Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Corrective Action:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Additional Notes:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Mfg Campaign: 11173669
Recall Date: Feb 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Corrective Action:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Additional Notes:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Mfg Campaign: 11173669
Recall Date: Feb 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Corrective Action:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Additional Notes:
THREE TIMES WHILE ACTIVELY MOVING IN TRAFFIC, THE VEHICLE HAS SHUT OFF WITHOUT WARNING. THE VEHICLE HAS BEEN ABLE TO BE STOPPED SAFELY AND PLACED INTO PARK. THE ELECTRICAL WORKS SO HAZARD LIGHTS HAVE BEEN ABLE TO BE ENGAGED. HOWEVER, THE VEHICLE FAILS TO RESTART ON THE FIRST FEW ATTEMPTS. ULTIMATELY IT WILL RESTART. THE SERVICE REP INDICATED THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND HE HAS SEEN A LOT OF THIS ON THIS MODEL. HE NOTED THE ENGINE HAS LOOSE TOLERANCES TO ACHIEVE THE MILEAGE RATING. AS A RESULT IT LOOSES OIL RAPIDLY. AND JEEP IMPLEMENTED ENGINE SENSORS TO STOP THE ENGINE WHEN THE OIL IS LOW. THE SENSORS DO NOT TAKE INTO ACCOUNT IF THE VEHICLE IS MOVING OR AT WHAT SPEEDS. I CALLED THE DEALER ABOUT THIS EXTREMELY DANGEROUS SITUATION IMMEDIATELY, TO WHICH WE GOT AN ANSWER TO DROP IT OFF, THEY WILL HAVE TO LOOK AT IT WHEN THEY GET TO IT. THIS VENDOR AND VEHICLE HAVE HAD OVER A DOZEN SIGNIFICANT RECALLS AND NEED TO BE TAKEN OFF THE ROAD.
Mfg Campaign: 11173669
Recall Date: Feb 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WAS IN MOTION GOING TO STOP AND STALLED GOING 15 MILES PER HOUR. LOST POWER BRAKES POWER STEERING AND ALMOST WAS UNABLE TO STOP HAD TO VEER OFF ROAD TO AVOID GOING INTO INTERSECTION. CAR STARTED UP AGAIN AFTER 2ND ATTEMPT. TOOK IT TO THE DEALER. THEY CHECKED THE OIL AND SAID THE OIL WASN'T READING ON THE DIPSTICK. IT HAD BEEN LESS THAN 4,000 MILES SINCE MY LAST OIL CHANGE. AFTER DOING AN OIL CHANGE THEN DOING AN OIL CONSUMPTION TEST AFTER ONLY 1000 MILES MY VECHICLE SHOWED THAT IT USED 1/2 QUART OF OIL. THIS HAS BEEN AN ONGOING ISSUE THEY HAVE HAD WITH 2.4 ENGINE WHICH HAS BEEN KNOWN BY CHRYSLER, HOWEVER THEIR NEGLIGENCE OF NOT NOTIFYING THE PUBLIC OR CORRECTING THE ISSUE IS GOING TO CAUSE INJURY AND HARM NOT ONLY TO THE PEOPLE THAT ARE DRIVING THESE VEHICLES BUT ALSO ANYONE THAT IS IN THE WAY OF THE VEHICLE WHEN IT DOES NOT STOP. I WAS INFORMED THAT IT IS ACCEPTABLE TO LOOSE 1/2 QUART EVERY 1000 MILES. BUT WHEN BUYING THE VEHICLE I WAS TOLD THAT THE OIL LIFE GAUGE WOULD INSTRUCT ME WHEN IT WAS TIME FOR AN OIL CHANGE APPROX EVERY 5000-6000MILES. GOING BY THAT I STILL HAD OVER 50% OIL LIFE WHEN MY CAR STALLED AND I HAD NO OIL READING ON THE DIPSTICK. AS I HAVE BEEN READING UP ON THIS ISSUE THAT HAS BEEN REPORTED SEVERAL TIMES I LEARNED THAT THE CAR STALLS AS A SAFETY MECHANISM TO AVOID HARMING THE ENGINE. IT HAS BEEN HAPPENING FOR YEARS. WHAT ARE THEY GOING TO DO TO PROTECT THE PEOPLE THAT ARE IN THE VEHICLES.
Corrective Action:
MY CAR WAS IN MOTION GOING TO STOP AND STALLED GOING 15 MILES PER HOUR. LOST POWER BRAKES POWER STEERING AND ALMOST WAS UNABLE TO STOP HAD TO VEER OFF ROAD TO AVOID GOING INTO INTERSECTION. CAR STARTED UP AGAIN AFTER 2ND ATTEMPT. TOOK IT TO THE DEALER. THEY CHECKED THE OIL AND SAID THE OIL WASN'T READING ON THE DIPSTICK. IT HAD BEEN LESS THAN 4,000 MILES SINCE MY LAST OIL CHANGE. AFTER DOING AN OIL CHANGE THEN DOING AN OIL CONSUMPTION TEST AFTER ONLY 1000 MILES MY VECHICLE SHOWED THAT IT USED 1/2 QUART OF OIL. THIS HAS BEEN AN ONGOING ISSUE THEY HAVE HAD WITH 2.4 ENGINE WHICH HAS BEEN KNOWN BY CHRYSLER, HOWEVER THEIR NEGLIGENCE OF NOT NOTIFYING THE PUBLIC OR CORRECTING THE ISSUE IS GOING TO CAUSE INJURY AND HARM NOT ONLY TO THE PEOPLE THAT ARE DRIVING THESE VEHICLES BUT ALSO ANYONE THAT IS IN THE WAY OF THE VEHICLE WHEN IT DOES NOT STOP. I WAS INFORMED THAT IT IS ACCEPTABLE TO LOOSE 1/2 QUART EVERY 1000 MILES. BUT WHEN BUYING THE VEHICLE I WAS TOLD THAT THE OIL LIFE GAUGE WOULD INSTRUCT ME WHEN IT WAS TIME FOR AN OIL CHANGE APPROX EVERY 5000-6000MILES. GOING BY THAT I STILL HAD OVER 50% OIL LIFE WHEN MY CAR STALLED AND I HAD NO OIL READING ON THE DIPSTICK. AS I HAVE BEEN READING UP ON THIS ISSUE THAT HAS BEEN REPORTED SEVERAL TIMES I LEARNED THAT THE CAR STALLS AS A SAFETY MECHANISM TO AVOID HARMING THE ENGINE. IT HAS BEEN HAPPENING FOR YEARS. WHAT ARE THEY GOING TO DO TO PROTECT THE PEOPLE THAT ARE IN THE VEHICLES.
Additional Notes:
MY CAR WAS IN MOTION GOING TO STOP AND STALLED GOING 15 MILES PER HOUR. LOST POWER BRAKES POWER STEERING AND ALMOST WAS UNABLE TO STOP HAD TO VEER OFF ROAD TO AVOID GOING INTO INTERSECTION. CAR STARTED UP AGAIN AFTER 2ND ATTEMPT. TOOK IT TO THE DEALER. THEY CHECKED THE OIL AND SAID THE OIL WASN'T READING ON THE DIPSTICK. IT HAD BEEN LESS THAN 4,000 MILES SINCE MY LAST OIL CHANGE. AFTER DOING AN OIL CHANGE THEN DOING AN OIL CONSUMPTION TEST AFTER ONLY 1000 MILES MY VECHICLE SHOWED THAT IT USED 1/2 QUART OF OIL. THIS HAS BEEN AN ONGOING ISSUE THEY HAVE HAD WITH 2.4 ENGINE WHICH HAS BEEN KNOWN BY CHRYSLER, HOWEVER THEIR NEGLIGENCE OF NOT NOTIFYING THE PUBLIC OR CORRECTING THE ISSUE IS GOING TO CAUSE INJURY AND HARM NOT ONLY TO THE PEOPLE THAT ARE DRIVING THESE VEHICLES BUT ALSO ANYONE THAT IS IN THE WAY OF THE VEHICLE WHEN IT DOES NOT STOP. I WAS INFORMED THAT IT IS ACCEPTABLE TO LOOSE 1/2 QUART EVERY 1000 MILES. BUT WHEN BUYING THE VEHICLE I WAS TOLD THAT THE OIL LIFE GAUGE WOULD INSTRUCT ME WHEN IT WAS TIME FOR AN OIL CHANGE APPROX EVERY 5000-6000MILES. GOING BY THAT I STILL HAD OVER 50% OIL LIFE WHEN MY CAR STALLED AND I HAD NO OIL READING ON THE DIPSTICK. AS I HAVE BEEN READING UP ON THIS ISSUE THAT HAS BEEN REPORTED SEVERAL TIMES I LEARNED THAT THE CAR STALLS AS A SAFETY MECHANISM TO AVOID HARMING THE ENGINE. IT HAS BEEN HAPPENING FOR YEARS. WHAT ARE THEY GOING TO DO TO PROTECT THE PEOPLE THAT ARE IN THE VEHICLES.
Mfg Campaign: 11173618
Recall Date: Feb 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE HAVE HAD THIS JEEP FOR ONE YEAR. THE THE FIRST REPAIR WAS TO SERVICE THE BRAKES SYSTEM AFTER 1200 MILES. TODAY SAME THING AGAIN. I GOT IN MY JEEP TO RUN AN ERRAND AND STARTED THE CAR PRESSED ON THE BRAKE TO PLACE THE CAR IN REVERSE AND HEAR A HISSING SOUND UNDER THE DASH. THE BRAKE BOOSTER FAILED AGAIN I KNOW THIS BECAUSE ITS HAPPENED AT 1200 MILES ALSO AND THE DEALER REPLACED IT ALREADY.
Corrective Action:
WE HAVE HAD THIS JEEP FOR ONE YEAR. THE THE FIRST REPAIR WAS TO SERVICE THE BRAKES SYSTEM AFTER 1200 MILES. TODAY SAME THING AGAIN. I GOT IN MY JEEP TO RUN AN ERRAND AND STARTED THE CAR PRESSED ON THE BRAKE TO PLACE THE CAR IN REVERSE AND HEAR A HISSING SOUND UNDER THE DASH. THE BRAKE BOOSTER FAILED AGAIN I KNOW THIS BECAUSE ITS HAPPENED AT 1200 MILES ALSO AND THE DEALER REPLACED IT ALREADY.
Additional Notes:
WE HAVE HAD THIS JEEP FOR ONE YEAR. THE THE FIRST REPAIR WAS TO SERVICE THE BRAKES SYSTEM AFTER 1200 MILES. TODAY SAME THING AGAIN. I GOT IN MY JEEP TO RUN AN ERRAND AND STARTED THE CAR PRESSED ON THE BRAKE TO PLACE THE CAR IN REVERSE AND HEAR A HISSING SOUND UNDER THE DASH. THE BRAKE BOOSTER FAILED AGAIN I KNOW THIS BECAUSE ITS HAPPENED AT 1200 MILES ALSO AND THE DEALER REPLACED IT ALREADY.
Mfg Campaign: 11173196
Recall Date: Jan 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2017 JEEP CHEROKEE STALLS ON RIGHT HAND TURNS USUALLY WITH AN INCLINE, BUT TWO DAYS AGO ON THE LEVEL SECONDARY ROAD IT STALLED . THERE IS AN OIL CONSUMPTION, OIL SENSOR, OR OIL PUMP PROBLEM WITH THESE CARS. THIS IS A VERY UNSAFE AND DANGEROUS FAIL SAFE. WHEN THE CAR SHUTS OFF DRIVER AND OCCUPANTS ARE AT RISK OF REAR END COLLISION. PROBLEM HAS HAPPENED 6 TIMES TO US.
Corrective Action:
2017 JEEP CHEROKEE STALLS ON RIGHT HAND TURNS USUALLY WITH AN INCLINE, BUT TWO DAYS AGO ON THE LEVEL SECONDARY ROAD IT STALLED . THERE IS AN OIL CONSUMPTION, OIL SENSOR, OR OIL PUMP PROBLEM WITH THESE CARS. THIS IS A VERY UNSAFE AND DANGEROUS FAIL SAFE. WHEN THE CAR SHUTS OFF DRIVER AND OCCUPANTS ARE AT RISK OF REAR END COLLISION. PROBLEM HAS HAPPENED 6 TIMES TO US.
Additional Notes:
2017 JEEP CHEROKEE STALLS ON RIGHT HAND TURNS USUALLY WITH AN INCLINE, BUT TWO DAYS AGO ON THE LEVEL SECONDARY ROAD IT STALLED . THERE IS AN OIL CONSUMPTION, OIL SENSOR, OR OIL PUMP PROBLEM WITH THESE CARS. THIS IS A VERY UNSAFE AND DANGEROUS FAIL SAFE. WHEN THE CAR SHUTS OFF DRIVER AND OCCUPANTS ARE AT RISK OF REAR END COLLISION. PROBLEM HAS HAPPENED 6 TIMES TO US.
Mfg Campaign: 11172530
Recall Date: Jan 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11171693
Recall Date: Jan 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DON JACKSON CHRYSLER DODGE JEEP RAM (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE WARRANTY DID NOT COVER THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11171693
Recall Date: Jan 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Corrective Action:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Additional Notes:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Mfg Campaign: 11170473
Recall Date: Jan 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Corrective Action:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Additional Notes:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Mfg Campaign: 11170473
Recall Date: Jan 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Corrective Action:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Additional Notes:
WHILE DRIVING THIS VEHICLE MADE A RIGHT HAND TURN AND ACCELERATED UPHILL. THE CAR DIED AND LOST ALL SYSTEMS INCLUDING STEERING AND LIMITED BRAKING. I TOOK VEHICLE TO DEALER AND FOUND OUT THIS WAS DUE TO LOW OIL. THIS HAPPENED TWICE WITHIN 4 MONTHS. NO OIL INDICATOR EVER APPEARED IN EITHER INSTANCE. SAID IT WAS A SAFETY FEATURE TO SAVE ENGINE BUT APPARENTLY NOT HUMAN LIVES. IT AS SCARY..I DO NOT TRUST THIS VEHICLE AND WHY IS IT CONSUMING SO MUCH OIL.
Mfg Campaign: 11170473
Recall Date: Jan 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE THE KEY IS IN THE IGNITION AND YOU'RE PRESSING THE BREAK, WHEN YOU ARE PRESSING THE BUTTON TO MOVE THE SHIFT THERE IS A CLICKING NOISE THAT COMES FROM THE IGNITION WHERE THE KEY IS. IT HAS BEEN TO THE DEALERSHIP FOR THIS 3 TIMES BECAUSE I'VE HAD A RENTAL CAR 3 TIMES. THEY ORDERED SOME PART, REPLACED SOMETHING AND THE NOISE WAS STILL THERE. THAT'S WHEN THE TECHNICIAN SAYS THERE'S NOTHING HE CAN DO ABOUT IT AND THAT IT'S PROBABLY NORMAL BUT WHEN WE GOT INTO A DIFFERENT JEEP, SAME MAKE AND MODEL THE NOISE WASN'T THERE SO THAT'S NOT TRUE
Corrective Action:
WHILE THE KEY IS IN THE IGNITION AND YOU'RE PRESSING THE BREAK, WHEN YOU ARE PRESSING THE BUTTON TO MOVE THE SHIFT THERE IS A CLICKING NOISE THAT COMES FROM THE IGNITION WHERE THE KEY IS. IT HAS BEEN TO THE DEALERSHIP FOR THIS 3 TIMES BECAUSE I'VE HAD A RENTAL CAR 3 TIMES. THEY ORDERED SOME PART, REPLACED SOMETHING AND THE NOISE WAS STILL THERE. THAT'S WHEN THE TECHNICIAN SAYS THERE'S NOTHING HE CAN DO ABOUT IT AND THAT IT'S PROBABLY NORMAL BUT WHEN WE GOT INTO A DIFFERENT JEEP, SAME MAKE AND MODEL THE NOISE WASN'T THERE SO THAT'S NOT TRUE
Additional Notes:
WHILE THE KEY IS IN THE IGNITION AND YOU'RE PRESSING THE BREAK, WHEN YOU ARE PRESSING THE BUTTON TO MOVE THE SHIFT THERE IS A CLICKING NOISE THAT COMES FROM THE IGNITION WHERE THE KEY IS. IT HAS BEEN TO THE DEALERSHIP FOR THIS 3 TIMES BECAUSE I'VE HAD A RENTAL CAR 3 TIMES. THEY ORDERED SOME PART, REPLACED SOMETHING AND THE NOISE WAS STILL THERE. THAT'S WHEN THE TECHNICIAN SAYS THERE'S NOTHING HE CAN DO ABOUT IT AND THAT IT'S PROBABLY NORMAL BUT WHEN WE GOT INTO A DIFFERENT JEEP, SAME MAKE AND MODEL THE NOISE WASN'T THERE SO THAT'S NOT TRUE
Mfg Campaign: 11166805
Recall Date: Jan 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Corrective Action:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Additional Notes:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Mfg Campaign: 11165978
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Corrective Action:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Additional Notes:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Mfg Campaign: 11165978
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Corrective Action:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Additional Notes:
MY JEEP HAS LESS THAN 30,000 MILES ON IT AND I KEEP UP TO DATE ON OIL CHANGES (EVERY 500 MILES); HOWEVER, WHEN THE 5,000 MILE MARKER STARTS APPROACHING I WILL BE IN DRIVING IN A FORWARD MOTION AND THE DASHBOARD WILL LIGHT UP SAYING "SHIFT TO NEUTRAL OR PARK", THE GAS PEDAL TIGHTENS UP TO THE POINT I AM NO LONGER ABLE TO STEP ON IT ANYMORE, AND THE STEERING WHEEL TIGHTENS UP AND I CAN NO LONGER MOVE THAT. AT THIS POINT MY VEHICLE JUST COMPLETELY STOPS IN THE MIDDLE OF DRIVING. THE MOST RECENT TIME (4,100 MILES AFTER MY LAST OIL CHANGE) I WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY THE OTHER DAY AND THIS SAME THING HAPPENED. IT TAKES ABOUT 4 MINUTES FOR THE CAR TO START WORKING AGAIN, BUT THIS IS AN EXTREMELY UNSAFE ISSUE THAT SHOULD NOT BE HAPPENING. I HAVE HAD THIS ISSUE HAPPEN MULTIPLE TIMES IN THE PAST, AND THE DEALERSHIP SHRUGGED IT OFF. I HAVE HAD ENOUGH OF THIS, A VEHICLE (EVEN WITHOUT A RECENT OIL CHANGE, LET ALONE A VEHICLE THAT IS UP TO DATE ON OIL CHANGES AND HASN'T HIT THE 5,000 MILE MARKER) SHOULD NOT COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. THIS IS A HUGE SAFETY HAZARD. OBVIOUSLY OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE. AT ANY POINT, I FEEL AS THOUGH MY VEHICLE MIGHT STOP WORKING ON ME AT A RANDOM TIME (AGAIN WITHOUT ANY WARNING WHATSOEVER) AND CAUSE ME TO BE IN A SEVER ACCIDENT. THIS IS NOT A MATTER TO TAKE LIGHTLY, I HAVE BEEN CONTACTING MY DEALERSHIP AND HAVE YET TO HAVE ANY HELP/ ISSUES RESOLVED.
