JEEP COMPASS 2019

Complete listing of complaints and recalls for this vehicle

504
Complaints
2
Recalls

Complaints & Recalls

504 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V523000 SAFETY RECALL
154.3K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U86
Notice Date: Aug 29, 2018
Recall Date: Aug 9, 2018

Consumer Complaints

504 Complaints
Chrysler (fca Us, Llc)
Campaign: 11557497 Other
Nov 29, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Jeep Compass. The contact stated that the check engine warning light was illuminated and there was a thumping sound coming from the front-end of the vehicle. The vehicle was taken to the dealer who replaced the auxiliary battery which reset the check engine warning light. The thumping noise coming from the front-end of the vehicle persisted. The vehicle was taken to another dealer who determined that the rack-n-pinon failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

Corrective Action:

The contact owns a 2019 Jeep Compass. The contact stated that the check engine warning light was illuminated and there was a thumping sound coming from the front-end of the vehicle. The vehicle was taken to the dealer who replaced the auxiliary battery which reset the check engine warning light. The thumping noise coming from the front-end of the vehicle persisted. The vehicle was taken to another dealer who determined that the rack-n-pinon failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

Additional Notes:

The contact owns a 2019 Jeep Compass. The contact stated that the check engine warning light was illuminated and there was a thumping sound coming from the front-end of the vehicle. The vehicle was taken to the dealer who replaced the auxiliary battery which reset the check engine warning light. The thumping noise coming from the front-end of the vehicle persisted. The vehicle was taken to another dealer who determined that the rack-n-pinon failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

Manufacturer: JEEP
Mfg Campaign: 11557497
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11556519 Other
Nov 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Corrective Action:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Additional Notes:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Manufacturer: JEEP
Mfg Campaign: 11556519
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11556519 Other
Nov 22, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Corrective Action:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Additional Notes:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Manufacturer: JEEP
Mfg Campaign: 11556519
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11556519 Other
Nov 22, 2023
Defect Description:

ENGINE

Potential Consequences:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Corrective Action:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Additional Notes:

UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

Manufacturer: JEEP
Mfg Campaign: 11556519
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11556520 Other
Nov 22, 2023
Defect Description:

ENGINE

Potential Consequences:

The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.

Corrective Action:

The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.

Additional Notes:

The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.

Manufacturer: JEEP
Mfg Campaign: 11556520
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11555438 Other
Nov 16, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Corrective Action:

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Additional Notes:

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Manufacturer: JEEP
Mfg Campaign: 11555438
Notice Date: Nov 16, 2023
Recall Date: Nov 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11555438 Other
Nov 16, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Corrective Action:

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Additional Notes:

The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

Manufacturer: JEEP
Mfg Campaign: 11555438
Notice Date: Nov 16, 2023
Recall Date: Nov 16, 2023
Chrysler (fca Us, Llc)
Campaign: 11553685 Other
Nov 5, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Corrective Action:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Additional Notes:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Manufacturer: JEEP
Mfg Campaign: 11553685
Notice Date: Nov 5, 2023
Recall Date: Nov 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11553685 Other
Nov 5, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Corrective Action:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Additional Notes:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Manufacturer: JEEP
Mfg Campaign: 11553685
Notice Date: Nov 5, 2023
Recall Date: Nov 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11553685 Other
Nov 5, 2023
Defect Description:

ENGINE

Potential Consequences:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Corrective Action:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Additional Notes:

Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

Manufacturer: JEEP
Mfg Campaign: 11553685
Notice Date: Nov 5, 2023
Recall Date: Nov 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11553267 Other
Nov 2, 2023
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2019 Jeep Compass. The contact stated that the back over prevention camera displayed a blank or distorted image on the infotainment screen. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2019 Jeep Compass. The contact stated that the back over prevention camera displayed a blank or distorted image on the infotainment screen. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2019 Jeep Compass. The contact stated that the back over prevention camera displayed a blank or distorted image on the infotainment screen. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 25,000.

Manufacturer: JEEP
Mfg Campaign: 11553267
Notice Date: Nov 2, 2023
Recall Date: Nov 2, 2023
Chrysler (fca Us, Llc)
Campaign: 11553014 Other
Nov 1, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

Corrective Action:

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

Additional Notes:

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

Manufacturer: JEEP
Mfg Campaign: 11553014
Notice Date: Nov 1, 2023
Recall Date: Nov 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11553014 Other
Nov 1, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

Corrective Action:

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

Additional Notes:

Emergency brake system is randomly engaged while stopped and/or during driving. Engine stalls out and will not move unless engine is shut off and turned back on and emergency brake is disengaged.

Manufacturer: JEEP
Mfg Campaign: 11553014
Notice Date: Nov 1, 2023
Recall Date: Nov 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11552170 Other
Oct 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When driving the Jeep on now 3 occasions has shut off on me while in full motion. The last time I was approaching a stop sign and was slowing down to stop once stopped I then proceeded to turn the vehicle shut off. There also were dash warnings that lit up to service hill shifter, and ESC I don’t know what that meant. However it was just seen at the dealership and they said there were no codes at the moment and the previous codes reset themselves.

Corrective Action:

When driving the Jeep on now 3 occasions has shut off on me while in full motion. The last time I was approaching a stop sign and was slowing down to stop once stopped I then proceeded to turn the vehicle shut off. There also were dash warnings that lit up to service hill shifter, and ESC I don’t know what that meant. However it was just seen at the dealership and they said there were no codes at the moment and the previous codes reset themselves.

Additional Notes:

When driving the Jeep on now 3 occasions has shut off on me while in full motion. The last time I was approaching a stop sign and was slowing down to stop once stopped I then proceeded to turn the vehicle shut off. There also were dash warnings that lit up to service hill shifter, and ESC I don’t know what that meant. However it was just seen at the dealership and they said there were no codes at the moment and the previous codes reset themselves.

Manufacturer: JEEP
Mfg Campaign: 11552170
Notice Date: Oct 27, 2023
Recall Date: Oct 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11548949 Other
Oct 9, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Corrective Action:

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Additional Notes:

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Manufacturer: JEEP
Mfg Campaign: 11548949
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11548949 Other
Oct 9, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Corrective Action:

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Additional Notes:

It keeps giving me messages like high coolant temperature or stop safely vehicle will shut down soon. I read that this had happened to many jeeps, and the dealership couldn’t find the issue

Manufacturer: JEEP
Mfg Campaign: 11548949
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11549078 Other
Oct 9, 2023
Defect Description:

ENGINE

Potential Consequences:

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

Corrective Action:

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

Additional Notes:

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

Manufacturer: JEEP
Mfg Campaign: 11549078
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11549078 Other
Oct 9, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

Corrective Action:

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

Additional Notes:

Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.

Manufacturer: JEEP
Mfg Campaign: 11549078
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11546639 Other
Sep 26, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving and my vehicle stopped at a stopped light and shut down with no warning prior. My vehicle had to be towed.

Corrective Action:

I was driving and my vehicle stopped at a stopped light and shut down with no warning prior. My vehicle had to be towed.

Additional Notes:

I was driving and my vehicle stopped at a stopped light and shut down with no warning prior. My vehicle had to be towed.

Manufacturer: JEEP
Mfg Campaign: 11546639
Notice Date: Sep 26, 2023
Recall Date: Sep 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11546677 Other
Sep 26, 2023
Defect Description:

ENGINE

Potential Consequences:

The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard

Corrective Action:

The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard

Additional Notes:

The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard

Manufacturer: JEEP
Mfg Campaign: 11546677
Notice Date: Sep 26, 2023
Recall Date: Sep 26, 2023

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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