Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
Corrective Action:
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
Additional Notes:
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
Mfg Campaign: 11053535
Recall Date: Dec 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
Corrective Action:
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
Additional Notes:
MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.
Mfg Campaign: 11053535
Recall Date: Dec 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Corrective Action:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Additional Notes:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Mfg Campaign: 11053541
Recall Date: Dec 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Corrective Action:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Additional Notes:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Mfg Campaign: 11053541
Recall Date: Dec 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Corrective Action:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Additional Notes:
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
Mfg Campaign: 11053541
Recall Date: Dec 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT PANEL LIGHTS WILL NOT DIM ON AUTOMATIC LIGHTS SETTING OR WHEN DISPLAY LIGHTS HAVE BEEN ON FOR LONGER THEN 8 SECONDS. THE DASH LIGHTS AND STEREO LIGHTS ARE TOO BRIGHT TO DRIVE AT NIGHT. HAVE TO STOP CAR, TURN OFF CAR ALONG WITH TURNING OFF ALL LIGHT SWITCHES. HAVE TO WAIT FOR AT LEAST A MINUTE THEN CAN START THE CAR AND ADJUST THE BRIGHTNESS BEFORE HAS BEEN ON FOR 8 SECONDS. WHEN ON INTERSTATE THIS IS NOT POSSIBLE TO DO. NEED TO BE ABLE TO DISPLAY DASH AND SHOULD WORK AUTOMATICALLY. DOESN'T MATTER WHETHER PARKED OR MOVING. LIGHTS WILL NOT WORK ON THE AUTOMATIC SETTING. OTHERS HAVE COMPLAINED. PLEASE SEE THIS YOUTUBE.COM VIDEO BECAUSE OUR ISSUE IS THE SAME. HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8
Corrective Action:
INSTRUMENT PANEL LIGHTS WILL NOT DIM ON AUTOMATIC LIGHTS SETTING OR WHEN DISPLAY LIGHTS HAVE BEEN ON FOR LONGER THEN 8 SECONDS. THE DASH LIGHTS AND STEREO LIGHTS ARE TOO BRIGHT TO DRIVE AT NIGHT. HAVE TO STOP CAR, TURN OFF CAR ALONG WITH TURNING OFF ALL LIGHT SWITCHES. HAVE TO WAIT FOR AT LEAST A MINUTE THEN CAN START THE CAR AND ADJUST THE BRIGHTNESS BEFORE HAS BEEN ON FOR 8 SECONDS. WHEN ON INTERSTATE THIS IS NOT POSSIBLE TO DO. NEED TO BE ABLE TO DISPLAY DASH AND SHOULD WORK AUTOMATICALLY. DOESN'T MATTER WHETHER PARKED OR MOVING. LIGHTS WILL NOT WORK ON THE AUTOMATIC SETTING. OTHERS HAVE COMPLAINED. PLEASE SEE THIS YOUTUBE.COM VIDEO BECAUSE OUR ISSUE IS THE SAME. HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8
Additional Notes:
INSTRUMENT PANEL LIGHTS WILL NOT DIM ON AUTOMATIC LIGHTS SETTING OR WHEN DISPLAY LIGHTS HAVE BEEN ON FOR LONGER THEN 8 SECONDS. THE DASH LIGHTS AND STEREO LIGHTS ARE TOO BRIGHT TO DRIVE AT NIGHT. HAVE TO STOP CAR, TURN OFF CAR ALONG WITH TURNING OFF ALL LIGHT SWITCHES. HAVE TO WAIT FOR AT LEAST A MINUTE THEN CAN START THE CAR AND ADJUST THE BRIGHTNESS BEFORE HAS BEEN ON FOR 8 SECONDS. WHEN ON INTERSTATE THIS IS NOT POSSIBLE TO DO. NEED TO BE ABLE TO DISPLAY DASH AND SHOULD WORK AUTOMATICALLY. DOESN'T MATTER WHETHER PARKED OR MOVING. LIGHTS WILL NOT WORK ON THE AUTOMATIC SETTING. OTHERS HAVE COMPLAINED. PLEASE SEE THIS YOUTUBE.COM VIDEO BECAUSE OUR ISSUE IS THE SAME. HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8
