JEEP CHEROKEE 2017

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
10
Recalls

Complaints & Recalls

1.8K Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V302000 SAFETY RECALL
26K Vehicles Affected
Recall Date: Apr 27, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 45A
Notice Date: May 11, 2023
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 20V343000 SAFETY RECALL
67.2K Vehicles Affected
Recall Date: Jun 11, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Potential Risk:
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
FREE Recall Solution:
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: W47
Notice Date: Jul 14, 2020
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V543000 SAFETY RECALL
22.2K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: T53
Notice Date: Oct 13, 2017
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 16V799000 SAFETY RECALL
88 Vehicles Affected
Recall Date: Nov 2, 2016
Safety Issue:

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

Potential Risk:
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: S84
Notice Date: Nov 9, 2016
Recall Date: Nov 2, 2016

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11210578 Other
May 29, 2019
Defect Description:

ENGINE

Potential Consequences:

WAS DRIVING THE CAR GOING ABOUT 25 MPH WHEN THE ENGINE JUST STOPPED AND DASHBOARD SCREEN SAID PUT CAR IN PARK TO START IGNITION. CAR WOULD NOT START FOR MULTIPLE ATTEMPTS UNTIL 5 MINUTES HAD PASSED THEN RESTARTED, ONLY WARNING ON CAR WAS OIL CHANGE REQUIRED, NO LOW OIL OR OIL PRESSURE WARNING. WAS TOLD BY TECHNICIAN THAT THE ENGINE WILL TURN OFF AT ANY TIME IF OIL VOLUME OR PRESSURE IS LOW. NO WARNING ABOUT THIS ON DASHBOARD NOR ON JEEP APP NOR IN OWNERS MANUAL. ATTACHING WEB PAGE OF OVER 200 JEEP CHEROKEE OWNERS WITH SAME EXPERIENCE OF ENFINE STOPPING WHILE IN DRIVE, SOME AT HIGH SPEEDS.HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP IS LINK TO SITE WITH INDIVIDUAL COMPLAINTS ABOUT SAME ISSUE, WENT TO DEALER AND HAD OIL CHANGED AND ISSUE SEEMS TO BE RESOLVED BUT AM WORRIED THAT WITH TIME WILL HAPPEN EVERY TIME DUE FOR OIL CHANGE

Corrective Action:

WAS DRIVING THE CAR GOING ABOUT 25 MPH WHEN THE ENGINE JUST STOPPED AND DASHBOARD SCREEN SAID PUT CAR IN PARK TO START IGNITION. CAR WOULD NOT START FOR MULTIPLE ATTEMPTS UNTIL 5 MINUTES HAD PASSED THEN RESTARTED, ONLY WARNING ON CAR WAS OIL CHANGE REQUIRED, NO LOW OIL OR OIL PRESSURE WARNING. WAS TOLD BY TECHNICIAN THAT THE ENGINE WILL TURN OFF AT ANY TIME IF OIL VOLUME OR PRESSURE IS LOW. NO WARNING ABOUT THIS ON DASHBOARD NOR ON JEEP APP NOR IN OWNERS MANUAL. ATTACHING WEB PAGE OF OVER 200 JEEP CHEROKEE OWNERS WITH SAME EXPERIENCE OF ENFINE STOPPING WHILE IN DRIVE, SOME AT HIGH SPEEDS.HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP IS LINK TO SITE WITH INDIVIDUAL COMPLAINTS ABOUT SAME ISSUE, WENT TO DEALER AND HAD OIL CHANGED AND ISSUE SEEMS TO BE RESOLVED BUT AM WORRIED THAT WITH TIME WILL HAPPEN EVERY TIME DUE FOR OIL CHANGE

Additional Notes:

WAS DRIVING THE CAR GOING ABOUT 25 MPH WHEN THE ENGINE JUST STOPPED AND DASHBOARD SCREEN SAID PUT CAR IN PARK TO START IGNITION. CAR WOULD NOT START FOR MULTIPLE ATTEMPTS UNTIL 5 MINUTES HAD PASSED THEN RESTARTED, ONLY WARNING ON CAR WAS OIL CHANGE REQUIRED, NO LOW OIL OR OIL PRESSURE WARNING. WAS TOLD BY TECHNICIAN THAT THE ENGINE WILL TURN OFF AT ANY TIME IF OIL VOLUME OR PRESSURE IS LOW. NO WARNING ABOUT THIS ON DASHBOARD NOR ON JEEP APP NOR IN OWNERS MANUAL. ATTACHING WEB PAGE OF OVER 200 JEEP CHEROKEE OWNERS WITH SAME EXPERIENCE OF ENFINE STOPPING WHILE IN DRIVE, SOME AT HIGH SPEEDS.HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP IS LINK TO SITE WITH INDIVIDUAL COMPLAINTS ABOUT SAME ISSUE, WENT TO DEALER AND HAD OIL CHANGED AND ISSUE SEEMS TO BE RESOLVED BUT AM WORRIED THAT WITH TIME WILL HAPPEN EVERY TIME DUE FOR OIL CHANGE

Manufacturer: JEEP
Mfg Campaign: 11210578
Notice Date: May 29, 2019
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11210742 Other
May 29, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Corrective Action:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Additional Notes:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Manufacturer: JEEP
Mfg Campaign: 11210742
Notice Date: May 29, 2019
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11210742 Other
May 29, 2019
Defect Description:

ENGINE

Potential Consequences:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Corrective Action:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Additional Notes:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Manufacturer: JEEP
Mfg Campaign: 11210742
Notice Date: May 29, 2019
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11210742 Other
May 29, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Corrective Action:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Additional Notes:

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Manufacturer: JEEP
Mfg Campaign: 11210742
Notice Date: May 29, 2019
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Campaign: 11210267 Other
May 28, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

"SERVICE SHIFTER" ERROR CAME ON SCREEN AND ALL OF THE GEAR LIGHTS BESIDE THE SHIFTER LIT UP. AFTER TURNING VEHICLE OFF AND DRIVING AGAIN LATER, ERROR DISAPPEARED.

Corrective Action:

"SERVICE SHIFTER" ERROR CAME ON SCREEN AND ALL OF THE GEAR LIGHTS BESIDE THE SHIFTER LIT UP. AFTER TURNING VEHICLE OFF AND DRIVING AGAIN LATER, ERROR DISAPPEARED.

Additional Notes:

"SERVICE SHIFTER" ERROR CAME ON SCREEN AND ALL OF THE GEAR LIGHTS BESIDE THE SHIFTER LIT UP. AFTER TURNING VEHICLE OFF AND DRIVING AGAIN LATER, ERROR DISAPPEARED.

Manufacturer: JEEP
Mfg Campaign: 11210267
Notice Date: May 28, 2019
Recall Date: May 28, 2019
Chrysler (fca Us, Llc)
Campaign: 11210150 Other
May 27, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AT 26000 MILES "SERVICE SHIFTER" WARNING CAME. HAPPENED WHEN STARTING ENGINE. ALL SHIFTER LIGHTS CAME ON. SEEMS TO BE A PROBLEM WITH THESE JEEP MODELS WHICH JEEP HAS BEEN UNABLE TO FIX. COULD CAUSE A FAILURE AND LEAVE YOU STRANDED IN UNTENABLE SITUATION ESPECIALLY IF YOU ELDERLY. APPARENTLY JEEP IS AWARE BUT HAVE BEEN UNABLE TO FIX IT SO THAT IT DOES NOT REPEAT AGAIN IN A FEW THOUSAND MILES.

Corrective Action:

AT 26000 MILES "SERVICE SHIFTER" WARNING CAME. HAPPENED WHEN STARTING ENGINE. ALL SHIFTER LIGHTS CAME ON. SEEMS TO BE A PROBLEM WITH THESE JEEP MODELS WHICH JEEP HAS BEEN UNABLE TO FIX. COULD CAUSE A FAILURE AND LEAVE YOU STRANDED IN UNTENABLE SITUATION ESPECIALLY IF YOU ELDERLY. APPARENTLY JEEP IS AWARE BUT HAVE BEEN UNABLE TO FIX IT SO THAT IT DOES NOT REPEAT AGAIN IN A FEW THOUSAND MILES.

Additional Notes:

AT 26000 MILES "SERVICE SHIFTER" WARNING CAME. HAPPENED WHEN STARTING ENGINE. ALL SHIFTER LIGHTS CAME ON. SEEMS TO BE A PROBLEM WITH THESE JEEP MODELS WHICH JEEP HAS BEEN UNABLE TO FIX. COULD CAUSE A FAILURE AND LEAVE YOU STRANDED IN UNTENABLE SITUATION ESPECIALLY IF YOU ELDERLY. APPARENTLY JEEP IS AWARE BUT HAVE BEEN UNABLE TO FIX IT SO THAT IT DOES NOT REPEAT AGAIN IN A FEW THOUSAND MILES.

Manufacturer: JEEP
Mfg Campaign: 11210150
Notice Date: May 27, 2019
Recall Date: May 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11210173 Other
May 27, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

22.476 MILES ON VEHICLE AND SERVICE SHIFTER MESSAGE APPEARING WHILE DRIVING

Corrective Action:

22.476 MILES ON VEHICLE AND SERVICE SHIFTER MESSAGE APPEARING WHILE DRIVING

Additional Notes:

22.476 MILES ON VEHICLE AND SERVICE SHIFTER MESSAGE APPEARING WHILE DRIVING

Manufacturer: JEEP
Mfg Campaign: 11210173
Notice Date: May 27, 2019
Recall Date: May 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11210197 Other
May 27, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Corrective Action:

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Additional Notes:

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Manufacturer: JEEP
Mfg Campaign: 11210197
Notice Date: May 27, 2019
Recall Date: May 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11210197 Other
May 27, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Corrective Action:

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Additional Notes:

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Manufacturer: JEEP
Mfg Campaign: 11210197
Notice Date: May 27, 2019
Recall Date: May 27, 2019
Chrysler (fca Us, Llc)
Campaign: 11210058 Other
May 26, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

"SERVICE SHIFTER" MESSAGE APPEARED ON DRIVER DISPLAY WHILE RED LIGHTS NEXT TO SHIFTER PRND ALL LIGHT UP. OCCURS INTERMITTENTLY WHILE DRIVING. CLEARS ITSELF WHEN CAR IS RESTARTED, BUT MAY OCCUR SOON AGAIN. HAS OCCURRED 10-20 TIMES OVER PAST 3 MONTHS.

Corrective Action:

"SERVICE SHIFTER" MESSAGE APPEARED ON DRIVER DISPLAY WHILE RED LIGHTS NEXT TO SHIFTER PRND ALL LIGHT UP. OCCURS INTERMITTENTLY WHILE DRIVING. CLEARS ITSELF WHEN CAR IS RESTARTED, BUT MAY OCCUR SOON AGAIN. HAS OCCURRED 10-20 TIMES OVER PAST 3 MONTHS.

Additional Notes:

"SERVICE SHIFTER" MESSAGE APPEARED ON DRIVER DISPLAY WHILE RED LIGHTS NEXT TO SHIFTER PRND ALL LIGHT UP. OCCURS INTERMITTENTLY WHILE DRIVING. CLEARS ITSELF WHEN CAR IS RESTARTED, BUT MAY OCCUR SOON AGAIN. HAS OCCURRED 10-20 TIMES OVER PAST 3 MONTHS.

Manufacturer: JEEP
Mfg Campaign: 11210058
Notice Date: May 26, 2019
Recall Date: May 26, 2019
Chrysler (fca Us, Llc)
Campaign: 11209195 Other
May 22, 2019
Defect Description:

ENGINE

Potential Consequences:

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

Corrective Action:

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

Additional Notes:

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

Manufacturer: JEEP
Mfg Campaign: 11209195
Notice Date: May 22, 2019
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11209195 Other
May 22, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

Corrective Action:

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

Additional Notes:

I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.

Manufacturer: JEEP
Mfg Campaign: 11209195
Notice Date: May 22, 2019
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11209058 Other
May 21, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ORANGE COAST CHRYSLER JEEP DODGE RAM (2929 HARBOR BLVD, COSTA MESA, CA 92626, (714) 549-8023) DIAGNOSED AND REPLACED THE ENGINE AND OIL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 31,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ORANGE COAST CHRYSLER JEEP DODGE RAM (2929 HARBOR BLVD, COSTA MESA, CA 92626, (714) 549-8023) DIAGNOSED AND REPLACED THE ENGINE AND OIL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 31,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ORANGE COAST CHRYSLER JEEP DODGE RAM (2929 HARBOR BLVD, COSTA MESA, CA 92626, (714) 549-8023) DIAGNOSED AND REPLACED THE ENGINE AND OIL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 31,000.

Manufacturer: JEEP
Mfg Campaign: 11209058
Notice Date: May 21, 2019
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Campaign: 11208641 Other
May 20, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

CAR HAS 22,000 MILES ON IT. WAS DRIVING AND THE CAR MADE A BEEP NOISE AND A MESSAGE POPPED UP ON THE SCREEN SAYING "SERVICE SHIFTER" AND IF YOU LOOK DOWN AT THE SHIFT, ALL OF THE GEARS ARE LIT UP RED INDICATING THAT ALL OF THE SHIFTS ARE ON. HOWEVER I HAVE NOTICED IT TYPICALLY ONLY COMES ON WHENEVER I HAVE MY AIR CONDITIONING ON. I HAVE HAD IT DO THIS AROUND 17 TIMES STARTING WHEN THE CAR HIT 20,000 MILES. IT DOES NOT AFFECT DRIVING ABILITIES.

Corrective Action:

CAR HAS 22,000 MILES ON IT. WAS DRIVING AND THE CAR MADE A BEEP NOISE AND A MESSAGE POPPED UP ON THE SCREEN SAYING "SERVICE SHIFTER" AND IF YOU LOOK DOWN AT THE SHIFT, ALL OF THE GEARS ARE LIT UP RED INDICATING THAT ALL OF THE SHIFTS ARE ON. HOWEVER I HAVE NOTICED IT TYPICALLY ONLY COMES ON WHENEVER I HAVE MY AIR CONDITIONING ON. I HAVE HAD IT DO THIS AROUND 17 TIMES STARTING WHEN THE CAR HIT 20,000 MILES. IT DOES NOT AFFECT DRIVING ABILITIES.

Additional Notes:

CAR HAS 22,000 MILES ON IT. WAS DRIVING AND THE CAR MADE A BEEP NOISE AND A MESSAGE POPPED UP ON THE SCREEN SAYING "SERVICE SHIFTER" AND IF YOU LOOK DOWN AT THE SHIFT, ALL OF THE GEARS ARE LIT UP RED INDICATING THAT ALL OF THE SHIFTS ARE ON. HOWEVER I HAVE NOTICED IT TYPICALLY ONLY COMES ON WHENEVER I HAVE MY AIR CONDITIONING ON. I HAVE HAD IT DO THIS AROUND 17 TIMES STARTING WHEN THE CAR HIT 20,000 MILES. IT DOES NOT AFFECT DRIVING ABILITIES.

Manufacturer: JEEP
Mfg Campaign: 11208641
Notice Date: May 20, 2019
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Campaign: 11208530 Other
May 19, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Corrective Action:

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Additional Notes:

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Manufacturer: JEEP
Mfg Campaign: 11208530
Notice Date: May 19, 2019
Recall Date: May 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11208530 Other
May 19, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Corrective Action:

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Additional Notes:

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Manufacturer: JEEP
Mfg Campaign: 11208530
Notice Date: May 19, 2019
Recall Date: May 19, 2019
Chrysler (fca Us, Llc)
Campaign: 11208202 Other
May 17, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.

Corrective Action:

SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.

Additional Notes:

SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.

Manufacturer: JEEP
Mfg Campaign: 11208202
Notice Date: May 17, 2019
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11208220 Other
May 17, 2019
Defect Description:

SUSPENSION

Potential Consequences:

2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY

Corrective Action:

2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY

Additional Notes:

2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY

Manufacturer: JEEP
Mfg Campaign: 11208220
Notice Date: May 17, 2019
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11208220 Other
May 17, 2019
Defect Description:

WHEELS

Potential Consequences:

2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY

Corrective Action:

2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY

Additional Notes:

2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY

Manufacturer: JEEP
Mfg Campaign: 11208220
Notice Date: May 17, 2019
Recall Date: May 17, 2019
Chrysler (fca Us, Llc)
Campaign: 11207972 Other
May 16, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

SERVICE SHIFTER

Corrective Action:

SERVICE SHIFTER

Additional Notes:

SERVICE SHIFTER

Manufacturer: JEEP
Mfg Campaign: 11207972
Notice Date: May 16, 2019
Recall Date: May 16, 2019

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