Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 71B
Recall Date: Jul 8, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y18
Recall Date: May 4, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W81
Recall Date: Oct 27, 2020
Consumer Complaints
124 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
Corrective Action:
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
Additional Notes:
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
Mfg Campaign: 11580917
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
Corrective Action:
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
Additional Notes:
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
Mfg Campaign: 11580917
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1. Engine timing chain making rattling noise. Yes Automatic Emergency braking activates when there is no collision imminent. Yes 2. Faulty Timing chain can cause significant damage to engine while driving Faulty automatic braking system can cause accident if stopped abruptly in traffic. 3. Timing chain has been inquired by mechanic. Video of the noise. Needs to be confirmed by dealer for warranty 4. No 5. No warning
Corrective Action:
1. Engine timing chain making rattling noise. Yes Automatic Emergency braking activates when there is no collision imminent. Yes 2. Faulty Timing chain can cause significant damage to engine while driving Faulty automatic braking system can cause accident if stopped abruptly in traffic. 3. Timing chain has been inquired by mechanic. Video of the noise. Needs to be confirmed by dealer for warranty 4. No 5. No warning
Additional Notes:
1. Engine timing chain making rattling noise. Yes Automatic Emergency braking activates when there is no collision imminent. Yes 2. Faulty Timing chain can cause significant damage to engine while driving Faulty automatic braking system can cause accident if stopped abruptly in traffic. 3. Timing chain has been inquired by mechanic. Video of the noise. Needs to be confirmed by dealer for warranty 4. No 5. No warning
Mfg Campaign: 11578648
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1. Engine timing chain making rattling noise. Yes Automatic Emergency braking activates when there is no collision imminent. Yes 2. Faulty Timing chain can cause significant damage to engine while driving Faulty automatic braking system can cause accident if stopped abruptly in traffic. 3. Timing chain has been inquired by mechanic. Video of the noise. Needs to be confirmed by dealer for warranty 4. No 5. No warning
Corrective Action:
1. Engine timing chain making rattling noise. Yes Automatic Emergency braking activates when there is no collision imminent. Yes 2. Faulty Timing chain can cause significant damage to engine while driving Faulty automatic braking system can cause accident if stopped abruptly in traffic. 3. Timing chain has been inquired by mechanic. Video of the noise. Needs to be confirmed by dealer for warranty 4. No 5. No warning
Additional Notes:
1. Engine timing chain making rattling noise. Yes Automatic Emergency braking activates when there is no collision imminent. Yes 2. Faulty Timing chain can cause significant damage to engine while driving Faulty automatic braking system can cause accident if stopped abruptly in traffic. 3. Timing chain has been inquired by mechanic. Video of the noise. Needs to be confirmed by dealer for warranty 4. No 5. No warning
Mfg Campaign: 11578648
Recall Date: Mar 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Jeep stuttered and jerked on the freeway and then dropped out of gear. I managed to get to the shoulder but the engine would just rev and not go fwd while in drive or manual mode. I could not engage the parking break and when in park, the jeep would still roll forward. I turned the jeep off and on several times but it would not engage in forward gear, but the rpms would go up. I could put the jeep in reverse but no forward gear would engage
Corrective Action:
Jeep stuttered and jerked on the freeway and then dropped out of gear. I managed to get to the shoulder but the engine would just rev and not go fwd while in drive or manual mode. I could not engage the parking break and when in park, the jeep would still roll forward. I turned the jeep off and on several times but it would not engage in forward gear, but the rpms would go up. I could put the jeep in reverse but no forward gear would engage
Additional Notes:
Jeep stuttered and jerked on the freeway and then dropped out of gear. I managed to get to the shoulder but the engine would just rev and not go fwd while in drive or manual mode. I could not engage the parking break and when in park, the jeep would still roll forward. I turned the jeep off and on several times but it would not engage in forward gear, but the rpms would go up. I could put the jeep in reverse but no forward gear would engage
Mfg Campaign: 11577345
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've been experiencing repeated instances of my 2021 Jeep Cherokee Latitude Lux 4X4 shutting off while I'm driving, without any warning lights. The message "Shift to P to start" appears on the screen. On several occasions, the car shut off unexpectedly, almost causing accidents. Despite multiple visits to the IG Burton service department, no fault codes were found. Chrysler told them to replace the crank sensor. They were very confident that was the problem, but the issue recurred again 13days after I got the vehicle back. They replaced my fuel pump this time but still have no evidence to prove that is the issue. They continue to guess at parts and I have to be the guinea pig to see if they got it right. This has been its 4th time in the shop and well over 10 time has this vehicle shut off on the highway. I believe jeep should step in at this point and find the cause of this problem or label the vehicle defective if they cannot. This ongoing issue has caused me frustration, anxiety, and safety concerns. I feel unsafe driving the vehicle. Especially after being told the last time they "felt confident" only for me to be stuck waiting for a tow truck in the road a few days later. The uncertainty surrounding the problem and the recurring nature of the incidents have greatly undermined my confidence in the vehicle's reliability and safety. I also have a detailed report of every time the vehicle has shut off/ been to the service department but I can't get it to attach on this site.
Corrective Action:
I've been experiencing repeated instances of my 2021 Jeep Cherokee Latitude Lux 4X4 shutting off while I'm driving, without any warning lights. The message "Shift to P to start" appears on the screen. On several occasions, the car shut off unexpectedly, almost causing accidents. Despite multiple visits to the IG Burton service department, no fault codes were found. Chrysler told them to replace the crank sensor. They were very confident that was the problem, but the issue recurred again 13days after I got the vehicle back. They replaced my fuel pump this time but still have no evidence to prove that is the issue. They continue to guess at parts and I have to be the guinea pig to see if they got it right. This has been its 4th time in the shop and well over 10 time has this vehicle shut off on the highway. I believe jeep should step in at this point and find the cause of this problem or label the vehicle defective if they cannot. This ongoing issue has caused me frustration, anxiety, and safety concerns. I feel unsafe driving the vehicle. Especially after being told the last time they "felt confident" only for me to be stuck waiting for a tow truck in the road a few days later. The uncertainty surrounding the problem and the recurring nature of the incidents have greatly undermined my confidence in the vehicle's reliability and safety. I also have a detailed report of every time the vehicle has shut off/ been to the service department but I can't get it to attach on this site.
Additional Notes:
I've been experiencing repeated instances of my 2021 Jeep Cherokee Latitude Lux 4X4 shutting off while I'm driving, without any warning lights. The message "Shift to P to start" appears on the screen. On several occasions, the car shut off unexpectedly, almost causing accidents. Despite multiple visits to the IG Burton service department, no fault codes were found. Chrysler told them to replace the crank sensor. They were very confident that was the problem, but the issue recurred again 13days after I got the vehicle back. They replaced my fuel pump this time but still have no evidence to prove that is the issue. They continue to guess at parts and I have to be the guinea pig to see if they got it right. This has been its 4th time in the shop and well over 10 time has this vehicle shut off on the highway. I believe jeep should step in at this point and find the cause of this problem or label the vehicle defective if they cannot. This ongoing issue has caused me frustration, anxiety, and safety concerns. I feel unsafe driving the vehicle. Especially after being told the last time they "felt confident" only for me to be stuck waiting for a tow truck in the road a few days later. The uncertainty surrounding the problem and the recurring nature of the incidents have greatly undermined my confidence in the vehicle's reliability and safety. I also have a detailed report of every time the vehicle has shut off/ been to the service department but I can't get it to attach on this site.
Mfg Campaign: 11573763
Recall Date: Feb 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 5 JANUARY 2024 THE VEHICLE WAS IN MY GARAGE AND WAS DEAD, TRIED TO JUMP START, STILL WOULD NOT START. CALLED ROADSIDE ASSISTANCE, VEHICLE GOT TO DEALER AND THEY USED THEIR JUMP START SYSTEM. DEALER RAN SYSTEM TEST AND CHARGED BATTERY AND FOUND NO FAULTS. OVER THE NEXT FEW WEEKS CHARHING RATE WAS 14.4V FOR A FEW DAYS, THEN DROPPED TO 13.6V AND EVENTUALLY DROPPED TO 12.3V BUT THEN WOULD JUMP BETWEEN 12.3V AND 13.6V. ON 25 JANUARY VEHICLE AGAIN DEAD, WILL NOT JUMP START, ROADSIDE ASSISTANCE AGAIN. AT DEALER NOW, 26 JANUARY SO DEAD KEY FOB WOULD NOT UNLOCK DOOR. DEALER STATES THIS HAS BEEN AM ONGOING COMMON ISSUE WITH THE MODELS THAT USE THE AGM BATTERIES. VEHICLE HAS LESS THAN 17,000 MILES,
Corrective Action:
ON 5 JANUARY 2024 THE VEHICLE WAS IN MY GARAGE AND WAS DEAD, TRIED TO JUMP START, STILL WOULD NOT START. CALLED ROADSIDE ASSISTANCE, VEHICLE GOT TO DEALER AND THEY USED THEIR JUMP START SYSTEM. DEALER RAN SYSTEM TEST AND CHARGED BATTERY AND FOUND NO FAULTS. OVER THE NEXT FEW WEEKS CHARHING RATE WAS 14.4V FOR A FEW DAYS, THEN DROPPED TO 13.6V AND EVENTUALLY DROPPED TO 12.3V BUT THEN WOULD JUMP BETWEEN 12.3V AND 13.6V. ON 25 JANUARY VEHICLE AGAIN DEAD, WILL NOT JUMP START, ROADSIDE ASSISTANCE AGAIN. AT DEALER NOW, 26 JANUARY SO DEAD KEY FOB WOULD NOT UNLOCK DOOR. DEALER STATES THIS HAS BEEN AM ONGOING COMMON ISSUE WITH THE MODELS THAT USE THE AGM BATTERIES. VEHICLE HAS LESS THAN 17,000 MILES,
Additional Notes:
ON 5 JANUARY 2024 THE VEHICLE WAS IN MY GARAGE AND WAS DEAD, TRIED TO JUMP START, STILL WOULD NOT START. CALLED ROADSIDE ASSISTANCE, VEHICLE GOT TO DEALER AND THEY USED THEIR JUMP START SYSTEM. DEALER RAN SYSTEM TEST AND CHARGED BATTERY AND FOUND NO FAULTS. OVER THE NEXT FEW WEEKS CHARHING RATE WAS 14.4V FOR A FEW DAYS, THEN DROPPED TO 13.6V AND EVENTUALLY DROPPED TO 12.3V BUT THEN WOULD JUMP BETWEEN 12.3V AND 13.6V. ON 25 JANUARY VEHICLE AGAIN DEAD, WILL NOT JUMP START, ROADSIDE ASSISTANCE AGAIN. AT DEALER NOW, 26 JANUARY SO DEAD KEY FOB WOULD NOT UNLOCK DOOR. DEALER STATES THIS HAS BEEN AM ONGOING COMMON ISSUE WITH THE MODELS THAT USE THE AGM BATTERIES. VEHICLE HAS LESS THAN 17,000 MILES,
Mfg Campaign: 11567952
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Parking brake automatically engaged while sitting at traffic light. First time it has done it. Just had an inspection on car a few months back and nothing was wrong with car at that time.
Corrective Action:
Parking brake automatically engaged while sitting at traffic light. First time it has done it. Just had an inspection on car a few months back and nothing was wrong with car at that time.
Additional Notes:
Parking brake automatically engaged while sitting at traffic light. First time it has done it. Just had an inspection on car a few months back and nothing was wrong with car at that time.
Mfg Campaign: 11560043
Recall Date: Dec 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNCTION. JUST WANTED TO ALERT YOU TO THIS MALFUNCTION.. THANK YOU
Corrective Action:
ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNCTION. JUST WANTED TO ALERT YOU TO THIS MALFUNCTION.. THANK YOU
Additional Notes:
ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNCTION. JUST WANTED TO ALERT YOU TO THIS MALFUNCTION.. THANK YOU
Mfg Campaign: 11560125
Recall Date: Dec 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
Corrective Action:
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
Additional Notes:
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
Mfg Campaign: 11559700
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
Corrective Action:
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
Additional Notes:
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
Mfg Campaign: 11559700
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The rear differential PTU can cause the car to lose all control if it fails and this was a proven issue on previous Cherokee models and this model inherits the same issue
Corrective Action:
The rear differential PTU can cause the car to lose all control if it fails and this was a proven issue on previous Cherokee models and this model inherits the same issue
Additional Notes:
The rear differential PTU can cause the car to lose all control if it fails and this was a proven issue on previous Cherokee models and this model inherits the same issue
Mfg Campaign: 11559701
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle was running in the freeway suddenly transmission alert message pop up at the dashboard and the vehicle slowly stop in the middle of the busy freeway, took it to Chapman Jeep dealership and the vehicle was fixed for PTU malfuntion, got my car back but there was a burning smell everytime I drove and step out of the vehicle. I have been trying to call the dealership but no response yet.
Corrective Action:
The vehicle was running in the freeway suddenly transmission alert message pop up at the dashboard and the vehicle slowly stop in the middle of the busy freeway, took it to Chapman Jeep dealership and the vehicle was fixed for PTU malfuntion, got my car back but there was a burning smell everytime I drove and step out of the vehicle. I have been trying to call the dealership but no response yet.
Additional Notes:
The vehicle was running in the freeway suddenly transmission alert message pop up at the dashboard and the vehicle slowly stop in the middle of the busy freeway, took it to Chapman Jeep dealership and the vehicle was fixed for PTU malfuntion, got my car back but there was a burning smell everytime I drove and step out of the vehicle. I have been trying to call the dealership but no response yet.
Mfg Campaign: 11558879
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PTU and rear end failure, it’s been in the shop 9 weeks and I am told will be another month.
Corrective Action:
PTU and rear end failure, it’s been in the shop 9 weeks and I am told will be another month.
Additional Notes:
PTU and rear end failure, it’s been in the shop 9 weeks and I am told will be another month.
Mfg Campaign: 11557616
Recall Date: Nov 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle ran hot, smelled of hot metal and fluids. When moving the transmission from Park to Drive nothing would happen, pressing the accelerator caused the engine to rev, then it would lurch into Drive. Same thing would happen going into reverse. Moving down the road there would be a clunking noise as you accelerated or slowed down. The car seemed like something was slowing it down , like dragging brakes. This was intermittent for some time and then got worse. The Jeep dealer replicated the problem, did the diagnostics and tried a software fix. Dealer concluded the transmission was so damaged it had to be replaced, which they did under warranty, at 36,000 miles. The transmission could have locked up or slipped into neutral while driving.
Corrective Action:
The vehicle ran hot, smelled of hot metal and fluids. When moving the transmission from Park to Drive nothing would happen, pressing the accelerator caused the engine to rev, then it would lurch into Drive. Same thing would happen going into reverse. Moving down the road there would be a clunking noise as you accelerated or slowed down. The car seemed like something was slowing it down , like dragging brakes. This was intermittent for some time and then got worse. The Jeep dealer replicated the problem, did the diagnostics and tried a software fix. Dealer concluded the transmission was so damaged it had to be replaced, which they did under warranty, at 36,000 miles. The transmission could have locked up or slipped into neutral while driving.
Additional Notes:
The vehicle ran hot, smelled of hot metal and fluids. When moving the transmission from Park to Drive nothing would happen, pressing the accelerator caused the engine to rev, then it would lurch into Drive. Same thing would happen going into reverse. Moving down the road there would be a clunking noise as you accelerated or slowed down. The car seemed like something was slowing it down , like dragging brakes. This was intermittent for some time and then got worse. The Jeep dealer replicated the problem, did the diagnostics and tried a software fix. Dealer concluded the transmission was so damaged it had to be replaced, which they did under warranty, at 36,000 miles. The transmission could have locked up or slipped into neutral while driving.
Mfg Campaign: 11550456
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Corrective Action:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Additional Notes:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Mfg Campaign: 11544802
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Corrective Action:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Additional Notes:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Mfg Campaign: 11544802
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Corrective Action:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Additional Notes:
The emergency brake engages on its own and the fuel saving on/off feature is not working and the vehicle stalls while driving.
Mfg Campaign: 11544802
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The service department where I bought the SUV said the power transfer unit was bad and the vehicle was unsafe to drive. So its been parked there in the back parking lot for three weeks. I had told them every time that I took it in for a oil change that there was a problem. They said it needed a software update, but it didn't help. Then after more than year and the forth time complaining about the noise and feel of the car, it's all of a sudden unsafe to drive and need to be parked until fixed.
Corrective Action:
The service department where I bought the SUV said the power transfer unit was bad and the vehicle was unsafe to drive. So its been parked there in the back parking lot for three weeks. I had told them every time that I took it in for a oil change that there was a problem. They said it needed a software update, but it didn't help. Then after more than year and the forth time complaining about the noise and feel of the car, it's all of a sudden unsafe to drive and need to be parked until fixed.
Additional Notes:
The service department where I bought the SUV said the power transfer unit was bad and the vehicle was unsafe to drive. So its been parked there in the back parking lot for three weeks. I had told them every time that I took it in for a oil change that there was a problem. They said it needed a software update, but it didn't help. Then after more than year and the forth time complaining about the noise and feel of the car, it's all of a sudden unsafe to drive and need to be parked until fixed.
Mfg Campaign: 11544640
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought used for my daughter in Jan 2023. Car had 30,290miles. The parking brake has been coming on while she’s driving. She is also getting a forward collision service message, as well as Lane assist service message. It’s gonna cost us $1K to repair. I hope this takes care of the problem. I don’t like my daughter driving a fairly new car with so many issues. The parking brake issue is very discomforting. Also the stop/start function is not working. The mechanic says a new battery will resolve this issue.
Corrective Action:
Bought used for my daughter in Jan 2023. Car had 30,290miles. The parking brake has been coming on while she’s driving. She is also getting a forward collision service message, as well as Lane assist service message. It’s gonna cost us $1K to repair. I hope this takes care of the problem. I don’t like my daughter driving a fairly new car with so many issues. The parking brake issue is very discomforting. Also the stop/start function is not working. The mechanic says a new battery will resolve this issue.
Additional Notes:
Bought used for my daughter in Jan 2023. Car had 30,290miles. The parking brake has been coming on while she’s driving. She is also getting a forward collision service message, as well as Lane assist service message. It’s gonna cost us $1K to repair. I hope this takes care of the problem. I don’t like my daughter driving a fairly new car with so many issues. The parking brake issue is very discomforting. Also the stop/start function is not working. The mechanic says a new battery will resolve this issue.
Mfg Campaign: 11541698
Recall Date: Aug 30, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025