Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low and high beams. Come on at intermediate times sometimes the passenger side will be on and there will be no driver side. Sometimes they will not come on at all. No matter how many turns you turn the light or flick. The switch I've replaced both headlights and the ballasters. Still to no Avail. They do not work all the time.
Corrective Action:
Low and high beams. Come on at intermediate times sometimes the passenger side will be on and there will be no driver side. Sometimes they will not come on at all. No matter how many turns you turn the light or flick. The switch I've replaced both headlights and the ballasters. Still to no Avail. They do not work all the time.
Additional Notes:
Low and high beams. Come on at intermediate times sometimes the passenger side will be on and there will be no driver side. Sometimes they will not come on at all. No matter how many turns you turn the light or flick. The switch I've replaced both headlights and the ballasters. Still to no Avail. They do not work all the time.
Mfg Campaign: 11620510
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touchscreen lcd on my jeep compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with Bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.
Corrective Action:
The touchscreen lcd on my jeep compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with Bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.
Additional Notes:
The touchscreen lcd on my jeep compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with Bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.
Mfg Campaign: 11620558
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My battery keeps corroding, even with cleaning and replacing the battery. Leaving me stranded when the vehicle does not want to start. You can’t let it run idle either the lights on the dash will all go crazy and you have to restart the car at which point it won’t start. This has been ongoing most frequently for a year but since I purchased the vehicle in 5/22 I’ve had electrical issues.
Corrective Action:
My battery keeps corroding, even with cleaning and replacing the battery. Leaving me stranded when the vehicle does not want to start. You can’t let it run idle either the lights on the dash will all go crazy and you have to restart the car at which point it won’t start. This has been ongoing most frequently for a year but since I purchased the vehicle in 5/22 I’ve had electrical issues.
Additional Notes:
My battery keeps corroding, even with cleaning and replacing the battery. Leaving me stranded when the vehicle does not want to start. You can’t let it run idle either the lights on the dash will all go crazy and you have to restart the car at which point it won’t start. This has been ongoing most frequently for a year but since I purchased the vehicle in 5/22 I’ve had electrical issues.
Mfg Campaign: 11619679
Recall Date: Oct 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Corrective Action:
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Additional Notes:
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Mfg Campaign: 11619464
Recall Date: Oct 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Corrective Action:
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Additional Notes:
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Mfg Campaign: 11619464
Recall Date: Oct 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
Corrective Action:
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
Additional Notes:
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
Mfg Campaign: 11617731
Recall Date: Oct 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
Corrective Action:
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
Additional Notes:
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
Mfg Campaign: 11617731
Recall Date: Oct 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Corrective Action:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Additional Notes:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Mfg Campaign: 11614830
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Corrective Action:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Additional Notes:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Mfg Campaign: 11614830
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Corrective Action:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Additional Notes:
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Mfg Campaign: 11614830
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup Camera rarely works most of the time just a black screen. The main problem however is that the auto start/stop is stalling my Vehicle when it tries to restart. Sometimes immediately other time in let me drive a tiny bit and than stalls. i have been to the dealership over 6 times and it continues to get worse. i've only had this vehicle 2 years in November.
Corrective Action:
Backup Camera rarely works most of the time just a black screen. The main problem however is that the auto start/stop is stalling my Vehicle when it tries to restart. Sometimes immediately other time in let me drive a tiny bit and than stalls. i have been to the dealership over 6 times and it continues to get worse. i've only had this vehicle 2 years in November.
Additional Notes:
Backup Camera rarely works most of the time just a black screen. The main problem however is that the auto start/stop is stalling my Vehicle when it tries to restart. Sometimes immediately other time in let me drive a tiny bit and than stalls. i have been to the dealership over 6 times and it continues to get worse. i've only had this vehicle 2 years in November.
Mfg Campaign: 11613569
Recall Date: Sep 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Corrective Action:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Additional Notes:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Mfg Campaign: 11612936
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Corrective Action:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Additional Notes:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Mfg Campaign: 11612936
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Corrective Action:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Additional Notes:
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
Mfg Campaign: 11612936
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
Corrective Action:
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
Additional Notes:
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
Mfg Campaign: 11611482
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
Corrective Action:
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
Additional Notes:
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
Mfg Campaign: 11611482
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
Corrective Action:
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
Additional Notes:
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
Mfg Campaign: 11611068
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
Corrective Action:
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
Additional Notes:
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
Mfg Campaign: 11611068
Recall Date: Aug 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
Corrective Action:
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
Additional Notes:
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
Mfg Campaign: 11609528
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
Corrective Action:
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
Additional Notes:
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
Mfg Campaign: 11609528
Recall Date: Aug 19, 2024
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