Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAKING OFF FROM STOPPED POSITION.TRANSMISSION WILL NOT ENGAGE .ENGINE RACES SO THAT WHEN TRANSMISSION DOES ENGAGE THE CAR SHOOTS FORWARD AT ALARMING SPEED.IN TRAFFIC CARS ARE BLOWING AT ME AND IM TRYING TO KEEP FROM HITTING CARS IN FRONT OF ME.THIS DOES NOT HAPPEN AVEY TIME I DRIVE CAR BUT IS BECOMING MORE FREQUENT,SO THAT I AM AFRAID TO DRIVE CAR.
Corrective Action:
TAKING OFF FROM STOPPED POSITION.TRANSMISSION WILL NOT ENGAGE .ENGINE RACES SO THAT WHEN TRANSMISSION DOES ENGAGE THE CAR SHOOTS FORWARD AT ALARMING SPEED.IN TRAFFIC CARS ARE BLOWING AT ME AND IM TRYING TO KEEP FROM HITTING CARS IN FRONT OF ME.THIS DOES NOT HAPPEN AVEY TIME I DRIVE CAR BUT IS BECOMING MORE FREQUENT,SO THAT I AM AFRAID TO DRIVE CAR.
Additional Notes:
TAKING OFF FROM STOPPED POSITION.TRANSMISSION WILL NOT ENGAGE .ENGINE RACES SO THAT WHEN TRANSMISSION DOES ENGAGE THE CAR SHOOTS FORWARD AT ALARMING SPEED.IN TRAFFIC CARS ARE BLOWING AT ME AND IM TRYING TO KEEP FROM HITTING CARS IN FRONT OF ME.THIS DOES NOT HAPPEN AVEY TIME I DRIVE CAR BUT IS BECOMING MORE FREQUENT,SO THAT I AM AFRAID TO DRIVE CAR.
Mfg Campaign: 11253194
Recall Date: Sep 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Corrective Action:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Additional Notes:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Mfg Campaign: 11253235
Recall Date: Sep 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Corrective Action:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Additional Notes:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Mfg Campaign: 11253235
Recall Date: Sep 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Corrective Action:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Additional Notes:
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
Mfg Campaign: 11253235
Recall Date: Sep 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Corrective Action:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Additional Notes:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Mfg Campaign: 11252889
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Corrective Action:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Additional Notes:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Mfg Campaign: 11252889
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Corrective Action:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Additional Notes:
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
Mfg Campaign: 11252889
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
Corrective Action:
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
Additional Notes:
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
Mfg Campaign: 11252948
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
Corrective Action:
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
Additional Notes:
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
Mfg Campaign: 11252948
Recall Date: Sep 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
CAR WAS TOTALED OTHER DRIVER WAS A DUI FRONT PASSENGER LOWER AIR BAG DID NOT DEPLOY.
Corrective Action:
CAR WAS TOTALED OTHER DRIVER WAS A DUI FRONT PASSENGER LOWER AIR BAG DID NOT DEPLOY.
Additional Notes:
CAR WAS TOTALED OTHER DRIVER WAS A DUI FRONT PASSENGER LOWER AIR BAG DID NOT DEPLOY.
Mfg Campaign: 11252670
Recall Date: Sep 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONER HAS NOT WORKED SINCE I PURCHASED IN 2018. WHEN THE CAR IS IN MOTION OR SITTING STILL THE CAR DOES NOT COOL PROPERLY AND EVERYONE COMPLAINS OF BEING HOT IN THE CAR. I HAVE SEEN IN THE INTERIOR OF THE CAR ON THE PASSENGERS SIDE WATER DRIPPING AND PUFFS OF SMOKE COMING FROM THE DRIVERS A/C VENT THIS HAS HAPPENED TWICE IT LOOKED LIKE A CLOUD OF CONDENSATION. THE FIRST TIME I WAS DRIVING TO FLORIDA AND THE SMOKE HIT ME IN THE FACE AND IT SCARED ME, I COULD HAVE HAD AN ACCIDENT. THE MOST IRRITATING THING IS THAT I HEAR THE A/C COMPRESSOR WHILE IT'S WORKING THE NOISE IS LOUD AND DISTRACTING. THIS ISSUE HAS BEEN GOING ON FROM AUGUST 2018 TO CURRENT DATE.
Corrective Action:
AIR CONDITIONER HAS NOT WORKED SINCE I PURCHASED IN 2018. WHEN THE CAR IS IN MOTION OR SITTING STILL THE CAR DOES NOT COOL PROPERLY AND EVERYONE COMPLAINS OF BEING HOT IN THE CAR. I HAVE SEEN IN THE INTERIOR OF THE CAR ON THE PASSENGERS SIDE WATER DRIPPING AND PUFFS OF SMOKE COMING FROM THE DRIVERS A/C VENT THIS HAS HAPPENED TWICE IT LOOKED LIKE A CLOUD OF CONDENSATION. THE FIRST TIME I WAS DRIVING TO FLORIDA AND THE SMOKE HIT ME IN THE FACE AND IT SCARED ME, I COULD HAVE HAD AN ACCIDENT. THE MOST IRRITATING THING IS THAT I HEAR THE A/C COMPRESSOR WHILE IT'S WORKING THE NOISE IS LOUD AND DISTRACTING. THIS ISSUE HAS BEEN GOING ON FROM AUGUST 2018 TO CURRENT DATE.
Additional Notes:
AIR CONDITIONER HAS NOT WORKED SINCE I PURCHASED IN 2018. WHEN THE CAR IS IN MOTION OR SITTING STILL THE CAR DOES NOT COOL PROPERLY AND EVERYONE COMPLAINS OF BEING HOT IN THE CAR. I HAVE SEEN IN THE INTERIOR OF THE CAR ON THE PASSENGERS SIDE WATER DRIPPING AND PUFFS OF SMOKE COMING FROM THE DRIVERS A/C VENT THIS HAS HAPPENED TWICE IT LOOKED LIKE A CLOUD OF CONDENSATION. THE FIRST TIME I WAS DRIVING TO FLORIDA AND THE SMOKE HIT ME IN THE FACE AND IT SCARED ME, I COULD HAVE HAD AN ACCIDENT. THE MOST IRRITATING THING IS THAT I HEAR THE A/C COMPRESSOR WHILE IT'S WORKING THE NOISE IS LOUD AND DISTRACTING. THIS ISSUE HAS BEEN GOING ON FROM AUGUST 2018 TO CURRENT DATE.
Mfg Campaign: 11252365
Recall Date: Aug 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
Corrective Action:
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
Additional Notes:
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
Mfg Campaign: 11252450
Recall Date: Aug 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
Corrective Action:
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
Additional Notes:
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
Mfg Campaign: 11252450
Recall Date: Aug 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
Corrective Action:
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
Additional Notes:
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
Mfg Campaign: 11252340
Recall Date: Aug 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
Corrective Action:
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
Additional Notes:
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
Mfg Campaign: 11252340
Recall Date: Aug 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
Corrective Action:
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
Additional Notes:
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
Mfg Campaign: 11251887
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
Corrective Action:
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
Additional Notes:
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
Mfg Campaign: 11251887
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
Corrective Action:
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
Additional Notes:
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
Mfg Campaign: 11246584
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
Corrective Action:
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
Additional Notes:
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
Mfg Campaign: 11246584
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE BRAKE, AND OCCASIONALLY HAS LOUD ENGINE NOISE WHEN IDLING. WHEN ACCLERATING IN THIS VEHICLE IT RATTLES. VEHICLE SPEEDS UP WHEN GOING DOWN HILLS WITH CRUISE CONTROL AND THEN ENGINE HAS A HIGH REVING SOUND TO THE POINT IT SOUNDS LIKE ITS IN NEUTRAL OR IS GOING TO EXPLODE. ALSO HAD ISSUES WITH THE STOP START LIGHT COMING ON AS MALFUNCTIONING AND THE ENGINE LIGHT. *DT
Corrective Action:
VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE BRAKE, AND OCCASIONALLY HAS LOUD ENGINE NOISE WHEN IDLING. WHEN ACCLERATING IN THIS VEHICLE IT RATTLES. VEHICLE SPEEDS UP WHEN GOING DOWN HILLS WITH CRUISE CONTROL AND THEN ENGINE HAS A HIGH REVING SOUND TO THE POINT IT SOUNDS LIKE ITS IN NEUTRAL OR IS GOING TO EXPLODE. ALSO HAD ISSUES WITH THE STOP START LIGHT COMING ON AS MALFUNCTIONING AND THE ENGINE LIGHT. *DT
Additional Notes:
VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE BRAKE, AND OCCASIONALLY HAS LOUD ENGINE NOISE WHEN IDLING. WHEN ACCLERATING IN THIS VEHICLE IT RATTLES. VEHICLE SPEEDS UP WHEN GOING DOWN HILLS WITH CRUISE CONTROL AND THEN ENGINE HAS A HIGH REVING SOUND TO THE POINT IT SOUNDS LIKE ITS IN NEUTRAL OR IS GOING TO EXPLODE. ALSO HAD ISSUES WITH THE STOP START LIGHT COMING ON AS MALFUNCTIONING AND THE ENGINE LIGHT. *DT
Mfg Campaign: 11245989
Recall Date: Aug 23, 2019
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury