Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THIS VEHICLE IN SEPTEMBER 2016 AND IT WAS SEEN IN THE SERVICE DEPARTMENT IN OCTOBER 2016 FOR A LOUD CLICK FROM THE BRAKE (TOLD THIS IS NORMAL) AND THE VEHICLE SHUTTING OFF DURING IDLE TWICE. AN UPDATE WAS DONE BUT THE ISSUE CONTINUED. NOVEMBER 2016 I BROUGHT THE VEHICLE IN BECAUSE THE BACK SEAT WOULD MOVE BACK AND FORTH IF SOMEONE WAS NOT SITTING IN IT (THEY HAD TO REPLACE THE WHOLE BACK SEAT) BUT AS I WAS DRIVING INTO THE SERVICE DOORS THE VEHICLE SKIPPED AND TRIED TO DIE WITH LIGHTS FLASHING ON THE DASH. SERVICE COULD NOT DUPLICATE. DECEMBER 2016 BROUGHT IN BECAUSE THE VEHICLE KEPT SKIPPING WHEN TRYING TO TAKE OFF FROM A STOP. ON TWO OCCASIONS IT COMPLETELY STALLED BUT SERVICE WAS UNABLE TO DUPLICATE. THE VEHICLE ALSO HAD ISSUES WITH SHIFTING TOO EARLY AT TIMES AND THEN SHIFTING WAS DELAYED OTHER TIMES. ONCE AGAIN ISSUE COULD NOT BE DUPLICATED. LATER IN DECEMBER I BROUGHT IT BACK AGAIN AND WAS TOLD THERE WAS POSSIBLY A FIX. JANUARY 2017 THE VEHICLE WAS BROUGHT BACK AGAIN DUE TO STALLING AND THE MULTI AIR ACTUATOR WAS REPLACED. THE ISSUE CONTINUED AS THE SERVICE MANAGER SEARCHED FOR AN ANSWER UNTIL I HAD ENOUGH IN OCTOBER 2017 WHEN IT CAME TO A STOP FOR NO REASON AND THE VEHICLE WOULD MAKE A TERRIBLE NOISE IN REVERSE AT TIMES. SERVICE ALONG WITH FCA ATTEMPTED TO FIX IT BUT COULD NOT DUPLICATE THE ISSUE. WHEN I GOT THE VEHICLE BACK IT IT ALWAYS SKIPS IN IDLE, MAKES A LAWN MOWER SOUND IN IDLE AND WHEN SHUTTING OFF MAKES A WHINING NOISE. I HAVE STOPPED DRIVING THE VEHICLE AND AM TRYING TO GET FCA TO DO THE RIGHT THING VIA GEORGIA'S LEMON LAW. I HAVE DONE MY DUE DILIGENCE FOLLOWING FCA'S REQUIRED STEPS AND THEY SAID THEY CANNOT DUPLICATE MY ISSUE BUT WOULD GIVE ME A GOOD FAITH PAYMENT FOR MY TIME. I HAVE ASKED TO TALK TO SUPERVISORS ETC BUT AM TOLD THAT IS NOT THEIR PROTOCOL AND THEY CLOSED MY CASE. THIS VEHICLE IS UNSAFE!
Corrective Action:
I PURCHASED THIS VEHICLE IN SEPTEMBER 2016 AND IT WAS SEEN IN THE SERVICE DEPARTMENT IN OCTOBER 2016 FOR A LOUD CLICK FROM THE BRAKE (TOLD THIS IS NORMAL) AND THE VEHICLE SHUTTING OFF DURING IDLE TWICE. AN UPDATE WAS DONE BUT THE ISSUE CONTINUED. NOVEMBER 2016 I BROUGHT THE VEHICLE IN BECAUSE THE BACK SEAT WOULD MOVE BACK AND FORTH IF SOMEONE WAS NOT SITTING IN IT (THEY HAD TO REPLACE THE WHOLE BACK SEAT) BUT AS I WAS DRIVING INTO THE SERVICE DOORS THE VEHICLE SKIPPED AND TRIED TO DIE WITH LIGHTS FLASHING ON THE DASH. SERVICE COULD NOT DUPLICATE. DECEMBER 2016 BROUGHT IN BECAUSE THE VEHICLE KEPT SKIPPING WHEN TRYING TO TAKE OFF FROM A STOP. ON TWO OCCASIONS IT COMPLETELY STALLED BUT SERVICE WAS UNABLE TO DUPLICATE. THE VEHICLE ALSO HAD ISSUES WITH SHIFTING TOO EARLY AT TIMES AND THEN SHIFTING WAS DELAYED OTHER TIMES. ONCE AGAIN ISSUE COULD NOT BE DUPLICATED. LATER IN DECEMBER I BROUGHT IT BACK AGAIN AND WAS TOLD THERE WAS POSSIBLY A FIX. JANUARY 2017 THE VEHICLE WAS BROUGHT BACK AGAIN DUE TO STALLING AND THE MULTI AIR ACTUATOR WAS REPLACED. THE ISSUE CONTINUED AS THE SERVICE MANAGER SEARCHED FOR AN ANSWER UNTIL I HAD ENOUGH IN OCTOBER 2017 WHEN IT CAME TO A STOP FOR NO REASON AND THE VEHICLE WOULD MAKE A TERRIBLE NOISE IN REVERSE AT TIMES. SERVICE ALONG WITH FCA ATTEMPTED TO FIX IT BUT COULD NOT DUPLICATE THE ISSUE. WHEN I GOT THE VEHICLE BACK IT IT ALWAYS SKIPS IN IDLE, MAKES A LAWN MOWER SOUND IN IDLE AND WHEN SHUTTING OFF MAKES A WHINING NOISE. I HAVE STOPPED DRIVING THE VEHICLE AND AM TRYING TO GET FCA TO DO THE RIGHT THING VIA GEORGIA'S LEMON LAW. I HAVE DONE MY DUE DILIGENCE FOLLOWING FCA'S REQUIRED STEPS AND THEY SAID THEY CANNOT DUPLICATE MY ISSUE BUT WOULD GIVE ME A GOOD FAITH PAYMENT FOR MY TIME. I HAVE ASKED TO TALK TO SUPERVISORS ETC BUT AM TOLD THAT IS NOT THEIR PROTOCOL AND THEY CLOSED MY CASE. THIS VEHICLE IS UNSAFE!
Additional Notes:
I PURCHASED THIS VEHICLE IN SEPTEMBER 2016 AND IT WAS SEEN IN THE SERVICE DEPARTMENT IN OCTOBER 2016 FOR A LOUD CLICK FROM THE BRAKE (TOLD THIS IS NORMAL) AND THE VEHICLE SHUTTING OFF DURING IDLE TWICE. AN UPDATE WAS DONE BUT THE ISSUE CONTINUED. NOVEMBER 2016 I BROUGHT THE VEHICLE IN BECAUSE THE BACK SEAT WOULD MOVE BACK AND FORTH IF SOMEONE WAS NOT SITTING IN IT (THEY HAD TO REPLACE THE WHOLE BACK SEAT) BUT AS I WAS DRIVING INTO THE SERVICE DOORS THE VEHICLE SKIPPED AND TRIED TO DIE WITH LIGHTS FLASHING ON THE DASH. SERVICE COULD NOT DUPLICATE. DECEMBER 2016 BROUGHT IN BECAUSE THE VEHICLE KEPT SKIPPING WHEN TRYING TO TAKE OFF FROM A STOP. ON TWO OCCASIONS IT COMPLETELY STALLED BUT SERVICE WAS UNABLE TO DUPLICATE. THE VEHICLE ALSO HAD ISSUES WITH SHIFTING TOO EARLY AT TIMES AND THEN SHIFTING WAS DELAYED OTHER TIMES. ONCE AGAIN ISSUE COULD NOT BE DUPLICATED. LATER IN DECEMBER I BROUGHT IT BACK AGAIN AND WAS TOLD THERE WAS POSSIBLY A FIX. JANUARY 2017 THE VEHICLE WAS BROUGHT BACK AGAIN DUE TO STALLING AND THE MULTI AIR ACTUATOR WAS REPLACED. THE ISSUE CONTINUED AS THE SERVICE MANAGER SEARCHED FOR AN ANSWER UNTIL I HAD ENOUGH IN OCTOBER 2017 WHEN IT CAME TO A STOP FOR NO REASON AND THE VEHICLE WOULD MAKE A TERRIBLE NOISE IN REVERSE AT TIMES. SERVICE ALONG WITH FCA ATTEMPTED TO FIX IT BUT COULD NOT DUPLICATE THE ISSUE. WHEN I GOT THE VEHICLE BACK IT IT ALWAYS SKIPS IN IDLE, MAKES A LAWN MOWER SOUND IN IDLE AND WHEN SHUTTING OFF MAKES A WHINING NOISE. I HAVE STOPPED DRIVING THE VEHICLE AND AM TRYING TO GET FCA TO DO THE RIGHT THING VIA GEORGIA'S LEMON LAW. I HAVE DONE MY DUE DILIGENCE FOLLOWING FCA'S REQUIRED STEPS AND THEY SAID THEY CANNOT DUPLICATE MY ISSUE BUT WOULD GIVE ME A GOOD FAITH PAYMENT FOR MY TIME. I HAVE ASKED TO TALK TO SUPERVISORS ETC BUT AM TOLD THAT IS NOT THEIR PROTOCOL AND THEY CLOSED MY CASE. THIS VEHICLE IS UNSAFE!
Mfg Campaign: 11048717
Recall Date: Nov 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JEEP 2016 POWER LIFTGATE WON'T OPEN OR CLOSE. THIS LEADS TO THE INABILITY TO MANUALLY CLOSE THE LIFTGATE, AND THE INTERIOR LIGHTS STAY LUMINATED. THERE ARE RECALLS; HOWEVER MY VIN ISN'T LISTED. I NOTIFIED THE DEALER WHO CHANGED THE STRUT FOR OVER $300 AND IT STILL OCCURS.
Corrective Action:
JEEP 2016 POWER LIFTGATE WON'T OPEN OR CLOSE. THIS LEADS TO THE INABILITY TO MANUALLY CLOSE THE LIFTGATE, AND THE INTERIOR LIGHTS STAY LUMINATED. THERE ARE RECALLS; HOWEVER MY VIN ISN'T LISTED. I NOTIFIED THE DEALER WHO CHANGED THE STRUT FOR OVER $300 AND IT STILL OCCURS.
Additional Notes:
JEEP 2016 POWER LIFTGATE WON'T OPEN OR CLOSE. THIS LEADS TO THE INABILITY TO MANUALLY CLOSE THE LIFTGATE, AND THE INTERIOR LIGHTS STAY LUMINATED. THERE ARE RECALLS; HOWEVER MY VIN ISN'T LISTED. I NOTIFIED THE DEALER WHO CHANGED THE STRUT FOR OVER $300 AND IT STILL OCCURS.
Mfg Campaign: 11048293
Recall Date: Nov 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Corrective Action:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Additional Notes:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Mfg Campaign: 11046917
Recall Date: Nov 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Corrective Action:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Additional Notes:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Mfg Campaign: 11046917
Recall Date: Nov 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Corrective Action:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Additional Notes:
I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.
Mfg Campaign: 11046917
Recall Date: Nov 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.
Corrective Action:
FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.
Additional Notes:
FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.
Mfg Campaign: 11045272
Recall Date: Nov 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.
Corrective Action:
FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.
Additional Notes:
FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.
Mfg Campaign: 11045272
Recall Date: Nov 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STARTED TO JERK (LIKE REAR-ENDED) ONCE; WHAT IT SEEMS, FROM THE TRANSMISSION GOT HEAT AFTER DRIVING FOR 5-10 MINS. FEELS EVEN MORE ON UPHILLS AND ACCELARATION. NO DASHBOARD LIGHTS. ALL STARTED AROUND 58000 MILES
Corrective Action:
VEHICLE STARTED TO JERK (LIKE REAR-ENDED) ONCE; WHAT IT SEEMS, FROM THE TRANSMISSION GOT HEAT AFTER DRIVING FOR 5-10 MINS. FEELS EVEN MORE ON UPHILLS AND ACCELARATION. NO DASHBOARD LIGHTS. ALL STARTED AROUND 58000 MILES
Additional Notes:
VEHICLE STARTED TO JERK (LIKE REAR-ENDED) ONCE; WHAT IT SEEMS, FROM THE TRANSMISSION GOT HEAT AFTER DRIVING FOR 5-10 MINS. FEELS EVEN MORE ON UPHILLS AND ACCELARATION. NO DASHBOARD LIGHTS. ALL STARTED AROUND 58000 MILES
Mfg Campaign: 11042799
Recall Date: Nov 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IT HAS AN OIL CONSUMPTION ISSUE. IT BURNS A QUART OF OIL EVERY 1000 MILES. IT TAKES 5 QUARTS OF OIL AND THE OIL CHANGE IS EVERY 5000 MILES SO BY THE TIME IT NEEDS AN OIL CHANGE THERE IS NO OIL LEFT. IT STALLED DEAD ON ME WHILE I WAS DRIVING BECAUSE IT HAD NO OIL. I HAD NO ADVANCED WARNING IT JUST STOPPED IN THE MIDDLE OF THE STREET. I HAVE DONE 7 OIL CONSUMPTION TESTS AND JEEP IS TELLING ME IT IS "JEEP STANDARD" AND THEY WILL NOT FIX IT.
Corrective Action:
IT HAS AN OIL CONSUMPTION ISSUE. IT BURNS A QUART OF OIL EVERY 1000 MILES. IT TAKES 5 QUARTS OF OIL AND THE OIL CHANGE IS EVERY 5000 MILES SO BY THE TIME IT NEEDS AN OIL CHANGE THERE IS NO OIL LEFT. IT STALLED DEAD ON ME WHILE I WAS DRIVING BECAUSE IT HAD NO OIL. I HAD NO ADVANCED WARNING IT JUST STOPPED IN THE MIDDLE OF THE STREET. I HAVE DONE 7 OIL CONSUMPTION TESTS AND JEEP IS TELLING ME IT IS "JEEP STANDARD" AND THEY WILL NOT FIX IT.
Additional Notes:
IT HAS AN OIL CONSUMPTION ISSUE. IT BURNS A QUART OF OIL EVERY 1000 MILES. IT TAKES 5 QUARTS OF OIL AND THE OIL CHANGE IS EVERY 5000 MILES SO BY THE TIME IT NEEDS AN OIL CHANGE THERE IS NO OIL LEFT. IT STALLED DEAD ON ME WHILE I WAS DRIVING BECAUSE IT HAD NO OIL. I HAD NO ADVANCED WARNING IT JUST STOPPED IN THE MIDDLE OF THE STREET. I HAVE DONE 7 OIL CONSUMPTION TESTS AND JEEP IS TELLING ME IT IS "JEEP STANDARD" AND THEY WILL NOT FIX IT.
Mfg Campaign: 11034694
Recall Date: Oct 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JEEP LOST ALMOST ALL POWER WHILE IN MODERATE 2 LANE (55MPH) HIGHWAY TRAFFIC. WITHOUT ANY SORT OF WARNING THE "CHECK ENGINE" LIGHT CAME ON, WITH A "SERVICE TRANSMISSION" MESSAGE. LUCKILY, THE TRAFFIC BEHIND ME WAS ALERT SO I DIDN'T CAUSE AN ACCIDENT. I COASTED TO A STOP ON A VERY NARROW SHOULDER, TURNED THE IGNITION OFF AND ON THEN ON. I WAS THEN ABLE TO DRIVE THE JEEP BACK HOME IN "LIMP MODE". THIS IS A POTENTIALLY DANGEROUS ISSUE THAT APPEARS TO HAVE SEVERAL PREVIOUS REPORTS.
Corrective Action:
JEEP LOST ALMOST ALL POWER WHILE IN MODERATE 2 LANE (55MPH) HIGHWAY TRAFFIC. WITHOUT ANY SORT OF WARNING THE "CHECK ENGINE" LIGHT CAME ON, WITH A "SERVICE TRANSMISSION" MESSAGE. LUCKILY, THE TRAFFIC BEHIND ME WAS ALERT SO I DIDN'T CAUSE AN ACCIDENT. I COASTED TO A STOP ON A VERY NARROW SHOULDER, TURNED THE IGNITION OFF AND ON THEN ON. I WAS THEN ABLE TO DRIVE THE JEEP BACK HOME IN "LIMP MODE". THIS IS A POTENTIALLY DANGEROUS ISSUE THAT APPEARS TO HAVE SEVERAL PREVIOUS REPORTS.
Additional Notes:
JEEP LOST ALMOST ALL POWER WHILE IN MODERATE 2 LANE (55MPH) HIGHWAY TRAFFIC. WITHOUT ANY SORT OF WARNING THE "CHECK ENGINE" LIGHT CAME ON, WITH A "SERVICE TRANSMISSION" MESSAGE. LUCKILY, THE TRAFFIC BEHIND ME WAS ALERT SO I DIDN'T CAUSE AN ACCIDENT. I COASTED TO A STOP ON A VERY NARROW SHOULDER, TURNED THE IGNITION OFF AND ON THEN ON. I WAS THEN ABLE TO DRIVE THE JEEP BACK HOME IN "LIMP MODE". THIS IS A POTENTIALLY DANGEROUS ISSUE THAT APPEARS TO HAVE SEVERAL PREVIOUS REPORTS.
Mfg Campaign: 11032559
Recall Date: Oct 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Corrective Action:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Additional Notes:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Mfg Campaign: 11031667
Recall Date: Oct 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Corrective Action:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Additional Notes:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Mfg Campaign: 11031667
Recall Date: Oct 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Corrective Action:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Additional Notes:
IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD TO TODAY 10/04/2017, MY CAR DID THE SAME THING. I WAS TRAVELING AT 55 MPH THIS TIME AND LOST ALL CONTROL. I HAD TO JUMP A CURB AND DRIVE ACROSS THE LAWN AND INTO THE PARKING LOT. I HAVE READ MANY ISSUES ABOUT THIS PROBLEM FROM OTHER JEEP OWNERS. WHY HASN'T A RECALL BEEN ISSUED? ESPECIALLY IF THIS IS A KNOWN ISSUE. I COULD HAVE CAUSED A LARGE ACCIDENT ESPECIALLY SINCE IT WAS DURING RUSH HOUR. SAFETY OF CONSUMER AND OTHERS ON ROAD NEED TO BE TAKEN INTO ACCOUNT.
Mfg Campaign: 11031667
Recall Date: Oct 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A KNOWN ISSUE WITH THE TRANSMISSION. SOME, NOT ALL OF THE 2016 CHEROKEES NEED A SOFTWARE UPDATE. WITHOUT THE UPDATE MY CAR WILL GO INTO "LIMB MODE". YOU NEVER KNOW WHEN IT WILL HAPPEN, YOU COULD BE MERGING ONTO A HIGHWAY, MAKING A TURN ACROSS TRAFFIC, JUST WHENEVER. WHEN IN "LIMP MODE YOU LOSE ACCELERATION OR YOUR CAR STAYS IN 4TH GEAR. THIS VERY DANGEROUS. I THINK ALL CHEROKEE OWNERS SHOULD BE MADE AWARE OF THIS POTENIALLY DANGEROUS SITUATION
Corrective Action:
THERE IS A KNOWN ISSUE WITH THE TRANSMISSION. SOME, NOT ALL OF THE 2016 CHEROKEES NEED A SOFTWARE UPDATE. WITHOUT THE UPDATE MY CAR WILL GO INTO "LIMB MODE". YOU NEVER KNOW WHEN IT WILL HAPPEN, YOU COULD BE MERGING ONTO A HIGHWAY, MAKING A TURN ACROSS TRAFFIC, JUST WHENEVER. WHEN IN "LIMP MODE YOU LOSE ACCELERATION OR YOUR CAR STAYS IN 4TH GEAR. THIS VERY DANGEROUS. I THINK ALL CHEROKEE OWNERS SHOULD BE MADE AWARE OF THIS POTENIALLY DANGEROUS SITUATION
Additional Notes:
THERE IS A KNOWN ISSUE WITH THE TRANSMISSION. SOME, NOT ALL OF THE 2016 CHEROKEES NEED A SOFTWARE UPDATE. WITHOUT THE UPDATE MY CAR WILL GO INTO "LIMB MODE". YOU NEVER KNOW WHEN IT WILL HAPPEN, YOU COULD BE MERGING ONTO A HIGHWAY, MAKING A TURN ACROSS TRAFFIC, JUST WHENEVER. WHEN IN "LIMP MODE YOU LOSE ACCELERATION OR YOUR CAR STAYS IN 4TH GEAR. THIS VERY DANGEROUS. I THINK ALL CHEROKEE OWNERS SHOULD BE MADE AWARE OF THIS POTENIALLY DANGEROUS SITUATION
Mfg Campaign: 11030487
Recall Date: Sep 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
Corrective Action:
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
Additional Notes:
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
Mfg Campaign: 11030388
Recall Date: Sep 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
Corrective Action:
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
Additional Notes:
EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE
Mfg Campaign: 11030388
Recall Date: Sep 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE BOOSTER WENT OUT AT 41111 MILES WHILE DRIVING AND BRAKING WAS COMPROMISED. FOOT WAS ON BRAKE, THEN CAR STARTED MOVING FORWARD AFTER POPPING SOUND HEARD. HAD TO SLAM DOWN ON BREAK TO GET CAR TO STOP MOVING AT < 2 MILES PER HOUR
Corrective Action:
BRAKE BOOSTER WENT OUT AT 41111 MILES WHILE DRIVING AND BRAKING WAS COMPROMISED. FOOT WAS ON BRAKE, THEN CAR STARTED MOVING FORWARD AFTER POPPING SOUND HEARD. HAD TO SLAM DOWN ON BREAK TO GET CAR TO STOP MOVING AT < 2 MILES PER HOUR
Additional Notes:
BRAKE BOOSTER WENT OUT AT 41111 MILES WHILE DRIVING AND BRAKING WAS COMPROMISED. FOOT WAS ON BRAKE, THEN CAR STARTED MOVING FORWARD AFTER POPPING SOUND HEARD. HAD TO SLAM DOWN ON BREAK TO GET CAR TO STOP MOVING AT < 2 MILES PER HOUR
Mfg Campaign: 11024232
Recall Date: Sep 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
Corrective Action:
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
Additional Notes:
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
Mfg Campaign: 11023990
Recall Date: Sep 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
Corrective Action:
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
Additional Notes:
WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.
Mfg Campaign: 11023990
Recall Date: Sep 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE. WHEN SHIFTED INTO DRIVE, THE VEHICLE WAS NOT OPERABLE FOR APPROXIMATELY 40 MINUTES AND THE SHIFTER MALFUNCTION WARNING INDICATOR ILLUMINATED. SAFFORD OF FREDERICKSBURG (5202 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA) COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE. WHEN SHIFTED INTO DRIVE, THE VEHICLE WAS NOT OPERABLE FOR APPROXIMATELY 40 MINUTES AND THE SHIFTER MALFUNCTION WARNING INDICATOR ILLUMINATED. SAFFORD OF FREDERICKSBURG (5202 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA) COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE. WHEN SHIFTED INTO DRIVE, THE VEHICLE WAS NOT OPERABLE FOR APPROXIMATELY 40 MINUTES AND THE SHIFTER MALFUNCTION WARNING INDICATOR ILLUMINATED. SAFFORD OF FREDERICKSBURG (5202 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA) COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.
Mfg Campaign: 11021793
Recall Date: Sep 6, 2017
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