Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Consumer Complaints
504 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The Jeep has been in the service department since March 2023. The vehicles system malfunctions while driving and shuts down. The ability to drive to safety is not available. This has happened to me twice while driving on the hwy with my SPECIAL NEEDS daughter in the car.
Corrective Action:
The Jeep has been in the service department since March 2023. The vehicles system malfunctions while driving and shuts down. The ability to drive to safety is not available. This has happened to me twice while driving on the hwy with my SPECIAL NEEDS daughter in the car.
Additional Notes:
The Jeep has been in the service department since March 2023. The vehicles system malfunctions while driving and shuts down. The ability to drive to safety is not available. This has happened to me twice while driving on the hwy with my SPECIAL NEEDS daughter in the car.
Mfg Campaign: 11536734
Recall Date: Aug 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
Corrective Action:
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
Additional Notes:
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
Mfg Campaign: 11535667
Recall Date: Aug 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
Corrective Action:
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
Additional Notes:
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
Mfg Campaign: 11535667
Recall Date: Aug 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with oil consumption failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with oil consumption failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with oil consumption failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11534984
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.
Corrective Action:
The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.
Additional Notes:
The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.
Mfg Campaign: 11534335
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.
Corrective Action:
The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.
Additional Notes:
The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.
Mfg Campaign: 11534335
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
Corrective Action:
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
Additional Notes:
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
Mfg Campaign: 11533386
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
Corrective Action:
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
Additional Notes:
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
Mfg Campaign: 11533386
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto stop feature will not consistently work. My daughter has been in an intersection on several occasions when the vehicle would not re start. This happened in October of 2022 and a battery and a battery and sensor were replaced. This is now happening again putting her in danger in the middle of roadways.
Corrective Action:
Auto stop feature will not consistently work. My daughter has been in an intersection on several occasions when the vehicle would not re start. This happened in October of 2022 and a battery and a battery and sensor were replaced. This is now happening again putting her in danger in the middle of roadways.
Additional Notes:
Auto stop feature will not consistently work. My daughter has been in an intersection on several occasions when the vehicle would not re start. This happened in October of 2022 and a battery and a battery and sensor were replaced. This is now happening again putting her in danger in the middle of roadways.
Mfg Campaign: 11530970
Recall Date: Jul 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.
Corrective Action:
The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.
Additional Notes:
The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.
Mfg Campaign: 11530289
Recall Date: Jul 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.
Corrective Action:
High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.
Additional Notes:
High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.
Mfg Campaign: 11529193
Recall Date: Jun 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Corrective Action:
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Additional Notes:
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Mfg Campaign: 11528786
Recall Date: Jun 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Corrective Action:
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Additional Notes:
My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023
Mfg Campaign: 11528786
Recall Date: Jun 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Corrective Action:
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Additional Notes:
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Mfg Campaign: 11527173
Recall Date: Jun 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Corrective Action:
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Additional Notes:
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Mfg Campaign: 11527173
Recall Date: Jun 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Corrective Action:
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Additional Notes:
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Mfg Campaign: 11525765
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Corrective Action:
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Additional Notes:
Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
Mfg Campaign: 11525765
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Auxiliary battery has died 3 times in 4 years. The dealership each time has replaced it and has stated it is unknown why the battery keeps dying. I have brought to 2 different Jeep dealerships.
Corrective Action:
The Auxiliary battery has died 3 times in 4 years. The dealership each time has replaced it and has stated it is unknown why the battery keeps dying. I have brought to 2 different Jeep dealerships.
Additional Notes:
The Auxiliary battery has died 3 times in 4 years. The dealership each time has replaced it and has stated it is unknown why the battery keeps dying. I have brought to 2 different Jeep dealerships.
Mfg Campaign: 11524668
Recall Date: May 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Corrective Action:
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Additional Notes:
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Mfg Campaign: 11523456
Recall Date: May 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Corrective Action:
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Additional Notes:
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Mfg Campaign: 11523456
Recall Date: May 23, 2023
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