Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Corrective Action:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Additional Notes:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Mfg Campaign: 11281517
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Corrective Action:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Additional Notes:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Mfg Campaign: 11281517
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Corrective Action:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Additional Notes:
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Mfg Campaign: 11281517
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Corrective Action:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Additional Notes:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Mfg Campaign: 11280735
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Corrective Action:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Additional Notes:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Mfg Campaign: 11280735
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Corrective Action:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Additional Notes:
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Mfg Campaign: 11280735
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAD BEEN DRIVING THE CAR FOR A FEW MINUTES AND STOPPED AT A RED LIGHT BEHIND ANOTHER VEHICLE. WHEN THE LIGHT TURNED GREEN, I DROVE AND TURNED RIGHT. AFTER ABOUT 10 YARDS, MY CAR STALLED JUST AS I WAS TRYING TO ACCELERATE. FORTUNATELY, NO ONE WAS BEHIND ME, OR I WOULD HAVE LIKELY BEEN HIT. THIS HAD HAPPENED TWICE BEFORE, SO I KNEW THE PROCESS: PUT THE CAR IN PARK, TURN ON THE EMERGENCY BREAK, TURN OFF THE EMERGENCY BREAK, TURN OFF THE CAR, TURN ON THE CAR, PUT THE CAR IN DRIVE. THIS SEQUENCE SEEMED TO WORK, BUT MY CAR SHOULD NEVER STOP IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. IT IS SCARY AND UNSAFE.
Corrective Action:
I HAD BEEN DRIVING THE CAR FOR A FEW MINUTES AND STOPPED AT A RED LIGHT BEHIND ANOTHER VEHICLE. WHEN THE LIGHT TURNED GREEN, I DROVE AND TURNED RIGHT. AFTER ABOUT 10 YARDS, MY CAR STALLED JUST AS I WAS TRYING TO ACCELERATE. FORTUNATELY, NO ONE WAS BEHIND ME, OR I WOULD HAVE LIKELY BEEN HIT. THIS HAD HAPPENED TWICE BEFORE, SO I KNEW THE PROCESS: PUT THE CAR IN PARK, TURN ON THE EMERGENCY BREAK, TURN OFF THE EMERGENCY BREAK, TURN OFF THE CAR, TURN ON THE CAR, PUT THE CAR IN DRIVE. THIS SEQUENCE SEEMED TO WORK, BUT MY CAR SHOULD NEVER STOP IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. IT IS SCARY AND UNSAFE.
Additional Notes:
I HAD BEEN DRIVING THE CAR FOR A FEW MINUTES AND STOPPED AT A RED LIGHT BEHIND ANOTHER VEHICLE. WHEN THE LIGHT TURNED GREEN, I DROVE AND TURNED RIGHT. AFTER ABOUT 10 YARDS, MY CAR STALLED JUST AS I WAS TRYING TO ACCELERATE. FORTUNATELY, NO ONE WAS BEHIND ME, OR I WOULD HAVE LIKELY BEEN HIT. THIS HAD HAPPENED TWICE BEFORE, SO I KNEW THE PROCESS: PUT THE CAR IN PARK, TURN ON THE EMERGENCY BREAK, TURN OFF THE EMERGENCY BREAK, TURN OFF THE CAR, TURN ON THE CAR, PUT THE CAR IN DRIVE. THIS SEQUENCE SEEMED TO WORK, BUT MY CAR SHOULD NEVER STOP IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. IT IS SCARY AND UNSAFE.
