Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED
Corrective Action:
THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED
Additional Notes:
THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED
Mfg Campaign: 11306388
Recall Date: Jan 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED
Corrective Action:
THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED
Additional Notes:
THE JEEP COMES WITH THE FEATURE OF WHEN U COME TO A STOP SIGN OR STOP FOR ANY TIME THE MOTOR SHUTS OFF AND RESUMES WHEN THE GAS PEDAL IS PRESSED. MY WIFE VEHICLE'S HAD A EXCLAMATION POINT LIGHT COME ON SO SHE TOOK IT TO THE DEALERSHIP AND THEY PUT IT ON A COMPUTER AND FOUND NOTHING WRONG. THAT'S SAME VERY NIGHT SHE WAS DRIVING AND SUDDENLY HER MOTOR JUST SHUTS OFF AL.OST CAUSING A ACCIDENT. SHE HAD TO PULL OFF THE ROAD AND AFTER MULTIPLE TRIES OF TURNING THE KEY ON AND OFF IT FINALLY RESTARTED
Mfg Campaign: 11306388
Recall Date: Jan 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Corrective Action:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Additional Notes:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Mfg Campaign: 11301801
Recall Date: Jan 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Corrective Action:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Additional Notes:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Mfg Campaign: 11301801
Recall Date: Jan 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Corrective Action:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Additional Notes:
CAR STALLS WHILE DRIVING. WHEN LETTING OFF THE ACCELERATOR, THE CAR WILL MAKE A BEEPING SOUND AND CAR DIES. IT TAKES A COUPLE TRIES TO GET THE CAR RESTARTED. THIS ONLY HAPPENS WHILE CAR IS COLD. ONCE IT IS RUNNING FOR A WHILE IT DOESN'T SEEM TO DIE. SEEMS RELATED TO THE COMPLAINTS OF RECALL U87.
Mfg Campaign: 11301801
Recall Date: Jan 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE HAD SEVERAL ISSUES WITH THIS CHEROKEE, MY OIL PRESSURE LIGHT WOULD COME ON WHEN I WOULD TAKE SUDDEN TURN, I TOOK IT IN TO MY LOCAL DEALER AND THEY STATED TO START AN OIL CONSUMPTION TEST, IT APPEARS THE MOTOR EQUIPPED IN THE CHEROKEE WAS BURNING OIL AND THEY COULDN'T DETERMINE WHERE THE OIL WAS GOING, ALSO DURING THIS TIME, MY 'SERVICE SHIFTER' LIGHT CAME ON MY DASH AND ALL OF THE SHIFTER LIGHTS WOULD COME ON AT THE SAME TIME, THIS WOULD HAPPEN PERIODICALLY, THEY DECIDED THEY NEEDED TO REPLACE MOTOR DUE TO THE OIL ISSUE, I ASKED ABOUT THE SERVICE SHIFTER ISSUE, THEY STATED THAT THEY COULD NOT FIND ANY FAULTS WITH THE SERVICE SHIFTER, SURE ENOUGH 3 WEEKS LATER MY SERVICE SHIFTER LIGHT CAME ON AGAIN AND WOULDN'T GO OFF, I WAS UNABLE TO TELL WHICH GEAR I WAS IN BECAUSE OF THIS BECAUSE OF ALL OF THE GEAR LIGHTS WERE ON SIMULTANEOUSLY, NEEDLESS TO SAY, THE DEALER DOES NOT HAVE AN ANSWER FOR THIS ISSUE, I WOULD LIKE TO REQUEST THIS ISSUE BE DOCUMENTED AND REPAIRED OR RECALLED.
Corrective Action:
HAVE HAD SEVERAL ISSUES WITH THIS CHEROKEE, MY OIL PRESSURE LIGHT WOULD COME ON WHEN I WOULD TAKE SUDDEN TURN, I TOOK IT IN TO MY LOCAL DEALER AND THEY STATED TO START AN OIL CONSUMPTION TEST, IT APPEARS THE MOTOR EQUIPPED IN THE CHEROKEE WAS BURNING OIL AND THEY COULDN'T DETERMINE WHERE THE OIL WAS GOING, ALSO DURING THIS TIME, MY 'SERVICE SHIFTER' LIGHT CAME ON MY DASH AND ALL OF THE SHIFTER LIGHTS WOULD COME ON AT THE SAME TIME, THIS WOULD HAPPEN PERIODICALLY, THEY DECIDED THEY NEEDED TO REPLACE MOTOR DUE TO THE OIL ISSUE, I ASKED ABOUT THE SERVICE SHIFTER ISSUE, THEY STATED THAT THEY COULD NOT FIND ANY FAULTS WITH THE SERVICE SHIFTER, SURE ENOUGH 3 WEEKS LATER MY SERVICE SHIFTER LIGHT CAME ON AGAIN AND WOULDN'T GO OFF, I WAS UNABLE TO TELL WHICH GEAR I WAS IN BECAUSE OF THIS BECAUSE OF ALL OF THE GEAR LIGHTS WERE ON SIMULTANEOUSLY, NEEDLESS TO SAY, THE DEALER DOES NOT HAVE AN ANSWER FOR THIS ISSUE, I WOULD LIKE TO REQUEST THIS ISSUE BE DOCUMENTED AND REPAIRED OR RECALLED.
