Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine idle stop is extremely dangerous and is going to cause someone to be seriously injured or killed. Ever since I have owned the vehicle, I have had a problem with the engine auto idle stop malfunctioning. The dealership can never find an issue. It has become so bad that if I forget to disable the idle stop, as soon as I step on the brake my entire car resets/shuts down and will not turn back on for several seconds. I was left in the middle of an intersection with other drivers blaring their horns at me, scaring my children, because my car shut off in the intersection as I was attempting a left turn. As soon as I take my foot off of the brake, the car resets and the dash tells me to shift to P. Which I cannot do. Then it shuts down again and I am at the mercy of the vehicle and other drivers to not collide with me until my vehicle decides to turn back on. It is extremely dangerous.
Corrective Action:
The engine idle stop is extremely dangerous and is going to cause someone to be seriously injured or killed. Ever since I have owned the vehicle, I have had a problem with the engine auto idle stop malfunctioning. The dealership can never find an issue. It has become so bad that if I forget to disable the idle stop, as soon as I step on the brake my entire car resets/shuts down and will not turn back on for several seconds. I was left in the middle of an intersection with other drivers blaring their horns at me, scaring my children, because my car shut off in the intersection as I was attempting a left turn. As soon as I take my foot off of the brake, the car resets and the dash tells me to shift to P. Which I cannot do. Then it shuts down again and I am at the mercy of the vehicle and other drivers to not collide with me until my vehicle decides to turn back on. It is extremely dangerous.
Additional Notes:
The engine idle stop is extremely dangerous and is going to cause someone to be seriously injured or killed. Ever since I have owned the vehicle, I have had a problem with the engine auto idle stop malfunctioning. The dealership can never find an issue. It has become so bad that if I forget to disable the idle stop, as soon as I step on the brake my entire car resets/shuts down and will not turn back on for several seconds. I was left in the middle of an intersection with other drivers blaring their horns at me, scaring my children, because my car shut off in the intersection as I was attempting a left turn. As soon as I take my foot off of the brake, the car resets and the dash tells me to shift to P. Which I cannot do. Then it shuts down again and I am at the mercy of the vehicle and other drivers to not collide with me until my vehicle decides to turn back on. It is extremely dangerous.
Mfg Campaign: 11491760
Recall Date: Nov 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Mfg Campaign: 11491679
Recall Date: Oct 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Mfg Campaign: 11491679
Recall Date: Oct 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car fails to restart when the engine auto shut off engages. The engine will attempt to restart, but then nothing happens. The car is essentially stalled in traffic. This has happened three times. The car has to be put in park and fully shut off before it will restart using the car’s on/off button. One time it took a few minutes before the car would restart. This happened even after having the battery replaced. I informed the dealer about the problem, and the dealer acknowledged that there is some sort of problem with the auto shut off feature.
Corrective Action:
Car fails to restart when the engine auto shut off engages. The engine will attempt to restart, but then nothing happens. The car is essentially stalled in traffic. This has happened three times. The car has to be put in park and fully shut off before it will restart using the car’s on/off button. One time it took a few minutes before the car would restart. This happened even after having the battery replaced. I informed the dealer about the problem, and the dealer acknowledged that there is some sort of problem with the auto shut off feature.
Additional Notes:
Car fails to restart when the engine auto shut off engages. The engine will attempt to restart, but then nothing happens. The car is essentially stalled in traffic. This has happened three times. The car has to be put in park and fully shut off before it will restart using the car’s on/off button. One time it took a few minutes before the car would restart. This happened even after having the battery replaced. I informed the dealer about the problem, and the dealer acknowledged that there is some sort of problem with the auto shut off feature.
Mfg Campaign: 11491425
Recall Date: Oct 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. Call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. No other lamps have come on or warned against this. Only way to make it not happen is to turn off the auto start/stop after the vehicle is started.
Corrective Action:
Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. Call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. No other lamps have come on or warned against this. Only way to make it not happen is to turn off the auto start/stop after the vehicle is started.
Additional Notes:
Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. Call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. No other lamps have come on or warned against this. Only way to make it not happen is to turn off the auto start/stop after the vehicle is started.
Mfg Campaign: 11491440
Recall Date: Oct 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. Call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. No other lamps have come on or warned against this. Only way to make it not happen is to turn off the auto start/stop after the vehicle is started.
Corrective Action:
Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. Call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. No other lamps have come on or warned against this. Only way to make it not happen is to turn off the auto start/stop after the vehicle is started.
Additional Notes:
Multiple times while driving with the auto start/stop engaged, the vehicle will turn off when coming to a stop at a traffic light or stop sign and then need to be restarted with the actual start/stop button. Call to purchasing dealer was met with unrealistic demand that the vehicle be left there for an undeterminable amount of time so that it could be inspected. No other lamps have come on or warned against this. Only way to make it not happen is to turn off the auto start/stop after the vehicle is started.
Mfg Campaign: 11491440
Recall Date: Oct 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.
Corrective Action:
Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.
Additional Notes:
Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.
Mfg Campaign: 11491267
Recall Date: Oct 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.
Corrective Action:
Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.
Additional Notes:
Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.
Mfg Campaign: 11491267
Recall Date: Oct 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When at a red light the engine turns off when you press the brake. When you life you foot it should restart automatically. Multiple times my car has no restarted. It sends me a message to put the car in park, press the brake again, and restart with the push button. But it did not work immediately. I had to do the process 5-15 times before it restarted. This is a safety issue because I’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see I’m stopped. After researching I have seen that this issue has happened to other owners as well. I called my local dealership who said to bring it in so they could inspect it - which I have not done so yet. Just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before I was able to fully read it.
Corrective Action:
When at a red light the engine turns off when you press the brake. When you life you foot it should restart automatically. Multiple times my car has no restarted. It sends me a message to put the car in park, press the brake again, and restart with the push button. But it did not work immediately. I had to do the process 5-15 times before it restarted. This is a safety issue because I’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see I’m stopped. After researching I have seen that this issue has happened to other owners as well. I called my local dealership who said to bring it in so they could inspect it - which I have not done so yet. Just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before I was able to fully read it.
Additional Notes:
When at a red light the engine turns off when you press the brake. When you life you foot it should restart automatically. Multiple times my car has no restarted. It sends me a message to put the car in park, press the brake again, and restart with the push button. But it did not work immediately. I had to do the process 5-15 times before it restarted. This is a safety issue because I’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see I’m stopped. After researching I have seen that this issue has happened to other owners as well. I called my local dealership who said to bring it in so they could inspect it - which I have not done so yet. Just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before I was able to fully read it.
Mfg Campaign: 11490030
Recall Date: Oct 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When at a red light the engine turns off when you press the brake. When you life you foot it should restart automatically. Multiple times my car has no restarted. It sends me a message to put the car in park, press the brake again, and restart with the push button. But it did not work immediately. I had to do the process 5-15 times before it restarted. This is a safety issue because I’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see I’m stopped. After researching I have seen that this issue has happened to other owners as well. I called my local dealership who said to bring it in so they could inspect it - which I have not done so yet. Just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before I was able to fully read it.
Corrective Action:
When at a red light the engine turns off when you press the brake. When you life you foot it should restart automatically. Multiple times my car has no restarted. It sends me a message to put the car in park, press the brake again, and restart with the push button. But it did not work immediately. I had to do the process 5-15 times before it restarted. This is a safety issue because I’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see I’m stopped. After researching I have seen that this issue has happened to other owners as well. I called my local dealership who said to bring it in so they could inspect it - which I have not done so yet. Just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before I was able to fully read it.
Additional Notes:
When at a red light the engine turns off when you press the brake. When you life you foot it should restart automatically. Multiple times my car has no restarted. It sends me a message to put the car in park, press the brake again, and restart with the push button. But it did not work immediately. I had to do the process 5-15 times before it restarted. This is a safety issue because I’m in a stalled car at a red light with traffic trying to get around my car or worse cars coming at a regular speed who don’t see I’m stopped. After researching I have seen that this issue has happened to other owners as well. I called my local dealership who said to bring it in so they could inspect it - which I have not done so yet. Just today there was a brief flash of an alert right after it restarts mentioning the collision assist or one of the other safety issues but it disappeared before I was able to fully read it.
Mfg Campaign: 11490030
Recall Date: Oct 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Corrective Action:
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Additional Notes:
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Mfg Campaign: 11489731
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Corrective Action:
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Additional Notes:
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Mfg Campaign: 11489731
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Corrective Action:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Additional Notes:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Mfg Campaign: 11489855
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Corrective Action:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Additional Notes:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Mfg Campaign: 11489855
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Corrective Action:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Additional Notes:
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Mfg Campaign: 11489855
Recall Date: Oct 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto Start/Stop feature malfunction. Vehicle fails to restart after shutting off using Auto Start/Stop feature.
Corrective Action:
Auto Start/Stop feature malfunction. Vehicle fails to restart after shutting off using Auto Start/Stop feature.
Additional Notes:
Auto Start/Stop feature malfunction. Vehicle fails to restart after shutting off using Auto Start/Stop feature.
Mfg Campaign: 11489511
Recall Date: Oct 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Corrective Action:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Additional Notes:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Mfg Campaign: 11489311
Recall Date: Oct 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Corrective Action:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Additional Notes:
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Mfg Campaign: 11489311
Recall Date: Oct 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine shut down at a stop light. Never started again. Had it towed to dealership (Swope Honda World Louisville KY). They ran diagnostics and cannot get the engine to turn over. Checked starter, battery, reset all electronics. Can't even hand turn the engine . They are recommending we replace the engine for $8200 on a Pilot that has 70K miles.
Corrective Action:
The engine shut down at a stop light. Never started again. Had it towed to dealership (Swope Honda World Louisville KY). They ran diagnostics and cannot get the engine to turn over. Checked starter, battery, reset all electronics. Can't even hand turn the engine . They are recommending we replace the engine for $8200 on a Pilot that has 70K miles.
Additional Notes:
The engine shut down at a stop light. Never started again. Had it towed to dealership (Swope Honda World Louisville KY). They ran diagnostics and cannot get the engine to turn over. Checked starter, battery, reset all electronics. Can't even hand turn the engine . They are recommending we replace the engine for $8200 on a Pilot that has 70K miles.
Mfg Campaign: 11489093
Recall Date: Oct 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving the car has been giving quick warnings that we weren't able to capture when the start stop was active. Today while at a light at a complete stop and about to make a right the car suddenly shifts to Neutral and prompts us to put in park, then once on park the car shut off completely. While at the light still on park we tried to restart the call, but it would not. It took a few tries to finally start.
Corrective Action:
While driving the car has been giving quick warnings that we weren't able to capture when the start stop was active. Today while at a light at a complete stop and about to make a right the car suddenly shifts to Neutral and prompts us to put in park, then once on park the car shut off completely. While at the light still on park we tried to restart the call, but it would not. It took a few tries to finally start.
Additional Notes:
While driving the car has been giving quick warnings that we weren't able to capture when the start stop was active. Today while at a light at a complete stop and about to make a right the car suddenly shifts to Neutral and prompts us to put in park, then once on park the car shut off completely. While at the light still on park we tried to restart the call, but it would not. It took a few tries to finally start.
Mfg Campaign: 11489107
Recall Date: Oct 13, 2022
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