Mfg Campaign: 11280481
Recall Date: Nov 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Corrective Action:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Additional Notes:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Mfg Campaign: 11280348
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Corrective Action:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Additional Notes:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Mfg Campaign: 11280348
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Corrective Action:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Additional Notes:
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Mfg Campaign: 11280348
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Corrective Action:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Additional Notes:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Mfg Campaign: 11280355
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Corrective Action:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Additional Notes:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Mfg Campaign: 11280355
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Corrective Action:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Additional Notes:
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Mfg Campaign: 11280355
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Corrective Action:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Additional Notes:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Mfg Campaign: 11280182
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Corrective Action:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Additional Notes:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Mfg Campaign: 11280182
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Corrective Action:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Additional Notes:
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Mfg Campaign: 11280182
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY 2018 JEEP COMPASS IN FEBRUARY 2019. IN JULY 2019 WHILE DRIVING THE CAR ON THE FREEWAY WITH MY 2 DAUGHTERS THE OIL LIGHT CAME ON AND THE CAR TURNED OFF IN THE MIDDLE OF TRAFFIC. THANK GOD I WAS IN TRAFFIC AND I WAS ABLE TO RESTART THE CAR. THE OIL LIGHT DID NOT COME BACK ON AND I WAS ABLE TO DRIVE THE CAR. A FEW DAYS LATER THIS HAPPENED AGAIN WHILE TAKING MY DAUGHTERS TO VISIT FAMILY ON THE ROAD. I WAS ABLE TO START THE CAR AGAIN. THE OIL LIGHT DID NOT COME BACK ON AGAIN. THE NEXT DAY I TOOK MY CAR TO LARSON DODGE AND JEEP DEALER IN PUYALLUP, WA. I TOLD THEM WHAT WAS HAPPENING AND I WAS TOLD THAT IT IS A KNOWN PROBLEM THAT THE JEEP COMPASS HAS A PROBLEM WITH OIL EVAPORATING AND THEY WOULD CHANGE THE OIL. THE SERVICE PERSON I TALKED TO SAID HIS WIFE ALSO HAS A JEEP COMPASS AND HE IS TRYING TO CONVINCE HIS WIFE TO TRADE IT IN BECAUSE TO THIS PROBLEM. I AM NOT SURE HOW OIL CAN JUST EVAPORATE. AT THE TIME OF THE OIL CHANGE I HAD DRIVEN ABOUT 3000 TO 3500 MILES SINCE I BOUGHT THE CAR. I HAVE HAD TO HAVE MY OIL CHANGED ONE OTHER TIME AROUND 3000 MILES AND WILL HAVE TO HAVE IT CHANGED AGAIN SOON. THE LAST TIME THE OIL WAS VERY LOW AGAIN AND IT GETTING LOW AGAIN. I HAVE TO CONTINUOUSLY CHECK MY OIL ON A WEEKLY BASIS ON AN ALMOST NEW CAR. DRIVING THIS CAR, THAT CAN JUST TURN OFF AT ANYTIME DUE TO A KNOWN OIL CONSUMPTION ISSUE WITH THE 2018 JEEP COMPASS NOT ONLY PUTS ME IN DANGER BUT IT PUTS MY CHILDREN IN DANGER EACH TIME THE CAR IS DRIVEN. I DO NOT HAVE ANOTHER MODE OF TRANSPORTATION.
Corrective Action:
I BOUGHT MY 2018 JEEP COMPASS IN FEBRUARY 2019. IN JULY 2019 WHILE DRIVING THE CAR ON THE FREEWAY WITH MY 2 DAUGHTERS THE OIL LIGHT CAME ON AND THE CAR TURNED OFF IN THE MIDDLE OF TRAFFIC. THANK GOD I WAS IN TRAFFIC AND I WAS ABLE TO RESTART THE CAR. THE OIL LIGHT DID NOT COME BACK ON AND I WAS ABLE TO DRIVE THE CAR. A FEW DAYS LATER THIS HAPPENED AGAIN WHILE TAKING MY DAUGHTERS TO VISIT FAMILY ON THE ROAD. I WAS ABLE TO START THE CAR AGAIN. THE OIL LIGHT DID NOT COME BACK ON AGAIN. THE NEXT DAY I TOOK MY CAR TO LARSON DODGE AND JEEP DEALER IN PUYALLUP, WA. I TOLD THEM WHAT WAS HAPPENING AND I WAS TOLD THAT IT IS A KNOWN PROBLEM THAT THE JEEP COMPASS HAS A PROBLEM WITH OIL EVAPORATING AND THEY WOULD CHANGE THE OIL. THE SERVICE PERSON I TALKED TO SAID HIS WIFE ALSO HAS A JEEP COMPASS AND HE IS TRYING TO CONVINCE HIS WIFE TO TRADE IT IN BECAUSE TO THIS PROBLEM. I AM NOT SURE HOW OIL CAN JUST EVAPORATE. AT THE TIME OF THE OIL CHANGE I HAD DRIVEN ABOUT 3000 TO 3500 MILES SINCE I BOUGHT THE CAR. I HAVE HAD TO HAVE MY OIL CHANGED ONE OTHER TIME AROUND 3000 MILES AND WILL HAVE TO HAVE IT CHANGED AGAIN SOON. THE LAST TIME THE OIL WAS VERY LOW AGAIN AND IT GETTING LOW AGAIN. I HAVE TO CONTINUOUSLY CHECK MY OIL ON A WEEKLY BASIS ON AN ALMOST NEW CAR. DRIVING THIS CAR, THAT CAN JUST TURN OFF AT ANYTIME DUE TO A KNOWN OIL CONSUMPTION ISSUE WITH THE 2018 JEEP COMPASS NOT ONLY PUTS ME IN DANGER BUT IT PUTS MY CHILDREN IN DANGER EACH TIME THE CAR IS DRIVEN. I DO NOT HAVE ANOTHER MODE OF TRANSPORTATION.