Additional Notes:
HAVE HAD SEVERAL ISSUES WITH THIS CHEROKEE, MY OIL PRESSURE LIGHT WOULD COME ON WHEN I WOULD TAKE SUDDEN TURN, I TOOK IT IN TO MY LOCAL DEALER AND THEY STATED TO START AN OIL CONSUMPTION TEST, IT APPEARS THE MOTOR EQUIPPED IN THE CHEROKEE WAS BURNING OIL AND THEY COULDN'T DETERMINE WHERE THE OIL WAS GOING, ALSO DURING THIS TIME, MY 'SERVICE SHIFTER' LIGHT CAME ON MY DASH AND ALL OF THE SHIFTER LIGHTS WOULD COME ON AT THE SAME TIME, THIS WOULD HAPPEN PERIODICALLY, THEY DECIDED THEY NEEDED TO REPLACE MOTOR DUE TO THE OIL ISSUE, I ASKED ABOUT THE SERVICE SHIFTER ISSUE, THEY STATED THAT THEY COULD NOT FIND ANY FAULTS WITH THE SERVICE SHIFTER, SURE ENOUGH 3 WEEKS LATER MY SERVICE SHIFTER LIGHT CAME ON AGAIN AND WOULDN'T GO OFF, I WAS UNABLE TO TELL WHICH GEAR I WAS IN BECAUSE OF THIS BECAUSE OF ALL OF THE GEAR LIGHTS WERE ON SIMULTANEOUSLY, NEEDLESS TO SAY, THE DEALER DOES NOT HAVE AN ANSWER FOR THIS ISSUE, I WOULD LIKE TO REQUEST THIS ISSUE BE DOCUMENTED AND REPAIRED OR RECALLED.
Mfg Campaign: 11301851
Recall Date: Jan 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEP CHEROKEE STALLED WHILE DRIVING, IN MOTION ON STATE HIGHWAY, OIL LIGHT CAME ON SIMULTANEOUSLY, CAUSING POWER STEERING TO FAIL, FINALLY AFTER SEVERAL ATTEMPTS MOTOR RESTARTED BUT AUTO WOULD NOT ENGAGE DRIVE, HAD TO TURN OFF ENGINE AND RESTART X3,, THIS HAS HAPPENED 3 TIME TODAY 1/24/2020
Corrective Action:
2018 JEEP CHEROKEE STALLED WHILE DRIVING, IN MOTION ON STATE HIGHWAY, OIL LIGHT CAME ON SIMULTANEOUSLY, CAUSING POWER STEERING TO FAIL, FINALLY AFTER SEVERAL ATTEMPTS MOTOR RESTARTED BUT AUTO WOULD NOT ENGAGE DRIVE, HAD TO TURN OFF ENGINE AND RESTART X3,, THIS HAS HAPPENED 3 TIME TODAY 1/24/2020
Additional Notes:
2018 JEEP CHEROKEE STALLED WHILE DRIVING, IN MOTION ON STATE HIGHWAY, OIL LIGHT CAME ON SIMULTANEOUSLY, CAUSING POWER STEERING TO FAIL, FINALLY AFTER SEVERAL ATTEMPTS MOTOR RESTARTED BUT AUTO WOULD NOT ENGAGE DRIVE, HAD TO TURN OFF ENGINE AND RESTART X3,, THIS HAS HAPPENED 3 TIME TODAY 1/24/2020
Mfg Campaign: 11301630
Recall Date: Jan 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE IN MOTION, ALL THE INDICATOR LIGHTS FOR MY SHIFTER TURNED ON AND SERVICE SHIFTER WARNING WAS ILLUMINATED ON MY CLUSTER. ONCE I STOPPED AND TURNED OFF THE VEHICLE, THE CONDITION CLEARED AND WENT AWAY. THIS HAS OCCURRED TO ME ABOUT 6 TO 8 TIMES IN THE LAST 6 MONTHS OR SO, SOME HAVE BEEN WHILE DRIVING, AND IT DOESN'T MATTER THE TYPE OF ROAD I HAVE BEEN ON WHEN IT HAPPENS, AND SOME HAVE BEEN WHEN I START THE VEHICLE AND IT IMMEDIATELY SHOWS UP. THE DEALERSHIP I TOOK MY VEHICLE IN TO GET THE PROBLEM DIAGNOSED, WHICH IS WEST HILLS CHRYSLER JEEP DODGE RAM, IN BREMERTON WASHINGTON, MENTIONED AFTER I ASKED IF THIS WAS A COMMON THING THAT THEY WERE DOING ABOUT A REPAIR A WEEK FOR THIS ISSUE.
Corrective Action:
WHILE IN MOTION, ALL THE INDICATOR LIGHTS FOR MY SHIFTER TURNED ON AND SERVICE SHIFTER WARNING WAS ILLUMINATED ON MY CLUSTER. ONCE I STOPPED AND TURNED OFF THE VEHICLE, THE CONDITION CLEARED AND WENT AWAY. THIS HAS OCCURRED TO ME ABOUT 6 TO 8 TIMES IN THE LAST 6 MONTHS OR SO, SOME HAVE BEEN WHILE DRIVING, AND IT DOESN'T MATTER THE TYPE OF ROAD I HAVE BEEN ON WHEN IT HAPPENS, AND SOME HAVE BEEN WHEN I START THE VEHICLE AND IT IMMEDIATELY SHOWS UP. THE DEALERSHIP I TOOK MY VEHICLE IN TO GET THE PROBLEM DIAGNOSED, WHICH IS WEST HILLS CHRYSLER JEEP DODGE RAM, IN BREMERTON WASHINGTON, MENTIONED AFTER I ASKED IF THIS WAS A COMMON THING THAT THEY WERE DOING ABOUT A REPAIR A WEEK FOR THIS ISSUE.
Additional Notes:
WHILE IN MOTION, ALL THE INDICATOR LIGHTS FOR MY SHIFTER TURNED ON AND SERVICE SHIFTER WARNING WAS ILLUMINATED ON MY CLUSTER. ONCE I STOPPED AND TURNED OFF THE VEHICLE, THE CONDITION CLEARED AND WENT AWAY. THIS HAS OCCURRED TO ME ABOUT 6 TO 8 TIMES IN THE LAST 6 MONTHS OR SO, SOME HAVE BEEN WHILE DRIVING, AND IT DOESN'T MATTER THE TYPE OF ROAD I HAVE BEEN ON WHEN IT HAPPENS, AND SOME HAVE BEEN WHEN I START THE VEHICLE AND IT IMMEDIATELY SHOWS UP. THE DEALERSHIP I TOOK MY VEHICLE IN TO GET THE PROBLEM DIAGNOSED, WHICH IS WEST HILLS CHRYSLER JEEP DODGE RAM, IN BREMERTON WASHINGTON, MENTIONED AFTER I ASKED IF THIS WAS A COMMON THING THAT THEY WERE DOING ABOUT A REPAIR A WEEK FOR THIS ISSUE.
Mfg Campaign: 11300780
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
RECENTLY MY SON WAS COMPLAINING ABOUT DIFFICULTY BUCKLING HIS SEAT BELT. UPON INSPECTION, I NOTICED THAT HIS SEAT BELT WAS FRAYED IN SEVERAL PLACES. IT IS NOW FRAYED HALF WAY THROUGH THE WIDTH. I THOUGHT MAYBE HE WAS BEING TO ROUGH WITH THE SEATBELT, UNTIL I NOTICED MY OLDER SONS SEATBELT WAS DOING THE SAME THING. TO AVOID USING THE SEATBELTS FURTHER, I HAVE HAD TO MOVE MY YOUNGEST SON TO THE MIDDLE AND MY OLDEST TO THE FRONT PASSENGER.*DT CONSUMER STATED SHE WAS NOT SURE IF THERE WAS DAMAGE TO THE WIRING.*JB
Corrective Action:
RECENTLY MY SON WAS COMPLAINING ABOUT DIFFICULTY BUCKLING HIS SEAT BELT. UPON INSPECTION, I NOTICED THAT HIS SEAT BELT WAS FRAYED IN SEVERAL PLACES. IT IS NOW FRAYED HALF WAY THROUGH THE WIDTH. I THOUGHT MAYBE HE WAS BEING TO ROUGH WITH THE SEATBELT, UNTIL I NOTICED MY OLDER SONS SEATBELT WAS DOING THE SAME THING. TO AVOID USING THE SEATBELTS FURTHER, I HAVE HAD TO MOVE MY YOUNGEST SON TO THE MIDDLE AND MY OLDEST TO THE FRONT PASSENGER.*DT CONSUMER STATED SHE WAS NOT SURE IF THERE WAS DAMAGE TO THE WIRING.*JB
Additional Notes:
RECENTLY MY SON WAS COMPLAINING ABOUT DIFFICULTY BUCKLING HIS SEAT BELT. UPON INSPECTION, I NOTICED THAT HIS SEAT BELT WAS FRAYED IN SEVERAL PLACES. IT IS NOW FRAYED HALF WAY THROUGH THE WIDTH. I THOUGHT MAYBE HE WAS BEING TO ROUGH WITH THE SEATBELT, UNTIL I NOTICED MY OLDER SONS SEATBELT WAS DOING THE SAME THING. TO AVOID USING THE SEATBELTS FURTHER, I HAVE HAD TO MOVE MY YOUNGEST SON TO THE MIDDLE AND MY OLDEST TO THE FRONT PASSENGER.*DT CONSUMER STATED SHE WAS NOT SURE IF THERE WAS DAMAGE TO THE WIRING.*JB
Mfg Campaign: 11300979
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.
Corrective Action:
TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.
Additional Notes:
TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.
Mfg Campaign: 11300224
Recall Date: Jan 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.
Corrective Action:
TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.
Additional Notes:
TURNED ON THE VEHICLE AND IMMEDIATELY ALL THE RED LIGHTS WERE LIT UP ON THE GEAR SHIFTER. IT SAID SERVICE SHIFTER AND WOULD NOT MOVE TO A DIFFERENT SCREEN. CONCERNED ABOUT THIS I GOOGLED IT, AND FOLLOWED INSTRUCTIONS TO RESET. I TURNED THE CAR OFF AND WAITED 30 SECONDS, TURNED IT BACK ON, NOTHING SO I DROVE AWAY. 10 MILES LATER THE CAR DINGS, SERVICE SHIFTER, AND THE SHIFT LIGHTS WERE ALL LIT UP AGAIN. I PARKED, TURNED THE CAR AND FOLLOWED THE SAME PROCEDURE. WITHIN 6 MILES IT DID IT AGAIN. THIS SEEMS TO BE A PROBLEM WITH JEEP CHEROKEE'S AND IT IS NOT JUST THE 2018 MODEL YEARS, IT SEEMS TO BE SO COMMON THAT JEEP PERFORMED A RECALL ON OTHER CHEROKEE YEARS.
Mfg Campaign: 11300224
Recall Date: Jan 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING THE VEHICLE AT 32,128 MILES AND GOT A SERVICE MESSAGE THAT SAID 'SERVICE SHIFTER'. I CONTACTED MY DEALERSHIP AND THEY SAID IT IS AN ISSUE THEY'VE SEEN BEFORE. I WAS ON A CITY STREET, I GOT TO A PARKING LOT AS SOON AS POSSIBLE. CALLED THE DEALERSHIP BEFORE SHIFTING TO PARK, OR TURNING THE CAR OFF. THEY INFORMED ME THAT BY TURNING THE CAR OFF, THE LIGHT SHOULD DISAPPEAR WHEN I TURNED IT BACK ON. WHEN I TURNED MY CAR ON AFTER TURNING IT ON, THE LIGHT WAS GONE.
Corrective Action:
I WAS DRIVING THE VEHICLE AT 32,128 MILES AND GOT A SERVICE MESSAGE THAT SAID 'SERVICE SHIFTER'. I CONTACTED MY DEALERSHIP AND THEY SAID IT IS AN ISSUE THEY'VE SEEN BEFORE. I WAS ON A CITY STREET, I GOT TO A PARKING LOT AS SOON AS POSSIBLE. CALLED THE DEALERSHIP BEFORE SHIFTING TO PARK, OR TURNING THE CAR OFF. THEY INFORMED ME THAT BY TURNING THE CAR OFF, THE LIGHT SHOULD DISAPPEAR WHEN I TURNED IT BACK ON. WHEN I TURNED MY CAR ON AFTER TURNING IT ON, THE LIGHT WAS GONE.
Additional Notes:
I WAS DRIVING THE VEHICLE AT 32,128 MILES AND GOT A SERVICE MESSAGE THAT SAID 'SERVICE SHIFTER'. I CONTACTED MY DEALERSHIP AND THEY SAID IT IS AN ISSUE THEY'VE SEEN BEFORE. I WAS ON A CITY STREET, I GOT TO A PARKING LOT AS SOON AS POSSIBLE. CALLED THE DEALERSHIP BEFORE SHIFTING TO PARK, OR TURNING THE CAR OFF. THEY INFORMED ME THAT BY TURNING THE CAR OFF, THE LIGHT SHOULD DISAPPEAR WHEN I TURNED IT BACK ON. WHEN I TURNED MY CAR ON AFTER TURNING IT ON, THE LIGHT WAS GONE.
Mfg Campaign: 11298297
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH
Corrective Action:
MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH
Additional Notes:
MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH
Mfg Campaign: 11297846
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH
Corrective Action:
MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH
Additional Notes:
MY GEAR SHIFTER LIGHTS ALL LIGHT UP AND THE DISPLAY ON MY DASH BOARD SAID SERVICE SHIFTER THIS HAPPENED WHILE DRIVING AT 35 MPH
Mfg Campaign: 11297846
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER A FEW ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED INTERMITTENTLY WHILE DRIVING TO A SAFER LOCATION. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT CALLED FUCCILLO DODGE CHRYSLER JEEP (LOCATED AT 10329 US RT 11, ADAMS, NY 13605, 844-353-7100) AND WAS INFORMED THAT THE VEHICLE TENDED TO BURN MORE OIL THAN NECESSARY, WHICH CAUSED IT TO SHUT OFF. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WAS NOTHING TO INFORM THEM OF LOW OIL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER A FEW ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED INTERMITTENTLY WHILE DRIVING TO A SAFER LOCATION. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT CALLED FUCCILLO DODGE CHRYSLER JEEP (LOCATED AT 10329 US RT 11, ADAMS, NY 13605, 844-353-7100) AND WAS INFORMED THAT THE VEHICLE TENDED TO BURN MORE OIL THAN NECESSARY, WHICH CAUSED IT TO SHUT OFF. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WAS NOTHING TO INFORM THEM OF LOW OIL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER A FEW ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT STALLED INTERMITTENTLY WHILE DRIVING TO A SAFER LOCATION. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT CALLED FUCCILLO DODGE CHRYSLER JEEP (LOCATED AT 10329 US RT 11, ADAMS, NY 13605, 844-353-7100) AND WAS INFORMED THAT THE VEHICLE TENDED TO BURN MORE OIL THAN NECESSARY, WHICH CAUSED IT TO SHUT OFF. THE DEALER ALSO INFORMED THE CONTACT THAT THERE WAS NOTHING TO INFORM THEM OF LOW OIL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11297300
Recall Date: Jan 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT COMES ON AND P R N D ALL LIGHT UP RED. WAS SENT IN LESS THAN A YEAR AGO. DEALER CHANGED SOME TYPE OF WIRING HARNESS IN THE TRANSMISSION. AND FLASHED THE TRANSMISSION. WEEK LATER JEEP BECAME VERY HESITANT AND STARTED SHIFTING REALLY HARD. WAS SENT BACK TO DEALER. IT WAS THEN NOTED TRANSMISSION NEEDED A UPDATE, NOW 6-8 MONTHS LATER THE SAME ISSUE IS RE-OCCURRING. THIS IS ISSUE IS OCCURING IN 100-1000'S OF JEEP CHEROKEES THIS MODEL. SO I AM NOT THE ONLY ONE THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. THANK YOU
Corrective Action:
SERVICE SHIFTER LIGHT COMES ON AND P R N D ALL LIGHT UP RED. WAS SENT IN LESS THAN A YEAR AGO. DEALER CHANGED SOME TYPE OF WIRING HARNESS IN THE TRANSMISSION. AND FLASHED THE TRANSMISSION. WEEK LATER JEEP BECAME VERY HESITANT AND STARTED SHIFTING REALLY HARD. WAS SENT BACK TO DEALER. IT WAS THEN NOTED TRANSMISSION NEEDED A UPDATE, NOW 6-8 MONTHS LATER THE SAME ISSUE IS RE-OCCURRING. THIS IS ISSUE IS OCCURING IN 100-1000'S OF JEEP CHEROKEES THIS MODEL. SO I AM NOT THE ONLY ONE THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. THANK YOU
Additional Notes:
SERVICE SHIFTER LIGHT COMES ON AND P R N D ALL LIGHT UP RED. WAS SENT IN LESS THAN A YEAR AGO. DEALER CHANGED SOME TYPE OF WIRING HARNESS IN THE TRANSMISSION. AND FLASHED THE TRANSMISSION. WEEK LATER JEEP BECAME VERY HESITANT AND STARTED SHIFTING REALLY HARD. WAS SENT BACK TO DEALER. IT WAS THEN NOTED TRANSMISSION NEEDED A UPDATE, NOW 6-8 MONTHS LATER THE SAME ISSUE IS RE-OCCURRING. THIS IS ISSUE IS OCCURING IN 100-1000'S OF JEEP CHEROKEES THIS MODEL. SO I AM NOT THE ONLY ONE THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. THANK YOU
Mfg Campaign: 11297260
Recall Date: Jan 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
RACK AND PINION COMPLETELY BROKE WITH ONLY 37,000 MILES
Corrective Action:
RACK AND PINION COMPLETELY BROKE WITH ONLY 37,000 MILES
Additional Notes:
RACK AND PINION COMPLETELY BROKE WITH ONLY 37,000 MILES
Mfg Campaign: 11296984
Recall Date: Jan 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT COMES ON AND THEY CAN HOOK IT UP TO THE MACHINE BECAUSE NOTHING COMES ON WHEN THEY PLUG COMPUTER IN TO THE CAR.
Corrective Action:
SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT COMES ON AND THEY CAN HOOK IT UP TO THE MACHINE BECAUSE NOTHING COMES ON WHEN THEY PLUG COMPUTER IN TO THE CAR.
Additional Notes:
SERVICE SHIFTER KEEPS COMING ON MY CAR WHILE I'M DRIVING SINCE I BOUGHT IT AND IT LIGHTS UP ALL RED NEXT TO THE P R N D AND YOU CAN'T SEE YOUR MPH ON THE SCREEN OR TELL WHAT GEAR YOU ARE IN. I HAVE TO PULL OVER TURN MY CAR OFF AND OPEN MY DOOR AND THEN RESTART IT FOR IT TO GO AWAY. SOMETIMES IT COMES RIGHT BACK ON. I TOLD DEALERSHIP AND THEY SAID THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT COMES ON AND THEY CAN HOOK IT UP TO THE MACHINE BECAUSE NOTHING COMES ON WHEN THEY PLUG COMPUTER IN TO THE CAR.
Mfg Campaign: 11291965
Recall Date: Dec 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.
Corrective Action:
I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.
Additional Notes:
I TURNED MY JEEP ON, PUT IT INTO DRIVE AND THE SCREEN SAYS SERVICE SHIFTER. ALL LIGHTS ON SHORTER ARE ON.
Mfg Campaign: 11291531
Recall Date: Dec 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Corrective Action:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Additional Notes:
I HAVE A 2018 JEEP CHEROKEE WITH UNDER 30,000 MILES ON IT. MY CAR'S STALLED IN THE MIDDLE OF AN INTERSECTION WHILE TAKING A RIGHT TURN. MY BRAKES AND STEERING WERE LOCKED, CAUSING ME TO DRIFT UP ON TO A CURB AND HIT A SIGN. NO WARNING OR INDICATOR LIGHTS CAME ON IN THE CAR PRIOR TO THIS. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I AM LEASING THE CAR FROM. I WAS TOLD THAT THIS IS COMMON WITH JEEPS, THAT THE CAR WILL BURN THROUGH OIL VERY QUICKLY, THAT NO LOW OIL INDICATOR LIGHT WILL COME ON, AND THAT THE ENGINE WILL SHUT DOWN AS A 'SAFETY FEATURE.' I WAS TOLD THAT THERE IS NOTHING I CAN DO TO PROTECT MYSELF BEYOND GETTING OIL CHANGES EVERY 3K MILES AND THAT IT 'SHOULD' BE FINE. AGAIN, THERE IS ABSOLUTELY NO WARNING THAT THE CAR WILL SHUT DOWN OR THAT THERE IS AN ISSUE PRIOR TO IT TURNING OFF WHILE IN MOTION. THE CAR SHUTTING OFF WHILE IN MOTION WAS REFERRED TO AS A SAFETY FEATURE BY THE DEALERSHIP WHO WOULD ONLY OFFER ME AN OIL CHANGE AS A FIX.
Mfg Campaign: 11291548
Recall Date: Dec 27, 2019
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