Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 88A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The instrument panel center cluster display may be insufficiently illuminated and may not appear visible during daytime driving conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 15A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z36
Recall Date: Apr 14, 2022
Consumer Complaints
330 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
Corrective Action:
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
Additional Notes:
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
Mfg Campaign: 11537570
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
Corrective Action:
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
Additional Notes:
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
Mfg Campaign: 11537570
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Corrective Action:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Additional Notes:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Mfg Campaign: 11537418
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Corrective Action:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Additional Notes:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Mfg Campaign: 11537418
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Corrective Action:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Additional Notes:
While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.
Mfg Campaign: 11537418
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact’s wife owns a 2022 Jeep Compass. The contact state that upon start up, the instrument panel was illuminated and visible; however, once the START/STOP button was depressed, the instrument panel displayed dimmed. The contact then stated that after the vehicle was shifted into reverse(R), the instrument panel illuminated and displayed visibly; however, once shifted into drive (D), the instrument panel displayed dimmed. The contact stated that he was concerned for his wife’s safety with the inability to see critical information on the instrument panel. An undisclosed dealer was notified of the failure and the contact was informed that the failure was not a safety concern and an appointment was scheduled for a later month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Corrective Action:
The contact’s wife owns a 2022 Jeep Compass. The contact state that upon start up, the instrument panel was illuminated and visible; however, once the START/STOP button was depressed, the instrument panel displayed dimmed. The contact then stated that after the vehicle was shifted into reverse(R), the instrument panel illuminated and displayed visibly; however, once shifted into drive (D), the instrument panel displayed dimmed. The contact stated that he was concerned for his wife’s safety with the inability to see critical information on the instrument panel. An undisclosed dealer was notified of the failure and the contact was informed that the failure was not a safety concern and an appointment was scheduled for a later month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Additional Notes:
The contact’s wife owns a 2022 Jeep Compass. The contact state that upon start up, the instrument panel was illuminated and visible; however, once the START/STOP button was depressed, the instrument panel displayed dimmed. The contact then stated that after the vehicle was shifted into reverse(R), the instrument panel illuminated and displayed visibly; however, once shifted into drive (D), the instrument panel displayed dimmed. The contact stated that he was concerned for his wife’s safety with the inability to see critical information on the instrument panel. An undisclosed dealer was notified of the failure and the contact was informed that the failure was not a safety concern and an appointment was scheduled for a later month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Mfg Campaign: 11537139
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, she became aware that during the daytime the instrument panel was extremely difficult to see, severely compromising the visibility of important vehicle information. The vehicle was taken to the dealer, who determined that the vehicle required a software update that was not yet available. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, she became aware that during the daytime the instrument panel was extremely difficult to see, severely compromising the visibility of important vehicle information. The vehicle was taken to the dealer, who determined that the vehicle required a software update that was not yet available. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, she became aware that during the daytime the instrument panel was extremely difficult to see, severely compromising the visibility of important vehicle information. The vehicle was taken to the dealer, who determined that the vehicle required a software update that was not yet available. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Mfg Campaign: 11537150
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The interior displays, instrument panel, and touch screen are stuck in bright day mode. The dimmer switch in the dash will not respond or change the brightness but still turns the overhead lights on and off. At night this causes blinding conditions and a glare on the windows decreasing visibility. The issue is to be investigated by the dealer, there was a wait to get it checked. There are no warning lights and the vehicle may be inspected at any time.
Corrective Action:
The interior displays, instrument panel, and touch screen are stuck in bright day mode. The dimmer switch in the dash will not respond or change the brightness but still turns the overhead lights on and off. At night this causes blinding conditions and a glare on the windows decreasing visibility. The issue is to be investigated by the dealer, there was a wait to get it checked. There are no warning lights and the vehicle may be inspected at any time.
Additional Notes:
The interior displays, instrument panel, and touch screen are stuck in bright day mode. The dimmer switch in the dash will not respond or change the brightness but still turns the overhead lights on and off. At night this causes blinding conditions and a glare on the windows decreasing visibility. The issue is to be investigated by the dealer, there was a wait to get it checked. There are no warning lights and the vehicle may be inspected at any time.
Mfg Campaign: 11536364
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
Mfg Campaign: 11536059
Recall Date: Aug 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
Mfg Campaign: 11536059
Recall Date: Aug 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Infotainment system and dashboard lighting is stuck on the brightest setting and not able to be turned down. Seems to be a software glitch or something. Driving at night is more difficult as blinded by the bright displays.
Corrective Action:
Infotainment system and dashboard lighting is stuck on the brightest setting and not able to be turned down. Seems to be a software glitch or something. Driving at night is more difficult as blinded by the bright displays.
Additional Notes:
Infotainment system and dashboard lighting is stuck on the brightest setting and not able to be turned down. Seems to be a software glitch or something. Driving at night is more difficult as blinded by the bright displays.
Mfg Campaign: 11536144
Recall Date: Aug 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument panel display was inoperable. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument panel display was inoperable. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument panel display was inoperable. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11535486
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Every morning the instrument panel and the radio/navigation screen are very dark. All of a sudden it will turn on. Sometimes a mile down the road and sometimes 5 miles down the road. Sometimes it never turns on. If I need to use the gps/navigation directions this is a big issue as I cannot see the screen. I cannot see the gas guage or instrument warnings. I cannot see the spedometer.
Corrective Action:
Every morning the instrument panel and the radio/navigation screen are very dark. All of a sudden it will turn on. Sometimes a mile down the road and sometimes 5 miles down the road. Sometimes it never turns on. If I need to use the gps/navigation directions this is a big issue as I cannot see the screen. I cannot see the gas guage or instrument warnings. I cannot see the spedometer.
Additional Notes:
Every morning the instrument panel and the radio/navigation screen are very dark. All of a sudden it will turn on. Sometimes a mile down the road and sometimes 5 miles down the road. Sometimes it never turns on. If I need to use the gps/navigation directions this is a big issue as I cannot see the screen. I cannot see the gas guage or instrument warnings. I cannot see the spedometer.
Mfg Campaign: 11535010
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
During night driving, the instrument cluster does not dim, staying bright and I am unable to manually lower the brightness, this produces a glare around the car which makes it extremely difficult to drive at night, I have also had instances where the instrument cluster dims during the day for a brief period of time where I can hardly read my current speed, then it returns to being bright after a few moments. I have not taken the car into Jeep for service yet but have an appointment scheduled.
Corrective Action:
During night driving, the instrument cluster does not dim, staying bright and I am unable to manually lower the brightness, this produces a glare around the car which makes it extremely difficult to drive at night, I have also had instances where the instrument cluster dims during the day for a brief period of time where I can hardly read my current speed, then it returns to being bright after a few moments. I have not taken the car into Jeep for service yet but have an appointment scheduled.
Additional Notes:
During night driving, the instrument cluster does not dim, staying bright and I am unable to manually lower the brightness, this produces a glare around the car which makes it extremely difficult to drive at night, I have also had instances where the instrument cluster dims during the day for a brief period of time where I can hardly read my current speed, then it returns to being bright after a few moments. I have not taken the car into Jeep for service yet but have an appointment scheduled.
Mfg Campaign: 11535027
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11534801
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11534801
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Corrective Action:
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Additional Notes:
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Mfg Campaign: 11534384
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Corrective Action:
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Additional Notes:
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Mfg Campaign: 11534384
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Corrective Action:
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Additional Notes:
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Mfg Campaign: 11533627
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Corrective Action:
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Additional Notes:
Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!
Mfg Campaign: 11533627
Recall Date: Jul 21, 2023
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