Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
385 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
3.0 EcoDiesel in the Jeep Gladiator has cooling issues. Thousands of users affected and discussing on forums and on Facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the Gladiator and Wrangler over previous installations in the Ram and Grand Cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer UNDER the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the EcoDiesel in the vehicle.
Corrective Action:
3.0 EcoDiesel in the Jeep Gladiator has cooling issues. Thousands of users affected and discussing on forums and on Facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the Gladiator and Wrangler over previous installations in the Ram and Grand Cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer UNDER the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the EcoDiesel in the vehicle.
Additional Notes:
3.0 EcoDiesel in the Jeep Gladiator has cooling issues. Thousands of users affected and discussing on forums and on Facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the Gladiator and Wrangler over previous installations in the Ram and Grand Cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer UNDER the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the EcoDiesel in the vehicle.
Mfg Campaign: 11466777
Recall Date: May 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Corrective Action:
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Additional Notes:
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Mfg Campaign: 11466782
Recall Date: May 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Corrective Action:
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Additional Notes:
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.
Mfg Campaign: 11466782
Recall Date: May 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Corrective Action:
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Additional Notes:
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Mfg Campaign: 11462120
Recall Date: Apr 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Corrective Action:
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Additional Notes:
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
Mfg Campaign: 11462120
Recall Date: Apr 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Overheating during normal driving.
Corrective Action:
Overheating during normal driving.
Additional Notes:
Overheating during normal driving.
Mfg Campaign: 11462151
Recall Date: Apr 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Corrective Action:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Additional Notes:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Mfg Campaign: 11461515
Recall Date: Apr 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Corrective Action:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Additional Notes:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Mfg Campaign: 11461515
Recall Date: Apr 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Corrective Action:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Additional Notes:
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
Mfg Campaign: 11461515
Recall Date: Apr 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
My Bridgestone tires were the wrong rated tires put on by Chrysler at 70 miles per hour they would bounce did not matter which one would bounce they all did it after hitting a small bump on the highway they are the dueler 255/70/r18 113t ms with 1 nylon and 2 steel belts in tread and only 2 polyester side wall this was to light of a tire for a light truck , talked to Chrysler and they just blew me off on this problem I purchased light truck tires and solved the problem they now owe me $1095.97 . I am sure they put these tires on other Jeep gladiators.
Corrective Action:
My Bridgestone tires were the wrong rated tires put on by Chrysler at 70 miles per hour they would bounce did not matter which one would bounce they all did it after hitting a small bump on the highway they are the dueler 255/70/r18 113t ms with 1 nylon and 2 steel belts in tread and only 2 polyester side wall this was to light of a tire for a light truck , talked to Chrysler and they just blew me off on this problem I purchased light truck tires and solved the problem they now owe me $1095.97 . I am sure they put these tires on other Jeep gladiators.
Additional Notes:
My Bridgestone tires were the wrong rated tires put on by Chrysler at 70 miles per hour they would bounce did not matter which one would bounce they all did it after hitting a small bump on the highway they are the dueler 255/70/r18 113t ms with 1 nylon and 2 steel belts in tread and only 2 polyester side wall this was to light of a tire for a light truck , talked to Chrysler and they just blew me off on this problem I purchased light truck tires and solved the problem they now owe me $1095.97 . I am sure they put these tires on other Jeep gladiators.
Mfg Campaign: 11457519
Recall Date: Mar 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SUSPENSION: 2021 Jeep Gladiator - 12,000 Miles: On several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: At one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: No tire blew: This is a major concern: My safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting MOPAR but was unable to do so - 12 March 2022 - A Joke
Corrective Action:
SUSPENSION: 2021 Jeep Gladiator - 12,000 Miles: On several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: At one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: No tire blew: This is a major concern: My safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting MOPAR but was unable to do so - 12 March 2022 - A Joke
Additional Notes:
SUSPENSION: 2021 Jeep Gladiator - 12,000 Miles: On several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: At one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: No tire blew: This is a major concern: My safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting MOPAR but was unable to do so - 12 March 2022 - A Joke
Mfg Campaign: 11456488
Recall Date: Mar 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
SUSPENSION: 2021 Jeep Gladiator - 12,000 Miles: On several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: At one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: No tire blew: This is a major concern: My safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting MOPAR but was unable to do so - 12 March 2022 - A Joke
Corrective Action:
SUSPENSION: 2021 Jeep Gladiator - 12,000 Miles: On several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: At one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: No tire blew: This is a major concern: My safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting MOPAR but was unable to do so - 12 March 2022 - A Joke
Additional Notes:
SUSPENSION: 2021 Jeep Gladiator - 12,000 Miles: On several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: At one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: No tire blew: This is a major concern: My safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting MOPAR but was unable to do so - 12 March 2022 - A Joke
Mfg Campaign: 11456488
Recall Date: Mar 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering is very loose. Vehicle constantly drifts and requires constant steering correction. Approximately 3” of slack in steering response.
Corrective Action:
Steering is very loose. Vehicle constantly drifts and requires constant steering correction. Approximately 3” of slack in steering response.
Additional Notes:
Steering is very loose. Vehicle constantly drifts and requires constant steering correction. Approximately 3” of slack in steering response.
Mfg Campaign: 11456320
Recall Date: Mar 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
At highway speeds a uncontrollable wobble of the front wheels occurs when hitting a tar strip or bump that is only brought under control by stepping on the brakes very hard to slow the truck to 60MPH or less. I think that sudden slowing while in traffic puts not only my life in danger, but also those drivers around me. At this point, the dealer is replacing the steering damper. But I suspect this is a band aid to cover a larger issue. Current mileage is 13,XXX miles. The wheels, tires and suspension are factory stock.
Corrective Action:
At highway speeds a uncontrollable wobble of the front wheels occurs when hitting a tar strip or bump that is only brought under control by stepping on the brakes very hard to slow the truck to 60MPH or less. I think that sudden slowing while in traffic puts not only my life in danger, but also those drivers around me. At this point, the dealer is replacing the steering damper. But I suspect this is a band aid to cover a larger issue. Current mileage is 13,XXX miles. The wheels, tires and suspension are factory stock.
Additional Notes:
At highway speeds a uncontrollable wobble of the front wheels occurs when hitting a tar strip or bump that is only brought under control by stepping on the brakes very hard to slow the truck to 60MPH or less. I think that sudden slowing while in traffic puts not only my life in danger, but also those drivers around me. At this point, the dealer is replacing the steering damper. But I suspect this is a band aid to cover a larger issue. Current mileage is 13,XXX miles. The wheels, tires and suspension are factory stock.
Mfg Campaign: 11454343
Recall Date: Feb 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Corrective Action:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Additional Notes:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Mfg Campaign: 11453209
Recall Date: Feb 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Corrective Action:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Additional Notes:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Mfg Campaign: 11453209
Recall Date: Feb 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Corrective Action:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Additional Notes:
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.
Mfg Campaign: 11453209
Recall Date: Feb 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the Gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the Mopar 1.5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in Jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The CV bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose.
Corrective Action:
I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the Gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the Mopar 1.5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in Jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The CV bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose.
Additional Notes:
I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the Gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the Mopar 1.5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in Jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The CV bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose.
Mfg Campaign: 11451758
Recall Date: Feb 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the Gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the Mopar 1.5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in Jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The CV bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose.
Corrective Action:
I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the Gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the Mopar 1.5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in Jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The CV bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose.
Additional Notes:
I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the Gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the Mopar 1.5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in Jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The CV bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose.
Mfg Campaign: 11451758
Recall Date: Feb 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving at approx. 70 mph the vehicle steering became very difficult to control. I was unable to turn the steering wheel ( it felt like a vehicle without power steering at low speed). I slowed the vehicle down, I could feel the steering get easy as I neared a stop. After stopping at a stoplight and resuming the vehicle drove normally. The vehicle was never shut off.
Corrective Action:
Driving at approx. 70 mph the vehicle steering became very difficult to control. I was unable to turn the steering wheel ( it felt like a vehicle without power steering at low speed). I slowed the vehicle down, I could feel the steering get easy as I neared a stop. After stopping at a stoplight and resuming the vehicle drove normally. The vehicle was never shut off.
Additional Notes:
Driving at approx. 70 mph the vehicle steering became very difficult to control. I was unable to turn the steering wheel ( it felt like a vehicle without power steering at low speed). I slowed the vehicle down, I could feel the steering get easy as I neared a stop. After stopping at a stoplight and resuming the vehicle drove normally. The vehicle was never shut off.
Mfg Campaign: 11450137
Recall Date: Feb 3, 2022
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