Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
'SHIFTER BEZEL AND WIRING REQUIRES REPLACEMENT ACCORDING TO EIDE CHRYSLER SERVICE TECHS 'SHIFT MODULE NOT FUNCTIONING ' REPLACED BY EIDE CHRYSLER TWICE 'VEHICLE RANDOMLY SWAPS BETWEEN R/N/D WHILE DRIVING 'VEHICLE HAS DIFFICULT TIME STARTING 'CHECK ENGINE LIGHT ' CODE P0128 ' COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE OCAUSED VEHICLE TO ENTER 'LIMP MODE' ON THE INTERSTATE, REQUIRING A TOW TRUCK 'VEHICLE CANNOT ACHIEVE MORE THAN 8MPG IN ANY MODE 'SERVICE AIRBAGS / AIRBAG MALFUNCTION RANDOMLY POPS UP ON DASH INFORMATION CENTER 'VEHICLE WAS PLACED IN 'REVERSE' AND THE TRANSMISSION DROVE THE VEHICLE FORWARD, CAUSING AN ACCIDENT ' VEHICLE TOWED TO EIDE CHRYSLER 3/15/2020 THESE ISSUES KEEP COMING UP AND "ITS NOT UNDER WARRANTY". WHEN WILL CHRYSLER RECOGNIZE THIS IS A MAJOR PROBLEM AND RECALL?
Corrective Action:
'SHIFTER BEZEL AND WIRING REQUIRES REPLACEMENT ACCORDING TO EIDE CHRYSLER SERVICE TECHS 'SHIFT MODULE NOT FUNCTIONING ' REPLACED BY EIDE CHRYSLER TWICE 'VEHICLE RANDOMLY SWAPS BETWEEN R/N/D WHILE DRIVING 'VEHICLE HAS DIFFICULT TIME STARTING 'CHECK ENGINE LIGHT ' CODE P0128 ' COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE OCAUSED VEHICLE TO ENTER 'LIMP MODE' ON THE INTERSTATE, REQUIRING A TOW TRUCK 'VEHICLE CANNOT ACHIEVE MORE THAN 8MPG IN ANY MODE 'SERVICE AIRBAGS / AIRBAG MALFUNCTION RANDOMLY POPS UP ON DASH INFORMATION CENTER 'VEHICLE WAS PLACED IN 'REVERSE' AND THE TRANSMISSION DROVE THE VEHICLE FORWARD, CAUSING AN ACCIDENT ' VEHICLE TOWED TO EIDE CHRYSLER 3/15/2020 THESE ISSUES KEEP COMING UP AND "ITS NOT UNDER WARRANTY". WHEN WILL CHRYSLER RECOGNIZE THIS IS A MAJOR PROBLEM AND RECALL?
Additional Notes:
'SHIFTER BEZEL AND WIRING REQUIRES REPLACEMENT ACCORDING TO EIDE CHRYSLER SERVICE TECHS 'SHIFT MODULE NOT FUNCTIONING ' REPLACED BY EIDE CHRYSLER TWICE 'VEHICLE RANDOMLY SWAPS BETWEEN R/N/D WHILE DRIVING 'VEHICLE HAS DIFFICULT TIME STARTING 'CHECK ENGINE LIGHT ' CODE P0128 ' COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE OCAUSED VEHICLE TO ENTER 'LIMP MODE' ON THE INTERSTATE, REQUIRING A TOW TRUCK 'VEHICLE CANNOT ACHIEVE MORE THAN 8MPG IN ANY MODE 'SERVICE AIRBAGS / AIRBAG MALFUNCTION RANDOMLY POPS UP ON DASH INFORMATION CENTER 'VEHICLE WAS PLACED IN 'REVERSE' AND THE TRANSMISSION DROVE THE VEHICLE FORWARD, CAUSING AN ACCIDENT ' VEHICLE TOWED TO EIDE CHRYSLER 3/15/2020 THESE ISSUES KEEP COMING UP AND "ITS NOT UNDER WARRANTY". WHEN WILL CHRYSLER RECOGNIZE THIS IS A MAJOR PROBLEM AND RECALL?
Mfg Campaign: 11318383
Recall Date: Mar 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE VEHICLE, IT WOULD GO INTO LIMP MODE AND SHUT ITSELF DOWN WHILE DRIVING. THIS HAS HAPPENED DURING 3 DIFFERENT PERIODS TIME NEAR THE OIL CHANGE INTERVAL, OCCURRING 3+ OR MORE TIMES DURING EACH PERIOD. AFTER COMPLAINING ABOUT IT TO THE DEALERSHIP, WITH THE 3RD OCCURRENCE, THEY CHECKED THE OIL PRIOR TO CHANGING IT NOTING THERE WAS NO OIL IN THE PAN. AFTER PERFORMING A FUEL CONSUMPTION TEST, IT WAS NOTED THAT THE ENGINE BETWEEN 6,000 AND 7,000 MILES (OIL CHANGE TIME) LOST OVER 1.25 QUARTS OF OIL. BETWEEN 0 AND 6,000 MILES, MINIMAL TO NO OIL WAS LOST, BUT BETWEEN 6,000-7,000 THE OIL WOULD DROP SIGNIFICANTLY WITH NO OBVIOUS REASON WHY. THE DEALERSHIP MENTIONED THEY HAVE HAD OTHER CUSTOMERS WITH A SIMILAR ISSUE. IF IT WAS UNDER WARRANTY, THEN JEEP WOULD LIKELY REPLACE THE ENGINE, BUT SINCE NO LONGER UNDER WARRANTY (EXPIRED AT 60,000 MILES), I WOULD NEED TO REPLACE ENGINE OR TEAR DOWN TO DIAGNOSE THE ISSUE.
Corrective Action:
WHILE DRIVING THE VEHICLE, IT WOULD GO INTO LIMP MODE AND SHUT ITSELF DOWN WHILE DRIVING. THIS HAS HAPPENED DURING 3 DIFFERENT PERIODS TIME NEAR THE OIL CHANGE INTERVAL, OCCURRING 3+ OR MORE TIMES DURING EACH PERIOD. AFTER COMPLAINING ABOUT IT TO THE DEALERSHIP, WITH THE 3RD OCCURRENCE, THEY CHECKED THE OIL PRIOR TO CHANGING IT NOTING THERE WAS NO OIL IN THE PAN. AFTER PERFORMING A FUEL CONSUMPTION TEST, IT WAS NOTED THAT THE ENGINE BETWEEN 6,000 AND 7,000 MILES (OIL CHANGE TIME) LOST OVER 1.25 QUARTS OF OIL. BETWEEN 0 AND 6,000 MILES, MINIMAL TO NO OIL WAS LOST, BUT BETWEEN 6,000-7,000 THE OIL WOULD DROP SIGNIFICANTLY WITH NO OBVIOUS REASON WHY. THE DEALERSHIP MENTIONED THEY HAVE HAD OTHER CUSTOMERS WITH A SIMILAR ISSUE. IF IT WAS UNDER WARRANTY, THEN JEEP WOULD LIKELY REPLACE THE ENGINE, BUT SINCE NO LONGER UNDER WARRANTY (EXPIRED AT 60,000 MILES), I WOULD NEED TO REPLACE ENGINE OR TEAR DOWN TO DIAGNOSE THE ISSUE.
Additional Notes:
WHILE DRIVING THE VEHICLE, IT WOULD GO INTO LIMP MODE AND SHUT ITSELF DOWN WHILE DRIVING. THIS HAS HAPPENED DURING 3 DIFFERENT PERIODS TIME NEAR THE OIL CHANGE INTERVAL, OCCURRING 3+ OR MORE TIMES DURING EACH PERIOD. AFTER COMPLAINING ABOUT IT TO THE DEALERSHIP, WITH THE 3RD OCCURRENCE, THEY CHECKED THE OIL PRIOR TO CHANGING IT NOTING THERE WAS NO OIL IN THE PAN. AFTER PERFORMING A FUEL CONSUMPTION TEST, IT WAS NOTED THAT THE ENGINE BETWEEN 6,000 AND 7,000 MILES (OIL CHANGE TIME) LOST OVER 1.25 QUARTS OF OIL. BETWEEN 0 AND 6,000 MILES, MINIMAL TO NO OIL WAS LOST, BUT BETWEEN 6,000-7,000 THE OIL WOULD DROP SIGNIFICANTLY WITH NO OBVIOUS REASON WHY. THE DEALERSHIP MENTIONED THEY HAVE HAD OTHER CUSTOMERS WITH A SIMILAR ISSUE. IF IT WAS UNDER WARRANTY, THEN JEEP WOULD LIKELY REPLACE THE ENGINE, BUT SINCE NO LONGER UNDER WARRANTY (EXPIRED AT 60,000 MILES), I WOULD NEED TO REPLACE ENGINE OR TEAR DOWN TO DIAGNOSE THE ISSUE.
Mfg Campaign: 11317481
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING INTO A DRIVEWAY, THE PARKING BRAKE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN PARKING MODE. THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING INTO A DRIVEWAY, THE PARKING BRAKE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN PARKING MODE. THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING INTO A DRIVEWAY, THE PARKING BRAKE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN PARKING MODE. THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Mfg Campaign: 11317503
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I GET A NOTICE OF 'SERVICE SHIFTER' SPORADICALLY. I'M HIGHLY CONCERNED THIS HASN'T BEEN A RECALL CONSIDERING THE ACCIDENT I JUST HEARD ABOUT AND I'VE ALMOST EXPERIENCED. I WAS UNABLE TO GET OUT OF GEAR WHEN THIS MESSAGE CAME ON. IT'S HAPPENED WHILE IN DRIVE, REVERSE, AND PARK.
Corrective Action:
I GET A NOTICE OF 'SERVICE SHIFTER' SPORADICALLY. I'M HIGHLY CONCERNED THIS HASN'T BEEN A RECALL CONSIDERING THE ACCIDENT I JUST HEARD ABOUT AND I'VE ALMOST EXPERIENCED. I WAS UNABLE TO GET OUT OF GEAR WHEN THIS MESSAGE CAME ON. IT'S HAPPENED WHILE IN DRIVE, REVERSE, AND PARK.
Additional Notes:
I GET A NOTICE OF 'SERVICE SHIFTER' SPORADICALLY. I'M HIGHLY CONCERNED THIS HASN'T BEEN A RECALL CONSIDERING THE ACCIDENT I JUST HEARD ABOUT AND I'VE ALMOST EXPERIENCED. I WAS UNABLE TO GET OUT OF GEAR WHEN THIS MESSAGE CAME ON. IT'S HAPPENED WHILE IN DRIVE, REVERSE, AND PARK.
Mfg Campaign: 11317635
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Corrective Action:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Additional Notes:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Mfg Campaign: 11317208
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Corrective Action:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Additional Notes:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Mfg Campaign: 11317208
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Corrective Action:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Additional Notes:
THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)
Mfg Campaign: 11317208
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEVICE TRANSMISSION LIGHT COMES ON AND CAR DIES AND WILL NOT RESTART. WHEN STOPPING AT A STOP SIGN OR RED LIGHT.
Corrective Action:
DEVICE TRANSMISSION LIGHT COMES ON AND CAR DIES AND WILL NOT RESTART. WHEN STOPPING AT A STOP SIGN OR RED LIGHT.
Additional Notes:
DEVICE TRANSMISSION LIGHT COMES ON AND CAR DIES AND WILL NOT RESTART. WHEN STOPPING AT A STOP SIGN OR RED LIGHT.
Mfg Campaign: 11317239
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
Mfg Campaign: 11317272
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING MESSAGE WAS DISPLAYED. ADDITIONALLY, SEVERAL ADDITIONAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 33,000.
Mfg Campaign: 11317272
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Corrective Action:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Additional Notes:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Mfg Campaign: 11317349
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Corrective Action:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Additional Notes:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Mfg Campaign: 11317349
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Corrective Action:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Additional Notes:
DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.
Mfg Campaign: 11317349
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"SERVICE SHIFTER" HAS POPPED UP NUMEROUS TIMES WITH ALL GEARS LIT UP ( PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL) . THE FIRST TIME, IT POPPED UP AS SOON AS I PUT IT IN DRIVE. THE 2ND TIME, IT POPPED UP WHILE IN DRIVE GOING LESS THAN 45MPH THROUGH TOWN. THE NEXT TIME, ( MARCH 9, 2020) IT POPPED UP WHILE ON THE INTERSTATE GOING 70MPH, 3 DIFFERENT TIMES WITHIN 45 MINUTES. THE DEALER STATED THEY HAVE NEVER HEARD OF THIS, SO HOW DO I GET IT FIXED, UNLESS THERE'S A RECALL? THIS HAS TO BE A DRIVETRAIN ISSUE AS IT AFFECTS THE GEAR SHIFTER?
Corrective Action:
"SERVICE SHIFTER" HAS POPPED UP NUMEROUS TIMES WITH ALL GEARS LIT UP ( PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL) . THE FIRST TIME, IT POPPED UP AS SOON AS I PUT IT IN DRIVE. THE 2ND TIME, IT POPPED UP WHILE IN DRIVE GOING LESS THAN 45MPH THROUGH TOWN. THE NEXT TIME, ( MARCH 9, 2020) IT POPPED UP WHILE ON THE INTERSTATE GOING 70MPH, 3 DIFFERENT TIMES WITHIN 45 MINUTES. THE DEALER STATED THEY HAVE NEVER HEARD OF THIS, SO HOW DO I GET IT FIXED, UNLESS THERE'S A RECALL? THIS HAS TO BE A DRIVETRAIN ISSUE AS IT AFFECTS THE GEAR SHIFTER?
Additional Notes:
"SERVICE SHIFTER" HAS POPPED UP NUMEROUS TIMES WITH ALL GEARS LIT UP ( PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL) . THE FIRST TIME, IT POPPED UP AS SOON AS I PUT IT IN DRIVE. THE 2ND TIME, IT POPPED UP WHILE IN DRIVE GOING LESS THAN 45MPH THROUGH TOWN. THE NEXT TIME, ( MARCH 9, 2020) IT POPPED UP WHILE ON THE INTERSTATE GOING 70MPH, 3 DIFFERENT TIMES WITHIN 45 MINUTES. THE DEALER STATED THEY HAVE NEVER HEARD OF THIS, SO HOW DO I GET IT FIXED, UNLESS THERE'S A RECALL? THIS HAS TO BE A DRIVETRAIN ISSUE AS IT AFFECTS THE GEAR SHIFTER?
Mfg Campaign: 11317439
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE OR DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY SHIFT TO 1ST GEAR WITHOUT WARNING, AND THE FRONT WHEEL SEIZED INTERMITTENTLY. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE OR DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY SHIFT TO 1ST GEAR WITHOUT WARNING, AND THE FRONT WHEEL SEIZED INTERMITTENTLY. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE OR DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY SHIFT TO 1ST GEAR WITHOUT WARNING, AND THE FRONT WHEEL SEIZED INTERMITTENTLY. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Mfg Campaign: 11316971
Recall Date: Mar 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS PULLING OUT INTO TRAFFIC AND THE CAR TRANSMISSION JUST STOPPED GOING. IT ALMOST COST ME MY LIFE. THE CHECK ENGINE, SERVICE TRANSMISSION,SERVICE PARKING BRAKE, AND THE TRACTION CONTROL SYSTEM ALL LIT UP ON THE CAR. THIS IS THE 2ND TIME THIS HAPPENED. I TOOK IT TO THE DEALER AND WAS TOLD THAT ALL JEEP CHEROKEES MANUFACTURED IN 2015, 2016 (MAY ALSO INCLUDE MY 2017) HAVE HAD THIS PROBLEM. IT TOOK THEM FOREVER TO FIGURE IT OUT. IN THE MEANTIME, I'M INCURRING RENTAL CAR FEES AND HAVE ZERO IDEA OF WHAT IT WILL COST TO FIX. JEEP SHOULD RECALL AND FIX THIS PROBLEM AT THEIR EXPENSE NOT THAT OF THE OWNER. THIS HAPPENED APPROXIMATELY 1 YEAR AGO SAME THING EXCEPT THAT THE VEHICLE DID NOT STOP MOVING IT JUST TOOK FOREVER TO GET OUT OF FIRST/SECOND GEAR.
Corrective Action:
I WAS PULLING OUT INTO TRAFFIC AND THE CAR TRANSMISSION JUST STOPPED GOING. IT ALMOST COST ME MY LIFE. THE CHECK ENGINE, SERVICE TRANSMISSION,SERVICE PARKING BRAKE, AND THE TRACTION CONTROL SYSTEM ALL LIT UP ON THE CAR. THIS IS THE 2ND TIME THIS HAPPENED. I TOOK IT TO THE DEALER AND WAS TOLD THAT ALL JEEP CHEROKEES MANUFACTURED IN 2015, 2016 (MAY ALSO INCLUDE MY 2017) HAVE HAD THIS PROBLEM. IT TOOK THEM FOREVER TO FIGURE IT OUT. IN THE MEANTIME, I'M INCURRING RENTAL CAR FEES AND HAVE ZERO IDEA OF WHAT IT WILL COST TO FIX. JEEP SHOULD RECALL AND FIX THIS PROBLEM AT THEIR EXPENSE NOT THAT OF THE OWNER. THIS HAPPENED APPROXIMATELY 1 YEAR AGO SAME THING EXCEPT THAT THE VEHICLE DID NOT STOP MOVING IT JUST TOOK FOREVER TO GET OUT OF FIRST/SECOND GEAR.
Additional Notes:
I WAS PULLING OUT INTO TRAFFIC AND THE CAR TRANSMISSION JUST STOPPED GOING. IT ALMOST COST ME MY LIFE. THE CHECK ENGINE, SERVICE TRANSMISSION,SERVICE PARKING BRAKE, AND THE TRACTION CONTROL SYSTEM ALL LIT UP ON THE CAR. THIS IS THE 2ND TIME THIS HAPPENED. I TOOK IT TO THE DEALER AND WAS TOLD THAT ALL JEEP CHEROKEES MANUFACTURED IN 2015, 2016 (MAY ALSO INCLUDE MY 2017) HAVE HAD THIS PROBLEM. IT TOOK THEM FOREVER TO FIGURE IT OUT. IN THE MEANTIME, I'M INCURRING RENTAL CAR FEES AND HAVE ZERO IDEA OF WHAT IT WILL COST TO FIX. JEEP SHOULD RECALL AND FIX THIS PROBLEM AT THEIR EXPENSE NOT THAT OF THE OWNER. THIS HAPPENED APPROXIMATELY 1 YEAR AGO SAME THING EXCEPT THAT THE VEHICLE DID NOT STOP MOVING IT JUST TOOK FOREVER TO GET OUT OF FIRST/SECOND GEAR.
Mfg Campaign: 11317006
Recall Date: Mar 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
LAST MONTH I WAS IN A FRONT IMPACT COLLISION CAUSING MY 2017 TO BE TOTALED. HOWEVER THE AIRBAGS DID NOT DEPLOY!!! ITS A MAJOR CONCERN FOR ME! TTHIS DEFAULT COULD HAVE CAUSED SERIOUS INJURY!
Corrective Action:
LAST MONTH I WAS IN A FRONT IMPACT COLLISION CAUSING MY 2017 TO BE TOTALED. HOWEVER THE AIRBAGS DID NOT DEPLOY!!! ITS A MAJOR CONCERN FOR ME! TTHIS DEFAULT COULD HAVE CAUSED SERIOUS INJURY!
Additional Notes:
LAST MONTH I WAS IN A FRONT IMPACT COLLISION CAUSING MY 2017 TO BE TOTALED. HOWEVER THE AIRBAGS DID NOT DEPLOY!!! ITS A MAJOR CONCERN FOR ME! TTHIS DEFAULT COULD HAVE CAUSED SERIOUS INJURY!
Mfg Campaign: 11317092
Recall Date: Mar 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I KEEP GETTING A SERVICE SHIFTER LIGHT ON DASH AFTER DRIVING 30 SOME MILES. I TURN THE CAR OFF AND THEN BACK ON AND IT GOES AWAY. I WILL ALSO GET A NO STOP START AVAILABLE EVERY OTHER TIME I START MY CAR. I HAVE TAKEN IT TO MY MECHANIC BUT HE CAN NOT FIND ANYTHING IN THE CAR LOG ABOUT THE PROBLEMS I AM HAVING. I HAVE READ THAT OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT IT SEEMS THERE WAS NO REAL SOLUTION.
Corrective Action:
I KEEP GETTING A SERVICE SHIFTER LIGHT ON DASH AFTER DRIVING 30 SOME MILES. I TURN THE CAR OFF AND THEN BACK ON AND IT GOES AWAY. I WILL ALSO GET A NO STOP START AVAILABLE EVERY OTHER TIME I START MY CAR. I HAVE TAKEN IT TO MY MECHANIC BUT HE CAN NOT FIND ANYTHING IN THE CAR LOG ABOUT THE PROBLEMS I AM HAVING. I HAVE READ THAT OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT IT SEEMS THERE WAS NO REAL SOLUTION.
Additional Notes:
I KEEP GETTING A SERVICE SHIFTER LIGHT ON DASH AFTER DRIVING 30 SOME MILES. I TURN THE CAR OFF AND THEN BACK ON AND IT GOES AWAY. I WILL ALSO GET A NO STOP START AVAILABLE EVERY OTHER TIME I START MY CAR. I HAVE TAKEN IT TO MY MECHANIC BUT HE CAN NOT FIND ANYTHING IN THE CAR LOG ABOUT THE PROBLEMS I AM HAVING. I HAVE READ THAT OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT IT SEEMS THERE WAS NO REAL SOLUTION.
Mfg Campaign: 11316831
Recall Date: Mar 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DASH BOARD SERVICE SHIFTER LIGHT COMES ON AND ON THE FLOOR SHIFTER LIGHTS ARE ALSO LIT. HAS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING IN MOTION. I HAVE TO PULL OFF THE ROAD, TURN VEHICLE OFF AND RESTART. HAS OCCURRED MORE OFTEN RECENTLY. IT IS A DANGEROUS SPECIFIC MOTION. I AM SUBMITTING THIS INCIDENT INTO THIS NHTSA DATABASE FOR FURTHER INVESTIGATION.
Corrective Action:
DASH BOARD SERVICE SHIFTER LIGHT COMES ON AND ON THE FLOOR SHIFTER LIGHTS ARE ALSO LIT. HAS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING IN MOTION. I HAVE TO PULL OFF THE ROAD, TURN VEHICLE OFF AND RESTART. HAS OCCURRED MORE OFTEN RECENTLY. IT IS A DANGEROUS SPECIFIC MOTION. I AM SUBMITTING THIS INCIDENT INTO THIS NHTSA DATABASE FOR FURTHER INVESTIGATION.
Additional Notes:
DASH BOARD SERVICE SHIFTER LIGHT COMES ON AND ON THE FLOOR SHIFTER LIGHTS ARE ALSO LIT. HAS OCCURRED ON BOTH CITY AND HIGHWAY DRIVING IN MOTION. I HAVE TO PULL OFF THE ROAD, TURN VEHICLE OFF AND RESTART. HAS OCCURRED MORE OFTEN RECENTLY. IT IS A DANGEROUS SPECIFIC MOTION. I AM SUBMITTING THIS INCIDENT INTO THIS NHTSA DATABASE FOR FURTHER INVESTIGATION.
Mfg Campaign: 11316719
Recall Date: Mar 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY SERVICE SHIFTER LIGHT HAS CAME UP 3 SEPARATE TIMES. THE LAST TIME IT CAME ON, MY JEEP TOOK ITSELF FROM DRIVE TO PARK WHILE I WAS IN MOTION, LOCKING UP MY TIRES AND STEERING WHEEL. I COULD NOT GET MY PARK BACK INTO DRIVE, AND IT CAUSED ME TO SLIDE OFF THE ROAD. IT HAS HAPPENED ON 3 SEPARATE OCCASIONS. I HAVE ALSO HAD MY BLUETOOTH AND MY RADIO MALFUNCTIONING. IT CHANGES STATIONS AND VOLUME BY ITSELF, SWITCHES BETWEEN AM AND FM AND CHANGES VOLUME RANDOMLY. MY U CONNECT BLUETOOTH STOPPED WORKING ENTIRELY.*DT*TP CONSUMER STATED WHILE DRIVING VEHICLE SHIFTED FROM DRIVE TO PARK AND THE TIRES HAD LOCKED UP. INCIDENT HAPPENED AGAIN FRIDAY MARCH 13TH. WHILE DRIVING SERVICE SHIFTER LIGHT CAME ON. VEHICLE WAS TOWED TO A LOCAL DEALER AND REPAIRED.*JB*DT*TP*DT*DT *AS
Corrective Action:
MY SERVICE SHIFTER LIGHT HAS CAME UP 3 SEPARATE TIMES. THE LAST TIME IT CAME ON, MY JEEP TOOK ITSELF FROM DRIVE TO PARK WHILE I WAS IN MOTION, LOCKING UP MY TIRES AND STEERING WHEEL. I COULD NOT GET MY PARK BACK INTO DRIVE, AND IT CAUSED ME TO SLIDE OFF THE ROAD. IT HAS HAPPENED ON 3 SEPARATE OCCASIONS. I HAVE ALSO HAD MY BLUETOOTH AND MY RADIO MALFUNCTIONING. IT CHANGES STATIONS AND VOLUME BY ITSELF, SWITCHES BETWEEN AM AND FM AND CHANGES VOLUME RANDOMLY. MY U CONNECT BLUETOOTH STOPPED WORKING ENTIRELY.*DT*TP CONSUMER STATED WHILE DRIVING VEHICLE SHIFTED FROM DRIVE TO PARK AND THE TIRES HAD LOCKED UP. INCIDENT HAPPENED AGAIN FRIDAY MARCH 13TH. WHILE DRIVING SERVICE SHIFTER LIGHT CAME ON. VEHICLE WAS TOWED TO A LOCAL DEALER AND REPAIRED.*JB*DT*TP*DT*DT *AS
Additional Notes:
MY SERVICE SHIFTER LIGHT HAS CAME UP 3 SEPARATE TIMES. THE LAST TIME IT CAME ON, MY JEEP TOOK ITSELF FROM DRIVE TO PARK WHILE I WAS IN MOTION, LOCKING UP MY TIRES AND STEERING WHEEL. I COULD NOT GET MY PARK BACK INTO DRIVE, AND IT CAUSED ME TO SLIDE OFF THE ROAD. IT HAS HAPPENED ON 3 SEPARATE OCCASIONS. I HAVE ALSO HAD MY BLUETOOTH AND MY RADIO MALFUNCTIONING. IT CHANGES STATIONS AND VOLUME BY ITSELF, SWITCHES BETWEEN AM AND FM AND CHANGES VOLUME RANDOMLY. MY U CONNECT BLUETOOTH STOPPED WORKING ENTIRELY.*DT*TP CONSUMER STATED WHILE DRIVING VEHICLE SHIFTED FROM DRIVE TO PARK AND THE TIRES HAD LOCKED UP. INCIDENT HAPPENED AGAIN FRIDAY MARCH 13TH. WHILE DRIVING SERVICE SHIFTER LIGHT CAME ON. VEHICLE WAS TOWED TO A LOCAL DEALER AND REPAIRED.*JB*DT*TP*DT*DT *AS
Mfg Campaign: 11316751
Recall Date: Mar 7, 2020
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