A silent code was available to be read by only the dealership service; there were no visible warnings on the vehicle nor any owner online dashboards. In fact, the owner online dashboard had green across the board and clearly stated no issues were detected. The real issue here, and the reason for this submission, is that this LED should not have failed at less than three years and reviewing online many people have been having the same exact issue. Without any visible warnings to the driver, I have no idea how long it has been out. An investigation into a potential recall should be initiated as this is starting to sound like a manufacture defect that is affecting a legally required center high-mounted stop lamp. Minimally, there should be a software update to inform the driver of this error code and not have it be silent such that only a dealership service center is able to read it.
Additional Notes:
The LED center high-mounted stop lamp, more commonly called the 3rd brake light, failed. A silent code was available to be read by only the dealership service; there were no visible warnings on the vehicle nor any owner online dashboards. In fact, the owner online dashboard had green across the board and clearly stated no issues were detected. The real issue here, and the reason for this submission, is that this LED should not have failed at less than three years and reviewing online many people have been having the same exact issue. Without any visible warnings to the driver, I have no idea how long it has been out. An investigation into a potential recall should be initiated as this is starting to sound like a manufacture defect that is affecting a legally required center high-mounted stop lamp. Minimally, there should be a software update to inform the driver of this error code and not have it be silent such that only a dealership service center is able to read it.
Mfg Campaign: 11589453
Recall Date: May 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Corrective Action:
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Additional Notes:
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Mfg Campaign: 11589195
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Corrective Action:
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Additional Notes:
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Mfg Campaign: 11589195
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Started hard shifting and then really struggled to shift and accelerate once I slowed down. Took to dealership and they said the transmission will need to be replaced. The engine light came on just shortly after the hard shifting and inability to accelerate.
Corrective Action:
Started hard shifting and then really struggled to shift and accelerate once I slowed down. Took to dealership and they said the transmission will need to be replaced. The engine light came on just shortly after the hard shifting and inability to accelerate.
Additional Notes:
Started hard shifting and then really struggled to shift and accelerate once I slowed down. Took to dealership and they said the transmission will need to be replaced. The engine light came on just shortly after the hard shifting and inability to accelerate.
Mfg Campaign: 11587702
Recall Date: May 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.
Corrective Action:
Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.
Additional Notes:
Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.
Mfg Campaign: 11587465
Recall Date: May 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated that when the vehicle was started, the windshield wipers activated while in the off position. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the Hybrid and standard batteries were drained and needed to be placed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,050.
Mfg Campaign: 11583255
Recall Date: Apr 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated that while operating the vehicle a valve knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle would not properly accelerate. The contact received codes that indicated an engine misfired in cylinder three and cylinder five. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failures. The failure mileage was 98,000.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated that while operating the vehicle a valve knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle would not properly accelerate. The contact received codes that indicated an engine misfired in cylinder three and cylinder five. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failures. The failure mileage was 98,000.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated that while operating the vehicle a valve knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle would not properly accelerate. The contact received codes that indicated an engine misfired in cylinder three and cylinder five. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failures. The failure mileage was 98,000.
Mfg Campaign: 11582627
Recall Date: Apr 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Corrective Action:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Additional Notes:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Mfg Campaign: 11581703
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Corrective Action:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Additional Notes:
Several times a day when I drive over un-even pavement the front end, wheels, & steering wheel start violently shaking and become uncontrollable to the point other vehicles move out of the way. It will only stop when speed is lowered low 5 mph. This has happened between 25-40 mph. Too afraid to drive at highway speeds. This vehicle is a 2021 with only 12,800 miles on it. Very scary situation to be in, especially for a vehicle I bought new and have never taken off road.
Mfg Campaign: 11581703
Recall Date: Apr 8, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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