Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Corrective Action:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Additional Notes:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Mfg Campaign: 11374743
Recall Date: Nov 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Corrective Action:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Additional Notes:
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Mfg Campaign: 11374743
Recall Date: Nov 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Corrective Action:
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Additional Notes:
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Mfg Campaign: 11374313
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Corrective Action:
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Additional Notes:
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Mfg Campaign: 11374313
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Corrective Action:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Additional Notes:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Mfg Campaign: 11374320
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Corrective Action:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Additional Notes:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Mfg Campaign: 11374320
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Corrective Action:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Additional Notes:
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Mfg Campaign: 11374320
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS CAR NEEDS TOO MUCH OIL AND STALLS ALL THE TIME!!!! WHEN IS JEEP GOING TO FIX THIS!!! I AM SENDING THE 500 APPROX. NUMBER OF COMPLAINTS TO MY LAWYER TO HOLD ON TO SO WHEN I GET IN AN ACCIDENT WE WILL KNOW JEEP DID NOTHING TO HELP THESE PEOPLE!! JEEP, PLEASE FIX THIS PROBLEM. HOW MANY ACCIDENTS BEFORE IT IS WORTH IT TO YOUR COMPANY TO TAKE CARE OF THIS IN ADVANCE OF ACCIDENTS?
Corrective Action:
THIS CAR NEEDS TOO MUCH OIL AND STALLS ALL THE TIME!!!! WHEN IS JEEP GOING TO FIX THIS!!! I AM SENDING THE 500 APPROX. NUMBER OF COMPLAINTS TO MY LAWYER TO HOLD ON TO SO WHEN I GET IN AN ACCIDENT WE WILL KNOW JEEP DID NOTHING TO HELP THESE PEOPLE!! JEEP, PLEASE FIX THIS PROBLEM. HOW MANY ACCIDENTS BEFORE IT IS WORTH IT TO YOUR COMPANY TO TAKE CARE OF THIS IN ADVANCE OF ACCIDENTS?
Additional Notes:
THIS CAR NEEDS TOO MUCH OIL AND STALLS ALL THE TIME!!!! WHEN IS JEEP GOING TO FIX THIS!!! I AM SENDING THE 500 APPROX. NUMBER OF COMPLAINTS TO MY LAWYER TO HOLD ON TO SO WHEN I GET IN AN ACCIDENT WE WILL KNOW JEEP DID NOTHING TO HELP THESE PEOPLE!! JEEP, PLEASE FIX THIS PROBLEM. HOW MANY ACCIDENTS BEFORE IT IS WORTH IT TO YOUR COMPANY TO TAKE CARE OF THIS IN ADVANCE OF ACCIDENTS?
Mfg Campaign: 11374329
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Corrective Action:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Additional Notes:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Mfg Campaign: 11373416
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Corrective Action:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Additional Notes:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Mfg Campaign: 11373416
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Corrective Action:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Additional Notes:
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Mfg Campaign: 11373416
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE SHUTS OFF WHILE DRIVING. THIS HAPPENED ON MORE THAN ONE INSTANCE AND EACH TIME IT HAPPENED WHILE DRIVING ON A CITY STREET. THE INFORMATION IN THIS REPORT IS FOR THE MOST RECENT INCIDENT, BUT THIS WAS NOT THE FIRST TIME THIS OCCURRED.
Corrective Action:
THE ENGINE SHUTS OFF WHILE DRIVING. THIS HAPPENED ON MORE THAN ONE INSTANCE AND EACH TIME IT HAPPENED WHILE DRIVING ON A CITY STREET. THE INFORMATION IN THIS REPORT IS FOR THE MOST RECENT INCIDENT, BUT THIS WAS NOT THE FIRST TIME THIS OCCURRED.
Additional Notes:
THE ENGINE SHUTS OFF WHILE DRIVING. THIS HAPPENED ON MORE THAN ONE INSTANCE AND EACH TIME IT HAPPENED WHILE DRIVING ON A CITY STREET. THE INFORMATION IN THIS REPORT IS FOR THE MOST RECENT INCIDENT, BUT THIS WAS NOT THE FIRST TIME THIS OCCURRED.
Mfg Campaign: 11373526
Recall Date: Nov 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Corrective Action:
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Additional Notes:
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Mfg Campaign: 11373261
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Corrective Action:
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Additional Notes:
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Mfg Campaign: 11373261
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Corrective Action:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Additional Notes:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Mfg Campaign: 11372592
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Corrective Action:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Additional Notes:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Mfg Campaign: 11372592
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Corrective Action:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Additional Notes:
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Mfg Campaign: 11372592
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2018 JEEP COMPASS WILL STALL WHEN STOPPING OR SLOWING DOWN INCREASING MY CHANCES OF CRASHING. IT WILL TAKE MORE THAN 10 MINS TO RESTART AND IT WILL STRUGGLE TO TURN BACK ON. WE HAVE BROUGHT IT IN TWICE TO DEALERSHIP SHOP AND THEY SAY THEY FIXED IT BUT IT STILL HAS NOT BEEN FIXED.
Corrective Action:
MY 2018 JEEP COMPASS WILL STALL WHEN STOPPING OR SLOWING DOWN INCREASING MY CHANCES OF CRASHING. IT WILL TAKE MORE THAN 10 MINS TO RESTART AND IT WILL STRUGGLE TO TURN BACK ON. WE HAVE BROUGHT IT IN TWICE TO DEALERSHIP SHOP AND THEY SAY THEY FIXED IT BUT IT STILL HAS NOT BEEN FIXED.
Additional Notes:
MY 2018 JEEP COMPASS WILL STALL WHEN STOPPING OR SLOWING DOWN INCREASING MY CHANCES OF CRASHING. IT WILL TAKE MORE THAN 10 MINS TO RESTART AND IT WILL STRUGGLE TO TURN BACK ON. WE HAVE BROUGHT IT IN TWICE TO DEALERSHIP SHOP AND THEY SAY THEY FIXED IT BUT IT STILL HAS NOT BEEN FIXED.
Mfg Campaign: 11372773
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE THE MOMENT I BOUGHT IT I COMPLAINED WITH THE DEALER ABOUT VIBRATION WHILE DRIVING GETTING WORST BETWEEN 60-80 MILES PER HOUR. I BALANCED, ALIGNED, ROTATED AND AS AN ULTIMATE RESOURCE I CHANGED THE SET OF TIRES AND MOPAR NOR AUTONATION TAKE RESPONSIBILITY OR HELP SOLVE MY ISSUE THAT STILL CONTINUES SAYING THE VIBRATION IS THERE BUT THEY DONT KNOW THE REASON, AND IS GETTING WORST EVERY DAY, IT IS BECOMING DANGEROUS.
Corrective Action:
SINCE THE MOMENT I BOUGHT IT I COMPLAINED WITH THE DEALER ABOUT VIBRATION WHILE DRIVING GETTING WORST BETWEEN 60-80 MILES PER HOUR. I BALANCED, ALIGNED, ROTATED AND AS AN ULTIMATE RESOURCE I CHANGED THE SET OF TIRES AND MOPAR NOR AUTONATION TAKE RESPONSIBILITY OR HELP SOLVE MY ISSUE THAT STILL CONTINUES SAYING THE VIBRATION IS THERE BUT THEY DONT KNOW THE REASON, AND IS GETTING WORST EVERY DAY, IT IS BECOMING DANGEROUS.
Additional Notes:
SINCE THE MOMENT I BOUGHT IT I COMPLAINED WITH THE DEALER ABOUT VIBRATION WHILE DRIVING GETTING WORST BETWEEN 60-80 MILES PER HOUR. I BALANCED, ALIGNED, ROTATED AND AS AN ULTIMATE RESOURCE I CHANGED THE SET OF TIRES AND MOPAR NOR AUTONATION TAKE RESPONSIBILITY OR HELP SOLVE MY ISSUE THAT STILL CONTINUES SAYING THE VIBRATION IS THERE BUT THEY DONT KNOW THE REASON, AND IS GETTING WORST EVERY DAY, IT IS BECOMING DANGEROUS.
Mfg Campaign: 11372781
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE USES EXCESSIVE OIL AND THE TRANSMISSION DOES NOT SHIFT PROPERLY
Corrective Action:
THE ENGINE USES EXCESSIVE OIL AND THE TRANSMISSION DOES NOT SHIFT PROPERLY
Additional Notes:
THE ENGINE USES EXCESSIVE OIL AND THE TRANSMISSION DOES NOT SHIFT PROPERLY
Mfg Campaign: 11367023
Recall Date: Oct 29, 2020
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