Additional Notes:
I BOUGHT MY 2018 JEEP COMPASS IN FEBRUARY 2019. IN JULY 2019 WHILE DRIVING THE CAR ON THE FREEWAY WITH MY 2 DAUGHTERS THE OIL LIGHT CAME ON AND THE CAR TURNED OFF IN THE MIDDLE OF TRAFFIC. THANK GOD I WAS IN TRAFFIC AND I WAS ABLE TO RESTART THE CAR. THE OIL LIGHT DID NOT COME BACK ON AND I WAS ABLE TO DRIVE THE CAR. A FEW DAYS LATER THIS HAPPENED AGAIN WHILE TAKING MY DAUGHTERS TO VISIT FAMILY ON THE ROAD. I WAS ABLE TO START THE CAR AGAIN. THE OIL LIGHT DID NOT COME BACK ON AGAIN. THE NEXT DAY I TOOK MY CAR TO LARSON DODGE AND JEEP DEALER IN PUYALLUP, WA. I TOLD THEM WHAT WAS HAPPENING AND I WAS TOLD THAT IT IS A KNOWN PROBLEM THAT THE JEEP COMPASS HAS A PROBLEM WITH OIL EVAPORATING AND THEY WOULD CHANGE THE OIL. THE SERVICE PERSON I TALKED TO SAID HIS WIFE ALSO HAS A JEEP COMPASS AND HE IS TRYING TO CONVINCE HIS WIFE TO TRADE IT IN BECAUSE TO THIS PROBLEM. I AM NOT SURE HOW OIL CAN JUST EVAPORATE. AT THE TIME OF THE OIL CHANGE I HAD DRIVEN ABOUT 3000 TO 3500 MILES SINCE I BOUGHT THE CAR. I HAVE HAD TO HAVE MY OIL CHANGED ONE OTHER TIME AROUND 3000 MILES AND WILL HAVE TO HAVE IT CHANGED AGAIN SOON. THE LAST TIME THE OIL WAS VERY LOW AGAIN AND IT GETTING LOW AGAIN. I HAVE TO CONTINUOUSLY CHECK MY OIL ON A WEEKLY BASIS ON AN ALMOST NEW CAR. DRIVING THIS CAR, THAT CAN JUST TURN OFF AT ANYTIME DUE TO A KNOWN OIL CONSUMPTION ISSUE WITH THE 2018 JEEP COMPASS NOT ONLY PUTS ME IN DANGER BUT IT PUTS MY CHILDREN IN DANGER EACH TIME THE CAR IS DRIVEN. I DO NOT HAVE ANOTHER MODE OF TRANSPORTATION.
Mfg Campaign: 11279790
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Corrective Action:
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Additional Notes:
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Mfg Campaign: 11279478
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Corrective Action:
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Additional Notes:
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Mfg Campaign: 11279478
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THIS VEHICLE ON THE FREEWAY THE "SERVICE SHIFTER" MESSAGE CAME UP ON DASH. ALL LIGHTS ON THE SHIFTER CAME RED. CAR HAS ONLY 15,199 MILES ON IT.
Corrective Action:
WHILE DRIVING THIS VEHICLE ON THE FREEWAY THE "SERVICE SHIFTER" MESSAGE CAME UP ON DASH. ALL LIGHTS ON THE SHIFTER CAME RED. CAR HAS ONLY 15,199 MILES ON IT.
Additional Notes:
WHILE DRIVING THIS VEHICLE ON THE FREEWAY THE "SERVICE SHIFTER" MESSAGE CAME UP ON DASH. ALL LIGHTS ON THE SHIFTER CAME RED. CAR HAS ONLY 15,199 MILES ON IT.
Mfg Campaign: 11279394
Recall Date: Nov 11, 2019
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Focus: Lemon Law, Personal Injury
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