Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
385 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn’t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.
Corrective Action:
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn’t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.
Additional Notes:
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn’t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.
Mfg Campaign: 11449755
Recall Date: Feb 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn’t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.
Corrective Action:
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn’t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.
Additional Notes:
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn’t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.
Mfg Campaign: 11449755
Recall Date: Feb 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The "death wobble." When driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue.
Corrective Action:
The "death wobble." When driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue.
Additional Notes:
The "death wobble." When driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue.
Mfg Campaign: 11449656
Recall Date: Jan 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The "death wobble." When driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue.
Corrective Action:
The "death wobble." When driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue.
Additional Notes:
The "death wobble." When driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue.
Mfg Campaign: 11449656
Recall Date: Jan 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
In January 2021, my 2021 Jeep Gladiator Overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My Jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the Jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution.
Corrective Action:
In January 2021, my 2021 Jeep Gladiator Overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My Jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the Jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution.
Additional Notes:
In January 2021, my 2021 Jeep Gladiator Overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My Jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the Jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution.
Mfg Campaign: 11448783
Recall Date: Jan 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
In January 2021, my 2021 Jeep Gladiator Overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My Jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the Jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution.
Corrective Action:
In January 2021, my 2021 Jeep Gladiator Overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My Jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the Jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution.
Additional Notes:
In January 2021, my 2021 Jeep Gladiator Overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My Jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the Jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution.
Mfg Campaign: 11448783
Recall Date: Jan 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
In December, 2021, my 2021 Jeep Willys Gladiator became unstable at normal freeway speeds (70-75 mph) on ~8 occasions. At these speeds, the slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder from the front suspension that was so extreme that it splashed my cola and ice from the center cup holder to the dashboard and doors. R-L-R Steering inputs had no effect and hard braking had no effect until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. The dealer is installing a new steering damper. The engineer in me says there is a bearing, bushing or ball joint as root cause. This defect manifested at ~23,000 miles and occurs more readily as the temperatures drop below 20 deg F. This failure mode is severe, occurs without warning, is not detectable until it occurs and its effect is panic-inducing. My Jeep has stock, factory aluminum wheels and normal sized Michelin All-Season radial tires in good balance with no visible or abnormal tread wear. I ordered this vehicle new on 3/1/2021. The 'Gladiator forum' calls this condition "death wobble". Anecdotally, the condition appears to be associated with vehicles having "lift kits" as well as stock vehicles. My 'Willys Jeep is built by FCA with a modest suspension lift relative to the base Gladiator models. Other (anecdotal) owner information has identified loose ball joints, defective drag link bushings and steering free play as root causes in other new, low mileage vehicles. I am a retired engineer with vehicle development, professional driving and prototype vehicle experience. This is a dangerous condition that needs immediate correction. A 7-month old vehicle with 25,000 miles in excellent condition, no accident history and no modifications SHOULD NEVER DO THIS. A steering damper may reduce this death wobble but there is a more likely root cause.
Corrective Action:
In December, 2021, my 2021 Jeep Willys Gladiator became unstable at normal freeway speeds (70-75 mph) on ~8 occasions. At these speeds, the slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder from the front suspension that was so extreme that it splashed my cola and ice from the center cup holder to the dashboard and doors. R-L-R Steering inputs had no effect and hard braking had no effect until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. The dealer is installing a new steering damper. The engineer in me says there is a bearing, bushing or ball joint as root cause. This defect manifested at ~23,000 miles and occurs more readily as the temperatures drop below 20 deg F. This failure mode is severe, occurs without warning, is not detectable until it occurs and its effect is panic-inducing. My Jeep has stock, factory aluminum wheels and normal sized Michelin All-Season radial tires in good balance with no visible or abnormal tread wear. I ordered this vehicle new on 3/1/2021. The 'Gladiator forum' calls this condition "death wobble". Anecdotally, the condition appears to be associated with vehicles having "lift kits" as well as stock vehicles. My 'Willys Jeep is built by FCA with a modest suspension lift relative to the base Gladiator models. Other (anecdotal) owner information has identified loose ball joints, defective drag link bushings and steering free play as root causes in other new, low mileage vehicles. I am a retired engineer with vehicle development, professional driving and prototype vehicle experience. This is a dangerous condition that needs immediate correction. A 7-month old vehicle with 25,000 miles in excellent condition, no accident history and no modifications SHOULD NEVER DO THIS. A steering damper may reduce this death wobble but there is a more likely root cause.
Additional Notes:
In December, 2021, my 2021 Jeep Willys Gladiator became unstable at normal freeway speeds (70-75 mph) on ~8 occasions. At these speeds, the slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder from the front suspension that was so extreme that it splashed my cola and ice from the center cup holder to the dashboard and doors. R-L-R Steering inputs had no effect and hard braking had no effect until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. The dealer is installing a new steering damper. The engineer in me says there is a bearing, bushing or ball joint as root cause. This defect manifested at ~23,000 miles and occurs more readily as the temperatures drop below 20 deg F. This failure mode is severe, occurs without warning, is not detectable until it occurs and its effect is panic-inducing. My Jeep has stock, factory aluminum wheels and normal sized Michelin All-Season radial tires in good balance with no visible or abnormal tread wear. I ordered this vehicle new on 3/1/2021. The 'Gladiator forum' calls this condition "death wobble". Anecdotally, the condition appears to be associated with vehicles having "lift kits" as well as stock vehicles. My 'Willys Jeep is built by FCA with a modest suspension lift relative to the base Gladiator models. Other (anecdotal) owner information has identified loose ball joints, defective drag link bushings and steering free play as root causes in other new, low mileage vehicles. I am a retired engineer with vehicle development, professional driving and prototype vehicle experience. This is a dangerous condition that needs immediate correction. A 7-month old vehicle with 25,000 miles in excellent condition, no accident history and no modifications SHOULD NEVER DO THIS. A steering damper may reduce this death wobble but there is a more likely root cause.
Mfg Campaign: 11448503
Recall Date: Jan 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING:HYDRAULIC POWER ASSIST:PUMP
Potential Consequences:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 75 MPH, the vehicle inadvertently lost power steering assist. There were no warning lights illuminated. The contact continued to drive the vehicle with manual steering functionality. The contact stated that one and a half miles later the vehicle regained power steering functionality. The contact pulled to the nearest parking lot and notified the dealer of the failure. The vehicle was taken to the dealer who diagnosed that the steering pump needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 2,900.
Corrective Action:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 75 MPH, the vehicle inadvertently lost power steering assist. There were no warning lights illuminated. The contact continued to drive the vehicle with manual steering functionality. The contact stated that one and a half miles later the vehicle regained power steering functionality. The contact pulled to the nearest parking lot and notified the dealer of the failure. The vehicle was taken to the dealer who diagnosed that the steering pump needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 2,900.
Additional Notes:
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 75 MPH, the vehicle inadvertently lost power steering assist. There were no warning lights illuminated. The contact continued to drive the vehicle with manual steering functionality. The contact stated that one and a half miles later the vehicle regained power steering functionality. The contact pulled to the nearest parking lot and notified the dealer of the failure. The vehicle was taken to the dealer who diagnosed that the steering pump needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 2,900.
Mfg Campaign: 11448205
Recall Date: Jan 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
My jeep has bottomed out multiple times on normal road bumps. I've owned 4 other jeeps and have never experienced this before I've noticed there is one 3" of travel allotted between the front axle and the bump stops and I under stand that the diesel motor weight more than the 3.6l but to not compensate for the extra weight and running the same suspension setup as the 3.6l is not even right.... To spend 57,000$ on a vehicle that I can't just drive down the road without having to watch for bumps or manhole cover because I don't want to jar my back is no peace of mind.
Corrective Action:
My jeep has bottomed out multiple times on normal road bumps. I've owned 4 other jeeps and have never experienced this before I've noticed there is one 3" of travel allotted between the front axle and the bump stops and I under stand that the diesel motor weight more than the 3.6l but to not compensate for the extra weight and running the same suspension setup as the 3.6l is not even right.... To spend 57,000$ on a vehicle that I can't just drive down the road without having to watch for bumps or manhole cover because I don't want to jar my back is no peace of mind.
Additional Notes:
My jeep has bottomed out multiple times on normal road bumps. I've owned 4 other jeeps and have never experienced this before I've noticed there is one 3" of travel allotted between the front axle and the bump stops and I under stand that the diesel motor weight more than the 3.6l but to not compensate for the extra weight and running the same suspension setup as the 3.6l is not even right.... To spend 57,000$ on a vehicle that I can't just drive down the road without having to watch for bumps or manhole cover because I don't want to jar my back is no peace of mind.
Mfg Campaign: 11448257
Recall Date: Jan 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Mfg Campaign: 11447462
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Mfg Campaign: 11447462
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Mfg Campaign: 11447467
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Mfg Campaign: 11447467
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Mfg Campaign: 11447473
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
Mfg Campaign: 11447473
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Mfg Campaign: 11447494
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Mfg Campaign: 11447494
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Mfg Campaign: 11447494
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Mfg Campaign: 11447506
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Corrective Action:
The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Additional Notes:
The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
Mfg Campaign: 11447506
Recall Date: Jan 14, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025