Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S84
Recall Date: Nov 2, 2016
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When I started my 2017 Jeep Cherokee Limited this morning, a "service shifter" message appeared on my instrument panel. All the lights that indicate park, reverse, neutral, and drive were illuminated red - all at one time. I turned the car off and restarted it. The message was no longer indicated. However, I scheduled the car for service with my dealer. I wanted to add my voice to the others that have experienced this same issue. The car is not currently under a recall for this issue. But it seems to be a prevalent one for this year and model Jeep.
Corrective Action:
When I started my 2017 Jeep Cherokee Limited this morning, a "service shifter" message appeared on my instrument panel. All the lights that indicate park, reverse, neutral, and drive were illuminated red - all at one time. I turned the car off and restarted it. The message was no longer indicated. However, I scheduled the car for service with my dealer. I wanted to add my voice to the others that have experienced this same issue. The car is not currently under a recall for this issue. But it seems to be a prevalent one for this year and model Jeep.
Additional Notes:
When I started my 2017 Jeep Cherokee Limited this morning, a "service shifter" message appeared on my instrument panel. All the lights that indicate park, reverse, neutral, and drive were illuminated red - all at one time. I turned the car off and restarted it. The message was no longer indicated. However, I scheduled the car for service with my dealer. I wanted to add my voice to the others that have experienced this same issue. The car is not currently under a recall for this issue. But it seems to be a prevalent one for this year and model Jeep.
Mfg Campaign: 11461002
Recall Date: Apr 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down the road and several lights in the dash popped on. The check engine light and a few others that I was not familiar with. Everything started blinking and it said "service shifter" and "service airbag system ". I put it in park and tried to put it back in drive and it would not go into drive and started rolling backwards. I had to push it into a parking lot and have it towed.
Corrective Action:
I was driving down the road and several lights in the dash popped on. The check engine light and a few others that I was not familiar with. Everything started blinking and it said "service shifter" and "service airbag system ". I put it in park and tried to put it back in drive and it would not go into drive and started rolling backwards. I had to push it into a parking lot and have it towed.
Additional Notes:
I was driving down the road and several lights in the dash popped on. The check engine light and a few others that I was not familiar with. Everything started blinking and it said "service shifter" and "service airbag system ". I put it in park and tried to put it back in drive and it would not go into drive and started rolling backwards. I had to push it into a parking lot and have it towed.
Mfg Campaign: 11459497
Recall Date: Apr 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.
Corrective Action:
The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.
Additional Notes:
The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.
Mfg Campaign: 11458542
Recall Date: Mar 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.
Corrective Action:
The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.
Additional Notes:
The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.
Mfg Campaign: 11458542
Recall Date: Mar 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I was driving on route I79 Southbound. I had just entered I79 southbound via exit 152. I was accelerating to the speed limit of 70mph. There were no vehicles or objects within 1/4 mile of my location. At approximately 68Mph, the tire front passenger side blew out without cause or reason. As I maneuvered the vehicle over to the shoulder, the rear passenger tire blew out. Upon having the vehicle towed to the repair shop at my expense, I saw that the rim on the front passenger tire was completely destroyed. I believe this was was caused by a defect in the front passenger rim. It appears there was something wrong with the rim.
Corrective Action:
I was driving on route I79 Southbound. I had just entered I79 southbound via exit 152. I was accelerating to the speed limit of 70mph. There were no vehicles or objects within 1/4 mile of my location. At approximately 68Mph, the tire front passenger side blew out without cause or reason. As I maneuvered the vehicle over to the shoulder, the rear passenger tire blew out. Upon having the vehicle towed to the repair shop at my expense, I saw that the rim on the front passenger tire was completely destroyed. I believe this was was caused by a defect in the front passenger rim. It appears there was something wrong with the rim.
Additional Notes:
I was driving on route I79 Southbound. I had just entered I79 southbound via exit 152. I was accelerating to the speed limit of 70mph. There were no vehicles or objects within 1/4 mile of my location. At approximately 68Mph, the tire front passenger side blew out without cause or reason. As I maneuvered the vehicle over to the shoulder, the rear passenger tire blew out. Upon having the vehicle towed to the repair shop at my expense, I saw that the rim on the front passenger tire was completely destroyed. I believe this was was caused by a defect in the front passenger rim. It appears there was something wrong with the rim.
Mfg Campaign: 11457577
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving 50 MPH across a bridge, several unknown warning lights illuminated and the vehicle lost motive power and stalled. The contact was assisted by a Police Officer to move the vehicle into a service station. After restarting the vehicle, the vehicle was driven to a dealer where the warning lights again reappeared. The vehicle received unstated repairs, but remained at the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Corrective Action:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving 50 MPH across a bridge, several unknown warning lights illuminated and the vehicle lost motive power and stalled. The contact was assisted by a Police Officer to move the vehicle into a service station. After restarting the vehicle, the vehicle was driven to a dealer where the warning lights again reappeared. The vehicle received unstated repairs, but remained at the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Additional Notes:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving 50 MPH across a bridge, several unknown warning lights illuminated and the vehicle lost motive power and stalled. The contact was assisted by a Police Officer to move the vehicle into a service station. After restarting the vehicle, the vehicle was driven to a dealer where the warning lights again reappeared. The vehicle received unstated repairs, but remained at the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Mfg Campaign: 11455851
Recall Date: Mar 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine consumes a large amount of oil. I regularly have to add 1qt/ 800-100 miles. The engine will just stall if the oil level gets too low without any warning. In Alaska this poses an extreme hazard, especially in the winter.
Corrective Action:
The engine consumes a large amount of oil. I regularly have to add 1qt/ 800-100 miles. The engine will just stall if the oil level gets too low without any warning. In Alaska this poses an extreme hazard, especially in the winter.
Additional Notes:
The engine consumes a large amount of oil. I regularly have to add 1qt/ 800-100 miles. The engine will just stall if the oil level gets too low without any warning. In Alaska this poses an extreme hazard, especially in the winter.
Mfg Campaign: 11455784
Recall Date: Mar 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.
Corrective Action:
The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.
Additional Notes:
The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.
Mfg Campaign: 11455405
Recall Date: Mar 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.
Corrective Action:
The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.
Additional Notes:
The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.
Mfg Campaign: 11455405
Recall Date: Mar 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
Corrective Action:
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
Additional Notes:
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
Mfg Campaign: 11455448
Recall Date: Mar 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
Corrective Action:
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
Additional Notes:
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
Mfg Campaign: 11455448
Recall Date: Mar 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The front struts and links have had to be replaced at 41,000 miles on a vehicle purported to have upgraded off-road build.
Corrective Action:
The front struts and links have had to be replaced at 41,000 miles on a vehicle purported to have upgraded off-road build.
Additional Notes:
The front struts and links have had to be replaced at 41,000 miles on a vehicle purported to have upgraded off-road build.
Mfg Campaign: 11454847
Recall Date: Mar 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2017 Jeep Cherokee. The contact stated that the rear hatch failed to open as needed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. On April 19, 2022 the vehicle was taken to the Landmark Dodge Chrysler Jeep at 6850 Mount Zion Blvd, Morrow GA 30260 for software recall update. The customer service rep was asked to check the locked rear liftgate that would not open. He stated it would be $195 just diagnose it. Dodge Chrysler Jeep Ram customer service was called prior to the recall appointment and provided no corrective measure. I was advised to ask the dealer when I went in for the software recall update. I cannot access emergency roadside equipment without opening the rear liftgate which makes the vehicle unsafe. I have read several other similar complaints online.
Corrective Action:
The contact owns a 2017 Jeep Cherokee. The contact stated that the rear hatch failed to open as needed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. On April 19, 2022 the vehicle was taken to the Landmark Dodge Chrysler Jeep at 6850 Mount Zion Blvd, Morrow GA 30260 for software recall update. The customer service rep was asked to check the locked rear liftgate that would not open. He stated it would be $195 just diagnose it. Dodge Chrysler Jeep Ram customer service was called prior to the recall appointment and provided no corrective measure. I was advised to ask the dealer when I went in for the software recall update. I cannot access emergency roadside equipment without opening the rear liftgate which makes the vehicle unsafe. I have read several other similar complaints online.
Additional Notes:
The contact owns a 2017 Jeep Cherokee. The contact stated that the rear hatch failed to open as needed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. On April 19, 2022 the vehicle was taken to the Landmark Dodge Chrysler Jeep at 6850 Mount Zion Blvd, Morrow GA 30260 for software recall update. The customer service rep was asked to check the locked rear liftgate that would not open. He stated it would be $195 just diagnose it. Dodge Chrysler Jeep Ram customer service was called prior to the recall appointment and provided no corrective measure. I was advised to ask the dealer when I went in for the software recall update. I cannot access emergency roadside equipment without opening the rear liftgate which makes the vehicle unsafe. I have read several other similar complaints online.
Mfg Campaign: 11453453
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, what I am trying to find out is if the NHTSA has ever got notification or investigated what folks call the Jeep Death Wobble. We just got the Jeep and are looking to flat tow the vehicle behind our Motorhome and folks tell us that Jeep issued a Service Bulletin regarding the death wobble and would require modifications to the electrical system to resolve the problem. Is this an issue that your organization would have investigated and made Jeep/Mopar aware of the Death Wobble Issue. My second question Is that your web site shows that you have over 800 complaints regarding this vehicle and was wondering how I can read some of them. Thanks very much We have not experienced this issue yet but trying to find out more info about the Jeep Death Wobble before we proceed with any repairs etc regarding this issue.
Corrective Action:
Hello, what I am trying to find out is if the NHTSA has ever got notification or investigated what folks call the Jeep Death Wobble. We just got the Jeep and are looking to flat tow the vehicle behind our Motorhome and folks tell us that Jeep issued a Service Bulletin regarding the death wobble and would require modifications to the electrical system to resolve the problem. Is this an issue that your organization would have investigated and made Jeep/Mopar aware of the Death Wobble Issue. My second question Is that your web site shows that you have over 800 complaints regarding this vehicle and was wondering how I can read some of them. Thanks very much We have not experienced this issue yet but trying to find out more info about the Jeep Death Wobble before we proceed with any repairs etc regarding this issue.
Additional Notes:
Hello, what I am trying to find out is if the NHTSA has ever got notification or investigated what folks call the Jeep Death Wobble. We just got the Jeep and are looking to flat tow the vehicle behind our Motorhome and folks tell us that Jeep issued a Service Bulletin regarding the death wobble and would require modifications to the electrical system to resolve the problem. Is this an issue that your organization would have investigated and made Jeep/Mopar aware of the Death Wobble Issue. My second question Is that your web site shows that you have over 800 complaints regarding this vehicle and was wondering how I can read some of them. Thanks very much We have not experienced this issue yet but trying to find out more info about the Jeep Death Wobble before we proceed with any repairs etc regarding this issue.
Mfg Campaign: 11453502
Recall Date: Feb 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The service shifter light came on and the mechanics cannot find any logical reason why but it does not allow me to see what speed I am going when it is on.
Corrective Action:
The service shifter light came on and the mechanics cannot find any logical reason why but it does not allow me to see what speed I am going when it is on.
Additional Notes:
The service shifter light came on and the mechanics cannot find any logical reason why but it does not allow me to see what speed I am going when it is on.
Mfg Campaign: 11451239
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service shifter light is on but nothing can be found wrong with the car.
Corrective Action:
Service shifter light is on but nothing can be found wrong with the car.
Additional Notes:
Service shifter light is on but nothing can be found wrong with the car.
Mfg Campaign: 11451241
Recall Date: Feb 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.
Corrective Action:
Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.
Additional Notes:
Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.
Mfg Campaign: 11451069
Recall Date: Feb 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.
Corrective Action:
Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.
Additional Notes:
Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.
Mfg Campaign: 11451069
Recall Date: Feb 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle inadvertently stalled without warning. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was not informed of the failure. The approximate failure mileage was 63,000.
Corrective Action:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle inadvertently stalled without warning. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was not informed of the failure. The approximate failure mileage was 63,000.
Additional Notes:
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle inadvertently stalled without warning. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was not informed of the failure. The approximate failure mileage was 63,000.
Mfg Campaign: 11450409
Recall Date: Feb 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Heater hose broke while on the freeway causing all of the antifreeze to leak out and car to overheat with no warnings signs. Car started shaking and I pulled over and it shut off. Turns out the heater hose is made with two tubes connected toghether and the hose broke where the connect.
Corrective Action:
Heater hose broke while on the freeway causing all of the antifreeze to leak out and car to overheat with no warnings signs. Car started shaking and I pulled over and it shut off. Turns out the heater hose is made with two tubes connected toghether and the hose broke where the connect.
Additional Notes:
Heater hose broke while on the freeway causing all of the antifreeze to leak out and car to overheat with no warnings signs. Car started shaking and I pulled over and it shut off. Turns out the heater hose is made with two tubes connected toghether and the hose broke where the connect.
Mfg Campaign: 11449131
Recall Date: Jan 27, 2022
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