Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL I HAD WITNESSED MY AIR BAGS NOT DEPLOY, WHEN I WAS JUST INVOLVED IN A CAR ACCIDENT. BECAUSE I HAD UNINTENDED ACCELERATION WHICH CAUSED ME TO NOT BE ABLE TO STOP AND WE WERE HIT ON THE SIDE AND OUR SIDE AIR BAGS DID NOT DEPLOY ON OUR RIGHT SIDE. *DT*JB
Corrective Action:
TAKATA RECALL I HAD WITNESSED MY AIR BAGS NOT DEPLOY, WHEN I WAS JUST INVOLVED IN A CAR ACCIDENT. BECAUSE I HAD UNINTENDED ACCELERATION WHICH CAUSED ME TO NOT BE ABLE TO STOP AND WE WERE HIT ON THE SIDE AND OUR SIDE AIR BAGS DID NOT DEPLOY ON OUR RIGHT SIDE. *DT*JB
Additional Notes:
TAKATA RECALL I HAD WITNESSED MY AIR BAGS NOT DEPLOY, WHEN I WAS JUST INVOLVED IN A CAR ACCIDENT. BECAUSE I HAD UNINTENDED ACCELERATION WHICH CAUSED ME TO NOT BE ABLE TO STOP AND WE WERE HIT ON THE SIDE AND OUR SIDE AIR BAGS DID NOT DEPLOY ON OUR RIGHT SIDE. *DT*JB
Mfg Campaign: 11209972
Recall Date: May 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Corrective Action:
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Additional Notes:
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Mfg Campaign: 11209812
Recall Date: May 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Corrective Action:
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Additional Notes:
JUST PURCHASED VEHICLE 3 DAYS AGO. HAS 3,300 MILES ON IT. EVERY TIME I'VE DRIVEN IT TODAY, THE RADIO VOLUME AND RECEPTION FADES IN AND OUT. ON EVERY CHANNEL. I DON'T LIVE OR DRIVE IN REMOTE AREAS, SO IT IS NOT A SIGNAL ISSUE. I ENJOY LISTENING TO MUSIC WHILE DRIVING, BUT THIS WAS SO ANNOYING THAT I RODE HOME IN SILENCE. THE FADE IN AND OUT HAPPENS REGARDLESS OF MOTION OF THE VEHICLE OR VOLUME I TURN IT UP TO.
Mfg Campaign: 11209812
Recall Date: May 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.
Corrective Action:
AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.
Additional Notes:
AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.
Mfg Campaign: 11209813
Recall Date: May 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.
Corrective Action:
AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.
Additional Notes:
AS I HAVE ONLY HAD THE CAR 3 DAYS, I CAN'T SAY WHAT IT 'USED TO' DRIVE LIKE. BUT MORE THAN A FEW TIMES, I HAVE BEEN TRYING TO ACCELERATE FROM A STOP, AND THE VEHICLE HESITATES FOR A MOMENT. SOMETIMES I HAVE BEEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, OR CROSS A BUSY HIGHWAY. FORTUNATELY, I HAVEN'T BEEN IN ANY CLOSE CALLS YET, BUT I CAN DEFINITELY SEE HOW AN ACCIDENT COULD OCCUR, IF YOU PUSH ON THE GAS TO MAKE A TURN AND YOUR CAR ACCELERATES REALLY SLOWLY FOR THE FIRST 2 SECONDS. I WILL BE TAKING MY VEHICLE TO THE DEALERSHIP ON MONDAY TO SEE WHAT CAN BE DONE ABOUT IT.
Mfg Campaign: 11209813
Recall Date: May 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 5/23/2019 MY WIFE WAS EXITING A PARKING LOT DRIVING FORWARD IN OUR 2019 JEEP CHEROKEE. SHE TURNED RIGHT INTO THE DRIVEWAY AND THEN STEERED RIGHT TOWARD THE CENTER LANE. THERE WERE NO CARS AROUND HER. SUDDENLY THE DASH LIT UP IN RED BRAKE, AND THE PARKING BRAKE ENGAGED. SHE STOPPED MOMENTARILY, TRYING TO FIGURE OUT WHAT HAD JUST HAPPENED. AT THIS POINT THE LIGHT WENT OUT AND THE PARKING BRAKE RELEASED. SHE DROVE HOME WITHOUT INCIDENT. THE DOORS WERE NOT AJAR. SHE WAS NOT BACKING UP. OUR JEEP DOES NOT HAVE THE FORWARD SENSORS, JUST THE REAR SENSORS. WE DO HAVE THE PARKING BRAKE SET (U-CONNECT) TO AUTO ENGAGE WHEN SHIFTED INTO PARK. WE ARE CONCERNED THIS COULD HAPPEN ON THE HIGHWAY AT 65 MPH. I'M BRINGING IT TO THE DEALER IN THE MORNING.
Corrective Action:
ON 5/23/2019 MY WIFE WAS EXITING A PARKING LOT DRIVING FORWARD IN OUR 2019 JEEP CHEROKEE. SHE TURNED RIGHT INTO THE DRIVEWAY AND THEN STEERED RIGHT TOWARD THE CENTER LANE. THERE WERE NO CARS AROUND HER. SUDDENLY THE DASH LIT UP IN RED BRAKE, AND THE PARKING BRAKE ENGAGED. SHE STOPPED MOMENTARILY, TRYING TO FIGURE OUT WHAT HAD JUST HAPPENED. AT THIS POINT THE LIGHT WENT OUT AND THE PARKING BRAKE RELEASED. SHE DROVE HOME WITHOUT INCIDENT. THE DOORS WERE NOT AJAR. SHE WAS NOT BACKING UP. OUR JEEP DOES NOT HAVE THE FORWARD SENSORS, JUST THE REAR SENSORS. WE DO HAVE THE PARKING BRAKE SET (U-CONNECT) TO AUTO ENGAGE WHEN SHIFTED INTO PARK. WE ARE CONCERNED THIS COULD HAPPEN ON THE HIGHWAY AT 65 MPH. I'M BRINGING IT TO THE DEALER IN THE MORNING.
Additional Notes:
ON 5/23/2019 MY WIFE WAS EXITING A PARKING LOT DRIVING FORWARD IN OUR 2019 JEEP CHEROKEE. SHE TURNED RIGHT INTO THE DRIVEWAY AND THEN STEERED RIGHT TOWARD THE CENTER LANE. THERE WERE NO CARS AROUND HER. SUDDENLY THE DASH LIT UP IN RED BRAKE, AND THE PARKING BRAKE ENGAGED. SHE STOPPED MOMENTARILY, TRYING TO FIGURE OUT WHAT HAD JUST HAPPENED. AT THIS POINT THE LIGHT WENT OUT AND THE PARKING BRAKE RELEASED. SHE DROVE HOME WITHOUT INCIDENT. THE DOORS WERE NOT AJAR. SHE WAS NOT BACKING UP. OUR JEEP DOES NOT HAVE THE FORWARD SENSORS, JUST THE REAR SENSORS. WE DO HAVE THE PARKING BRAKE SET (U-CONNECT) TO AUTO ENGAGE WHEN SHIFTED INTO PARK. WE ARE CONCERNED THIS COULD HAPPEN ON THE HIGHWAY AT 65 MPH. I'M BRINGING IT TO THE DEALER IN THE MORNING.
Mfg Campaign: 11209589
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE RIDING THE AIR CONDITIONER WILL START BLOWING HOT AIR FOR ABOUT 45 SECONDS AND THEN START BACK BLOWING COOL AGAIN.
Corrective Action:
WHILE RIDING THE AIR CONDITIONER WILL START BLOWING HOT AIR FOR ABOUT 45 SECONDS AND THEN START BACK BLOWING COOL AGAIN.
Additional Notes:
WHILE RIDING THE AIR CONDITIONER WILL START BLOWING HOT AIR FOR ABOUT 45 SECONDS AND THEN START BACK BLOWING COOL AGAIN.
Mfg Campaign: 11209327
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VISIBILITY DISTORTED IN RAINY CONDITIONS DUE TO INSUFFICIENT WINDSHIELD WIPERS AND OR COATING ON GLASS. VISIBILITY DIRECTLY IN FRONT OF ME WHEN DRIVING GETS DISTORTED WITH MINIMAL RAINFALL CAUSING A DANGEROUS DRIVING CONDITION. USING NO WINDSHIELD WIPERS IS BETTER THAN HAVING THEM ON. ISSUE OCCURRED SINCE DATE OF DELIVERY (11/30/2018) AND BECAME MORE NOTICEABLE RECENTLY DUE TO WEATHER CHANGES. ISSUE OCCURS BOTH WHEN IN MOTION OR STAND STILL ON ALL ROAD TYPES.
Corrective Action:
VISIBILITY DISTORTED IN RAINY CONDITIONS DUE TO INSUFFICIENT WINDSHIELD WIPERS AND OR COATING ON GLASS. VISIBILITY DIRECTLY IN FRONT OF ME WHEN DRIVING GETS DISTORTED WITH MINIMAL RAINFALL CAUSING A DANGEROUS DRIVING CONDITION. USING NO WINDSHIELD WIPERS IS BETTER THAN HAVING THEM ON. ISSUE OCCURRED SINCE DATE OF DELIVERY (11/30/2018) AND BECAME MORE NOTICEABLE RECENTLY DUE TO WEATHER CHANGES. ISSUE OCCURS BOTH WHEN IN MOTION OR STAND STILL ON ALL ROAD TYPES.
Additional Notes:
VISIBILITY DISTORTED IN RAINY CONDITIONS DUE TO INSUFFICIENT WINDSHIELD WIPERS AND OR COATING ON GLASS. VISIBILITY DIRECTLY IN FRONT OF ME WHEN DRIVING GETS DISTORTED WITH MINIMAL RAINFALL CAUSING A DANGEROUS DRIVING CONDITION. USING NO WINDSHIELD WIPERS IS BETTER THAN HAVING THEM ON. ISSUE OCCURRED SINCE DATE OF DELIVERY (11/30/2018) AND BECAME MORE NOTICEABLE RECENTLY DUE TO WEATHER CHANGES. ISSUE OCCURS BOTH WHEN IN MOTION OR STAND STILL ON ALL ROAD TYPES.
Mfg Campaign: 11209036
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Corrective Action:
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Additional Notes:
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Mfg Campaign: 11209040
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Corrective Action:
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Additional Notes:
DRIVING APPROXIMATELY 30-40 MPH WHEN SLOWING DOWN TO APPROXIMATELY 10-15 MPH TO YIELD FOR ONCOMING TRAFFIC OR A RED LIGHT THE VEHICLE WILL HAVE A DELAYED RESPONSE TO ANY ACCELERATION INPUT CAUSING A DANGEROUS SITUATION (IE. IF TRYING TO TAKE OFF IN FRONT OF ANOTHER VEHICLE DUE TO SPACE BUT REALIZE THEY ARE TRAVELING MUCH FASTER THAN ANTICIPATED YOU ARE UNABLE TO GET OUT OF THE WAY DUE TO CAR NOT RESPONDING TO PEDAL INPUT IMMEDIATELY).
