Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED THE VEHICLE BRAND NEW IN NOVEMBER 2018 AND ON SEVERAL OCCASIONS WITHIN THE PAST COUPLE MONTHS, INCLUDING TODAY, THE RED BRAKE LIGHT ON THE DASH HAS SPONTANEOUSLY ACTIVATED. MOST OF THE TIME IT OCCURS WHEN I COME TO A STOP LIGHT AND AUTO SHUT OFF KICKS ON, HOWEVER, THIS ISSUE IS VERY SERIOUS SINCE ITS BASICALLY STALLING MY VEHICLE WHILE IN ROUTE, AND IS VERY SCARY SINCE I DRIVE MY CHILD AROUND. I'VE ALSO TAKEN IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ARE UNABLE TO DETERMINE THE ISSUE, WHICH IS EXTREMELY DISHEARTENING.
Corrective Action:
PURCHASED THE VEHICLE BRAND NEW IN NOVEMBER 2018 AND ON SEVERAL OCCASIONS WITHIN THE PAST COUPLE MONTHS, INCLUDING TODAY, THE RED BRAKE LIGHT ON THE DASH HAS SPONTANEOUSLY ACTIVATED. MOST OF THE TIME IT OCCURS WHEN I COME TO A STOP LIGHT AND AUTO SHUT OFF KICKS ON, HOWEVER, THIS ISSUE IS VERY SERIOUS SINCE ITS BASICALLY STALLING MY VEHICLE WHILE IN ROUTE, AND IS VERY SCARY SINCE I DRIVE MY CHILD AROUND. I'VE ALSO TAKEN IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ARE UNABLE TO DETERMINE THE ISSUE, WHICH IS EXTREMELY DISHEARTENING.
Additional Notes:
PURCHASED THE VEHICLE BRAND NEW IN NOVEMBER 2018 AND ON SEVERAL OCCASIONS WITHIN THE PAST COUPLE MONTHS, INCLUDING TODAY, THE RED BRAKE LIGHT ON THE DASH HAS SPONTANEOUSLY ACTIVATED. MOST OF THE TIME IT OCCURS WHEN I COME TO A STOP LIGHT AND AUTO SHUT OFF KICKS ON, HOWEVER, THIS ISSUE IS VERY SERIOUS SINCE ITS BASICALLY STALLING MY VEHICLE WHILE IN ROUTE, AND IS VERY SCARY SINCE I DRIVE MY CHILD AROUND. I'VE ALSO TAKEN IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ARE UNABLE TO DETERMINE THE ISSUE, WHICH IS EXTREMELY DISHEARTENING.
Mfg Campaign: 11202981
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Corrective Action:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Additional Notes:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Mfg Campaign: 11197135
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Corrective Action:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Additional Notes:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Mfg Campaign: 11197135
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Corrective Action:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Additional Notes:
RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB
Mfg Campaign: 11197135
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR STALLING WHILE DRIVING
Corrective Action:
CAR STALLING WHILE DRIVING
Additional Notes:
CAR STALLING WHILE DRIVING
Mfg Campaign: 11196847
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO VOLUME CONTROL ISSUES. VOLUME FADES IN AND OUT SPORADICALLY. HAPPENS ANYTIME. THIS MAKES RADIO UN-USABLE.
Corrective Action:
RADIO VOLUME CONTROL ISSUES. VOLUME FADES IN AND OUT SPORADICALLY. HAPPENS ANYTIME. THIS MAKES RADIO UN-USABLE.
Additional Notes:
RADIO VOLUME CONTROL ISSUES. VOLUME FADES IN AND OUT SPORADICALLY. HAPPENS ANYTIME. THIS MAKES RADIO UN-USABLE.
Mfg Campaign: 11196396
Recall Date: Apr 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.
Corrective Action:
AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.
Additional Notes:
AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.
Mfg Campaign: 11196044
Recall Date: Apr 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.
Corrective Action:
AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.
Additional Notes:
AS I AM DRIVING THE BATTERY LIGHT COMES ON AND THE CAR STARTS TO STALL AND I AM PROMPTED TO PUT THE CAR IN PARK AS THE D IS BLINKING AS IS THE BATTERY LIGHT. I HAVE TO TURN MY CAR OFF THEN BACK ON AND IT TAKES A MINUTE TO TURN ON THEN IT GOES. MY BATTERY IS AT ITS HALFWAY MARK PER THE VEHICLE INFO ON THE CAR. THEN WHEN I TURN CORNERS MY CAR BEEPS AND THE SPEEDOMETER WORD APPEARS ABOVE THE SPEED.
Mfg Campaign: 11196044
Recall Date: Apr 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS APPROACHING A TRAFFIC CIRCLE AND HAD TO YIELD. I NEVER CAME TO A COMPLETE STOP, BUT WAS TRAVELING AROUND 5MPH. I PRESSED ON THE ACCELERATOR TO CONTINUE ON THE CIRCLEAND MY CAR STALLED. I WAS ALMOST SIDE SWIPED DUE TO MY VEHICLE ENTERING THE CIRCLE AND NOT ACCELERATING FOR APPROXIMATELY 10 SECONDS. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHEN COMING TO A YIELD AREA. MY COUNTY HAS OVER 150 TRAFFIC CIRCLES WITH YIELD SIGNS. THIS WILL BE DANGEROUS WITH THIS HAPPENING FREQUENTLY. I AM MARKING THIS AS OCCURING 4/11/19 BECAUSE IT WAS VERY BAD THAT OCCASION. IT MADE ME THINK OF THE TIMES IT HASN'T BEEN AS NOTICEABLE IN THE PAST THOUGH.
Corrective Action:
I WAS APPROACHING A TRAFFIC CIRCLE AND HAD TO YIELD. I NEVER CAME TO A COMPLETE STOP, BUT WAS TRAVELING AROUND 5MPH. I PRESSED ON THE ACCELERATOR TO CONTINUE ON THE CIRCLEAND MY CAR STALLED. I WAS ALMOST SIDE SWIPED DUE TO MY VEHICLE ENTERING THE CIRCLE AND NOT ACCELERATING FOR APPROXIMATELY 10 SECONDS. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHEN COMING TO A YIELD AREA. MY COUNTY HAS OVER 150 TRAFFIC CIRCLES WITH YIELD SIGNS. THIS WILL BE DANGEROUS WITH THIS HAPPENING FREQUENTLY. I AM MARKING THIS AS OCCURING 4/11/19 BECAUSE IT WAS VERY BAD THAT OCCASION. IT MADE ME THINK OF THE TIMES IT HASN'T BEEN AS NOTICEABLE IN THE PAST THOUGH.
Additional Notes:
I WAS APPROACHING A TRAFFIC CIRCLE AND HAD TO YIELD. I NEVER CAME TO A COMPLETE STOP, BUT WAS TRAVELING AROUND 5MPH. I PRESSED ON THE ACCELERATOR TO CONTINUE ON THE CIRCLEAND MY CAR STALLED. I WAS ALMOST SIDE SWIPED DUE TO MY VEHICLE ENTERING THE CIRCLE AND NOT ACCELERATING FOR APPROXIMATELY 10 SECONDS. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHEN COMING TO A YIELD AREA. MY COUNTY HAS OVER 150 TRAFFIC CIRCLES WITH YIELD SIGNS. THIS WILL BE DANGEROUS WITH THIS HAPPENING FREQUENTLY. I AM MARKING THIS AS OCCURING 4/11/19 BECAUSE IT WAS VERY BAD THAT OCCASION. IT MADE ME THINK OF THE TIMES IT HASN'T BEEN AS NOTICEABLE IN THE PAST THOUGH.
Mfg Campaign: 11195795
Recall Date: Apr 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MARCH 29, 2019 AS I WAS DRIVING TO WORK AND WAS APPROACHING THIS INTERSECTION, THE LIGHT CHANGED TO YELLOW. WHEN I PUT MY FOOT ON THE BRAKES SO THAT I COULD STOP FOR THE LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS UNABLE TO STOP FOR THE LIGHT WHICH TURNED RED FOR ME BY NOW AND I WAS DRIVING AT APPROXIMATELY 25 TO 30 MILE AN HOUR. I TRIED PUMPING THE BRAKES, BUT THE BRAKE PEDAL WAS POSITIONED ON THE FLOOR. AS I HAD NO OTHER CHOICE BUT TO GO THROUGH THE RED LIGHT, I KEPT MY HAND ON THE HORN TO TRY AND AVOID AN ACCIDENT. THERE WERE CARS STARTING TO GO THROUGH THE INTERSECTION, THE CLOSEST CAR ALMOST HIT MY PASSENGER SIDE OF THE CAR. BETWEEN THAT CAR STOPPING SHORT, AND ME STEERING AROUND THEM, SERIOUS INJURY AND OR DEATH WAS AVOIDED, AFTER I PAST THE INTERSECTION I PUT THE CAR INTO NEUTRAL AND EASED ON THE PARKING BRAKE TO STOP MY BRAND-NEW 2019 JEEP, AND THEN PUT IT IN PARK AND TURNED THE CAR OFF. BY THIS POINT I WAS A COMPLETE AND TOTAL NERVOUS WRECK. HOW COULD MY BRAND NEW 2019 JEEP CHEROKEE LATITUDE PLUS THAT I HAD BEEN DRIVING FOR THIRTEEN DAYS HAVE BRAKE FAILURE? I HAVE DRIVING FOR 45 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. I WAS A LITTLE OVER TWO MILES AWAY FROM WORK WITH NO TRAFFIC LIGHTS OR STOP SIGNS. SO I STARTED THE CAR UP (STILL SHAKING LIKE A LEAF) WITH THE INTENTION OF DRIVING VERY SLOWLY AND USING THE PARKING BRAKE TO GET TO WORK. TO MY SURPRISE THE BRAKES WERE WORKING AND I MADE IT TO WORK STILL SHAKY AND SCARED TO BE IN THE CAR LET ALONE DRIVING IN IT. GOD WAS WITH ME THROUGH THIS TO BE ABLE TO AVOID ANY KIND OF ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURY OR DEATH. ON MY DRIVE IN I HAVE SEVERAL INTERSECTIONS THAT ARE MAJOR HIGHWAYS THAT TRACTOR TRAILERS USE. I HAVE TO WORRY THAT WHAT IF THE BRAKES GO OUT AT ONE OF THESE INTERSECTIONS?
Corrective Action:
ON MARCH 29, 2019 AS I WAS DRIVING TO WORK AND WAS APPROACHING THIS INTERSECTION, THE LIGHT CHANGED TO YELLOW. WHEN I PUT MY FOOT ON THE BRAKES SO THAT I COULD STOP FOR THE LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS UNABLE TO STOP FOR THE LIGHT WHICH TURNED RED FOR ME BY NOW AND I WAS DRIVING AT APPROXIMATELY 25 TO 30 MILE AN HOUR. I TRIED PUMPING THE BRAKES, BUT THE BRAKE PEDAL WAS POSITIONED ON THE FLOOR. AS I HAD NO OTHER CHOICE BUT TO GO THROUGH THE RED LIGHT, I KEPT MY HAND ON THE HORN TO TRY AND AVOID AN ACCIDENT. THERE WERE CARS STARTING TO GO THROUGH THE INTERSECTION, THE CLOSEST CAR ALMOST HIT MY PASSENGER SIDE OF THE CAR. BETWEEN THAT CAR STOPPING SHORT, AND ME STEERING AROUND THEM, SERIOUS INJURY AND OR DEATH WAS AVOIDED, AFTER I PAST THE INTERSECTION I PUT THE CAR INTO NEUTRAL AND EASED ON THE PARKING BRAKE TO STOP MY BRAND-NEW 2019 JEEP, AND THEN PUT IT IN PARK AND TURNED THE CAR OFF. BY THIS POINT I WAS A COMPLETE AND TOTAL NERVOUS WRECK. HOW COULD MY BRAND NEW 2019 JEEP CHEROKEE LATITUDE PLUS THAT I HAD BEEN DRIVING FOR THIRTEEN DAYS HAVE BRAKE FAILURE? I HAVE DRIVING FOR 45 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. I WAS A LITTLE OVER TWO MILES AWAY FROM WORK WITH NO TRAFFIC LIGHTS OR STOP SIGNS. SO I STARTED THE CAR UP (STILL SHAKING LIKE A LEAF) WITH THE INTENTION OF DRIVING VERY SLOWLY AND USING THE PARKING BRAKE TO GET TO WORK. TO MY SURPRISE THE BRAKES WERE WORKING AND I MADE IT TO WORK STILL SHAKY AND SCARED TO BE IN THE CAR LET ALONE DRIVING IN IT. GOD WAS WITH ME THROUGH THIS TO BE ABLE TO AVOID ANY KIND OF ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURY OR DEATH. ON MY DRIVE IN I HAVE SEVERAL INTERSECTIONS THAT ARE MAJOR HIGHWAYS THAT TRACTOR TRAILERS USE. I HAVE TO WORRY THAT WHAT IF THE BRAKES GO OUT AT ONE OF THESE INTERSECTIONS?
Additional Notes:
ON MARCH 29, 2019 AS I WAS DRIVING TO WORK AND WAS APPROACHING THIS INTERSECTION, THE LIGHT CHANGED TO YELLOW. WHEN I PUT MY FOOT ON THE BRAKES SO THAT I COULD STOP FOR THE LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS UNABLE TO STOP FOR THE LIGHT WHICH TURNED RED FOR ME BY NOW AND I WAS DRIVING AT APPROXIMATELY 25 TO 30 MILE AN HOUR. I TRIED PUMPING THE BRAKES, BUT THE BRAKE PEDAL WAS POSITIONED ON THE FLOOR. AS I HAD NO OTHER CHOICE BUT TO GO THROUGH THE RED LIGHT, I KEPT MY HAND ON THE HORN TO TRY AND AVOID AN ACCIDENT. THERE WERE CARS STARTING TO GO THROUGH THE INTERSECTION, THE CLOSEST CAR ALMOST HIT MY PASSENGER SIDE OF THE CAR. BETWEEN THAT CAR STOPPING SHORT, AND ME STEERING AROUND THEM, SERIOUS INJURY AND OR DEATH WAS AVOIDED, AFTER I PAST THE INTERSECTION I PUT THE CAR INTO NEUTRAL AND EASED ON THE PARKING BRAKE TO STOP MY BRAND-NEW 2019 JEEP, AND THEN PUT IT IN PARK AND TURNED THE CAR OFF. BY THIS POINT I WAS A COMPLETE AND TOTAL NERVOUS WRECK. HOW COULD MY BRAND NEW 2019 JEEP CHEROKEE LATITUDE PLUS THAT I HAD BEEN DRIVING FOR THIRTEEN DAYS HAVE BRAKE FAILURE? I HAVE DRIVING FOR 45 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. I WAS A LITTLE OVER TWO MILES AWAY FROM WORK WITH NO TRAFFIC LIGHTS OR STOP SIGNS. SO I STARTED THE CAR UP (STILL SHAKING LIKE A LEAF) WITH THE INTENTION OF DRIVING VERY SLOWLY AND USING THE PARKING BRAKE TO GET TO WORK. TO MY SURPRISE THE BRAKES WERE WORKING AND I MADE IT TO WORK STILL SHAKY AND SCARED TO BE IN THE CAR LET ALONE DRIVING IN IT. GOD WAS WITH ME THROUGH THIS TO BE ABLE TO AVOID ANY KIND OF ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURY OR DEATH. ON MY DRIVE IN I HAVE SEVERAL INTERSECTIONS THAT ARE MAJOR HIGHWAYS THAT TRACTOR TRAILERS USE. I HAVE TO WORRY THAT WHAT IF THE BRAKES GO OUT AT ONE OF THESE INTERSECTIONS?
Mfg Campaign: 11194435
Recall Date: Apr 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AM RADIO MUFFLES ON OCCASION. I HAVE THE ALPINE RADIO SYSTEM WITH SURROUND SOUND. IT ALSO HAS SIRIUS RADIO WHICH IS NOT BEING SUBSCRIBED TO. IT HAS BEEN NOTICEABLE WHEN CAR GOES UNDER AN OVERPASS BUT HAS ALSO HAPPENED AT OTHER TIMES. SEEMINGLY WHEN CROSSING INTERSECTIONS. HAVE NOT NOTICED THIS ON FM.
Corrective Action:
AM RADIO MUFFLES ON OCCASION. I HAVE THE ALPINE RADIO SYSTEM WITH SURROUND SOUND. IT ALSO HAS SIRIUS RADIO WHICH IS NOT BEING SUBSCRIBED TO. IT HAS BEEN NOTICEABLE WHEN CAR GOES UNDER AN OVERPASS BUT HAS ALSO HAPPENED AT OTHER TIMES. SEEMINGLY WHEN CROSSING INTERSECTIONS. HAVE NOT NOTICED THIS ON FM.
Additional Notes:
AM RADIO MUFFLES ON OCCASION. I HAVE THE ALPINE RADIO SYSTEM WITH SURROUND SOUND. IT ALSO HAS SIRIUS RADIO WHICH IS NOT BEING SUBSCRIBED TO. IT HAS BEEN NOTICEABLE WHEN CAR GOES UNDER AN OVERPASS BUT HAS ALSO HAPPENED AT OTHER TIMES. SEEMINGLY WHEN CROSSING INTERSECTIONS. HAVE NOT NOTICED THIS ON FM.
Mfg Campaign: 11194183
Recall Date: Apr 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Corrective Action:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Additional Notes:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Mfg Campaign: 11193855
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Corrective Action:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Additional Notes:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Mfg Campaign: 11193855
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Corrective Action:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Additional Notes:
WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.
Mfg Campaign: 11193855
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.
Corrective Action:
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.
Additional Notes:
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.
Mfg Campaign: 11193679
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.
Corrective Action:
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.
Additional Notes:
MARCH 2019 I WAS MAKING A RIGHT HAND TURN GOING ABOUT 4-6 MPH ONTO A BUSY HIGHWAY, WHEN ALL OF SUDDEN MY VEHICLE STALLED IN THE MIDDLE OF THE LANE I WAS TURNING ONTO. ALL THE DASH LIGHTS TURNED ON. I PLACED THE VEHICLE QUICKLY IN PARK , RESTARTED THE VEHICLE , PLACED IT IN GEAR AND HURRIED TO GET OUT OF THE LANE OF TRAVEL. I THEN NOTICED A WARNING LIGHT , IT'S THE AUTO STOP START SYMBOL WITH A CIRCLE AROUND THE A WITH AN EXCLAMATION POINT NEAR TO THE MILEAGE AREA. THANKFULLY I TOOK A PICTURE OF THIS ERROR. I TOOK MY VEHICLE TO NAPLETON AND THE SERVICE ADVISOR STATED THAT THE VEHICLE COULD HAVE A BATTERY ISSUE OR THE OIL IN THE VEHICLE WAS LOW. THE BEST THING ABOUT THE ERROR SIGN IS, THAT IT CLEARS AFTER YOU SHUT YOUR VEHICLE OFF AND RESTART IT. EVEN AFTER SHOWING THE PICTURE OF THE ERROR THE SERVICE DEPARTMENT CAN NOT DUPLICATE THE ISSUE. STATED THE VEHICLES SYSTEM IS NOT SHOWING ANY ERROR CODES WHEN THEY PLUG IN THEIR CODE BOX. IT'S BEEN ALREADY 4 DIFFERENT OCCASIONS MY VEHICLE STALLS WHILE TURNING OR STOPPED AT A LIGHT TRYING TO MOVE FORWARD. I GUESS CHRYSLER WILL NOT RECOGNIZE THE ISSUE THEY ARE HAVING WITH THESE VEHICLE UNTIL SOMEONE LOSES THEIR LIFE AND THEY GET SUED FOR DAMAGES. I SHOULDN'T HAVE TO DEAL WITH A STALLING PROBLEMS A NEW VEHICLE WITH LESS THAN 5000 MILES.
Mfg Campaign: 11193679
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ISSUE STARTED AT 3,500 MILES. WHEN MAKING A RIGHT OR LEFT TURN A CHIME WOULD GO OFF AND THE BATTERY OR ENGINE LIGHT WOULD COME ON, THE D FOR DRIVE WOULD FLASH ON THE CONSOLE, AND VEHICLE WAS BASICALLY STALLED. TRYING TO ACCELERATE DID NOTHING. HAD TO TURN CAR OFF AND BACK ON. DEALERSHIP SAID IT WAS LOW ON OIL AND CAR WENT INTO SELF-PRESERVATION MODE. HAPPENED TWO MORE TIMES BEFORE I HIT 7,500 MILES. DEALER KEPT ADDING OIL EACH TIME. WAS TOLD THIS ENGINE HAD A HARDER THAN NORMAL BREAK IN PERIOD UP TO 7,500 MILES. WAS TOLD TO COME BACK FOR OIL CHANGE IN ANOTHER 5,000 MILES. OIL WAS CHECKED AT 1,000 AND 2,000 MILES AND WAS NOT LOW. AT 4,100 MILES THE ISSUE STARTED AGAIN AND HAPPENED THREE TIMES DRIVING TO WORK AND THEN ONCE GOING TO THE DEALER. THE JEEP IS BACK AT THE DEALERSHIP.
Corrective Action:
ISSUE STARTED AT 3,500 MILES. WHEN MAKING A RIGHT OR LEFT TURN A CHIME WOULD GO OFF AND THE BATTERY OR ENGINE LIGHT WOULD COME ON, THE D FOR DRIVE WOULD FLASH ON THE CONSOLE, AND VEHICLE WAS BASICALLY STALLED. TRYING TO ACCELERATE DID NOTHING. HAD TO TURN CAR OFF AND BACK ON. DEALERSHIP SAID IT WAS LOW ON OIL AND CAR WENT INTO SELF-PRESERVATION MODE. HAPPENED TWO MORE TIMES BEFORE I HIT 7,500 MILES. DEALER KEPT ADDING OIL EACH TIME. WAS TOLD THIS ENGINE HAD A HARDER THAN NORMAL BREAK IN PERIOD UP TO 7,500 MILES. WAS TOLD TO COME BACK FOR OIL CHANGE IN ANOTHER 5,000 MILES. OIL WAS CHECKED AT 1,000 AND 2,000 MILES AND WAS NOT LOW. AT 4,100 MILES THE ISSUE STARTED AGAIN AND HAPPENED THREE TIMES DRIVING TO WORK AND THEN ONCE GOING TO THE DEALER. THE JEEP IS BACK AT THE DEALERSHIP.
Additional Notes:
ISSUE STARTED AT 3,500 MILES. WHEN MAKING A RIGHT OR LEFT TURN A CHIME WOULD GO OFF AND THE BATTERY OR ENGINE LIGHT WOULD COME ON, THE D FOR DRIVE WOULD FLASH ON THE CONSOLE, AND VEHICLE WAS BASICALLY STALLED. TRYING TO ACCELERATE DID NOTHING. HAD TO TURN CAR OFF AND BACK ON. DEALERSHIP SAID IT WAS LOW ON OIL AND CAR WENT INTO SELF-PRESERVATION MODE. HAPPENED TWO MORE TIMES BEFORE I HIT 7,500 MILES. DEALER KEPT ADDING OIL EACH TIME. WAS TOLD THIS ENGINE HAD A HARDER THAN NORMAL BREAK IN PERIOD UP TO 7,500 MILES. WAS TOLD TO COME BACK FOR OIL CHANGE IN ANOTHER 5,000 MILES. OIL WAS CHECKED AT 1,000 AND 2,000 MILES AND WAS NOT LOW. AT 4,100 MILES THE ISSUE STARTED AGAIN AND HAPPENED THREE TIMES DRIVING TO WORK AND THEN ONCE GOING TO THE DEALER. THE JEEP IS BACK AT THE DEALERSHIP.
Mfg Campaign: 11193185
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
UCONNECT SYSTEM MALFUNCTIONING. WHILE DRIVING IT AUTOMATICALLY SWITCH THE CONTROLS BETWEEN RADIO TO CAR PLAY TO A/C HIGH FAN SPEED AND CHANGE HEATING SETTINGS - IT REPEATS IT OVER AND OVER ENABLING RANDOM FUNCTIONS WITHOUT ALLOWING US TO CONTROL IT. FINALLY NEED TO SWITCH OFF ENTIRE SYSTEM ELSE WE CANNOT DRIVE THE CAR SAFELY. *DT*JB
Corrective Action:
UCONNECT SYSTEM MALFUNCTIONING. WHILE DRIVING IT AUTOMATICALLY SWITCH THE CONTROLS BETWEEN RADIO TO CAR PLAY TO A/C HIGH FAN SPEED AND CHANGE HEATING SETTINGS - IT REPEATS IT OVER AND OVER ENABLING RANDOM FUNCTIONS WITHOUT ALLOWING US TO CONTROL IT. FINALLY NEED TO SWITCH OFF ENTIRE SYSTEM ELSE WE CANNOT DRIVE THE CAR SAFELY. *DT*JB
Additional Notes:
UCONNECT SYSTEM MALFUNCTIONING. WHILE DRIVING IT AUTOMATICALLY SWITCH THE CONTROLS BETWEEN RADIO TO CAR PLAY TO A/C HIGH FAN SPEED AND CHANGE HEATING SETTINGS - IT REPEATS IT OVER AND OVER ENABLING RANDOM FUNCTIONS WITHOUT ALLOWING US TO CONTROL IT. FINALLY NEED TO SWITCH OFF ENTIRE SYSTEM ELSE WE CANNOT DRIVE THE CAR SAFELY. *DT*JB
Mfg Campaign: 11192699
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
UCONNECT SYSTEM MALFUNCTIONING. WHILE DRIVING IT AUTOMATICALLY SWITCH THE CONTROLS BETWEEN RADIO TO CAR PLAY TO A/C HIGH FAN SPEED AND CHANGE HEATING SETTINGS - IT REPEATS IT OVER AND OVER ENABLING RANDOM FUNCTIONS WITHOUT ALLOWING US TO CONTROL IT. FINALLY NEED TO SWITCH OFF ENTIRE SYSTEM ELSE WE CANNOT DRIVE THE CAR SAFELY. *DT*JB
Corrective Action:
UCONNECT SYSTEM MALFUNCTIONING. WHILE DRIVING IT AUTOMATICALLY SWITCH THE CONTROLS BETWEEN RADIO TO CAR PLAY TO A/C HIGH FAN SPEED AND CHANGE HEATING SETTINGS - IT REPEATS IT OVER AND OVER ENABLING RANDOM FUNCTIONS WITHOUT ALLOWING US TO CONTROL IT. FINALLY NEED TO SWITCH OFF ENTIRE SYSTEM ELSE WE CANNOT DRIVE THE CAR SAFELY. *DT*JB
Additional Notes:
UCONNECT SYSTEM MALFUNCTIONING. WHILE DRIVING IT AUTOMATICALLY SWITCH THE CONTROLS BETWEEN RADIO TO CAR PLAY TO A/C HIGH FAN SPEED AND CHANGE HEATING SETTINGS - IT REPEATS IT OVER AND OVER ENABLING RANDOM FUNCTIONS WITHOUT ALLOWING US TO CONTROL IT. FINALLY NEED TO SWITCH OFF ENTIRE SYSTEM ELSE WE CANNOT DRIVE THE CAR SAFELY. *DT*JB
Mfg Campaign: 11192699
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR RADIO/COMPUTER TURNS OFF SEVERAL TIMES WHILE DRIVING, WON'T RECONNECT TO CARPLAY (WHICH HAS NAVIGATION) UNTIL YOU STOP THE VEHICLE AND RESTART THE ENGINE, CAR DOES NOT REGISTER FOB ACTION (UNLOCK, RESTART, OPEN TAILGATE, ALARM) AND THE BATTERIES WERE GOOD AND THE CAR DIDN'T GIVE ALERT THAT NO FOB WAS DETECTED. ONCE I FINALLY GOT IN THE CAR, THE ENGINE WOULDN'T START.
Corrective Action:
CAR RADIO/COMPUTER TURNS OFF SEVERAL TIMES WHILE DRIVING, WON'T RECONNECT TO CARPLAY (WHICH HAS NAVIGATION) UNTIL YOU STOP THE VEHICLE AND RESTART THE ENGINE, CAR DOES NOT REGISTER FOB ACTION (UNLOCK, RESTART, OPEN TAILGATE, ALARM) AND THE BATTERIES WERE GOOD AND THE CAR DIDN'T GIVE ALERT THAT NO FOB WAS DETECTED. ONCE I FINALLY GOT IN THE CAR, THE ENGINE WOULDN'T START.
Additional Notes:
CAR RADIO/COMPUTER TURNS OFF SEVERAL TIMES WHILE DRIVING, WON'T RECONNECT TO CARPLAY (WHICH HAS NAVIGATION) UNTIL YOU STOP THE VEHICLE AND RESTART THE ENGINE, CAR DOES NOT REGISTER FOB ACTION (UNLOCK, RESTART, OPEN TAILGATE, ALARM) AND THE BATTERIES WERE GOOD AND THE CAR DIDN'T GIVE ALERT THAT NO FOB WAS DETECTED. ONCE I FINALLY GOT IN THE CAR, THE ENGINE WOULDN'T START.
Mfg Campaign: 11192726
Recall Date: Mar 31, 2019
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