Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T46
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T26
Recall Date: May 9, 2017
Consumer Complaints
362 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT. THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).
Corrective Action:
ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT. THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).
Additional Notes:
ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT. THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).
Mfg Campaign: 11301719
Recall Date: Jan 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT. THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).
Corrective Action:
ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT. THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).
Additional Notes:
ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT. THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).
Mfg Campaign: 11301719
Recall Date: Jan 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ON THE COMPASS ARE VERY SENSITIVE. WHILE DRIVING OR FROM A COLD START, APPLYING THE BRAKES AT SLOW SPEEDS WILL CAUSE THE VEHICLE TO LURCH TO AN ALMOST EMERGENCY STOP. I OWN 4 VEHICLES AND NONE OF THE OTHER CARS HAVE BRAKES AS TOUCHY AS THESE. MY FAMILY REFUSES TO DRIVE THE COMPASS BECAUSE OF THE BRAKE ISSUE. THE DEALER TELLS ME THERE IS NO RECALL OR TSB ON THIS ISSUE.
Corrective Action:
THE BRAKES ON THE COMPASS ARE VERY SENSITIVE. WHILE DRIVING OR FROM A COLD START, APPLYING THE BRAKES AT SLOW SPEEDS WILL CAUSE THE VEHICLE TO LURCH TO AN ALMOST EMERGENCY STOP. I OWN 4 VEHICLES AND NONE OF THE OTHER CARS HAVE BRAKES AS TOUCHY AS THESE. MY FAMILY REFUSES TO DRIVE THE COMPASS BECAUSE OF THE BRAKE ISSUE. THE DEALER TELLS ME THERE IS NO RECALL OR TSB ON THIS ISSUE.
Additional Notes:
THE BRAKES ON THE COMPASS ARE VERY SENSITIVE. WHILE DRIVING OR FROM A COLD START, APPLYING THE BRAKES AT SLOW SPEEDS WILL CAUSE THE VEHICLE TO LURCH TO AN ALMOST EMERGENCY STOP. I OWN 4 VEHICLES AND NONE OF THE OTHER CARS HAVE BRAKES AS TOUCHY AS THESE. MY FAMILY REFUSES TO DRIVE THE COMPASS BECAUSE OF THE BRAKE ISSUE. THE DEALER TELLS ME THERE IS NO RECALL OR TSB ON THIS ISSUE.
Mfg Campaign: 11301312
Recall Date: Jan 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Corrective Action:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Additional Notes:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Mfg Campaign: 11301186
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Corrective Action:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Additional Notes:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Mfg Campaign: 11301186
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Corrective Action:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Additional Notes:
MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.
Mfg Campaign: 11301186
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER I WAS SURPRISED AFTER HITTING THE DEER THAT MY AIR BAG DID NOT DEPLOY.
Corrective Action:
I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER I WAS SURPRISED AFTER HITTING THE DEER THAT MY AIR BAG DID NOT DEPLOY.
Additional Notes:
I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER I WAS SURPRISED AFTER HITTING THE DEER THAT MY AIR BAG DID NOT DEPLOY.
Mfg Campaign: 11300488
Recall Date: Jan 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Corrective Action:
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Additional Notes:
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Mfg Campaign: 11300057
Recall Date: Jan 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Corrective Action:
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Additional Notes:
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Mfg Campaign: 11300057
Recall Date: Jan 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11298424
Recall Date: Jan 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11298424
Recall Date: Jan 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIGHT AND SAW BURN MARK'S ON BOTH THE WINDSHIELD AND DASHBOARD. WHEN I STARTED THE VEHICLE WITHOUT THE REMOTE STARTER NOTHING HAPPENED. BUT THAN WHEN I TRIED WITH THE REMOTE STARTER AGAIN. IT BEGAN TO BURN AGAIN AND THIS TIME THERE WAS SMOKE. DEALERSHIP TOLD ME THAT IT WAS THE PROGRAM IN THE REMOTE STARTER THAT CAUSED THE ISSUE BUT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. AND DUE TO THE MILEAGE OF THE VEHICLE THE REGULAR WARRANTY EXPIRED. FIAT CHRYSLER HAS AGREED WITH THE DEALERSHIP. THE DEALERSHIP STATES THAT THE VEHICLE IS SAFE TO DRIVE BECAUSE THEY REMOVED THE POWER SUPPLY FUSE AND THE 30 AMP FUSE FROM POWER SUPPLY CIRCUIT AND DOWN CIRCUIT.
Corrective Action:
SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIGHT AND SAW BURN MARK'S ON BOTH THE WINDSHIELD AND DASHBOARD. WHEN I STARTED THE VEHICLE WITHOUT THE REMOTE STARTER NOTHING HAPPENED. BUT THAN WHEN I TRIED WITH THE REMOTE STARTER AGAIN. IT BEGAN TO BURN AGAIN AND THIS TIME THERE WAS SMOKE. DEALERSHIP TOLD ME THAT IT WAS THE PROGRAM IN THE REMOTE STARTER THAT CAUSED THE ISSUE BUT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. AND DUE TO THE MILEAGE OF THE VEHICLE THE REGULAR WARRANTY EXPIRED. FIAT CHRYSLER HAS AGREED WITH THE DEALERSHIP. THE DEALERSHIP STATES THAT THE VEHICLE IS SAFE TO DRIVE BECAUSE THEY REMOVED THE POWER SUPPLY FUSE AND THE 30 AMP FUSE FROM POWER SUPPLY CIRCUIT AND DOWN CIRCUIT.
Additional Notes:
SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIGHT AND SAW BURN MARK'S ON BOTH THE WINDSHIELD AND DASHBOARD. WHEN I STARTED THE VEHICLE WITHOUT THE REMOTE STARTER NOTHING HAPPENED. BUT THAN WHEN I TRIED WITH THE REMOTE STARTER AGAIN. IT BEGAN TO BURN AGAIN AND THIS TIME THERE WAS SMOKE. DEALERSHIP TOLD ME THAT IT WAS THE PROGRAM IN THE REMOTE STARTER THAT CAUSED THE ISSUE BUT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. AND DUE TO THE MILEAGE OF THE VEHICLE THE REGULAR WARRANTY EXPIRED. FIAT CHRYSLER HAS AGREED WITH THE DEALERSHIP. THE DEALERSHIP STATES THAT THE VEHICLE IS SAFE TO DRIVE BECAUSE THEY REMOVED THE POWER SUPPLY FUSE AND THE 30 AMP FUSE FROM POWER SUPPLY CIRCUIT AND DOWN CIRCUIT.
Mfg Campaign: 11298278
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Corrective Action:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Additional Notes:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Mfg Campaign: 11297943
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Corrective Action:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Additional Notes:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Mfg Campaign: 11297943
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Corrective Action:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Additional Notes:
CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.
Mfg Campaign: 11297943
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
Corrective Action:
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
Additional Notes:
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
Mfg Campaign: 11297746
Recall Date: Jan 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
Corrective Action:
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
Additional Notes:
CAR WILL NOT START. STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.
Mfg Campaign: 11297746
Recall Date: Jan 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Corrective Action:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Additional Notes:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Mfg Campaign: 11289571
Recall Date: Dec 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Corrective Action:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Additional Notes:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Mfg Campaign: 11289571
Recall Date: Dec 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Corrective Action:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Additional Notes:
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Mfg Campaign: 11289571
Recall Date: Dec 17, 2019
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Focus: Lemon Law, Personal Injury
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