Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
175 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Excessive hood vibration/fluttering at varying speeds (30-70 MPH)
Corrective Action:
Excessive hood vibration/fluttering at varying speeds (30-70 MPH)
Additional Notes:
Excessive hood vibration/fluttering at varying speeds (30-70 MPH)
Mfg Campaign: 11445184
Recall Date: Dec 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
Rear camera is not working due to frayed and/or disconnected wires. It is a terrible design that that normal tailgate use pinches the wires and eventually they become damaged, severing the connection and disabling the rear camera. It is well known and documented problem by dealers and consumers, that has yet to be recalled. It is a safety issue that needs to be recognized and resolved by Honda.
Corrective Action:
Rear camera is not working due to frayed and/or disconnected wires. It is a terrible design that that normal tailgate use pinches the wires and eventually they become damaged, severing the connection and disabling the rear camera. It is well known and documented problem by dealers and consumers, that has yet to be recalled. It is a safety issue that needs to be recognized and resolved by Honda.
Additional Notes:
Rear camera is not working due to frayed and/or disconnected wires. It is a terrible design that that normal tailgate use pinches the wires and eventually they become damaged, severing the connection and disabling the rear camera. It is well known and documented problem by dealers and consumers, that has yet to be recalled. It is a safety issue that needs to be recognized and resolved by Honda.
Mfg Campaign: 11443328
Recall Date: Dec 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BACKUP CAMERA stopped working. When I did an internet search, "my backup camera does not work", many posts came up. In the tailgate wiring harness, one wire in the bundled wire broke, that wire supplys the camera video. It is a good safety feature to prevent hitting something or someone. Honda will not voluntarily repair it. My tailgate is rarely used. I think the door swing alternate way to open the gate is what cause the stress on the wire and it to fail. My car ar 3 years old just went out of warranty when it failed. About 3 months after the warranty expired. I called the local Honda parts departement, he said they changed the design of the wiring harness in 2019. It is was a known design flaw.
Corrective Action:
THE BACKUP CAMERA stopped working. When I did an internet search, "my backup camera does not work", many posts came up. In the tailgate wiring harness, one wire in the bundled wire broke, that wire supplys the camera video. It is a good safety feature to prevent hitting something or someone. Honda will not voluntarily repair it. My tailgate is rarely used. I think the door swing alternate way to open the gate is what cause the stress on the wire and it to fail. My car ar 3 years old just went out of warranty when it failed. About 3 months after the warranty expired. I called the local Honda parts departement, he said they changed the design of the wiring harness in 2019. It is was a known design flaw.
Additional Notes:
THE BACKUP CAMERA stopped working. When I did an internet search, "my backup camera does not work", many posts came up. In the tailgate wiring harness, one wire in the bundled wire broke, that wire supplys the camera video. It is a good safety feature to prevent hitting something or someone. Honda will not voluntarily repair it. My tailgate is rarely used. I think the door swing alternate way to open the gate is what cause the stress on the wire and it to fail. My car ar 3 years old just went out of warranty when it failed. About 3 months after the warranty expired. I called the local Honda parts departement, he said they changed the design of the wiring harness in 2019. It is was a known design flaw.
Mfg Campaign: 11441551
Recall Date: Nov 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated that while stopped behind a truck that had attempted to make a left turn, the vehicle began to reverse and tapped his vehicle. There was no visible damage to the vehicle and a police report was not filed. Then a few days after the incident, the contact merged onto the highway at 30 MPH and attempted to apply the brakes however, the brake pedal failed operate as needed. The contact stated that the Forward Collision Automatic Emergency Braking System failed to operate as needed and the contact crashed into the vehicle in front of him without warning. The air bags deployed upon impact. There were no injuries reported and no medical attention was required. A police report was filed. Due to the accident, the vehicle was initially towed to an independent mechanic however, the insurance had the vehicle towed to the dealer where it remained in their possession. The contact believed that the incident that occurred a few days prior to the second accident may have contributed to the Forward Collision Automatic Braking System failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated that while stopped behind a truck that had attempted to make a left turn, the vehicle began to reverse and tapped his vehicle. There was no visible damage to the vehicle and a police report was not filed. Then a few days after the incident, the contact merged onto the highway at 30 MPH and attempted to apply the brakes however, the brake pedal failed operate as needed. The contact stated that the Forward Collision Automatic Emergency Braking System failed to operate as needed and the contact crashed into the vehicle in front of him without warning. The air bags deployed upon impact. There were no injuries reported and no medical attention was required. A police report was filed. Due to the accident, the vehicle was initially towed to an independent mechanic however, the insurance had the vehicle towed to the dealer where it remained in their possession. The contact believed that the incident that occurred a few days prior to the second accident may have contributed to the Forward Collision Automatic Braking System failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated that while stopped behind a truck that had attempted to make a left turn, the vehicle began to reverse and tapped his vehicle. There was no visible damage to the vehicle and a police report was not filed. Then a few days after the incident, the contact merged onto the highway at 30 MPH and attempted to apply the brakes however, the brake pedal failed operate as needed. The contact stated that the Forward Collision Automatic Emergency Braking System failed to operate as needed and the contact crashed into the vehicle in front of him without warning. The air bags deployed upon impact. There were no injuries reported and no medical attention was required. A police report was filed. Due to the accident, the vehicle was initially towed to an independent mechanic however, the insurance had the vehicle towed to the dealer where it remained in their possession. The contact believed that the incident that occurred a few days prior to the second accident may have contributed to the Forward Collision Automatic Braking System failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 28,000.
Mfg Campaign: 11441601
Recall Date: Nov 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The wires connected to the rear backup camera in the tailgate have broken due to a design defect, making the camera inoperable. Opening and closing of the two-way tailgate, over time, have worn through the wires. I experienced this problem at roughly 50,000 miles with no unusual or overly frequent use of my tailgate. The electrical connection was designed in such a way that normal use of the tailgate causes the wires to break, which prevents the rear backup camera from functioning. I and many drivers rely on the backup camera, along with other aids such as the rearview mirrors, to prevent collisions with pedestrians, other vehicles and other objects when backing up. The defect is clear from the photo and is well-documented by hundreds of other Honda Ridgeline owners in online posts. I believe a class action suit is being prepared or has already been filed. Honda has refused to acknowledge this problem, though I spoke with a dealer who told me they have experienced many complaints identical to mine.
Corrective Action:
The wires connected to the rear backup camera in the tailgate have broken due to a design defect, making the camera inoperable. Opening and closing of the two-way tailgate, over time, have worn through the wires. I experienced this problem at roughly 50,000 miles with no unusual or overly frequent use of my tailgate. The electrical connection was designed in such a way that normal use of the tailgate causes the wires to break, which prevents the rear backup camera from functioning. I and many drivers rely on the backup camera, along with other aids such as the rearview mirrors, to prevent collisions with pedestrians, other vehicles and other objects when backing up. The defect is clear from the photo and is well-documented by hundreds of other Honda Ridgeline owners in online posts. I believe a class action suit is being prepared or has already been filed. Honda has refused to acknowledge this problem, though I spoke with a dealer who told me they have experienced many complaints identical to mine.
Additional Notes:
The wires connected to the rear backup camera in the tailgate have broken due to a design defect, making the camera inoperable. Opening and closing of the two-way tailgate, over time, have worn through the wires. I experienced this problem at roughly 50,000 miles with no unusual or overly frequent use of my tailgate. The electrical connection was designed in such a way that normal use of the tailgate causes the wires to break, which prevents the rear backup camera from functioning. I and many drivers rely on the backup camera, along with other aids such as the rearview mirrors, to prevent collisions with pedestrians, other vehicles and other objects when backing up. The defect is clear from the photo and is well-documented by hundreds of other Honda Ridgeline owners in online posts. I believe a class action suit is being prepared or has already been filed. Honda has refused to acknowledge this problem, though I spoke with a dealer who told me they have experienced many complaints identical to mine.
Mfg Campaign: 11437880
Recall Date: Oct 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My complaint for my 2018 Honda Ridgeline Sport is with Honda's part number 32109-T6Z-A00 which is a wiring harness leading into the tailgate of the vehicle. This harness houses a wiring bundle including the back up camera. I experienced a failure of the camera on August 9, 2021 when the screen was black however the guide bars were still present. I consulted a few online resources and found that Honda is collecting information on this failure where the wire of the camera becomes sheered off and in the process breaks the wire to the camera rendering it blank. I contacted a Honda dealership to get a new harness and and had the repair made on August 31, 2021 only to find that Honda only authorized the same defective part number as the replacement. The 2020 and later models have a different part number with no reported issues, but because my vehicle is a 2018, they installed the same defective harness. The design of the tailgate has not changed since 2017. The back up camera is a vital safety component on my vehicle. I am at a complete loss as to why Honda would replace a faulty part with the same faulty part, other than as a way of charging $360 to get another repair.
Corrective Action:
My complaint for my 2018 Honda Ridgeline Sport is with Honda's part number 32109-T6Z-A00 which is a wiring harness leading into the tailgate of the vehicle. This harness houses a wiring bundle including the back up camera. I experienced a failure of the camera on August 9, 2021 when the screen was black however the guide bars were still present. I consulted a few online resources and found that Honda is collecting information on this failure where the wire of the camera becomes sheered off and in the process breaks the wire to the camera rendering it blank. I contacted a Honda dealership to get a new harness and and had the repair made on August 31, 2021 only to find that Honda only authorized the same defective part number as the replacement. The 2020 and later models have a different part number with no reported issues, but because my vehicle is a 2018, they installed the same defective harness. The design of the tailgate has not changed since 2017. The back up camera is a vital safety component on my vehicle. I am at a complete loss as to why Honda would replace a faulty part with the same faulty part, other than as a way of charging $360 to get another repair.
Additional Notes:
My complaint for my 2018 Honda Ridgeline Sport is with Honda's part number 32109-T6Z-A00 which is a wiring harness leading into the tailgate of the vehicle. This harness houses a wiring bundle including the back up camera. I experienced a failure of the camera on August 9, 2021 when the screen was black however the guide bars were still present. I consulted a few online resources and found that Honda is collecting information on this failure where the wire of the camera becomes sheered off and in the process breaks the wire to the camera rendering it blank. I contacted a Honda dealership to get a new harness and and had the repair made on August 31, 2021 only to find that Honda only authorized the same defective part number as the replacement. The 2020 and later models have a different part number with no reported issues, but because my vehicle is a 2018, they installed the same defective harness. The design of the tailgate has not changed since 2017. The back up camera is a vital safety component on my vehicle. I am at a complete loss as to why Honda would replace a faulty part with the same faulty part, other than as a way of charging $360 to get another repair.
Mfg Campaign: 11431246
Recall Date: Aug 31, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated that while reversing, the rear-view camera failed to function properly. The vehicle was taken to the dealer and diagnosed that the wiring harness was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty coverage and to take the vehicle to a dealer for diagnosis. The failure mileage was 52,904.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated that while reversing, the rear-view camera failed to function properly. The vehicle was taken to the dealer and diagnosed that the wiring harness was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty coverage and to take the vehicle to a dealer for diagnosis. The failure mileage was 52,904.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated that while reversing, the rear-view camera failed to function properly. The vehicle was taken to the dealer and diagnosed that the wiring harness was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty coverage and to take the vehicle to a dealer for diagnosis. The failure mileage was 52,904.
Mfg Campaign: 11422938
Recall Date: Jun 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The wiring harness that supports the backup camera on my 2018 Honda Ridgeline has cracked and I suspect broken wires in that harness is the reason that the backup camera does not work any longer. (It is possible that the camera just quit working, but everything that I can see and read about lead me to believe it is a pattern failure with the wiring). The camera not working reduces my ability to see behind me for any potential collision issues when I’m backing up. I have searched for similar issues that other Honda Ridgeline owners might have reported, and I have found several reports, and also posted video’s on how to fix this issue with replacing the wiring harness (and the wires in the harness). On my Ridgeline, this failure happened about 4 or 5 months after the warranty of 3 years ran out. Other reports that I’ve viewed in various forums report similar timeframes, and yet some reported this issue occurring while it was still under warranty. I am currently in contact with Honda to see if they will assist in the cost for this repair, but that is still being discussed. There was no warning that this issue was about to occur. It simply quit working one day (late April of 2021). I hope you’re able to investigate and see that this might well be a pattern failure with the wiring on these vehicles and perhaps take action to help eliminate any backup safety issues that this might create.
Corrective Action:
The wiring harness that supports the backup camera on my 2018 Honda Ridgeline has cracked and I suspect broken wires in that harness is the reason that the backup camera does not work any longer. (It is possible that the camera just quit working, but everything that I can see and read about lead me to believe it is a pattern failure with the wiring). The camera not working reduces my ability to see behind me for any potential collision issues when I’m backing up. I have searched for similar issues that other Honda Ridgeline owners might have reported, and I have found several reports, and also posted video’s on how to fix this issue with replacing the wiring harness (and the wires in the harness). On my Ridgeline, this failure happened about 4 or 5 months after the warranty of 3 years ran out. Other reports that I’ve viewed in various forums report similar timeframes, and yet some reported this issue occurring while it was still under warranty. I am currently in contact with Honda to see if they will assist in the cost for this repair, but that is still being discussed. There was no warning that this issue was about to occur. It simply quit working one day (late April of 2021). I hope you’re able to investigate and see that this might well be a pattern failure with the wiring on these vehicles and perhaps take action to help eliminate any backup safety issues that this might create.
Additional Notes:
The wiring harness that supports the backup camera on my 2018 Honda Ridgeline has cracked and I suspect broken wires in that harness is the reason that the backup camera does not work any longer. (It is possible that the camera just quit working, but everything that I can see and read about lead me to believe it is a pattern failure with the wiring). The camera not working reduces my ability to see behind me for any potential collision issues when I’m backing up. I have searched for similar issues that other Honda Ridgeline owners might have reported, and I have found several reports, and also posted video’s on how to fix this issue with replacing the wiring harness (and the wires in the harness). On my Ridgeline, this failure happened about 4 or 5 months after the warranty of 3 years ran out. Other reports that I’ve viewed in various forums report similar timeframes, and yet some reported this issue occurring while it was still under warranty. I am currently in contact with Honda to see if they will assist in the cost for this repair, but that is still being discussed. There was no warning that this issue was about to occur. It simply quit working one day (late April of 2021). I hope you’re able to investigate and see that this might well be a pattern failure with the wiring on these vehicles and perhaps take action to help eliminate any backup safety issues that this might create.
Mfg Campaign: 11417394
Recall Date: May 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HANDS FREE CALLING, MICROPHONE NOT WORKING. PICKS UP BACKGROUND NOISE SO PERSON ON OTHER END CAN'T HEAR.
Corrective Action:
HANDS FREE CALLING, MICROPHONE NOT WORKING. PICKS UP BACKGROUND NOISE SO PERSON ON OTHER END CAN'T HEAR.
Additional Notes:
HANDS FREE CALLING, MICROPHONE NOT WORKING. PICKS UP BACKGROUND NOISE SO PERSON ON OTHER END CAN'T HEAR.
Mfg Campaign: 11413125
Recall Date: Apr 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
JUST OUT OF THE BLUE , MY 2018 RIDGELINE RTL-E , THE ENGINE IS REVVING BETWEEN 4TH AND 5TH GEAR. I HAVE DRIVEN THIS FOR A YEAR WITH NO ISSUES. NOW, 19,000 MILES IN AND IT LIKE REVS TO 3000 RPM AND THEN GRABS 5TH GEAR. IT ACTUALLY PULLS YOU FORWARD WHEN IT DOES. A LITTLE SCARY. I WILL CONTACT GARY SMITH HONDA IN FWB FLORIDA TOMORROW TO SEE WHAT IS HAPPENING. I HAVE RESEARCHED AND YES OTHERS HAVE HAD THIS SAME ISSUE. A LOT OF OTHERS. SHOULDN'T THIS BE NOTED IN A HONDA LOG SOMEWHERE? I HOPE THEY CAN FIX THIS.
Corrective Action:
JUST OUT OF THE BLUE , MY 2018 RIDGELINE RTL-E , THE ENGINE IS REVVING BETWEEN 4TH AND 5TH GEAR. I HAVE DRIVEN THIS FOR A YEAR WITH NO ISSUES. NOW, 19,000 MILES IN AND IT LIKE REVS TO 3000 RPM AND THEN GRABS 5TH GEAR. IT ACTUALLY PULLS YOU FORWARD WHEN IT DOES. A LITTLE SCARY. I WILL CONTACT GARY SMITH HONDA IN FWB FLORIDA TOMORROW TO SEE WHAT IS HAPPENING. I HAVE RESEARCHED AND YES OTHERS HAVE HAD THIS SAME ISSUE. A LOT OF OTHERS. SHOULDN'T THIS BE NOTED IN A HONDA LOG SOMEWHERE? I HOPE THEY CAN FIX THIS.
Additional Notes:
JUST OUT OF THE BLUE , MY 2018 RIDGELINE RTL-E , THE ENGINE IS REVVING BETWEEN 4TH AND 5TH GEAR. I HAVE DRIVEN THIS FOR A YEAR WITH NO ISSUES. NOW, 19,000 MILES IN AND IT LIKE REVS TO 3000 RPM AND THEN GRABS 5TH GEAR. IT ACTUALLY PULLS YOU FORWARD WHEN IT DOES. A LITTLE SCARY. I WILL CONTACT GARY SMITH HONDA IN FWB FLORIDA TOMORROW TO SEE WHAT IS HAPPENING. I HAVE RESEARCHED AND YES OTHERS HAVE HAD THIS SAME ISSUE. A LOT OF OTHERS. SHOULDN'T THIS BE NOTED IN A HONDA LOG SOMEWHERE? I HOPE THEY CAN FIX THIS.
Mfg Campaign: 11407790
Recall Date: Apr 12, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,
Corrective Action:
SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,
Additional Notes:
SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,
Mfg Campaign: 11400366
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,
Corrective Action:
SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,
Additional Notes:
SEVERAL OF THESE MODELS ARE HAVING ISSUES WITH THE ROUTINE AND DESIGN OF THE POWER SUPPLY AND SIGNAL FROM THE BACKUP CAMERA DUE TO BREAKING OF THE WIRING HARNESS. MY CAMERA STOPPED WORKING AFTER OPENING THE TAILGATE IN BELOW FREEZING WEATHER. I NOTICED A BROKEN WIRE IN THE HARNESS. I CHECKED THE HONDA RIDGELINE FORUM AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. I ORDERED THE OEM REPLACEMENT PART AND IT NOW IS WORKING. I TRYING TO GET HONDA TO REFUND MY PARTS COST OF $68.25. NOT INCLUDING LABOR OF TAILGATE PANEL REMOVAL ALONG WITH REAR BUMPER COVER. MY HONDA CASE NUMBERS ARE 11916318 AND 11967005,
Mfg Campaign: 11400366
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM
Corrective Action:
THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM
Additional Notes:
THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM
Mfg Campaign: 11397199
Recall Date: Feb 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM
Corrective Action:
THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM
Additional Notes:
THE VEHICLE ALARM WENT OFF FOR NO REASON THE KEYLESS REMOTES STOPPED WORKING LOCKED OUT OF VEHICLE BACKUP MANUAL KEY WOULD NOT WORK RESEARCHED ISSUE ON THE INTERNET MANY SAME VEHICLE OWNERS HAD SAME PROBLEM
Mfg Campaign: 11397199
Recall Date: Feb 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Corrective Action:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Additional Notes:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Mfg Campaign: 11395026
Recall Date: Feb 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Corrective Action:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Additional Notes:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Mfg Campaign: 11395026
Recall Date: Feb 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Corrective Action:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Additional Notes:
THE TAILGATE WIRING HARNESS IS DAMAGED BY ROUTINE OPENING OF THE TAILGATE. THIS CAUSES THE WIRES TO BE SEVERED, CAUSING FAILURE OF THE BACKUP CAMERA AND OTHER ELECTRICAL SYSTEMS IN THE TAILGATE. THE WIRING HARNESS BY DESIGN IS NOT STRONG ENOUGH TO HANDLE THE OPENING AND CLOSING OF THE TAILGATE. THIS IS AN ISSUE MANY OWNERS ARE EXPERIENCING HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/PAGE-10
Mfg Campaign: 11395026
Recall Date: Feb 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACKUP CAMERA QUIT WORKING. INSPECTION OF WIRING HARNESS GOING TO TAILGATE SHOWS WIRE LOOM DISINTEGRATED, WIRES BROKEN. CONSULTED HONDA RIDGELINE FORUM, FOUND THIS THREAD WITH 10 PAGES, 192 POSTS FROM 71 PARTICIPANTS: HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/ TRUCK HAS ONLY 50,000 MILES ON IT. PHOTO ATTACHED IS LEFT SIDE OF TAILGATE HINGE WHERE WIRE LOOM ENTERS TAILGATE.
Corrective Action:
BACKUP CAMERA QUIT WORKING. INSPECTION OF WIRING HARNESS GOING TO TAILGATE SHOWS WIRE LOOM DISINTEGRATED, WIRES BROKEN. CONSULTED HONDA RIDGELINE FORUM, FOUND THIS THREAD WITH 10 PAGES, 192 POSTS FROM 71 PARTICIPANTS: HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/ TRUCK HAS ONLY 50,000 MILES ON IT. PHOTO ATTACHED IS LEFT SIDE OF TAILGATE HINGE WHERE WIRE LOOM ENTERS TAILGATE.
Additional Notes:
BACKUP CAMERA QUIT WORKING. INSPECTION OF WIRING HARNESS GOING TO TAILGATE SHOWS WIRE LOOM DISINTEGRATED, WIRES BROKEN. CONSULTED HONDA RIDGELINE FORUM, FOUND THIS THREAD WITH 10 PAGES, 192 POSTS FROM 71 PARTICIPANTS: HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/2017-2018-BROKEN-TAILGATE-HARNESS-CAUSES-BACKUP-CAMERA-FAILURE.217776/ TRUCK HAS ONLY 50,000 MILES ON IT. PHOTO ATTACHED IS LEFT SIDE OF TAILGATE HINGE WHERE WIRE LOOM ENTERS TAILGATE.
Mfg Campaign: 11363268
Recall Date: Oct 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.
Corrective Action:
BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.
Additional Notes:
BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.
Mfg Campaign: 11362758
Recall Date: Oct 5, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.
Corrective Action:
BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.
Additional Notes:
BACK UP CAMERA WIRING HARNESS PLACED IN SPOT THAT INEVITABLE DAMAGE WILL OCCUR THAT BREAKS WIRING FOR BACK CAMERA TO BE VISIBLE. TAILGATE OPENING TWO DIFFERENT WAYS, PLACES THE WIRING AGAINST A METAL BORDER, DAMAGING PLASTIC HARNESS. CAMERA GOES COMPLETELY BLACK, THEN STOPS WORKING. HONDA DENIES ANY RECALLS EVEN WITH MULTIPLE COMPLAINTS OF OWNERS FROM 2017 MODELS TO 2020. WHEN VEHICLE IS PLACED IN REVERSE THERE IS NO VISIBLE CAMERA TO BE SEEN.
Mfg Campaign: 11362758
Recall Date: Oct 5, 2020
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