JEEP CHEROKEE 2019

Complete listing of complaints and recalls for this vehicle

1.9K
Complaints
11
Recalls

Complaints & Recalls

1.9K Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us Llc)
NHTSA Campaign: 19V637000 SAFETY RECALL
5.3K Vehicles Affected
Recall Date: Aug 29, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Potential Risk:
A loss of steering control increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V99
Notice Date: Oct 24, 2019
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V449000 SAFETY RECALL
41.2K Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Potential Risk:
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V63
Notice Date: Aug 7, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V248000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Potential Risk:
In the event of a crash, the seat may move, increasing the risk of injury.
FREE Recall Solution:
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V31
Notice Date: Apr 11, 2019
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V917000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Dec 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Potential Risk:
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UC4
Notice Date: Feb 7, 2019
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V739000 SAFETY RECALL
86.1K Vehicles Affected
Recall Date: Oct 19, 2018
Safety Issue:

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Potential Risk:
A vehicle stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UA9
Notice Date: Nov 2, 2018
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V523000 SAFETY RECALL
154.3K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U86
Notice Date: Aug 29, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V492000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Potential Risk:
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U85
Notice Date: Aug 7, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V344000 SAFETY RECALL
14 Vehicles Affected
Recall Date: May 25, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Potential Risk:
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U52
Notice Date: Aug 9, 2018
Recall Date: May 25, 2018

Consumer Complaints

1.9K Complaints
Chrysler (fca Us, Llc)
Campaign: 11245822 Other
1 Vehicles Affected
Aug 22, 2019
Defect Description:

AIR BAGS

Potential Consequences:

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.

Corrective Action:

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.

Additional Notes:

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.

Manufacturer: JEEP
Mfg Campaign: 11245822
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245822 Other
1 Vehicles Affected
Aug 22, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.

Corrective Action:

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.

Additional Notes:

WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.

Manufacturer: JEEP
Mfg Campaign: 11245822
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245948 Other
Aug 22, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Corrective Action:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Additional Notes:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Manufacturer: JEEP
Mfg Campaign: 11245948
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245948 Other
Aug 22, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Corrective Action:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Additional Notes:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Manufacturer: JEEP
Mfg Campaign: 11245948
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245948 Other
Aug 22, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Corrective Action:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Additional Notes:

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

Manufacturer: JEEP
Mfg Campaign: 11245948
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245949 Other
Aug 22, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Corrective Action:

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Additional Notes:

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Manufacturer: JEEP
Mfg Campaign: 11245949
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245949 Other
Aug 22, 2019
Defect Description:

ENGINE

Potential Consequences:

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Corrective Action:

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Additional Notes:

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Manufacturer: JEEP
Mfg Campaign: 11245949
Notice Date: Aug 22, 2019
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11245437 Other
Aug 21, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Corrective Action:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Additional Notes:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Manufacturer: JEEP
Mfg Campaign: 11245437
Notice Date: Aug 21, 2019
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11245437 Other
Aug 21, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Corrective Action:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Additional Notes:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Manufacturer: JEEP
Mfg Campaign: 11245437
Notice Date: Aug 21, 2019
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11245437 Other
Aug 21, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Corrective Action:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Additional Notes:

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Manufacturer: JEEP
Mfg Campaign: 11245437
Notice Date: Aug 21, 2019
Recall Date: Aug 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11244680 Other
Aug 19, 2019
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

2019 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO EXPLODING SUNROOF. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE,BUT DENIED ANY RESPONSIBLITY. *JS

Corrective Action:

2019 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO EXPLODING SUNROOF. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE,BUT DENIED ANY RESPONSIBLITY. *JS

Additional Notes:

2019 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO EXPLODING SUNROOF. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE,BUT DENIED ANY RESPONSIBLITY. *JS

Manufacturer: JEEP
Mfg Campaign: 11244680
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11245074 Other
Aug 19, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

Corrective Action:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

Additional Notes:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

Manufacturer: JEEP
Mfg Campaign: 11245074
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11245074 Other
Aug 19, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

Corrective Action:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

Additional Notes:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.

Manufacturer: JEEP
Mfg Campaign: 11245074
Notice Date: Aug 19, 2019
Recall Date: Aug 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11244445 Other
Aug 16, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ON JULY 27 2019 AT 12:39 AM MY 2019 JEEP CHEROKEE CAUGHT ON FIRE WHILE PARKED AT MY CONDO COMPLEX AT 1138 VALLEY ROAD IN WAYNE NEW JERSEY. THE VEHICLE HAD BEEN PARKED SINCE 4:30 PM ON 7-26-19. THERE WAS NO INDICATION OR WARNING LIGHTS THAT MAY HAVE INDICATED A PROBLEM ON 7-26-19. MY NEIGHBOR CALLED POLICE AT 12:39 AM STATING THAT MY VEHICLE WAS FULLY ENGULFED IN FLAMES. WHEN THE FD ARRIVED THEY CONCLUDED IT WAS MOST LIKELY A MANUFACTURING DEFECT OR ELECTRICAL. MY INSURANCE COMPANY HAS SINCE LOOKED AT THE VEHICLE WITH A FIRE INSPECTOR AND ALSO CORPORATE JEEP AND HAS DETERMINED IT IS A MANUFACTURING DEFECT OF SOME SORT. JEEP CORPORATE IS NOW LAUNCHING A 30 DAY INVESTIGATION.*DT*JB *DT*JB

Corrective Action:

ON JULY 27 2019 AT 12:39 AM MY 2019 JEEP CHEROKEE CAUGHT ON FIRE WHILE PARKED AT MY CONDO COMPLEX AT 1138 VALLEY ROAD IN WAYNE NEW JERSEY. THE VEHICLE HAD BEEN PARKED SINCE 4:30 PM ON 7-26-19. THERE WAS NO INDICATION OR WARNING LIGHTS THAT MAY HAVE INDICATED A PROBLEM ON 7-26-19. MY NEIGHBOR CALLED POLICE AT 12:39 AM STATING THAT MY VEHICLE WAS FULLY ENGULFED IN FLAMES. WHEN THE FD ARRIVED THEY CONCLUDED IT WAS MOST LIKELY A MANUFACTURING DEFECT OR ELECTRICAL. MY INSURANCE COMPANY HAS SINCE LOOKED AT THE VEHICLE WITH A FIRE INSPECTOR AND ALSO CORPORATE JEEP AND HAS DETERMINED IT IS A MANUFACTURING DEFECT OF SOME SORT. JEEP CORPORATE IS NOW LAUNCHING A 30 DAY INVESTIGATION.*DT*JB *DT*JB

Additional Notes:

ON JULY 27 2019 AT 12:39 AM MY 2019 JEEP CHEROKEE CAUGHT ON FIRE WHILE PARKED AT MY CONDO COMPLEX AT 1138 VALLEY ROAD IN WAYNE NEW JERSEY. THE VEHICLE HAD BEEN PARKED SINCE 4:30 PM ON 7-26-19. THERE WAS NO INDICATION OR WARNING LIGHTS THAT MAY HAVE INDICATED A PROBLEM ON 7-26-19. MY NEIGHBOR CALLED POLICE AT 12:39 AM STATING THAT MY VEHICLE WAS FULLY ENGULFED IN FLAMES. WHEN THE FD ARRIVED THEY CONCLUDED IT WAS MOST LIKELY A MANUFACTURING DEFECT OR ELECTRICAL. MY INSURANCE COMPANY HAS SINCE LOOKED AT THE VEHICLE WITH A FIRE INSPECTOR AND ALSO CORPORATE JEEP AND HAS DETERMINED IT IS A MANUFACTURING DEFECT OF SOME SORT. JEEP CORPORATE IS NOW LAUNCHING A 30 DAY INVESTIGATION.*DT*JB *DT*JB

Manufacturer: JEEP
Mfg Campaign: 11244445
Notice Date: Aug 16, 2019
Recall Date: Aug 16, 2019
Chrysler (fca Us, Llc)
Campaign: 11244517 Other
Aug 16, 2019
Defect Description:

ENGINE

Potential Consequences:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Corrective Action:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Additional Notes:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Manufacturer: JEEP
Mfg Campaign: 11244517
Notice Date: Aug 16, 2019
Recall Date: Aug 16, 2019
Chrysler (fca Us, Llc)
Campaign: 11244517 Other
Aug 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Corrective Action:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Additional Notes:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Manufacturer: JEEP
Mfg Campaign: 11244517
Notice Date: Aug 16, 2019
Recall Date: Aug 16, 2019
Chrysler (fca Us, Llc)
Campaign: 11244517 Other
Aug 16, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Corrective Action:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Additional Notes:

2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB

Manufacturer: JEEP
Mfg Campaign: 11244517
Notice Date: Aug 16, 2019
Recall Date: Aug 16, 2019
Chrysler (fca Us, Llc)
Campaign: 11243860 Other
Aug 14, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

HOOD VIBRATES AT HWY SPEEDS. HOOD IS MADE OUT OF ALUMINUM. DEALER SAYS IT IS DOUBLE LATCHED. ALL VEHICLES HOODS ARE DONE LIKE THAT. WHEN A SEMI PASSES YOU IT IS SO BAD YOU THINK IT IS GOING TO FLY OPEN. VEHICLE WEIGHS 150 POUNDS LESS THAN THE 2018 MODEL. NEED TO BE WEIGHTED DOWN. DEALER WILL NOT FIX

Corrective Action:

HOOD VIBRATES AT HWY SPEEDS. HOOD IS MADE OUT OF ALUMINUM. DEALER SAYS IT IS DOUBLE LATCHED. ALL VEHICLES HOODS ARE DONE LIKE THAT. WHEN A SEMI PASSES YOU IT IS SO BAD YOU THINK IT IS GOING TO FLY OPEN. VEHICLE WEIGHS 150 POUNDS LESS THAN THE 2018 MODEL. NEED TO BE WEIGHTED DOWN. DEALER WILL NOT FIX

Additional Notes:

HOOD VIBRATES AT HWY SPEEDS. HOOD IS MADE OUT OF ALUMINUM. DEALER SAYS IT IS DOUBLE LATCHED. ALL VEHICLES HOODS ARE DONE LIKE THAT. WHEN A SEMI PASSES YOU IT IS SO BAD YOU THINK IT IS GOING TO FLY OPEN. VEHICLE WEIGHS 150 POUNDS LESS THAN THE 2018 MODEL. NEED TO BE WEIGHTED DOWN. DEALER WILL NOT FIX

Manufacturer: JEEP
Mfg Campaign: 11243860
Notice Date: Aug 14, 2019
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11243939 Other
Aug 14, 2019
Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V449000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLES CHRYSLER JEEP (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Corrective Action:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V449000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLES CHRYSLER JEEP (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Additional Notes:

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V449000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLES CHRYSLER JEEP (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Manufacturer: JEEP
Mfg Campaign: 11243939
Notice Date: Aug 14, 2019
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Campaign: 11243657 Other
Aug 13, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

HAD THIS CAR 1 MONTH A AFTER ALMOST BEING REAR ENDED TWICE FOUND MYSELF JUMPING OUT THE CAR BEFORE BEING HOT BY SEMI .. AND SEVERAL TIMES BY OTHER CARS ALMOST REARED ME.. THE START/STOP SYSTEM IS AT FAULT ..IS JEEP OR ITS MAKERS GOING TO TAKE RESPONSIBILITY IF I GET REARED BECAUSE CAR DIDN'T START TO KEEP UP WITH TRAFFIC.... I CAN PROVE MY POINT.... I'M SITTING IN STOP AND GO TRAFFIC ON THE INTERSTATE ALL THE CARS IN FRONT OF ME TAKES OFF SEMI COMING UP BEHIND ME ASSUMES I AM TAKING OFF AS WELL AND DOESN'T PLAN ON COMING TO A COMPLETE STOP... I'M HOLD BRAKE WITH LEFT FOOT ..TO KEEP FROM ROLLING PRESSING ON ACCELERATOR CAR DOES NOT START. FREAKING OUT BAIL OUT THE DOOR IN FRONT OF ON COMING VEHICLES ALMOST GETTING RUN OVER BY THEM AS WELL TRUCK STOPS 2 INCHES FROM MY CAR.. IS CHRYSLER GOING TO PAY FOR MY CAR AND INJURIES OVER THIS FLAW AND NOT HAVE TO RESORT TO MY INSURANCE. BECAUSE OF THEIR FORCED FLAW.. I'LL SEND A COPY OF THIS TO MY FRIENDS WHO CAN ALSO RELATE TO THIS PROBLEM THANKS FOR LISTENING ... *JS

Corrective Action:

HAD THIS CAR 1 MONTH A AFTER ALMOST BEING REAR ENDED TWICE FOUND MYSELF JUMPING OUT THE CAR BEFORE BEING HOT BY SEMI .. AND SEVERAL TIMES BY OTHER CARS ALMOST REARED ME.. THE START/STOP SYSTEM IS AT FAULT ..IS JEEP OR ITS MAKERS GOING TO TAKE RESPONSIBILITY IF I GET REARED BECAUSE CAR DIDN'T START TO KEEP UP WITH TRAFFIC.... I CAN PROVE MY POINT.... I'M SITTING IN STOP AND GO TRAFFIC ON THE INTERSTATE ALL THE CARS IN FRONT OF ME TAKES OFF SEMI COMING UP BEHIND ME ASSUMES I AM TAKING OFF AS WELL AND DOESN'T PLAN ON COMING TO A COMPLETE STOP... I'M HOLD BRAKE WITH LEFT FOOT ..TO KEEP FROM ROLLING PRESSING ON ACCELERATOR CAR DOES NOT START. FREAKING OUT BAIL OUT THE DOOR IN FRONT OF ON COMING VEHICLES ALMOST GETTING RUN OVER BY THEM AS WELL TRUCK STOPS 2 INCHES FROM MY CAR.. IS CHRYSLER GOING TO PAY FOR MY CAR AND INJURIES OVER THIS FLAW AND NOT HAVE TO RESORT TO MY INSURANCE. BECAUSE OF THEIR FORCED FLAW.. I'LL SEND A COPY OF THIS TO MY FRIENDS WHO CAN ALSO RELATE TO THIS PROBLEM THANKS FOR LISTENING ... *JS

Additional Notes:

HAD THIS CAR 1 MONTH A AFTER ALMOST BEING REAR ENDED TWICE FOUND MYSELF JUMPING OUT THE CAR BEFORE BEING HOT BY SEMI .. AND SEVERAL TIMES BY OTHER CARS ALMOST REARED ME.. THE START/STOP SYSTEM IS AT FAULT ..IS JEEP OR ITS MAKERS GOING TO TAKE RESPONSIBILITY IF I GET REARED BECAUSE CAR DIDN'T START TO KEEP UP WITH TRAFFIC.... I CAN PROVE MY POINT.... I'M SITTING IN STOP AND GO TRAFFIC ON THE INTERSTATE ALL THE CARS IN FRONT OF ME TAKES OFF SEMI COMING UP BEHIND ME ASSUMES I AM TAKING OFF AS WELL AND DOESN'T PLAN ON COMING TO A COMPLETE STOP... I'M HOLD BRAKE WITH LEFT FOOT ..TO KEEP FROM ROLLING PRESSING ON ACCELERATOR CAR DOES NOT START. FREAKING OUT BAIL OUT THE DOOR IN FRONT OF ON COMING VEHICLES ALMOST GETTING RUN OVER BY THEM AS WELL TRUCK STOPS 2 INCHES FROM MY CAR.. IS CHRYSLER GOING TO PAY FOR MY CAR AND INJURIES OVER THIS FLAW AND NOT HAVE TO RESORT TO MY INSURANCE. BECAUSE OF THEIR FORCED FLAW.. I'LL SEND A COPY OF THIS TO MY FRIENDS WHO CAN ALSO RELATE TO THIS PROBLEM THANKS FOR LISTENING ... *JS

Manufacturer: JEEP
Mfg Campaign: 11243657
Notice Date: Aug 13, 2019
Recall Date: Aug 13, 2019

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury