Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SWITCH TO NEUTRAL" WARNING MESSAGE APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. NEW HOLLAND JEEP IN NEW HOLLAND, PA WAS CONTACTED AND DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SWITCH TO NEUTRAL" WARNING MESSAGE APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. NEW HOLLAND JEEP IN NEW HOLLAND, PA WAS CONTACTED AND DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SWITCH TO NEUTRAL" WARNING MESSAGE APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. NEW HOLLAND JEEP IN NEW HOLLAND, PA WAS CONTACTED AND DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.
Mfg Campaign: 11092531
Recall Date: May 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2016 JEEP CHEROKEE HAS TWICE STALLED WHILE DRIVING ABOUT 30 MPH. LOSE ALL POWER. FIRST TIME , 21,218 MILES, DEALER SAID PROBABLY LOW ON OIL, BUT OIL CHANGE WAS NOT OVERDUE AND NO INDICATOR LIGHTS EVER SHOWED. THEY DID OIL CHANGE AND THEN CHECKED CAR AT NEXT OIL CHANGE, THEY DIDN'T FIND ANYTHING. AT 30,930 MILES, CAR STALLED AGAIN DRIVING 30 MPH OUT OF NOWHERE. BARELY ABLE TO GET TO SIDE OF ROAD. EXTREMELY DANGEROUS SITUATION. DEALER AGAIN SAID OIL ISSUE AND WE ARE ADVISED TO RETURN TO DEALER IN 1000 MILES TO DO AN OIL CONSUMPTION TEST. IN RESEARCHING THIS ISSUE IT SEEMS THAT THIS IS AN ONGOING ISSUE THAT NO ONE SEEMS TO GET RESOLVED. DEALER SAYS THEY HAVE NOT HEARD OF ISSUE, BUT A SIMPLE GOOGLE SEARCH SHOWS THIS IS NOT AN ISOLATED ISSUE.
Corrective Action:
2016 JEEP CHEROKEE HAS TWICE STALLED WHILE DRIVING ABOUT 30 MPH. LOSE ALL POWER. FIRST TIME , 21,218 MILES, DEALER SAID PROBABLY LOW ON OIL, BUT OIL CHANGE WAS NOT OVERDUE AND NO INDICATOR LIGHTS EVER SHOWED. THEY DID OIL CHANGE AND THEN CHECKED CAR AT NEXT OIL CHANGE, THEY DIDN'T FIND ANYTHING. AT 30,930 MILES, CAR STALLED AGAIN DRIVING 30 MPH OUT OF NOWHERE. BARELY ABLE TO GET TO SIDE OF ROAD. EXTREMELY DANGEROUS SITUATION. DEALER AGAIN SAID OIL ISSUE AND WE ARE ADVISED TO RETURN TO DEALER IN 1000 MILES TO DO AN OIL CONSUMPTION TEST. IN RESEARCHING THIS ISSUE IT SEEMS THAT THIS IS AN ONGOING ISSUE THAT NO ONE SEEMS TO GET RESOLVED. DEALER SAYS THEY HAVE NOT HEARD OF ISSUE, BUT A SIMPLE GOOGLE SEARCH SHOWS THIS IS NOT AN ISOLATED ISSUE.
Additional Notes:
2016 JEEP CHEROKEE HAS TWICE STALLED WHILE DRIVING ABOUT 30 MPH. LOSE ALL POWER. FIRST TIME , 21,218 MILES, DEALER SAID PROBABLY LOW ON OIL, BUT OIL CHANGE WAS NOT OVERDUE AND NO INDICATOR LIGHTS EVER SHOWED. THEY DID OIL CHANGE AND THEN CHECKED CAR AT NEXT OIL CHANGE, THEY DIDN'T FIND ANYTHING. AT 30,930 MILES, CAR STALLED AGAIN DRIVING 30 MPH OUT OF NOWHERE. BARELY ABLE TO GET TO SIDE OF ROAD. EXTREMELY DANGEROUS SITUATION. DEALER AGAIN SAID OIL ISSUE AND WE ARE ADVISED TO RETURN TO DEALER IN 1000 MILES TO DO AN OIL CONSUMPTION TEST. IN RESEARCHING THIS ISSUE IT SEEMS THAT THIS IS AN ONGOING ISSUE THAT NO ONE SEEMS TO GET RESOLVED. DEALER SAYS THEY HAVE NOT HEARD OF ISSUE, BUT A SIMPLE GOOGLE SEARCH SHOWS THIS IS NOT AN ISOLATED ISSUE.
Mfg Campaign: 11091468
Recall Date: May 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I CAME OUT OF MY DRIVE WAY AND STARTED DOWN THE ROAD (35MPH) AND ALL OF A SUDDEN WITHOUT ANY INDICATION MY PANORAMIC SUNROOF EXPLODED AND SHATTERED ALL OVER THE CAR. THERE WERE NO OTHER VEHICLES ON THIS ROAD, THE ROAD WAS PAVED WITH NO POTHOLES. THE TEMPERATURE WAS ANYWHERE BETWEEN 55-65 AND THE INSIDE OF THE JEEP WAS AT A CONTROLLED TEMPERATURE.
Corrective Action:
I CAME OUT OF MY DRIVE WAY AND STARTED DOWN THE ROAD (35MPH) AND ALL OF A SUDDEN WITHOUT ANY INDICATION MY PANORAMIC SUNROOF EXPLODED AND SHATTERED ALL OVER THE CAR. THERE WERE NO OTHER VEHICLES ON THIS ROAD, THE ROAD WAS PAVED WITH NO POTHOLES. THE TEMPERATURE WAS ANYWHERE BETWEEN 55-65 AND THE INSIDE OF THE JEEP WAS AT A CONTROLLED TEMPERATURE.
Additional Notes:
I CAME OUT OF MY DRIVE WAY AND STARTED DOWN THE ROAD (35MPH) AND ALL OF A SUDDEN WITHOUT ANY INDICATION MY PANORAMIC SUNROOF EXPLODED AND SHATTERED ALL OVER THE CAR. THERE WERE NO OTHER VEHICLES ON THIS ROAD, THE ROAD WAS PAVED WITH NO POTHOLES. THE TEMPERATURE WAS ANYWHERE BETWEEN 55-65 AND THE INSIDE OF THE JEEP WAS AT A CONTROLLED TEMPERATURE.
Mfg Campaign: 11091199
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.
Corrective Action:
I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.
Additional Notes:
I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.
Mfg Campaign: 11091251
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.
Corrective Action:
I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.
Additional Notes:
I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.
Mfg Campaign: 11091251
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE ENGINE CUT OUT. I DRIFTED TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTARTED IT. THERE WASN'T ANY MESSAGE THERE WAS A PROBLEM. IT WAS FINE FOR A COUPLE OF DAYS AND THEN WHILE DRIVING TO WORK THE SAME THING HAPPEN AGAIN. I WAS ABLE TO GET TO THE SIDE WITHOUT BEING HIT. ON CHECKING THE INTERNET IT SHOWED OTHERS HAD THE SAME PROBLEM AND WAS RELATED TO OIL. . CHECKED OIL AND IT WAS LOW. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 2.4 CUTS OFF EVEN IF THE VEHICLE IS IN MOTION WITH NO WARNING WHEN OIL IS LOW. NO ONE EVER TOLD ME THIS. HAD I BEEN ON A BUSIER MULTI LANE ROAD I MAY HAVE BEEN INVOLVED IN AN ACCIDENT. I HAVE NEVER NEEDED TO CHECK MY OIL BETWEEN SERVICE ON A NEWER CAR BEFORE THIS IS AN UNSAFE DEFAULT TO LOW OIL. IT PUTS THE DRIVER AND PUBLIC IN DANGER. HAD I BEEN TOLD THE VEHICLE MAY SHUT OFF WHILE I WAS DRIVING I WOULD NEVER HAVE BOUGHT THE CAR. I CANT BELIEVE THAT THEY ARE ALLOWED TO HAVE THIS AS A FEATURE WITH NO WARNING.
Corrective Action:
WHILE DRIVING THE ENGINE CUT OUT. I DRIFTED TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTARTED IT. THERE WASN'T ANY MESSAGE THERE WAS A PROBLEM. IT WAS FINE FOR A COUPLE OF DAYS AND THEN WHILE DRIVING TO WORK THE SAME THING HAPPEN AGAIN. I WAS ABLE TO GET TO THE SIDE WITHOUT BEING HIT. ON CHECKING THE INTERNET IT SHOWED OTHERS HAD THE SAME PROBLEM AND WAS RELATED TO OIL. . CHECKED OIL AND IT WAS LOW. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 2.4 CUTS OFF EVEN IF THE VEHICLE IS IN MOTION WITH NO WARNING WHEN OIL IS LOW. NO ONE EVER TOLD ME THIS. HAD I BEEN ON A BUSIER MULTI LANE ROAD I MAY HAVE BEEN INVOLVED IN AN ACCIDENT. I HAVE NEVER NEEDED TO CHECK MY OIL BETWEEN SERVICE ON A NEWER CAR BEFORE THIS IS AN UNSAFE DEFAULT TO LOW OIL. IT PUTS THE DRIVER AND PUBLIC IN DANGER. HAD I BEEN TOLD THE VEHICLE MAY SHUT OFF WHILE I WAS DRIVING I WOULD NEVER HAVE BOUGHT THE CAR. I CANT BELIEVE THAT THEY ARE ALLOWED TO HAVE THIS AS A FEATURE WITH NO WARNING.
Additional Notes:
WHILE DRIVING THE ENGINE CUT OUT. I DRIFTED TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTARTED IT. THERE WASN'T ANY MESSAGE THERE WAS A PROBLEM. IT WAS FINE FOR A COUPLE OF DAYS AND THEN WHILE DRIVING TO WORK THE SAME THING HAPPEN AGAIN. I WAS ABLE TO GET TO THE SIDE WITHOUT BEING HIT. ON CHECKING THE INTERNET IT SHOWED OTHERS HAD THE SAME PROBLEM AND WAS RELATED TO OIL. . CHECKED OIL AND IT WAS LOW. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 2.4 CUTS OFF EVEN IF THE VEHICLE IS IN MOTION WITH NO WARNING WHEN OIL IS LOW. NO ONE EVER TOLD ME THIS. HAD I BEEN ON A BUSIER MULTI LANE ROAD I MAY HAVE BEEN INVOLVED IN AN ACCIDENT. I HAVE NEVER NEEDED TO CHECK MY OIL BETWEEN SERVICE ON A NEWER CAR BEFORE THIS IS AN UNSAFE DEFAULT TO LOW OIL. IT PUTS THE DRIVER AND PUBLIC IN DANGER. HAD I BEEN TOLD THE VEHICLE MAY SHUT OFF WHILE I WAS DRIVING I WOULD NEVER HAVE BOUGHT THE CAR. I CANT BELIEVE THAT THEY ARE ALLOWED TO HAVE THIS AS A FEATURE WITH NO WARNING.
Mfg Campaign: 11090825
Recall Date: Apr 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 JEEP CHEROKEE HAS LESS THAN 30000 MILES ON IT. IT SHIFTS EXTREMELY ROUGH FROM NEUTRAL TO DRIVE. THE ENGINE HAS A LOUD TICKING AT IDLE.
Corrective Action:
MY 2016 JEEP CHEROKEE HAS LESS THAN 30000 MILES ON IT. IT SHIFTS EXTREMELY ROUGH FROM NEUTRAL TO DRIVE. THE ENGINE HAS A LOUD TICKING AT IDLE.
Additional Notes:
MY 2016 JEEP CHEROKEE HAS LESS THAN 30000 MILES ON IT. IT SHIFTS EXTREMELY ROUGH FROM NEUTRAL TO DRIVE. THE ENGINE HAS A LOUD TICKING AT IDLE.
Mfg Campaign: 11088525
Recall Date: Apr 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON 6 SEPARATE OCCASIONS I'VE HAD AN ANNUNCIATION ON THE DRIVER INSTRUMENT DISPLAY OF 'SERVICE SHIFTER' WITH ASSOCIATED RED ILLUMINATION OF ALL SHIFT POSITIONS OF P,R,N,D ACCOMPANIED BY A SINGLE CHIME. THE DRIVER INSTRUMENT DISPLAY REMAINS FROZEN ON 'SERVICE SHIFTER' AND ANY ATTEMPT TO CHANGE PAGES TO CHECK FOR STORED MESSAGES IS NOT ACKNOWLEGED UNTIL THE CAR IS SHUTDOWN, THEN RESTARTED. NO FAULTS APPEAR WHEN STORED MESSAGES ARE REVIEWED. ONCE RESTARTED THE MESSAGE 'SERVICE SHIFTER' IS CLEARED. THERE APPEARS TO BE NO COMMONALITY BETWEEN EACH REOCCURING EPISODE. ONCE IT CAME ON AFTER START, THE REST WHILE I WAS DRIVING BETWEEN 30MPH AND 50MPH AFTER SOMETIME IN A STRAIGHT LINE ON URBAN STREETS AND SECONDARY HIGHWAYS. MILEAGE IT FIRST CAME ON WAS 16014 THEN 18875, 20949, 21225, 21422 AND FINALLY 24216(JUST AS I WAS PULLING INTO THE JEEP DEALERSHIP FOR SERVICE). JEEP SERVICE PROVIDED LITTLE INFORMATION ON THE PROBLEM AND RELEASED THE CAR TO ME. MY ONLINE RESEARCH SHOWED SEVERAL JEEPS, DIFFERENT MODELS, ON THE JEEP FORUM WITH THE SAME MALADY AS FAR BACK AS 2014. AS OF THIS DATE MY JEEPS' SOFTWARE IS UP-TO-DATE WITH NO RECALLS.
Corrective Action:
ON 6 SEPARATE OCCASIONS I'VE HAD AN ANNUNCIATION ON THE DRIVER INSTRUMENT DISPLAY OF 'SERVICE SHIFTER' WITH ASSOCIATED RED ILLUMINATION OF ALL SHIFT POSITIONS OF P,R,N,D ACCOMPANIED BY A SINGLE CHIME. THE DRIVER INSTRUMENT DISPLAY REMAINS FROZEN ON 'SERVICE SHIFTER' AND ANY ATTEMPT TO CHANGE PAGES TO CHECK FOR STORED MESSAGES IS NOT ACKNOWLEGED UNTIL THE CAR IS SHUTDOWN, THEN RESTARTED. NO FAULTS APPEAR WHEN STORED MESSAGES ARE REVIEWED. ONCE RESTARTED THE MESSAGE 'SERVICE SHIFTER' IS CLEARED. THERE APPEARS TO BE NO COMMONALITY BETWEEN EACH REOCCURING EPISODE. ONCE IT CAME ON AFTER START, THE REST WHILE I WAS DRIVING BETWEEN 30MPH AND 50MPH AFTER SOMETIME IN A STRAIGHT LINE ON URBAN STREETS AND SECONDARY HIGHWAYS. MILEAGE IT FIRST CAME ON WAS 16014 THEN 18875, 20949, 21225, 21422 AND FINALLY 24216(JUST AS I WAS PULLING INTO THE JEEP DEALERSHIP FOR SERVICE). JEEP SERVICE PROVIDED LITTLE INFORMATION ON THE PROBLEM AND RELEASED THE CAR TO ME. MY ONLINE RESEARCH SHOWED SEVERAL JEEPS, DIFFERENT MODELS, ON THE JEEP FORUM WITH THE SAME MALADY AS FAR BACK AS 2014. AS OF THIS DATE MY JEEPS' SOFTWARE IS UP-TO-DATE WITH NO RECALLS.
Additional Notes:
ON 6 SEPARATE OCCASIONS I'VE HAD AN ANNUNCIATION ON THE DRIVER INSTRUMENT DISPLAY OF 'SERVICE SHIFTER' WITH ASSOCIATED RED ILLUMINATION OF ALL SHIFT POSITIONS OF P,R,N,D ACCOMPANIED BY A SINGLE CHIME. THE DRIVER INSTRUMENT DISPLAY REMAINS FROZEN ON 'SERVICE SHIFTER' AND ANY ATTEMPT TO CHANGE PAGES TO CHECK FOR STORED MESSAGES IS NOT ACKNOWLEGED UNTIL THE CAR IS SHUTDOWN, THEN RESTARTED. NO FAULTS APPEAR WHEN STORED MESSAGES ARE REVIEWED. ONCE RESTARTED THE MESSAGE 'SERVICE SHIFTER' IS CLEARED. THERE APPEARS TO BE NO COMMONALITY BETWEEN EACH REOCCURING EPISODE. ONCE IT CAME ON AFTER START, THE REST WHILE I WAS DRIVING BETWEEN 30MPH AND 50MPH AFTER SOMETIME IN A STRAIGHT LINE ON URBAN STREETS AND SECONDARY HIGHWAYS. MILEAGE IT FIRST CAME ON WAS 16014 THEN 18875, 20949, 21225, 21422 AND FINALLY 24216(JUST AS I WAS PULLING INTO THE JEEP DEALERSHIP FOR SERVICE). JEEP SERVICE PROVIDED LITTLE INFORMATION ON THE PROBLEM AND RELEASED THE CAR TO ME. MY ONLINE RESEARCH SHOWED SEVERAL JEEPS, DIFFERENT MODELS, ON THE JEEP FORUM WITH THE SAME MALADY AS FAR BACK AS 2014. AS OF THIS DATE MY JEEPS' SOFTWARE IS UP-TO-DATE WITH NO RECALLS.
Mfg Campaign: 11084312
Recall Date: Apr 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS, 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS, 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS, 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 40,000.
Mfg Campaign: 11083105
Recall Date: Apr 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Corrective Action:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Additional Notes:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Mfg Campaign: 11082415
Recall Date: Apr 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Corrective Action:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Additional Notes:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Mfg Campaign: 11082415
Recall Date: Apr 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Corrective Action:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Additional Notes:
MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.
Mfg Campaign: 11082415
Recall Date: Apr 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THREE TIMES RECENTLY I WAS PULLING OUT FROM A STOP SIGN AND THE CAR WOULD NOT GO. I THOUGHT THE ENGINE HAD DIED BUT IT WAS STILL ON/RUNNING. THEN ON A SEPARATE INCIDENT I WAS TRAVELING ON THE INTERSTATE AT 55 MPH WHEN THE SERVICE TRANSMISSION LIGHT SUDDENLY CAME ON AND THE SPEED DROPPED DOWN TO 20 MPH AND I COULD NOT CONTROL THE SPEED.
Corrective Action:
THREE TIMES RECENTLY I WAS PULLING OUT FROM A STOP SIGN AND THE CAR WOULD NOT GO. I THOUGHT THE ENGINE HAD DIED BUT IT WAS STILL ON/RUNNING. THEN ON A SEPARATE INCIDENT I WAS TRAVELING ON THE INTERSTATE AT 55 MPH WHEN THE SERVICE TRANSMISSION LIGHT SUDDENLY CAME ON AND THE SPEED DROPPED DOWN TO 20 MPH AND I COULD NOT CONTROL THE SPEED.
Additional Notes:
THREE TIMES RECENTLY I WAS PULLING OUT FROM A STOP SIGN AND THE CAR WOULD NOT GO. I THOUGHT THE ENGINE HAD DIED BUT IT WAS STILL ON/RUNNING. THEN ON A SEPARATE INCIDENT I WAS TRAVELING ON THE INTERSTATE AT 55 MPH WHEN THE SERVICE TRANSMISSION LIGHT SUDDENLY CAME ON AND THE SPEED DROPPED DOWN TO 20 MPH AND I COULD NOT CONTROL THE SPEED.
Mfg Campaign: 11081185
Recall Date: Mar 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING TO TOWN AND THE LOW OIL PRESSER LIGHT CAME ON I GET OFF THE ROAD THEN MY CAR DIED I WAS NOT ABLE TO RESTART IT. I CHECKED THE OIL AND IT WAS EMPTY? I PUT 2 QUARTS OF OIL IN IT AND THEM IT STATED RIGHT UP. I TOOK IT TO THE CAR LOT THE NEXT DAY AND THERE WAS ONLY 1 QUART OF OIL IN IT. AT THIS TIME I HAD ONLY DROVE IT 23 MILES SINCE I HAD PUT THE OIL IN THERE, THEY TOLD ME THERE WAS NOT ANY LEAKS AND THAT THEY WOULD FILL IT UP AND FOR ME TO COME BACK IN A WEEK. I REALLY HOPE THAT I CAN MAKE IT A WEEK WITH THE OIL THEY PUT IN THERE I HAVE SET THE MILLAGE THING IN THE CAR TO 0 AND I WILL SEE HOW MANY MILES I DRIVE AND IF IT IS OUT OF OIL WHEN I GO BACK.
Corrective Action:
I WAS DRIVING TO TOWN AND THE LOW OIL PRESSER LIGHT CAME ON I GET OFF THE ROAD THEN MY CAR DIED I WAS NOT ABLE TO RESTART IT. I CHECKED THE OIL AND IT WAS EMPTY? I PUT 2 QUARTS OF OIL IN IT AND THEM IT STATED RIGHT UP. I TOOK IT TO THE CAR LOT THE NEXT DAY AND THERE WAS ONLY 1 QUART OF OIL IN IT. AT THIS TIME I HAD ONLY DROVE IT 23 MILES SINCE I HAD PUT THE OIL IN THERE, THEY TOLD ME THERE WAS NOT ANY LEAKS AND THAT THEY WOULD FILL IT UP AND FOR ME TO COME BACK IN A WEEK. I REALLY HOPE THAT I CAN MAKE IT A WEEK WITH THE OIL THEY PUT IN THERE I HAVE SET THE MILLAGE THING IN THE CAR TO 0 AND I WILL SEE HOW MANY MILES I DRIVE AND IF IT IS OUT OF OIL WHEN I GO BACK.
Additional Notes:
I WAS DRIVING TO TOWN AND THE LOW OIL PRESSER LIGHT CAME ON I GET OFF THE ROAD THEN MY CAR DIED I WAS NOT ABLE TO RESTART IT. I CHECKED THE OIL AND IT WAS EMPTY? I PUT 2 QUARTS OF OIL IN IT AND THEM IT STATED RIGHT UP. I TOOK IT TO THE CAR LOT THE NEXT DAY AND THERE WAS ONLY 1 QUART OF OIL IN IT. AT THIS TIME I HAD ONLY DROVE IT 23 MILES SINCE I HAD PUT THE OIL IN THERE, THEY TOLD ME THERE WAS NOT ANY LEAKS AND THAT THEY WOULD FILL IT UP AND FOR ME TO COME BACK IN A WEEK. I REALLY HOPE THAT I CAN MAKE IT A WEEK WITH THE OIL THEY PUT IN THERE I HAVE SET THE MILLAGE THING IN THE CAR TO 0 AND I WILL SEE HOW MANY MILES I DRIVE AND IF IT IS OUT OF OIL WHEN I GO BACK.
Mfg Campaign: 11081251
Recall Date: Mar 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Mfg Campaign: 11080941
Recall Date: Mar 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Mfg Campaign: 11080941
Recall Date: Mar 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Corrective Action:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Additional Notes:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Mfg Campaign: 11079999
Recall Date: Mar 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Corrective Action:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Additional Notes:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Mfg Campaign: 11079999
Recall Date: Mar 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Corrective Action:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Additional Notes:
THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.
Mfg Campaign: 11079999
Recall Date: Mar 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION STALLING WHILE STARTING 0-20 MPH. HARD SHIFTS AND SERVICE LIGHT FLASHING. AFTER SEVERAL INSTANCES, VEHICLE TRANSMISSION STOPPED WORKING AS I APPROACHED A STOP SIGN. I STOPPED, SHUT OFF AND RESTARTED THE VEHICLE IN PARK, SHIFTED TO DRIVE AND THE VEHICLE OPERATED IN REVERSE.
Corrective Action:
TRANSMISSION STALLING WHILE STARTING 0-20 MPH. HARD SHIFTS AND SERVICE LIGHT FLASHING. AFTER SEVERAL INSTANCES, VEHICLE TRANSMISSION STOPPED WORKING AS I APPROACHED A STOP SIGN. I STOPPED, SHUT OFF AND RESTARTED THE VEHICLE IN PARK, SHIFTED TO DRIVE AND THE VEHICLE OPERATED IN REVERSE.
Additional Notes:
TRANSMISSION STALLING WHILE STARTING 0-20 MPH. HARD SHIFTS AND SERVICE LIGHT FLASHING. AFTER SEVERAL INSTANCES, VEHICLE TRANSMISSION STOPPED WORKING AS I APPROACHED A STOP SIGN. I STOPPED, SHUT OFF AND RESTARTED THE VEHICLE IN PARK, SHIFTED TO DRIVE AND THE VEHICLE OPERATED IN REVERSE.
Mfg Campaign: 11079996
Recall Date: Mar 17, 2018
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