HONDA PILOT 2021

Complete listing of complaints and recalls for this vehicle

479
Complaints
197
Recalls

Complaints & Recalls

479 Complaints 197 Recalls

Official Safety Recalls - Important!

197 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V458000 SAFETY RECALL
124.1K Vehicles Affected
Recall Date: Jun 29, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Potential Risk:
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: VEU, AEV, ZET
Notice Date: Aug 7, 2023
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V725000 SAFETY RECALL
214 Vehicles Affected
Recall Date: Nov 20, 2020
Safety Issue:

American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

Potential Risk:
Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: U8Y
Notice Date: Jan 11, 2021
Recall Date: Nov 20, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020

Consumer Complaints

479 Complaints
Honda (american Honda Motor Co.)
Campaign: 11566855 Other
Jan 21, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Hello, Twice in the past two months, my car's engine has lost power while driving on the highway. First, while entering and merging onto the highway, and once while exiting the highway. Both times, the check engine light came on, pressing the gas pedal had no effect, and we could only coast to the side of the road. Both times we had to restart the vehicle. After the first incident, I went to the dealership. They "fixed" the vehicle, replacing gaskets that Honda knew might fail but didn't issue a recall (only fix if there is an issue). This obviously did not fix the issue. Thankfully we did not have an accident, but complete loss of power could have been disastrous. I now have to go back to the dealership.

Corrective Action:

Hello, Twice in the past two months, my car's engine has lost power while driving on the highway. First, while entering and merging onto the highway, and once while exiting the highway. Both times, the check engine light came on, pressing the gas pedal had no effect, and we could only coast to the side of the road. Both times we had to restart the vehicle. After the first incident, I went to the dealership. They "fixed" the vehicle, replacing gaskets that Honda knew might fail but didn't issue a recall (only fix if there is an issue). This obviously did not fix the issue. Thankfully we did not have an accident, but complete loss of power could have been disastrous. I now have to go back to the dealership.

Additional Notes:

Hello, Twice in the past two months, my car's engine has lost power while driving on the highway. First, while entering and merging onto the highway, and once while exiting the highway. Both times, the check engine light came on, pressing the gas pedal had no effect, and we could only coast to the side of the road. Both times we had to restart the vehicle. After the first incident, I went to the dealership. They "fixed" the vehicle, replacing gaskets that Honda knew might fail but didn't issue a recall (only fix if there is an issue). This obviously did not fix the issue. Thankfully we did not have an accident, but complete loss of power could have been disastrous. I now have to go back to the dealership.

Manufacturer: HONDA
Mfg Campaign: 11566855
Notice Date: Jan 21, 2024
Recall Date: Jan 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11566855 Other
Jan 21, 2024
Defect Description:

ENGINE

Potential Consequences:

Hello, Twice in the past two months, my car's engine has lost power while driving on the highway. First, while entering and merging onto the highway, and once while exiting the highway. Both times, the check engine light came on, pressing the gas pedal had no effect, and we could only coast to the side of the road. Both times we had to restart the vehicle. After the first incident, I went to the dealership. They "fixed" the vehicle, replacing gaskets that Honda knew might fail but didn't issue a recall (only fix if there is an issue). This obviously did not fix the issue. Thankfully we did not have an accident, but complete loss of power could have been disastrous. I now have to go back to the dealership.

Corrective Action:

Hello, Twice in the past two months, my car's engine has lost power while driving on the highway. First, while entering and merging onto the highway, and once while exiting the highway. Both times, the check engine light came on, pressing the gas pedal had no effect, and we could only coast to the side of the road. Both times we had to restart the vehicle. After the first incident, I went to the dealership. They "fixed" the vehicle, replacing gaskets that Honda knew might fail but didn't issue a recall (only fix if there is an issue). This obviously did not fix the issue. Thankfully we did not have an accident, but complete loss of power could have been disastrous. I now have to go back to the dealership.

Additional Notes:

Hello, Twice in the past two months, my car's engine has lost power while driving on the highway. First, while entering and merging onto the highway, and once while exiting the highway. Both times, the check engine light came on, pressing the gas pedal had no effect, and we could only coast to the side of the road. Both times we had to restart the vehicle. After the first incident, I went to the dealership. They "fixed" the vehicle, replacing gaskets that Honda knew might fail but didn't issue a recall (only fix if there is an issue). This obviously did not fix the issue. Thankfully we did not have an accident, but complete loss of power could have been disastrous. I now have to go back to the dealership.

Manufacturer: HONDA
Mfg Campaign: 11566855
Notice Date: Jan 21, 2024
Recall Date: Jan 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11566605 Other
Jan 19, 2024
Defect Description:

ENGINE

Potential Consequences:

The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an “emissions systems failure.” We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they “needed parts” for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven’t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the “emissions system failure” error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the “Passport/Pilot MOST FAKRA Service Cables” failure recall that has a possibility to cause “poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector” (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has “failed or is unable to remedy this safety recall” for our vehicle “in a timely manner.” I hope this complaint will get our recalls fixed.

Corrective Action:

The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an “emissions systems failure.” We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they “needed parts” for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven’t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the “emissions system failure” error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the “Passport/Pilot MOST FAKRA Service Cables” failure recall that has a possibility to cause “poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector” (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has “failed or is unable to remedy this safety recall” for our vehicle “in a timely manner.” I hope this complaint will get our recalls fixed.

Additional Notes:

The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an “emissions systems failure.” We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they “needed parts” for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven’t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the “emissions system failure” error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the “Passport/Pilot MOST FAKRA Service Cables” failure recall that has a possibility to cause “poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector” (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has “failed or is unable to remedy this safety recall” for our vehicle “in a timely manner.” I hope this complaint will get our recalls fixed.

Manufacturer: HONDA
Mfg Campaign: 11566605
Notice Date: Jan 19, 2024
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Campaign: 11566605 Other
Jan 19, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an “emissions systems failure.” We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they “needed parts” for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven’t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the “emissions system failure” error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the “Passport/Pilot MOST FAKRA Service Cables” failure recall that has a possibility to cause “poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector” (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has “failed or is unable to remedy this safety recall” for our vehicle “in a timely manner.” I hope this complaint will get our recalls fixed.

Corrective Action:

The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an “emissions systems failure.” We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they “needed parts” for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven’t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the “emissions system failure” error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the “Passport/Pilot MOST FAKRA Service Cables” failure recall that has a possibility to cause “poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector” (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has “failed or is unable to remedy this safety recall” for our vehicle “in a timely manner.” I hope this complaint will get our recalls fixed.

Additional Notes:

The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an “emissions systems failure.” We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they “needed parts” for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven’t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the “emissions system failure” error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the “Passport/Pilot MOST FAKRA Service Cables” failure recall that has a possibility to cause “poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector” (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has “failed or is unable to remedy this safety recall” for our vehicle “in a timely manner.” I hope this complaint will get our recalls fixed.

Manufacturer: HONDA
Mfg Campaign: 11566605
Notice Date: Jan 19, 2024
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Campaign: 11565633 Other
Jan 15, 2024
Defect Description:

ENGINE

Potential Consequences:

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

Corrective Action:

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

Additional Notes:

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

Manufacturer: HONDA
Mfg Campaign: 11565633
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Honda (american Honda Motor Co.)
Campaign: 11565633 Other
Jan 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

Corrective Action:

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

Additional Notes:

Auto Engine Idle Stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery.” They replaced the battery.

Manufacturer: HONDA
Mfg Campaign: 11565633
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Honda (american Honda Motor Co.)
Campaign: 11563648 Other
Jan 4, 2024
Defect Description:

ENGINE

Potential Consequences:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Corrective Action:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Additional Notes:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Manufacturer: HONDA
Mfg Campaign: 11563648
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Campaign: 11563648 Other
Jan 4, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Corrective Action:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Additional Notes:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Manufacturer: HONDA
Mfg Campaign: 11563648
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Campaign: 11563648 Other
Jan 4, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Corrective Action:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Additional Notes:

Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

Manufacturer: HONDA
Mfg Campaign: 11563648
Notice Date: Jan 4, 2024
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Campaign: 11562184 Other
Dec 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.

Corrective Action:

The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.

Additional Notes:

The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.

Manufacturer: HONDA
Mfg Campaign: 11562184
Notice Date: Dec 27, 2023
Recall Date: Dec 27, 2023
Honda (american Honda Motor Co.)
Campaign: 11560469 Other
Dec 16, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

Corrective Action:

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

Additional Notes:

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

Manufacturer: HONDA
Mfg Campaign: 11560469
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
Honda (american Honda Motor Co.)
Campaign: 11560469 Other
Dec 16, 2023
Defect Description:

ENGINE

Potential Consequences:

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

Corrective Action:

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

Additional Notes:

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

Manufacturer: HONDA
Mfg Campaign: 11560469
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
Honda (american Honda Motor Co.)
Campaign: 11557431 Other
Nov 29, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Honda Pilot. The contact stated that the Auto Idle feature on the vehicle intermittently failed to operate as needed. The contact stated that the vehicle failed to restart upon the depression of the accelerator pedal. The contact stated that an unknown message was displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer on several occasions and software updates were performed; however, the failure returned soon after the updates were completed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2021 Honda Pilot. The contact stated that the Auto Idle feature on the vehicle intermittently failed to operate as needed. The contact stated that the vehicle failed to restart upon the depression of the accelerator pedal. The contact stated that an unknown message was displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer on several occasions and software updates were performed; however, the failure returned soon after the updates were completed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2021 Honda Pilot. The contact stated that the Auto Idle feature on the vehicle intermittently failed to operate as needed. The contact stated that the vehicle failed to restart upon the depression of the accelerator pedal. The contact stated that an unknown message was displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer on several occasions and software updates were performed; however, the failure returned soon after the updates were completed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Manufacturer: HONDA
Mfg Campaign: 11557431
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023
Honda (american Honda Motor Co.)
Campaign: 11557431 Other
Nov 29, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Honda Pilot. The contact stated that the Auto Idle feature on the vehicle intermittently failed to operate as needed. The contact stated that the vehicle failed to restart upon the depression of the accelerator pedal. The contact stated that an unknown message was displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer on several occasions and software updates were performed; however, the failure returned soon after the updates were completed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2021 Honda Pilot. The contact stated that the Auto Idle feature on the vehicle intermittently failed to operate as needed. The contact stated that the vehicle failed to restart upon the depression of the accelerator pedal. The contact stated that an unknown message was displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer on several occasions and software updates were performed; however, the failure returned soon after the updates were completed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2021 Honda Pilot. The contact stated that the Auto Idle feature on the vehicle intermittently failed to operate as needed. The contact stated that the vehicle failed to restart upon the depression of the accelerator pedal. The contact stated that an unknown message was displayed on the instrument panel during the failure. The contact had taken the vehicle to the dealer on several occasions and software updates were performed; however, the failure returned soon after the updates were completed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Manufacturer: HONDA
Mfg Campaign: 11557431
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023
Honda (american Honda Motor Co.)
Campaign: 11556539 Other
Nov 23, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.

Corrective Action:

My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.

Additional Notes:

My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.

Manufacturer: HONDA
Mfg Campaign: 11556539
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11556539 Other
Nov 23, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.

Corrective Action:

My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.

Additional Notes:

My greetings. I want to share with you my experience, which, unfortunately, I encounter every day. The problem is this. The car begins to brake unpredictably while driving, even when there are no cars ahead; on an empty road it suddenly brakes. This happens at speeds between 30 mph and above.In slippery road conditions, this can lead to an accident or death. I spoke to the Honda service center about this problem, but they did not help me. The service center is located at: 9903 Bustleton Ave, Philadelphia, PA 19115. The device responsible for emergency braking is included in the price of the car, and does not work properly. The only way to protect yourself from a technically incorrectly functioning emergency braking system is to turn it off manually, using a button. To clarify, I want to say the following. Everything on my car is factory. The windshield has not been replaced, radar below logo as well. Everything is original. The mileage on the car is 10,500. The car is almost new, and at the same time dangerous.

Manufacturer: HONDA
Mfg Campaign: 11556539
Notice Date: Nov 23, 2023
Recall Date: Nov 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11553630 Other
1 Vehicles Affected
Nov 5, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Corrective Action:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Additional Notes:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Manufacturer: HONDA
Mfg Campaign: 11553630
Notice Date: Nov 5, 2023
Recall Date: Nov 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11553630 Other
1 Vehicles Affected
Nov 5, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Corrective Action:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Additional Notes:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Manufacturer: HONDA
Mfg Campaign: 11553630
Notice Date: Nov 5, 2023
Recall Date: Nov 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11553630 Other
1 Vehicles Affected
Nov 5, 2023
Defect Description:

AIR BAGS

Potential Consequences:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Corrective Action:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Additional Notes:

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "Crash has been detected" Since we were left to do everything on our own we called Caliber Collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Manufacturer: HONDA
Mfg Campaign: 11553630
Notice Date: Nov 5, 2023
Recall Date: Nov 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11553372 Other
Nov 3, 2023
Defect Description:

AIR BAGS

Potential Consequences:

My SRS System's light came on. When I went to the dealership to have it checked, they stated it was an Airbag Seat Sensor that was bad in the passenger side seat. I talked to the warranty people and they stated it was not covered under the warranty and it would cost me over $2000 to repair. I reached out to Honda and I have received nothing back from them. I don't have that kind of money. I purchased this vehicle one year ago and also added an extended warranty to it so I would have peace of mind that I would not have large out of pocket expenses. Why would Honda not stand behind this serious of a safety issue. I am afraid to take anyone with me in case we are in an accident. I also have small children with me, as I am a foster parent. Is this going to affect all of the airbags in the vehicle?

Corrective Action:

My SRS System's light came on. When I went to the dealership to have it checked, they stated it was an Airbag Seat Sensor that was bad in the passenger side seat. I talked to the warranty people and they stated it was not covered under the warranty and it would cost me over $2000 to repair. I reached out to Honda and I have received nothing back from them. I don't have that kind of money. I purchased this vehicle one year ago and also added an extended warranty to it so I would have peace of mind that I would not have large out of pocket expenses. Why would Honda not stand behind this serious of a safety issue. I am afraid to take anyone with me in case we are in an accident. I also have small children with me, as I am a foster parent. Is this going to affect all of the airbags in the vehicle?

Additional Notes:

My SRS System's light came on. When I went to the dealership to have it checked, they stated it was an Airbag Seat Sensor that was bad in the passenger side seat. I talked to the warranty people and they stated it was not covered under the warranty and it would cost me over $2000 to repair. I reached out to Honda and I have received nothing back from them. I don't have that kind of money. I purchased this vehicle one year ago and also added an extended warranty to it so I would have peace of mind that I would not have large out of pocket expenses. Why would Honda not stand behind this serious of a safety issue. I am afraid to take anyone with me in case we are in an accident. I also have small children with me, as I am a foster parent. Is this going to affect all of the airbags in the vehicle?

Manufacturer: HONDA
Mfg Campaign: 11553372
Notice Date: Nov 3, 2023
Recall Date: Nov 3, 2023

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury