Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T46
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T26
Recall Date: May 9, 2017
Consumer Complaints
362 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.
Corrective Action:
AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.
Additional Notes:
AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.
Mfg Campaign: 11258532
Recall Date: Sep 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11258000
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11258000
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Corrective Action:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Additional Notes:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Mfg Campaign: 11257106
Recall Date: Sep 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Corrective Action:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Additional Notes:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Mfg Campaign: 11257106
Recall Date: Sep 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Corrective Action:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Additional Notes:
TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.
Mfg Campaign: 11257106
Recall Date: Sep 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Corrective Action:
TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Additional Notes:
TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Mfg Campaign: 11254264
Recall Date: Sep 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.
Corrective Action:
2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.
Additional Notes:
2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.
Mfg Campaign: 11253310
Recall Date: Sep 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Corrective Action:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Additional Notes:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Mfg Campaign: 11251889
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Corrective Action:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Additional Notes:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Mfg Campaign: 11251889
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Corrective Action:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Additional Notes:
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Mfg Campaign: 11251889
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Corrective Action:
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Additional Notes:
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Mfg Campaign: 11246384
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Corrective Action:
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Additional Notes:
TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.
Mfg Campaign: 11246384
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Mfg Campaign: 11245280
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Corrective Action:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Additional Notes:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Mfg Campaign: 11244288
Recall Date: Aug 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Corrective Action:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Additional Notes:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Mfg Campaign: 11244288
Recall Date: Aug 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Corrective Action:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Additional Notes:
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Mfg Campaign: 11244288
Recall Date: Aug 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR SHAKES AT HIGH RATE OF SPEED
Corrective Action:
CAR SHAKES AT HIGH RATE OF SPEED
Additional Notes:
CAR SHAKES AT HIGH RATE OF SPEED
Mfg Campaign: 11235257
Recall Date: Jul 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11233102
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11233102
Recall Date: Jul 18, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025