Mfg Campaign: 11209040
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Corrective Action:
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Additional Notes:
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Mfg Campaign: 11207256
Recall Date: May 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Corrective Action:
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Additional Notes:
AFTER AN INTERSECTION STOP AND STARTING TO ACCELERATE DURING A RIGHT TURN AND CAR IN MOTION, THE CAR ENGINE STALLED. THE DASHBOARD SHOWED 0 RPM AND JUST THE BATTERY INDICATOR ON. PARK OVER THE ROAD SHOULDERS, I COULD START THE ENGINE AGAIN AFTER 2 ATTEMPTS. THIS HAS HAPPENED 3 TIMES AS OF NOW, 2 TIMES LAST WEEK (MAY 10 AND MAY 11 2019). WENT TO THE JEEP DEALER IN PINEVILLE, CHARLOTTE, NC. THEY SUPPOSE EXECUTED THE WORK ORDER FOR THE SAFETY RECALL U86 (NHTSA RECALL NUMBER 18V-523) ON MAY 11. BUT TODAY (MAY 13 2019) THE CAR DID EXACTLY THE SAME IN THE SAME INTERSECTION LIKE THE FIRST TIME. CAR HAS ONLY 4,250 MILES. CONSUMER STATED I WENT TO THE DEALERSHIP AS I SAW "OIL PRESSURE" ERROR MESSAGE ON THE DASHBOARD AND NOTICED ABNORMAL LOW ENGINE OIL LEVEL, HAVING JUST 4,000 MILES. DURING THE RECALL SERVICE, THEY SUPPOSE CHECKED ALL LEVELS INCLUDING THE MOST IMPORTANT ONE: ENGINE OIL. SO, AFTER A OIL CHANGE AND OIL LEVEL REPLENISHMENT, THE JEEP CHEROKEE IS WORKING WELL SINCE THEN. CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER TO GET OIL CHANGE.*JB
Mfg Campaign: 11207256
Recall Date: May 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
Corrective Action:
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
Additional Notes:
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
Mfg Campaign: 11206812
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
Corrective Action:
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
Additional Notes:
WHILE OPERATING MY 2019 JEEP CHEROKEE THE VEHICLE HAS STALLED WHILE IN MOTION ON 3 OCCURRENCES. EACH TIME IT STALLED THE VEHICLE WAS UNABLE TO BE RESTARTED. IT HAS HAD TO BE PUSHED OUT OF TRAFFIC TO A SAFER LOCATION AND THEN TAKEN BACK TO THE DEALERSHIP. MULTIPLE REPAIRS HAVE BEEN MADE BY THE DEALERSHIP TO THE FUEL SYSTEM WITH AN ASSURANCE THAT THE PROBLEM IS RESOLVED. THE PROBLEM IS STILL ON GOING. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING IN A MOVING OR ACCELERATING VEHICLE AND WILL RESULT IN AN ACCIDENT. MY FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE. THE VEHICLE IS < 60 DAYS OLD AND < 3000 MILES.
Mfg Campaign: 11206812
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE JUST BEGINNING TO EXIT A FREEWAY, MY STEERING LOCKED UP COMPLETELY. I HAD NO CONTROL BUT RECALL SEEING A RED LIGHT JUST COMING ON THE DASH (OBVIOUSLY, I COULDN'T ASCERTAIN WHAT THEY LIGHT WAS AT THE TIME AS MY CAR WAS DOING MULTIPLE 360 SPINS DOWN THE EXIT RAMP!) TRY AS I MIGHT, I COULD NOT TURN THE STEERING WHEEL. THIS IS ONE OF THE MOST TERRIFYING MOMENTS OF MY LIFE. AFTER COMING TO REST AGAINST A TRAFFIC SIGN, I WAS ABLE TO SEE THAT IT WAS AN ALERT FOR MY STEERING THAT HAD COME ON. IT REMAINED ON EVEN AS I HAD THE CAR TOWED TO THE DEALER FOR INSPECTION. I HAVE EXPERIENCED MULTIPLE INJURIES TO MY HEAD, BACK, LEGS, WRIST, HIPS, SHOULDER AND HIP. THIS IS A MOST EGREGIOUS FAILURE AND I AM QUITE UNDERSTANDABLY RETICENT TO TRUST ANY VEHICLE WITH THIS COMPONENT. AFTER 1 WEEK, SILENCE IS THE ONLY SOUND I HAVE HEARD FROM EITHER THE DEALER OR CHRYSLER/JEEP. THIS SILENCE IS MOST DISTURBING. NO HELP FOR A RENTAL OR LOANER, AND AS AN INVESTIGATION IS ONGOING, EVEN MY OWN AUTO INSURANCE IS NOT PROVIDING ANY SUPPORT FOR THE VEHICLE, BUT THANKFULLY HAS STEPPED UP TO HELP WITH THE MEDICAL BILLS.*DT *DT*JB *DT *DT *DT*JB *DT*JB *JB *DT *DT MANUFACTURER OFFERED TO FIX THE STEERING.*JB *TR*JB *DT *TR *DT*DT*JB*JB*DT*JB*DT
Corrective Action:
WHILE JUST BEGINNING TO EXIT A FREEWAY, MY STEERING LOCKED UP COMPLETELY. I HAD NO CONTROL BUT RECALL SEEING A RED LIGHT JUST COMING ON THE DASH (OBVIOUSLY, I COULDN'T ASCERTAIN WHAT THEY LIGHT WAS AT THE TIME AS MY CAR WAS DOING MULTIPLE 360 SPINS DOWN THE EXIT RAMP!) TRY AS I MIGHT, I COULD NOT TURN THE STEERING WHEEL. THIS IS ONE OF THE MOST TERRIFYING MOMENTS OF MY LIFE. AFTER COMING TO REST AGAINST A TRAFFIC SIGN, I WAS ABLE TO SEE THAT IT WAS AN ALERT FOR MY STEERING THAT HAD COME ON. IT REMAINED ON EVEN AS I HAD THE CAR TOWED TO THE DEALER FOR INSPECTION. I HAVE EXPERIENCED MULTIPLE INJURIES TO MY HEAD, BACK, LEGS, WRIST, HIPS, SHOULDER AND HIP. THIS IS A MOST EGREGIOUS FAILURE AND I AM QUITE UNDERSTANDABLY RETICENT TO TRUST ANY VEHICLE WITH THIS COMPONENT. AFTER 1 WEEK, SILENCE IS THE ONLY SOUND I HAVE HEARD FROM EITHER THE DEALER OR CHRYSLER/JEEP. THIS SILENCE IS MOST DISTURBING. NO HELP FOR A RENTAL OR LOANER, AND AS AN INVESTIGATION IS ONGOING, EVEN MY OWN AUTO INSURANCE IS NOT PROVIDING ANY SUPPORT FOR THE VEHICLE, BUT THANKFULLY HAS STEPPED UP TO HELP WITH THE MEDICAL BILLS.*DT *DT*JB *DT *DT *DT*JB *DT*JB *JB *DT *DT MANUFACTURER OFFERED TO FIX THE STEERING.*JB *TR*JB *DT *TR *DT*DT*JB*JB*DT*JB*DT
Additional Notes:
WHILE JUST BEGINNING TO EXIT A FREEWAY, MY STEERING LOCKED UP COMPLETELY. I HAD NO CONTROL BUT RECALL SEEING A RED LIGHT JUST COMING ON THE DASH (OBVIOUSLY, I COULDN'T ASCERTAIN WHAT THEY LIGHT WAS AT THE TIME AS MY CAR WAS DOING MULTIPLE 360 SPINS DOWN THE EXIT RAMP!) TRY AS I MIGHT, I COULD NOT TURN THE STEERING WHEEL. THIS IS ONE OF THE MOST TERRIFYING MOMENTS OF MY LIFE. AFTER COMING TO REST AGAINST A TRAFFIC SIGN, I WAS ABLE TO SEE THAT IT WAS AN ALERT FOR MY STEERING THAT HAD COME ON. IT REMAINED ON EVEN AS I HAD THE CAR TOWED TO THE DEALER FOR INSPECTION. I HAVE EXPERIENCED MULTIPLE INJURIES TO MY HEAD, BACK, LEGS, WRIST, HIPS, SHOULDER AND HIP. THIS IS A MOST EGREGIOUS FAILURE AND I AM QUITE UNDERSTANDABLY RETICENT TO TRUST ANY VEHICLE WITH THIS COMPONENT. AFTER 1 WEEK, SILENCE IS THE ONLY SOUND I HAVE HEARD FROM EITHER THE DEALER OR CHRYSLER/JEEP. THIS SILENCE IS MOST DISTURBING. NO HELP FOR A RENTAL OR LOANER, AND AS AN INVESTIGATION IS ONGOING, EVEN MY OWN AUTO INSURANCE IS NOT PROVIDING ANY SUPPORT FOR THE VEHICLE, BUT THANKFULLY HAS STEPPED UP TO HELP WITH THE MEDICAL BILLS.*DT *DT*JB *DT *DT *DT*JB *DT*JB *JB *DT *DT MANUFACTURER OFFERED TO FIX THE STEERING.*JB *TR*JB *DT *TR *DT*DT*JB*JB*DT*JB*DT
