Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Corrective Action:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Additional Notes:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Mfg Campaign: 11378440
Recall Date: Dec 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Corrective Action:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Additional Notes:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Mfg Campaign: 11378440
Recall Date: Dec 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Corrective Action:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Additional Notes:
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Mfg Campaign: 11378440
Recall Date: Dec 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR BURNING EXCESSIVE AMOUNTS OF OIL WHEN LIGHT COMES ON ITS TOO LIGHT THE OIL IS COMPLETELY EMPTY. CAUSING THE CAR TO STALL WHILE DRIVING ON A CITY STREET AND EMERGENCY LIGHTS TO COME ON.
Corrective Action:
CAR BURNING EXCESSIVE AMOUNTS OF OIL WHEN LIGHT COMES ON ITS TOO LIGHT THE OIL IS COMPLETELY EMPTY. CAUSING THE CAR TO STALL WHILE DRIVING ON A CITY STREET AND EMERGENCY LIGHTS TO COME ON.
Additional Notes:
CAR BURNING EXCESSIVE AMOUNTS OF OIL WHEN LIGHT COMES ON ITS TOO LIGHT THE OIL IS COMPLETELY EMPTY. CAUSING THE CAR TO STALL WHILE DRIVING ON A CITY STREET AND EMERGENCY LIGHTS TO COME ON.
Mfg Campaign: 11378551
Recall Date: Dec 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF. JEEP HAS DONE NOTHING TO RECTIFY THE SITUATION, THEY HAVE TOLD ME THAT I SIMPLY HAVE TO DEAL WITH IT. I HAVE FILED FOR ARBITRATION AND THEY HAVE CLAIMED THAT IT IS NOT A SAFETY ISSUE. ALL TIMES THAT THE AIRBAG LIGHT HAS COME ON, THE VEHICLE HAS BEEN IN MOTION. IT HAS HAPPENED IN THE CITY, IT HAS HAPPENED ON THE HIGHWAY, IT HAS HAPPENED AT HIGH SPEEDS AND VERY LOW SPEEDS. IT HAPPENS WHEN GOING STRAIGHT, TURNING, IT REALLY HAS NO PREFERENCE.
Corrective Action:
THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF. JEEP HAS DONE NOTHING TO RECTIFY THE SITUATION, THEY HAVE TOLD ME THAT I SIMPLY HAVE TO DEAL WITH IT. I HAVE FILED FOR ARBITRATION AND THEY HAVE CLAIMED THAT IT IS NOT A SAFETY ISSUE. ALL TIMES THAT THE AIRBAG LIGHT HAS COME ON, THE VEHICLE HAS BEEN IN MOTION. IT HAS HAPPENED IN THE CITY, IT HAS HAPPENED ON THE HIGHWAY, IT HAS HAPPENED AT HIGH SPEEDS AND VERY LOW SPEEDS. IT HAPPENS WHEN GOING STRAIGHT, TURNING, IT REALLY HAS NO PREFERENCE.
Additional Notes:
THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF. JEEP HAS DONE NOTHING TO RECTIFY THE SITUATION, THEY HAVE TOLD ME THAT I SIMPLY HAVE TO DEAL WITH IT. I HAVE FILED FOR ARBITRATION AND THEY HAVE CLAIMED THAT IT IS NOT A SAFETY ISSUE. ALL TIMES THAT THE AIRBAG LIGHT HAS COME ON, THE VEHICLE HAS BEEN IN MOTION. IT HAS HAPPENED IN THE CITY, IT HAS HAPPENED ON THE HIGHWAY, IT HAS HAPPENED AT HIGH SPEEDS AND VERY LOW SPEEDS. IT HAPPENS WHEN GOING STRAIGHT, TURNING, IT REALLY HAS NO PREFERENCE.
Mfg Campaign: 11378202
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Corrective Action:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Additional Notes:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Mfg Campaign: 11378209
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Corrective Action:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Additional Notes:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Mfg Campaign: 11378209
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Corrective Action:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Additional Notes:
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Mfg Campaign: 11378209
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Corrective Action:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Additional Notes:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Mfg Campaign: 11377901
Recall Date: Dec 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Corrective Action:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Additional Notes:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Mfg Campaign: 11377901
Recall Date: Dec 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Corrective Action:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Additional Notes:
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Mfg Campaign: 11377901
Recall Date: Dec 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Corrective Action:
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Additional Notes:
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Mfg Campaign: 11377527
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Corrective Action:
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Additional Notes:
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Mfg Campaign: 11377527
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Corrective Action:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Additional Notes:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Mfg Campaign: 11376903
Recall Date: Nov 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Corrective Action:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Additional Notes:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Mfg Campaign: 11376903
Recall Date: Nov 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Corrective Action:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Additional Notes:
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Mfg Campaign: 11376903
Recall Date: Nov 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD PROCEED THROUGH THE LIGHT. THIS HAPPENED 6-7 ADDITIONAL TIMES BEFORE I TOOK IT BACK TO THE DEALERSHIP. THE DEALORSHIP SERVICED THE CAR 1 WEEK PRIOR AND SAID NOTING WAS FOUND ON THE DIAGNOSTIC TEST. CAR HAS STOPPED, JUST QUIT WHILE DRIVING AND BRAKING SYSTEM LIGHT COMES ON. IT HAPPENS WHEN PARKED AND AT A RED LIGHT OR TRYING TO MOVE FORWARD OR WHILE DRIVING. VERY SCARY.
Corrective Action:
I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD PROCEED THROUGH THE LIGHT. THIS HAPPENED 6-7 ADDITIONAL TIMES BEFORE I TOOK IT BACK TO THE DEALERSHIP. THE DEALORSHIP SERVICED THE CAR 1 WEEK PRIOR AND SAID NOTING WAS FOUND ON THE DIAGNOSTIC TEST. CAR HAS STOPPED, JUST QUIT WHILE DRIVING AND BRAKING SYSTEM LIGHT COMES ON. IT HAPPENS WHEN PARKED AND AT A RED LIGHT OR TRYING TO MOVE FORWARD OR WHILE DRIVING. VERY SCARY.
Additional Notes:
I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD PROCEED THROUGH THE LIGHT. THIS HAPPENED 6-7 ADDITIONAL TIMES BEFORE I TOOK IT BACK TO THE DEALERSHIP. THE DEALORSHIP SERVICED THE CAR 1 WEEK PRIOR AND SAID NOTING WAS FOUND ON THE DIAGNOSTIC TEST. CAR HAS STOPPED, JUST QUIT WHILE DRIVING AND BRAKING SYSTEM LIGHT COMES ON. IT HAPPENS WHEN PARKED AND AT A RED LIGHT OR TRYING TO MOVE FORWARD OR WHILE DRIVING. VERY SCARY.
Mfg Campaign: 11375865
Recall Date: Nov 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE STALLED AFTER PULLING OUT OF A PARKING SPOT. THE VEHICLE WAS DRIVING FINE BEFORE BEING PARKED. THE VEHICLE WAS TELLING US TO PUT IT IN PARK TO START AND IT TOOK 3 TRIES TO START IT.
Corrective Action:
THE VEHICLE STALLED AFTER PULLING OUT OF A PARKING SPOT. THE VEHICLE WAS DRIVING FINE BEFORE BEING PARKED. THE VEHICLE WAS TELLING US TO PUT IT IN PARK TO START AND IT TOOK 3 TRIES TO START IT.
Additional Notes:
THE VEHICLE STALLED AFTER PULLING OUT OF A PARKING SPOT. THE VEHICLE WAS DRIVING FINE BEFORE BEING PARKED. THE VEHICLE WAS TELLING US TO PUT IT IN PARK TO START AND IT TOOK 3 TRIES TO START IT.
Mfg Campaign: 11375817
Recall Date: Nov 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE STALLED WHEN GOING THROUGH AN INTERSECTION AFTER COMING TO A STOP. THE START/STOP WAS ENABLED AND VEHICLE STARTED UP THEN STALLED WHEN IN INTERSECTION. THE VEHICLE STARTED UP AFTER A FEW TRIES TO DRIVE OUR OF INTERSECTION.
Corrective Action:
THE VEHICLE STALLED WHEN GOING THROUGH AN INTERSECTION AFTER COMING TO A STOP. THE START/STOP WAS ENABLED AND VEHICLE STARTED UP THEN STALLED WHEN IN INTERSECTION. THE VEHICLE STARTED UP AFTER A FEW TRIES TO DRIVE OUR OF INTERSECTION.
Additional Notes:
THE VEHICLE STALLED WHEN GOING THROUGH AN INTERSECTION AFTER COMING TO A STOP. THE START/STOP WAS ENABLED AND VEHICLE STARTED UP THEN STALLED WHEN IN INTERSECTION. THE VEHICLE STARTED UP AFTER A FEW TRIES TO DRIVE OUR OF INTERSECTION.
Mfg Campaign: 11375690
Recall Date: Nov 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Corrective Action:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Additional Notes:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Mfg Campaign: 11374743
Recall Date: Nov 15, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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