Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
Corrective Action:
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
Additional Notes:
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
Mfg Campaign: 11267178
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
Corrective Action:
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
Additional Notes:
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
Mfg Campaign: 11267178
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.
Corrective Action:
STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.
Additional Notes:
STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.
Mfg Campaign: 11267197
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.
Corrective Action:
STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.
Additional Notes:
STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.
Mfg Campaign: 11267197
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SHIFTER WARNING CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED ON P, R, N, D - THIS WAS WHILE IN MOTION GOING DOWN THE ROAD
Corrective Action:
SERVICE SHIFTER WARNING CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED ON P, R, N, D - THIS WAS WHILE IN MOTION GOING DOWN THE ROAD
Additional Notes:
SERVICE SHIFTER WARNING CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED ON P, R, N, D - THIS WAS WHILE IN MOTION GOING DOWN THE ROAD
Mfg Campaign: 11266726
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
"SERVICE SHIFTER" MESSAGE DISPLAYED ON SCREEN & SPEEDOMETER WHILE DRIVING, ALL LIGHTS ON TRANSMISSION SHIFT LIT UP. PERSISTS UNTIL VEHICLE STOPPED & RESTARTED. WAS TOLD BY DEALER THAT THERE IS A FIX, BUT ONLY AVAILABLE UNDER INITIAL WARRANTY UNLESS I WANTED TO PAY OVER $200. THEY HAD NO INFORMATION AS TO WHETHER IT WAS A SAFETY CONCERN.
Corrective Action:
"SERVICE SHIFTER" MESSAGE DISPLAYED ON SCREEN & SPEEDOMETER WHILE DRIVING, ALL LIGHTS ON TRANSMISSION SHIFT LIT UP. PERSISTS UNTIL VEHICLE STOPPED & RESTARTED. WAS TOLD BY DEALER THAT THERE IS A FIX, BUT ONLY AVAILABLE UNDER INITIAL WARRANTY UNLESS I WANTED TO PAY OVER $200. THEY HAD NO INFORMATION AS TO WHETHER IT WAS A SAFETY CONCERN.
Additional Notes:
"SERVICE SHIFTER" MESSAGE DISPLAYED ON SCREEN & SPEEDOMETER WHILE DRIVING, ALL LIGHTS ON TRANSMISSION SHIFT LIT UP. PERSISTS UNTIL VEHICLE STOPPED & RESTARTED. WAS TOLD BY DEALER THAT THERE IS A FIX, BUT ONLY AVAILABLE UNDER INITIAL WARRANTY UNLESS I WANTED TO PAY OVER $200. THEY HAD NO INFORMATION AS TO WHETHER IT WAS A SAFETY CONCERN.
Mfg Campaign: 11266755
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING ON A CITY STREET AND ALL THE LIGHTS ON THE SHIFTER GLOWED RED. PRND. DROVE FOR A WHILE SHUT CAR OFF AND IT WENT AWAY. THIS HAS HAPPENED TWICE NOW .DEALER CLAIMS THEY HAVE NEVER HEARD OF IT. BY THE AMOUNT OF COMPLAINTS ON LINE I CLAIM THEY ARE LYING.
Corrective Action:
SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING ON A CITY STREET AND ALL THE LIGHTS ON THE SHIFTER GLOWED RED. PRND. DROVE FOR A WHILE SHUT CAR OFF AND IT WENT AWAY. THIS HAS HAPPENED TWICE NOW .DEALER CLAIMS THEY HAVE NEVER HEARD OF IT. BY THE AMOUNT OF COMPLAINTS ON LINE I CLAIM THEY ARE LYING.
Additional Notes:
SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING ON A CITY STREET AND ALL THE LIGHTS ON THE SHIFTER GLOWED RED. PRND. DROVE FOR A WHILE SHUT CAR OFF AND IT WENT AWAY. THIS HAS HAPPENED TWICE NOW .DEALER CLAIMS THEY HAVE NEVER HEARD OF IT. BY THE AMOUNT OF COMPLAINTS ON LINE I CLAIM THEY ARE LYING.