Mfg Campaign: 11206818
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Corrective Action:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Additional Notes:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Mfg Campaign: 11206885
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Corrective Action:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Additional Notes:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Mfg Campaign: 11206885
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Corrective Action:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Additional Notes:
FIRST INCIDENT TOOK PLACE YESTERDAY WHEN SLOWING DOWN TO STOP. THE CAR DIED AND I LOST POWER STEERING AND EVERYTHING WENT BLANK. I SAT FOR 10 MINUTES DUE TO NOT STARTING UP. IT SOUNDED LIKE A GRINDING NOISE WHEN I WENT TO TURN IT OVER. AFTER STARTING IT BACK I TOOK IT TO THE DEALERSHIP. THEY STATED IT WAS A RECALL AND IT WAS FIXED. WELL THIS MORNING I WENT TO SLOW DOWN AT A STOP SIGN WHEN I WENT TO ACCELERATE THE CAR DIED, I WAS STUCK IN 4 LANES OF TRAFFIC. I FINALLY GOT THE CAR RESTARTED AND TOOK IT BACK TO THE DEALERSHIP. THEY STATED THAT THEY CHANGED MY OIL AND COULD TELL THAT IN LOOKING INTO THE ISSUE THAT'S WHAT IT IS. THEY ARE GOING TO KEEP THE CAR OVER THE WEEKEND AND LET ME KNOW. HOWEVER MY FRIEND HAS THE SAME 2019 AND HER CAR HAS DONE THE SAME THING AFTER AN OIL CHANGE. SOMETHING HAS TO BE DONE BEFORE SOMEONE GETS KILLED.
Mfg Campaign: 11206885
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
Corrective Action:
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
Additional Notes:
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
Mfg Campaign: 11206181
Recall Date: May 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
Corrective Action:
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
Additional Notes:
AT ABOUT 1200 MILES, DASHBOARD LIT UP, CAR STALLED AND NEEDED TO BE TOWED. DEALER CHANGED BATTERY. BRINGING HOME FORM DEALER, HAPPENED AGAIN. DEALER HAD IT TWO WEEKS. PICKED IT UP AND AT 1600 MILES, HAPPENED AGAIN. DEALER HAD IT THREE WEEKS AND CHANGED OUT COMPUTER. PICKED IT UP AND NEXT MORNING DASHBOARD LIT UP. STOPPED CAR BEFORE IT COULD STALL, AND HAD IT TOWED TO DEALER. AFTER TWO WEEKS I PICKED IT UP. I DON'T WANT TO DRIVE IT. 4 TIMES IN FOR THE SAME ISSUE, AND OVER 45 DAYS IN THE DEALER. DASHBOARD WARNING LIGHTS: AIRBAG, BRAKING, PARK ASSIST, ELECTRONIC STABILITY, BATTERY, LANE WARNING, ETC. IF THERE ARE WARNING LIGHTS ON THE DASH, IT LIT UP LIKE A CHRISTMAS TREE. ALL ISSUED HAPPENED WHILE THE AUTO WAS IN MOTION
Mfg Campaign: 11206181
Recall Date: May 8, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury