Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN GOING DOWN INCLINE THE ENGINE AND RPMS GAUGE SURGE UP AND DOWN.
Corrective Action:
WHEN GOING DOWN INCLINE THE ENGINE AND RPMS GAUGE SURGE UP AND DOWN.
Additional Notes:
WHEN GOING DOWN INCLINE THE ENGINE AND RPMS GAUGE SURGE UP AND DOWN.
Mfg Campaign: 11079692
Recall Date: Mar 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION RANDOMLY GOES INTO NEUTRAL & THE CAR DOES NOT MOVE WHEN PRESSING THE GAS. THE 1ST TIME IT HAPPENED I WAS PULLING OUT ON AN EXTREMELY BUSY HIGHWAY & MAKING A RIGHT TO MERGE INTO TRAFFIC. MY CAR FROZE IN THE LANE & 3 CARS NEARLY HIT ME AT HIGH SPEEDS SWERVING AROUND ME. I BROUGHT IT TO THE JEEP DEALERSHIP AS IT IS UNDER WARRANTY & AFTER A FEW HOURS, THEY CALLED & SAID IT WAS READY & IT WAS JUST A "SOFTWARE UPDATE". WEEKS LATER THE SAME THING HAPPENED ONLY THIS TIME WHILE MAKING A LEFT TO MERGE INTO TRAFFIC. I WAS IN THE MEDIAN WAITING FOR TRAFFIC TO CLEAR & WHEN IT DID, I WENT - AGAIN IT WAS LIKE IT WAS STUCK IN NEUTRAL & THIS TIME I WAS ALMOST HIT BY A SEMI-TRUCK WHO NEARLY JACK-KNIFED TRYING NOT TO HIT ME. BACK TO THE DEALERSHIP I WENT EXPRESSING MY TERROR & THE FACT THERE IS NO WAY I FEEL SAFE IN THIS CAR UNTIL IT'S FIXED. I'M SUPPOSE TO PUT MY 15 YEAR-OLD SON BEHIND THE WHEEL OF IT WHEN HE GETS HIS PERMIT IN A FEW WEEKS?? TODAY IS THURSDAY & MY CAR HAS BEEN AT THE DEALERSHIP SINCE 7:30AM LAST FRIDAY. I HAVE TO PICK IT UP TOMORROW AFTER WORK. THEY CALLED TO TELL ME THEY "CANNOT DUPLICATE THE PROBLEM" & RECOMMENDED I "DRIVE WITH THEIR TECHNICIAN TO SEE IF IT CAN BE DUPLICATED WITH HIM IN THE CAR..." SERIOUSLY!? CONSIDERING THIS IS A RANDOM/INTERMITTENT ISSUE, & DOES NOT COME WITH WARNING, THE DUPLICATION EFFORT IS NOT LIKELY. I RELAYED THE RESEARCH I HAD DONE SINCE ONLINE & RECOMMENDED LOOKING AT THE 9-SPEED TRANSMISSION ISSUES THAT HAVE CAUSED PROBLEMS WITH THE SAME CAR. EXPLAINING THEY DESCRIBE THE SAME PROBLEM I AM EXPERIENCING. I WAS TOLD THEY "CANNOT USE INFORMATION FOUND ON GOOGLE" & "THEY'VE CHECKED ALL SOFTWARE UPDATES, RECALLS, & TSR'S..." BUT "THEY'RE ALL BASED ON THE DATE IT WAS BUILT & NOTHING'S COME UP". I AM LITERALLY TERRIFIED TO DRIVE. I KNOW THERE'S A LEMON LAW HERE, BUT I'M AFRAID THE NEXT TIME IT HAPPENS I MAY NOT BE AS LUCKY. HELP!!??
Corrective Action:
TRANSMISSION RANDOMLY GOES INTO NEUTRAL & THE CAR DOES NOT MOVE WHEN PRESSING THE GAS. THE 1ST TIME IT HAPPENED I WAS PULLING OUT ON AN EXTREMELY BUSY HIGHWAY & MAKING A RIGHT TO MERGE INTO TRAFFIC. MY CAR FROZE IN THE LANE & 3 CARS NEARLY HIT ME AT HIGH SPEEDS SWERVING AROUND ME. I BROUGHT IT TO THE JEEP DEALERSHIP AS IT IS UNDER WARRANTY & AFTER A FEW HOURS, THEY CALLED & SAID IT WAS READY & IT WAS JUST A "SOFTWARE UPDATE". WEEKS LATER THE SAME THING HAPPENED ONLY THIS TIME WHILE MAKING A LEFT TO MERGE INTO TRAFFIC. I WAS IN THE MEDIAN WAITING FOR TRAFFIC TO CLEAR & WHEN IT DID, I WENT - AGAIN IT WAS LIKE IT WAS STUCK IN NEUTRAL & THIS TIME I WAS ALMOST HIT BY A SEMI-TRUCK WHO NEARLY JACK-KNIFED TRYING NOT TO HIT ME. BACK TO THE DEALERSHIP I WENT EXPRESSING MY TERROR & THE FACT THERE IS NO WAY I FEEL SAFE IN THIS CAR UNTIL IT'S FIXED. I'M SUPPOSE TO PUT MY 15 YEAR-OLD SON BEHIND THE WHEEL OF IT WHEN HE GETS HIS PERMIT IN A FEW WEEKS?? TODAY IS THURSDAY & MY CAR HAS BEEN AT THE DEALERSHIP SINCE 7:30AM LAST FRIDAY. I HAVE TO PICK IT UP TOMORROW AFTER WORK. THEY CALLED TO TELL ME THEY "CANNOT DUPLICATE THE PROBLEM" & RECOMMENDED I "DRIVE WITH THEIR TECHNICIAN TO SEE IF IT CAN BE DUPLICATED WITH HIM IN THE CAR..." SERIOUSLY!? CONSIDERING THIS IS A RANDOM/INTERMITTENT ISSUE, & DOES NOT COME WITH WARNING, THE DUPLICATION EFFORT IS NOT LIKELY. I RELAYED THE RESEARCH I HAD DONE SINCE ONLINE & RECOMMENDED LOOKING AT THE 9-SPEED TRANSMISSION ISSUES THAT HAVE CAUSED PROBLEMS WITH THE SAME CAR. EXPLAINING THEY DESCRIBE THE SAME PROBLEM I AM EXPERIENCING. I WAS TOLD THEY "CANNOT USE INFORMATION FOUND ON GOOGLE" & "THEY'VE CHECKED ALL SOFTWARE UPDATES, RECALLS, & TSR'S..." BUT "THEY'RE ALL BASED ON THE DATE IT WAS BUILT & NOTHING'S COME UP". I AM LITERALLY TERRIFIED TO DRIVE. I KNOW THERE'S A LEMON LAW HERE, BUT I'M AFRAID THE NEXT TIME IT HAPPENS I MAY NOT BE AS LUCKY. HELP!!??
Additional Notes:
TRANSMISSION RANDOMLY GOES INTO NEUTRAL & THE CAR DOES NOT MOVE WHEN PRESSING THE GAS. THE 1ST TIME IT HAPPENED I WAS PULLING OUT ON AN EXTREMELY BUSY HIGHWAY & MAKING A RIGHT TO MERGE INTO TRAFFIC. MY CAR FROZE IN THE LANE & 3 CARS NEARLY HIT ME AT HIGH SPEEDS SWERVING AROUND ME. I BROUGHT IT TO THE JEEP DEALERSHIP AS IT IS UNDER WARRANTY & AFTER A FEW HOURS, THEY CALLED & SAID IT WAS READY & IT WAS JUST A "SOFTWARE UPDATE". WEEKS LATER THE SAME THING HAPPENED ONLY THIS TIME WHILE MAKING A LEFT TO MERGE INTO TRAFFIC. I WAS IN THE MEDIAN WAITING FOR TRAFFIC TO CLEAR & WHEN IT DID, I WENT - AGAIN IT WAS LIKE IT WAS STUCK IN NEUTRAL & THIS TIME I WAS ALMOST HIT BY A SEMI-TRUCK WHO NEARLY JACK-KNIFED TRYING NOT TO HIT ME. BACK TO THE DEALERSHIP I WENT EXPRESSING MY TERROR & THE FACT THERE IS NO WAY I FEEL SAFE IN THIS CAR UNTIL IT'S FIXED. I'M SUPPOSE TO PUT MY 15 YEAR-OLD SON BEHIND THE WHEEL OF IT WHEN HE GETS HIS PERMIT IN A FEW WEEKS?? TODAY IS THURSDAY & MY CAR HAS BEEN AT THE DEALERSHIP SINCE 7:30AM LAST FRIDAY. I HAVE TO PICK IT UP TOMORROW AFTER WORK. THEY CALLED TO TELL ME THEY "CANNOT DUPLICATE THE PROBLEM" & RECOMMENDED I "DRIVE WITH THEIR TECHNICIAN TO SEE IF IT CAN BE DUPLICATED WITH HIM IN THE CAR..." SERIOUSLY!? CONSIDERING THIS IS A RANDOM/INTERMITTENT ISSUE, & DOES NOT COME WITH WARNING, THE DUPLICATION EFFORT IS NOT LIKELY. I RELAYED THE RESEARCH I HAD DONE SINCE ONLINE & RECOMMENDED LOOKING AT THE 9-SPEED TRANSMISSION ISSUES THAT HAVE CAUSED PROBLEMS WITH THE SAME CAR. EXPLAINING THEY DESCRIBE THE SAME PROBLEM I AM EXPERIENCING. I WAS TOLD THEY "CANNOT USE INFORMATION FOUND ON GOOGLE" & "THEY'VE CHECKED ALL SOFTWARE UPDATES, RECALLS, & TSR'S..." BUT "THEY'RE ALL BASED ON THE DATE IT WAS BUILT & NOTHING'S COME UP". I AM LITERALLY TERRIFIED TO DRIVE. I KNOW THERE'S A LEMON LAW HERE, BUT I'M AFRAID THE NEXT TIME IT HAPPENS I MAY NOT BE AS LUCKY. HELP!!??
Mfg Campaign: 11079704
Recall Date: Mar 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SHORTLY AFTER FUELING MY VEHICLE MY VEHICLE WILL LOSE ALL ACCELERATION. IT HAS BEEN A PROBLEM SINCE THE CAR WAS FIRST PURCHASED AND CONTINUES WITH 30,000 MILES. IT OCCURS ABOUT 70% OF THE TIME AFTER FUELING. THE MOST RECENT OCCOURANCES CAUSED ME TO STALL ON A MAJOR ROADWAY. I WAS NEARLY HIT BY A TRAILER. IN ORDER FOR ME TO GAIN POWER AGAIN I MUST SHIFT TURN THE CAR OFF SHIFT TO PARK AND THEN RESTART THE CAR..
Corrective Action:
SHORTLY AFTER FUELING MY VEHICLE MY VEHICLE WILL LOSE ALL ACCELERATION. IT HAS BEEN A PROBLEM SINCE THE CAR WAS FIRST PURCHASED AND CONTINUES WITH 30,000 MILES. IT OCCURS ABOUT 70% OF THE TIME AFTER FUELING. THE MOST RECENT OCCOURANCES CAUSED ME TO STALL ON A MAJOR ROADWAY. I WAS NEARLY HIT BY A TRAILER. IN ORDER FOR ME TO GAIN POWER AGAIN I MUST SHIFT TURN THE CAR OFF SHIFT TO PARK AND THEN RESTART THE CAR..
Additional Notes:
SHORTLY AFTER FUELING MY VEHICLE MY VEHICLE WILL LOSE ALL ACCELERATION. IT HAS BEEN A PROBLEM SINCE THE CAR WAS FIRST PURCHASED AND CONTINUES WITH 30,000 MILES. IT OCCURS ABOUT 70% OF THE TIME AFTER FUELING. THE MOST RECENT OCCOURANCES CAUSED ME TO STALL ON A MAJOR ROADWAY. I WAS NEARLY HIT BY A TRAILER. IN ORDER FOR ME TO GAIN POWER AGAIN I MUST SHIFT TURN THE CAR OFF SHIFT TO PARK AND THEN RESTART THE CAR..
Mfg Campaign: 11078264
Recall Date: Mar 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.
Corrective Action:
MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.
Additional Notes:
MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.
Mfg Campaign: 11076841
Recall Date: Mar 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Corrective Action:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Additional Notes:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Mfg Campaign: 11075812
Recall Date: Mar 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Corrective Action:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Additional Notes:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Mfg Campaign: 11075812
Recall Date: Mar 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Corrective Action:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Additional Notes:
THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.
Mfg Campaign: 11075812
Recall Date: Mar 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Corrective Action:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Additional Notes:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Mfg Campaign: 11074593
Recall Date: Feb 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Corrective Action:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Additional Notes:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Mfg Campaign: 11074593
Recall Date: Feb 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Corrective Action:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Additional Notes:
WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.
Mfg Campaign: 11074593
Recall Date: Feb 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WINDOW WOULD NOT GO DOWN WHEN THE SWITCH WAS PUSHED. LATER WHILE DRIVING WINDOW STARTED SLIDING DOWN BY ITSELF. DEALERSHIP CLAIMED THE RETURN WAS BROKEN AND 2" OF THE BOTTOM OF THE WINDOW WAS BROKE OFF. NO ACCIDENT OR DAMAGE HAD BEEN DONE TO THE DOOR. BREAKAGE SEEMS TO BE CONSISTENT WITH EARLIER JEEP MODELS. DEALERSHIP WOULD NOT COVER REPAIR AND CHANGED OVER $900 TO REPAIR.
Corrective Action:
WINDOW WOULD NOT GO DOWN WHEN THE SWITCH WAS PUSHED. LATER WHILE DRIVING WINDOW STARTED SLIDING DOWN BY ITSELF. DEALERSHIP CLAIMED THE RETURN WAS BROKEN AND 2" OF THE BOTTOM OF THE WINDOW WAS BROKE OFF. NO ACCIDENT OR DAMAGE HAD BEEN DONE TO THE DOOR. BREAKAGE SEEMS TO BE CONSISTENT WITH EARLIER JEEP MODELS. DEALERSHIP WOULD NOT COVER REPAIR AND CHANGED OVER $900 TO REPAIR.
Additional Notes:
WINDOW WOULD NOT GO DOWN WHEN THE SWITCH WAS PUSHED. LATER WHILE DRIVING WINDOW STARTED SLIDING DOWN BY ITSELF. DEALERSHIP CLAIMED THE RETURN WAS BROKEN AND 2" OF THE BOTTOM OF THE WINDOW WAS BROKE OFF. NO ACCIDENT OR DAMAGE HAD BEEN DONE TO THE DOOR. BREAKAGE SEEMS TO BE CONSISTENT WITH EARLIER JEEP MODELS. DEALERSHIP WOULD NOT COVER REPAIR AND CHANGED OVER $900 TO REPAIR.
Mfg Campaign: 11073244
Recall Date: Feb 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE TRANSMISSION AND CHECK ENGINE LIGHT CAME ON DRIVING ON I270 IN MARYLAND AND COMPLETELY LOST ALL POWER AT 60MPH AND HAD TO CAREFULLY COAST TO THE SIDE OF THE ROAD BECAUSE VEHICLE WOULDN'T ACCELARATE ANYMORE. VEHICLE IS AT THE DEALERSHIP NOW BACK IN VIRGINIA AFTER GETTING TOWED FROM I270. MY JEEP ONLY HAS 27000 MILES.
Corrective Action:
SERVICE TRANSMISSION AND CHECK ENGINE LIGHT CAME ON DRIVING ON I270 IN MARYLAND AND COMPLETELY LOST ALL POWER AT 60MPH AND HAD TO CAREFULLY COAST TO THE SIDE OF THE ROAD BECAUSE VEHICLE WOULDN'T ACCELARATE ANYMORE. VEHICLE IS AT THE DEALERSHIP NOW BACK IN VIRGINIA AFTER GETTING TOWED FROM I270. MY JEEP ONLY HAS 27000 MILES.
Additional Notes:
SERVICE TRANSMISSION AND CHECK ENGINE LIGHT CAME ON DRIVING ON I270 IN MARYLAND AND COMPLETELY LOST ALL POWER AT 60MPH AND HAD TO CAREFULLY COAST TO THE SIDE OF THE ROAD BECAUSE VEHICLE WOULDN'T ACCELARATE ANYMORE. VEHICLE IS AT THE DEALERSHIP NOW BACK IN VIRGINIA AFTER GETTING TOWED FROM I270. MY JEEP ONLY HAS 27000 MILES.
Mfg Campaign: 11073162
Recall Date: Feb 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I PURCHASED MY 2016 JEEP CHEROKEE IN MARCH OF 2016, AND TOOK DELIVERY IN JUNE OF 2016. AFTER HAVING MUNTI0LE MAINTENANCE ISSUES WITH IT, IT WAS DETERMINED THAT MY JEEP HAD 2 DIFFERENT TIRE SIZES ON IT. TWO TIRES HAD A CIRCUMFERENCE OF 60R AND THE OTHER TWO HAD A CIRCUMFERENCE OF 65R. FIAT-CHRYSLWR HAS REFUSED TO MAKE AMENDS TO THIS POINT. I DID NO FIND OUT UNTIL AFTER DRIVING 11,000 MILES.
Corrective Action:
I PURCHASED MY 2016 JEEP CHEROKEE IN MARCH OF 2016, AND TOOK DELIVERY IN JUNE OF 2016. AFTER HAVING MUNTI0LE MAINTENANCE ISSUES WITH IT, IT WAS DETERMINED THAT MY JEEP HAD 2 DIFFERENT TIRE SIZES ON IT. TWO TIRES HAD A CIRCUMFERENCE OF 60R AND THE OTHER TWO HAD A CIRCUMFERENCE OF 65R. FIAT-CHRYSLWR HAS REFUSED TO MAKE AMENDS TO THIS POINT. I DID NO FIND OUT UNTIL AFTER DRIVING 11,000 MILES.
Additional Notes:
I PURCHASED MY 2016 JEEP CHEROKEE IN MARCH OF 2016, AND TOOK DELIVERY IN JUNE OF 2016. AFTER HAVING MUNTI0LE MAINTENANCE ISSUES WITH IT, IT WAS DETERMINED THAT MY JEEP HAD 2 DIFFERENT TIRE SIZES ON IT. TWO TIRES HAD A CIRCUMFERENCE OF 60R AND THE OTHER TWO HAD A CIRCUMFERENCE OF 65R. FIAT-CHRYSLWR HAS REFUSED TO MAKE AMENDS TO THIS POINT. I DID NO FIND OUT UNTIL AFTER DRIVING 11,000 MILES.
Mfg Campaign: 11072921
Recall Date: Feb 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2/12/18 ,2016 JEEP CHEROKEE, 26,300 MILES. DRIVING ON I-5 IN WASHINGTON TO SEATTLE TP PICK UP MY PREGNANT WIFE FROM THE AIRPORT ABOUT 45 MILES FROM HOME SPEED WAS 72 MPH. SERVICE TRANSMISSION DISPLAYED ON DASH WITH THE CHECK ENGINE LIGHT. THE VEHICLE WOULD REV BUT SLOWLY ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY. ONCE STOPPED THE CAR WOULD REV BUT BARLEY MOVE FORWARD. PULLED INTO A SHOPPING CENTER, I TURNED THE CAR OFF AND INSPECTED THE ENGINE AND UNDERNEATH THE VEHICLE FOR ANY FLUIDS. ONCE I STARTED THE CAR IT WOULD CREEP FORWARD SLOWLY UNTIL IT REACHED 45MPH. THE SERVICE TRANSMISSION CLEARED FROM THE DISPLAY BUT THE CHECK ENGINE LIGHT STAYED ON. THE CAR OPERATED NORMALLY BUT SHIFTED ROUGH. TURNED AROUND TO HEAD HOME THE SERVICE TRANSMISSION DISPLAYED AGAIN AND THE CAR WOULD NOT ACCELERATE. PULLED OVER AGAIN TURNED THE CAR ON AND OFF AND RESUMED NORMAL DRIVING. THE CHECK ENGINE LIGHT IS STILL ON BUT LIMPED 45 MILES HOME. I WILL BE TAKING THE CAR TO THE DEALERSHIP IN THE MORNING. MULTIPLE COMPLAINTS ABOUT THIS ISSUE FOR THE VEHICLE.
Corrective Action:
2/12/18 ,2016 JEEP CHEROKEE, 26,300 MILES. DRIVING ON I-5 IN WASHINGTON TO SEATTLE TP PICK UP MY PREGNANT WIFE FROM THE AIRPORT ABOUT 45 MILES FROM HOME SPEED WAS 72 MPH. SERVICE TRANSMISSION DISPLAYED ON DASH WITH THE CHECK ENGINE LIGHT. THE VEHICLE WOULD REV BUT SLOWLY ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY. ONCE STOPPED THE CAR WOULD REV BUT BARLEY MOVE FORWARD. PULLED INTO A SHOPPING CENTER, I TURNED THE CAR OFF AND INSPECTED THE ENGINE AND UNDERNEATH THE VEHICLE FOR ANY FLUIDS. ONCE I STARTED THE CAR IT WOULD CREEP FORWARD SLOWLY UNTIL IT REACHED 45MPH. THE SERVICE TRANSMISSION CLEARED FROM THE DISPLAY BUT THE CHECK ENGINE LIGHT STAYED ON. THE CAR OPERATED NORMALLY BUT SHIFTED ROUGH. TURNED AROUND TO HEAD HOME THE SERVICE TRANSMISSION DISPLAYED AGAIN AND THE CAR WOULD NOT ACCELERATE. PULLED OVER AGAIN TURNED THE CAR ON AND OFF AND RESUMED NORMAL DRIVING. THE CHECK ENGINE LIGHT IS STILL ON BUT LIMPED 45 MILES HOME. I WILL BE TAKING THE CAR TO THE DEALERSHIP IN THE MORNING. MULTIPLE COMPLAINTS ABOUT THIS ISSUE FOR THE VEHICLE.
Additional Notes:
2/12/18 ,2016 JEEP CHEROKEE, 26,300 MILES. DRIVING ON I-5 IN WASHINGTON TO SEATTLE TP PICK UP MY PREGNANT WIFE FROM THE AIRPORT ABOUT 45 MILES FROM HOME SPEED WAS 72 MPH. SERVICE TRANSMISSION DISPLAYED ON DASH WITH THE CHECK ENGINE LIGHT. THE VEHICLE WOULD REV BUT SLOWLY ACCELERATE. I WAS ABLE TO GET OFF THE HIGHWAY. ONCE STOPPED THE CAR WOULD REV BUT BARLEY MOVE FORWARD. PULLED INTO A SHOPPING CENTER, I TURNED THE CAR OFF AND INSPECTED THE ENGINE AND UNDERNEATH THE VEHICLE FOR ANY FLUIDS. ONCE I STARTED THE CAR IT WOULD CREEP FORWARD SLOWLY UNTIL IT REACHED 45MPH. THE SERVICE TRANSMISSION CLEARED FROM THE DISPLAY BUT THE CHECK ENGINE LIGHT STAYED ON. THE CAR OPERATED NORMALLY BUT SHIFTED ROUGH. TURNED AROUND TO HEAD HOME THE SERVICE TRANSMISSION DISPLAYED AGAIN AND THE CAR WOULD NOT ACCELERATE. PULLED OVER AGAIN TURNED THE CAR ON AND OFF AND RESUMED NORMAL DRIVING. THE CHECK ENGINE LIGHT IS STILL ON BUT LIMPED 45 MILES HOME. I WILL BE TAKING THE CAR TO THE DEALERSHIP IN THE MORNING. MULTIPLE COMPLAINTS ABOUT THIS ISSUE FOR THE VEHICLE.
Mfg Campaign: 11072447
Recall Date: Feb 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ARE INADEQUATE, VERY BAD LIGHTING FOR NIGHT DRIVING, NOT INCIDENTS BUT RELUCTANT TO DRIVE AT NIGHT
Corrective Action:
HEADLIGHTS ARE INADEQUATE, VERY BAD LIGHTING FOR NIGHT DRIVING, NOT INCIDENTS BUT RELUCTANT TO DRIVE AT NIGHT
Additional Notes:
HEADLIGHTS ARE INADEQUATE, VERY BAD LIGHTING FOR NIGHT DRIVING, NOT INCIDENTS BUT RELUCTANT TO DRIVE AT NIGHT
Mfg Campaign: 11072273
Recall Date: Feb 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SEAT CAPACITY LABEL OFF BY 1
Corrective Action:
SEAT CAPACITY LABEL OFF BY 1
Additional Notes:
SEAT CAPACITY LABEL OFF BY 1
Mfg Campaign: 11072087
Recall Date: Feb 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON THE HIGHWAY A DINGING NOISE CHECK ENGINE LIGHT CAME ON SERVICE TRANSMISSION MESSAGE CAME UP LOST ALL POWER WAS BARELY ABLE TO GET OUT OF THE WAY OF THE TRAFFIC BEHIND SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET KILLED THIS IS VERY DANGEROUS MY CAR ONLY HAS 61,000 MILES ON IT
Corrective Action:
DRIVING ON THE HIGHWAY A DINGING NOISE CHECK ENGINE LIGHT CAME ON SERVICE TRANSMISSION MESSAGE CAME UP LOST ALL POWER WAS BARELY ABLE TO GET OUT OF THE WAY OF THE TRAFFIC BEHIND SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET KILLED THIS IS VERY DANGEROUS MY CAR ONLY HAS 61,000 MILES ON IT
Additional Notes:
DRIVING ON THE HIGHWAY A DINGING NOISE CHECK ENGINE LIGHT CAME ON SERVICE TRANSMISSION MESSAGE CAME UP LOST ALL POWER WAS BARELY ABLE TO GET OUT OF THE WAY OF THE TRAFFIC BEHIND SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET KILLED THIS IS VERY DANGEROUS MY CAR ONLY HAS 61,000 MILES ON IT
Mfg Campaign: 11066989
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
Corrective Action:
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
Additional Notes:
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
Mfg Campaign: 11066564
Recall Date: Feb 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
Corrective Action:
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
Additional Notes:
TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.
Mfg Campaign: 11066564
Recall Date: Feb 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PLEASE HELP ME WITH MY POTENTIALLY DEADLY PROBLEM? MY 2016 CHEROKEE DIES WHILE I'M DRIVING (CITY & HIGHWAY ["DINGED" BUT DIDN'T DIE-I WON'T DRIVE IT ON THE HIGHWAY]). IT IS FRIGHTENING AND POTENTIALLY DEADLY. THERE IS NO PATTERN TO WHEN OR WHY THIS HAPPENS. IT HAPPENS REPEATEDLY AND THE DEALERSHIP CANNOT IDENTIFY NOR CORRECT THE PROBLEM. THE COMPUTER DOESN'T REGISTER ANY CODES AND DOESN'T RECOGNIZE THAT THE VEHICLE HAS DIED. NOTHING SHOWS ON THE DASHBOARD EITHER WHEN THIS HAPPENS. THERE IS A "DING" AND THE CAR DIES. I HAVE BEEN READING (ONLINE) MANY OTHER IDENTICAL ACCOUNTS OF THIS PROBLEM WITH OTHERS WHO WON THE 2015 & 2016 CHEROKEE MODELS. MY CAR IS, YET AGAIN, AT THE DEALERSHIP. PLEASE HELP ME? THIS IS A POTENTIALLY DEADLY SITUATION. I AM AFRAID TO DRIVE THIS VEHICLE. AND, OTHERS ARE EXPERIENCING EXACTLY THE SAME THING. THANK YOU!
Corrective Action:
PLEASE HELP ME WITH MY POTENTIALLY DEADLY PROBLEM? MY 2016 CHEROKEE DIES WHILE I'M DRIVING (CITY & HIGHWAY ["DINGED" BUT DIDN'T DIE-I WON'T DRIVE IT ON THE HIGHWAY]). IT IS FRIGHTENING AND POTENTIALLY DEADLY. THERE IS NO PATTERN TO WHEN OR WHY THIS HAPPENS. IT HAPPENS REPEATEDLY AND THE DEALERSHIP CANNOT IDENTIFY NOR CORRECT THE PROBLEM. THE COMPUTER DOESN'T REGISTER ANY CODES AND DOESN'T RECOGNIZE THAT THE VEHICLE HAS DIED. NOTHING SHOWS ON THE DASHBOARD EITHER WHEN THIS HAPPENS. THERE IS A "DING" AND THE CAR DIES. I HAVE BEEN READING (ONLINE) MANY OTHER IDENTICAL ACCOUNTS OF THIS PROBLEM WITH OTHERS WHO WON THE 2015 & 2016 CHEROKEE MODELS. MY CAR IS, YET AGAIN, AT THE DEALERSHIP. PLEASE HELP ME? THIS IS A POTENTIALLY DEADLY SITUATION. I AM AFRAID TO DRIVE THIS VEHICLE. AND, OTHERS ARE EXPERIENCING EXACTLY THE SAME THING. THANK YOU!
Additional Notes:
PLEASE HELP ME WITH MY POTENTIALLY DEADLY PROBLEM? MY 2016 CHEROKEE DIES WHILE I'M DRIVING (CITY & HIGHWAY ["DINGED" BUT DIDN'T DIE-I WON'T DRIVE IT ON THE HIGHWAY]). IT IS FRIGHTENING AND POTENTIALLY DEADLY. THERE IS NO PATTERN TO WHEN OR WHY THIS HAPPENS. IT HAPPENS REPEATEDLY AND THE DEALERSHIP CANNOT IDENTIFY NOR CORRECT THE PROBLEM. THE COMPUTER DOESN'T REGISTER ANY CODES AND DOESN'T RECOGNIZE THAT THE VEHICLE HAS DIED. NOTHING SHOWS ON THE DASHBOARD EITHER WHEN THIS HAPPENS. THERE IS A "DING" AND THE CAR DIES. I HAVE BEEN READING (ONLINE) MANY OTHER IDENTICAL ACCOUNTS OF THIS PROBLEM WITH OTHERS WHO WON THE 2015 & 2016 CHEROKEE MODELS. MY CAR IS, YET AGAIN, AT THE DEALERSHIP. PLEASE HELP ME? THIS IS A POTENTIALLY DEADLY SITUATION. I AM AFRAID TO DRIVE THIS VEHICLE. AND, OTHERS ARE EXPERIENCING EXACTLY THE SAME THING. THANK YOU!
Mfg Campaign: 11066046
Recall Date: Jan 31, 2018
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