Mfg Campaign: 11165978
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE LOSING POWER UPON TURNING OR TAKE OFF, GEAR SHIFTING WHILE DRIVING AND ACCELERATING. SHIFTING IS VIOLENT AND LOSS OF POWER MAJOR. NO LONG FEEL SAFE DRIVING AND ONLY HAS 44K MILES ON IT. DEALER HAS DONE ELECTRONIC UPDATE AND DID NOT FIX ISSUE, BUT MADE IT WORSE
Corrective Action:
VEHICLE LOSING POWER UPON TURNING OR TAKE OFF, GEAR SHIFTING WHILE DRIVING AND ACCELERATING. SHIFTING IS VIOLENT AND LOSS OF POWER MAJOR. NO LONG FEEL SAFE DRIVING AND ONLY HAS 44K MILES ON IT. DEALER HAS DONE ELECTRONIC UPDATE AND DID NOT FIX ISSUE, BUT MADE IT WORSE
Additional Notes:
VEHICLE LOSING POWER UPON TURNING OR TAKE OFF, GEAR SHIFTING WHILE DRIVING AND ACCELERATING. SHIFTING IS VIOLENT AND LOSS OF POWER MAJOR. NO LONG FEEL SAFE DRIVING AND ONLY HAS 44K MILES ON IT. DEALER HAS DONE ELECTRONIC UPDATE AND DID NOT FIX ISSUE, BUT MADE IT WORSE
Mfg Campaign: 11165137
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE LOSING POWER UPON TURNING OR TAKE OFF, GEAR SHIFTING WHILE DRIVING AND ACCELERATING. SHIFTING IS VIOLENT AND LOSS OF POWER MAJOR. NO LONG FEEL SAFE DRIVING AND ONLY HAS 44K MILES ON IT. DEALER HAS DONE ELECTRONIC UPDATE AND DID NOT FIX ISSUE, BUT MADE IT WORSE
Corrective Action:
VEHICLE LOSING POWER UPON TURNING OR TAKE OFF, GEAR SHIFTING WHILE DRIVING AND ACCELERATING. SHIFTING IS VIOLENT AND LOSS OF POWER MAJOR. NO LONG FEEL SAFE DRIVING AND ONLY HAS 44K MILES ON IT. DEALER HAS DONE ELECTRONIC UPDATE AND DID NOT FIX ISSUE, BUT MADE IT WORSE
Additional Notes:
VEHICLE LOSING POWER UPON TURNING OR TAKE OFF, GEAR SHIFTING WHILE DRIVING AND ACCELERATING. SHIFTING IS VIOLENT AND LOSS OF POWER MAJOR. NO LONG FEEL SAFE DRIVING AND ONLY HAS 44K MILES ON IT. DEALER HAS DONE ELECTRONIC UPDATE AND DID NOT FIX ISSUE, BUT MADE IT WORSE
Mfg Campaign: 11165137
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.
Corrective Action:
AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.
Additional Notes:
AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.
Mfg Campaign: 11164451
Recall Date: Jan 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.
Corrective Action:
AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.
Additional Notes:
AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.
Mfg Campaign: 11164451
Recall Date: Jan 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER ALERT SHOWS IN GAUGE AREA WHILE DRIVING. THEN ALL THE LIGHTS ON THE GEAR SHIFTER ALLUMINATE. PROBLEM IS RANDOM AND OCCURS ONE TO TWO TIMES A WEEK. THE VEHICLE IS ALWAYS IN MOTION WHEN THE ERROR HAPPENS. THE ISSUE HAS HAPPENED ON CITY STREETS BEFORE I GET TO THE HIGHWAY. ALWAYS DRIVING THE VEHICLE IN A FORWARD MOTION.
Corrective Action:
SERVICE SHIFTER ALERT SHOWS IN GAUGE AREA WHILE DRIVING. THEN ALL THE LIGHTS ON THE GEAR SHIFTER ALLUMINATE. PROBLEM IS RANDOM AND OCCURS ONE TO TWO TIMES A WEEK. THE VEHICLE IS ALWAYS IN MOTION WHEN THE ERROR HAPPENS. THE ISSUE HAS HAPPENED ON CITY STREETS BEFORE I GET TO THE HIGHWAY. ALWAYS DRIVING THE VEHICLE IN A FORWARD MOTION.
Additional Notes:
SERVICE SHIFTER ALERT SHOWS IN GAUGE AREA WHILE DRIVING. THEN ALL THE LIGHTS ON THE GEAR SHIFTER ALLUMINATE. PROBLEM IS RANDOM AND OCCURS ONE TO TWO TIMES A WEEK. THE VEHICLE IS ALWAYS IN MOTION WHEN THE ERROR HAPPENS. THE ISSUE HAS HAPPENED ON CITY STREETS BEFORE I GET TO THE HIGHWAY. ALWAYS DRIVING THE VEHICLE IN A FORWARD MOTION.
Mfg Campaign: 11164426
Recall Date: Jan 2, 2019
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Valencia, CA • 36 yrs
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