Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
Corrective Action:
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
Additional Notes:
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
Mfg Campaign: 11280882
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
Corrective Action:
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
Additional Notes:
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
Mfg Campaign: 11280882
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING CAR WILL COME UP WITH A MESSAGE OF SERVICE SHIFTER ON THE DASH AND ALL SHIFTER LIGHTS ARE LIT UP RED. I HAVE TAKEN TO THE DEALERSHIP MULTIPLE TIMES AND SINCE IT IS NOT ON WHEN I ARRIVE (ONCE YOU TURN THE CAR OFF AND BACK ON IT USUALLY GOES AWAY) AND SINCE IT IS NOT THROWING A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH I TAKE PICTURES EVERY TIME IT HAPPENS.
Corrective Action:
WHILE DRIVING CAR WILL COME UP WITH A MESSAGE OF SERVICE SHIFTER ON THE DASH AND ALL SHIFTER LIGHTS ARE LIT UP RED. I HAVE TAKEN TO THE DEALERSHIP MULTIPLE TIMES AND SINCE IT IS NOT ON WHEN I ARRIVE (ONCE YOU TURN THE CAR OFF AND BACK ON IT USUALLY GOES AWAY) AND SINCE IT IS NOT THROWING A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH I TAKE PICTURES EVERY TIME IT HAPPENS.
Additional Notes:
WHILE DRIVING CAR WILL COME UP WITH A MESSAGE OF SERVICE SHIFTER ON THE DASH AND ALL SHIFTER LIGHTS ARE LIT UP RED. I HAVE TAKEN TO THE DEALERSHIP MULTIPLE TIMES AND SINCE IT IS NOT ON WHEN I ARRIVE (ONCE YOU TURN THE CAR OFF AND BACK ON IT USUALLY GOES AWAY) AND SINCE IT IS NOT THROWING A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH I TAKE PICTURES EVERY TIME IT HAPPENS.
Mfg Campaign: 11280917
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
Corrective Action:
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
Additional Notes:
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
Mfg Campaign: 11280959
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
Corrective Action:
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
Additional Notes:
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
Mfg Campaign: 11280959
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
Corrective Action:
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
Additional Notes:
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
Mfg Campaign: 11280431
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
Corrective Action:
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
Additional Notes:
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
Mfg Campaign: 11280431
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
Corrective Action:
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
Additional Notes:
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
Mfg Campaign: 11279505
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
Corrective Action:
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
Additional Notes:
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
Mfg Campaign: 11279505
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE IN MOTION- CAR CHIMES, ALL LIGHTS ON SHIFTER ILLUMINATE, DASH READS "SERVICE SHIFTER" HAS HAPPENED INTERMITTENTLY SINCE MARCH 2019 AND AS RECENTLY AS NOVEMBER 2019. TAKING CAR IN TO BE CHECKED ON 11/20/2019.
Corrective Action:
WHILE IN MOTION- CAR CHIMES, ALL LIGHTS ON SHIFTER ILLUMINATE, DASH READS "SERVICE SHIFTER" HAS HAPPENED INTERMITTENTLY SINCE MARCH 2019 AND AS RECENTLY AS NOVEMBER 2019. TAKING CAR IN TO BE CHECKED ON 11/20/2019.
Additional Notes:
WHILE IN MOTION- CAR CHIMES, ALL LIGHTS ON SHIFTER ILLUMINATE, DASH READS "SERVICE SHIFTER" HAS HAPPENED INTERMITTENTLY SINCE MARCH 2019 AND AS RECENTLY AS NOVEMBER 2019. TAKING CAR IN TO BE CHECKED ON 11/20/2019.
Mfg Campaign: 11279534
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
Corrective Action:
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
Additional Notes:
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
Mfg Campaign: 11279692
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
Corrective Action:
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
Additional Notes:
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
Mfg Campaign: 11279692
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CRUSIE CONTROL DOES NOT MAINTAIN SET SPEED LEVEL. WHEN SPEED IS SET, THE CRUISE CONTROL WILL RAPIDLY INCREASE BY 10 TO 15 MPH. THE SPEED SET POINT DID NOT CHANGE, BUT THE CAR INCREASES IN SPEED. IT DID NOT RETURN TO THE SET POINT. THE CRUISE CONTROL IS ABLE TO BE DISENGAGED.
Corrective Action:
CRUSIE CONTROL DOES NOT MAINTAIN SET SPEED LEVEL. WHEN SPEED IS SET, THE CRUISE CONTROL WILL RAPIDLY INCREASE BY 10 TO 15 MPH. THE SPEED SET POINT DID NOT CHANGE, BUT THE CAR INCREASES IN SPEED. IT DID NOT RETURN TO THE SET POINT. THE CRUISE CONTROL IS ABLE TO BE DISENGAGED.
Additional Notes:
CRUSIE CONTROL DOES NOT MAINTAIN SET SPEED LEVEL. WHEN SPEED IS SET, THE CRUISE CONTROL WILL RAPIDLY INCREASE BY 10 TO 15 MPH. THE SPEED SET POINT DID NOT CHANGE, BUT THE CAR INCREASES IN SPEED. IT DID NOT RETURN TO THE SET POINT. THE CRUISE CONTROL IS ABLE TO BE DISENGAGED.
Mfg Campaign: 11279133
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE EXHAUST SYSTEM HAS ROTTEN EGG SMELL. CAR HAS BEEN TAKEN TO JEEP DEALER 34 TIMES AND THEY HAVE NOT BEEN ABLE TO FIX CAR.
Corrective Action:
VEHICLE EXHAUST SYSTEM HAS ROTTEN EGG SMELL. CAR HAS BEEN TAKEN TO JEEP DEALER 34 TIMES AND THEY HAVE NOT BEEN ABLE TO FIX CAR.
Additional Notes:
VEHICLE EXHAUST SYSTEM HAS ROTTEN EGG SMELL. CAR HAS BEEN TAKEN TO JEEP DEALER 34 TIMES AND THEY HAVE NOT BEEN ABLE TO FIX CAR.
Mfg Campaign: 11279134
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFT CAME ON DASH AND RED LIGHTS APPEARED NEXT TO EACH GEAR ON THE GEAR SHIFT WHILE DRIVING
Corrective Action:
SERVICE SHIFT CAME ON DASH AND RED LIGHTS APPEARED NEXT TO EACH GEAR ON THE GEAR SHIFT WHILE DRIVING
Additional Notes:
SERVICE SHIFT CAME ON DASH AND RED LIGHTS APPEARED NEXT TO EACH GEAR ON THE GEAR SHIFT WHILE DRIVING
Mfg Campaign: 11279184
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.
Corrective Action:
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.
Additional Notes:
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.
Mfg Campaign: 11278122
Recall Date: Nov 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.
Corrective Action:
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.
Additional Notes:
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.
Mfg Campaign: 11278122
Recall Date: Nov 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER LIGHT COMES ON WHILE DRIVE . HAPPENS AT ANY SPEED AND ON ANY TYPE OF ROAD. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS, HAPPENING MORE FREQUENTLY LATELY. ABOUT 3-4 TIMES A WEEK.
Corrective Action:
SERVICE SHIFTER LIGHT COMES ON WHILE DRIVE . HAPPENS AT ANY SPEED AND ON ANY TYPE OF ROAD. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS, HAPPENING MORE FREQUENTLY LATELY. ABOUT 3-4 TIMES A WEEK.
Additional Notes:
SERVICE SHIFTER LIGHT COMES ON WHILE DRIVE . HAPPENS AT ANY SPEED AND ON ANY TYPE OF ROAD. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS, HAPPENING MORE FREQUENTLY LATELY. ABOUT 3-4 TIMES A WEEK.
Mfg Campaign: 11277767
Recall Date: Nov 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SHIFTER IS GOING OUT WITH 47000 MILES IN IT AND NO RECALL OR ANYTHING .SO ONE DAY IT WILL NOT GO IN GEAR .
Corrective Action:
THE SHIFTER IS GOING OUT WITH 47000 MILES IN IT AND NO RECALL OR ANYTHING .SO ONE DAY IT WILL NOT GO IN GEAR .
Additional Notes:
THE SHIFTER IS GOING OUT WITH 47000 MILES IN IT AND NO RECALL OR ANYTHING .SO ONE DAY IT WILL NOT GO IN GEAR .
Mfg Campaign: 11277551
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS INFORMED THAT THE VEHICLE WOULD LOSE POWER WHEN IT NEEDED AN OIL CHANGE WHILE MAKING TURNS. THE DEALER STATED THAT WHEN THE OIL WAS CHANGED, THE VEHICLE WOULD OPERATE NORMALLY. THE FAILURE RECURRED AND THE DEALER STATED THAT THE OIL CHANGES NEEDED TO BE MORE FREQUENT, SUCH AS EVERY 2,000 TO 2,500 MILES. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA TO INQUIRE ABOUT POTENTIAL RECALLS. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS INFORMED THAT THE VEHICLE WOULD LOSE POWER WHEN IT NEEDED AN OIL CHANGE WHILE MAKING TURNS. THE DEALER STATED THAT WHEN THE OIL WAS CHANGED, THE VEHICLE WOULD OPERATE NORMALLY. THE FAILURE RECURRED AND THE DEALER STATED THAT THE OIL CHANGES NEEDED TO BE MORE FREQUENT, SUCH AS EVERY 2,000 TO 2,500 MILES. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA TO INQUIRE ABOUT POTENTIAL RECALLS. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS INFORMED THAT THE VEHICLE WOULD LOSE POWER WHEN IT NEEDED AN OIL CHANGE WHILE MAKING TURNS. THE DEALER STATED THAT WHEN THE OIL WAS CHANGED, THE VEHICLE WOULD OPERATE NORMALLY. THE FAILURE RECURRED AND THE DEALER STATED THAT THE OIL CHANGES NEEDED TO BE MORE FREQUENT, SUCH AS EVERY 2,000 TO 2,500 MILES. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA TO INQUIRE ABOUT POTENTIAL RECALLS. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11277367
Recall Date: Oct 31, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025