Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T46
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T26
Recall Date: May 9, 2017
Consumer Complaints
362 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.
Corrective Action:
WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.
Additional Notes:
WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.
Mfg Campaign: 11348715
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I REPLACED MY LOWER FRONT PUMPER BECAUSE IT STARTED LOOKING LIKE SOMETHING WAS BURNING THE PUMPER. AFTER REPLACING PUMPER IT HAPPEN AGAIN, I TOOK IT TO THE DEALER THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. MY CAR SETS IN MY DRIVE WAY MOST OF THE TIME IM RETIERD I DONT DRIVE MY CAR MUCH. I BELIEVE THERE'S A DEFECT IN THE MATERIAL HOPE THERES SOMETHING THAT BE DONE. THANK YOU!
Corrective Action:
I REPLACED MY LOWER FRONT PUMPER BECAUSE IT STARTED LOOKING LIKE SOMETHING WAS BURNING THE PUMPER. AFTER REPLACING PUMPER IT HAPPEN AGAIN, I TOOK IT TO THE DEALER THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. MY CAR SETS IN MY DRIVE WAY MOST OF THE TIME IM RETIERD I DONT DRIVE MY CAR MUCH. I BELIEVE THERE'S A DEFECT IN THE MATERIAL HOPE THERES SOMETHING THAT BE DONE. THANK YOU!
Additional Notes:
I REPLACED MY LOWER FRONT PUMPER BECAUSE IT STARTED LOOKING LIKE SOMETHING WAS BURNING THE PUMPER. AFTER REPLACING PUMPER IT HAPPEN AGAIN, I TOOK IT TO THE DEALER THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. MY CAR SETS IN MY DRIVE WAY MOST OF THE TIME IM RETIERD I DONT DRIVE MY CAR MUCH. I BELIEVE THERE'S A DEFECT IN THE MATERIAL HOPE THERES SOMETHING THAT BE DONE. THANK YOU!
Mfg Campaign: 11341503
Recall Date: Jul 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN VERY HOT TEMPERATURES AFTER CAR HAS BEEN OFF. THE TEMPERATURE CONTROL RESETS ITSELF TO HI HEAT/DEFROST WHEN RESTARTED, EVEN THO IT WAS SET ON LO AIR WHEN VEHICLE WAS TURNED OFF. SCREEN HAS ALSO GONE BLACK WITH NO RADIO OR BACK UP CAMERA. TAKES A FEW RESTARTS TO FIX.
Corrective Action:
IN VERY HOT TEMPERATURES AFTER CAR HAS BEEN OFF. THE TEMPERATURE CONTROL RESETS ITSELF TO HI HEAT/DEFROST WHEN RESTARTED, EVEN THO IT WAS SET ON LO AIR WHEN VEHICLE WAS TURNED OFF. SCREEN HAS ALSO GONE BLACK WITH NO RADIO OR BACK UP CAMERA. TAKES A FEW RESTARTS TO FIX.
Additional Notes:
IN VERY HOT TEMPERATURES AFTER CAR HAS BEEN OFF. THE TEMPERATURE CONTROL RESETS ITSELF TO HI HEAT/DEFROST WHEN RESTARTED, EVEN THO IT WAS SET ON LO AIR WHEN VEHICLE WAS TURNED OFF. SCREEN HAS ALSO GONE BLACK WITH NO RADIO OR BACK UP CAMERA. TAKES A FEW RESTARTS TO FIX.
Mfg Campaign: 11341098
Recall Date: Jul 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.
Corrective Action:
I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.
Additional Notes:
I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.
Mfg Campaign: 11337791
Recall Date: Jul 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMISSION MISSES. *TR
Corrective Action:
WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMISSION MISSES. *TR
Additional Notes:
WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMISSION MISSES. *TR
Mfg Campaign: 11329433
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE MY PASSENGER SIDE HEADREST POPPED OPEN.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE MY PASSENGER SIDE HEADREST POPPED OPEN.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE MY PASSENGER SIDE HEADREST POPPED OPEN.
Mfg Campaign: 11327603
Recall Date: Jun 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Corrective Action:
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Additional Notes:
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Mfg Campaign: 11324825
Recall Date: May 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Corrective Action:
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Additional Notes:
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Mfg Campaign: 11324825
Recall Date: May 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Corrective Action:
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Additional Notes:
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Mfg Campaign: 11321357
Recall Date: Apr 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Corrective Action:
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Additional Notes:
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Mfg Campaign: 11321357
Recall Date: Apr 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Corrective Action:
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Additional Notes:
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Mfg Campaign: 11320992
Recall Date: Apr 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Corrective Action:
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Additional Notes:
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Mfg Campaign: 11320992
Recall Date: Apr 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.
Corrective Action:
MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.
Additional Notes:
MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.
Mfg Campaign: 11318940
Recall Date: Mar 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Corrective Action:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Additional Notes:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Mfg Campaign: 11318673
Recall Date: Mar 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Corrective Action:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Additional Notes:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Mfg Campaign: 11318673
Recall Date: Mar 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Corrective Action:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Additional Notes:
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Mfg Campaign: 11318673
Recall Date: Mar 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TRIED TO SHUT OFF - SENT VEHICLE TO GARAGE AND THEY RESET SOME CODES. SECOND TIME - VEHICLE SHUT OFF IN THE MIDDLE OF AN EIGHT LANE HIGHWAY GOING 55 MPH - NO ACCIDENT. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP. REPLACED MODULE IN ENGINE. THIRD TIME - VEHICLE SHUT OFF AGAIN ON A TWO LANE HIGHWAY - NO ACCIDENT. ACCORDING TO GARAGE THE VEHICLE WAS LOW ON OIL BUT NO OIL LIGHT CAME ON. READ QUITE A FEW OF THESE JEEP VEHICLES ARE HAVING THIS PROBLEM.
Corrective Action:
VEHICLE TRIED TO SHUT OFF - SENT VEHICLE TO GARAGE AND THEY RESET SOME CODES. SECOND TIME - VEHICLE SHUT OFF IN THE MIDDLE OF AN EIGHT LANE HIGHWAY GOING 55 MPH - NO ACCIDENT. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP. REPLACED MODULE IN ENGINE. THIRD TIME - VEHICLE SHUT OFF AGAIN ON A TWO LANE HIGHWAY - NO ACCIDENT. ACCORDING TO GARAGE THE VEHICLE WAS LOW ON OIL BUT NO OIL LIGHT CAME ON. READ QUITE A FEW OF THESE JEEP VEHICLES ARE HAVING THIS PROBLEM.
Additional Notes:
VEHICLE TRIED TO SHUT OFF - SENT VEHICLE TO GARAGE AND THEY RESET SOME CODES. SECOND TIME - VEHICLE SHUT OFF IN THE MIDDLE OF AN EIGHT LANE HIGHWAY GOING 55 MPH - NO ACCIDENT. HAD TO HAVE VEHICLE TOWED TO DEALERSHIP. REPLACED MODULE IN ENGINE. THIRD TIME - VEHICLE SHUT OFF AGAIN ON A TWO LANE HIGHWAY - NO ACCIDENT. ACCORDING TO GARAGE THE VEHICLE WAS LOW ON OIL BUT NO OIL LIGHT CAME ON. READ QUITE A FEW OF THESE JEEP VEHICLES ARE HAVING THIS PROBLEM.
Mfg Campaign: 11315836
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR THE THIRD TIME THE SINCE NOV 13 THE AUTO-START FAILED TO RESTART AFTER THE ENGINE WAS STOPPED DURING A BRAKED IDLE (WAITING AT LIGHT OR WAITING TO TURN). THE FIRST TIME THE AUTO-START BATTERIES AND FUSE WERE REPLACED. THE SECOND TIME THE WHOLE AUTO-START CONTROL MODULE WAS REPLACED. I;M WAITING FOR FEEDBACK FROM THE DEALERSHIP TODAY ON THEIR FINDINGS. THE FAILURE HAS LEFT ME STRANDED 3X IN HEAVY/RUSH HOUR TRAFFIC IN CONDITIONS VERY DANGEROUS TO MYSELF, MY PASSENGERS AND OTHER DRIVERS.
Corrective Action:
FOR THE THIRD TIME THE SINCE NOV 13 THE AUTO-START FAILED TO RESTART AFTER THE ENGINE WAS STOPPED DURING A BRAKED IDLE (WAITING AT LIGHT OR WAITING TO TURN). THE FIRST TIME THE AUTO-START BATTERIES AND FUSE WERE REPLACED. THE SECOND TIME THE WHOLE AUTO-START CONTROL MODULE WAS REPLACED. I;M WAITING FOR FEEDBACK FROM THE DEALERSHIP TODAY ON THEIR FINDINGS. THE FAILURE HAS LEFT ME STRANDED 3X IN HEAVY/RUSH HOUR TRAFFIC IN CONDITIONS VERY DANGEROUS TO MYSELF, MY PASSENGERS AND OTHER DRIVERS.
Additional Notes:
FOR THE THIRD TIME THE SINCE NOV 13 THE AUTO-START FAILED TO RESTART AFTER THE ENGINE WAS STOPPED DURING A BRAKED IDLE (WAITING AT LIGHT OR WAITING TO TURN). THE FIRST TIME THE AUTO-START BATTERIES AND FUSE WERE REPLACED. THE SECOND TIME THE WHOLE AUTO-START CONTROL MODULE WAS REPLACED. I;M WAITING FOR FEEDBACK FROM THE DEALERSHIP TODAY ON THEIR FINDINGS. THE FAILURE HAS LEFT ME STRANDED 3X IN HEAVY/RUSH HOUR TRAFFIC IN CONDITIONS VERY DANGEROUS TO MYSELF, MY PASSENGERS AND OTHER DRIVERS.
Mfg Campaign: 11315530
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.
Corrective Action:
I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.
Additional Notes:
I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.
Mfg Campaign: 11315376
Recall Date: Mar 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.
Corrective Action:
ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.
Additional Notes:
ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.
Mfg Campaign: 11310618
Recall Date: Feb 21, 2020
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