Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Consumer Complaints
130 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11520865
Recall Date: May 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Since we purchased our 2022 Honda Pilot three months ago, two VERY important things have happened to me and I am still wondering WHY the Honda engineers did not catch these things. Or if they did, why did they allow it to make it to production??? I cannot say if the NHTSA would consider this a malfunction but it should definitely be considered a dangerous function especially to an unaware driver. Our vehicle is available for inspection if you want me to show you what I mean. I am taking this vehicle to the dealer this Saturday to be inspected for these reasons. Problem #1: If you need to do a 3-point turn in the middle of the road above a certain speed and you need to do it fast, forget about it. There seems to be about a 3 to 4 second lag between the time you make the first turn, push the reverse button, and hit the gas to make the Pilot go in to reverse. The same for when you switch to drive to go forward. When there is oncoming traffic, this is some scary shit! Here you are, in the middle of the road trying to go back and the darned vehicle is just sitting there not moving for 3-4 seconds. To make it even scarier, you get to repeat the process over again when trying to go forward all the while cars are coming in your direction. I am like "What the hell is this?" Problem #2: Some rocket scientist decided it was a good idea to put the transmission speed changer (D2, D3) on a piece of plastic that is located just behind the left side of the steering wheel. Great idea! At least until you accidentally grab it while driving down the road at 70 or 80 miles per hour and the transmission decides to go into that gear and make all sorts of terrible noises. This not only scared the shit out of me but also my wife and kids. For an inexperienced driver, I suspect this could cause the driver to do something erratic and in turn cause an accident. So while driving at 70 down the highway, the only way I could figure how to keep from burning up the transmission and get it back i
Corrective Action:
Since we purchased our 2022 Honda Pilot three months ago, two VERY important things have happened to me and I am still wondering WHY the Honda engineers did not catch these things. Or if they did, why did they allow it to make it to production??? I cannot say if the NHTSA would consider this a malfunction but it should definitely be considered a dangerous function especially to an unaware driver. Our vehicle is available for inspection if you want me to show you what I mean. I am taking this vehicle to the dealer this Saturday to be inspected for these reasons. Problem #1: If you need to do a 3-point turn in the middle of the road above a certain speed and you need to do it fast, forget about it. There seems to be about a 3 to 4 second lag between the time you make the first turn, push the reverse button, and hit the gas to make the Pilot go in to reverse. The same for when you switch to drive to go forward. When there is oncoming traffic, this is some scary shit! Here you are, in the middle of the road trying to go back and the darned vehicle is just sitting there not moving for 3-4 seconds. To make it even scarier, you get to repeat the process over again when trying to go forward all the while cars are coming in your direction. I am like "What the hell is this?" Problem #2: Some rocket scientist decided it was a good idea to put the transmission speed changer (D2, D3) on a piece of plastic that is located just behind the left side of the steering wheel. Great idea! At least until you accidentally grab it while driving down the road at 70 or 80 miles per hour and the transmission decides to go into that gear and make all sorts of terrible noises. This not only scared the shit out of me but also my wife and kids. For an inexperienced driver, I suspect this could cause the driver to do something erratic and in turn cause an accident. So while driving at 70 down the highway, the only way I could figure how to keep from burning up the transmission and get it back i
Additional Notes:
Since we purchased our 2022 Honda Pilot three months ago, two VERY important things have happened to me and I am still wondering WHY the Honda engineers did not catch these things. Or if they did, why did they allow it to make it to production??? I cannot say if the NHTSA would consider this a malfunction but it should definitely be considered a dangerous function especially to an unaware driver. Our vehicle is available for inspection if you want me to show you what I mean. I am taking this vehicle to the dealer this Saturday to be inspected for these reasons. Problem #1: If you need to do a 3-point turn in the middle of the road above a certain speed and you need to do it fast, forget about it. There seems to be about a 3 to 4 second lag between the time you make the first turn, push the reverse button, and hit the gas to make the Pilot go in to reverse. The same for when you switch to drive to go forward. When there is oncoming traffic, this is some scary shit! Here you are, in the middle of the road trying to go back and the darned vehicle is just sitting there not moving for 3-4 seconds. To make it even scarier, you get to repeat the process over again when trying to go forward all the while cars are coming in your direction. I am like "What the hell is this?" Problem #2: Some rocket scientist decided it was a good idea to put the transmission speed changer (D2, D3) on a piece of plastic that is located just behind the left side of the steering wheel. Great idea! At least until you accidentally grab it while driving down the road at 70 or 80 miles per hour and the transmission decides to go into that gear and make all sorts of terrible noises. This not only scared the shit out of me but also my wife and kids. For an inexperienced driver, I suspect this could cause the driver to do something erratic and in turn cause an accident. So while driving at 70 down the highway, the only way I could figure how to keep from burning up the transmission and get it back i
Mfg Campaign: 11520388
Recall Date: May 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving down the highway with the sunroof cracked open and there was a loud noise and quickly had to close the sunroof and the slider because the sunroom shattered. No one saw any debris.
Corrective Action:
Driving down the highway with the sunroof cracked open and there was a loud noise and quickly had to close the sunroof and the slider because the sunroom shattered. No one saw any debris.
Additional Notes:
Driving down the highway with the sunroof cracked open and there was a loud noise and quickly had to close the sunroof and the slider because the sunroom shattered. No one saw any debris.
Mfg Campaign: 11515819
Recall Date: Apr 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Glass moonroof spontaneously shattered. While driving there was a loud explosion noise as if something was dropped from above and hit the roof. We saw nothing that might have come from traffic in front of us and there was no damage to the metal roof. Traffic was thick and we may have only been moving at 30 mph.
Corrective Action:
Glass moonroof spontaneously shattered. While driving there was a loud explosion noise as if something was dropped from above and hit the roof. We saw nothing that might have come from traffic in front of us and there was no damage to the metal roof. Traffic was thick and we may have only been moving at 30 mph.
Additional Notes:
Glass moonroof spontaneously shattered. While driving there was a loud explosion noise as if something was dropped from above and hit the roof. We saw nothing that might have come from traffic in front of us and there was no damage to the metal roof. Traffic was thick and we may have only been moving at 30 mph.
Mfg Campaign: 11514126
Recall Date: Mar 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car turned off and all dashboard lights were on, an warning message pop up on the display “Auto Engine Idle Stop”
Corrective Action:
My car turned off and all dashboard lights were on, an warning message pop up on the display “Auto Engine Idle Stop”
Additional Notes:
My car turned off and all dashboard lights were on, an warning message pop up on the display “Auto Engine Idle Stop”
Mfg Campaign: 11509915
Recall Date: Mar 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Honda Pilot. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the emissions warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the entire fuel system needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred, and the emissions warning light illuminated again. The manufacturer had been informed of the failure. The failure mileage was 5,020.
Corrective Action:
The contact owns a 2022 Honda Pilot. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the emissions warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the entire fuel system needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred, and the emissions warning light illuminated again. The manufacturer had been informed of the failure. The failure mileage was 5,020.
Additional Notes:
The contact owns a 2022 Honda Pilot. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the emissions warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the entire fuel system needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred, and the emissions warning light illuminated again. The manufacturer had been informed of the failure. The failure mileage was 5,020.
Mfg Campaign: 11505844
Recall Date: Feb 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car has used Automatic braking 3 times for no reason. No one is front of us. It also used automatic braking and then made the car die? Or lose all power and there was no object in front of us, in the middle of the road. We were almost rear ended and the vehicle would not let us move. It was horrible.
Corrective Action:
The car has used Automatic braking 3 times for no reason. No one is front of us. It also used automatic braking and then made the car die? Or lose all power and there was no object in front of us, in the middle of the road. We were almost rear ended and the vehicle would not let us move. It was horrible.
Additional Notes:
The car has used Automatic braking 3 times for no reason. No one is front of us. It also used automatic braking and then made the car die? Or lose all power and there was no object in front of us, in the middle of the road. We were almost rear ended and the vehicle would not let us move. It was horrible.
Mfg Campaign: 11500508
Recall Date: Jan 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought new car in mid January 2022 and on 1st January 2023 my car was Shuts Down middle of the road While Driving. It is nightmare. No warning or hazard lights working. Call 911 for police for further assistance. I am living in Maryland and issue happened in new Jersey. It's national holiday and all facilities and accommodations are closed and I stuck with my family. I am attaching police reports for reference.
Corrective Action:
I bought new car in mid January 2022 and on 1st January 2023 my car was Shuts Down middle of the road While Driving. It is nightmare. No warning or hazard lights working. Call 911 for police for further assistance. I am living in Maryland and issue happened in new Jersey. It's national holiday and all facilities and accommodations are closed and I stuck with my family. I am attaching police reports for reference.
Additional Notes:
I bought new car in mid January 2022 and on 1st January 2023 my car was Shuts Down middle of the road While Driving. It is nightmare. No warning or hazard lights working. Call 911 for police for further assistance. I am living in Maryland and issue happened in new Jersey. It's national holiday and all facilities and accommodations are closed and I stuck with my family. I am attaching police reports for reference.
Mfg Campaign: 11499702
Recall Date: Jan 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Corrective Action:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Additional Notes:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Mfg Campaign: 11496848
Recall Date: Dec 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Corrective Action:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Additional Notes:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Mfg Campaign: 11496848
Recall Date: Dec 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Corrective Action:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Additional Notes:
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638
Mfg Campaign: 11496848
Recall Date: Dec 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.
Corrective Action:
Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.
Additional Notes:
Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.
Mfg Campaign: 11488039
Recall Date: Oct 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.
Corrective Action:
Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.
Additional Notes:
Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.
Mfg Campaign: 11488039
Recall Date: Oct 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.
Corrective Action:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.
Additional Notes:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.
Mfg Campaign: 11484965
Recall Date: Sep 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.
Corrective Action:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.
Additional Notes:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.
Mfg Campaign: 11484965
Recall Date: Sep 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have only owned this car, purchased new from the dealer, for a few weeks. Three times already the Collision Mitigation Braking System has almost gotten me rear-ended (and almost got me punched by one of them who thought I slammed on my brakes on purpose.) -Once was on the expressway when I was changing lanes. I guess the car thought I was too close to the car in the lane I had already left, but it slammed on its brakes anyway causing a car behind me to have to avoid a collision with me. - The second was at a stop light waiting for a left turn arrow. There were several of us in line (obviously in close proximity to each other) and, when the green arrow came on to allow the turn, I started moving and the car slammed on its own brakes. The car behind me had to panic brake to avoid rear-ending me. He then started getting out of his car; furious that I'd just done that. - The third time was again from a stop at a red light, but going straight this time. The light turned green, I started moving, and after a couple seconds the car slammed on its brakes again almost getting me hit. There needs to be a way to permanently disable this feature rather than defaulting to "On" at every start. I will work on remembering to manually turn it off every start-up, and hopefully I can remember 100% of the time before someone gets injured.
Corrective Action:
I have only owned this car, purchased new from the dealer, for a few weeks. Three times already the Collision Mitigation Braking System has almost gotten me rear-ended (and almost got me punched by one of them who thought I slammed on my brakes on purpose.) -Once was on the expressway when I was changing lanes. I guess the car thought I was too close to the car in the lane I had already left, but it slammed on its brakes anyway causing a car behind me to have to avoid a collision with me. - The second was at a stop light waiting for a left turn arrow. There were several of us in line (obviously in close proximity to each other) and, when the green arrow came on to allow the turn, I started moving and the car slammed on its own brakes. The car behind me had to panic brake to avoid rear-ending me. He then started getting out of his car; furious that I'd just done that. - The third time was again from a stop at a red light, but going straight this time. The light turned green, I started moving, and after a couple seconds the car slammed on its brakes again almost getting me hit. There needs to be a way to permanently disable this feature rather than defaulting to "On" at every start. I will work on remembering to manually turn it off every start-up, and hopefully I can remember 100% of the time before someone gets injured.
Additional Notes:
I have only owned this car, purchased new from the dealer, for a few weeks. Three times already the Collision Mitigation Braking System has almost gotten me rear-ended (and almost got me punched by one of them who thought I slammed on my brakes on purpose.) -Once was on the expressway when I was changing lanes. I guess the car thought I was too close to the car in the lane I had already left, but it slammed on its brakes anyway causing a car behind me to have to avoid a collision with me. - The second was at a stop light waiting for a left turn arrow. There were several of us in line (obviously in close proximity to each other) and, when the green arrow came on to allow the turn, I started moving and the car slammed on its own brakes. The car behind me had to panic brake to avoid rear-ending me. He then started getting out of his car; furious that I'd just done that. - The third time was again from a stop at a red light, but going straight this time. The light turned green, I started moving, and after a couple seconds the car slammed on its brakes again almost getting me hit. There needs to be a way to permanently disable this feature rather than defaulting to "On" at every start. I will work on remembering to manually turn it off every start-up, and hopefully I can remember 100% of the time before someone gets injured.
Mfg Campaign: 11480591
Recall Date: Aug 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in our commute. The 2nd thing (and most dangerous) is the auto braking. Several times on the interstate the car has done a HARD brake while going interstate speeds, only there wasn’t a reason for it. No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. We have taken it to the dealership and were told it is functioning normal. It’s not. I have contacted Honda and I have a case number with them, but they have failed to contact me when they said they would (2 weeks late) We see this as an absolute danger to our family. We need an advocate. The issue is ongoing.
Corrective Action:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in our commute. The 2nd thing (and most dangerous) is the auto braking. Several times on the interstate the car has done a HARD brake while going interstate speeds, only there wasn’t a reason for it. No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. We have taken it to the dealership and were told it is functioning normal. It’s not. I have contacted Honda and I have a case number with them, but they have failed to contact me when they said they would (2 weeks late) We see this as an absolute danger to our family. We need an advocate. The issue is ongoing.
Additional Notes:
When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in our commute. The 2nd thing (and most dangerous) is the auto braking. Several times on the interstate the car has done a HARD brake while going interstate speeds, only there wasn’t a reason for it. No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. We have taken it to the dealership and were told it is functioning normal. It’s not. I have contacted Honda and I have a case number with them, but they have failed to contact me when they said they would (2 weeks late) We see this as an absolute danger to our family. We need an advocate. The issue is ongoing.
Mfg Campaign: 11474902
Recall Date: Jul 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Our familly was driving down the highway on vacation when there was a very loud noise. I was in the passenger seat and looked back to see large pieces flying off of the car. When we got to a safe place to pull over, we noted that the trim at the bottom of the door, both front and rear had come off of the car. Had we been on the very busy freeway, which we had been a few minutes earlier, these large pieces flying into the air could have hit another vehicle or frightened a driver causing them to cross lanes trying to miss these pieces. The incident was reported to the call center and we were told that it was a known manufacturing default. The dealership denied that there was a manufacturing default and was unsure why we were told that. There was no warning of this incident about to occur. The dealership agreed to repair the vehicle as a "good will" offer.
Corrective Action:
Our familly was driving down the highway on vacation when there was a very loud noise. I was in the passenger seat and looked back to see large pieces flying off of the car. When we got to a safe place to pull over, we noted that the trim at the bottom of the door, both front and rear had come off of the car. Had we been on the very busy freeway, which we had been a few minutes earlier, these large pieces flying into the air could have hit another vehicle or frightened a driver causing them to cross lanes trying to miss these pieces. The incident was reported to the call center and we were told that it was a known manufacturing default. The dealership denied that there was a manufacturing default and was unsure why we were told that. There was no warning of this incident about to occur. The dealership agreed to repair the vehicle as a "good will" offer.
Additional Notes:
Our familly was driving down the highway on vacation when there was a very loud noise. I was in the passenger seat and looked back to see large pieces flying off of the car. When we got to a safe place to pull over, we noted that the trim at the bottom of the door, both front and rear had come off of the car. Had we been on the very busy freeway, which we had been a few minutes earlier, these large pieces flying into the air could have hit another vehicle or frightened a driver causing them to cross lanes trying to miss these pieces. The incident was reported to the call center and we were told that it was a known manufacturing default. The dealership denied that there was a manufacturing default and was unsure why we were told that. There was no warning of this incident about to occur. The dealership agreed to repair the vehicle as a "good will" offer.
Mfg Campaign: 11473937
Recall Date: Jul 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Doors open while running, car still driving if suddenly open the door.
Corrective Action:
Doors open while running, car still driving if suddenly open the door.
Additional Notes:
Doors open while running, car still driving if suddenly open the door.
Mfg Campaign: 11470449
Recall Date: Jun 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Doors open while running, car still driving if suddenly open the door.
Corrective Action:
Doors open while running, car still driving if suddenly open the door.
Additional Notes:
Doors open while running, car still driving if suddenly open the door.
Mfg Campaign: 11470449
Recall Date: Jun 22, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury