Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T46
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T26
Recall Date: May 9, 2017
Consumer Complaints
362 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.
Corrective Action:
ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.
Additional Notes:
ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.
Mfg Campaign: 11208882
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Corrective Action:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Additional Notes:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Mfg Campaign: 11207639
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Corrective Action:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Additional Notes:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Mfg Campaign: 11207639
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Corrective Action:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Additional Notes:
TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER! I HOPE THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.
Mfg Campaign: 11207639
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Corrective Action:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Additional Notes:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Mfg Campaign: 11204336
Recall Date: Apr 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Corrective Action:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Additional Notes:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Mfg Campaign: 11204336
Recall Date: Apr 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Corrective Action:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Additional Notes:
SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.
Mfg Campaign: 11204336
Recall Date: Apr 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT 12174 N FRONTAGE RD, MOSES LAKE, WA 98837, (509) 765-3461) WHERE IT WAS INITIALLY DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE SECOND TIME THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT 12174 N FRONTAGE RD, MOSES LAKE, WA 98837, (509) 765-3461) WHERE IT WAS INITIALLY DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE SECOND TIME THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT 12174 N FRONTAGE RD, MOSES LAKE, WA 98837, (509) 765-3461) WHERE IT WAS INITIALLY DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE SECOND TIME THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11197013
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Corrective Action:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Additional Notes:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Mfg Campaign: 11195365
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Corrective Action:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Additional Notes:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Mfg Campaign: 11195365
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Corrective Action:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Additional Notes:
MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.
Mfg Campaign: 11195365
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 JEEP COMPASS IS VERY FAULTY AND HAS BEEN IN THE DEALERSHIP MAINTENANCE AREA FOR THE SAME ISSUE MULTIPLE TIMES. I HAVE ATTACHED SUPPORTING DOCUMENTATION OF THE THREE DIFFERENT TIMES IN THE SHOP FOR THE SAME/SIMILAR ISSUES. THE FOLLOWING CONCERNS ARE INCLUDED IN THIS DOCUMENTATION: (1) THE VEHICLE TURNED OFF WHILE IN MOTION DRIVING ON A CITY STREET, THE PARKING BREAK ENGAGED AND PREVENTED THE VEHICLE FROM MOVING FURTHER IN THE MIDDLE OF THE CITY STREET. (2) THE VEHICLE REFUSED TO START WHEN PARKED IN A GARAGE. ONCE PRESSING THE START BUTTON MULTIPLE TIMES, THE VEHICLE STARTED AND MULTIPLE SERVICE LIGHTS CAME ON, INCLUDING "SERVICE ESP" AND "SERVICE 4WD". THIS HAS HAPPENED MULTIPLE TIMES OVER THE LIFE OF OWNING THE VEHICLE (ONLY 23 MONTHS AND ABOUT 18,000 MILES). I HAVE INCLUDED TWO SERVICE RECORDS (THE FIRST TIME AND MOST RECENT TIME IT WAS TAKEN TO THE DEALERSHIP), I DO NOT HAVE THE THIRD RECORD WITH ME AS THE VEHICLE IS IN FOR MAINTENANCE CURRENTLY AND THE OTHER INVOICE IS IN THE VEHICLE, HOWEVER YOU CAN SEE RECORD OF THE SECOND VISIT IN THE RECORD FROM 4/9/2019. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHER DRIVERS GIVEN MY HISTORY WITH MY VEHICLE AND HOPE TO GET THIS PERMANENTLY FIXED INSTEAD OF PUTTING A BAND AID ON IT AS THE DEALERSHIP HAS DONE. *DT*JB
Corrective Action:
MY 2017 JEEP COMPASS IS VERY FAULTY AND HAS BEEN IN THE DEALERSHIP MAINTENANCE AREA FOR THE SAME ISSUE MULTIPLE TIMES. I HAVE ATTACHED SUPPORTING DOCUMENTATION OF THE THREE DIFFERENT TIMES IN THE SHOP FOR THE SAME/SIMILAR ISSUES. THE FOLLOWING CONCERNS ARE INCLUDED IN THIS DOCUMENTATION: (1) THE VEHICLE TURNED OFF WHILE IN MOTION DRIVING ON A CITY STREET, THE PARKING BREAK ENGAGED AND PREVENTED THE VEHICLE FROM MOVING FURTHER IN THE MIDDLE OF THE CITY STREET. (2) THE VEHICLE REFUSED TO START WHEN PARKED IN A GARAGE. ONCE PRESSING THE START BUTTON MULTIPLE TIMES, THE VEHICLE STARTED AND MULTIPLE SERVICE LIGHTS CAME ON, INCLUDING "SERVICE ESP" AND "SERVICE 4WD". THIS HAS HAPPENED MULTIPLE TIMES OVER THE LIFE OF OWNING THE VEHICLE (ONLY 23 MONTHS AND ABOUT 18,000 MILES). I HAVE INCLUDED TWO SERVICE RECORDS (THE FIRST TIME AND MOST RECENT TIME IT WAS TAKEN TO THE DEALERSHIP), I DO NOT HAVE THE THIRD RECORD WITH ME AS THE VEHICLE IS IN FOR MAINTENANCE CURRENTLY AND THE OTHER INVOICE IS IN THE VEHICLE, HOWEVER YOU CAN SEE RECORD OF THE SECOND VISIT IN THE RECORD FROM 4/9/2019. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHER DRIVERS GIVEN MY HISTORY WITH MY VEHICLE AND HOPE TO GET THIS PERMANENTLY FIXED INSTEAD OF PUTTING A BAND AID ON IT AS THE DEALERSHIP HAS DONE. *DT*JB
Additional Notes:
MY 2017 JEEP COMPASS IS VERY FAULTY AND HAS BEEN IN THE DEALERSHIP MAINTENANCE AREA FOR THE SAME ISSUE MULTIPLE TIMES. I HAVE ATTACHED SUPPORTING DOCUMENTATION OF THE THREE DIFFERENT TIMES IN THE SHOP FOR THE SAME/SIMILAR ISSUES. THE FOLLOWING CONCERNS ARE INCLUDED IN THIS DOCUMENTATION: (1) THE VEHICLE TURNED OFF WHILE IN MOTION DRIVING ON A CITY STREET, THE PARKING BREAK ENGAGED AND PREVENTED THE VEHICLE FROM MOVING FURTHER IN THE MIDDLE OF THE CITY STREET. (2) THE VEHICLE REFUSED TO START WHEN PARKED IN A GARAGE. ONCE PRESSING THE START BUTTON MULTIPLE TIMES, THE VEHICLE STARTED AND MULTIPLE SERVICE LIGHTS CAME ON, INCLUDING "SERVICE ESP" AND "SERVICE 4WD". THIS HAS HAPPENED MULTIPLE TIMES OVER THE LIFE OF OWNING THE VEHICLE (ONLY 23 MONTHS AND ABOUT 18,000 MILES). I HAVE INCLUDED TWO SERVICE RECORDS (THE FIRST TIME AND MOST RECENT TIME IT WAS TAKEN TO THE DEALERSHIP), I DO NOT HAVE THE THIRD RECORD WITH ME AS THE VEHICLE IS IN FOR MAINTENANCE CURRENTLY AND THE OTHER INVOICE IS IN THE VEHICLE, HOWEVER YOU CAN SEE RECORD OF THE SECOND VISIT IN THE RECORD FROM 4/9/2019. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHER DRIVERS GIVEN MY HISTORY WITH MY VEHICLE AND HOPE TO GET THIS PERMANENTLY FIXED INSTEAD OF PUTTING A BAND AID ON IT AS THE DEALERSHIP HAS DONE. *DT*JB
Mfg Campaign: 11195440
Recall Date: Apr 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.
Corrective Action:
THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.
Additional Notes:
THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.
Mfg Campaign: 11193286
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.
Corrective Action:
ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.
Additional Notes:
ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.
Mfg Campaign: 11193188
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11182824
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Mfg Campaign: 11179874
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Mfg Campaign: 11179874
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Corrective Action:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Additional Notes:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Mfg Campaign: 11176405
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Corrective Action:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Additional Notes:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Mfg Campaign: 11176405
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Corrective Action:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Additional Notes:
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Mfg Campaign: 11176405
Recall Date: Feb 11, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025