Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On three separate occassions the vehicle has lost all power while driving and required towing to a repair facility. On two of these occassions the vehicle was traveling at highway speed and caused an usafe situation for surrounding vehicles. The batter and alternator were replaced and the vehicle lost power after these repairs. It is most likely the Totally Integrated Power Module, which has been the subject of numerous lawsuits for Chrysler Fiat vehicles.
Corrective Action:
On three separate occassions the vehicle has lost all power while driving and required towing to a repair facility. On two of these occassions the vehicle was traveling at highway speed and caused an usafe situation for surrounding vehicles. The batter and alternator were replaced and the vehicle lost power after these repairs. It is most likely the Totally Integrated Power Module, which has been the subject of numerous lawsuits for Chrysler Fiat vehicles.
Additional Notes:
On three separate occassions the vehicle has lost all power while driving and required towing to a repair facility. On two of these occassions the vehicle was traveling at highway speed and caused an usafe situation for surrounding vehicles. The batter and alternator were replaced and the vehicle lost power after these repairs. It is most likely the Totally Integrated Power Module, which has been the subject of numerous lawsuits for Chrysler Fiat vehicles.
Mfg Campaign: 11607265
Recall Date: Aug 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Mfg Campaign: 11604302
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Mfg Campaign: 11604302
Recall Date: Jul 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Corrective Action:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Additional Notes:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Mfg Campaign: 11603956
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Corrective Action:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Additional Notes:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Mfg Campaign: 11603956
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Corrective Action:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Additional Notes:
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Mfg Campaign: 11603956
Recall Date: Jul 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
Corrective Action:
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
Additional Notes:
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
Mfg Campaign: 11603523
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
Corrective Action:
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
Additional Notes:
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
Mfg Campaign: 11603523
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Corrective Action:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Additional Notes:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Mfg Campaign: 11603559
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Corrective Action:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Additional Notes:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Mfg Campaign: 11603559
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Corrective Action:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Additional Notes:
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Mfg Campaign: 11603559
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Corrective Action:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Additional Notes:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Mfg Campaign: 11601714
Recall Date: Jul 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Corrective Action:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Additional Notes:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Mfg Campaign: 11601714
Recall Date: Jul 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Corrective Action:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Additional Notes:
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
Mfg Campaign: 11601714
Recall Date: Jul 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Mfg Campaign: 11601154
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Mfg Campaign: 11601154
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
Mfg Campaign: 11601154
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Corrective Action:
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Additional Notes:
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Mfg Campaign: 11599412
Recall Date: Jul 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Corrective Action:
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Additional Notes:
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Mfg Campaign: 11599412
Recall Date: Jul 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
radio software prevents the rearview image from displaying on the center screen when in Reverse.
Corrective Action:
radio software prevents the rearview image from displaying on the center screen when in Reverse.
Additional Notes:
radio software prevents the rearview image from displaying on the center screen when in Reverse.
Mfg Campaign: 11597116
Recall Date: Jun 27, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025