Mfg Campaign: 11052181
Recall Date: Dec 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
SPEEDOMETER LIGHT AND THE CENTER DASH (GPS, RADIO, UCONNECT) SCREEN ILLUMINATION CAN NOT BE DIMMED AT NIGHT USING THE ROTARY KNOB (WHEEL) LOCATED ON THE LEFT SIDE OF THE DASH. THE ILLUMINATON COMING FROM THESE SCREENS IS INCREDIBLY BRIGHT, ESPECIALLY WHEN TRAVELING ON RURAL ROADS WHERE DEER, FERREL HOGS AND OTHER WILD ANIMALS RUN INTO THE ROADWAY. I CAN NOT SEE THESE OBSTACLES AND BELIEVE THIS IS A SEVERE SAFETY HAZARD FOR ANY DRIVER WHO TRAVELS ON NON-ILLUMINATED ROADS. THE LIGHT FROM MY SPEEDOMETER CAN NOT BE DIALED DOWN WHEN THE VEHICLE IS SITTING IDLE, OR IN DRIVE AND WHEN PARKED OR IN MOTION. IT HAS NEVER WORKED PROPERLY AND THE DEALERSHIP IS NOT ABLE TO DETERMINE WHAT THE PROBLEM IS. THEY ARE CLUELESS AND SINCE THE DEALERSHIP OPEN AFTER 5 PM TO OBSERVE THIS PROBLEM DURING HOURS OF DARKNESS. NUMEROUS OTHER JEEP COMPASS OWNERS 2017 AND 2018 MODEL YEARS, HAVE COMPLAINED OF THIS SAME PROBLEM. DEER ARE THE SAME COLOR AND CONTRAST OF GRAY ASPHALT AND THEY ARE NEARLY IMPOSSIBLE TO SEE AT NIGHT, DUE TO THE OVERWHELMING ILLUMINATION FROM THE CENTER DISPLAY AND SPEEDOMETER BRIGHTNESS. THIS PROBLEM HAS BEEN OCCURRING SINCE MY PURCHASE 3 MONTHS AGO AND CONTINUES TO THIS EVENING. I PLAN ON UPLOADING A VIDEO TO YOUTUBE SOON. I AM RETIRED FROM FILM AND TELEVISION AND TAUGHT THIS SUBJECT AT A PRIVATE UNIVERSITY HERE IN TEXAS.
Corrective Action:
SPEEDOMETER LIGHT AND THE CENTER DASH (GPS, RADIO, UCONNECT) SCREEN ILLUMINATION CAN NOT BE DIMMED AT NIGHT USING THE ROTARY KNOB (WHEEL) LOCATED ON THE LEFT SIDE OF THE DASH. THE ILLUMINATON COMING FROM THESE SCREENS IS INCREDIBLY BRIGHT, ESPECIALLY WHEN TRAVELING ON RURAL ROADS WHERE DEER, FERREL HOGS AND OTHER WILD ANIMALS RUN INTO THE ROADWAY. I CAN NOT SEE THESE OBSTACLES AND BELIEVE THIS IS A SEVERE SAFETY HAZARD FOR ANY DRIVER WHO TRAVELS ON NON-ILLUMINATED ROADS. THE LIGHT FROM MY SPEEDOMETER CAN NOT BE DIALED DOWN WHEN THE VEHICLE IS SITTING IDLE, OR IN DRIVE AND WHEN PARKED OR IN MOTION. IT HAS NEVER WORKED PROPERLY AND THE DEALERSHIP IS NOT ABLE TO DETERMINE WHAT THE PROBLEM IS. THEY ARE CLUELESS AND SINCE THE DEALERSHIP OPEN AFTER 5 PM TO OBSERVE THIS PROBLEM DURING HOURS OF DARKNESS. NUMEROUS OTHER JEEP COMPASS OWNERS 2017 AND 2018 MODEL YEARS, HAVE COMPLAINED OF THIS SAME PROBLEM. DEER ARE THE SAME COLOR AND CONTRAST OF GRAY ASPHALT AND THEY ARE NEARLY IMPOSSIBLE TO SEE AT NIGHT, DUE TO THE OVERWHELMING ILLUMINATION FROM THE CENTER DISPLAY AND SPEEDOMETER BRIGHTNESS. THIS PROBLEM HAS BEEN OCCURRING SINCE MY PURCHASE 3 MONTHS AGO AND CONTINUES TO THIS EVENING. I PLAN ON UPLOADING A VIDEO TO YOUTUBE SOON. I AM RETIRED FROM FILM AND TELEVISION AND TAUGHT THIS SUBJECT AT A PRIVATE UNIVERSITY HERE IN TEXAS.
Additional Notes:
SPEEDOMETER LIGHT AND THE CENTER DASH (GPS, RADIO, UCONNECT) SCREEN ILLUMINATION CAN NOT BE DIMMED AT NIGHT USING THE ROTARY KNOB (WHEEL) LOCATED ON THE LEFT SIDE OF THE DASH. THE ILLUMINATON COMING FROM THESE SCREENS IS INCREDIBLY BRIGHT, ESPECIALLY WHEN TRAVELING ON RURAL ROADS WHERE DEER, FERREL HOGS AND OTHER WILD ANIMALS RUN INTO THE ROADWAY. I CAN NOT SEE THESE OBSTACLES AND BELIEVE THIS IS A SEVERE SAFETY HAZARD FOR ANY DRIVER WHO TRAVELS ON NON-ILLUMINATED ROADS. THE LIGHT FROM MY SPEEDOMETER CAN NOT BE DIALED DOWN WHEN THE VEHICLE IS SITTING IDLE, OR IN DRIVE AND WHEN PARKED OR IN MOTION. IT HAS NEVER WORKED PROPERLY AND THE DEALERSHIP IS NOT ABLE TO DETERMINE WHAT THE PROBLEM IS. THEY ARE CLUELESS AND SINCE THE DEALERSHIP OPEN AFTER 5 PM TO OBSERVE THIS PROBLEM DURING HOURS OF DARKNESS. NUMEROUS OTHER JEEP COMPASS OWNERS 2017 AND 2018 MODEL YEARS, HAVE COMPLAINED OF THIS SAME PROBLEM. DEER ARE THE SAME COLOR AND CONTRAST OF GRAY ASPHALT AND THEY ARE NEARLY IMPOSSIBLE TO SEE AT NIGHT, DUE TO THE OVERWHELMING ILLUMINATION FROM THE CENTER DISPLAY AND SPEEDOMETER BRIGHTNESS. THIS PROBLEM HAS BEEN OCCURRING SINCE MY PURCHASE 3 MONTHS AGO AND CONTINUES TO THIS EVENING. I PLAN ON UPLOADING A VIDEO TO YOUTUBE SOON. I AM RETIRED FROM FILM AND TELEVISION AND TAUGHT THIS SUBJECT AT A PRIVATE UNIVERSITY HERE IN TEXAS.
Mfg Campaign: 11052395
Recall Date: Dec 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT GAUGE CLUSTER LIGHTS DO NOT DIM WITH DIMMER DIAL. DASH LIGHTS ARE BRIGHT ENOUGH TO TURN THE WINDSHIELD INTO A MIRROR AT NIGHT (SEE INSIDER VEHICLE BETTER THAN OUTSIDE).
Corrective Action:
INSTRUMENT GAUGE CLUSTER LIGHTS DO NOT DIM WITH DIMMER DIAL. DASH LIGHTS ARE BRIGHT ENOUGH TO TURN THE WINDSHIELD INTO A MIRROR AT NIGHT (SEE INSIDER VEHICLE BETTER THAN OUTSIDE).
Additional Notes:
INSTRUMENT GAUGE CLUSTER LIGHTS DO NOT DIM WITH DIMMER DIAL. DASH LIGHTS ARE BRIGHT ENOUGH TO TURN THE WINDSHIELD INTO A MIRROR AT NIGHT (SEE INSIDER VEHICLE BETTER THAN OUTSIDE).
Mfg Campaign: 11052037
Recall Date: Dec 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.
Corrective Action:
VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.
Additional Notes:
VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.
Mfg Campaign: 11048643
Recall Date: Nov 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Corrective Action:
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Additional Notes:
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Mfg Campaign: 11047982
Recall Date: Nov 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Corrective Action:
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Additional Notes:
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
Mfg Campaign: 11047982
Recall Date: Nov 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Corrective Action:
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Additional Notes:
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Mfg Campaign: 11047249
Recall Date: Nov 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Corrective Action:
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Additional Notes:
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Mfg Campaign: 11047249
Recall Date: Nov 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT PANEL DIMMER DOES NOT WORK CAUSING EXTREME BRIGHTNESS AT NIGHT. NAVIGATION PANEL DOES NOT SWITCH TO NIGHTTIME MODE CAUSING IT TO BE A SAFETY HAZARD IF USING WHILE DARK OUT. BACKUP CAMERA IS BLINDING AT NIGHT, CREATING SAFETY HAZARD. THIS OCCURS WHILE STATIONARY, WHILE MOVING, DURING ALL TYPES OF DRIVING WHEN DARK OUT. THIS HAS BEEN AN ON-GOING ISSUE FROM THE DAY I BOUGHT THE CAR WITH NO RESOLUTION FROM THE DEALER.
Corrective Action:
INSTRUMENT PANEL DIMMER DOES NOT WORK CAUSING EXTREME BRIGHTNESS AT NIGHT. NAVIGATION PANEL DOES NOT SWITCH TO NIGHTTIME MODE CAUSING IT TO BE A SAFETY HAZARD IF USING WHILE DARK OUT. BACKUP CAMERA IS BLINDING AT NIGHT, CREATING SAFETY HAZARD. THIS OCCURS WHILE STATIONARY, WHILE MOVING, DURING ALL TYPES OF DRIVING WHEN DARK OUT. THIS HAS BEEN AN ON-GOING ISSUE FROM THE DAY I BOUGHT THE CAR WITH NO RESOLUTION FROM THE DEALER.
Additional Notes:
INSTRUMENT PANEL DIMMER DOES NOT WORK CAUSING EXTREME BRIGHTNESS AT NIGHT. NAVIGATION PANEL DOES NOT SWITCH TO NIGHTTIME MODE CAUSING IT TO BE A SAFETY HAZARD IF USING WHILE DARK OUT. BACKUP CAMERA IS BLINDING AT NIGHT, CREATING SAFETY HAZARD. THIS OCCURS WHILE STATIONARY, WHILE MOVING, DURING ALL TYPES OF DRIVING WHEN DARK OUT. THIS HAS BEEN AN ON-GOING ISSUE FROM THE DAY I BOUGHT THE CAR WITH NO RESOLUTION FROM THE DEALER.
Mfg Campaign: 11046235
Recall Date: Nov 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON TO AUTO. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. APPEARS TO BE A SENSOR ISSUE.
Corrective Action:
THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON TO AUTO. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. APPEARS TO BE A SENSOR ISSUE.
Additional Notes:
THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON TO AUTO. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. APPEARS TO BE A SENSOR ISSUE.
Mfg Campaign: 11045677
Recall Date: Nov 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Corrective Action:
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Additional Notes:
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Mfg Campaign: 11045108
Recall Date: Nov 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Corrective Action:
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Additional Notes:
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
Mfg Campaign: 11045108
Recall Date: Nov 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS - MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.
Corrective Action:
DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS - MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.
Additional Notes:
DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS - MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.
Mfg Campaign: 11044355
Recall Date: Nov 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
Corrective Action:
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
Additional Notes:
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
Mfg Campaign: 11043066
Recall Date: Nov 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!
Corrective Action:
1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!
Additional Notes:
1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!
Mfg Campaign: 11042825
Recall Date: Nov 2, 2017
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