Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Corrective Action:
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Additional Notes:
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Mfg Campaign: 11302103
Recall Date: Jan 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Corrective Action:
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Additional Notes:
MY CAR MAKE A HUMMING NOISE LIKE IT'S TRYING TO CATCH UP WHILE DRIVING IT STALLS AND SOMETIMES WHILE DRIVING THE CAR ENGINE GOES DEAD I HAVE TO KEEP PUSHING START BUTTON ABOUT 3 TIMES TO RESTART I TOOK A PICTURE OF LIGHT THAT COMES ON AND ALSO ANOTHER CAR BACKED INTO MY CAR WHEN CAR WENT DEAD IT'S VERY DANGEROUS BEEN TO DEALERSHIP SEVERAL TIMES THEY SAID EVERYTHING WAS OK THEY EVEN TOLD ME TO TAKE PICTURES OF LIGHTS WHEN IT HAPPENS LIKE I'M LYING AND I DID EVEN THOUGHT ALL PICTURES ARE TIME STAMP.I CAN'T AFFORD UBER AND CAR NOTE I NEED HELP.THIS HAPPENS ON FREEWAY HIGHWAY SIDE STREET ANYTIME NO WARNING.
Mfg Campaign: 11302103
Recall Date: Jan 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EVER SINCE I PURCHASE THE VEHICLE IT WILL PULL TO THE LEFT OR RIGHT. WHEN TRYING TO CORRECT THE POSITION OF THE STEERING WHEEL I FEEL RESISTANCE UNTIL IT GIVES AND JERKS IN THE OPPOSITE DIRECTION. FEELS LIKE SOMETHING IS GETTING STUCK AND THEN COMES LOOSE. THIS ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION AND IS VERY NOTICEABLE WHEN GOING AROUND 35-55MPH. WHEN AT A HIGHER RATE OF SPEED IT IS AS THOUGH THE MOMENTUM OF THE VEHICLE IS HELPING IT STAY STRAIGHT BUT IT WILL STILL DO IT.
Corrective Action:
EVER SINCE I PURCHASE THE VEHICLE IT WILL PULL TO THE LEFT OR RIGHT. WHEN TRYING TO CORRECT THE POSITION OF THE STEERING WHEEL I FEEL RESISTANCE UNTIL IT GIVES AND JERKS IN THE OPPOSITE DIRECTION. FEELS LIKE SOMETHING IS GETTING STUCK AND THEN COMES LOOSE. THIS ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION AND IS VERY NOTICEABLE WHEN GOING AROUND 35-55MPH. WHEN AT A HIGHER RATE OF SPEED IT IS AS THOUGH THE MOMENTUM OF THE VEHICLE IS HELPING IT STAY STRAIGHT BUT IT WILL STILL DO IT.
Additional Notes:
EVER SINCE I PURCHASE THE VEHICLE IT WILL PULL TO THE LEFT OR RIGHT. WHEN TRYING TO CORRECT THE POSITION OF THE STEERING WHEEL I FEEL RESISTANCE UNTIL IT GIVES AND JERKS IN THE OPPOSITE DIRECTION. FEELS LIKE SOMETHING IS GETTING STUCK AND THEN COMES LOOSE. THIS ONLY HAPPENS WHEN THE VEHICLE IS IN MOTION AND IS VERY NOTICEABLE WHEN GOING AROUND 35-55MPH. WHEN AT A HIGHER RATE OF SPEED IT IS AS THOUGH THE MOMENTUM OF THE VEHICLE IS HELPING IT STAY STRAIGHT BUT IT WILL STILL DO IT.
Mfg Campaign: 11301876
Recall Date: Jan 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN USING THE START BUTTON FOR THE VEHICLE, IT WOULD HESITATE TO START INSTEAD OF STARTING IMMEDIATELY. THE CONTACT THEN STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOULD HESITATE TO ACCELERATE AND EXHIBIT A SPUTTER WHEN ATTEMPTING TO ACCELERATE AS WELL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY BEGAN TO REDUCE IN SPEED. THE CONTACT STATED THEY LOST ALL THROTTLE WITH THE VEHICLE. THE VEHICLE'S SERVICE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (TRI-STAR UNIONTOWN LOCATED AT 2 SUPERIOR WAY, UNIONTOWN, PA 15401 PHONE NUMBER 724-430-1401) WHO REPLACED THE VEHICLE'S WIRING HARNESS, REPROGRAMMED POWER TRAIN MODULE, PEDAL ACCELERATOR REPLACED, REPLACED THE THROTTLE BODY, REPROGRAMMED TRANSMISSION CONTROL MODULE, AND OTHER REPAIRS. THE FAILURE REMAINS. THE CONTACT STATED THE FAILURE OCCURRED ABOUT 5 TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER 74681739. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN USING THE START BUTTON FOR THE VEHICLE, IT WOULD HESITATE TO START INSTEAD OF STARTING IMMEDIATELY. THE CONTACT THEN STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOULD HESITATE TO ACCELERATE AND EXHIBIT A SPUTTER WHEN ATTEMPTING TO ACCELERATE AS WELL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY BEGAN TO REDUCE IN SPEED. THE CONTACT STATED THEY LOST ALL THROTTLE WITH THE VEHICLE. THE VEHICLE'S SERVICE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (TRI-STAR UNIONTOWN LOCATED AT 2 SUPERIOR WAY, UNIONTOWN, PA 15401 PHONE NUMBER 724-430-1401) WHO REPLACED THE VEHICLE'S WIRING HARNESS, REPROGRAMMED POWER TRAIN MODULE, PEDAL ACCELERATOR REPLACED, REPLACED THE THROTTLE BODY, REPROGRAMMED TRANSMISSION CONTROL MODULE, AND OTHER REPAIRS. THE FAILURE REMAINS. THE CONTACT STATED THE FAILURE OCCURRED ABOUT 5 TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER 74681739. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN USING THE START BUTTON FOR THE VEHICLE, IT WOULD HESITATE TO START INSTEAD OF STARTING IMMEDIATELY. THE CONTACT THEN STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOULD HESITATE TO ACCELERATE AND EXHIBIT A SPUTTER WHEN ATTEMPTING TO ACCELERATE AS WELL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY BEGAN TO REDUCE IN SPEED. THE CONTACT STATED THEY LOST ALL THROTTLE WITH THE VEHICLE. THE VEHICLE'S SERVICE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (TRI-STAR UNIONTOWN LOCATED AT 2 SUPERIOR WAY, UNIONTOWN, PA 15401 PHONE NUMBER 724-430-1401) WHO REPLACED THE VEHICLE'S WIRING HARNESS, REPROGRAMMED POWER TRAIN MODULE, PEDAL ACCELERATOR REPLACED, REPLACED THE THROTTLE BODY, REPROGRAMMED TRANSMISSION CONTROL MODULE, AND OTHER REPAIRS. THE FAILURE REMAINS. THE CONTACT STATED THE FAILURE OCCURRED ABOUT 5 TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER 74681739. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Mfg Campaign: 11301318
Recall Date: Jan 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING MOSTLY AT HIGHWAY SPEEDS BUT SOMETIMES AT LOWER SPEEDS THE STEERING GETS TIGHT WHEN MAKING A SLIGHT ADJUSTMENT TO THE STEERING, WHICH MAKES ME PULL IT HARDER TO GET IT LOOSE AND THEN HAVE TO OVER COMPENSATE TO GET THE VEHICLE BACK IN A STRAIGHT LINE. THIS IS EXTREMLEY DANGEROUS BECAUSE IT HAS CAUSED ME TO RUN OFF THE HIGHWAY AND COME VERY CLOSE TO HITTING OTHER VEHICLES. I HAVE HAD IT IN THE SHOP AT THE DEALERSHIP 3 TIMES AND CHRYSLER LOOKED AT IT AND SAID THIS IS NORMAL WITH THE ELECTRONIC SPEED SENSITIVE STEERING. THIS SHOULD NOT BE NORMAL BECAUSE IT IS PUTTING MY LIFE IN DANGER. THIS ISSUE HAS BEEN SINCE I BOUGHT THE VEHICLE AUGUST 2018.
Corrective Action:
WHEN DRIVING MOSTLY AT HIGHWAY SPEEDS BUT SOMETIMES AT LOWER SPEEDS THE STEERING GETS TIGHT WHEN MAKING A SLIGHT ADJUSTMENT TO THE STEERING, WHICH MAKES ME PULL IT HARDER TO GET IT LOOSE AND THEN HAVE TO OVER COMPENSATE TO GET THE VEHICLE BACK IN A STRAIGHT LINE. THIS IS EXTREMLEY DANGEROUS BECAUSE IT HAS CAUSED ME TO RUN OFF THE HIGHWAY AND COME VERY CLOSE TO HITTING OTHER VEHICLES. I HAVE HAD IT IN THE SHOP AT THE DEALERSHIP 3 TIMES AND CHRYSLER LOOKED AT IT AND SAID THIS IS NORMAL WITH THE ELECTRONIC SPEED SENSITIVE STEERING. THIS SHOULD NOT BE NORMAL BECAUSE IT IS PUTTING MY LIFE IN DANGER. THIS ISSUE HAS BEEN SINCE I BOUGHT THE VEHICLE AUGUST 2018.
Additional Notes:
WHEN DRIVING MOSTLY AT HIGHWAY SPEEDS BUT SOMETIMES AT LOWER SPEEDS THE STEERING GETS TIGHT WHEN MAKING A SLIGHT ADJUSTMENT TO THE STEERING, WHICH MAKES ME PULL IT HARDER TO GET IT LOOSE AND THEN HAVE TO OVER COMPENSATE TO GET THE VEHICLE BACK IN A STRAIGHT LINE. THIS IS EXTREMLEY DANGEROUS BECAUSE IT HAS CAUSED ME TO RUN OFF THE HIGHWAY AND COME VERY CLOSE TO HITTING OTHER VEHICLES. I HAVE HAD IT IN THE SHOP AT THE DEALERSHIP 3 TIMES AND CHRYSLER LOOKED AT IT AND SAID THIS IS NORMAL WITH THE ELECTRONIC SPEED SENSITIVE STEERING. THIS SHOULD NOT BE NORMAL BECAUSE IT IS PUTTING MY LIFE IN DANGER. THIS ISSUE HAS BEEN SINCE I BOUGHT THE VEHICLE AUGUST 2018.
Mfg Campaign: 11301358
Recall Date: Jan 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL. THE CONTACT INDICATED THAT THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 1/4 OF AN INCH IN EITHER DIRECTION BEFORE THE WHEELS WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLBY DODGE (1000 TAYLOR AVE COLBY KS) WHO PERFORMED A STEERING MODULE UPDATE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL. THE CONTACT INDICATED THAT THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 1/4 OF AN INCH IN EITHER DIRECTION BEFORE THE WHEELS WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLBY DODGE (1000 TAYLOR AVE COLBY KS) WHO PERFORMED A STEERING MODULE UPDATE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THE VEHICLE WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL. THE CONTACT INDICATED THAT THE STEERING WHEEL HAD TO BE TURNED APPROXIMATELY 1/4 OF AN INCH IN EITHER DIRECTION BEFORE THE WHEELS WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLBY DODGE (1000 TAYLOR AVE COLBY KS) WHO PERFORMED A STEERING MODULE UPDATE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11299695
Recall Date: Jan 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Corrective Action:
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Additional Notes:
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Mfg Campaign: 11299440
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Corrective Action:
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Additional Notes:
MY CAR HESITIATES WHEN PUTTING IT IN TO DRIVE FROM BACKING UP OR JUST TAKING OFF. IT HESITATES GOING FROM LOW TO HIGH SPEED TAKING A LONG TIME INTERMITTENTLY. THIS IS A VERY SERIOUS SAFETY ISSUE. I COULD BE SIDE SWIPED OR RAN IN TO.
Mfg Campaign: 11299440
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Corrective Action:
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Additional Notes:
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Mfg Campaign: 11299441
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Corrective Action:
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Additional Notes:
CAR DOES NOT GO IN TO DRIVE AND WILL SOMETIMES LURKS IN TO HIGH GEAR FROM A START OR A INITIAL GO. THE CAR REVS UP THINKING IT WAS IN DRIVE THEN SLAMS IN TO HIGH GEAR AND GOES.
Mfg Campaign: 11299441
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE THE VEHICLE'S ENGINE IS RUNNING, REGARDLESS OF THE GEAR SELECTION, THERE IS A SLIGHT JERKING OF THE STEERING WHEEL. THIS JERKING OCCURS AT RANDOM WITH NO OTHER NOTICEABLE ISSUES. THIS ISSUE IS NOT "THROWING" A CODE AND DEALERSHIP IS CLAIMING THERE IS NO ISSUE FOUND. ODOMETER IS AT 10340 MILES. THIS IS A DANGEROUS ISSUE AS IT COULD CAUSE MY VEHICLE TO COLLIDE WITH ANOTHER VEHICLE OR OBJECT IF NOT RESOLVED. ISSUE OCCURS WHEN VEHICLE IS STATIONARY OR IN MOTION AND OCCURS APPROXIMATELY EVERY MINUTE OR SO. IT OCCURS ON CITY STREETS AS WELL AS HIGHWAY. IT OCCURS WHILE DRIVING IN A STRAIGHT LINE OR DURING A TURN. THERE IS NO SPECIFIC DRIVING CONDITION THAT RESOLVES THE PROBLEM OR WORSENS THE PROBLEM.
Corrective Action:
WHILE THE VEHICLE'S ENGINE IS RUNNING, REGARDLESS OF THE GEAR SELECTION, THERE IS A SLIGHT JERKING OF THE STEERING WHEEL. THIS JERKING OCCURS AT RANDOM WITH NO OTHER NOTICEABLE ISSUES. THIS ISSUE IS NOT "THROWING" A CODE AND DEALERSHIP IS CLAIMING THERE IS NO ISSUE FOUND. ODOMETER IS AT 10340 MILES. THIS IS A DANGEROUS ISSUE AS IT COULD CAUSE MY VEHICLE TO COLLIDE WITH ANOTHER VEHICLE OR OBJECT IF NOT RESOLVED. ISSUE OCCURS WHEN VEHICLE IS STATIONARY OR IN MOTION AND OCCURS APPROXIMATELY EVERY MINUTE OR SO. IT OCCURS ON CITY STREETS AS WELL AS HIGHWAY. IT OCCURS WHILE DRIVING IN A STRAIGHT LINE OR DURING A TURN. THERE IS NO SPECIFIC DRIVING CONDITION THAT RESOLVES THE PROBLEM OR WORSENS THE PROBLEM.
Additional Notes:
WHILE THE VEHICLE'S ENGINE IS RUNNING, REGARDLESS OF THE GEAR SELECTION, THERE IS A SLIGHT JERKING OF THE STEERING WHEEL. THIS JERKING OCCURS AT RANDOM WITH NO OTHER NOTICEABLE ISSUES. THIS ISSUE IS NOT "THROWING" A CODE AND DEALERSHIP IS CLAIMING THERE IS NO ISSUE FOUND. ODOMETER IS AT 10340 MILES. THIS IS A DANGEROUS ISSUE AS IT COULD CAUSE MY VEHICLE TO COLLIDE WITH ANOTHER VEHICLE OR OBJECT IF NOT RESOLVED. ISSUE OCCURS WHEN VEHICLE IS STATIONARY OR IN MOTION AND OCCURS APPROXIMATELY EVERY MINUTE OR SO. IT OCCURS ON CITY STREETS AS WELL AS HIGHWAY. IT OCCURS WHILE DRIVING IN A STRAIGHT LINE OR DURING A TURN. THERE IS NO SPECIFIC DRIVING CONDITION THAT RESOLVES THE PROBLEM OR WORSENS THE PROBLEM.
Mfg Campaign: 11299591
Recall Date: Jan 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2019 JEEP CHEROKEE LIMITED 2.4L TURBO. DRIVING WITH CRUISE CONTROL SET THE CAR WILL SUDDENLY ACCELERATE, RPM'S WILL INCREASE BY 2000 AND WILL NOT SLOW DOWN UNTIL CRUISE IS DISENGAGED. ALSO WHILE DRIVING IN CITY IN SURFACE ROADS WITHOUT CRUISE CONTROL, THE CAR WILL JUST STOP ACCELERATING EVEN THOUGH YOU ARE DEPRESSING GAS PEDAL. CAR COMES TO A COMPLETE STOP WHILE ENGINE STILL RUNNING. HAD TO TURN OFF CAR AND WAIT A FEW MINUTES. CHECK ENGINE LIGHT CANE ON WHEN CAR WAS RESTARTED WITH MESSAGE OF "CHECK THROTTLE CONTROL SENSOR". LIGHT WENT OFF BEFORE I COULD GET IT TO DEALER. DEALER SAID THE COULD NOT FIND A CODE OR DUPLICATE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME ON 1/11/2020
Corrective Action:
2019 JEEP CHEROKEE LIMITED 2.4L TURBO. DRIVING WITH CRUISE CONTROL SET THE CAR WILL SUDDENLY ACCELERATE, RPM'S WILL INCREASE BY 2000 AND WILL NOT SLOW DOWN UNTIL CRUISE IS DISENGAGED. ALSO WHILE DRIVING IN CITY IN SURFACE ROADS WITHOUT CRUISE CONTROL, THE CAR WILL JUST STOP ACCELERATING EVEN THOUGH YOU ARE DEPRESSING GAS PEDAL. CAR COMES TO A COMPLETE STOP WHILE ENGINE STILL RUNNING. HAD TO TURN OFF CAR AND WAIT A FEW MINUTES. CHECK ENGINE LIGHT CANE ON WHEN CAR WAS RESTARTED WITH MESSAGE OF "CHECK THROTTLE CONTROL SENSOR". LIGHT WENT OFF BEFORE I COULD GET IT TO DEALER. DEALER SAID THE COULD NOT FIND A CODE OR DUPLICATE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME ON 1/11/2020
Additional Notes:
2019 JEEP CHEROKEE LIMITED 2.4L TURBO. DRIVING WITH CRUISE CONTROL SET THE CAR WILL SUDDENLY ACCELERATE, RPM'S WILL INCREASE BY 2000 AND WILL NOT SLOW DOWN UNTIL CRUISE IS DISENGAGED. ALSO WHILE DRIVING IN CITY IN SURFACE ROADS WITHOUT CRUISE CONTROL, THE CAR WILL JUST STOP ACCELERATING EVEN THOUGH YOU ARE DEPRESSING GAS PEDAL. CAR COMES TO A COMPLETE STOP WHILE ENGINE STILL RUNNING. HAD TO TURN OFF CAR AND WAIT A FEW MINUTES. CHECK ENGINE LIGHT CANE ON WHEN CAR WAS RESTARTED WITH MESSAGE OF "CHECK THROTTLE CONTROL SENSOR". LIGHT WENT OFF BEFORE I COULD GET IT TO DEALER. DEALER SAID THE COULD NOT FIND A CODE OR DUPLICATE PROBLEM. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME ON 1/11/2020
Mfg Campaign: 11299305
Recall Date: Jan 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Corrective Action:
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Additional Notes:
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Mfg Campaign: 11298992
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Corrective Action:
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Additional Notes:
VEHICLE SHUTTING OFF COMPLETELY PRIOR TO A STOP SIGN. ATTEMPTS X 3 TO RESTART VEHICLE, ACTS SLUGGISH TAKEN TO AUTO PARTS TESTED BY MACHINE . BATTERY OK ALTERNATOR OK STARTER OK HELP ONLY PROBLEMS !!!
Mfg Campaign: 11298992
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING SLOWING AND COMING TO A STOP THE VEHICLE'S BATTERY LIGHT WILL START FLASHING AND THEN THE CAR WILL STALL AND SHUT OFF. I PUT THE VEHICLE IN PARK AND TURN IT OFF FOR 15 SECONDS THEN TURN THE KEY TO START IT AGAIN AND THE CAR WILL CRANK OVER VERY SLOWLY AND SPUTTER FOR ABOUT 4 SECOND BEFORE STARTING AGAIN. THIS HAS HAPPENED 3 TIMES IN 2 WEEK. THE FIRST OCCURRENCE WAS MONDAY JAN 6 2020, 2ND WAS JAN 10TH 2020 AND THIRD WAS JAN 13TH 2020. I TOOK THE CAR TO THE DEALERSHIP FRIDAY JAN 10TH AND THEY TOLD ME THEY COULD NOT RECREATE THE ISSUE AND GAVE ME THE VEHICLE BACK. I WAS TOLD IF IT HAPPENS AGAIN THEN TO CALL BACK.
Corrective Action:
WHILE DRIVING SLOWING AND COMING TO A STOP THE VEHICLE'S BATTERY LIGHT WILL START FLASHING AND THEN THE CAR WILL STALL AND SHUT OFF. I PUT THE VEHICLE IN PARK AND TURN IT OFF FOR 15 SECONDS THEN TURN THE KEY TO START IT AGAIN AND THE CAR WILL CRANK OVER VERY SLOWLY AND SPUTTER FOR ABOUT 4 SECOND BEFORE STARTING AGAIN. THIS HAS HAPPENED 3 TIMES IN 2 WEEK. THE FIRST OCCURRENCE WAS MONDAY JAN 6 2020, 2ND WAS JAN 10TH 2020 AND THIRD WAS JAN 13TH 2020. I TOOK THE CAR TO THE DEALERSHIP FRIDAY JAN 10TH AND THEY TOLD ME THEY COULD NOT RECREATE THE ISSUE AND GAVE ME THE VEHICLE BACK. I WAS TOLD IF IT HAPPENS AGAIN THEN TO CALL BACK.
Additional Notes:
WHILE DRIVING SLOWING AND COMING TO A STOP THE VEHICLE'S BATTERY LIGHT WILL START FLASHING AND THEN THE CAR WILL STALL AND SHUT OFF. I PUT THE VEHICLE IN PARK AND TURN IT OFF FOR 15 SECONDS THEN TURN THE KEY TO START IT AGAIN AND THE CAR WILL CRANK OVER VERY SLOWLY AND SPUTTER FOR ABOUT 4 SECOND BEFORE STARTING AGAIN. THIS HAS HAPPENED 3 TIMES IN 2 WEEK. THE FIRST OCCURRENCE WAS MONDAY JAN 6 2020, 2ND WAS JAN 10TH 2020 AND THIRD WAS JAN 13TH 2020. I TOOK THE CAR TO THE DEALERSHIP FRIDAY JAN 10TH AND THEY TOLD ME THEY COULD NOT RECREATE THE ISSUE AND GAVE ME THE VEHICLE BACK. I WAS TOLD IF IT HAPPENS AGAIN THEN TO CALL BACK.
Mfg Campaign: 11299049
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 JEEP CHEROKEE LATITUDE. FIRST BOUGHT THE CAR THE HEAD LIGHTS AND TAIL LIGHTS WERE DEAD. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED, TOOK IT INTO THE DEALER FOR A TRAMISSION RECALL. RANDOMLY DRIVING DOWN A MAJOR HIGHWAY A VEHICLE JUST SHUTS OFF IN THE MIDDLE OF IN THE MIDDLE OF THE ROAD AND WOULDN'T START BACK UP FOR A FEW MINUTES WHILE I WAS STUCK IN THE MIDDLE OF THE HIGHWAY. CALLED DEALER. RADIO RANDOMLY DOESN'T WORK CORRECTLY EITHER STAYS RUNNING WHEN THE KEYS TURNED OFF CAR AND KEYS TAKEN OUT , RADIO RANDOMLY SHUTS OFF
Corrective Action:
2019 JEEP CHEROKEE LATITUDE. FIRST BOUGHT THE CAR THE HEAD LIGHTS AND TAIL LIGHTS WERE DEAD. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED, TOOK IT INTO THE DEALER FOR A TRAMISSION RECALL. RANDOMLY DRIVING DOWN A MAJOR HIGHWAY A VEHICLE JUST SHUTS OFF IN THE MIDDLE OF IN THE MIDDLE OF THE ROAD AND WOULDN'T START BACK UP FOR A FEW MINUTES WHILE I WAS STUCK IN THE MIDDLE OF THE HIGHWAY. CALLED DEALER. RADIO RANDOMLY DOESN'T WORK CORRECTLY EITHER STAYS RUNNING WHEN THE KEYS TURNED OFF CAR AND KEYS TAKEN OUT , RADIO RANDOMLY SHUTS OFF
Additional Notes:
2019 JEEP CHEROKEE LATITUDE. FIRST BOUGHT THE CAR THE HEAD LIGHTS AND TAIL LIGHTS WERE DEAD. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED, TOOK IT INTO THE DEALER FOR A TRAMISSION RECALL. RANDOMLY DRIVING DOWN A MAJOR HIGHWAY A VEHICLE JUST SHUTS OFF IN THE MIDDLE OF IN THE MIDDLE OF THE ROAD AND WOULDN'T START BACK UP FOR A FEW MINUTES WHILE I WAS STUCK IN THE MIDDLE OF THE HIGHWAY. CALLED DEALER. RADIO RANDOMLY DOESN'T WORK CORRECTLY EITHER STAYS RUNNING WHEN THE KEYS TURNED OFF CAR AND KEYS TAKEN OUT , RADIO RANDOMLY SHUTS OFF
Mfg Campaign: 11298404
Recall Date: Jan 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11298197
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] . I AM CONTACTING YOU FOR CONCERNS OF MY NEWLY PURCHASED 2019 JEEP CHEROKEE. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME ABOUT MY ENGINE STALLING WHILE OPERATING THE VEHICLE. I HAVE CONCERNS OF THIS VEHICLE CAUSING SAFETY ISSUES WHILE IN MOTION THE VEHICLE STALLED ON A MAJOR HIGHWAY LOOSING COMPLETE CONTROL AND BARELY MADE IT OUT OF THE ROAD WAY TMWITH NO WARNING THERE WAS NO ENGINE LIGHTS OR BEEPING. WHILE HAVING MY FAMILY IN IT. MY PHONE NUMBER IS [XXX]. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11298197
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE IS SHUTTING OFF FOR NO REASON. DEALER SAYS IT IS LOW OIL SENSOR SHUTTING IT DOWN. FIRST TIME THE DEALER JUST FILLED IT WITH OIL. THE SECOND TIME I BROUGHT IT IN THEY PRETENDED NOT TO REMEMBER THE FIRST TIME IT HAPPENED AND CLAIMED TO HAVE NO PAPERWORK ON IT AS THEY CLAIMED THEY JUST TOPPED IT OFF WITH OIL. I SIGNED IN ON THEIR COMPUTER SO THEY MUST HAVE THE RECORDS OF ME BEING THERE, THEY GAVE ME NO PAPERWORK THE SECOND TIME JUST TOLD ME TO DRIVE 1000 MILES AND THEY WOULD RECHECK THE OIL.
Corrective Action:
ENGINE IS SHUTTING OFF FOR NO REASON. DEALER SAYS IT IS LOW OIL SENSOR SHUTTING IT DOWN. FIRST TIME THE DEALER JUST FILLED IT WITH OIL. THE SECOND TIME I BROUGHT IT IN THEY PRETENDED NOT TO REMEMBER THE FIRST TIME IT HAPPENED AND CLAIMED TO HAVE NO PAPERWORK ON IT AS THEY CLAIMED THEY JUST TOPPED IT OFF WITH OIL. I SIGNED IN ON THEIR COMPUTER SO THEY MUST HAVE THE RECORDS OF ME BEING THERE, THEY GAVE ME NO PAPERWORK THE SECOND TIME JUST TOLD ME TO DRIVE 1000 MILES AND THEY WOULD RECHECK THE OIL.
Additional Notes:
ENGINE IS SHUTTING OFF FOR NO REASON. DEALER SAYS IT IS LOW OIL SENSOR SHUTTING IT DOWN. FIRST TIME THE DEALER JUST FILLED IT WITH OIL. THE SECOND TIME I BROUGHT IT IN THEY PRETENDED NOT TO REMEMBER THE FIRST TIME IT HAPPENED AND CLAIMED TO HAVE NO PAPERWORK ON IT AS THEY CLAIMED THEY JUST TOPPED IT OFF WITH OIL. I SIGNED IN ON THEIR COMPUTER SO THEY MUST HAVE THE RECORDS OF ME BEING THERE, THEY GAVE ME NO PAPERWORK THE SECOND TIME JUST TOLD ME TO DRIVE 1000 MILES AND THEY WOULD RECHECK THE OIL.
Mfg Campaign: 11297836
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.
Corrective Action:
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.
Additional Notes:
WHEN I ACCELERATE MY VEHICLE AFTER A STOP OR GETTING ON THE HIGHWAY, IT STALLS AND OR STUTTERS. THIS IS A MAJOR SAFETY CONCERN. I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WOULD NOT ACCELERATE WHEN I HAD MY FOOT ON THE GAS.
Mfg Campaign: 11297595
Recall Date: Jan 7, 2020
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