Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.
Corrective Action:
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.
Additional Notes:
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.
Mfg Campaign: 11297595
Recall Date: Jan 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING AT EXPRESSWAY / HIGHWAY SPEEDS OF 60 PLUS FOR A NON STOP 30-50 MILES, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING WHEN MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES. IT ALSO FEELS LIKE THERE IS GUST OF WIND ON BOTH SIDES OF THE VEHICLE. IT THEN JERKS BACK AND FORTH. THERE IS ALSO A BURNING SMELL FOR A SHORT PERIOD OF TIME. THIS STARTED AT 5500 MILES. I HAVE A 2019 JEEP OVERLAND. IT COULD EASILY BECOME DANGEROUS. HAD IT AT ZEIGLER JEEP IN SCHAUMBURG IL ON 11/9/2019 AND THEY RECODED MODULE AND COUND NOT RECREAT THE PROBLE. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY SINCE THEN. WENT BACK ON 12/26/19 AND TOOK THE TECH FOR A 1.5 HOUR TEST DRIVE AND EVERYTHING HAPPENED AS STATED ABOVE. THE TECH FINALLY RE-CREATED THE PROBLEM. MY NEW 2019 JEEP OVERLAND HAS BEEN IN THE SHOP SINCE THEN. THEY ARE SENDING ENGINEERS IN FROM JEEP. ALL I WANT IS A SAFE CAR. PS; THIS IS MY FIRST JEEP PRODUCT.
Corrective Action:
WHEN DRIVING AT EXPRESSWAY / HIGHWAY SPEEDS OF 60 PLUS FOR A NON STOP 30-50 MILES, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING WHEN MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES. IT ALSO FEELS LIKE THERE IS GUST OF WIND ON BOTH SIDES OF THE VEHICLE. IT THEN JERKS BACK AND FORTH. THERE IS ALSO A BURNING SMELL FOR A SHORT PERIOD OF TIME. THIS STARTED AT 5500 MILES. I HAVE A 2019 JEEP OVERLAND. IT COULD EASILY BECOME DANGEROUS. HAD IT AT ZEIGLER JEEP IN SCHAUMBURG IL ON 11/9/2019 AND THEY RECODED MODULE AND COUND NOT RECREAT THE PROBLE. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY SINCE THEN. WENT BACK ON 12/26/19 AND TOOK THE TECH FOR A 1.5 HOUR TEST DRIVE AND EVERYTHING HAPPENED AS STATED ABOVE. THE TECH FINALLY RE-CREATED THE PROBLEM. MY NEW 2019 JEEP OVERLAND HAS BEEN IN THE SHOP SINCE THEN. THEY ARE SENDING ENGINEERS IN FROM JEEP. ALL I WANT IS A SAFE CAR. PS; THIS IS MY FIRST JEEP PRODUCT.
Additional Notes:
WHEN DRIVING AT EXPRESSWAY / HIGHWAY SPEEDS OF 60 PLUS FOR A NON STOP 30-50 MILES, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING WHEN MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES. IT ALSO FEELS LIKE THERE IS GUST OF WIND ON BOTH SIDES OF THE VEHICLE. IT THEN JERKS BACK AND FORTH. THERE IS ALSO A BURNING SMELL FOR A SHORT PERIOD OF TIME. THIS STARTED AT 5500 MILES. I HAVE A 2019 JEEP OVERLAND. IT COULD EASILY BECOME DANGEROUS. HAD IT AT ZEIGLER JEEP IN SCHAUMBURG IL ON 11/9/2019 AND THEY RECODED MODULE AND COUND NOT RECREAT THE PROBLE. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY SINCE THEN. WENT BACK ON 12/26/19 AND TOOK THE TECH FOR A 1.5 HOUR TEST DRIVE AND EVERYTHING HAPPENED AS STATED ABOVE. THE TECH FINALLY RE-CREATED THE PROBLEM. MY NEW 2019 JEEP OVERLAND HAS BEEN IN THE SHOP SINCE THEN. THEY ARE SENDING ENGINEERS IN FROM JEEP. ALL I WANT IS A SAFE CAR. PS; THIS IS MY FIRST JEEP PRODUCT.
Mfg Campaign: 11297803
Recall Date: Jan 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON DEC 19TH OF 2019 I WAS LEAVING WORK WHEN I MADE A RIGHT TURN DURING BUSY TRAFFIC WHEN MY 2019 JEEP CHEROKEE SUDDENLY STALLED ON ME. I HAD TO PULL OVER AND RESTART THE CAR. THE CAR DID TURN BACK ON. AFTER SPEAKING WITH MY LOCAL DEALER, THEY TOLD ME THAT THE CAR WAS ALMOST OUT OF OIL HOWEVER NO LIGHT WAS ON THEN OR AT THE TIME OF THE STALL. I WAS INFORMED THIS IS A 'SAFETY' FEATURE TO PREVENT THE ENGINE FROM HURTING ITSELF IF THE OIL GETS TOO LOW. AN OIL CONSUMPTION TEST WAS STARTED. THE CAR ONLY HAD 12590 MILES AT THE TIME OF THE INCIDENT. THIS IS ALSO THE SECOND OIL TEST THAT HAS BEEN DONE THE FIRST ONE WAS DONE BACK IN MAY OF 2019 WHEN THE CAR WAS AT AROUND 6000 MILES.
Corrective Action:
ON DEC 19TH OF 2019 I WAS LEAVING WORK WHEN I MADE A RIGHT TURN DURING BUSY TRAFFIC WHEN MY 2019 JEEP CHEROKEE SUDDENLY STALLED ON ME. I HAD TO PULL OVER AND RESTART THE CAR. THE CAR DID TURN BACK ON. AFTER SPEAKING WITH MY LOCAL DEALER, THEY TOLD ME THAT THE CAR WAS ALMOST OUT OF OIL HOWEVER NO LIGHT WAS ON THEN OR AT THE TIME OF THE STALL. I WAS INFORMED THIS IS A 'SAFETY' FEATURE TO PREVENT THE ENGINE FROM HURTING ITSELF IF THE OIL GETS TOO LOW. AN OIL CONSUMPTION TEST WAS STARTED. THE CAR ONLY HAD 12590 MILES AT THE TIME OF THE INCIDENT. THIS IS ALSO THE SECOND OIL TEST THAT HAS BEEN DONE THE FIRST ONE WAS DONE BACK IN MAY OF 2019 WHEN THE CAR WAS AT AROUND 6000 MILES.
Additional Notes:
ON DEC 19TH OF 2019 I WAS LEAVING WORK WHEN I MADE A RIGHT TURN DURING BUSY TRAFFIC WHEN MY 2019 JEEP CHEROKEE SUDDENLY STALLED ON ME. I HAD TO PULL OVER AND RESTART THE CAR. THE CAR DID TURN BACK ON. AFTER SPEAKING WITH MY LOCAL DEALER, THEY TOLD ME THAT THE CAR WAS ALMOST OUT OF OIL HOWEVER NO LIGHT WAS ON THEN OR AT THE TIME OF THE STALL. I WAS INFORMED THIS IS A 'SAFETY' FEATURE TO PREVENT THE ENGINE FROM HURTING ITSELF IF THE OIL GETS TOO LOW. AN OIL CONSUMPTION TEST WAS STARTED. THE CAR ONLY HAD 12590 MILES AT THE TIME OF THE INCIDENT. THIS IS ALSO THE SECOND OIL TEST THAT HAS BEEN DONE THE FIRST ONE WAS DONE BACK IN MAY OF 2019 WHEN THE CAR WAS AT AROUND 6000 MILES.
Mfg Campaign: 11297282
Recall Date: Jan 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SLIPPED STARTED TO SLIP ON MY 2019 JEEP CHEROKEE WITH 10000 MILES. CAR IS JUST ABOUT BRAND NEW AND THE SERVICE TRANSMISSION/SHIFTER MESSAGE AND CHECK ENGINE LIGHT CAME ON AS WELL AS ALL THE TRANSMISSION GEAR LIGHTS ARE LIT.
Corrective Action:
TRANSMISSION SLIPPED STARTED TO SLIP ON MY 2019 JEEP CHEROKEE WITH 10000 MILES. CAR IS JUST ABOUT BRAND NEW AND THE SERVICE TRANSMISSION/SHIFTER MESSAGE AND CHECK ENGINE LIGHT CAME ON AS WELL AS ALL THE TRANSMISSION GEAR LIGHTS ARE LIT.
Additional Notes:
TRANSMISSION SLIPPED STARTED TO SLIP ON MY 2019 JEEP CHEROKEE WITH 10000 MILES. CAR IS JUST ABOUT BRAND NEW AND THE SERVICE TRANSMISSION/SHIFTER MESSAGE AND CHECK ENGINE LIGHT CAME ON AS WELL AS ALL THE TRANSMISSION GEAR LIGHTS ARE LIT.
Mfg Campaign: 11297135
Recall Date: Jan 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING AT HIGHWAY SPEEDS, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES, IT CAN CAUSE A SMALL JERK. IF THIS HAPPENED ON ICE, IT COULD EASILY BECOME DANGEROUS. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY FOR THE PAST MONTH OR SO.
Corrective Action:
WHEN DRIVING AT HIGHWAY SPEEDS, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES, IT CAN CAUSE A SMALL JERK. IF THIS HAPPENED ON ICE, IT COULD EASILY BECOME DANGEROUS. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY FOR THE PAST MONTH OR SO.
Additional Notes:
WHEN DRIVING AT HIGHWAY SPEEDS, THERE IS ALMOST LIKE A "DEAD SPOT" IN THE STEERING. MAKING SMALL WHEEL ADJUSTMENTS WITHIN YOUR OWN LANE, IT ALMOST FEELS AS IF YOUR TIRES BREAK LOOSE, BUT ON DRY PAVEMENT. WHEN THE STEERING THEN CATCHES, IT CAN CAUSE A SMALL JERK. IF THIS HAPPENED ON ICE, IT COULD EASILY BECOME DANGEROUS. IT HAS BEEN HAPPENING MORE AND MORE FREQUENTLY FOR THE PAST MONTH OR SO.
Mfg Campaign: 11296916
Recall Date: Jan 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED A NEW 2019 JEEP CHEROKEE ON 6/29/19 WITH LESS THAN 5 MILES ON ODOMETER. ON 9/7/19 (LESS THAN 1K MILES), I STARTED CAR, DROVE HALFWAY DOWN BLOCK AND THE STEERING COMPLETELY LOCKED. POWER STEERING LIGHT WENT ON AND CAR WAS NOT DRIVABLE. CALLED DEALERSHIP, WHO WAS VERY ACCOMMODATING, AND THEY TOWED THE CAR AND GAVE US A LOANER. AFTER SEVERAL DAYS, THE DEALER WAS UNABLE TO COME UP WITH A SOLUTION SO THEY OPENED A CASE WITH CHRYSLER. AFTER THREE WEEKS, THE ENTIRE STEERING COLUMN WAS REPLACED, WHICH SEEMS LIKE A SAFETY ISSUE IN ITSELF SO I DID NOT TAKE THE CAR ON THE HIGHWAY OR ON LONG TRIPS. FOR THE FIRST COUPLE OF WEEKS, THE REPAIR SEEMED FINE, BUT THEN THE STEERING COLUMN/WHEELS STARTED MAKING LOUD GRINDING NOISES AND THUMPS WHILE PARKING AND PULLING OUT OF PARKING SPACES. NOW IT IS HAPPENING WHILE I AM DRIVING, LOUDER AND LASTING LONGER. I HAVE HAD TWO SCARY INSTANCES OF STEERING/WHEELS GRINDING, THUMPING, LOCKING WHILE CHANGING LANES AND I HAVE NO CONTROL OF THE STEERING FOR 10-20 SEC. IT HAPPENED AGAIN TODAY (12/30/19) WHILE DRIVING IN A PARKING LOT. THE STEERING LOCKED WHILE I MADE A SLIGHT TURN GOING APPROX 5MPH, AND THE GRINDING/THUMPING WAS SO LOUD AND STRONG THAT IT FELT LIKE THE WHOLE FRONT END OF THE CAR WAS GOING TO FALL OFF. THIS LASTED LONGER, AROUND 20SEC, AND THEN THE CAR JUST DROVE COMPLETELY NORMAL. I HAVE ALSO HAD MULTIPLE INSTANCES OF FEELING THAT I HAVE ZERO CONTROL OF THE STEERING AND THAT MY WHEELS ARE NOT ON THE ROAD. NO NOISE, NO LOCKING UP, JUST NO CONTROL OF THE VEHICLE AT ALL. THIS IS MY THIRD 4X4 AND MY SECOND JEEP, SO I AM WELL AWARE OF HOW TO DRIVE THE CAR AND HOW IT SHOULD HANDLE. THIS IS NOT NORMAL AND, QUITE HONESTLY, I FEEL LIKE THIS CAR IS GOING TO KILL SOMEONE. TAKING BACK TO THE DEALERSHIP TOMORROW SO THEIR REPAIR DEPT CAN TROUBLESHOOT. THIS CAR IS NOT SAFE TO DRIVE.
Corrective Action:
I PURCHASED A NEW 2019 JEEP CHEROKEE ON 6/29/19 WITH LESS THAN 5 MILES ON ODOMETER. ON 9/7/19 (LESS THAN 1K MILES), I STARTED CAR, DROVE HALFWAY DOWN BLOCK AND THE STEERING COMPLETELY LOCKED. POWER STEERING LIGHT WENT ON AND CAR WAS NOT DRIVABLE. CALLED DEALERSHIP, WHO WAS VERY ACCOMMODATING, AND THEY TOWED THE CAR AND GAVE US A LOANER. AFTER SEVERAL DAYS, THE DEALER WAS UNABLE TO COME UP WITH A SOLUTION SO THEY OPENED A CASE WITH CHRYSLER. AFTER THREE WEEKS, THE ENTIRE STEERING COLUMN WAS REPLACED, WHICH SEEMS LIKE A SAFETY ISSUE IN ITSELF SO I DID NOT TAKE THE CAR ON THE HIGHWAY OR ON LONG TRIPS. FOR THE FIRST COUPLE OF WEEKS, THE REPAIR SEEMED FINE, BUT THEN THE STEERING COLUMN/WHEELS STARTED MAKING LOUD GRINDING NOISES AND THUMPS WHILE PARKING AND PULLING OUT OF PARKING SPACES. NOW IT IS HAPPENING WHILE I AM DRIVING, LOUDER AND LASTING LONGER. I HAVE HAD TWO SCARY INSTANCES OF STEERING/WHEELS GRINDING, THUMPING, LOCKING WHILE CHANGING LANES AND I HAVE NO CONTROL OF THE STEERING FOR 10-20 SEC. IT HAPPENED AGAIN TODAY (12/30/19) WHILE DRIVING IN A PARKING LOT. THE STEERING LOCKED WHILE I MADE A SLIGHT TURN GOING APPROX 5MPH, AND THE GRINDING/THUMPING WAS SO LOUD AND STRONG THAT IT FELT LIKE THE WHOLE FRONT END OF THE CAR WAS GOING TO FALL OFF. THIS LASTED LONGER, AROUND 20SEC, AND THEN THE CAR JUST DROVE COMPLETELY NORMAL. I HAVE ALSO HAD MULTIPLE INSTANCES OF FEELING THAT I HAVE ZERO CONTROL OF THE STEERING AND THAT MY WHEELS ARE NOT ON THE ROAD. NO NOISE, NO LOCKING UP, JUST NO CONTROL OF THE VEHICLE AT ALL. THIS IS MY THIRD 4X4 AND MY SECOND JEEP, SO I AM WELL AWARE OF HOW TO DRIVE THE CAR AND HOW IT SHOULD HANDLE. THIS IS NOT NORMAL AND, QUITE HONESTLY, I FEEL LIKE THIS CAR IS GOING TO KILL SOMEONE. TAKING BACK TO THE DEALERSHIP TOMORROW SO THEIR REPAIR DEPT CAN TROUBLESHOOT. THIS CAR IS NOT SAFE TO DRIVE.
Additional Notes:
I PURCHASED A NEW 2019 JEEP CHEROKEE ON 6/29/19 WITH LESS THAN 5 MILES ON ODOMETER. ON 9/7/19 (LESS THAN 1K MILES), I STARTED CAR, DROVE HALFWAY DOWN BLOCK AND THE STEERING COMPLETELY LOCKED. POWER STEERING LIGHT WENT ON AND CAR WAS NOT DRIVABLE. CALLED DEALERSHIP, WHO WAS VERY ACCOMMODATING, AND THEY TOWED THE CAR AND GAVE US A LOANER. AFTER SEVERAL DAYS, THE DEALER WAS UNABLE TO COME UP WITH A SOLUTION SO THEY OPENED A CASE WITH CHRYSLER. AFTER THREE WEEKS, THE ENTIRE STEERING COLUMN WAS REPLACED, WHICH SEEMS LIKE A SAFETY ISSUE IN ITSELF SO I DID NOT TAKE THE CAR ON THE HIGHWAY OR ON LONG TRIPS. FOR THE FIRST COUPLE OF WEEKS, THE REPAIR SEEMED FINE, BUT THEN THE STEERING COLUMN/WHEELS STARTED MAKING LOUD GRINDING NOISES AND THUMPS WHILE PARKING AND PULLING OUT OF PARKING SPACES. NOW IT IS HAPPENING WHILE I AM DRIVING, LOUDER AND LASTING LONGER. I HAVE HAD TWO SCARY INSTANCES OF STEERING/WHEELS GRINDING, THUMPING, LOCKING WHILE CHANGING LANES AND I HAVE NO CONTROL OF THE STEERING FOR 10-20 SEC. IT HAPPENED AGAIN TODAY (12/30/19) WHILE DRIVING IN A PARKING LOT. THE STEERING LOCKED WHILE I MADE A SLIGHT TURN GOING APPROX 5MPH, AND THE GRINDING/THUMPING WAS SO LOUD AND STRONG THAT IT FELT LIKE THE WHOLE FRONT END OF THE CAR WAS GOING TO FALL OFF. THIS LASTED LONGER, AROUND 20SEC, AND THEN THE CAR JUST DROVE COMPLETELY NORMAL. I HAVE ALSO HAD MULTIPLE INSTANCES OF FEELING THAT I HAVE ZERO CONTROL OF THE STEERING AND THAT MY WHEELS ARE NOT ON THE ROAD. NO NOISE, NO LOCKING UP, JUST NO CONTROL OF THE VEHICLE AT ALL. THIS IS MY THIRD 4X4 AND MY SECOND JEEP, SO I AM WELL AWARE OF HOW TO DRIVE THE CAR AND HOW IT SHOULD HANDLE. THIS IS NOT NORMAL AND, QUITE HONESTLY, I FEEL LIKE THIS CAR IS GOING TO KILL SOMEONE. TAKING BACK TO THE DEALERSHIP TOMORROW SO THEIR REPAIR DEPT CAN TROUBLESHOOT. THIS CAR IS NOT SAFE TO DRIVE.
Mfg Campaign: 11292211
Recall Date: Dec 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP HAS A SAFETY FEATURE SO THEY SAY THAT CAUSES THE CAR TO TURN OFF WHILE DRIVING IF THE OIL IN YOUR BRAND NEW VEHICLE GETS LOW. THIS HAPPENED MANY TIMES ONCE IN THE MIDDLE OF AN INTERSECTION. I CALLED MY DEALER WHO TOLD ME ITS NORMAL AND TO CHANGE MY OIL EVEN THOUGH MY ONBOARD DASH SAID I WAS FINE NO OIL WARNING LIGHT JUST THE CAR TURNS OFF WHILE DRIVING. VERY DANGEROUS AND IT IS NOT EASY TO RESTART . I WAS SLOWING DOWN FOR A REDLIGHT THE LIGHT TURNED GREEN AND MY CAR TURNED OFF CAUSING DRIVER BEHIND ME TO ALMOST HIT ME I WAS PANICKED. THIS HAPPENED MANY TIMES MORE AND I CONTACTED JEEP DEALER AND THEY TOLD ME TO CHANGE MY OIL AND IT WONT HAPPEN AGAIN. TO HAVE A CAR SHUT OFF INSTEAD OF AN OIL WARNING LIGHT IS EXTREMELY DANGEROUS WHY NOT USE THE LIGHT IT CAME WITH. THAT IS NOT A SAFETY DESIGN FOR ANYONE BUT JEEP SO THEY DONT HAVE TO REPLACE BRAND NEW CARS THAT BURN OVER 3 QUARTS OF OIL EVERY 4000 MILES. THEY ARENT WORRIED ABOUT THE DRIVERS STUCK IN THE MIDDLE OF AN INTERSECTION WAITING AND PRAYING THEIR CAR RESTARTS. I HAVE VIDEO OF IT DOING IT MY NEIGHBORHOOD AND NEVER ONCE DOES THE OIL LIGHT COME ON. THE CAR ACTUALLY DIES WHILE IN MOTION NOT JUST STOPPED. I HAVE A VIDEO OF IT BUT IT IS 3 MINUTES LONG AND IT WILL NOT UPLOAD I GUESS DUE TO THE LENGTH OF IT. IT HAS HAPPENED MANY TIME SINCE DECEMEBER FIRST TIMES I JUST THOUGHT THE CAR WAS COLD DUE TO OUTSIDE TEMPERATURE AND THE BARS ON THE DASH INDICATING THE CAR WAS COLD. TO SAY I PURCHASED A BRAND NEW CAR AND DID NOT EXPECT TO HAVE TO ADD 3 QUARTS OF OIL EVERY 5000 MILES IS AN UNDERSTATEMENT TO FEAR FOR MY OWN SAFETY DRIVING MY CAR IS CRAZY. I HAVE CHANGED THE OIL AND NOW I HAVE TO CONSTANTLY MONITOR IT SO I CAN BE SAFE THIS SHOULD NEVER BE THE CASE AND DODGE KNOWS IT DOES THIS AND DOES NOTHING BUT OFFER AN OIL CONSUMPTION CHECK EVERY 1000 MILES. HORRIBLE
Corrective Action:
JEEP HAS A SAFETY FEATURE SO THEY SAY THAT CAUSES THE CAR TO TURN OFF WHILE DRIVING IF THE OIL IN YOUR BRAND NEW VEHICLE GETS LOW. THIS HAPPENED MANY TIMES ONCE IN THE MIDDLE OF AN INTERSECTION. I CALLED MY DEALER WHO TOLD ME ITS NORMAL AND TO CHANGE MY OIL EVEN THOUGH MY ONBOARD DASH SAID I WAS FINE NO OIL WARNING LIGHT JUST THE CAR TURNS OFF WHILE DRIVING. VERY DANGEROUS AND IT IS NOT EASY TO RESTART . I WAS SLOWING DOWN FOR A REDLIGHT THE LIGHT TURNED GREEN AND MY CAR TURNED OFF CAUSING DRIVER BEHIND ME TO ALMOST HIT ME I WAS PANICKED. THIS HAPPENED MANY TIMES MORE AND I CONTACTED JEEP DEALER AND THEY TOLD ME TO CHANGE MY OIL AND IT WONT HAPPEN AGAIN. TO HAVE A CAR SHUT OFF INSTEAD OF AN OIL WARNING LIGHT IS EXTREMELY DANGEROUS WHY NOT USE THE LIGHT IT CAME WITH. THAT IS NOT A SAFETY DESIGN FOR ANYONE BUT JEEP SO THEY DONT HAVE TO REPLACE BRAND NEW CARS THAT BURN OVER 3 QUARTS OF OIL EVERY 4000 MILES. THEY ARENT WORRIED ABOUT THE DRIVERS STUCK IN THE MIDDLE OF AN INTERSECTION WAITING AND PRAYING THEIR CAR RESTARTS. I HAVE VIDEO OF IT DOING IT MY NEIGHBORHOOD AND NEVER ONCE DOES THE OIL LIGHT COME ON. THE CAR ACTUALLY DIES WHILE IN MOTION NOT JUST STOPPED. I HAVE A VIDEO OF IT BUT IT IS 3 MINUTES LONG AND IT WILL NOT UPLOAD I GUESS DUE TO THE LENGTH OF IT. IT HAS HAPPENED MANY TIME SINCE DECEMEBER FIRST TIMES I JUST THOUGHT THE CAR WAS COLD DUE TO OUTSIDE TEMPERATURE AND THE BARS ON THE DASH INDICATING THE CAR WAS COLD. TO SAY I PURCHASED A BRAND NEW CAR AND DID NOT EXPECT TO HAVE TO ADD 3 QUARTS OF OIL EVERY 5000 MILES IS AN UNDERSTATEMENT TO FEAR FOR MY OWN SAFETY DRIVING MY CAR IS CRAZY. I HAVE CHANGED THE OIL AND NOW I HAVE TO CONSTANTLY MONITOR IT SO I CAN BE SAFE THIS SHOULD NEVER BE THE CASE AND DODGE KNOWS IT DOES THIS AND DOES NOTHING BUT OFFER AN OIL CONSUMPTION CHECK EVERY 1000 MILES. HORRIBLE
Additional Notes:
JEEP HAS A SAFETY FEATURE SO THEY SAY THAT CAUSES THE CAR TO TURN OFF WHILE DRIVING IF THE OIL IN YOUR BRAND NEW VEHICLE GETS LOW. THIS HAPPENED MANY TIMES ONCE IN THE MIDDLE OF AN INTERSECTION. I CALLED MY DEALER WHO TOLD ME ITS NORMAL AND TO CHANGE MY OIL EVEN THOUGH MY ONBOARD DASH SAID I WAS FINE NO OIL WARNING LIGHT JUST THE CAR TURNS OFF WHILE DRIVING. VERY DANGEROUS AND IT IS NOT EASY TO RESTART . I WAS SLOWING DOWN FOR A REDLIGHT THE LIGHT TURNED GREEN AND MY CAR TURNED OFF CAUSING DRIVER BEHIND ME TO ALMOST HIT ME I WAS PANICKED. THIS HAPPENED MANY TIMES MORE AND I CONTACTED JEEP DEALER AND THEY TOLD ME TO CHANGE MY OIL AND IT WONT HAPPEN AGAIN. TO HAVE A CAR SHUT OFF INSTEAD OF AN OIL WARNING LIGHT IS EXTREMELY DANGEROUS WHY NOT USE THE LIGHT IT CAME WITH. THAT IS NOT A SAFETY DESIGN FOR ANYONE BUT JEEP SO THEY DONT HAVE TO REPLACE BRAND NEW CARS THAT BURN OVER 3 QUARTS OF OIL EVERY 4000 MILES. THEY ARENT WORRIED ABOUT THE DRIVERS STUCK IN THE MIDDLE OF AN INTERSECTION WAITING AND PRAYING THEIR CAR RESTARTS. I HAVE VIDEO OF IT DOING IT MY NEIGHBORHOOD AND NEVER ONCE DOES THE OIL LIGHT COME ON. THE CAR ACTUALLY DIES WHILE IN MOTION NOT JUST STOPPED. I HAVE A VIDEO OF IT BUT IT IS 3 MINUTES LONG AND IT WILL NOT UPLOAD I GUESS DUE TO THE LENGTH OF IT. IT HAS HAPPENED MANY TIME SINCE DECEMEBER FIRST TIMES I JUST THOUGHT THE CAR WAS COLD DUE TO OUTSIDE TEMPERATURE AND THE BARS ON THE DASH INDICATING THE CAR WAS COLD. TO SAY I PURCHASED A BRAND NEW CAR AND DID NOT EXPECT TO HAVE TO ADD 3 QUARTS OF OIL EVERY 5000 MILES IS AN UNDERSTATEMENT TO FEAR FOR MY OWN SAFETY DRIVING MY CAR IS CRAZY. I HAVE CHANGED THE OIL AND NOW I HAVE TO CONSTANTLY MONITOR IT SO I CAN BE SAFE THIS SHOULD NEVER BE THE CASE AND DODGE KNOWS IT DOES THIS AND DOES NOTHING BUT OFFER AN OIL CONSUMPTION CHECK EVERY 1000 MILES. HORRIBLE
Mfg Campaign: 11292217
Recall Date: Dec 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Corrective Action:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Additional Notes:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Mfg Campaign: 11292019
Recall Date: Dec 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Corrective Action:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Additional Notes:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Mfg Campaign: 11292019
Recall Date: Dec 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Corrective Action:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Additional Notes:
WHILE DRIVING THE SUV SHUTS OFF COMPLETELY. NO ENGINE POWER, NO LIGHTS, NO STEERING. THIS HAS HAPPENED 6 TIMES LEAVING THE SUV IN THE DARK WITH NO LIGHTS WITH CHILDREN INT HE CAR. THE SUV SHUTS DOWN WHILE IN MOTION, AT 45MPH SPEEDS ON COUNTY ROADS AND AT HIGH SPEED 70 MPH + ON TURNPIKE. I AM SCARED FOR MY LIFE. DEALER IS NOT HELPING ME. I PUT THE LAST DATE IN. IT HAPPENED 6 TIMES.
Mfg Campaign: 11292019
Recall Date: Dec 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
STUTTERING AFTER STOPPING AND STUTTERING WHEN STARTING ENGINE. STUTTERS WHEN TRYING TO GET ON HIGHWAY.
Corrective Action:
STUTTERING AFTER STOPPING AND STUTTERING WHEN STARTING ENGINE. STUTTERS WHEN TRYING TO GET ON HIGHWAY.
Additional Notes:
STUTTERING AFTER STOPPING AND STUTTERING WHEN STARTING ENGINE. STUTTERS WHEN TRYING TO GET ON HIGHWAY.
Mfg Campaign: 11292162
Recall Date: Dec 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
Corrective Action:
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
Additional Notes:
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
Mfg Campaign: 11291887
Recall Date: Dec 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
Corrective Action:
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
Additional Notes:
I WAS IN AN AUTOMATIC CAR WASH AND AFTER IT WAS FINISHED MY JEEP WOULD NOT ENGAGE INTO DRIVE FROM NEUTRAL. I HAD THE AUTOMATIC ENGINE SHUT DOWN TURNED OFF. I TRIED MULTIPLE TIME FROM SHIFTING FROM NEUTRAL INTO DRIVE. I ALSO RESTARTED MY JEEP TWICE AND ON THE SECOND TIME IT STARTED AND I COULD DRIVE AWAY.
Mfg Campaign: 11291887
Recall Date: Dec 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING ON THE FREEWAY AFTER ABOUT 20 MINUTES THE VEHICLE APPEARS TO GET A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING. I DROPPED IT OFF AT THE DEALERSHIP TODAY AND AFTER ABOUT 6 HOURS THEY CALLED AND TOLD ME IT WAS FIXED. THEY SAID THERE WAS JUST AN UPDATE THAT NEEDED DONE ON THE STEERING. I WILL BE PICKING IT UP LATER AND WILL SEE IF IT IS CORRECTED. VEHICLE HAS 28K MILES ON IT.
Corrective Action:
WHEN DRIVING ON THE FREEWAY AFTER ABOUT 20 MINUTES THE VEHICLE APPEARS TO GET A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING. I DROPPED IT OFF AT THE DEALERSHIP TODAY AND AFTER ABOUT 6 HOURS THEY CALLED AND TOLD ME IT WAS FIXED. THEY SAID THERE WAS JUST AN UPDATE THAT NEEDED DONE ON THE STEERING. I WILL BE PICKING IT UP LATER AND WILL SEE IF IT IS CORRECTED. VEHICLE HAS 28K MILES ON IT.
Additional Notes:
WHEN DRIVING ON THE FREEWAY AFTER ABOUT 20 MINUTES THE VEHICLE APPEARS TO GET A "DEAD SPOT" IN THE STEERING. WHEN I MOVE THE STEERING WHEEL ABOUT 1/4" TO THE LEFT OR THE RIGHT IT FEELS LIKE IT IS CATCHING ON SOMETHING. I DROPPED IT OFF AT THE DEALERSHIP TODAY AND AFTER ABOUT 6 HOURS THEY CALLED AND TOLD ME IT WAS FIXED. THEY SAID THERE WAS JUST AN UPDATE THAT NEEDED DONE ON THE STEERING. I WILL BE PICKING IT UP LATER AND WILL SEE IF IT IS CORRECTED. VEHICLE HAS 28K MILES ON IT.
Mfg Campaign: 11291622
Recall Date: Dec 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT SPEEDS OF 50MPH OR HIGHER THE STEERING WILL FREEZE OR LOCK BRIEFLY NOT ALLOWING YOU TO MAKE STEERING ADJUSTMENTS. ADDED FORCE IS NEED TO CORRECT THE STEERING PATH OF VEHICLE. ACTS AS IF THE STEERING HAS A DEAD SPOT.
Corrective Action:
WHILE DRIVING AT SPEEDS OF 50MPH OR HIGHER THE STEERING WILL FREEZE OR LOCK BRIEFLY NOT ALLOWING YOU TO MAKE STEERING ADJUSTMENTS. ADDED FORCE IS NEED TO CORRECT THE STEERING PATH OF VEHICLE. ACTS AS IF THE STEERING HAS A DEAD SPOT.
Additional Notes:
WHILE DRIVING AT SPEEDS OF 50MPH OR HIGHER THE STEERING WILL FREEZE OR LOCK BRIEFLY NOT ALLOWING YOU TO MAKE STEERING ADJUSTMENTS. ADDED FORCE IS NEED TO CORRECT THE STEERING PATH OF VEHICLE. ACTS AS IF THE STEERING HAS A DEAD SPOT.
Mfg Campaign: 11290754
Recall Date: Dec 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Corrective Action:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Additional Notes:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Mfg Campaign: 11290452
Recall Date: Dec 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Corrective Action:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Additional Notes:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Mfg Campaign: 11290452
Recall Date: Dec 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Corrective Action:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Additional Notes:
VEHICLE DRIVING AND WHEN COMING TO A STOP IT SEEMS LIKE THE AUTO TURN OFF WANTS TO TURN OFF EVEN BEFORE STOPPING. FEELS LIKE ITS GOING TO STALL. ALSO LEAVING A RED LIGHT WHEN IT AUTO TURNS ON IT JERKS AND THEN SWITCHING FROM FIRST TO SECONG GEAR IT JERKS. THE TRANSMISSION HAS SO MUCH LAG SWITCHING GEARS AND PICKING UP SPEED IT ALSO JERKS AND TAKES FOREVER TO PICK UP SPEED. BUT MY MOST CONCERN IS GEAR SWITCHING AND JERKING AND ALMOST STALLING WHEN COMING TO A STOP WITH THE AUTO SHUT OFF TRYING TO TURN OFF WHILE DRIVING. AND WHEN IT TURNS BACK ON IT JERKS WHEN YOU GIVE IT SLIGHT GAS.
Mfg Campaign: 11290452
Recall Date: Dec 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIRE PRESSURE GAUGE
Corrective Action:
TIRE PRESSURE GAUGE
Additional Notes:
TIRE PRESSURE GAUGE
Mfg Campaign: 11290238
Recall Date: Dec 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
TIRE PRESSURE GAUGE
Corrective Action:
TIRE PRESSURE GAUGE
Additional Notes:
TIRE PRESSURE GAUGE
Mfg Campaign: 11290238
Recall Date: Dec 20, 2019
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