Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
385 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Corrective Action:
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Additional Notes:
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Mfg Campaign: 11628537
Recall Date: Dec 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Corrective Action:
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Additional Notes:
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Mfg Campaign: 11628537
Recall Date: Dec 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 65 MPH, the DEF tank message was displayed, notifying the contact to “See the Dealer”. Additionally, there was a message indicating 200 miles were remaining before the vehicle would fail to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the tank and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 165.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 65 MPH, the DEF tank message was displayed, notifying the contact to “See the Dealer”. Additionally, there was a message indicating 200 miles were remaining before the vehicle would fail to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the tank and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 165.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 65 MPH, the DEF tank message was displayed, notifying the contact to “See the Dealer”. Additionally, there was a message indicating 200 miles were remaining before the vehicle would fail to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the tank and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 165.
Mfg Campaign: 11626150
Recall Date: Nov 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Just purchased this vehicle from Anderson Nissan of Lake Havasu City, AZ with 4759 miles. After leaving the city and driving on [XXX] heading [XXX], I immediately encountered fairly serious speed wobbles at 70 mph after driving over the bridges for drainage under the highway. Immediately slowed to 60 mph to stop wobble. This occurred approximately 8 times on [XXX] after driving over these bridges or irregular pavement. Nearly home, I was involved in an extremely serious speed wobble at 70 - 75 mph in an area of [XXX] in [XXX]. A slight vibration occurred then an extremely violent speed wobble ensued. Cars in this area drive at very high speeds. Fortunately, I was able to get the car to the side of the road without getting hit or wrecking. I barely kept control of it and very surprised I did not wreck with the other cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Just purchased this vehicle from Anderson Nissan of Lake Havasu City, AZ with 4759 miles. After leaving the city and driving on [XXX] heading [XXX], I immediately encountered fairly serious speed wobbles at 70 mph after driving over the bridges for drainage under the highway. Immediately slowed to 60 mph to stop wobble. This occurred approximately 8 times on [XXX] after driving over these bridges or irregular pavement. Nearly home, I was involved in an extremely serious speed wobble at 70 - 75 mph in an area of [XXX] in [XXX]. A slight vibration occurred then an extremely violent speed wobble ensued. Cars in this area drive at very high speeds. Fortunately, I was able to get the car to the side of the road without getting hit or wrecking. I barely kept control of it and very surprised I did not wreck with the other cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Just purchased this vehicle from Anderson Nissan of Lake Havasu City, AZ with 4759 miles. After leaving the city and driving on [XXX] heading [XXX], I immediately encountered fairly serious speed wobbles at 70 mph after driving over the bridges for drainage under the highway. Immediately slowed to 60 mph to stop wobble. This occurred approximately 8 times on [XXX] after driving over these bridges or irregular pavement. Nearly home, I was involved in an extremely serious speed wobble at 70 - 75 mph in an area of [XXX] in [XXX]. A slight vibration occurred then an extremely violent speed wobble ensued. Cars in this area drive at very high speeds. Fortunately, I was able to get the car to the side of the road without getting hit or wrecking. I barely kept control of it and very surprised I did not wreck with the other cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625630
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Just purchased this vehicle from Anderson Nissan of Lake Havasu City, AZ with 4759 miles. After leaving the city and driving on [XXX] heading [XXX], I immediately encountered fairly serious speed wobbles at 70 mph after driving over the bridges for drainage under the highway. Immediately slowed to 60 mph to stop wobble. This occurred approximately 8 times on [XXX] after driving over these bridges or irregular pavement. Nearly home, I was involved in an extremely serious speed wobble at 70 - 75 mph in an area of [XXX] in [XXX]. A slight vibration occurred then an extremely violent speed wobble ensued. Cars in this area drive at very high speeds. Fortunately, I was able to get the car to the side of the road without getting hit or wrecking. I barely kept control of it and very surprised I did not wreck with the other cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Just purchased this vehicle from Anderson Nissan of Lake Havasu City, AZ with 4759 miles. After leaving the city and driving on [XXX] heading [XXX], I immediately encountered fairly serious speed wobbles at 70 mph after driving over the bridges for drainage under the highway. Immediately slowed to 60 mph to stop wobble. This occurred approximately 8 times on [XXX] after driving over these bridges or irregular pavement. Nearly home, I was involved in an extremely serious speed wobble at 70 - 75 mph in an area of [XXX] in [XXX]. A slight vibration occurred then an extremely violent speed wobble ensued. Cars in this area drive at very high speeds. Fortunately, I was able to get the car to the side of the road without getting hit or wrecking. I barely kept control of it and very surprised I did not wreck with the other cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Just purchased this vehicle from Anderson Nissan of Lake Havasu City, AZ with 4759 miles. After leaving the city and driving on [XXX] heading [XXX], I immediately encountered fairly serious speed wobbles at 70 mph after driving over the bridges for drainage under the highway. Immediately slowed to 60 mph to stop wobble. This occurred approximately 8 times on [XXX] after driving over these bridges or irregular pavement. Nearly home, I was involved in an extremely serious speed wobble at 70 - 75 mph in an area of [XXX] in [XXX]. A slight vibration occurred then an extremely violent speed wobble ensued. Cars in this area drive at very high speeds. Fortunately, I was able to get the car to the side of the road without getting hit or wrecking. I barely kept control of it and very surprised I did not wreck with the other cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625630
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated that while her husband was driving 70 MPH, the vehicle started to wobble. The contact's husband researched the failure and determined that the vehicle was experiencing the death wobble. The vehicle was uncontrollable while driving. There were no warning lights illuminated. The contact called the local dealer, where it was determined that the steering damper needed to be replaced. The vehicle was not repaired. The dealer informed the contact that there was no recall for the failure. The contact called the recall center and was referred to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated that while her husband was driving 70 MPH, the vehicle started to wobble. The contact's husband researched the failure and determined that the vehicle was experiencing the death wobble. The vehicle was uncontrollable while driving. There were no warning lights illuminated. The contact called the local dealer, where it was determined that the steering damper needed to be replaced. The vehicle was not repaired. The dealer informed the contact that there was no recall for the failure. The contact called the recall center and was referred to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated that while her husband was driving 70 MPH, the vehicle started to wobble. The contact's husband researched the failure and determined that the vehicle was experiencing the death wobble. The vehicle was uncontrollable while driving. There were no warning lights illuminated. The contact called the local dealer, where it was determined that the steering damper needed to be replaced. The vehicle was not repaired. The dealer informed the contact that there was no recall for the failure. The contact called the recall center and was referred to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 32,000.
Mfg Campaign: 11624949
Recall Date: Nov 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN 3rd brake light has faulty solder and keeps going out. Had it replaced under warrenty and now needs replaced again. Out of warrenty. Needs to be a recall on this. Safety issue when 3rd brake light does not work.
Corrective Action:
UNKNOWN 3rd brake light has faulty solder and keeps going out. Had it replaced under warrenty and now needs replaced again. Out of warrenty. Needs to be a recall on this. Safety issue when 3rd brake light does not work.
Additional Notes:
UNKNOWN 3rd brake light has faulty solder and keeps going out. Had it replaced under warrenty and now needs replaced again. Out of warrenty. Needs to be a recall on this. Safety issue when 3rd brake light does not work.
Mfg Campaign: 11622553
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2021 Jeep Gladiator at 43K miles brought in for oil change. Lube tech noticed that the right rear axle seal was leaking fluid with fluid sprayed over the inner wheel and nearby assembly. FSA Customer Satisfaction Notification states to reference CSN 26A and that the recommended remedy is to replace the right rear shaft. If not repaired/replaced, this could lead to damage to the transmission. I contacted my local dealership who informed me that my vehicle had no open recalls, even though Jeep forums state the problem is affecting thousands of Gladiators like mine.
Corrective Action:
2021 Jeep Gladiator at 43K miles brought in for oil change. Lube tech noticed that the right rear axle seal was leaking fluid with fluid sprayed over the inner wheel and nearby assembly. FSA Customer Satisfaction Notification states to reference CSN 26A and that the recommended remedy is to replace the right rear shaft. If not repaired/replaced, this could lead to damage to the transmission. I contacted my local dealership who informed me that my vehicle had no open recalls, even though Jeep forums state the problem is affecting thousands of Gladiators like mine.
Additional Notes:
2021 Jeep Gladiator at 43K miles brought in for oil change. Lube tech noticed that the right rear axle seal was leaking fluid with fluid sprayed over the inner wheel and nearby assembly. FSA Customer Satisfaction Notification states to reference CSN 26A and that the recommended remedy is to replace the right rear shaft. If not repaired/replaced, this could lead to damage to the transmission. I contacted my local dealership who informed me that my vehicle had no open recalls, even though Jeep forums state the problem is affecting thousands of Gladiators like mine.
Mfg Campaign: 11619871
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the car will not accelerate or maintain speed. it is apparently a bad gear position sensor which was recalled on subsequent models however is not listed as a recall on this model. this clutch had just been replaced after a 2 year long wait for a recall fix
Corrective Action:
the car will not accelerate or maintain speed. it is apparently a bad gear position sensor which was recalled on subsequent models however is not listed as a recall on this model. this clutch had just been replaced after a 2 year long wait for a recall fix
Additional Notes:
the car will not accelerate or maintain speed. it is apparently a bad gear position sensor which was recalled on subsequent models however is not listed as a recall on this model. this clutch had just been replaced after a 2 year long wait for a recall fix
Mfg Campaign: 11619118
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Vehicle only has 18000 mile, and is garaged. The third brake light has failed. In reviewing this on line, it appears to be a common problem. No reason for just a simple device to fail prematurely due a lack of durability testing that is available. This is a safety issue in a world of bad drivers out there.
Corrective Action:
Vehicle only has 18000 mile, and is garaged. The third brake light has failed. In reviewing this on line, it appears to be a common problem. No reason for just a simple device to fail prematurely due a lack of durability testing that is available. This is a safety issue in a world of bad drivers out there.
Additional Notes:
Vehicle only has 18000 mile, and is garaged. The third brake light has failed. In reviewing this on line, it appears to be a common problem. No reason for just a simple device to fail prematurely due a lack of durability testing that is available. This is a safety issue in a world of bad drivers out there.
Mfg Campaign: 11618080
Recall Date: Oct 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11618158
Recall Date: Oct 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Corrective Action:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Additional Notes:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Mfg Campaign: 11613962
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Corrective Action:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Additional Notes:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Mfg Campaign: 11613962
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Corrective Action:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Additional Notes:
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Mfg Campaign: 11613962
Recall Date: Sep 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had seen that Chrysler had a recall for electrical for the dash cluster going on/black. It had just went completely black so I was unable to tell if vehicle was in gear, the speed of the vehicle. I went to the dealer and was told it was a known problem and the part was on national back order and would take over a month to receive. I went through Infotainment with the mileage and purchase/replaced on my own. I do still have the OEM part. FCS's # 30B Infotainment order #[XXX] ordered on 8/2/2024 at a cost of $1,148.59. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Had seen that Chrysler had a recall for electrical for the dash cluster going on/black. It had just went completely black so I was unable to tell if vehicle was in gear, the speed of the vehicle. I went to the dealer and was told it was a known problem and the part was on national back order and would take over a month to receive. I went through Infotainment with the mileage and purchase/replaced on my own. I do still have the OEM part. FCS's # 30B Infotainment order #[XXX] ordered on 8/2/2024 at a cost of $1,148.59. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Had seen that Chrysler had a recall for electrical for the dash cluster going on/black. It had just went completely black so I was unable to tell if vehicle was in gear, the speed of the vehicle. I went to the dealer and was told it was a known problem and the part was on national back order and would take over a month to receive. I went through Infotainment with the mileage and purchase/replaced on my own. I do still have the OEM part. FCS's # 30B Infotainment order #[XXX] ordered on 8/2/2024 at a cost of $1,148.59. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613178
Recall Date: Sep 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The other day I went out to my truck and the battery was dead lights clicking and wipers going. It's the original battery so I assume that I needed a new one bought one put it in find a couple days and then went out in the morning and the battery was dead. Put in another new battery, same thing drove a few days and this morning the battery is dead. So something is draining my battery? I have not done anything to it since it was new no addition. There's a lot of form on the internet with similar issues concerned about what's draining my battery??? Just went out of warranty!
Corrective Action:
The other day I went out to my truck and the battery was dead lights clicking and wipers going. It's the original battery so I assume that I needed a new one bought one put it in find a couple days and then went out in the morning and the battery was dead. Put in another new battery, same thing drove a few days and this morning the battery is dead. So something is draining my battery? I have not done anything to it since it was new no addition. There's a lot of form on the internet with similar issues concerned about what's draining my battery??? Just went out of warranty!
Additional Notes:
The other day I went out to my truck and the battery was dead lights clicking and wipers going. It's the original battery so I assume that I needed a new one bought one put it in find a couple days and then went out in the morning and the battery was dead. Put in another new battery, same thing drove a few days and this morning the battery is dead. So something is draining my battery? I have not done anything to it since it was new no addition. There's a lot of form on the internet with similar issues concerned about what's draining my battery??? Just went out of warranty!
Mfg Campaign: 11612570
Recall Date: Sep 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Corrective Action:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Additional Notes:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Mfg Campaign: 11611506
Recall Date: Aug 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Corrective Action:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Additional Notes:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Mfg Campaign: 11611506
Recall Date: Aug 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Corrective Action:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Additional Notes:
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Mfg Campaign: 11611506
Recall Date: Aug 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated that the passenger’s side rear axle was leaking. The contact stated while driving at various speeds, the "Rear Axle Locked" message was flashing on the instrument panel. Upon investigation, the contact discovered an unknown recall for the rear axle fluid leak. The manufacturer was notified of the failure and the contact was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was 60,080.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated that the passenger’s side rear axle was leaking. The contact stated while driving at various speeds, the "Rear Axle Locked" message was flashing on the instrument panel. Upon investigation, the contact discovered an unknown recall for the rear axle fluid leak. The manufacturer was notified of the failure and the contact was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was 60,080.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated that the passenger’s side rear axle was leaking. The contact stated while driving at various speeds, the "Rear Axle Locked" message was flashing on the instrument panel. Upon investigation, the contact discovered an unknown recall for the rear axle fluid leak. The manufacturer was notified of the failure and the contact was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was 60,080.
Mfg Campaign: 11603745
Recall Date: Jul 22, 2024
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