Mfg Campaign: 11266791
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PUT MY CAR IN DRIVE AFTER BACKING UP AND ALL THE LIGHTS ON THE SHIFTER ILLUMINATED AND I GOT THE NOTICE TO "SERVICE SHIFTER ". I TURNED THE CAR OFF AND RESTARTED AND THE SHIFTER WAS NORMAL AGAIN.
Corrective Action:
I PUT MY CAR IN DRIVE AFTER BACKING UP AND ALL THE LIGHTS ON THE SHIFTER ILLUMINATED AND I GOT THE NOTICE TO "SERVICE SHIFTER ". I TURNED THE CAR OFF AND RESTARTED AND THE SHIFTER WAS NORMAL AGAIN.
Additional Notes:
I PUT MY CAR IN DRIVE AFTER BACKING UP AND ALL THE LIGHTS ON THE SHIFTER ILLUMINATED AND I GOT THE NOTICE TO "SERVICE SHIFTER ". I TURNED THE CAR OFF AND RESTARTED AND THE SHIFTER WAS NORMAL AGAIN.
Mfg Campaign: 11266844
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.
Corrective Action:
I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.
Additional Notes:
I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.
Mfg Campaign: 11266477
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.
Corrective Action:
I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.
Additional Notes:
I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.
Mfg Campaign: 11266477
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FOR THE PAST 12 MONTHS WHILE THE VEHICLE IS IN MOTION DURING DIFFERENT TIMES OF THE DRIVING CYCLE (DRIVE, PARK, IDLE) A "SERVICE SHIFTER" LIGHT APPEARS ON THE DASH. AT THIS TIME NO OTHER LIGHT APPEARS (CHECK ENGINE, LOW OIL, ELECTRICAL ISSUE.) THIS OCCURS WHEN THE CAR HAS JUST BEEN STARTED, DRIVING, OR PARKED. IT DOES NOT MATTER THE TEMPERATURE OF THE CAR. THIS HAS BEEN NOTED BY PHOTOS OF THE SERVICE LIGHT ALSO WITH THE MILEAGE OF THE CAR. THE ISSUE SOMETIMES RESULTS IN THE CAR TURNING ITSELF OFF WHILE IT IS IN DRIVE. WHEN THIS OCCURS THE CAR MUST SIT FOR A PERIOD OF TIME FROM 1 MINUTE TO 30 MINUTES THEN THE CAR WILL TURN BACK ON WITHOUT ISSUE. THE LIGHT APPEARS WITHOUT ANY KNOWN CAUSE OR CONTRIBUTING FACTOR. THE CAR HAS BEEN TOWED TO THE DEALERSHIP WHICH IT WAS PURCHASED. THE CAR HAS A SERVICE CONTRACT. WHEN THE VEHICLE IS IN THE SHOP AT THE DEALERSHIP THE LIGHT IS NOT ON. THE DEALERSHIP CLAIMS THAT THIS ISSUE CANNOT BE DIAGNOSED UNLESS THE LIGHT IS ON. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP FOR REPAIR AND MAINTENANCE ON TWO OCCASIONS AS IT WOULD NOT START FOR AN EXTENDED PERIOD OF TIME. THIS ISSUE HAS NOT BEEN RESOLVED. THIS ISSUE DOES NOT INVOLVE ANY RECALLED PARTS OR PRODUCTS. THE DEALERSHIP DENIES ANY KNOWLEDGE OF THIS HAPPENING TO OTHER VEHICLES. THROUGH A SIMPLE ONLINE SEARCH I FOUND THAT THERE ARE MANY OTHER DRIVERS AND VEHICLES WITH THIS EXACT ISSUE. THIS POSES A SAFETY THREAT AS THE CAR TURNS ITSELF OFF WHILE IT IS IN DRIVE. IT IS MY FEAR THAT THIS MAY OCCUR WHILE DRIVING ON A HIGHWAY. THIS HAS ONLY OCCURRED TO THIS POINT ON A RESIDENTIAL STREET. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP PENDING REPAIRS, BUT THEY NOTED AS IT IS AN INTERMITTENT ISSUE IT IS UNLIKELY THAT THEY WILL BE ABLE TO DIAGNOSE OR REPAIR.
Corrective Action:
FOR THE PAST 12 MONTHS WHILE THE VEHICLE IS IN MOTION DURING DIFFERENT TIMES OF THE DRIVING CYCLE (DRIVE, PARK, IDLE) A "SERVICE SHIFTER" LIGHT APPEARS ON THE DASH. AT THIS TIME NO OTHER LIGHT APPEARS (CHECK ENGINE, LOW OIL, ELECTRICAL ISSUE.) THIS OCCURS WHEN THE CAR HAS JUST BEEN STARTED, DRIVING, OR PARKED. IT DOES NOT MATTER THE TEMPERATURE OF THE CAR. THIS HAS BEEN NOTED BY PHOTOS OF THE SERVICE LIGHT ALSO WITH THE MILEAGE OF THE CAR. THE ISSUE SOMETIMES RESULTS IN THE CAR TURNING ITSELF OFF WHILE IT IS IN DRIVE. WHEN THIS OCCURS THE CAR MUST SIT FOR A PERIOD OF TIME FROM 1 MINUTE TO 30 MINUTES THEN THE CAR WILL TURN BACK ON WITHOUT ISSUE. THE LIGHT APPEARS WITHOUT ANY KNOWN CAUSE OR CONTRIBUTING FACTOR. THE CAR HAS BEEN TOWED TO THE DEALERSHIP WHICH IT WAS PURCHASED. THE CAR HAS A SERVICE CONTRACT. WHEN THE VEHICLE IS IN THE SHOP AT THE DEALERSHIP THE LIGHT IS NOT ON. THE DEALERSHIP CLAIMS THAT THIS ISSUE CANNOT BE DIAGNOSED UNLESS THE LIGHT IS ON. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP FOR REPAIR AND MAINTENANCE ON TWO OCCASIONS AS IT WOULD NOT START FOR AN EXTENDED PERIOD OF TIME. THIS ISSUE HAS NOT BEEN RESOLVED. THIS ISSUE DOES NOT INVOLVE ANY RECALLED PARTS OR PRODUCTS. THE DEALERSHIP DENIES ANY KNOWLEDGE OF THIS HAPPENING TO OTHER VEHICLES. THROUGH A SIMPLE ONLINE SEARCH I FOUND THAT THERE ARE MANY OTHER DRIVERS AND VEHICLES WITH THIS EXACT ISSUE. THIS POSES A SAFETY THREAT AS THE CAR TURNS ITSELF OFF WHILE IT IS IN DRIVE. IT IS MY FEAR THAT THIS MAY OCCUR WHILE DRIVING ON A HIGHWAY. THIS HAS ONLY OCCURRED TO THIS POINT ON A RESIDENTIAL STREET. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP PENDING REPAIRS, BUT THEY NOTED AS IT IS AN INTERMITTENT ISSUE IT IS UNLIKELY THAT THEY WILL BE ABLE TO DIAGNOSE OR REPAIR.
Additional Notes:
FOR THE PAST 12 MONTHS WHILE THE VEHICLE IS IN MOTION DURING DIFFERENT TIMES OF THE DRIVING CYCLE (DRIVE, PARK, IDLE) A "SERVICE SHIFTER" LIGHT APPEARS ON THE DASH. AT THIS TIME NO OTHER LIGHT APPEARS (CHECK ENGINE, LOW OIL, ELECTRICAL ISSUE.) THIS OCCURS WHEN THE CAR HAS JUST BEEN STARTED, DRIVING, OR PARKED. IT DOES NOT MATTER THE TEMPERATURE OF THE CAR. THIS HAS BEEN NOTED BY PHOTOS OF THE SERVICE LIGHT ALSO WITH THE MILEAGE OF THE CAR. THE ISSUE SOMETIMES RESULTS IN THE CAR TURNING ITSELF OFF WHILE IT IS IN DRIVE. WHEN THIS OCCURS THE CAR MUST SIT FOR A PERIOD OF TIME FROM 1 MINUTE TO 30 MINUTES THEN THE CAR WILL TURN BACK ON WITHOUT ISSUE. THE LIGHT APPEARS WITHOUT ANY KNOWN CAUSE OR CONTRIBUTING FACTOR. THE CAR HAS BEEN TOWED TO THE DEALERSHIP WHICH IT WAS PURCHASED. THE CAR HAS A SERVICE CONTRACT. WHEN THE VEHICLE IS IN THE SHOP AT THE DEALERSHIP THE LIGHT IS NOT ON. THE DEALERSHIP CLAIMS THAT THIS ISSUE CANNOT BE DIAGNOSED UNLESS THE LIGHT IS ON. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP FOR REPAIR AND MAINTENANCE ON TWO OCCASIONS AS IT WOULD NOT START FOR AN EXTENDED PERIOD OF TIME. THIS ISSUE HAS NOT BEEN RESOLVED. THIS ISSUE DOES NOT INVOLVE ANY RECALLED PARTS OR PRODUCTS. THE DEALERSHIP DENIES ANY KNOWLEDGE OF THIS HAPPENING TO OTHER VEHICLES. THROUGH A SIMPLE ONLINE SEARCH I FOUND THAT THERE ARE MANY OTHER DRIVERS AND VEHICLES WITH THIS EXACT ISSUE. THIS POSES A SAFETY THREAT AS THE CAR TURNS ITSELF OFF WHILE IT IS IN DRIVE. IT IS MY FEAR THAT THIS MAY OCCUR WHILE DRIVING ON A HIGHWAY. THIS HAS ONLY OCCURRED TO THIS POINT ON A RESIDENTIAL STREET. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP PENDING REPAIRS, BUT THEY NOTED AS IT IS AN INTERMITTENT ISSUE IT IS UNLIKELY THAT THEY WILL BE ABLE TO DIAGNOSE OR REPAIR.
Mfg Campaign: 11266549
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE FORWARD MOMENTUM WAS MINIMAL. THE VEHICLE WAS TAKEN TO AN AUTO ZONE AS WELL AS AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NEITHER MECHANIC COULD RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHEN THE GEAR SHIFT LEVER WAS PLACED IN THE DRIVE POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE FORWARD MOMENTUM WAS MINIMAL. THE VEHICLE WAS TAKEN TO AN AUTO ZONE AS WELL AS AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NEITHER MECHANIC COULD RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHEN THE GEAR SHIFT LEVER WAS PLACED IN THE DRIVE POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE FORWARD MOMENTUM WAS MINIMAL. THE VEHICLE WAS TAKEN TO AN AUTO ZONE AS WELL AS AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NEITHER MECHANIC COULD RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHEN THE GEAR SHIFT LEVER WAS PLACED IN THE DRIVE POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mfg Campaign: 11266039
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
GETTING A SERVICE SHIFTER MESSAGE. ALL LIGHTS ON THE SHIFTER ARE ILLUMINATED AND WILL NOT GO AWAY. TURN CAR OFF, RESTART, SHORTLY AFTER MESSAGE REAPPEARS SERVICE SHIFTER. THIS IS DONE IN A STATIONARY POSITION.
Corrective Action:
GETTING A SERVICE SHIFTER MESSAGE. ALL LIGHTS ON THE SHIFTER ARE ILLUMINATED AND WILL NOT GO AWAY. TURN CAR OFF, RESTART, SHORTLY AFTER MESSAGE REAPPEARS SERVICE SHIFTER. THIS IS DONE IN A STATIONARY POSITION.
Additional Notes:
GETTING A SERVICE SHIFTER MESSAGE. ALL LIGHTS ON THE SHIFTER ARE ILLUMINATED AND WILL NOT GO AWAY. TURN CAR OFF, RESTART, SHORTLY AFTER MESSAGE REAPPEARS SERVICE SHIFTER. THIS IS DONE IN A STATIONARY POSITION.
Mfg Campaign: 11266047
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.
Corrective Action:
2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.
Additional Notes:
2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.
Mfg Campaign: 11265911
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.
Corrective Action:
2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.
Additional Notes:
2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.
Mfg Campaign: 11265911
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER WARNING KEEPS COMING ON EVEN AFTER BEING TAKEN TO DEALERSHIP. ALL LIGHTS ON THE GEAR SHIFT TURN RED AND STAY ON. WHILE THIS IS HAPPENING THERE APPEARS TO BE A MISFIRE IN ONE OF THE GEARS.
Corrective Action:
SERVICE SHIFTER WARNING KEEPS COMING ON EVEN AFTER BEING TAKEN TO DEALERSHIP. ALL LIGHTS ON THE GEAR SHIFT TURN RED AND STAY ON. WHILE THIS IS HAPPENING THERE APPEARS TO BE A MISFIRE IN ONE OF THE GEARS.
Additional Notes:
SERVICE SHIFTER WARNING KEEPS COMING ON EVEN AFTER BEING TAKEN TO DEALERSHIP. ALL LIGHTS ON THE GEAR SHIFT TURN RED AND STAY ON. WHILE THIS IS HAPPENING THERE APPEARS TO BE A MISFIRE IN ONE OF THE GEARS.
Mfg Campaign: 11265537
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Corrective Action:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Additional Notes:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Mfg Campaign: 11265703
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Corrective Action:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Additional Notes:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Mfg Campaign: 11265703
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Corrective Action:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Additional Notes:
I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.
Mfg Campaign: 11265703
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING UP A SLIGHT HILL, WHILE THE VEHICLE WAS IN DRIVE, THE TRANSMISSION DISENGAGED AND ROLLED IN REVERSE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT HE SHIFTED FROM PARK INTO DRIVE SEVERAL TIMES, BUT THE VEHICLE WAS STILL ROLLING IN REVERSE AND THE ENGINE REVVED. THE SHIFTER WARNING INDICATOR ILLUMINATED AND INSTRUCTED THE DRIVER TO SHIFT INTO PARK. ALSO, OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACK WOLF CHRYSLER JEEP DODGE (1615 N STATE ST, BELVIDERE, IL 61008, (815) 544-9211) WHO DETERMINED THAT THE VEHICLE WAS OK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING UP A SLIGHT HILL, WHILE THE VEHICLE WAS IN DRIVE, THE TRANSMISSION DISENGAGED AND ROLLED IN REVERSE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT HE SHIFTED FROM PARK INTO DRIVE SEVERAL TIMES, BUT THE VEHICLE WAS STILL ROLLING IN REVERSE AND THE ENGINE REVVED. THE SHIFTER WARNING INDICATOR ILLUMINATED AND INSTRUCTED THE DRIVER TO SHIFT INTO PARK. ALSO, OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACK WOLF CHRYSLER JEEP DODGE (1615 N STATE ST, BELVIDERE, IL 61008, (815) 544-9211) WHO DETERMINED THAT THE VEHICLE WAS OK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING UP A SLIGHT HILL, WHILE THE VEHICLE WAS IN DRIVE, THE TRANSMISSION DISENGAGED AND ROLLED IN REVERSE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT HE SHIFTED FROM PARK INTO DRIVE SEVERAL TIMES, BUT THE VEHICLE WAS STILL ROLLING IN REVERSE AND THE ENGINE REVVED. THE SHIFTER WARNING INDICATOR ILLUMINATED AND INSTRUCTED THE DRIVER TO SHIFT INTO PARK. ALSO, OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACK WOLF CHRYSLER JEEP DODGE (1615 N STATE ST, BELVIDERE, IL 61008, (815) 544-9211) WHO DETERMINED THAT THE VEHICLE WAS OK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Mfg Campaign: 11259014
Recall Date: Sep 30, 2019
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